Lucky Dental PC in Rego Park
Site: http://luckydentalny.com/
- Monday:10:30AM–6PM
- Tuesday:10:30AM–6PM
- Wednesday:10:30AM–6PM
- Thursday:10:30AM–6PM
- Friday:10:30AM–6PM
- Saturday:11:30AM–4PM
- Sunday:Closed
If i can give NO stars i would!! HORRIBLE EXPERIENCE !!!! I came here to get a dental implant. About two days later i was having severe pain, i called the dentist office and one of the young ladies i spoke with stated “pain is normal” give it about a week and call us back if it doesn’t get any better. A week later i called back and stated pain has gotten worse can i come in for an emergency look at the implant. “We don’t have any appointments available this week.” Ok fine. I try to wait it out a few days or so more to see if the pain will subside. The pain got worse and the implant fell out !! I called and explained to a girl on the phone that my implant fell out i need to see the dentist ASAP. Again she states we don’t have any available appointments this week, so i have to wait a week to get this checked out?! Clearly it’s an emergency. They said they’ll speak to the doctor to “squeeze” me in. I never got a call back. I began looking for another dentist, this is just ridiculous. You would think a dentist would want to treat the person he has worked on with the most care, but NO not what i got. Now that i have found another dentist, i call Lucky dental to get my records emailed or faxed.. the first story was that they needed approval from the doctor, and they will call me back, no call back.. a few days later i called again and they got approval from the doctor.. asked me for my email and everything. I called back because i never received the email. When i call back they said oh I’m sorry miss we can’t send them because our computer that has X-rays stored in it has crashed. I will call you back when the computer is back up and running. This was THREE weeks ago ! Fast forward to today, never got a call back regarding the computer.. i called and requested my records again and the computer is still crashed and there’s no way to get the records... ok so how is the dentist looking at patients teeth??? Or older X-rays that might be needed to continue a process of an implant or something more major? This is exactly why i left this office, they are not allowed to keep any health records from a patient by Law. Yet they refuse to give me mine! Hmmm no one on the other side of the phone seems to have answers. First of all they don’t even answer the phone professionally, they don’t have answers you need and they just say i don’t know to all your questions. I will NOT recommended this dentist office to ANYONE !!!
Appoinment at 1:15pm. Is pasted one hour and I’m still waiting to be seen. I have a newborn to take care of I can’t wait that long . Dr and told me he will do the root canal now apparently I was referred to a specialist which I wasn’t even informed about. Also they don’t pick up the phone calls .
I dont feel welcome at the Drs hand and he didnt finished his job fixing my teeth for one year and he told to come next week to finish it and they called yesterday the 7/1/15 saying they dont accept my insurance any more! I checked if they really dont accept my insurance, but I found they do accept the insurance..!!!
Total reviews rating 4.6
42 Reviews for Lucky Dental PC 2023:
Review №1
2021-12-03So a friend of mine referred me to this dentist. All I can say is Dr Alex is a knowledgeable dentist that enjoys what he do and does a good job doing it. He is detailed about what his about to do and work you through the whole process. Thanks Dr Alex and team.
Review №2
2021-07-07Great Dentist , very gentle , dose exactly what you need . This is because he has an awesome way of making the dental experience comfortable, easy, gentle and with great professionalism. I highly recommend because he’s expertise in dentistry far surpasses any other Ive experienced
Review №3
2021-11-091. He didnt read the x rays correctly, every time I get x rays, the dentist mentions something about a molar teeth wich is in a wrong position, and asks me some questions about it... then I always have to say, yeah, its been like that for 5 years, it doesnt bothers me. He didnt mention anything.2. The cleaning was at a RUSH pace(not careful), he was standing and very very far from my mouth, not using any loop, so I dont understand how could he see what he was doing, in fact, I believe he couldnt see and he was just doing random moves, you cant clean when you cant see where is dirty. I am really unsatisfied and disappointed.3. Usually you want to hear or read a review of your teeth after your visit to the dentist, I received none of them , I had to ask him before leaving, how was my teeth? And he just said a plain well...Not comming back.
Review №4
2020-11-18We would like to thank you for letting PCDL to be part of your wonderful team.
Review №5
2021-06-12Dr. Azbel is very patient and explains everything step by step. He did not rush and definitely takes his time with every procedure. Staff is very welcoming and kind. Would recommend!
Review №6
2020-08-26His the best and professional dentist very kind and nice he knows his job very well and working with patient so gentle. God Bless him so much i love his work very much . and am his patient for almost 10 years. Good luck to him and his tim. i never wait long time to see him , everything is very good.
Review №7
2021-05-06Today was my first appointment there and I really liked Dr. Azbel! Very honest, thorough, the whole office is organized and professional. I highly recommend them!
Review №8
2021-06-22Been going to Dr. Alex for years! I always refer him to my friends and family. Why? Because he is professional, quick and efficient. I never had a bad experience with any procedure or with making an appointment.
Review №9
2021-03-11I’ve been going to lucky dental for almost 10 years and I’m very satisfied with their services..Dr Alex Absel is very professional in dealing with patients and his staff are courteous and accommodating..
Review №10
2020-02-02I went to a Lucky Dental offcie to have a crown procedure done. Dr. Azbel was very nice and explained throughout each step what he was going to do and any other information I needed to know. Very pleased on how this crown turned out.