Lunar Toy Store in Flushing
Location on the map
Flushing, Queens County, New York, US
Health and safety
Other Toy store Nearby:
4.1 ·(199)from this place 1 mi
The employees here are very nice and overworked like at all Dollar Trees. One person has to check...
3.9 ·(22)from this place 1 mi
This place is terrible. The service was terrible and where extremely sexist. Me and my friend wer...
4.9 ·(29)from this place 2 mi
The lady who owns and runs this business really knows her stuff. She's very helpful and knowledge...
4.5 ·(199)from this place 3 mi
I got introduced to this place by a friend and it was great the number of manga selections and ac...
4.2 ·(199)from this place 3 mi
Enormous Super TARGET !Great location to shop at without a competitor!Many options with great cus...
3.6 ·(199)from this place 3 mi
It will be better if this Target store opens and gives Easter Sunday discount. Until this year, I...
4.3 ·(129)from this place 3 mi
Very unprofessional they start cleaning the store and closing their registers before closing! On ...
3.7 ·(109)from this place 4 mi
I spent almost $ 100 dollars on this dollar tree, but when I went to ask the manager on duty if I...
5 ·(1)from this place 4 mi
Bought some puppets from these guys, Peter and Ron, were very professional. In beginning I was un...
Its a cute store. went into it expecting more figures to be completely honest. stock is majority newly released figures that are less popular. was shocked to hear the figures up on display were not for sale! if youre in the area its a nice experience so you should check it out, but definitely not a destination if you have to take a trip for it like I did.
Fantastic and amazing retail shop; a shining gem in midst of of NYC. A great place to get your fix for rare Japanese figures, statues, and model kits. Come by for a visit. I stop by frequently now. Always have the nendoroids I want. The store even carries the crazy flavor ramen noodles.
I’ve never purchased an anime figure before, my collection is entirely prizes from arcade machines. However when they brought back the Tier Harribel figure I knew I had to have it. I immediately pre ordered the figure and forgot about it.Time would go on, Covid would hit, and I had become paranoid that I wasted my money and feared I would never get my package.Then I was contacted about my order and learned that an error was at fault. They were preparing my order for shipment and we’re just about to send it out, they simply required an additional fee for the adjusted new rate of shipping. And this is where I behaved like a child.I angrily refused to pay additional fees, I told them I didn’t even believe they were legit, I claimed they were scammers and I was getting ready to walk away, stubborn and foolish to just let them do with my package as they willed.And this is where Lunar Toystore went above and beyond to satisfy a disgruntled customer. They processed my order and sent it out for delivery without the added fee, no doubt cutting into their own profits for the transaction (for this I am deeply sorry), they promptly assured me my package was on its way and sent me a valid tracking number.I was blown away, I didn’t expect such swift and generous service. I immediately knew when my package would arrive and sure enough I received my package not hardly a week later.My only regret is that I didn’t treat them as fairly as they were willing to treat me. The customer service with this store is truly wonderful.On to the productLadies and gentlemen I’m pleased to announce that they very efficiently packaged the figure in such a way that opening the box felt like Christmas morning to me. The quality of the product was ensured, not a trace of damage anywhere. With how I treated them I had expected a reject model with either scuffs or painting errors, but this figure was precision perfect as far as I could tell.I’m truly grateful to have received my package, if I could go back and change anything it would be my confidence in this seller. They offer high quality products are are well beyond the necessary levels of reliability. This store earned my trust, I’ll be telling all my friends and family to consider purchasing from them because not only are they true to their word, they’re good people. They’re patient with customers and over all just delightful to buy from.The only negative thing I can say is they suffer from computer errors just like any other business would, if it happens to you don’t lose hope, they really are good on their word and you’ll be more than satisfied with your order.Lunar Toy Store please forgive me.If you’re afraid to shop online trust me, this seller is legit, so put your fears to rest and start looking at what they have in stock!
I’m thoroughly disappointed with the customer service at this store. After searching high and low for a birthday gift for my boyfriend we traveled almost two and a half hours out to the store to be met with a general lack of hospitality. We were let in but not greeted, barely acknowledged and not even asked if we needed help to find anything. Then after spending $150 we weren’t given a receipt as well as denied use of the restroom before the long trip back. Besides that the shop itself is nice with a decent selection of items ranging from high end figures, gunpla kits/tools along with 3rd party and masterpiece style transformers.
It’s a bit of a trip if you mostly travel by train or drive but totally worth it. They have a great selection of figures and some foreign things to drink. However, if you’re like me and into gunpla or modeling kits, then yes, this place is absolutely worth the trip. Sure you can order online but then you wouldn’t see the whole wall of possible builds and a nice selection of paint as well. The staff is also welcoming and very helpful as well!
Wow....Just WOW. I’ve been to so many stores that sell anime figures in NY and I can tell you this one sells their items at a fair price, honestly probably the proper retail price it would sell in Japan. I haven’t been to the store in person (Yet, I’ll see you guys this Friday!) but I ordered a few Frame Arms girls and I tell you other places would jack the figures price up to and extra $20-$30 even $100. the frame arms I ordered they sold for $44 other places tried to sell it to me $60+. I’m honestly excited to go and check the store out in person and come out with a few more items!
[Updated read bottom]I love love Lunartoystore! I live in Missouri but get figures from their online shop. The owners are the nicest people I have ever purchased from. I always have a easy and safe shipment. My items come very secure and boxes are never damaged. Wont by from anywhere else and I have bought from amiami. Tokyo otaku mode ect. OCT 2018[Update] I noticed the store has gone through some changes the preorder process is different you get charged immediately after placing your order, also the customer service is not how it use to be I dont know what happened to the other people who would email back but I miss them greatly. I still use this shop to get some figures but had to search for other sites who do not charge immediately. :( Feb 2021
Almost got into an accident when I saw rare anime toys in the window. Parked the car and went inside. They were closed but allowed me to browse because they had to stay late to process inventory. Super cool and awesome to let me and my wife shop while they were about to go home. I quickly browsed but felt like I could look for hours, it was like a anime shop right out of Japan... Staf was super friendly and were clearly anime fans. Knew all the prices and everything was priced as the market asks, so I know I wasnt getting screwed on price. I saw a Berserk figure I wanted, bought it for cheaper then I expected and left. Will be back this week to do a full browse! Cant wait!
A nice little store that you wouldnt necessarily see unless youre paying attention....but once inside is a cornucopia of anime figures, gunpla, transformers, and all kinds of collectibles. They also have a website so thats helpful to have on hand (since nothing is pricetagged, but thats not so bad lol) Staff was helpful and will return in the future.
Omg!!...This place is awesome!! Went there 3 days straight just to make sure I didnt miss anything. Anime castle to this store is like comparing a Ferrari to a Honda civic....yeah....its that crazy. The guy that works there is very knowledgeable and he takes his time with you. Couldnt ask for a better store. Well done to the owner and staff.
It is nearby my house at 32nd Avenue in Bayside. I picked up the transformer to give as a gift to my friend’s son. They have a lot of items to choose from. The owner, Amy is very nice. We talked for awhile, changed some ideas because they are very new in our area. I hope that more people will come and patronize their products. They have a lot of nice items and since I am a mother, I am not really familiar with them. She told me they are collectibles and really exclusive items. Hoping the best for them and their business too! I recommend, if you are collectors, try to come and visit their store.
Would be nice if you guys posted somewhere on your website about the store being closed due to the gate malfunction. Traveled almost an hour to get here to be disappointed. But, Ill try again in the near future.Unlucky me, you guys literally posted right before I left my house.....well then, thanks for the quite response and Ill be seeing you guys soon!
Finally arrived my figure of taiga aisaka dressed as a bride.😍The wait was long but it was worth it, the only bad thing was that when I arrived in Spain the customs department charged me €100 for delivering the product to the thieves.but I recommend lunar toy store, good quality and very good customer service
Total reviews rating 4.7
86 Reviews for Lunar Toy Store 2023:
Great selection (not as much as Gundam Planet in New Jersey, but still pretty great), friendly and knowledgeable staff, decent prices, and cool displays. Youre mostly going to be finding newer items, especially newer Gundam kits here rather than older items.
Compared to their online store, this location had model kits on one side and figurines on the other, with display shelves in the middle. The selection of model kits is great but skews to limited-print and exclusive kits, so many of the kits are expensive (think RG Force Impulse Gundam Titanium Finish for $180, or RG Phenex for $300). Its always fun to see what they have in stock each time, and the staff are friendly and will answer any questions you have about the stores contents.
Super helpful store. I love this place for all my figures. They even have accessibility for you to see their next shipment online for the month so you can be first to grab the figure in store or online. Staff is really sweet and the place is super clean. So far I bought 5 figures from them and will get more in the future
Definitely a fantastic store for Gundam model kits. I purchased a MG model that was unavailable online, but happened to be in stock at the store. That being said, I do wish there was more MG model kits. Some of the items you view on the online store will most likely not be available at the in-person store. The store is relatively small, so it explains the limited stock. Also, the cashier (I didnt catch his name) was super helpful. I wish the variety was better, but still a great store.
First time purchasing from this store. Im from Ontario, Canada :) I bought Deidara nendoroid and shipping was fast even with FedEx ground. Customer service also answers within 24-48 hours. Thank you so much for your service! Hope to make business with you again in the future!
Best store Ive been to. I travel from the bronx to buy from there. The store clerk interact with the customer and is knowledgeable in gundam kits and model stuff. He gave me good tips on building kits
Love this place. Home of my custom diorama. This hobby shop has paints, kits and then some. Worth traveling to just to take a look around. Youre sure to find something youll love.
A social media post of a Gundam kit I wanted showed up on my feed. Signed up easily and the shipping was so much better I cancelled a pre-order from another store.It shipped safe and even faster than Predicted.
Bought digital. Truly an incredible experience and my figure came to my house in excellent condition! c:
The store is a big small but it’s packed with so much stuff! I was in awe. My only complaint was that they didn’t have a bag (not sure if they don’t provide bags in general) for the figure I bought. It’s a bit annoying to walk around with a big box especially when it’s raining. It’s just scary to walk around with something that could potentially get water damage