London Jewelers in Manhasset
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Manhasset, Nassau County, New York, US
Site: http://www.londonjewelers.com/
- Monday:10AM–5:30PM
- Tuesday:10AM–5:30PM
- Wednesday:10AM–5:30PM
- Thursday:10AM–5:30PM
- Friday:10AM–5:30PM
- Saturday:10AM–5:30PM
- Sunday:12–5:30PM
London Jewelers in other cities:
London Jewelers is a great place to visit not only do they have a wide variety of watches but great people as well. I work with Dmitry and he’s been very accommodating, helpful and honest with my whole journey of acquiring watches from London Jewelers. Watches are hard to get right now and he will always try his best to acquire the time piece you have in mind with the utmost profession and sincerity. Not only did he assist me on my rolex journey but also introduced me to this beautiful tudor 58. Don’t hesitate to reach out or look for him if you’re in the area!
So this was my first time dealing with London Jewelers and they had come highly recommended, I now understand why. From my first interaction with Ritchie all the way through my purchase I was blown away by the level of dedication and customer service that they give their customers.I was a little nervous buying my first luxury timepiece but Ritchie was knowledgeable and amazingly helpful throughout the entire process and perfectly exemplifies what I believe excellent customer service looks like.Not only will I most definitely be coming back to London Jewelers with my next purchase but I also highly recommend them to anyone looking for any luxury watches.
Angelo at London Jewelers was great! He took the time to educate me on the different models of Rolex watches and was very helpful on getting me the one I wanted in a reasonable amount of time. I already made two more orders with him and hope to get them soon. Very professional and knowledgeable. My go to guy for Rolex. Thanks again Angelo
My wife and I came in today looking for a stainless steel sports watch. We were greeted by Christopher who helped guide us on a variety of models. I ended up moving forward with the Tudor M79830RB-0001 BLACK BAY GMT.They helped me get sized properly and even showed me how to set the watch.Cant recommend them enough - great experience!
Rarely do I write reviews, however the team at London Jewelers in Manhasset is most deserving. It was my great pleasure to meet, and work with Angelo who’s professionalism and courteous service are second to none. Angelo took the time to get to know me, what I was looking for, and looked for ways to help. His customer service can only be described as truly exemplary. I highly recommend Angelo and London Jewelers to anyone looking for the best customer service and best overall experience.
I worked with Richie to get this awesome Rolex GMT Master 2 “Batman” watch. London jewelers is amazing and Richie was incredibly helpful and professional in securing this “hard to get” watch for me. Richie was a pleasure to work with and did exactly what he said he would and communicated with me every step of the way. You cannot go wrong with London Jewelers and Richie when looking for jewelry or watches. Do yourself a favor and reach out to him directly for the best possible customer service experience!
I normally dont write reviews, but felt compelled to after my visit today.I purchased a Rolex for my son as a graduation gift from Evvy Linden.What an amazing experience. Her knowledge, patience and expertise madeit effortless. I highly recommend if your looking for any watchgo straight to Evvy. You will be just as happy as I am.
I am still in shock of how Dmitriy of London Jewelers Manhasset 1) remembered who I was and 2) was able to get me approved for a Rolex Explorer 1! I had thought it was nearly impossible to get anything these days let alone a SS sports model. But I walked in one day with my mom and daughter and everyone treated us so well that even if I never got a watch I would still be happy with the experience there. Dmitriy and his team also made picking up the watch as smooth as can be.Thank you so much for giving a first time buyer a chance to build a profile here. Anyone looking for jewelry or watches should definitely stop by and reach out to Dmitriy.
My experience at London Jewelers was fantastic thanks to Evvy Linden. The whole process was very smooth. She was friendly and personable yet professional. I thought the wait would be much longer because I knew about the global shortage. However, she called me several months earlier than expected and I am so happy with this beautiful piece. I would definitely buy again from her. Thanks again Evvy!
I bought my engagement ring from here and I couldnt be any happier. It was absolutely amazing. The service was incredible and helped in every way possible. I worked with Andriana and she made sure everything was perfect. Any time I called or had a question she responded right away made sure everything went well. My fiancé adores her ring and I have London Jewelers and Andriana to thank! I highly recommend
I purchased a watch at London Jewelers and Evvy, the sales person that worked with me, was extremely knowledgeable, helpful, and went the extra mile to make me a happy customer. She helped me set up the watch, showed me how it works, and made sure I knew everything there was to know before walking out of the store. I would highly recommend using Evvy if you are ever interested in purchasing a watch from London Jewelers, you wont regret it!! Thank you again Evvy!!
I dont usually write reviews but after my experience with Evvy Linden at London Jewelers this past weekend I feel like I had to. She was beyond helpful and knowledgeable throughout the entire process of purchasing my Rolex. She made me feel very comfortable and I couldnt be happier with my purchase. I will be asking for her guidance and assistance when the time comes for my next purchase, thanks again Evvy!
Great jewelry store! My family has been buying jewelry at London for as long as I can remember. My father used to buy all his watches and presents for my mom and me from here. When I graduated high school, he got me my first watch from here. That was a long time ago and now that I am an adult, I find myself doing the same thing, except now its an engagement ring, a wedding ring, a nice watch in honor of a good year, my own son’s first watch, etc. They have a great selection and often times have watches and pieces I dont see anywhere else. I also like that it’s not a high-pressure selling situation like you find in a lot of jewelry stores. A watch is just a watch but I will always remember my dad when I look at mine; And it is still my favorite watch and it still tells time perfectly.
Just picked up my dream watch which was the Rolex GMT-Master II “Batman” thanks to Dmitriy Usten’s help. Everyone I’ve interacted with at London Jewelers has been extremely professional and knowledgeable. I can’t thank Dmitriy enough for such outstanding service. Looking forward to working with them again!
I had a great experience working with Evvy and the entire London Jewelers team! I needed a new watch for my wedding and came into the store thinking I’d just be browsing but thanks to Evvy, I ended up leaving with the perfect watch! I definitely recommend buying a watch here. 10/10 experience.
A very special thank you to Evvy Linden of London Jewlers in American Manhasset. Saying how amazing she is would be an understatement. She is the reason I will continue to make my purchases from London Jewlers in the future. She has been extremely kind, thoughtful, and sincere on every visit, even if she knew the watch I wanted wasn’t in stock. I highly recommend anyone who is interested in fine jewlery to visit London Jewelers in Manhasset and more specifically Evvy Linden. Looking forward to continue to build our relationship in the future!
Lucky to have had my father introduce me to London Jewelers. He has been purchasing from Angelo for a while and recently has inquired for some Rolex models on my behalf as well. Although I haven’t had the chance to speak directly to Angelo, I felt compelled to write a review just based on the enjoyment my father expresses when he speaks to Angelo. It’s rare to encounter someone who’s personality is that impactful.I aim to evolve my watch collection with him at London jewelers and highly recommend any true watch enthusiast do the same since it’s hard to fine down to earth, genuine ADs these days.Update 8/16/21: honored to have received one of the watches my family and I were in search of for my sister’s Doctorate graduation - OP royal blue!Needless to say London Jewelers delivered and as always Angelo made us feel like family throughout the process..on to the next milestone.Update 12/13/21: Angelo at London Jewelers never forgets his customers and the important milestones in my family’s life. His astounding customer service, friendship, and honesty once again manifested in another purchase. Thank you to the incredible London Jeweler team for a special moment and the all star member - Angelo!(GMT)
Just purchased a watch from Evvy Linden at London Jewelers and I couldn’t be happier!! The transaction was so smooth and easy, and Evvy was delightful to work with! Purchasing a timepiece should be an enjoyable experience and Evvy and London Jewelers more than delivered. I highly recommend London Jewelers and Evvy and I will certainly look forward to future purchases.
My wife and I worked with Angelo to purchase a couple of watches. I found him to be very friendly, patient, and knowledgeable across multiple brands. He asked questions to learn about our existing collection and spent a lot of time with us to find the right pieces even when the store was fairly busy. We had a very positive experience at this location and with Angelo specifically. Much better than some other local watch stores. We will be sure to come back and look forward to working with Angelo again in the future.
Always go into London Jewelers when I am at the Americana. Luckily on my last visit they had the Rolex Sea-Dweller I have been looking for. The experience I had purchasing from them was amazing. Evvy Liden was the salesperson that helped me and I would highly recommend her. She was great, very knowledgeable and walked me their all the details of the watch.
It would be difficult to overstate our appreciation for Evvy Linden sourcing our sons dream Rolex for his college graduation. Evvy is responsive, professional and courteous--a real asset to the London Jewelers team. She literally made a dream come true today and we will be forever grateful. Anyone in the market for a Rolex (or anything else) would do well to seek her out. And the store itself has every luxury you could ever want.
I would say my salesman is really awesome, he is the best. I told him last week that I was going to buy a watch, and he did it for me right away. Ive been to a few stores before and the clerks were arrogant. Only he received me very patiently and helped me find what I liked according to my needs. This is his business card. Friends in need look for him, very nice handsome guy,I really appreciate Dmitriys excellent help,He gave me a very pleasant shopping experience。
Evvy and one of the boutique directors went out of there way to make my anniversary super special this year. Living in times as such it’s been truly hard to gift your spouse just about anything to bring some sparkle of joy. Evvy and the team really brought happiness through the timepiece they were able to set aside for our special day. Thank you London jewelers for making my year!
I made my first purchase at London Jewelers and I must say the pleasantness and ease of the transaction was superb. Evvy Linden held our hand the entire time, answered any and all questions we had and handled our transaction, from start to finish, with class and perfection. I highly recommend working with Evvy and London Jewelers if you need anything in the Jewelry world. They have whatever you need.
I would like to share the wonderful experience I had with one of your sales associates Evvy Linden. I was at your Manhasset location looking to purchase a watch for my son in memory of his brother Hunter who had recently passed. As you can imagine this was a very sensitive transaction which required a lot of patience and kindness. To say Evvy was all of that and more would be an understatement. Not only was Evvy outstanding but I got to meet the owners who were also very kind and supportive. This is an establishment that certainly makes you feel like you are a part of there family and I would highly recommend making LONDON JEWELERS and Evvy your point of destination to buy fine jewelry and or watches.
I recently went to the London Jewelers at the Americana Manhasset and was lucky enough to be introduced to Evvy Linden. She was an absolute pleasure to work with and was able to provide me with a piece I’d coveted for quite a long time. While I had positive experiences with everyone I met, Evvy was anotch above them all. She was friendly, personable, professional and extremely knowledgable. She made the experience better than I imagined it would be.Anyone interested in a great timepiece should go see Evvy at the London Jewelers Americana Manhasset. You’ll be beyond happy with the experience.
My experience at London Jewelers has been nothing short of amazing, Phillip is VERY personable, took his time with me, made me feel at home I mean that literally, and most importantly managed my expectations with the most respect I have seen so far. words cannot express how thankful I am to have met Phillip. I highly recommend anyone looking for a Fine Timepiece or Fine Jewelry to come visit London jewelers you wont regret it!-Thank you Phillip you are the best !
I don’t know where to begin !! First time I stopped in to buy my first watch , I was greeted by EVVY. She guided me to the Rolex side , where all the displays were empty. I was mind blown , they had like total of 5 watches in total. I had a Yacht-master 40mm in mind and she gladly took my information. Few weeks later , I get a phone call and I was able to finally buy my first watch. Since then I have bought a few watches. Love the service there , and EVVY IS TH BEST !!!!
I just left London Jewelers in Manhasset and bought a beautiful watch for my son for his college graduation. The experience we had was nothing short of excellent- We loved working with Evvy Linden as she was not only extremely knowledgeable and professional, but Also so amazing and patient showing us everything and talking with my son about all the options! I highly recommend Evvy so ask for her when you go shopping!!
My wife and I had a truly wonderful experience here at London Jewelers. We were treated with utmost respect by Cary Lackow as he guided us to the showcase and helped us try on a few watches for sizing. Often times, younger customers are ignored and not taken seriously, but Cary does not judge a book by the cover! Looking forward to returning here!
My wife and I went into London Jewelers for the first time several weeks ago looking for a nice watch for my retirement. We had the pleasure of being greeted by Evvy Linden. Her warmth, professionalism and patience while we questioned her about different pieces went above and beyond.While making our purchase we had the pleasure of the owner Mark Udell, who took the time to personally coming in to thank us and wanted to make sure all our expectations had been met, which they absolutely were.Each and every associate we interacted with was so helpful and took the time to answer any questions or concerns we had. In this day of less than stellar customer service London Jewelers far exceeds expectations and goes above and beyond. Thanks Evvy for the great experience. London Jewelers has found two new loyal customers.
I’ve been buying watches from London Jewelers for almost 20 years. My sales person Angelo goes the extra distance to insure a happy customer! They’ve created an environment that is both welcoming and accessible, it doesn’t matter if you’re buying something from Grand Seiko or Breitling , all the way up to Rolex or Patek Philippe…. They’ve got you covered and you feel like you’re being treated with respect , it doesn’t matter if you are just browsing, or checking out different watches , they are always knowledgeable and willing to guide you through the different brands. London Jewelers has a vast array of brands available, all presented in an intimate and luxurious setting. As a watch collector and aficionado, I always feel at home at London Jewelers….thank you London jewelers….Dr. K
Angelo has been an amazing jeweler to work with. During a time where obtaining certain watches has been impossible, Angelo has been able to secure some timeless pieces for my collection. He is extremely knowledgeable, professional, and transparent. He set the expectations correctly and has over delivered throughout our relationship.
I picked up my first piece (Yacht-Master 40mm Blue Dial) this past weekend from London Jewelers Manhasset with the help of the amazing Evvy Linden! She’s the definition of professional and caring. The whole process was smooth from start to finish. Evvy was patient, timely and knowledgeable with all of my questions. I look forward to working with Evvy in the many years to come!
I had a fantastic experience working with Angelo. Being in the middle of nowhere USA it was great to find someone dedicated to customer service had help me find the exact watch I was looking for to celebrate my anniversary. I will be doing business with Angelo and the London Jewelers team again in the future!
London Jewelers offers an incredible selection, only matched by the quality of their team and the service they offer. I first met Angelo Giuliano following my inquiry in acquiring my first Patek Philippe. He understood my goals and helped me identify a model that would fit my collection. He keeps me in mind when he comes across potential additions to my collection. The entire team at London is professional and treats customers like long-time friends. It’s always a treat to stop by, say hello, and of course buy something shiny.
They were great to work with many yrs ago but over the years they act like they are doing you a favor when you inquire about a rolex. I used to work with Angelo but would never buy a watch from him again. I’m sure they won’t miss my business either but just not down to earth people. Very shady high end jewelry/watch dealers. Be careful dealing with them. They will straight up tell you unless you spend a certain amount on jewelry you won’t make it on their owners list of allocation for watches. I’m surprised Rolex USA allows this and hasn’t pulled out of their store.
I had a wonderful experience. Debbie was extremely helpful and attentive. She was prompt in responding and was exceptionally accommodating. She helped with various questions, went above and beyond during visits and provided great advice.The quality of service and care is truly unparalleled. I am extremely grateful for Debbie and her team. I highly recommend London Jewelers.
I worked with Henning on the purchase of my first Submariner. The communication with him during my wait time was excellent, and the experience while picking up the watch was great! Apart from just selling you the watch, he understands your needs and will recommend things based on his experience. All in all, I am looking forward to many more purchases here at London Jewelers and with Henning. Thank you again!
Cant express how great my experience was here with just words. You have to visit and experience it yourself. I personally only buy from Anda, THE best sales at London Jewelers hands down. Ive bought from her 6-7 times already and will not stop there. She will not make you feel like shes forcing a sale on you. shell take care of you and find you what you are looking for. More like a good friend than a sales.Service at London Jewelers is exceptional and everyone there are very friendly.cant recommend them enough. Best and favorite store to buy watches from.
I wanted to get a simple and yet elegant watch to celebrate our 25th wedding anniversary. My heart was set on an explorer. Evvy explained to me the finer details of the watch and said she would do her best to help. She was very professional, knowledgeable and warm. True enough not long after she called and said the watch is here! Honestly, my experience at London Jewelers at Manhasset is truly amazing. Everyone is so nice and courteous!Thanks Evvy and team! I will be back!
Weve been great customers of London Jewelers for over 20+ years because of Angelo Giuliano. He is the main reason why we keep bringing our business back. Angelo is the best and has helped me and my family attain time pieces that are very hard to acquire. Over the years, I have recommended many, many of my friends and family to him as well. Angelo always makes us laugh and gets us whatever we are looking for with little to no wait. Hes charismatic, hilarious, and all around a genuinely kind person. We cannot recommend him enough! We love you Angelo!!
My experience with London Jewelers has been 5 stars from start to finish. I am the new owner of a gorgeous Black Bay GMT and it would not have been possible without Sahodra, she has been a gem throughout the entire process. She is very knowledgable and made my experience with London Jewelers surpass my expectations.
Recently bought a Tudor Black Bay GMT from this location. Stunning watch, and a great place to purchase it from. Dimitri was super helpful throughout the process and very polite and professional. He even held the watch for me for a few days when I could not make it in. Would certainly be my first stop if I were to purchase another watch, and make sure to ask for Dimitri.
My experience at the London Jewelers Manhasset was simply unreal.This was my first time purchasing a Rolex. A moment that was so surreal and one that I will never forget.I would like to thank Evvy Linden for the experience of a lifetime. Evvy is extremely knowledgable of the brand Rolex and she really cares about the interests and satification of her clients. She really took her time to showing me what a Rolex watch has to offer and really brought my expectations for a first time buyer to another level. I walked out of the store speechless and couldnt thank her enough for my experience at London Jewelers.I’d highly recommend London Jewelers to anyone looking for a Jewelry/watch store with top-notch customer service!
Fantastic experience working with Dmitriy from London Jewelers in Manhasset. He took time to answer all my questions and make me feel comfortable. Great selection of watches in the store. Also was introduced one of the managers, Anthony who made me feel valued and welcome. Looking forward to going back to build my watch collection with London Jewelers.
A few years ago I stumbled in to take a look around. At the time I was a customer of another jewelry and watch store. I spoke to Evvy on that visit and actually made a purchase that day. Since that time Evvy has always gone over and above to assist in my wants , and is always upfront and honest about expectations. Since that visit I have only been a customer of London and i believe it will always stay that way thanks to Evvy. If i could give more than 5 stars I would. Thank you London and thank you Evvy!!! Customer for life!!
Dmitriy Usten from London Jewelers is a rare person who is consultative, helpful, patient, and really bold on making recommendations based off of what youre looking for. I couldnt have asked for a better experience from any Rolex dealer. Rolex dealer at London Jeweler is the absolute best. He was very proactive with reaching out when my watch had arrived and even took the time to go over everything in full details after the purchase was completed. I was extremely lucky and blessed to work directly with Dmitriy for this experience. Thank you once again!
My husband was celebrating his 50th birthday and he wanted to purchase an Air King Rolex. We have visited a dozen stores both in the city and Long Island. All we heard is wait and no one took us seriously. The watches that are sold online are insanely high there is no way reasonable. Until a few weeks ago, we tried out luck this time with London Jewelers, what difference this time was we met Evvy, she listened to us and gave her recommendation about Explorer for my husband instead of an Air King. We took her advice but still on waiting list. One day less than a month, we got a call from Evvy telling my husband the watch is available. Wow! What a dream comes true. Thank you Evvy for your service and will sure be coming back for our next watches!!
Evie Linden from London Jewelers has been nothing but amazing! Evie helped me procure my dream watch and I could not be happier! Her professionalism and communication throughout the watch search was unparalleled. I recommend Evie Linden wholeheartedly! Thank you Evie!
Arbi is one of the best salesmen I have ever met, extremely knowledgeable on all watches and their history. I have so far purchased 3 watches from him and a piece of jewelry and Arbi helped me throughout every step of the way.I highly recommend him and the London Jewelers company as a whole.
Unscrupulous , overpriced , dishonest, rip-offs . Deceitful, I give them 0 rating if I could . They sell you a , poor quality , worthless diamonds for lots and lots of money . they will lie and tell you they would buy it back if you’re not happy, later when you realise you had a bad piece of jewellery and paid too much money and take it back to them , then they give you a runaround send you to all different manager , tell you come back speak to Scott the owner, then they call you and tell you our policy is no buyback or exchange don’t came back ! meanwhile at the time Of purchase, they assure you if you’re not happy or want to sell it back or upgrade they will buy it back or upgrade . be careful don’t waste your time or your money, go to other jewellers,this people are deceitful , stay away from them they are bad people. The few positive reviews is probably done by their friends .
I normally dont leave reviews but after my experience with Dmitriy Usten I felt compelled to. I walked in with my wife to look at watches for my birthday. Dmitriy showed me various brands and styles and spent the time to go over each in detail. After seeing various watches I settled on a few I liked which they did not have in stock. He took down my information and told me he would contact me if they had anything coming in that matched what I was looking for. To my surprise I got a call a week later saying they had gotten a watch in stock that I was looking for. I told them I would come down that day and was able to complete my purchase that day. The whole experience was wonderful and everyone was extremely friendly and very professional.
Worked with Angelo to purchase a beautiful Santos de Cartier piece. He was a class act and gave me as much time as I needed with the piece to make a decision. I have considerable purchase history from other ADs but the experience and service I received from LJ was second to none. Looking forward to picking up my Rolex Sub Date from them in the near future!
I was fortunate to meet Anda at London Jewelers to assist me in purchasing two watches that I have selected after extensive research. She is knowledgeable, patient and a delightful person to work with. Her professionalism has assured me that I can rely on her for any questions, concerns and additional purchases. The selection at London Jewelers is worth a visit. Thank you Anda and London Jewelers.
My most recent visit to London Jewelers, Americana Manhasset, had proven, once again, to be a rewarding experience. The purchase of an outstanding watch was second only to the time I spent working with Angelo Giuliano. Angelo, is not only well-informed and insightful concerning his knowledge of exclusive watches, but working with and learning from Angelo added to my amazing experience.
I was recently introduced to Evey Linden at London Jewelers of Manhasset by a friend and could’nt be more happy to have met her. I was on a search for a Rolex Datejust featuring a Blue Dial which I could’nt find anywhere for quite some time until Evey was able to help me out. She took my order for the watch and within a few months I was able to get one of the most sought after Rolex Datejust’s in the world. She made the experience super easy and comfortable while treating me politley and with courtesy the entire time. I am definitley coming to her for my next Rolex watch! Highly reccomend!
I had such a great experience at this store. My wife and I went in to browse and met Evvy who is just amazing. She helped me find exactly what I wanted. We will definitely be repeat customers. Thank you Evvy and to everyone at this store for making us feel so welcome.
Ive been dealing with Henning at LONDON JEWELERS for several years. Ive always had great communication with Henning and there hasnt been a time I wasnt satisfied with Hennings kind replies and actions he has taken to help with any of my purchases. I do feel like a VIP ! Henning has always made me a priority with his busy day managing LONDON JEWELERS. It is important that customer service is key to the continued success of London Jewelers and Henning is the reason I recommend ,family and friends! Continued success Henning ! Thank you !!
First time stopping by London today in search of new watches for the gf and I in celebration of new career advancements. Decided to get matching watches and couldn’t decide but luckily Dmitriy Usten helped us figure out our new rolex watches soon to be brought home and specially ordered for the both of us! Please if you ever need a watch in today’s current crazy market, especially in rolexes, ask for Dmitriy Usten he will accommodate and work with you to the best of his abilities in getting your dream watch + configuration!
This is THE place to go. Sahodra is a true pleasure to speak with and is a real watch lover. She is knowledgeable, helpful and interested in helping to find the right timepieces in a collection. I am looking forward to a long term relationship with the finest destination in the tri state for luxury timepieces and jewelry. Don’t hesitate to head over to London Jewelers and ask for Sahodra!
I have been going for years and it is such a wonderful place to go to. The people are all friendly and nice especially Dmitriy Usten who always greets with a smile and has fantastic communication even months later. He remembers what my requests are and truly is paying attention. You have one lifelong happy customer!!!
This London Jewelers location was a great boutique, and an even better purchasing experience. The boutique had a wide variety of brands to choose from. I was helped by the boutique manager Anthony. I was overall impressed with Anthony’s professionalism and product knowledge. Made the buying experience feel like more than just a purchase. He took the time that a timepiece deserves and gave a much more personal experience. This makes all the difference when you are trying to make a big purchase and deciding between different brands, finding the right one is important and Anthony took the time to help navigate my purchase. Overall great experience, recommend just checking out the boutique, the in house selections was a impressive inventory.
This was our first purchase at the London Jewelers and certainly not last. Thanks to Evvy Lidnen and her professionalism, we had a very positive experience. She played a very important role in helping us making a decision and I really appreciate her honesty. She was extremely patient and answered all my questions. She is very knowledgeable in what she is selling. We look forward to coming back and working with Evvy again!
I can’t praise London jewelers enough for being able source for me and my fiancé the exact two watches we’ve been wanting to give each other for our upcoming wedding. Thanks to Evvy’s magic she and her team have managed to make our celebration even that more special! She has gained a life long customer from both of us!
Working with Evvy was such a pleasurable experience. She was kind, helpful, and went above and beyond for me to quickly get the extremely difficult to procure item that I requested (which no other store/rep was able to do until that point after many attempts). I will definitely be coming back for any future purchases, and dont plan on going elsewhere again. If you want to actually get what you are looking for (and be treated well during the process), I cannot recommend London Jewelers and Evvy enough.
My wife and I had been interested in buying a first watch for our son’s college graduation for a while, and decided to head to London Jewelers to check some out. I had made a call a day or two earlier asking about the buying process where Cary Lackow answered all of my questions and invited us to come into the store and try on some styles. He helped us in store as well, and kindly + knowledgeably answered any questions our family had about the watches, all while being very patient and friendly with us. We were also introduced to the store manger Anthony Kozlowsky who also pointed us in the direction of a couple of models and different sizes, and like Cary was also extremely personable and patient. Both Cary and Anthony made my family feel very welcome in the store which we all appreciated considering it was our first visit and never once asked us to consider buying a model which we didn’t want even if they didn’t have it in the store (I’ve heard of this being a problem in other stores from some friends). Ultimately, we were able to decide on a beautiful timepiece and left the store completely satisfied. I’m confident that with employees like Cary and Anthony, any new buyers (or old) will feel totally comfortable and invited inside the store and have an enjoyable experience.
Just had my second fantastic experience in the last two months at London Jewelers.Although London Jewelers Manhasset is large store with, seemingly, every type of watch and jewelry you could want. Each time I walk into the place all the staff greet me with the friendliness you would expect had they worked in a small mom and pop store.My first visit I was blown away by the treatment I received from watch manager; Henning Witte. Henning did not know me at all, but greeted me like a friend. He spent time with me and listened to what I was looking for, and through his high level of product knowledge, was able to steer me to available watches for me.I left with a smile on my face as I recalled so many similar visits to all those other watch dealers that treated me, well lets just say: unkind.My other experience was when I e-mailed Henning requesting to buy a watch that was, unfortunately, located at the Manhattan store. Henning seamlessly made the transfer happen within days. I was soon in the store where once again Henning treated me like a friend during the entire watch buying process.I rarely write reviews, but when an establishment has people who care, who know their jobs, and treat you above and beyond their counterparts, I feel compelled to recognize them!
I have a lot of good to say regarding this wonderful store... but will never find enough amazing words and gratitude for Evvy... THANK YOU!!! She is one of the most warm hearted person I know... She went out of her way to fulfill my dream after I shared with her about my surgery.... A year later, while putting my watch on, I remember about her and her kindness and understanding... Thank You Evvy! ~ Ethel Margolin
I had such a great experience at London Jewelers! I called to see if they had a watch I was looking for in stock and Angelo was so helpful in finding the watch for me! The watch was ready to be picked up by the end of the week! I am so happy with how easy the process was and how friendly they are in there! Will definitely be back!
It was my first time visiting London Jewelers, and my wife and I had the pleasure of working with Dmitriy Usten. Dmitriy was a pleasure to work with, he was attentive, and gave us a wonderful tour of the store and all the brand selections. My wife and I came in to hopefully inquire and purchase the Rolex Explorer 1.After engaging in conversation and trying on a several timepieces, Dmitriy made my Christmas when he surprised my wife and I when he told us the timepiece was available for purchase. The timepiece is absolutely beautiful. Dmitriy was professional, knowledgeable, and a great person to work with. He was extremely helpful and had no problems answering any of our questions. I would recommend working with Dmitriy and I look forward to working with him in the future.Cant recommend them enough - great experience!
I was in the market for a watch and was referred by a friend to London Jewelers and specifically, to Richie. Im glad I didnt look elsewhere because not enough can be said about the level of Richies professionalism and care. Communication was incredible throughout and I felt prioritized as a customer. I felt like Richie respected my time and when I made my decision to purchase a watch, the procedure was transparent, efficient and very easy. Richie, thank you for your above-and-beyond customer service and making my buying experience a very pleasant one - I will certainly be back at London Jewelers!
I have been shopping at LJ for over 10 years. It’s always a pleasure working with Angelo. He is the most professional, knowledgeable, and honest sales associate. My recent purchase experience of a Cartier Santos Skeleton was sensational. Hoping for more watches before the holidays.
I just want to thank London Jewelers and specifically, Evvy Linden for their excellent service and beautiful and safe shopping experience. I recently purchased several items with the astute guidance by Evvy and I couldnt be happier. I look forward to more purchases with Evvy Linden. She takes on the extra care to contact me and keep me updated regularly. Its also special shopping here because of London Jewelers Udell Familys long history of local philanthropy. It feels warm and welcoming here as soon as you enter; definitely a unique shopping experience.
The BEST customer service and exquisite curation of luxury watches and jewelry!I have been looking for a Rolex for a while and across different countries, and I ended up buying at London Jewelers for a reason. Sahodra was very professional and accommodating and was great at explaining everything and helping us through the process. I know people who have had rude experiences at different Rolex boutiques, but it definitely wasn’t the case at London Jewelers. I will definitely be coming back here whenever my family members are in the market for a watch, because of the excellent selection and customer service. Every brand you could want to look at is in the same store, making everything so convenient when luxury shopping.In addition, I wasn’t even looking to buy jewelry that day, but Jeff was a huge help in the jewelry section, letting me try on some amazing pieces and explaining the quality of London Jewelers that merits it’s high price tag. They have some really beautiful Bvlgari pieces and I’m so glad to have gotten my hands on one of them!
I just had the pleasure of buying some watches from London Jewelers and could not have been more impressed with their service. Their selection of watches and jewellery is amazing. My experience was very smooth and transparent. Richie was extremely professional and went out of his way to provide an excellent experience. As a watch collector, I have no doubt that I will be back at London Jewelers for all of my watch and jewellery needs.
I have shopped at the Glen Cove location for years and have always, and will continue to support this community-oriented family business. My husband and I recently had the pleasure of shopping in London Jewelers Manhasset location and were really impressed - they have a huge selection of a wide variety of brands, as well as some gorgeous unique pieces, and the most attentive service. Very friendly staff, everyone was so kind and helpful, warm and welcoming, and made us feel like family, especially Evvy Linden, who went above and beyond - I am forever grateful for her help in finding the perfect 50th birthday gift and 20th anniversary gift for myself and my husband.
I was walking through the “ Miracle Mile “ and I walked into London Jewelers looking for a specific watch for my Son . I felt a bit out of my element as I’m just a working guy who went in coming from work . I was approached by a Salesperson Phillip Basert who did not prejudge me and went out of his way to assist me. I had been to numerous Rolex dealers with no luck with what I was looking for and was told they could put me in a list behind another 100 people looking for the similar watch . Phillip , told me he will have something for me by March of 2022 , I said great . I kept in touch with him via Email and sure enough he had what I wanted way before the promised date . 11/28. I know this is a long review and I rarely write one however this gentleman went far and beyond his job description. Mr . Basner Thank you for everything, Sincerely, Bob Grossman
Absolutely hands down best watch and jewelery shopping experience. The customer service is elite and unmatched, depth and quality of selections are superior and the prices excellent. I have built a relationship with Richie at this location and eagerly recommended other fellow watch collectors to him and they too have been blown away. It is comforting to be able to know you are in the best hands when shopping for high end luxury items and Richie at London Jewelers delivers every time. I highly recommend this place and know that once you build a relationship with the folks there you will be hard pressed to find another jewelry store that even comes close. 100% customer of Richie at London Jewelers all the way!
Have had the wonderful experience of working with Richie for some time now. The service that he and the team at London Jewelers provide is second to none. Some ADs make it seem like theyre doing you a favor by allowing you to purchase a watch, but here they really provide an experience that makes you feel welcome and valued. You wont be disappointed by coming here!
The best customer experience in the industry!! Ive worked with a number of Jewelers in the past, but none of them compare to the quality of service you will receive at London Jewelers. Personally worked with Richie to help purchase earrings for my wife. Richie was amazing to work with and will be the first person I call!Thank you Richie and London Jewelers!
My husband shops with Richie at London Jewelers Manhasset and the experience is definitely elite. Richie certainly feels like part of the family at this point and has really delivered with top notch customer service and superior selection on high end watches and jewelry. As the wife of a watch collector I am glad that he shops with Richie and I am able to enjoy the relationship and add to my collection as well. Overall, very happy with this store and we will definitely be a loyal customer of Richie.
Richie was extremely professional and knowledgeable throughout the sales process. Their watch selection is incredible. Unfortunately the timepiece I wanted was not in stock but he was able to have it in hand within a week. Looking forward to doing business again soon!
I called this store yesterday to see if they would accept a vintage watch that I have as a trade in. The representative I spoke with over the phone, Israel, was very polite, and mentioned the best way to know is if I were to come in with the watch (if it wouldnt be much of a hassle). I live nearby, and so I went to the store where I met Israel as well as one of the other members of their watch department, Phil. The three of us talked about the watch, shared stories, chatted for a bit, and even though we all knew the watch wouldnt make it into the stores displays, Israel and Phil made it clear what their intentions were: provide exceptional customer service, regardless if the customer buys or sells something. The quality of the experience I had with them is one Ive only found in a handful of places. They are very professional, honest, and kind hearted people. I will not hesitate to go back there for anything watch related, and you shouldnt hesitate to go.
Picked up a Tudor black bay , hard to find piece at the time , Richie came through with it with exceptional service. He was spot on with his communication and his prices were excellent . It was a pleasure dealing with him and I would recommend London jewelers to anyone looking for an all round watch experience . If you’re a watch nerd, you’re going to be delighted with the experience.
Well - I can tell that patience pays off, yesterday I went to London Jeweler and i was able to get the watch i was waiting for a long time. The welcome and care was above my expectations, when buying an expensive piece, it feels right that the service comes with it and it did perfectly. Big thumbs up to Mr Angelo, i have been in touch with him since January 2018 when he sold me my first AP piece and he was constantly keeping me in the loop which is the reason why I came back. His care and service were highly appreciated and I would recommend him Thank you
My recent purchase would not have been the same without the help and knowledge of Evvy.My experience at London was amazing and I have her to thank for that.I hope we can in the future be involved in other rolex purchases. London is very lucky to have her representing them. Evvy has assisted me with three other Rolex purchases that have been fantastic experiences.I highly recommend her to anyone looking to purchase at London. Thanks Evvy!
I had an excellent experience shopping at London jewelers in Manhasset. I wanted to purchase my first Rolex watch but was not sure of the size I wanted . The sales personSahodra was very help in showing me the different models . I had to return to the storeThree times until I made my finale choice . Each time she was very helpful and assistedme in making my final choice . The entire atmosphere in the store was excellent.
I just walked out with the watch of my dreams. I worked with Evvy and she was a pleasure to deal with. She was always pleasant, helpful and most of all honest. I never felt rushed or as though there was someone more important that she needed to deal with. I will be back!
Farnoosh at London jewelers in the bridal section of their Manhasset location was amazing! She’s super friendly and easy to talk to. My fiancé and I went in with an idea of what I wanted for an engagement ring. She not only took all the time we needed but really listened to us (and our short timeframe). When I first saw MY ring I fell in love for a second time! (Just look at the picture that was captured) The quality of the jewelery is above what I expected. We had such a great experience working with Farnoosh and will go back for other future purchases. We absolutely recommend London Jewelers for any of your special occasions.
Contacted this store to purchase a rolex at the beginning on the year, went in and left my info and was told I would be contacted. months went by so i decided to follow up. however, i was constantly being brushed off when i tried to follow up with manager, henning witte. this month when i finally questioned about why he keeps on brushing me off by copy and pasting responses he stated that there was no point in emailing them at all. when i emailed london jewelers HQ about this unprofessional behavior, scott saunders stated that he was in support of such behavior and rudeness since their existing customers take precedent and were more important. i discourage any first time buyers and potential customer from coming here just based on this experience.
Angelo was amazing. From the time I spoke to him on the phone before making the trip to picking up the watch he was amazing. I would say if you are going there speak to him, makes you feel like family. I had a situation where I bought a brand new Breitling which the date would switch 15 minutes and I expressed my concern and he was professional and amazing, I feel like he was able to understand me and my needs. He should be the face of London Jewelers!Updated 2nd Review: As Google doesnt allow a second review, I am editing my review to add this. After my initial purchase from London Jewelers and Angelo. I was was interested in a second watch. The watch is one of the most coveted Rolex watches since its updated release late last year. I checked in with Angelo about 2 weeks after getting my first watch to see if they had it, as I really enjoyed the experience. He told me that it wasnt and that it might be available closer to December as the watch has so many inquiries and so coveted. When I say coveted I mean that on the gray market it goes for about 50% more than the MSRP. Angelo, took down my information, about two weeks after he called me asking if I was still interested. I was shocked to say the least. He never pressured me and like said before it is like talking to a family member, a family member you really like. He was detailed, caring and very understanding of my needs. Needless to say I was able to get it. The experience was so painless and smooth, I recommend this store to anyone. Forget any other place, this is a family location and you feel like it. Angelo is definitely a treasure. Thank you London Jewelers and I am glad I met you and Angelo, this is the only place I trust.
Frank at the bridal section is the best. My fiance and I were looking at wedding bands for myself. Not only was he extremely knowledgeable and professional, but he was very personable. Weddings in general can be overwhelming but Frank truly made the experience like a walk in the park. I am beyond satisfied and I have the most beautiful wedding ring 💍. Thank you for everything Frank!
Farnoush and Lori at Two by London are both an absolute pleasure to work with. Their great service, honesty, transparency, and professionalism made buying a ring as stress-free as it can possibly be. Everything about my experience with London Jewelers has been top notch and I will highly recommend them to everyone I know.
I have been shopping for watches at many other high end retailers before only to be literally laughed at for trying to buy certain watches. I had given up on shopping at an Authorized Dealer until dealing with Anthony at London Jewlers.Anthony went out of his way to make my family and I feel welcomed. He answered all of our questions and led us around the showcases to try on different models. They had a huge selection and he was able to educate us on every piece. After I made a decision, he made the ordering process a breeze and was so easy to communicate with.Anthony was by far the most professional and attentive person Ive come across at an AD. It was such a pleasure to deal with him and London Jewlers.
5-Star review goes out to Frank, Farnush & Adrianna at Two (engagement ring area)! I went to them to purchase an engagement ring for my girlfriend. Frank educated me on the process of buying a Diamond. Farnush assisted me on setting design along with Adrianne. Not once did they make me feel pressured. They were knowledgeable and respectful, making this process a lot less stressful for me. I gave them a tight deadline to have my custom ring made. They pulled it off for me! My fiancé LOVES her ring. Highly recommend!! Don’t go anywhere else. London is an established company. You know they’ll be there in the future if you have any issues with your purchase.
London Jewelers’s has been nothing short of exceptional service for multiple generations for my family and I. Anthony is our go to guy and he will take the best care of any one who steps into his store. I will continue to give my business to London Jewelers’s because of the service they have provided to my family and I for generations. Thank you Anthony for making me an EXTREMELY satisfied costumer.
I cannot begin to express how professional and kind -yes, kind AND caring Evvy and the rest of the team at London Jewelers are. They really came through for me on the purchase of a gift for my fiancé and made the experience exciting, fun, and seamless! Thank you, thank you, thank you!
Cannot imagine a better customer service experience. Richie was incredibly helpful and made my watch dreams come true! Buying watches can be a difficult/stressful process but Richie and London took all the stress away and made it a pleasure. Nothing is more exciting than seeing that London wrapped box show up in the mail. Thank you again Richie and London!
I had the honor of shopping for my now, fiancés, engagement ring at the Manhasset location. I had the pleasure of working with Guy, the diamond connoisseur, who took the time to give me an in depth education on diamonds and guided me in what to look for as a consumer. He really has a passion for his line of work, and it shows, as his enthusiasm and level of expertise appears unmatched in this business. He truly took the time to walk me through everything there is to know about the right stone for me and mine. It was a surprisingly custom, or personalized experience, as Guy was able to provide recommendations of different types of cuts that would look best and make my fiancé the happiest based on physical characteristics. Ample time was given in allowing me to select the perfect stone, which was then followed by an entirely customized setting development. The experience I had with Guy at London Jewelers was more thorough, inclusive and personalized than I could have ever imagined. I am beyond thrilled to have had the opportunity to have my engagement ring developed by the best in the business. Thanks to Guy, I have gained a partner in life, who was even more impressed with the ring than I was! If youre looking for the ultimate engagement ring purchasing experience, look no further than London Jewelers Americana Manhasset, ask for Guy!
Richie is the man! Helped me out with a few watches. You can expect excellent communication, immense knowledge, and a personable experience. I never thought for a moment he or other staff members were being dishonest, and felt valued from the second I was in contact with him. Would recommend this place to anyone!
We had an incredible experience shopping/working with London Jewelers and Two by London. We were fortunate enough to work with Andriana, who helped us to design our engagement ring and wedding bands. She has an impeccable eye for detail and design, and easily understood our personal style. Andriana, made us feel like family from the moment we began the engagement/bridal experience which included an engagement ring, wedding bands, and choosing jewelry for my wedding day through their bridal borrow program. She was professional, timely, and honest when navigating this process. We couldnt be happier with our experience and the high level of professionalism and personal attention that was paid to us. We highly recommend going to London Jewelers/ Two By London for your bridal experience.
I worked with Angelo to but a master JLC watch. He was quite helpful in placing and getting me the 2020 watch which is highly in demand. Overall I am happy with my experience at London Jewelers and Angelo’s highly professional treatment of clients and I am happy to strongly recommend Angelo and London Jewelers.
Angelo and Zack are both exceptional watch representatives. My experience was fantastic from start to finish and it was due to my experience with both of them. They were very knowledgeable, honest, and helpful throughout my entire experience. Will be a lifelong customer.Big thx to the entire, Team.
I want to preface this review by stating that I am an avid watch collector and very well educated on the current state of the Rolex market. I also want to add that I was dressed well and always speak to the sales staff with the utmost respect - I am not some rude, spoiled kid walking in off the street. I visited London Jewelers on a busy Saturday and was asked to sit and wait for a sales associate. After about 5 minutes, a sales associate walked over and asked what I was interested in and as soon as the word Rolex came out of my mouth, she started walking towards the Rolex counter, did not introduce herself, and started telling me about 2 watches that came in a delivery last night that would assuredly be gone soon (they were both Datejust 41s with smooth bezels). She did not ask me my name, what I was looking for, or attempt to make any conversation whatsoever. When I attempted to engage her in conversation about a Submariner (yes, I know they are very hard to come by and this was a shot in the dark), she cut me off and simply said No. In an attempt to engage her in conversation further, I continued to walk back and forth in front of the Rolex case and look at their selection. Eventually, she came out from the behind the counter, I asked about a Sub again and was shot down immediately, and then she escorted us to the door. As I was walking out, I heard the sales associate walk over to another associate or her boss to complain about customers making inquires about steel sports model Rolexes and jokingly saying that they should just put a sign up on the counter saying you cannot get them. I have been to many Rolex ADs over the past few years, and while I understand the salespeople are frustrated that they do not have enough stock of the popular models to even come close to meeting the demand, this was by far the worst I have ever been treated by a salesperson. I appreciate honesty and I know Manhasset is a very wealthy area, and they likely have clients with significant spend at their stores, but some professionalism would have been greatly appreciated. Though they likely dont need my business, I will never recommend this store to anyone.
Had an amazing experience with Andriana! My gf and I were shopping for engagement rings, not only was there a beautiful selection of rings and other jewelery, the staff was incredibly professional and welcoming as well. Andriana answered all of our questions and helped us select the perfect rings.5/5 stars without a doubt.
We had a great experience working with Dmitriy. He was patient with us while we went back and forth on what we wanted for our wedding bands. He went above & beyond to make my ideas come to life and me and my fiancé couldn’t be happier. Highly recommend this location & Dmitriy!
Great experience and fantastic service. We had the pleasure of being assisted by sales rep Evvy and manager Anothony. They treated us with the upmost respect and we were able to walk out with a beautiful purchase. We definitely will continue our business with them in the future.
I worked with Andriana Manukian to find a new wedding band. She was professional, knowledgeable and was able to find me exactly what I wanted quickly even though I was having difficulty being clear with my wants. It was an absolute pleasure to work with her and I will happily work with her again. In general, some of the most beautiful jewelry and the most expertly crafted have come from this store. Whenever I wear a piece from London Jewelers I get a compliments. Thanks for all your help!
Highly recommend in terms of friendliness and helpfulness of the staff, the diversity of different brands they carry and their willingness to help. Jamie and the rest of the team are extremely knowledgeable and made my buying experience with delivering on their promise. They made the whole buying experience and absolute pleasure and can’t wait to work with them again!
I recently purchased a replacement engagement ring at London Jewelers in Manhasset. I had lost the diamond from my original ring 20 years ago. I walked into the Two by London boutique and was promptly greeted by Andriana Manukian, the assistant manager in the boutique. With her expert advice and design help, I was able to find exactly what I was seeking, an oval diamond in a simple setting. There was an excellent selection of diamonds in all price ranges, and a large choice of settings, including custom made settings. I am thrilled with my purchase.I also used the services of Mark Reyman, their jewelry appraiser, to have some family jewelry appraised for insurance purposes. I am so glad I choose London. His work was professional and I felt comfortable leaving the pieces in his care.The customer service and quality of merchandise at London in exceptional. I would recommend Two by London to anyone looking for that special piece of jewelry.
Needed a minor adjustment on my timepiece and was lucky to be introduced to Alan Lai at London Jewelers / Americana Manhasset. Cant say enough about how important he made us feel and the impression he left in taking the time to handle our request on a very busy Saturday afternoon. His professionalism and attention to detail is greatly appreciated.Thanks Alan, will definitely return!
I was quoted one price for a repair and a higher price from a different associate when I returned. Frank and Adriana petitioned management to honor my first original price, which they did. Thank you Frank and Adriana for your excellent, professional customer service. I appreciate it and look forward to working with you again!
I will always hold a special place for London Jewelers and especially Mark Reyman, their Gemologist .I have never worked with a more professional and caring group. Mark Reyman took my situation and with his great kindness changed my life.I want to thank him and the rest of the staff for their support and help through a difficult time.
Actually, just browsing at London Jewelers in the Miracle Mile, I was so impressed with overall quality of the beautiful jewelry. However, because of the lasting impression of London Jewelers, but having met a wonderful person who works at the Wheatly Plaza store my fiancé purchased my engagement and wedding ring at that store. Great experience
I think service are great ! Very knowledgeable ,friendly stuff n I believe some of the bad comment are true but it is only individual . At lease I was there n two Asian stuff have offer to help . At the end of the window shopping day at London jewelers , I end up ordering a watch for my Monther . Fully agree that they have bad sales rep but not all are bad . Come on people , Sometimes it really matters how much of respect you have for yourself n others .
Didnt have any issues. Came in to look at a couple of Omegas that I would be interested in purchasing in the future as my graduation present and I didnt feel pressured to buy anything and the sales person gave me a ton of time and info despite me informing him that I would not be purchasing today. I wasnt dressed the greatest and I am only 22 but I was treated with respect. Couldnt ask for more.
Always my most favorite place to buy a gift. I have given countless thank-you presents, in the $300-$500 range. Sometimes ship the gift, picture frame, etc. and sometimes they wrap it for me but I always feel confident knowing its from London.A bad habit is to browse the watch collection, just to look.Be careful if youre the type to fall in love fast!
Brought a Rolex in for servicing ,$800 +;three repeat visits ,left watch for over a month each time they “fixed it “it still is running fast .They are an authorized repair shop for Rolex .Is the problem one of incompetence ??? or is Rolex just not a good product ????? Or is London jewelers Manhasset ,just the wrong place I guess !!!!!!!!
Absolutely despicable service at this location. I would give zero stars if possible. I was looking for an engagement ring for at least 15 minutes in the main section and no one offered to help me. Finally I found someone and asked her for assistance. She was not very friendly and instructed me to go to the other side of the store where there are more engagement rings. I walked over there and the same exact thing happened to me. Walked around looking in the cases for at least 15 minutes again. My husband met me in the store and I was about to leave but I was so frustrated I had to say something. Two female employees were standing together chatting. I asked them why I was there for so long and no one offered me any assistance. One young woman, I think her name was Samantha, said she thought I was being helped. My thoughts were, Really? Because your store is not that large and Ive clearly been alone the whole time. Biting my tongue, she showed me some pieces. When I described what I was looking for she stated how people of this area like this style better because it shows more of the diamond. Thats funny because I dont like that style and I live in this area! She was assuming I didnt live in Manhasset because my husband and I look young I suppose. She took my information down and said she would email me with a price. I still have not received an email and its been a week. Last thing that really bothered me was the fact that there were trays of wine, water, and cookies in both stores and never once were we offered anything. Low class place with terrible customer service.
A friend recommended I see Angelo, and I couldn’t be happier with the level of service and attention Angelo provided. Ended up making multiple purchases and he went above and beyond on each. Recommended some friends and they reported the same experience. Thank you very much!
I called to ask if they could assemble a watch from parts: case, movement, hands, etc. They said yes, they do such work, but declined to give any estimate, and told me to bring the parts in for an estimate. I did, they then said they wouldnt do it. Not couldnt--wouldnt. The reason given was some vague rubbish having to do with legal issues. The sales people were not helpful or friendly. Its just a snooty place with robotic staff catering to stuff shirts.
This is one of the worst high end luxury stores I have been to. They are a bunch of liars with the worst customer service I ever seen. Lying thieves for salespeople. I dropped off my cousins rolex for repair, which I was told would be completed within a week and half by the asian salesman there. A week later, the managers assistant calls me and tells me the watches are ready for pickup. I go there 2 days before Christmas, hoping to have the watches repaired and presenting it as a present to my cousin. Repairs were over $1300 btw. Im there and asking for it and all of a sudden, they tell me that its not ready and its going to take a month. I specifically stated I was told it would take a week and I got a phone call saying it was ready for pick-up. I then get teamed by the assistant manager and salesperson who took my watch and claimed that I was wrong or heard wrong. So why the F you call me to tell me its ready then??? I also told them the original guy said it would be ready within in a week and he claims he never said that, states it repeatedly and of course Im wrong. I leave pissed off. I come back a week later right after work hoping to make it before they close at 5:30, i come at 5:35 and of course they shut the doors on me and tell me systems are down and I cant pick it up. I ask politely, can you just turn on the computer and let me pick up my watches. Again I get turned away. I finally picked it up today and they charge me with the full price for the repairs. Just horrible customer service overall and bad experience. Bunch of lying thieving scumbags.
This place doesn’t even deserve one star. I came with my wife interested in buying the Rolex Gmt BLNR the saleperson automatically rubbed me the wrong way by saying there’s no batman or Superman here, but was quick to refer me to a Rolex that is paved with diamonds. If that is not stereotyping, tell me what is. I would not recommend this place to my worst enemy.
Horrible customer experience.I was told I could come to store to wait for repair , when I arrived they said no. After writing up a repair order for 20 min the clerk said oh we can’t do this repair it’s too new! I was dealing with inexperienced, insensitive people. I live and work in immediate area I will tell all of my friends and colleagues this place is a disaster.
Total reviews rating 4.6
199 Reviews for London Jewelers 2023:
Review №1
2022-06-14I worked with Andriana and Kate for my engagement ring and something borrowed for my two wedding receptions. Andriana was really nice and understanding on what I wanted as an engagement ring. She showed me two settings and four round cut diamonds. I went back and forth a few times until I made my final choice. I definitely appreciated her knowledge and patience with me during the process.If you purchase your engagement ring from London Jewelers, you get 20% off your wedding bands and you can borrow a piece of jewelry for your wedding day.Due to COVID, I had a small intimate ceremony with family on 2/7/22 and a Chinese wedding reception with family and friends on 5/20/22. Kate and I picked out earrings and I made my decision pretty easily after trying them on. Typically, you are allowed something borrowed for your wedding day but I asked if I could borrow earrings a second time for my Chinese wedding reception. Kate asked her manager and I was able to get my something borrowed from London Jewelers again. I’ve always had a positive experience and have always been able to find pieces that fit my style while staying in budget. The staff takes their time and are never in a hurry to finish with you in order to move on with the next customer. I recommend London Jewelers to anyone who is looking to buy jewelry for a special occasion.
Review №2
2022-01-24I generally dont write any reviews but based on the amazing experience that I had while purchasing my first watch from London Jewelers, I do have to mention Evvy Linden who has helped me through the process with ease. She was super helpful, sincere and very knowledgeable. My cousin and I both knew what we wanted and ended up with the stunning Omega Seamasters. The entire experience was seamless and satisfying. I would definitely recommend you to ask for Evvy when you visit this location! There are tons of amazing selections and you will be amazed. Thank you once again and I look forward to doing business here soon!
Review №3
2022-02-19I just recently purchased a new Rolex Air King REF# 116900 and a Michelle watch from Evvy Linden at London Jewelers in Manhasset. The entire purchase experience for both watches was pleasant as Evvy took the time to show my wife and I various watches from different brands that we were interested in on our first visit. On the first visit I was able to purchase a Michelle watch for my wife and at that time I expressed a serious interest in the Air King. I left my name and phone number with Evvy and within 2 weeks I got the call from her stating that she was able to locate the AK watch and that it was available to me for purchase. Without hesitation I immediately accepted her offer to sell me the watch and went in as soon as I could to pay for it. I was informed well in advance that the watch would come in from another store in a few days which was fine with me. After all I’ve been waiting for about 1.5 years to get a hold of this Rolex AK watch, so I figured a few extra days wouldn’t bother me (this was my second visit to the store). A few days later, on my day off I was able to come in and pick up AK watch, and the pick up experience was a dream come true! This will be a time piece that I will pass onto my child and hope it gets passed down the family tree for generations!
Review №4
2022-03-20I grew up and work in this area. I enjoyed watch collecting as a hobby. This year, I wanted to purchase new watch to celebrate a milestone with wife. I was referred here by a colleague and had the best experience with Cary. He is extremely knowledgeable and friendly. He treated me extremely well, spent the time and went above and beyond for my needs. I would highly recommend him and the team at London Jeweler. Looking forward to a long relationship in the future!
Review №5
2022-02-24Can’t say enough about the total experience I always have here. Evvy Linden sold my Brother a watch a few months ago and he referred my Dad. My Dad then had an amazing experience with Evvy and also bought a watch. I met Evvy when I went with my Dad to pick up his new watch. I was introduced to both Evvy and Anthony and expressed how much I would love a nice piece for myself at some point. They took down my info and were very helpful with the process. Evvy called me last week with amazing news and I just picked up my new Rolex Bluesy. Couldn’t be happier🥂 Thank you to the whole team at London Jewelers Manhasset. I will definitely refer and be a return customer.
Review №6
2022-02-24Where to start, London Jewelers has the best selection of jewelry from Cartier to Rolex. Their staff is well versed and are very helpful. However, the main reason I shop there is for Evvy Linden. Evvy, has been my sales rep for a couple of years now. She is super helpful, not pushy (which I love), and always gives you the proper time to make you feel at home. Evvy is the sole reason I keep coming back!!!
Review №7
2021-12-22Fantastic experience dealing with Richie. I heard of him from a fellow collector in the watch group I am in. The collector spoke very highly of London Jewelers and this transaction still exceeded my expectation. I am out of state, and never met Richie in person. Although that is the case; Through our casual conversations over text and on the phone, I feel like I know him very well. He took care of me from start to finish. I will be back. Thanks LJ family.
Review №8
2021-12-13I had the most amazing experience purchasing my first Rolex at London Jewelers Manhasset. From the moment I walked in Anthony was a true gentleman and an absolute pleasure to work with. He was super attentive throughout the process and ultimately after staying in touch he surprised me with the Rolex Submariner date which is an absolutely stunning timepiece! When I came in to purchase the watch Anthony introduced me to Evvy whos an absolute delight. She was super helpful, patient, and informative when I made the purchase. Anthony and Evvy are true professionals but more importantly theyre great people. I am so glad to be working with them. This was a truly memorable experience! I highly recommend working with them!
Review №9
2022-02-14My experience at the London Jewelers Manhasset was simply amazing.They have a great selection of watches and everyone in the store is friendly and welcoming.I really enjoyed working with Evvy Linden who has helped me with my very first Rolex. Evvy is very knowledgable, kind and most importantly she truly cares about her clients and their interests. She wants to build genuine relationship and takes delight in making her clients happy.Evvy has elevated my watch buying experience to another level. I couldn’t be happier with my purchase at the London Jewelers and with Evvy. They have earned my business and trust. I’ll be definitely coming back for Cartier and IWC.I’d highly recommend London Jewelers to anyone looking for a jewelry/watch store with top-notch customer service!
Review №10
2021-10-30Another great experience and purchase at London Jewelers. All made possible by Evvy Linden. I got my James Cameron Deep Sea a beautiful piece thanks to her. She is knowledgeable patient and a pleasure to deal with. For a memorable great Experience I totally recommend her as your go to person. Thank you Evvy for making this purchase a great one.