LITTLE CREATURES in New York
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New York, New York County, New York, US
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Health and safety
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Site: http://www.littlecreaturesnyc.com/
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:11AM–7PM
- Sunday:11AM–6PM
This is the best pet supply store on the UWS. There are two locations (85th and Amsterdam as well as 88th and Columbus) and both locations provide incredible customer service. They have a great variety of products and I can always find what I need. There is just nothing like a local, small business. Whenever I come in, they ask about my dogs and are so friendly. Dont go anywhere else!
I was having such a hard time trying to fit my dog for a harness , Becuase he has a rather big chest the girl behind the counter Jillian was so friendly and accommodating , it was a breathe of fresh air to leave knowing that my pup was safe and secure in his new harness , she was so wonderful to deal with
Walked in, no “hello, how are you?”, no “can I help you find anything?”. Put my items on the counter, no “did you find everything okay?”. Paid for my items, no “thank you for shopping with us”.Incredibly bizarre experience. Won’t bother spending my money here again. This is why NYC smaller businesses are dying. You get better treatment at the chain stores.
I LOVE THIS PLACE. I always brought my dogs in here and the staff remembered them as well as me. They always have treats and are happy to chat about their products. When my dog was sick, they recommended what could help from their experience. Had a good amount of sales and theyll always let you know about them. Also - theyll deliver bags of dog food it its too much for you to carry! Theyre really great
We were looking for a no pull harness. As first time users we asked the woman in the store for assistance and she made it seem as we were a bother to her from the moment we stepped inside. She just stood there staring quietly after I asked for assistance before responding that we could try it on him. Zero customer service. We ended up walking out. To the owner, this occurred on August 29, 2021 at approximately 5:35pm. I hope this is not your standard and definition of customer care. Will be taking our business elsewhere. 👎
Total reviews rating 4.4
44 Reviews for LITTLE CREATURES 2023:
Review №1
2022-01-06Love this store. Love it because it is not owned by a big business. The shelves were chock full of treats and food-PLUS- the highly coveted Stella& Chewys Chicken treats that our dog, Moe Greene, loves. And its at the correct price. They also stock really charming dog clothing, those legging things and many toys. I also noticed tons of products for cats. We also liked the service-which goes a long way. Please try and visit if you are a dog or cat or both owner-your little creature will be very happy.
Review №2
2021-12-16Love this store. Came in today looking for a very specific cat food brand and Jillian ( I think that is her name) was super sweet and helpful. Love walking into a store with knowledge and friendly staff. Thank you Jillian for going above and beyond and checking the inventory for me. Every time I have not been able to get a specific brand she has helped me by ordering it or letting me know when the inventory comes in. Store is also super clean and their cat Jumpy is the cutest!
Review №3
2022-01-09My dog Reza is THE Maniacal Monster of the Upper West Side. We stop into Little Creatures every day because Reza literally pulls me into this store because he loves Jill and the rest of the crew so much. They have all witnessed my dogs growth and development. This store is where we buy treats, Chuckit! & Kong toys, Raw Food, brushes, toothpaste, shampoo and emergency poop bags on the regular. The store cat is also pretty cool. At other pet stores youre just another number/customer - but here youre family. Great quality products and prices. Support your local business! Say hi to Reza if you see us walking down the street. God bless
Review №4
2022-01-11This is a great little store, the only reason I’m not giving it 5 stars is because, depending on the employee, it is a great experience or a horrible one. There’s one girl who’s always EXTREMELY friendly and super helpful( unfortunately, I don’t know their names), but there’s another one who always seems REALLY bothered when asked any question and never helps at all. Last time I went, a few weeks ago, I asked if by any chance she knew if the cat litter I was holding was the one that was great at hiding the smell, I kind of just needed reassurance as I was changing litters, and she replied (very annoyed ) that “they’re all the same”. No! They’re not. And it would be good for an pet store employee to know that. I keep going there because I do like to support small businesses and I don’t think the owner should suffer because of something he/she might not even know about.
Review №5
2022-01-05I’ve been shopping at this store for years and I absolutely love it. They carry all the brands that I can’t find at larger pet stores and my dog always gets treats when we visit! Every time I shop here I usually see Jill who is always so great and helpful. I would highly recommend shopping here to buy your pet high-quality toys, food and treats!
Review №6
2021-12-17Little Creatures is my favorite pet shop in the neighborhood, my dog loves stopping in for a treat pretty much daily. The staff is really sweet, especially Jill, who always goes out of her way to be helpful. Impressive selection of food and snacks too, they will often new products open so your pet can sample treats, so you can see if they like them before you purchase.
Review №7
2022-01-07I love this place - they always have the things I need for my little loved ones. Their staff is helpful, friendly, and familiar. Every time I walk my dogs by this place, they always try to rush in because they love having a place in the neighborhood that is just for them. I’m always so happy to skip Amazon and support this little neighborhood business for my pets’ needs.
Review №8
2021-12-20I’m a long time customer of little creatures. First as a dog owner and now as a cat owner. Jillian is so freaking helpful. I live in the area and she never fails to assist with my crazy pets’ needs, as well as provide general animal care advice and knowledge. Her friendly demeanor is a wonderful and greatly appreciated addition to the neighborhood. Jillian you’re the best! Thank you for all of your contributions to Little Creatures and the UWS!!!!!
Review №9
2022-06-01How would you feel as you enter the store the employee ask to help and respond back as your question if have a different size acts like you just insulted her? What about when while processing your transaction she interacts with another customer and keep rolling her eyes? Yeah that’s my first and last time been there. I work in retail as well and I probably would receive a warning if I treated my clients just the same way she did to me. Why spend my money on somewhere they don’t value your business???
Review №10
2022-01-16Absolutely the best neighborhood pet store in the UWS. All the treats, toys, and food you need. Jill is extremely helpful and kind, and always willing to talk through any pet purchase you need to make.