Dine-in
Yes
Lucarellis Banquet Center in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
Delivery
No
Takeaway
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Phone: +1 716-824-8711
Site: https://lucarellis.com/
Site: https://lucarellis.com/
Opening hours
- Monday:Closed
- Tuesday:9AM–4PM
- Wednesday:9AM–4PM
- Thursday:9AM–4PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (192)
I have coordinated plenty of weddings and I have never met such a rude crew. Where do I even begin ? As a spectator I was appalled at the crew who walked in front of the bride, carrying trays of food while the video and pictures are being taken during the walk in. The waitresses and Manager are unprofessional, untrained and their appearance is unpresentable. They hoover over you to take your plate before you even have a chance to finish your meal. The manager seems to hate working there and takes her frustration on the guests. I really think she needs to attend hospitality school or quiet before they go out of business. I cant decide which is more distasteful the food or the service. I will never attend another event at Lucarellis. Zero out of ten stars..... would not recommend!
Good food but need to work on customer service. I was at an event about a week ago and one of the workers/managers were extremely rude and bothered by everything- whether it be asking for a refill or a question it made me uncomfortable, I tried giving her the benefit of the doubt- because I know it can get hectic but she was very harsh with her replies and actions. Also when taking a break for prayer the same individual- I can not remember her name but she looked like she was in her early- mid twenties with blue eyes and blonde hair. She made a point to talk about us and to be yelling in our faces get out the way and moveas well as cut our prayer by walking right in front of us (which we can not because while praying we are unable to break our trance or move our place or speak) and she just kept shouting it was extremely, unpleasant and very dissrespectful. I was extremely disappointed in such behavior. I wonder if we were not people of color- if would we have been treated differently- for this is not the only time such disrespect or ignorance has occurred to our Arab American community by Lucarellis Please do better.
I have attended multiple weddings at this banquet. With each visit the service was worse. Specifically Janice, the manager. I feel so sorry for all the brides that had to encounter her. My sister in law was mortified on her wedding day. What bride should go through that on her own wedding day? Don’t even bother booking, run away...
So friendly and accommodating at first but once you pay the full amount this flips in an instant all of a sudden you become a burden even tho your paying for the service ....The worst service I’ve ever received ,waitresses are very rude and bothered by any simple request as simple as asking for a fork. glasses had lipstick stains on them , n plates were dirty n when I told the waitress she shrugged her shoulders.... would have have them zero stars but unfortunately that’s not an option.
Friend had her wedding here spring 20. Ummm I would say the building needs work. Weird musty smell. Food was regular banquet food. Nothing special. People answering the phone were rude at times. Rushed out… And they were very rude to 2 of her vendors which made it stressful !! More like an event factory. Don’t recommend
I had my wedding party here and they were absolutely disrespectful to my family and to guests. Janis (banquet manager) charged at my family and yelled at them when they accidentally went into a room they believed to be the exit. Janis and her staff were very rude to weddings guests and overall I would say they made a conscious effort to make my wedding guest uncomfortable and absolutely unwelcomed. I would suggest that nobody book their wedding here.
I was a guest at a wedding and I could clearly see that the wedding didn’t go as planned since the manager didn’t turn off the light at the right time. The bride was supposed to have a dance with the bridegroom and the spotlight was supposed to be on them. The brides family tried to get a reasoning behind this but all the manager said was “no, we can’t”. Imagine this happening at ur wedding
Absolutely disgusting service. The employees are rude and are hard to deal with. Dirty dishes were used to serve us. Janice allows her staff to treat people with disrespect. I had an envelope on the table with money in it and the waitress “accidentally” took it away with the coffee. Thieves. Crooks. Zero stars
Went to event catered by Lucarellis recently at Rosebud out in Arcade. Staff did a great job and bartenders Brian and Anthony were fabolus. Food was hot & delicious. Enjoyed chatting with chef Mike too.
Mike made our dream wedding come true despite the changes that had to be made, our day was perfect. All the guests raved about how amazing the food was and the staff was all super friendly and helpful! The bar staff was amazing as well remembering guest drink orders and working fast to make sure all guests were satisfied!! I highly recommend Lucarelli’s for any event!! Thank you again Mike!!!
My Husband and I were the first ever to hold our reception in the old “Orchard Room” Mike was also our landlord: I can’t even put into words how amazing he helped make our special day, June 20th 2003! We’ve had many more occasions there after as well. Amazing food, service- 100% rating!
I can’t express enough how amazing this place is. My family has had weddings, showers, holiday parties and unfortunately funeral brunch. The service is excellent and the food was top notch! One time i was there for a shower and was bummed that there was no ham,( the ham at this place it AMAZING) word got to Mike and he personally brought me some out on a plate. All the food if so amazing!!! I have also experienced the catering service for a graduation party! TOP NOTCH!!! They do everything for you! I already have them in my head for my sons graduation party 4 years from now! You wont disappointed!!!
We booked for our mothers funeral breakfast. The food was delicious but I have to say we were rushed out. When we booked we were never told of time constraints. After 2 hours they started cleaning up and taking away beverages. Never did a last call and when we inquired we were told a funeral brunch is only 2 and a half hours. Very disappointing expecially when we had family in from out of town. Had we known this we would have asked to pay for extra hours as it wasnt offered.
Worst experience. If i can, i would give negative stars. Disgusting food, dirty cups, dirty floors and rude staff. Pretty embarrassing how the owner runs that place. Who doesn’t let the bride in the bridal suite ? I would rather walk to Canada in the heat wearing a winter coat than attend another event here.
I’ve host numerous events at Lucarelli’s they also catered my wedding! It’s a great venue and amazing catering service. We still get so many compliments on our food and bar service form our wedding and whenever we host events at Lucarelli’s the venue and staff is always great to work with! Recently hosted my sons first birthday party. Very spacious room for our large family! & the best part, it’s not at my house and I don’t have to worry about clean up after!!
We attended a small wedding (COVID19) and it was a very nice location. Beautiful inside. The employees were all nice and friendly, service was good. Food was not bad either.
I gave the 3 star rating because maybe no fault of your own, but I have attended a sports banquet there for 3 yrs now and have eaten the same food all 3 yrs. No variety, not sure if the ones organizing the event select food options or the banquet hall. Just wishing for a different menu options. But I do like the family style service, dont have to wait in a buffet line. The venue is great, no complaints with staff.
Very slippery parking lot. No salt was put down plus service was horrible.
I got married here at the end of October and it was the smoothest experience I could have ever imagined for a wedding!My husband and I, along with the rest of our family and friends, were thrilled with the way our wedding went. The food was fantastic (people are still talking about it- especially the filet and twice baked potato) as was the overall atmosphere.The whole crew leading up to the big day was organized, responsive, and extremely helpful. We could tell they lived and breathed event planning - they were so good at it!Anyway, I’ll leave you with this, if you’re looking for a beautiful venue with incredible staff/planners, look no further.
They did a great job on a very sad day for my family. Chef Mike made sure all the food was hot! The food could not have been better. All of our guests told us it was vey good. Our server Steven also did a very nice job. He made sure everything went smooth. It was nice that we did not have to worry about a thing. I would recommend recommend for any occasion.
I had my daughters bridal shower here, we had a brunch the food was very very good, and the staff was amazing not one problem all day and we had many many compliments from our guests. I would definitely recommend any event you have and I am now looking into booking my daughter-in-laws baby shower!
The place is beautiful, I remember going to this 60 years ago for my aunts wedding. The food was very very good. The choices at the bar were good, and particularly the bar staff was wonderful. Wish I could remember the ladies name, she was great. It was my great nieces first birthday party, very nice venue.
Where to begin, we had our day in the Gatsby room on 6/9/18 It was set up perfect , from the opening table with memorials and card box to the coffee, sweets, cake tables. The staff was on point from the salad, pasta then main course. Everyone loved everything. I received many compliments on the room to the food from every guest. I recommend this place ten folds. Katie the coordinator knows her stuff and her Father Mike makes amazing food. Thank youKristin and Jerry
Absolutely worst service I have ever seen i couldn’t believe how the waitress were so rude slamming the food on the table and to top it all when the waitress push my son stroller so hard to move my son stroller out her way while he was sleeping was absolutely uncalled for to move my stroller without asking me. If you are looking to book this place just know it will be the worst service.
Hosted my friends Bridal Shower here this weekend, WHAT A DAY! She was 25 minutes late to the event (it is what it is) The rest of the guests were there and mingling as with any type of shower. We were scheduled for brunch at noon anyways - as we are walking in the staff is talking about our bride to be making snide remarks about how she wasnt even there yet. My friend kindly pointed out she was standing right there. Then after everyone sat down to eat they took the remaining plates from the buffet. Not even giving our guests who had stepped out to use the bathroom a chance to eat. They took the food too early as well - again, people came and didnt even get to eat (so glad we paid for that headcount for the guests to not even eat, we had a two year old picking off scraps of family members because of it). I asked to speak with a manger only to find out SHE WAS THE ONE TALKING POORLY OF OUR BRIDE IN FRONT OF HER!!! She refused to even discuss the issues and said thats not what happened. REGARDLESS if you meant it to be rude or not you shouldnt be speaking of customers that way whether it be in front of them or their guests. Then while we were opening gifts they were in the room cleaning up (WE HAD AN HOUR LEFT) by the time we were done the room was completely broken down and our punches which we paid extra for were dumped. The cake was tossed out without asking if we wanted to keep it as well. Overall, terrible customer service. I was appalled. We will see if we get a return call about our complaints, I doubt i though. Oh and my last pet peeve, how do you not have an elevator? We had to make multiple trips up and downstairs (again, bridal shower - no men, women in heels, one of us 6 months pregnant, up and down 2 flights of stairs with gifts)
A very nice banquet facility. The food was adequate for a buffet style dinner. The staff was very friendly and seemed well put together. Attended a retirement party here and they seemed to take care of clean up and partial set up. They had a huge banquet room downstairs that looked really impressive.
We went with Lucarellis as the caterer for our wedding at the Botanical Gardens, and couldnt be happier! They were friendly, easy to work with, and were able to put on a fantastic experience within our budget. Mike, the owner, was able to make some family recipes and suggest delicious food pairings for them, and he and Amanda were able to suggest ways for us to take advantage of the space within the Gardens to best arrange things. The servers and chefs were all friendly and helpful, the food from their mobile kitchen was fresh and amazing (people are still talking about), and we were thrilled with the whole experience. You cant go wrong with Lucarellis - they will focus on giving you the experience youve been dreaming of! We strongly recommend them to anyone looking for an amazing caterer or wedding!
We chose Lucarelli’s as our caterer for our wedding on Nov 2nd at HayLoft in the Grove. While the food turned out amazing at the wedding (which we expected), the service and communication leading up to the wedding day and day off was a little subpar. We had a little trouble throughout the planning process with getting ahold of Amanda (our wedding coordinator) whether it was email or phone. I feel that this issue could be resolved by the company not utilizing one main email for all employees and having personal emails for all employees so our emails didn’t get lost or read and then discarded. We had some issues with linens for our venue as well, although the venue and caterer communicated many times via email and phone, we were still shorted a few table cloths which resulted in a conflict just a few days before our wedding. We ended up having our venue rent the linens through their supplier which was both cheaper and quicker. The day of the wedding we had a few issues as well. First off, the biggest issue was that the bar ran out of whiskey and vodka right at the end of cocktail hour. The head lead claimed this was because they caterer didn’t know that we were having signature drinks which resulted in more than usual alcohol usage but to me, you shouldn’t be running out of whiskey and vodka of all things, especially when you are having a wedding off-site, this should have been better coordinated by the caterer and supplier at the time of order. The bar also ran out of bottled water about 90 minutes before the reception concluded which resulted in guests having to drink out of a tap outside (mind you it was 30 degrees out and snowing) or they were told to drink the melted ice water from the coolers… a huge no no in my opinion. We also had to pay for 2 bartenders to work our wedding as per our coordinator, yet we only had one during the entire day (working on getting a refund on that now). Other than these issues, we did enjoy the food as did our guests. Shawn behind the bar did a great job of serving guests and clearing up the alcohol issue while the bar was closed for dinner and head lead Chantel did a great job as well making sure the food was properly prepared and all guests needs were met. Lucarelli’s is a great caterer with a long history of weddings but the communication needs some improvement if they want to be the caterer of choice.
It is was sadness that I write this review. Just attended a school function. What was agree on contact did not happen contact for family style and received a buffet . It was freezing cold inside and they refused to turn up the heat. It also smelled musty once you entered past the smoking area. Before the banquet started staff very very concerned about payment. Also, families squeezed into limited number of tables when additional table all ready set up. Paper napkins are used. Pop was flat and limited. The day before the banquet we were informed to bring our own plates, napkins and silverware for the cake as this was not provided. This was very embarrassing for our school.
Nice place for a special occasion. Food was very good. Served hot and plentiful.Parking was easy and plentiful.Everything was clean and well cared for.Only problem was the bathrooms. There were a lot of older folks who needed a bathroom on the main floor. The one I noticed was a bathroom for either sex. Line, of course, was painfully slow
I had my bridal shower recently at Lucarellis. Our server was amazing so sweet and really did a fantastic job! However when we got there we were told that the room would be set up for 50 people which it is was but with a bunch of blank empty tables behind the set up ones ,it looked awful. When we asked them to be moved we got very nasty looks and heard inappropriate words being said while moving them ! My neice got yelled at for running around trying to entertain herself while we set up! They were not very accommodating at all! The food was great and once again the server was fantastic and the man that was putting salt down when we walked in was so kind and just a really friendly guy! Like in a pervious comment they also began tearing down the tables before guests left! It was extremely rude! To our guests everything was great but to us it wasnt.
Went to a Peoples Inc. banquet and the food served was delicious. There were 8 at our table and everyone cleaned their plate right down to the dessert. Service was great and we never had to search for our waitress for coffee. Will recommend this place to my family and friends.
We had our wedding last month at Lucarellis. The staff were amazing and so was the facility. The Gatsby room is beautiful alone, but the table settings paired with our décor put it over the top. The staff was friendly and helpful and the food was amazing. I would recommend them for any event.
I’d love to speak on my experience with this company. I have left 3 voicemails, 1 email, and made over 20 phone calls. Today Debbie answered the phone and was very rude, I had to practically beg her for a price on the hall because yes I have seen their website, but I’d like final numbers to host an event here. I stated I would be calling her back with a time to see the hall, but 17 phone calls later and no one picked up. Is this how you run a business? I expect 1 of my many voicemails to be returned immediately. I am dumbfounded by the good reviews if this is how you treat prospective future clients. Completely appalled by this experience and establishment.
Had a surprise birthday party for my wifes 60th birthday. My 4 children put the party on. 60 people, food was excellent! Atmosphere was great. We used the front Abbott room. Highly recommend...AAA+++ thanks Mark
Beautiful place!! Food was Awesome!! Staff is extremely professional!! Great establishment for a wedding!!
I am only giving 1 Star for the fact that the food was good.My mother and I booked this venue for my shower. I knew I wasn’t going to have more than 35 guests so their small banquet room was perfect and their brunch menu seemed like a good fit. At first, I will say it was off-putting that we needed to bring paper plates if we were bringing a cake however I looked passed it. My mother was in touch a week prior to confirm the count, etc. I did however personally call the day before because I wanted to make sure the tables were set for a specific seating arrangement. Upon calling, i was told that this would be marked down, no problem. I was also reminded about bringing my own plates AND forks for my cake or else they would charge $1 per person for use of a fork?!?? I would’ve felt better had they charged for a “cake cutting fee” but specifically that it is for use of their silverware that my guests would be using for brunch seems ridiculous. Fast forward to the day of the shower. We were told we could set up an hour before the shower (shower at 11am). My sister in law arrived earlier than us at 9:45 and was shown in my an older gentleman that led her to the room. As she was setting up, a woman came in screaming at her (not put together at all, with her shirt inside out looking as if she just rolled out of bed), saying she needs to leave and pretty much come back in 15 minutes. She sat outside in her car until we came. Upon entering the room, I immediately noticed there were way too many tables set and for more than my count was even confirmed. Also, the “extra” tables for gifts, prizes, etc were arranged differently than when I toured. The disheveled woman appeared and I told her what I needed changed. She immediately snapped back and said I needed to have let them know in advance. Which I simply replied back, “I did”. They start arranging tables and I point out one that I’d prefer set and now is the time they tell us “we can’t have anyone sit here because there is a roof leak above”. So now we clearly understand why a waiter tray with bucket has been awkwardly placed in the middle of the room and the tables have all been pushed back away from it. I clearly become upset and this is when the disheveled woman goes missing ... FOR THE REST OF THE DAY! Yes. We only saw one server and the “meat carver” the whole shower. All during the time multiple leaks started to show on the ceiling which was made obvious by the roofing company being called in to REPLACE TILE 5 MINUTES BEFORE THE SHOWER STARTED. The room was freezing, the heat kept shutting off. Coffee was self serve which the amount of gratuity and fees you pay you’d think the least they could do would be to walk around with a pot of coffee or clear plates? A waiter tray was initially put down and my guests were walking their dirty plates up to the tray. Not to mention watching them whisper about the condition of the ceiling. I will be completely honest in saying I was MORTIFIED. I understand things happen but it was HOW it was handled and continues to be handled. We called the next day to address our concerns with management and after having to follow up multiple times, we’ve been sent a check for $45 to compensate for the mimosas? It’s not even about the money at this point, it’s the pure fact that they refuse to take ownership of anything. They claim to have watched videos of the event which shows the contractor fixing the tile and out of the room in 5 minutes. Right, but watch the rest of the footage.... multiple guests flagging down the waiter to point out ADDITIONAL leaks throughout the room. I truly am embarrassed and hope this does not happen to anyone else as it ruined my day.
First time going to Lucarellis and what a great time! Food was family style and delicious. More than enough for everyone. People Inc. Outdid itself with organizing and music and raffles and favors. Cant wait until the next one! Food was delicious!
We hosted a baby shower and was amazed with the brunch buffet. It literally was the best brunch weve had! The staff was also very friendly and helped make it a great day.
Reception, servers were efficient, but too eager to clear the tables, though I understand. Food was ok. Nice venue.
My husband and I had our wedding reception at Lucarellis on July 6th. Everything was amazing!!! Katie, Mike and staff treat you like you are family the minute you walk through the door the first time you meet them! There was no where else that compared to Lucarellis for us. When we chose our location we were between Lucarellis and another location and I said to my husband I think we will regret it if we go anywhere else and I can honestly say theres no doubt in my mind about that statement. No place could have made our day as special as Lucarellis did!
This is the worst place to book for wedding. The servers were very rude and disrespectful to the guests… plates and cups were dirty and the bathroom smelled disgusting!!
Lucarellis provided a comfortable and relaxing and kind place to have my mothers memorial service. The staff was attentive and understood the circumstances of the event. The office staff was gracious and kind. We received many compliments about the food. The wait staff during the event was wonderful and attentive paying attention to many details.
Can not say enough about the food, staff, and experience at lucarellis today! We had my sisters baby shower there this morning and I went in feeling stressed and anxious about having everything perfect. There were FOUR baby showers going on at the banquet center at the same time and I would have thought we were the only party there. Not only did they help me set everything up but every request I made was met. Not only did I feel very welcomed and taken care of but they also made sure our guests were satisfied. Will definitely be using lucarellis for all of our future parties. Thank you so much!
I hope the reason people have functions here, is because its cheap, otherwise I cant imagine why anyone would choose this place. Dated decor, institutional-style food, a noticeably musty smell, and a palpable depressing vibe. The only silver lining was the wait staff.
I was impressed with how very kind and considerate a woman named Linda was at Lucarellis. She exceeded our familys need for a funeral breakfast after my Moms memorial mass. Before she quoted any prices, she expressed her condolences--which we had not encountered with other places and that decided it for us. Im so glad we chose Lucarellis because the room was beautiful and even though we couldnt give her an exact count, they were able to accommodate us. The food was delicious and hot and elegantly presented. We were able to talk with family and friends and were not bothered by details or problems.
Had my daughters sweet 16, was very satisfied with the service,& hard working staff . Great food , awesome candy bar & Ice cream bar. Had everything decorated very nicely. Will definitely be going back & i recommend this place to everyone. Loved it
Worst experience ever owner was very rude and disrespectful kept yelling at guest no ac very hot …also bathrooms were disgusting and not clean dirty pee stains all over the toilets and smelled ….very unsanitary!!!!! Utensils and cups were also dirty
Attended a baby shower for my niece. Really good food and decor is neutral enough to accept any color decoration. It was really busy that day with 5 or 6 other baby showers going on at the same time.
Just wanted to thank the entire staff at Lucarellis for doing an amazing job at our reception at the Marienthal Country Inn on Saturday. You guys were so flexible and professional. The food was amazing and we received tons of compliments from our guests. Thank you again for making our wedding day spectacular!
Little pricey but for how gorgeous the banquet hall is its worth it
Excellent food and service. Mike Lucarelli and his team do an outstanding job. His family is involved in the business and everyone really cares about the way they provide their hospitality. The place looks beautiful on top of the great food.
Went to a dinner and show last night. The food was good. The server never came back to see if anyone wanted more food as it was served family style. The servers cleared tables and interrupted the entire show. It was so rude.
Have officially been to an event in every room! Always taken care of by the excellent staff and of course enjoyed the amazing food once again! My baby shower was perfect, thank you Lucarelli’s!!
The worst wedding venue Ive ever been to. They started cleaning up and breaking down DURING the reception. Right after dinner was over they picked up all the decorations on the tables and took all the favors. Absolutely terrible practice! We felt rushed out and forced to leave early. I would NEVER recommend Lucarellis to anyone after this experience.
Nice place, food was great, but the SERVICE SUCKED. For me SERVICE IS EVERYTHING, I WAS JUST A GUEST. its like when you meet an ugly girl, and she is a 5, but if her SERVICE or PERSONALITY IS GREAT, she automatically gets a 10. and if the girl is a 9 or a 10, if her SERVICE or PERSONALITY SUCKS SHE GETS A 1!Party had to be a budget/cheap one, but hey its a free ad for 300 guests, SERVICE SHOULD BE A1 NO MATTER WHAT. NO WATER ON TABLE, AND 1BARTENDER SERVING ONLY WATER AND SOFT DRINKS, NOTHING DIFFICULT, BUT 300 GUESTS IS A LOT OF PEOPLE, IF YOU HAVE AT LEAST WATER ON THE TABLE, IT WILL BE EASIER TO SERVE SECONDS AT THE BAR, AND DO YOU RUN OUT OF PITCHERS, HOW ARE WE ON OUR 2ND COURSE AND STILL NOT SERVED WATER OR SOFT DRINKS CAUSE NOT ENOUGH GLASSES/CUPS OR PITCHERS.HOW DO YOU TAKE AN HOUR TO SERVE DINNER, AND HOW DO YOU START CLEANING UP WHILE PEOPLE STILL HAVENT GOTTEN SERVED OR STILL EATING.
Dont know what prices are. went there for our union chrismas .food was good .very nice insided
Im gonna be honest. My wife and i were pretty let down by Lucarellis. We met Mike the owner 2 years ago and he was very nice and made it seem like they would work with us to make our day special. That wasnt so. The planning process is where we found the most problems. We were met with a lot of roadblocks such as a list of things we could not do and not willing to budge, being questioned by several staff members about our timeline, and being talked to by staff members disrespectfully. When I asked to speak to the owner several times my calls werent returned until almost 2 weeks later by the owners wife, who she was very nice and helpful.When it came to the wedding day. Lucarellis was great. The food was amazing and the staff were very kind and on point.
Didnt go in had church service in the back parking lot.I read a really bad review of this place Ive been there many times doesnt sound like the Lucarellis I know was always very nice and clean?
Fantastic venue and staff. I have worked here a few times as a photographer
Good funeral lunch. Staff did great job.
Plan to take the whole family there this summer.
Excellent food. Great variety to choose from for my sons wedding. Mike and his staff are very professional and pleasant.
I had a great time, but the brides mother told me there were problems with the staff, and things not being as she paid for.
I have the privilege of knowing the owner Mike Im very caring man and loves his job
Nice looking place, staff is friendly but food is gross. Nothing fresh. Think everything comes pre cooked . Pop system could use a cleaning. Taste funny.
I went there for my cousins baby shower and their brunch buffet was very good.The eggs were fluffy and the belgian waffles were delicious. Very spacious and good service.
What better way to spend an evening for a wedding, brunch, business meetings than with Lucarellis! From the food to the best recommended DJs. I have been there multiple times and every time is an amazing experience. I highly recommend you talk to Mike Lucarelli, owner!
We were married there 18 years ago and several friends and family. It was one of the best days of my life and Lucarellis played a big part of that. It was a great evening!
There for an agency meeting. Always a great space for 600+ employees. Good parking available for all guests. Hope to return next year again.
I had a wonderful time at my nieces wedding, dinner included stuffed chicken and filet mignon, staff was good, could have used another
Handled my aunts funeral brunch the other day and did a great job, food was excellent and staff was super courteous and comforting in a very difficult time for our family.
Awesome. The food and service was great. Nice atmosphere.
Have been here many times and food was good but this visit the food was just blah. The pastries were good, salad was good but everything else was over cooked and dry.
Bad service and they rude with people during the party everything they tell the people they gonna do it it’s lie so bad I’m not going book with them anymore
Very nice facility. Excellent food, great employees. My only complaint was it was a noce summer day and their AC wasnt sufficient for being dressed up.
Nice venue for a wedding,graduation or baby shower. Was a tad chilly as it felt they had the a.c. on blast. Overall, nice place for event of your choice
Great food great service. Would highly recommend it for weddings, banquets and all events. We will return next year for our banquet.
It was real nice the food was real good the bathrooms were real clean there were 2 of them 1 was for handicap down stairs and 1 upstairs they even had a stairlifts there i was there twice
Been here for many parties....great food and service.....always have had excellent food here.....it is a very large hall great for large parties and weddings.....
Great place to have party, my son had his rehearsal dinner there and it was classy...food good, atmosphere grear
Very classy and elegant atmosphere. Delicious food. Extremely friendly staff. Good size smoking section. Awesomeness All Around !!!
Theyve done a nice job refinishing the place (it used to be kind of tacky, but theyre modernized, and now it looks really nice). Great place for banquets and large parties.
My cousin had her wedding here. They were able to accommodate over 500 people & they did it well. Highly recommended facility.
They stepped up their game. Great food. Friendly staff. Beautiful venue. Great Job!! Keep up the great work.
Delivery was prompt and the delivery person was so kind and helpful. Everything was hot and ready to go. Food was amazing.
Food was delicious. The meat was so tender and delicious. Also the pasta and sauce was very good too.
What a wonderful experience. Thank you Mike and staff for a fabulous wedding day. We will be back for our futures childrens christenings.
Had a blast. Good food, excellent service, friendly staff.
Bad servise not recomand any one to go there after they cheat on us and they did not give the deposit back
Flat soda, pre-made food - hope it wasnt expensive... what a let down. The coffee was yuck too. So nice from outside. Lots of parking.
Horrible business. They ruined my friends wedding and made the bride cry. Wouldnt recommend it. Service was the worst. Didnt even have anything setup when guest arrived.
My experience was amazing 👏🏽 ✨️
Great food and atmosphere, pleasant competent staff. Far better than the usual Hall banquets.
Awesome venue for a party. Food was amazing and the staff were excellent. Highly recommend!!
The place had a nice setup for rooms for events, but there were no signs from the outside to help me find my party, and locating the bathroom was not intuitive.
Food was FANTASTIC. Everyone at the party complimented the food and staff. Great job!
Nice ambience inside. Decent food, though nothing special. Great bartender with lovely personality
Had our company party there the food was pretty good. Definitely recommend lucarellis
The food was very good, but it was a bit chilly in the banquet room.
Our family has hosted many a banquet at this facility and weve never had any complaints.
This is a wonderful place. My Aunt & Uncle started their marriage with the reception there, and many more celebrations since then
Great food. Fantastic service. Could not be happier with our experience. Thank You.
Went for a school banquet and all they did was rush us out as fast as possible food was not good at all
A nicely decorated facility with wonderful catering service that is well equipped to host any type of event.
Nice place. Unfortunately they were not too accommodating to people with food allergies.
Baby shower..nice room..good service..food was good..very chilly in the room. Handicapped accessible.
BAR TENDERS Paul and Micah..EXCELLENT! Very personable!
Top of the line menu with outstanding service and the food was excellent.
Very nice place, funeral breakfast was ok, French toast was hard.
Awesome place for a birthday party! Great food and service!
Had our bowling banquet there. Food & service was great.
Great place for any sort of brunch lunch or dinner party.
Bug beautiful place that fits comfortably for an Arabian wedding and food has gotten a lot better.
Good food! hard working staff, accommodate my vegan diet :-)
Beautiful hall food sucked tho.. Service was great there tho
Great food very nice banquet room.
Nice venue, good food, easy to find, plenty of parking.
Mike the owner is great to work with and Sam in the office has been fabulous
Food was great. My first time there
Nice banquet facilities, friendly staff, good food!
Great food, not so charming of wait staff.
Worst service ever had my bridal shower here staff was rude and disrespectful
Very nice staff and good warm food.
Great place to have a party! Awesome food
As usual Mike and his people hit it on the food and the atmosphere
Attended a bridal shower. Food was very good
Nice venue, great wait staff, quality food.
Had a great reception there.. staff was very helpful
Funeral brunch Auntie Barbara continued with only the best
Amazing brunch menu. Beautiful facility.
Chicken masala and beef rollouts were overcooked.
Scamming guys and cheating don’t recommend anyone
Not as great as it used to be. Building looks pretty beat up.
Professional staff, good food, plenty of parking
Food was amazing and everything was so beautiful
Great food awesome place to have a banquet
Great place for showers and weddings
Very nice facility with good food.
Great quality food,good service.
Wedding reception, great food and lots of room!
Check your menu make good choices,
Beautiful Venue..Phenomenal food!!
Love the food. Friendly staff
Went to party ...food was delicious
Delicious food and great staff.
Food is good went for a football banquet
There for a funeral breakfast. Food and service goof
Stunningly done up, a must book
So pretty and has lots of space
Funeral breakfast was delicious 😋
Great venue, crappy bartenders
Food was dry, slow staff
Bad management with rode workers and owners
Great place to have an event
Awesome place!!
Need to work on sauce
Great food & service
The food was good
Little beat needs updating
A place in the restaurant for a special moment
Checking out the venue
Awesome
Beautiful
Great
Very nice!
Lovely place!!!!:-):-)
Awesome
Great food
Great food
Great place!
It was meh.
Duck Nation
Excellent!!!!
Great place
Great place
Good place
Nice place
Nice place
Overpriced
YEEEEEEEEEEEEEEEEEEE
RUN! We had hired Lucarellis to cater our wedding almost two years ago and had to push our original date back due to COVID. We were so excited to be working with them as we had been to events with them in the past and had always enjoyed the food. One month before our event none would call us back or even schedule a call with us. Our event was an off site event with many moving parts. Amanda didnt understand why I just couldnt email her. We were spending thousand of dollars and I wanted to have a phone conversation with her and she wouldnt. After not hearing back from them for almost three days we decide it was best to choice another cater and we are so glad we did! Amanda final response to us was We wish you the best of luck. This is not a company you want to rely on for the biggest day of your life.
Total reviews rating 4
192 Reviews for Lucarellis Banquet Center 2023:
Review №1
2021-12-19Oh where to begin. I was in a wedding at this venue this weekend and to put it lightly it was an absolute disaster. When we first arrived there were no decorations as previously discussed when the bride & groom viewed the venue. They stated that normally they decorate for Christmas every year but their decorator quit during COVID and we were not notified of this until DAYS before the wedding. We were counting on those Christmas decorations considering the wedding theme was Christmas based. Another disaster was the ceremony set up. The bride and groom previously discussed with the owner that they would be having the ceremony on the stage that is at a higher level than the rest of the banquet room. When we arrived there were no chairs setup for the ceremony and when questioned about it, the manager said that’s not where they have the ceremonies and gave a lot of push back on something already agreed upon in the contract. Not only that but they were nickel and diming on the day of the wedding for a broken easel. All of this could’ve been handled easily and fixed, but instead we dealt with attitude and rude comments. When the bride expressed “she was very disappointed and upset” the response from the manager was “Yea well I’m upset too, no one wants to work!” While I understand her frustration.. it’s a difficult time, but it was the day of my friends wedding and it didn’t matter to us if the manager was upset.. it wasn’t about her and quite frankly that response made me the most upset out of everything that happened. At one point the manager told us “I’m done” and walked away. I just don’t understand how you can run a business this way. My best friend was planning on having her wedding here in June 2023 but I can assure you that after this disaster she isn’t and I will never recommend this place. They seem to be all about the money and don’t care about their paying customers that keep their doors open.Side note: Our bartender was an older gentleman and he was absolutely wonderful!
Review №2
2022-06-12I went to a shower here. The food was good and the waitress was amazing. I think she was working alone, as I only noticed her, but you would never have known. She was great at her job.
Review №3
2022-07-09I have been a guest at various functions over the years at Lucarelli’s Banquet Center and, as always the food and service we received at a wedding reception we attended there on Friday, July 8, 2022, lived up to the excellent standards we have grown to expect from Lucarelli’s. The food and treatment by the staff were primo
Review №4
2019-01-10Katie, Margaux and Mike went ABOVE AND BEYOND to make my wedding AMAZING. They took care of literally every little detail to make sure our night went off without a hitch. The room looked FANTASTIC. People told me all night how there was so much detail and how beautiful the room was and it was all because of them!The food was out of this world. Our guests raved all night about the quantity and quality of the food.I can not say enough good words about how Lucarellis made my wedding the best night of my life. You do not have to worry about a single element as Katie and Margaux will think of it all for you. They were so accommodating and made you feel like you were a family member and not just another bride.BOOK YOUR WEDDING HERE!!!
Review №5
2021-12-19I recently was helping with a friends wedding and have been shown this venue to myself as a potential venue for my wedding, needless to say I am so glad I never put a deposit down. I have never felt so rushed through and brushed off by staff before. The older woman working was unbelievably rude, caught in multiple flat out lied and hovered over us all night. When I was shown the venue I was told they had multiple easels for welcome signs and when I asked her if there was one there and she proceeded to tell me they didn’t offer easels, once I explained I was told when I viewed they had multiple of them she decided to say she just could not find one, once pressed that this was important she magically was able to find one within minutes, of course it was broken and we had to make do. When we asked to speak to the owner she told us that he was not there yet even though we had just walked by him in the kitchen space. During the reversal one of their staff decided to wear a white T-shirt with no bra and we had family and kids with us, when we said something about it making us uncomfortable the older woman tried to say “well I am uncomfortable that your all wearing bras” like a CHILD. She then told the bride she was done speaking to her and walked away. We asked to speak to the owner multiple times and we were not contacted even once. Luckily we were able to make up for the venues shortcomings we were able to pull off a wonderful wedding, the bartender was amazing and food was good but the worst customer service I have ever experienced. I highly recommend looking elsewhere because I certainly will be.
Review №6
2021-10-16Our daughter just had her reception at this hall. It was spacious, nice size dance floor, and the guests could social distance if they chose. The place was clean and I found the roast beef with horseradish great. There was ample parking and a good bartender. We felt welcome throughout the reception.
Review №7
2021-12-01We had an event there on Saturday. The lady who was dealing with our event came around and was taking people’s plates of food away that didn’t even get a chance to eat. Had an attitude from the moment my fiancé and the people that went to help him set up and decorate. I grabbed a slice of my cake that we paid for someone came and took it to clean up the table. We had the event from 1-4 and we felt rushed. The gentleman bar tending was great. But all the hosts and the females who were cleaning the twbles. We’re beyond rude. After spending so much money; it’s the audacity of the owners. And management. Than made sure to question everyone who came in if the alcohol was a gift. Knowing they seen it in a gift bag. I just will NEVER do business with them again.
Review №8
2021-12-19Where should I start? Was just at one of my best friends weddings and NOTHING that was promised to them came out to be true. When setting up for the wedding they asked about Christmas decorations being set up, and they said they would handle it. Come to rehearsal, and no Christmas lights or decorations were anywhere to be found. And we had to do everything our selves. When asking about easels (which were set up when they made the appointment) they said there don’t offer them. And here’s the best part. Me and MY fiancé were just there in October to take a look around and make a possible deposit, and asked the same question and they said they had them, and could have them set up. Blatant lies.. asked multiple times about speaking to the owner, and got nothing. After awhile of being disappointed during the big day for them the coordinator basically stormed off and wouldn’t talk to the bride anymore, and would only go through talking to my fiancé, Absolute class act. Is this the part where I mention she also didn’t wear a bra during the rehearsal and day of the wedding? Where kids are roaming around, and guests are making comments? Only good things I can say is the bar tender is amazing, and the foods good. Other than that, look else where.
Review №9
2022-03-04Very poor service! My sister had her wedding here and we had paid ahead and everything, there was a mix up with the seating chart and the staff would not allow our guests to sit down! My mother was humiliated! Also my sister didnt even get what she ordered. She ordered boneless pork chops and when she complained that the pork chops were boned all they did was ask if she wanted something else to eat. They also spoke to us like we were children when explaining how to walk out for the procession. Just over all very crass and low rent experience.
Review №10
2021-09-23By far this is the best meal Ive had for a wedding reception or large gathering. The food was fantastic! There was no rubber chicken or overcooked steaks, that seem to happen at large catered events. I would highly recommend.