Lowes Home Improvement image 1Lowes Home Improvement image 2Lowes Home Improvement image 3Lowes Home Improvement image 4Lowes Home Improvement image 5Lowes Home Improvement image 6Lowes Home Improvement image 7Lowes Home Improvement image 8Lowes Home Improvement image 9Lowes Home Improvement image 10


Phone: +1 315-253-3410
Site: https://www.lowes.com/store/NY-A...
Opening hours
  • Monday:6AM–8PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:8AM–8PM
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Total reviews rating 4.1

199 Reviews for Lowes Home Improvement 2023:

Review №1


Plenty to like. Gardening section has many plants and accoutrements to help with them as well as helpful staff. Hardware, cleaning supplies, lumber, plumbing, electrical, tools, appliances. Often seems to rely on self-checkout to the point that cashiers dont seem fully competent. Lately seems like more folks are around to help you out who are knowledgeable and willing to assist.

Review №2


Bought a vanity last night, got it home and its damaged...by the looks of it they picked it up with a forklift and stabbed it...called them today and they wont take any money off of it cause it was a on sale item (sold as is...) said I could bring it back and exchange it but I live an hour away and its not worth the gas to drive all the way back there...asked them if they could transfer one to a store closer to me and they said I have to order it online and exchange it at the store when it gets there...I wouldve been happy with a gift card for the damage to the item I bought...says right on the box DO NOT USE FORKLIFT!!!! 😡😡😡😡😡

Review №3


1st time we went we were buying a Dryer and nobody would come to help us. 2nd time we went waited at checkout for 20 mins so we left. 3rd time was tonight had over $300. Dollars worth of supplies and once again waited at checkout, so we went to customer service and ask if anyone was working the registers and there were 3 people there and gave us an attitude. From now on we will go to Home Depot at least they respect the thier customers. Lowes sucks.

Review №4


Ordered a shelf which arrived incomplete. They picked it up 2 days later and nine days after I still have not received a refund. Customer service is a joke; they transfer you several times and then hang up on you. Not doing business here anymore.

Review №5


Absolutely a horrible store to shop. Disgruntled employees are miserable to deal with and I resent being taught how to operate the register so I can check myself out. I will pay more and shop a smaller retailer to avoid the misery of being in this toxic environment ever again. Lowes you lost my business for good.

Review №6


Got keys made using my debit card. Buy 2 get 1 free. I was happy with my keys.

Review №7


Found what I needed and more. was asked if I needed help by a staff member wish I could remember his name. he was so nice. check was quick and this staff person was very nice as well. I truly believe a staff member can break or make a sale by their actions.

Review №8


Call me crazy maybe Im the only one but its like a needle in a hay stack when trying to find a specific thing. They have some things all over not in a good place. But most is decent organized. As with everywhere prices are going up. If you are in the market for a wood or pellet stove they moved all parts/ pieces outside towards garden center it is all covered and heated but heads up didnt know myself looked all over the place before finally found someone to help with location.

Review №9


Well overall it has what you need, you may get lucky and get a rep thats seasoned enough to help you.

Review №10


If anyone finds a store less helpful than this one please let me know because I dont believe its possible. Employees are rare to come by and managers are even less scarce. Horrible customer service. Save yourself a lot of aggravation and drive to the other part of town to the Home Depot.

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