Kerbside pickup
Yes
Lowes Home Improvement in Latham
Categories
Location on the map
Latham, Albany County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 518-786-3350
Site: https://www.lowes.com/store/NY-L...
Site: https://www.lowes.com/store/NY-L...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
Other Home improvement store Nearby:
Lowes Home Improvement in other cities:
Comments (199)
Wow, the store inventory of the item I was looking for and its in store location actually matched their on line website. Not the case with their competitor. Well done Lowes.
I was looking for a product that I could not find (looked for an hour and a half and even asked customer service to send someone to the isle I was in for help. 45 mins later still nobody showed) and nobody would bother to help me. Eventually Ben the manager showed up after I asked for a manager and straightened things out and this Lowe’s location should be so lucky to have such a A++ manager that cares about customers needs and service. BTW the two ladies in returns/service desk have a horrible attitude towards customers. 4/19/2022
Way better than any home depot, isles are navigable, not overfilled with extra displays on floor. Specifically went to get a thatching attachment for my mower, found exactly what I was looking for in no time.
Best big box store lumber period. If your a hand picker like myself you will not be disappointed. This is and always will be my go to Big box lumber store period. I always try to shop small business. American made products.
I think they are over priced compared to the competition. But they have some things others don’t.
Very well kept store, everything you need for home improvement and decor. Employees are friendly and helpful. A+ experience every time I visit!
I hate Lowes never has anyone working the floor. Everytime I go cant find help. With that said I do like thr selection
I ordered a Samsung gas stove. They delivered it in three days. THAT part was great! We were told when they got there that the old stove needed to be disconnected from the gas prior to taking the old one away. (Information that would have been helpful prior to their arrival). They said that theyd come back to pick up the old stove once I disconnected it. I disconnected it, moved in the old stove from outside and connected the new one myself. I called the next day to schedule them to come pick up the old stove. First guy said Cant do it today, well come tomorrow. When tomorrow came and it wasnt picked up, I tried calling back. I called eight times. Four times the phone was promptly picked up and hung up on. Two times I got Lowes Latham, please hold and nobody bothered to pick up again (after a twenty minute wait each time). The two remaining times, I got routed to and from receiving, Appliances, Customer Service, Deliveries and the store manager, only to have been on hold for thirty minutes each time. So the stove sits in front of my house after I paid $30 for haul away, and theres no intention for anyone to pick it up. I got charged for a service that I didnt receive.
Total reviews rating 4
199 Reviews for Lowes Home Improvement 2023:
Review №1
2022-06-24Another testament to a criminal neighborhood and clientele. Everything locked up with security tags. Locks on peg board hooks. Not enough employees to access products that are locked. Must be a high crime area. BTW more credibility to my point. They have cameras on the building and 2 trailer mounted camera stations in the parking lot that have been there well over a year. Go elswhere.
Review №2
2022-02-27Do not buy blinds here! We spent over $2000 on blinds and have been waiting to get them installed. Go in person and you get the run around of theyll get back to you, call them and you get the same thing, they also dont return the call of the installer. All we need is the correct brackets and have been trying to get help for 2 months. Got an email the other day saying congratulations on your new installation on blinds and I have a 1 year warranty on them. I want to collect on that warranty because it was such a bad installation it was like they were never installed!
Review №3
2022-04-26If you go here stay clear of the supervisor Bill. He talks to his employees and customers with disrespect as if he is superior to everyone especially woman.I’m not sure how anyone thought this type of human is qualified to be in a customer service management role but you would think upper management would address it but they care about as much as Bill does. Which says a lot about the structure within this company.
Review №4
2022-03-18AVOID! Installed a dishwasher that does not work beginning of January. Trying to get a replacement through them and their third party installer has been nothing short of a nightmare. Excuses from them every time we go into the store or call. Go to Home Depot instead.
Review №5
2022-05-15Friendly helpful staff. They will definitely have what you need for your home improvements. If its not on their shelves they can most likely get it for you pretty quickly through their catalogs.
Review №6
2022-05-13Great store for home improvements. Great staff give you advice every step of the way. Get the Lowes card and save 5%.
Review №7
2022-01-12Be wary of online stock availability. I was looking for a filter at my nearby Lowes store but had none available. Looking at other stores, it reported that Latham had 12 in stock for pickup today. After writing down the location of the item in the store, I drove to the store and found there was none in stock. I went to the Returns area since I didnt see a Customer Service area at this store, to ask about the discrepancy. While waiting, I looked up the item on my phone and it showed that 12 will be available TOMORROW for pickup. I left. Back home I verified on my computer that it reported 12 in stock TODAY. I refreshed the page and now it showed that 12 will be available tomorrow. I gave the store 2 stars because I could not find an associate to help and their inventory is not correct. Added note, this store was 7 miles further out than the store I usually patronize.
Review №8
2022-01-25What dont they have? Its a wondrous place for everybody..builders, craftspeople, kids find treasures and dads and moms work with them on school projects. Love their gardening merchandise and plantings.
Review №9
2022-02-12Found two of the three things I was looking for! Staff in each department was really helpful. At checkout the employee was fantastic. Gave us tremendous advice. Thank you!
Review №10
2022-01-03Dishwasher shopping. They held a Consumer Reports top choice in stock. Knowledgeable person at the appliance center in Latham, NY.Several big ticket items purchased at Lowes. Never a bad experience.