Little Neck Car Wash in Little Neck
Never ever go to this place, they just ripped you off. I paid $23.94 for the gold wash and $5 tips. They just rush to finished it. I am so pissed off about it. No waxing no polishing ( The package including). it just vacuum. I asked the employees but they just want to ignore you. Look at those reviews, the OWNER only reply to the positive reviews. The sucks car wash ever in the world. Dont waste your money in this horrible car wash center.
I wish I can give zero stars. Was robbed 28 dollars for “the best” car wash package. The interior is still dirty. Unproper vacuumed clean inside and watermarks on the glass due to not wiping the windows down. I will never go back here! Stay away at all cost! Sup-par performance
The worst car washing experience, I hope you do not come to this car wash shop, I went to wash the car early in the morning ruined my mood for a day, I chose the most expensive price they called the best cost me 21 dollars, car wash is not clean, the outside of the car has not washed the rainy day for me to clean, the car washed a lot of white spots. The most important thing is cleaning the car, the car of the dust of what, what before wash, wash after dust just move the position, did not move at all, wash my car only took less than 3 minutes, I see they wash the car outside just wipe a screen of the steering wheel and the car washed feeling are a little cant read like a faint cement grinding, and dust small pieces of what is inside the car, there could even because of the vacuum cleaner isnt clean my back some more dust. And car foot pad was more than four dollars to give me wash, I wash your invoice is that there is no name of invoice, after I finished washing the car foot pad, there is no tell them why the dust in the car didnt wash, Im afraid they want to charge me more money, and these are my already gave $5 tip after service, it is so bad, if you dont want to become more dirty car, because more money is deceived, one day a good mood because the car wash and variation, I suggest you dont in the shop. The money pit, had not washed clean, 10-year-old child is more than the washing clean, originally sign twenty-one dollars washing the car, In the end, I spent a total of 30 yuan to wash the car, and the car was very dirty after washing.Im just telling the truth. Im not making this up. If you dont believe me, you can see the pictures I posted
Until 2-3 years ago service was good and prices were reasonable. The crew was conscientious. Then, management changed, they jacked up prices and hired a new crew. It went downhill from that point on. They try to do as little as possible and charge you for everything. Today, they forced me to buy the most expensive package because I asked them to use their compressed air blower to blow some leaves caught between the rear windshield and the trunk. Then, by the time the car came out of the tunnel, it had lost its windshield wipers. I was lucky they were able to mount them back. I told them I would send them a bill if the dealer recommends that I change the set.I am never going back.
I just got charged $22 for an exterior wash… insane. Why would I pay $22 and not have my interior cleaned as well?? I thought it was going to be $12 (as stated on the board) but they told me that’s only at night ..??? It must be in very small print..I will not be going back there..
Last time I went to this car wash I watched the guy drying and detailing my car after it came out of the wash. He only wiped down the drivers side of my car. He completely avoided the passenger side of my car. After leaving the car wash I realized he sprayed window cleaner on my rear windshield and didn’t even wipe it off. Same with my front windshield; he sprayed the cleaner on it but did not wipe it off. This is the absolute worse car wash I’ve even been to. Save your money and go elsewhere
Good car wash ever I compare with other one in New York. Good location, kind staff. From receiving of the car till end. Trying to do all their best, but one point which I noted is thy are not cleaning the front windshield from inside or cleaning t with a oily piece of cotton which leaves signs.As per my experience after service just cross check around the car they left some points behind from cleaning. I show them every time.
I never write reviews (literally never), but I had to today. I went to this car wash to see if stains from berries (I think?) falling on my car would come out with a standard wash, and they did not, which is fine. The problem comes in the fact that while my car was being washed, they somehow managed to dent it and leave deep scratches down the entirety of the passenger side. theyre in various locations so this seems to have been done at the point where they dry it by hand or after the wash. When they were drying it, the staff was all gathering around looking at it, and I had to leave because of other plans, but once I got home and inspected the car I realized why they were looking at it. NEVER go to this car wash.
Today 11/21/21 was unpleasantly surprised that my prepaid Superwash card expired.It costs five times as much to attract a new customer, than to keep an existing one? The first rule of any business is to retain customers and build a loyal relationship with them, and thereby avoid customer acquisition costs.Just sayin the Manager made a poor decision today.
I payed for the “best” car wash and received the worst. Interior of the car was not cleaned at all. I had to ask the guy to wipe down the interior of the car door, the backs of the seats, and multiple other places before a gave up and drove away with a car that was still dirty. When I got home I realized the tires were not even coated with the tire shine like I paid for. Next time, I will drive the extra distance to Great Neck Car Wash.
My go-to car wash. Car always comes out nice and clean. Make sure you double check your floor mats though; a few times, I have driven off and realized they had put someone else’s mats in my car, or left the mats out altogether!If you are going to opt for the platinum service, be prepared to wait. Two workers will shine up your interior and tires, but it takes a good 10 minutes after the car comes out of the washer.
Once upon a time this was my go-to place. Not any more. Do not waste your money. Paid for their Best service. Did not clean the cupholders or the dash. Did not vacuum. Left debris on the floor. Mats were dirtier AFTER they washed them (unless they replaced my new mats with someone elses). $27, $5 tip, and when I got home spent 15 minutes in my driveway finishing what I found they left undone.What a pity. They used to be so good. Worthless now.
DisappointedSpent $100, literary $100 on my Honda Odyssey and Toyota Camry. They recommended Express In and Out wash which costs $50 per car.Here comes the worst part… both my cars didn’t even get a proper wipe off. Windows were super dirty and I could still see dirt on my cars’ dashboards, both of them.Business ethics are very important, and if they’re being taken into consideration would be much appreciated by the community. Your business runs in a community where a lot of people count on you guys and come to you guys with a lot of expectations, please don’t disappoint people. If you drain people of their money, they expect a satisfied service from you guys. It’s not acceptable, and it doesn’t make sense to spend $100 on a car wash that it doesn’t even meet your expectation. I wish management should pay attention to this matter because it’s not only me, it’s almost everyone that this happened to. I went and review the comments before writing a review here because I thought it would be a mistake just in my part because we’re human beings and it may have been forgotten by workers there to do a complete wipe off, but I was wrong because it wasn’t only me. This happened to everyone. I won’t go back there ever again because their services are not acceptable. They rip you off and empty your pockets of money but don’t provide you with the service you expect.Even they put a sign which reads,” UNDER NEW MANAGEMENT” well, this new management sucks. Sorry for being rude here. This car wash should do a complete survey of their employees on how they provide service to customers.
Paid for the best service and still had spots of dirt all over my car. When I brought it up, they made the excuse that my car was white and that I needed to pay for detailing in order for them to actually clean it. Told me to go through the wash again, but the line was so long I had no time to do that. They should have not done a sloppy, careless job in the first place. Don’t recommend, not coming back. Save your money and get your car washed some place else.
I left 5 minutes after attempting to get my car washed. After pulling in and seeing 3 cars ahead of me (one being washed and 2 others still waiting to be washed) with only 2 employees in the bay, yet 3 more were in the front parking lot just grazing in the snow. i entered the front and explained I was really just needing a vacuum and if I could just get them inside vacuumed either by doing it myself or them doing that, but it seems that was too difficult for them. Im sorry, but you have to buy a full wash to get the inside vacuumed. Really?
Always got a pretty good wash.Line can be a bit long at times.I really dont have a complaint. They do the interior, Windows (with clean rags), and in between the doors...UPDATE:2 years since my review...I use this car wash about once a month.Today... Car came out with soap all over.No explanation... No communication... No apologies.They took it around for a rewash. I guess it has to wait in line again... A 10 min visit became a *35* min. visit. Guess I have nothing to do on a Sunday afternoon.
Horrible place. I went in for a simple car wash and when my car came out, the rear windshield wiper fell off. The workers there struggled to reattach it and I recorded them doing so. They finally got it on but after that, my windshield wiper stops in the middle and doesn’t go down properly. I showed the manager the video I recorded of his workers doing this and he said and I quote “all windshield wipers are like this. Maybe you didn’t pay attention to how it was before. There is nothing wrong with this. If there was, then I’d give you money for it.” First of all, this makes no sense because NO windshield wiper stops in the middle and doesn’t go down properly. Second of all, I have a recording of the workers trying to fix the damage that YOUR machine caused and you’re tying to tell me that there’s nothing wrong with it when it wasn’t like this before? It’s funny cause other reviews here say the same thing. If you damage someone’s car, then own up to it and pay for repairs. On top of that, there were stains left on the hood of the car. I paid $20 for them to damage my car and leave it dirty. Horrible service, horrible management, horrible staff. I would give zero stars if I could.
I had a membership card and washed my car for 20 times When I ask them if I should get my free wash they said to me next time and took the card. I came today and being told I can get nothing without that card. This place had computer system to track everything. The new owner decided to cheat by not to use it! The quality of work is very bad as well. Never come back again!
The people they got working for them are lazy! Spraying off loose dirt before going into wash as well as rims seems like too much work. I explained this to the lady at the register that they only sprayed off loose dirt on driver side only not even the front of the car, her answer was thats how they do it now. Instead of addressing it she could care less. I have to go home and wash my car again with a detail spray after washing my car at this place. I do not recommend the at all!
I came here when it was not busy and it did make a difference because they were able to take their time and do a more thorough job. I typically do not like going to busier car washes even though I understand that the busier it may seem the better work theyre doing but when it is too busy everyone feels pressured and rushed and does not take the time or pay attention to detail... but I honestly do not remember my windows looking this clean in any car wash that Ive been to before.
They suggest real price once you get in.Very very expensive with horribly low quality.Don’t believe outside price that’s not real.I will never go there. You will see your car still very dirty. They even didn’t wash windows!!!Who fabricates reviews here that they are good. i have no idea. They are not like they were in the past.Hard workers there share tips together as i look.That’s not nice even for them and no motivation to clean it well.
The car wash damaged the hood of my car. After reviewing the footage from the car wash before the wash, it was obvious that the dents and scratches were new. The manager denied any responsibility despite this. Stay away if you don’t want the potential of your car being damaged by people with no accountability.
An amazing place to trust your car with. Everytime I come here my vehicle is handled with the best care.They take their time to make sure the job is complete and satisfactory. All of the staff is active and precise.Pricing is extremely competitive with their top teir, platinum wash being the same price at stores low quality wash. I would recommend any day of the week.
Chintzy, Chintzy, ChintzyThese people are lazy period. They dont clean the inside of your car they leave dust under the seats and rush you even when there are no other cars waiting. They increase the prices every few months and knock off some of the offerings in each category so the customer ends up paying way more for the same lazy wash. They do not dry your car well so when you get home or to your next stop you notice tons of water marks. They will give you some line that its because you need a detail or some other garbage but its just a lie. Plain and simple. If you got a wax and polish and a cleaning the car shouldnt have watermarks and light scratches from their machines or employees whos diligence leaves everything to be desired. Refund dont even say the word you wont get it. When you bring the mistakes to their attention nicely they dont apologize or offer a refund they just try to placate you with a quick re-wiping of an already lackluster job. The sad thing is I have been going to this place for years and their quality keeps deteriorating. This is the kind of place where they will smile as they cheat you over and over. Save yourself the hassle, your car the needless scratches, and the frustration you get when you deal with a cheat. Find a place that gives a damn about the quality of their work.
I rarely write reviews, however every time I leave this car wash I say to myself they are just awful. Only reason I occasionally stop in is because of the convenience of the location. My car was covered in snow and salt yesterday so I stopped by. All their prices have increased. They barely wiped it down. Left salt inside and and out. Awful, awful.felt like I threw $20.00 out the window.
Having to live close by, I figured to give Little Neck Car Wash a try based on many positive reviews Ive seen online. Upon the completion of the wash, I noticed there was more cars coming in so I didnt want to slow down the business by eye each corner of the car making sure it was clean. Upon arriving home, the first thing I noticed were many dust spots remaining throughout the car that was quite noticeable. Im not to picky overall but wasnt satisfied of the overall quality of the work.
I am a small business owner, in the business of automobiles.I wholesale various vehicles, at auctions, since November 2001.I have used various Car Washes, Detailers, but have yet to run into an individual who actually cares, worries about Client-Satisfaction.David is his name, he is the floor-man/manager there, and at all times double checks my cars, right after there done, he confirms, the ash trays, door jams are cleaned, even tires have proper shine, before I exit the store. I am very-very impressed, satisfied!David understands, that without good service, they will all be unemployed!He understands business/client services.Great Job!
AVOID, if you care about your vehicle.As other recent reviews have stated, Ive also been going to this car wash for years, quality definitely has dropped.Went in for an exterior only wash, their equipment banged and broke my side view mirror. Was told to come in the next day and speak to the manager, David. To sum up my encounter with David, the manager. He was simply ignorant. First he takes a look at the Broken sideview mirror, which is still intact, but broken on the vehicle and right off the bat claims its not broken. Tells me he needs to watch the security video, moments later attempts to say its not on the video. Then proceeds to tell me its still not broken, and follows up with telling me to visit the Repair shop right up the road. So if its not broken why does it need to be repaired?I go to this repair shop, I simply ask the guy in charge at the shop, is this broken or not? To quote his reply LOOKS BROKEN TO ME, Ill order you a new one. Told it would take 2 days to fix.I call David, the manager explain my encounter. Inform him I dont have 2 days, and ask to compensate me so I can fix it up myself. He replys in a condescending tone ahhh so you want money. Well if you damage my property, Id expect compensation..I will be contacting my insurance to file a claim, even if I directly suffer a loss financially.This is about morals.And David, if something needs to be fixed, its because its BROKEN.
If you dont watch them they cut corners. Horrible experience and I will not be coming back, dirt still on car, they water down their tire shine so much its gone as soon as they apply it. Oh and how nice 8 inch scratch on my door thanks to them... I do not recommend you waste your money here...
If I could give 0 stars I would. Brought my car in with dog hair in it and just needed a good vacuum. I paid the silver package price 16.50 + tax. Knowing it was dirty and had dog hair I gave the guy a 4$ tip. I didnt even get in my car when I realized it wasnt even vacuumed, the guys dragged the vacuum across the floor once, didnt bother the seats, under the seats, by my back window or anything. Let alone they didnt even wipe down the interior, there was dirt all by my shifter. I told one of the guys and he told me no you need a shampoo for that, when I told him that Ive vacuumed it before by myself at a do it yourself vacuum he just walked away. I spoke to the manager who said that hes busy and doesnt have time to fully vacuum it, which is no way to respond to a customer who just paid and tipped well. He told me I can have a free car wash next time and tried to walk away. I asked for my tip back and he said he didnt have it, he told me he asked his guys and they said I didnt give anyone the money. I went to the guy who I handed it to and he laughed in my face and walked away. He offered to run it through again, but told me I had to wait. I already waited and paid for the service and I didnt have time to wait another 30/40 min for them to do a half ass job again. Never ever going to this establishment again. Very rude, very disrespectful. All the Spanish workers were talking about me in Spanish thinking I cant under stand because Im white.
I gave one star just to post this review. This is place is really horrible. Rip off. I paid 13 dollars (10 + extra 3 for wax)for exterior only and very minimum amount of water put on my car and got scratches all over whole body & windshields. Workers are grumpy and deals with customers with no respect. I swore to never go to this place. You would do the same. I swear.
First time using little neck and will never be going back again. Vacuum service was horrible there was still dirt on the floor, they didnt vacuum under the carpets, or my trunk. Paid for platinum service and they didnt shine my tires or armor all the sidewalls of my trunk (I drive an suv). Didnt vacuum my center console either which was emptied out for it to be easier for them as was the rest of the car. Cup holders were still dirty. On top of it I bought a few extra things and my bill was $60 for the money I spent in there definitely not happy
The Line moves quick and the car comes out clean what more can you really ask for. Maybe some of the people under me should actually read the giant board of what your options are to get what you want. I had no problems and got what I paid for. I was watching the detailing shop while I was waiting in line and it looks like they do a great job. Next time Im going to get a full detail done and Ill review that.To the review under mine with the nissan maxima I hope you read this. Do you really expect to pay $25 for a complete wash, interior detail and hand wax??? I pay $40 just for the handwax in greatneck! I just got the exact same package you did, the wax is foamed on in the wash area, if you watched your car go through you would notice that. You should probably get the interior detailed not the gold package next time, A vacuum is not gonna take out the soda or whatever is all over your seats lmao. If you find a place that does all that for what you paid please let me know where so I can go there.
Little Neck Car Wash is a nice, fast car wash with decent prices and great service!They have two lanes upon entering, and typically take two cars at once, first vacuuming them out simultaneously at two separate stalls, then sending them one after the other through the typical car wash conveyor, finishing off with the detail dry, Armor-All application, and tire shines (if you pay for those).My platinum wash set me back $25, and included all the bells and whistles (shampoo mats, Armor-All interior surfaces, tire and wheel shine, etc.) for similar cost to a basic car wash elsewhere on LI. I usually take a day mid-spring to detail my car myself (clay & Meguires triple coat wax FTW!) but for the reasonable price tag, this was certainly a good in-between wash.Workers were professional, and manager was attentive, frequently making his rounds from front to back ensuring everybodys wash was satisfactory.
Some of the best service around. Would not go anyplace else. Quality, efficient and respectful. Highly recommendedPricing is very reasonable. The service is thorough with all cracks and small corners taken into account. The manager is also very attentive making sure everything happens right.Their detailing service is excellent as well. Full detail by the end of the day.
Best car wash in Queens David is the best manager ever most polite most helpful to me throughout all the years Ive been going there as long as hes been working there and all his staff under him hes a wonderful manager and the owner is very nice man also but David is absolutely exceptional best manager ever
GREAT CAR WASH SERVICE THEY DO A GREAT JOB IF YOU NOT SATISFIED WITH YOUR WASH FOR ANY REASON THEY WILL RUN IT THRU AGAIN VERY COOL CREW AND CONSTANTLY WORKING ITS ALWAYS BUSY AND CREW IS ALWAYS ON POINT. DAVID IS GREAT AND ALWAYS HELPFUL. GREAT CAR WASH FOR DETAILS AS WELL.
Every time I go here they do a terrible job. Always leaves piles of dirt in the center console and even when I point it out to them they don’t even clean it again. I live very close by so it’s convenient to go there but I would rather drive far away then go back here ever again.
Don’t ever go to this place to get your car wash ( especially if you own a civic type r) after wash my rear bumper lip have been broken and some bumper part have been fall off, I complain to the manager and he said it must be broken before it came in( he said all these before he check the store camera) after he check the camera, we all saw it was totally fine before the car came to wash, all he said was : call the cop, we have insurance …Very bad attitude and service
Total reviews rating 3.5
199 Reviews for Little Neck Car Wash 2023:
Review №1
2022-06-04Its a lousy car wash. Its a waste of money. I bought the Super Wash service and paid extra to clean the mats. They wont even clean the interior at all, the dust is still everywhere. They said they wouldnt clean the interior unless I paid 70 dollars for the most expensive service. By the way, I bought two packets of car wipes at the front desk, which cost 16 dollars and Their cashier didnt hand the wipes to me and me forgot it too. However, they didnt remind me about it at all while I was waiting outside 20 minutes for my car. until I got home half an hour later I realized I forgot the wipes. The handprints on the car window are still there. The floor MATS were thrown in the car and never put back in!
Review №2
2021-09-12I give them 4 ☆s only because my windows and rearview mirror still had spots on it. The wash was sqeaky clean. My mats were all rinsed and cleaned. The vacuum was done correctly. They took the time to open my rear trunk door to clean and vacuum the back including my rear trunk mat.
Review №3
2022-04-30This place has gotten worse! The prices increased and the service has decreased! I paid extra for wax and tire armor all and they barely dried the car. The inside wasn’t cleaned and usually before armor all is applied the tire is dried first. None of that happened! They pick and choose who’s car will get more attention. The car in front of me was a Bentley and the tires were sprayed before scrubbed and the driver didn’t even request the service yet. However my car who was right behind didn’t get the same attention. After the car came out one person went and dried only part of the car and was left there when I asked if it was done the guy said yeah and walked away. The car was still wet! Horrible service and when you compare to other places who charge the same for more I will not go back!!!
Review №4
2022-02-16Terrible car wash the out side is t that bad but how could it the machines are doing everything it the interior is like it wasn’t even touched my cup holder was actually dirtier after they “cleaned” it save money go somewhere else….anywhere else
Review №5
2022-06-28Quick and efficient with a small but comfortable waiting area. The full service wash, inside and out, was about average in cost. The price for shampooing my mats seemed a bit high, and there was still a lot of grime on my alloy wheels, probably because I didnt pay more.
Review №6
2022-07-01Very good car wash. They have underneath side brushes which is where most of the dirt builds up. They offer spraw wax if desired. Although the spray wax is a little pricey.
Review №7
2022-07-08I used to go to this car wash all the time. The last few times I’ve gone they have been horrible! Paid $30 for “the best” and the car was barely washed. The interior is not wiped down and cleaned. It’s as if I never even washed it! Def not going back
Review №8
2022-04-12Don’t even bother coming here, worst car wash I’ve tried so far, this picture shows there “the best” car wash package, huge scam.
Review №9
2021-03-25Excellent wash! The guys are pretty detailed. If you need a quick and thorough wash, here is the place. There werent many vehicles ahead of me. I think if the price was lower they would see an increase in traffic.
Review №10
2018-12-04I went this afternoon and was impressed with how quick they worked and the quality of the job. I got the Gold Wash and with the SUV charge and a tip it came to just under $30. They gave me a $30 wash, and Im happy with it. They cleaned the car well and didnt waste a lot of time in the process. Their waiting room is clean and the staff friendly. I will come back here again.