Delivery
Yes
Lunar Toy Store in Flushing
Categories
Location on the map
Flushing, Queens County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
No
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Comments (86)
Im not a hobbiest like my friends, but they have a great selection fairly priced and nice/courteous
Its a cute store. went into it expecting more figures to be completely honest. stock is majority newly released figures that are less popular. was shocked to hear the figures up on display were not for sale! if youre in the area its a nice experience so you should check it out, but definitely not a destination if you have to take a trip for it like I did.
Awesome place. Very surprised that there was a Gunpla shop so nearby (picked these kits today)! Nice selection and very helpful!
Fantastic and amazing retail shop; a shining gem in midst of of NYC. A great place to get your fix for rare Japanese figures, statues, and model kits. Come by for a visit. I stop by frequently now. Always have the nendoroids I want. The store even carries the crazy flavor ramen noodles.
Best store in the world and the worker Fred I think his name was was absolutely amazing and helpful and taught me so much in a matter of 20mins! Grade A class!!
I’ve never purchased an anime figure before, my collection is entirely prizes from arcade machines. However when they brought back the Tier Harribel figure I knew I had to have it. I immediately pre ordered the figure and forgot about it.Time would go on, Covid would hit, and I had become paranoid that I wasted my money and feared I would never get my package.Then I was contacted about my order and learned that an error was at fault. They were preparing my order for shipment and we’re just about to send it out, they simply required an additional fee for the adjusted new rate of shipping. And this is where I behaved like a child.I angrily refused to pay additional fees, I told them I didn’t even believe they were legit, I claimed they were scammers and I was getting ready to walk away, stubborn and foolish to just let them do with my package as they willed.And this is where Lunar Toystore went above and beyond to satisfy a disgruntled customer. They processed my order and sent it out for delivery without the added fee, no doubt cutting into their own profits for the transaction (for this I am deeply sorry), they promptly assured me my package was on its way and sent me a valid tracking number.I was blown away, I didn’t expect such swift and generous service. I immediately knew when my package would arrive and sure enough I received my package not hardly a week later.My only regret is that I didn’t treat them as fairly as they were willing to treat me. The customer service with this store is truly wonderful.On to the productLadies and gentlemen I’m pleased to announce that they very efficiently packaged the figure in such a way that opening the box felt like Christmas morning to me. The quality of the product was ensured, not a trace of damage anywhere. With how I treated them I had expected a reject model with either scuffs or painting errors, but this figure was precision perfect as far as I could tell.I’m truly grateful to have received my package, if I could go back and change anything it would be my confidence in this seller. They offer high quality products are are well beyond the necessary levels of reliability. This store earned my trust, I’ll be telling all my friends and family to consider purchasing from them because not only are they true to their word, they’re good people. They’re patient with customers and over all just delightful to buy from.The only negative thing I can say is they suffer from computer errors just like any other business would, if it happens to you don’t lose hope, they really are good on their word and you’ll be more than satisfied with your order.Lunar Toy Store please forgive me.If you’re afraid to shop online trust me, this seller is legit, so put your fears to rest and start looking at what they have in stock!
Super helpful staff.. definitely will go back for more anime figure..i didn’t know they have 2 store in queens.. i have to go to the other location to get the figure.. the other location is bigger though..
Only reason I’m giving it 4 stars is that all the bottled paints they have are minis(10ML not the 23 ML), other than that staff is nice. Collection i s a bit lackluster here for gunpla, but the girl directed me to the other store, met with the same hospitality.
Super friendly. If they dont have what you want you can probably look on their website and order it online. I was visiting from Florida and got myself a Dr Stone doll. I loved it in there.
Great selection of anime figures and models, especially Gundam. Very knowledgeable and friendly staff!
The store have a great selection of hobby items ranging from paints, nippers and even sought after premium bandai kits also the staff is very knowledgable too highly reccomend going there.
I’m thoroughly disappointed with the customer service at this store. After searching high and low for a birthday gift for my boyfriend we traveled almost two and a half hours out to the store to be met with a general lack of hospitality. We were let in but not greeted, barely acknowledged and not even asked if we needed help to find anything. Then after spending $150 we weren’t given a receipt as well as denied use of the restroom before the long trip back. Besides that the shop itself is nice with a decent selection of items ranging from high end figures, gunpla kits/tools along with 3rd party and masterpiece style transformers.
Very diverse model kit section! I also find the prices of their products to be incredibly decent compared to other stores :)
Great store awesome supplies and the owner is awesome! He got in a load of tamiya ww2 and modern armour and tamiya car kits! The place is my second home!I buy at least a kit or 2 a week there and all my supplies!
It’s a bit of a trip if you mostly travel by train or drive but totally worth it. They have a great selection of figures and some foreign things to drink. However, if you’re like me and into gunpla or modeling kits, then yes, this place is absolutely worth the trip. Sure you can order online but then you wouldn’t see the whole wall of possible builds and a nice selection of paint as well. The staff is also welcoming and very helpful as well!
Awesome place. The staff is super friendly and knowledgeable about all of their products
Its a really nice place. The prices are reasonable like a new nendroid is 50. Theres not a lot variation. Especially in the prize figures most of theme where rem and a few miku and demon slayer ones.
Wow....Just WOW. I’ve been to so many stores that sell anime figures in NY and I can tell you this one sells their items at a fair price, honestly probably the proper retail price it would sell in Japan. I haven’t been to the store in person (Yet, I’ll see you guys this Friday!) but I ordered a few Frame Arms girls and I tell you other places would jack the figures price up to and extra $20-$30 even $100. the frame arms I ordered they sold for $44 other places tried to sell it to me $60+. I’m honestly excited to go and check the store out in person and come out with a few more items!
A Small but very compact store. Its chock full of anime and model kit stuff. I really like how they have model kit supplies in there as well as the Mr.Color Paints and sealants. Highly recommend this place to model kit builders and anime fans.
[Updated read bottom]I love love Lunartoystore! I live in Missouri but get figures from their online shop. The owners are the nicest people I have ever purchased from. I always have a easy and safe shipment. My items come very secure and boxes are never damaged. Wont by from anywhere else and I have bought from amiami. Tokyo otaku mode ect. OCT 2018[Update] I noticed the store has gone through some changes the preorder process is different you get charged immediately after placing your order, also the customer service is not how it use to be I dont know what happened to the other people who would email back but I miss them greatly. I still use this shop to get some figures but had to search for other sites who do not charge immediately. :( Feb 2021
Had mote then I was looking for , helpful counter person I have no complaints. Only compliments
Almost got into an accident when I saw rare anime toys in the window. Parked the car and went inside. They were closed but allowed me to browse because they had to stay late to process inventory. Super cool and awesome to let me and my wife shop while they were about to go home. I quickly browsed but felt like I could look for hours, it was like a anime shop right out of Japan... Staf was super friendly and were clearly anime fans. Knew all the prices and everything was priced as the market asks, so I know I wasnt getting screwed on price. I saw a Berserk figure I wanted, bought it for cheaper then I expected and left. Will be back this week to do a full browse! Cant wait!
A nice little store that you wouldnt necessarily see unless youre paying attention....but once inside is a cornucopia of anime figures, gunpla, transformers, and all kinds of collectibles. They also have a website so thats helpful to have on hand (since nothing is pricetagged, but thats not so bad lol) Staff was helpful and will return in the future.
Omg!!...This place is awesome!! Went there 3 days straight just to make sure I didnt miss anything. Anime castle to this store is like comparing a Ferrari to a Honda civic....yeah....its that crazy. The guy that works there is very knowledgeable and he takes his time with you. Couldnt ask for a better store. Well done to the owner and staff.
It is nearby my house at 32nd Avenue in Bayside. I picked up the transformer to give as a gift to my friend’s son. They have a lot of items to choose from. The owner, Amy is very nice. We talked for awhile, changed some ideas because they are very new in our area. I hope that more people will come and patronize their products. They have a lot of nice items and since I am a mother, I am not really familiar with them. She told me they are collectibles and really exclusive items. Hoping the best for them and their business too! I recommend, if you are collectors, try to come and visit their store.
If your looking for Gundam / Gunpla in NYC, this is a great shop! Has a great layout and spread of gundam, and collectible Japanese models. Also well stocked on Mr. Hobby products.
Amazing store! They had a huge nendoroid collection and the employees were super kind & patient10/10 recommend
I pre-ordered 2 Persona 5 Joker nendoroids and they both arrived when expected and shipping was cheap and overall everything has been a great experience when using their site, I havent had a chance to visit the physical store yet but Im sure its just as great.
Best figure store in nyc , I 100% recommend if you want anime figures etc.. :)
I went there to buy gifts for my friend and brother. it was neat and very clean! the worker there was friendly too! I would go again to buy myself something.
Nice place, I liked it and isn’t overpriced
Excellent selection. Sub par shoplinv experience. Most items dont have a price marked. It took a little while to price two items and then even longer to check out with the one item I wanted. Prices seem reasonable, theyre just not visible.
Ive never seen a better place to get anime figures. Just top notch and the woman in charge was both super knowledgedgeable and super nice.
Very friendly staff and lots of great kits. Heaven for those collecting Gunpla!
Great customer service, they responded to my questions and concerns very quickly and also delivered my package within 2-3 days. I recommend this shop for people who like anime figures and merchandise.
Amazing store and staff! Can’t wait to purchase more from here. Super friendly, inviting, and honest!
I wish I can give this store 100 STAR....Perfect Store and the Owner is a AWESOME PERSON I went yesterday and for my luck it was open and the owner very friendly thank you hope to see you soon love my models kit
Great place to get model kits if you are in the area.
They need to know ALOT more about what theyre selling. This is not just about putting action figures on the shelfs and get rid of them, this is about Customer Service.
Store is very clean and neat. Amazing prices on everything. Overall a well run store with very knowledgeable staff.
Would be nice if you guys posted somewhere on your website about the store being closed due to the gate malfunction. Traveled almost an hour to get here to be disappointed. But, Ill try again in the near future.Unlucky me, you guys literally posted right before I left my house.....well then, thanks for the quite response and Ill be seeing you guys soon!
Awesome place, highly recommended to anyone who like/love Anime. All selection are fair price, very helpful employ over there.
Great selection of products, customer friendly. But no receipt?! Still a great place to get your anime collectables
The lady that works their very patient and helpful. The store itself is quite welcoming and have a relaxing vibe to it despite the size I love the items they have.
Great store with an even greater online selection. The pricing are very competitive as well =]
Nice place lots of model kits and gundam but there are lots of boxes around the shop for 2 days straight
Ive bought nearly all my gunpla from this store and plan on going back frequently.
Awesome place for anime figurines
Great it has a lot of figures animes. Cheaper than other stores.
Friendly manager. Good price. Wide selections. You should come visit the store. Support local businesses.
I bought from the website and my packcage arrived perfectly and super fast. I super love it. I really recommend this shop.
Nice little place, gunpla model kits, anime figurines, manga, nice selection and helpful staff
The people working there were pretty nice and the model kit selection there is pretty good
Good selection but, prices arent labeled and none of the boxes are in english.
A huge selection of model kits and anime figures and very helpful staff
Staff is really friendly
Lovely staff ❤️Finding this place scored major points with my guy! 😂 not like I needed them
It has everything that a guy need abd on top of it giving out free armaments for customization
Very nice place,and by the way do you sell super glue?
Love the hospitality great place to shop and awesome prices.
Hidden gem for modelers and collectors! Reasonably priced too
Amazing! Definitely going to come back again!! XD
Small shop helpful friendly staff great selection
Friendly & good selection
Lunar toy store is good 👍
Pretty cool place
Need more BANDAI toys 😜
Always welcoming great inventory
Great selection and Customer service
Great items
Nb
I love this place
Best people
Cool store
Good customer service and cheap shipping, but the packaging was less than stellar. I ordered a pair of gundams and there was no bubble wrap or anything to protect them so the boxes were damaged in delivery.
Finally arrived my figure of taiga aisaka dressed as a bride.😍The wait was long but it was worth it, the only bad thing was that when I arrived in Spain the customs department charged me €100 for delivering the product to the thieves.but I recommend lunar toy store, good quality and very good customer service
Total reviews rating 4.7
86 Reviews for Lunar Toy Store 2023:
Review №1
2022-02-17Great selection (not as much as Gundam Planet in New Jersey, but still pretty great), friendly and knowledgeable staff, decent prices, and cool displays. Youre mostly going to be finding newer items, especially newer Gundam kits here rather than older items.
Review №2
2022-05-21Compared to their online store, this location had model kits on one side and figurines on the other, with display shelves in the middle. The selection of model kits is great but skews to limited-print and exclusive kits, so many of the kits are expensive (think RG Force Impulse Gundam Titanium Finish for $180, or RG Phenex for $300). Its always fun to see what they have in stock each time, and the staff are friendly and will answer any questions you have about the stores contents.
Review №3
2022-02-07Super helpful store. I love this place for all my figures. They even have accessibility for you to see their next shipment online for the month so you can be first to grab the figure in store or online. Staff is really sweet and the place is super clean. So far I bought 5 figures from them and will get more in the future
Review №4
2022-03-02Definitely a fantastic store for Gundam model kits. I purchased a MG model that was unavailable online, but happened to be in stock at the store. That being said, I do wish there was more MG model kits. Some of the items you view on the online store will most likely not be available at the in-person store. The store is relatively small, so it explains the limited stock. Also, the cashier (I didnt catch his name) was super helpful. I wish the variety was better, but still a great store.
Review №5
2021-09-02First time purchasing from this store. Im from Ontario, Canada :) I bought Deidara nendoroid and shipping was fast even with FedEx ground. Customer service also answers within 24-48 hours. Thank you so much for your service! Hope to make business with you again in the future!
Review №6
2022-04-24Best store Ive been to. I travel from the bronx to buy from there. The store clerk interact with the customer and is knowledgeable in gundam kits and model stuff. He gave me good tips on building kits
Review №7
2021-02-25Love this place. Home of my custom diorama. This hobby shop has paints, kits and then some. Worth traveling to just to take a look around. Youre sure to find something youll love.
Review №8
2022-05-13A social media post of a Gundam kit I wanted showed up on my feed. Signed up easily and the shipping was so much better I cancelled a pre-order from another store.It shipped safe and even faster than Predicted.
Review №9
2022-03-05Bought digital. Truly an incredible experience and my figure came to my house in excellent condition! c:
Review №10
2022-06-11The store is a big small but it’s packed with so much stuff! I was in awe. My only complaint was that they didn’t have a bag (not sure if they don’t provide bags in general) for the figure I bought. It’s a bit annoying to walk around with a big box especially when it’s raining. It’s just scary to walk around with something that could potentially get water damage