Luna Siding & Roofing INC. in New Hampton
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New Hampton, Orange County, New York, US
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Site: http://www.lunasidingroofinginc....
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–2PM
- Sunday:Closed
I had such a great experience with Orlando and his team. They showed up on time and got the job done in a day. They made sure to tarp everything and the clean up was phenomenal. My roof looks fantastic and my neighbors are definitely using this company in the future for their projects. Thank you Orlando!! You and your team rock!!!!!
I did a lot of research and had quite a few estimates from other companies before I chose Luna. From the very first meeting with the saleperson, Andrew, to the customer service with Stephanie, to the onsite work with the owner, Rolando... I couldnt be happier. I am a picky consumer - I prefer to actually like and have confidence in the people I hire. This company has tremendous integrity, is a total pleasure to deal with, did an impeccable installation on the roof (replacing plywood in 3 spots), cleaned up like theyd never been here... AND, my irises were just about to bloom the day they were doing the roof - I aske Rolando to please try and avoid any damage to them (they were right in the line of fire for the tarps and the roofing coming down) - but he did some very creative thinking and my irises are now in full bloom, which makes the roof look even better. I cant say enough glowing things about Luna Siding and Roofing. Thanks Rolando and crew!
The roof installed looks great and the team was quick. The grounds were cleared of debris. The price points are expensive. Be very careful to have every detail onthe contract. I was verbally told by Ronaldo, the owner, he would create a vent for a kitchen fan. This was not done. When I called regarding this matter I was told since it was not written on the contract in writing the request was null. It was explained to me that Rolando has so much work he could not be expected to remember our agreement. As a customer this made me feel terrible.
Luna Siding has a great team of people who are skilled, motivated and pay attention to the small details that make a job complete. We had our roof replaced in 2019 by Luna and could not be more pleased. The entire group of workman, including the owner, arrived early and moved with determination. They took care to protect our shrubbery, windows and deck, removed the old roof and installed a 50-year warranty product that will serve us and the next owners of our home well. The Luna team was careful to pick up debris and scattered nails from the removal process and cleaned up all materials before they left the job site at dusk. Rolando has built a great family business based upon hard work, honesty and a value for the homeowner.
The whole job was amazing. Start to finish I could not say better things about this company. We received our estimate with an amazing price for the scope of work that was to be completed. Alexis in the office was great in getting everything organized and answered all of our questions. Customer service was excellent, great communication and follow up. Rolando really really nice guy and for the roof crew, what can I say. WOW!! They were great and started promptly 7am, I have decent size roof, the whole job completed in one day. 2 layer tear off, roof, fascia, soffits, gutters!!!! Amazing !! Plus, their attention to detail and highly very impressed with the clean up afterwards. The guys went around several times while cleaning up, collecting stray nails, raked additional debris out of my lawn and leaf blower for the rest. I definitely recommend LUNA SIDING and ROOFING! If you are looking, look no more this is the crew you need!!
These guys are amazing! They are highly professional and completed my roof in less than eight hours. It looks great and it was done on budget! The crew worked from the minute they arrived until they completed the clean up. At this point, I highly recommend Luna Siding & Roofing. Time will tell how 50 year shingles hold up.
Luna Siding & Roofing did a full roof replacement for us. They were incredibly responsive when getting us an estimate, showed up in full force with a crew that was meticulous with keeping our property clean. We are super happy so far with the outcome and look forward to contacting them when we need new siding.
Rolando and his team replaced a 700 square foot roof and almost all of the plywood underneath in one day. I feel confident that we wont have any issues for years to come as their work comes with a 25 year labor and 50 year material warranty. The crew did a great job cleaning up throughout the day and you wouldnt have known they were here if you were gone all day.
Complete roof replacement. Rolando and Alexis are a great team to do business with they care about your project. Rolando and crew do a great job on-site Alexis is the in office prep. As for my roof looked great price was better than most for the quality of work performed his staff are total gentleman. They cleaned of the property to perfection WE WILL be utilizing their services for more work see you guys soon THANK YOU ROLANDO &Alexis
We recently signed up Luna Siding and they have completed a truly great roof and siding project for us on a small cottage. Their work is efficient, very neat and well finished. I would be so happy to give them a 5 star rating on their work alone, but their salesman Kevin is where the whole project leaves a bad taste in your mouth so I cannot advocate their services. Kevin will give a price and you will assume it is all you will pay until the workers get there and start performing the work but find other unexpected additional costs. I may have been ok the way it all ended because even the owner explained the upcharges kindly to me and said that it is hard to determine what they find once they open up a roof and this is not entirely Kevins fault because he couldnt see under the metal roof that had to be removed to change it to shingle roofing.After negotiating with the owner we came to a fair upcharge settlement but discovered that the interior ceiling needed to be repaired after a boot or two went through while the work was getting done. Also, it was taken care of, hey unforeseen things happen.Kevin came to get the final check to conclude Luna Sidings work with us but his attitude was as such as a scorned little boy (I suspect his boss mustve chewed him out or something). He was angry that I asked him a few time over the phone the day before about what lead up to his original pricing and perhaps he could have been more accurate because no one wants upcharges when a certain amount is budgeted for and more is required. He was also angry that I had a strong flashlight with me to walk with him around the house to view the superbly completed project. Either way, if he handled himself better we were planning to activate Luna Siding services to also do our new siding (a larger house) that he had quoted weeks back but felt that his maturity in handling any obstacle prevailed in such a negative light that we rather seek another company to do the work. Its a pity though because the rest of the team did a great job.
Luna has been awesome! We had them replace the roof of an addition on our house. They were quick to get out to us for an estimate and to schedule the work. The workers were awesome- they were there by 7 AM, worked until 8 PM and were back at 7 AM the next morning to wrap things up. They worked hard, cleaned up as they worked and left the place impeccably clean. We are so pleased that we have now set up an appointment to have them come back and give us an estimate for the roof on the main part of the house. Thank you Luna!
They are timely, responsive, and did an excellent job! Alexis was amazing she responded to every call i had. Their crew is fast and efficient. They removed 2 roofs and installed a new one, looks GREAT! and the owner is someone who clearly takes PRIDE in his work! that speaks volumes..i plan to hire them again for other projects (decking) overall i STRONGLY RECOMMEND Luna Roofing, they could not made me happier!!!!!!!!!!
Very frustrating experience. Actual cost of the roof came to twice the amount of the estimate. Permitting process was horrible - the company didnt do their due diligence in communicating with the city, although they had assured us that they would take care of the permit. I had to chase the company to make sure they were working on the permit, and help sort miscommunication with the city. Work started months behind schedule, and a stop work order was issued on our roof because the permit was done incorrectly. While the end product was good, it was a terrible and expensive experience.
After having a hard time finding someone to do the skirting on our mobile home, we found Luna roofing and siding. Dave came to our home to look at the skirting and to take measurements. We also found out that Luna did decks, which we needed done and then found out that our roof needed fixing. Luna came and fixed all three of these projects in two days. I could not be happier with the workmanship, the professionalism and the price. I highly recommend this company to anyone who needs work done on their home!! I just wished that they did other type of work like flooring and then some because we need that done also next spring and I would have used them for that as well. Thank you Luna! You are a life saver!!!!
After having a hard time finding someone to do the skirting on our mobile home, we found Luna roofing and siding. Dave came to our home to look at the skirting and to take measurements. We also found out that Luna did decks, which we needed done and then found out that our roof needed fixing. Luna came and fixed all three of these projects in two days. I could not be happier with the workmanship, the professionalism and the price. I highly recommend this company to anyone who needs work done on their home!! I just wished that they did other type of work like flooring and then some because we need that done also next spring and I would have used them for that as well. Thank you Luna! You are a life saver!!!!
They installed a metal roof on both my barn and my house. It looks absolutely awesome. I had a great experience from beginning to end and this was during COVID. Dave came out and gave us an estimate within 2 days, he followed up with us like a professional and went over the quote line by line. Ronaldo and his crew are absolutely professional and work extremely hard, show up early and work all day. They have complete attention to detail in their work. They went above and beyond replacing rotted siding as well. My other quotes and other jobs Ive hired out, I legitimately had to chase down the contractors. These guys I never had to do that. That being said, I highly recommend them.
I had a day and time frame of between 10 and 11 am for a roofing estimate. They never showed and never had the decency to call and tell me they couldnt make it. I got their name off Angis and they were the ones who reached out to me about doing the estimate. Poor business practices.
Complete roof replacement including plywood underlay. Could not ask for a better job - this company was a great find. Started job before 7 AM and finished the same day at 8 PM. Extremely hard working competent mechanics who could not do enough to please us. Highly recommend this company.
DO NOT USE THIS COMPANY! THEY ARE CRIMINALS! After they were paid to obtain permits, they did not for Asbestos siding removal! Received violations and tried to pass them on to us! And leaving their trailer blocking our driveway for 2 months. Which hindered funeral/memorial visitations when my 26 yr old brother in law, passed!!! Instead they sent us documents requesting we cover their violations! Even trespassing on our property to add more tarps to cover their contaminated dumpster! THe owner of the company refused to leave even after he was told not to enter! This is all recorded on video! They were paid in full and didn’t finish the siding work! As if it couldn’t get any worse, they forged signatures on the contracts. Even notarizing paperwork that was supposedly signed by my dead father in law, who died a year and 3 months prior, due to Covid! And the owner of the company even threatened my life. So the Police and all proper authorities are being contacted! DO NOT USE THIS COMPANY!DO NOT USE THIS COMPANY!!! …… UPDATE!!! We just received a harassment letter from their attorney asking for the remainder of the balance! THEY WERE PAID IN FULL!! Even though they never finished! And according to their attorney We were over charged! They are trying to defraud a WIDOW who just lost her son! DO NOT USE THIS COMPANY!!! THIS iS CRIMINAL!!!!
I need it my entire move to be replaced. I found this company through home advisor and thank God I did. I was quoted a reasonable price and the work began within a week of me giving the green light. Though crew arrived at my home at 7:00 a.m. and promptly began to work they finished at 5:00 p.m. on the dot. The owner himself was there and he was very professional easy going and easy to talk to. I felt that he went above and beyond to satisfy all my questions and to make sure that the work was done correctly. If youre looking for an honest roofer look no further than this company.
Came in on the morning they scheduled with a crew of about 11 @7am. By 7:30 house and landscaping was covered, and old roof shingles almost ripped off. They applied the different layers of ice shield and coverings, used starter row shingles and hip shingles as they said they would. By the end of a long day roof was completed. So far after 1 heavy rain, no leaks. Thank you Luna for a job well done.
This Company was recommended to us for Sidings on our home.... This is an excellent Company and the men did a first class job...They worked very fast and efficiently and completed the job in 3 days...They always cleaned up after each day and they worked as a good team... I highly recommend this Company... Nancy OM
We had our roof replaced by this company..They did an totally outstanding job from start to finish..so professional, knowledgable and courteous..Great, beautiful, job, and correspondence back and forth with Alexa was so great..she was extremely helpful in every aspect..Thank You all so much!!!
Left dents where they leaned their ladders on the aluminum edge they just put up, never came back to do the gutters, I can fit my arm through a hole under the new door they installed and good luck getting through to someone who speaks English. Other than that... way overpriced
Total reviews rating 4.5
56 Reviews for Luna Siding & Roofing INC. 2023:
Review №1
2021-07-14Highly recommended for your vinyl siding job! Outstanding all around. Great prices, workmanship, courteous, and customer service. They transformed our disaster house into a good looking home in no time at all. They went above and beyond what I expected from them and even the owner of the company was on site. I am still amazed on how well Luna did with making this house look good! Pictures don’t due justice, wow! Thanks to all the guys for their hard work!
Review №2
2022-04-07Trying to pick a roofer can be a very stressful time. Too many choices, many things to think about.Right from the start Luna put us at ease. Andrew did not put on the hard sell, he was honest about cost,scope etc. He answered our many questions and never put down other companies, like some of the others wemet with did. Once we signed the contract Stephanie in the front office was so helpful setting up a dateand communicating to us every step of the way.The crew showed up on time and went right to work.They covered everything so there was no damage doneanywhere to the exterior of our house.Rolando the owner and Antonio the foremen were on site throughout the joband were available for any questions or surprises, thankfully everything went smoothly.When it came to clean up, if not for the new roof and the Luna sign in our front yard, we would never have knownthey had been there. It was amazing to watch as they even raked our lawn to make sure there were no debris fromthe old roof.They started at 7am and were gone before 5 pm. The roof looks great and we are happy we chose Luna.I cannot say enough about Luna Roofing and their professionalism. Next time we need work done we will go to Luna.
Review №3
2022-06-10We are very pleased with our experience with Luna Siding and Roofing. They replaced our roof in one day and the entire team was professional and friendly throughout. The install team showed up early on install day and got right to work. They worked throughout the day and were done in the early evening. Our roof looks great and the team did cleanup throughout the day and at the end of the day. Their price was also very fair compared to other vendors we had give us estimates. We would recommend Luna Siding and Roofing to anyone looking for roofing work.
Review №4
2022-01-14We hired Luna Siding and Roofing to replace all the gutters, put up new fascia board, and soffit and also replace the siding on 2 dormers with vinyl. All the work done looks incredible, it totally transforms the outside of the house. They were courteous, prompt, fair with pricing, and the quality of their work was top tier. Overall a pleasure to work with. We will be working with Luna more in the future and will highly recommend them to anyone.
Review №5
2021-11-24Rolando and his team exceeded our expectations with their professionalism, honesty, perfectionism, and high quality work. We received estimates from several roofing companies, and after careful deliberation we went with Luna. And we are very happy that we did! A roof is a big project, and we all know how important it is to have a good roof over your head! From the first time that we met with Sam and Ronaldo, to all of our follow-up interactions with Luna since - I can unhesitatingly say that they have delivered on everything that they committed to, and even went above and beyond at no extra cost. The quality of the materials that they use, the shingles, the underlayment, the drip edge is superior to what the other companies use. Plus, they provided me with a 50 year guarantee directly from GAF. A very clean job, the crew was friendly, and efficient. On his own, Rolando suggested that we vent our bathroom fans through the roof instead of through the soffets - and he did that for us at no extra cost. In addition, there was a rafter in the attic that was cracked, Rolando brought in another piece of lumber and reinforced it for us. A big thank you to Rolando, Sam, Asu, and Stephanie. Now, for our new deck!
Review №6
2022-02-02Installed a new roof, including a flat slope roof and new skylights. Very professional. Owner on site for full installation. Fair pricing and kept very close to the estimate despite finding new problem areas. I really appreciated the can-do attitude of all the employees. They went out of their way to obtain the color of materials I needed to finish off the roof. The roof looks great and the clean up job was well done.
Review №7
2021-11-19Luna Siding and Roofing replaced our roof. From start to finish, the job was done professionally. I got what I consider a fair price for the job from their sales rep. When their crew came to our house, they worked very efficiently and did a great job. They identified and replaced a few rotted plywood panels as needed and their attention to detail was excellent, including on my shed and over a bay window. Cleanup after the work was very thorough. Highly recommended.
Review №8
2022-05-14Great pricing and loved that they showed up at 6:30am to begin the project because I was worried about the weather not cooperating. The new shingles look great and new gutters too, Im absolutely happy with the final outcome. They got done in no time and cleaned up after with no evidence left behind as if they were there. I would highly recommend Luna and I really appreciate their service and hard work.
Review №9
2022-01-20Luna Siding g & Roofing installed two new Velux Skylights on schedule in an excellent manner along with outstanding cleanup upon completion of the work performed!
Review №10
2022-06-14I have used Luna Siding and Roofing for three projects now, a roof at a previous home, roof on my current home, and skylight replacements. Luna does a great job, is very professional, and makes sure everything is done right. I have recommended them to my neighbors, friends, and family.