Kerbside pickup
Yes
Lush Cosmetics in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff get temperature checks
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible car park
No
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 212-799-0235
Site: https://www.lushusa.com/
Site: https://www.lushusa.com/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:10AM–7PM
Lush Cosmetics in other cities:
Comments (55)
I have been using lush since few months and I should say, their shampoo, Hair conditioner also face products are very nice. I am still trying new products of them. My hair is getting stronger and better since I am using their Argan oil shampoo bar.staff is very helpful especially Anna helped me well. I would highly recommend lush to anyone. Thank you.
I am a big lush shopper and this was my first bad experience at any lush. I love going into lush and testing out the products and I always leave the store with tons of new products. I walked into the store and the associates were sitting and chatting and when I asked for a demo of something the associate just explained to me how to use it and went back to what she was doing. Then when I asked another associate for a product he told me it was out of stock. He did not offer to order it or show me any other products like it. I love lush and will continue to shop at lush just not at this location.
My daughter had her birthday party at Lush UWS yesterday. After some demonstrations, a tour of the store and some activities, the girls got to make a bath bomb of the birthday girls choice. After, they had facials and got to see all of the products before shopping for their extraordinary gift bags included in the party price. They were made to feel like it was their own beauty playground. There were 7 girls for an 8th birthday. Ive never seen a group of kids have so much fun. The staff there is so warm, welcoming and helpful. We do big parties every year and this was definitely one of the very best. I would suggest it to anyone. It is also very well priced for a two hour party!
This is an extraordinary place to shop for handmade cosmetics. Products are made from fresh Organic fruit and vegetables. Nothing is tested on animals and they use little or no preservatives or packaging. They always indicate when the product was made and it is made fresh by hand. Staff is very friendly and will go above and beyond the call of duty to help. Here you will find great and unusual gifts. Drop by for some bath bombs, luxury bath oils, shower scrubs and gels, soaps, body lotions, makeup, perfume, or hair products. There is a creative informal atmosphere at Lush so get ready to enjoy yourself when you shop here. If you want to get that original gift and have fun while you shop - visit this store! It is amazing!
Amazing staff, this is the only place Ill buy my soaps! I forgot his name, but he was very inviting, and gave the best hand/arm massage and asked about my dove tattoo. Next time I come in, I will definitely buy a lot!
Their customer service is Impeccable they help so much with my Christmas shopping Im definitely going back
Wonderful products. Great hand washing sink to test products. Terrific staff. Been using Lush products for a ling time. Great product ethics, innovative packaging and luxurious feel.
Ahhhhh what can I say about how much I *love* Lush!! And this store is well kept with very helpful employees! I come to this location every time I visit the area. Keep up the great work!!
Quick and efficient, I made an order for pick up and things went smoothly.Was in and out (was short on time so I couldnt check all of the new items)
Very wonderful conversation with Bruno, a knowledgeable and very friendly employee! Only upsetting thing is that I asked staff for vegan lip balms and they showed me items with honey in it, which definitely isn’t vegan.
Great experience as usual. Was able to pick up everything that I needed helpful staff.
I love the UWS neighborhood LUSH store! Everyone there is very helpful and enthusiastic about the product. This store moved a few blocks from the original location and since Ive discovered the new store, Ive been there several times.
So great! I love all the products. The staff was super amazing!
Had Evan help me picking out a gift for a friend! 10/10 super friendly and made my day so much better!! Great products, amazing staff!
Always a great experience. The staff is kind and helpful. The products have replaced a lot of things in my home.
Great experience with online order and pickup, all following standard covid regulations. Thanks Lush team!
The staff are very welcoming and helpful. I had the pleasure of being assisted by Dina she was very informative.
Outside of the good products. The people who work at the locations are amazing.
I love lush every time I go in there its like being welcome home
In store personnel are very pushy, will not leave you alone to shop
The staff (Hannah) was very nice and caring to my needs. I will definitely come back.
Ever since I got engaged Ive gone to every Lush in the city. This isnt to say I know anything about it.
The staff here are so kind and helpful! they have a great stock of items!
Excellent Lush store with very pleasant staff.
Great. Fun welcoming staff, fantastic products.
Nice store and friendly employees. Will shop there again.
Great staff and amazing products
The staff were helpfully and very friendly
Staff a great a lovely experience everytime.
Great products organic products is always a plus😍😍😍😍👍👍👍👍💖💞💚💜💙💛💝💝😊⭐⭐⭐⭐⭐
Awesome service and products, totally cruelty free
Great selection for pre made Gifts!
Always helpful and lots of variety.
Best natural skin care products!!!
Staff is very friendly and knowledgeable.
Quick visit. They seemed pretty chill
Great products great place.
Great service and tips from Emma.
My favorite place for bath bombs!
Pushy sales people. Great product.
Phenomenal!
Love this LUSH store
Love this new location!
Good
Fine
Total reviews rating 4.7
55 Reviews for Lush Cosmetics 2023:
Review №1
2022-05-01I was walking around and saw this store and the colors jumped out at me, so I decided to look around. I walked in, and the employees all greeted me. They have the best bath bombs and bathing necessities. The employees answered my questions patiently and kindly. I got hair moisturizer, shaving cream, and body lotion. I didnt get any bath bombs, but they did have a huge array in different shapes, sizes, scents, and salts. Next time Im in the Upper West Side, I will definitely be coming back. 10/10 reccomended!
Review №2
2022-02-16Courtney was such a great help! It was my first time being able to experience lush in person, and she set me up with the ultimate self care haul. and threw in samples!! definitely worth every penny.
Review №3
2021-09-23This store was amazing. The staff were very friendly and helpful. I told them what I wanted and they knew exactly what to get me. Even threw in a couple samples for the road. Definitely recommend this store for an amazing lush experience.
Review №4
2021-08-21High quality products with eco-conscious packaging. I have interacted with three different staff at this location and all were knowledgeable, friendly and accommodating. Appreciate their continued retail presence in the neighborhood - it’s what made me a customer!
Review №5
2020-12-21The staff were incredibly friendly and helpful! It was my first time actually shopping at one of their physical stores vs. shopping on their website, and they made me feel so welcome and educated me about their different products and the general philosophy of their store. Great experience and great products.
Review №6
2020-11-07Popped by this location to pick up my regular products, and they just started to let shoppers inside. The staff was so friendly and picked up my day 100% - theyre knowledgeable, helpful, and made great recommendations. Now Im just as excited for my samples as I am for my usual products.
Review №7
2021-03-30Service was amazing. Lotions are very unique and nice. Got some tasters for my teachers. Especially with all this hand washing via covid. And I initially went for henna and now I will only buy from this business. Wanted to cover my gray without chemicals. And I have sista locs it did a very nice job. Stayed for 4 hours without a cap over my head
Review №8
2020-02-20I had such a great experience with the folks at this location! I live in Oregon and needed a gift for my brother-in-law in NYC. I was able to order a great gift basket online and have it ready for pickup in store. I spoke with Cate, one of the employees, to make sure that everything was all in order and she could not have been more amazing. She helped to personalize the gift and even included a bunch of awesome samples. Highly recommend them for the amazing customer service, and, my brother-in-law was super happy with the gift!
Review №9
2021-02-27Really love Lush and this is a nice location. They have a great assortment of packae gree products and I recently learned that you can bring the black pots back to the store when youre done and they will recycle them. When you bring 5, you get a free face mask. Pretty cool incentive to recycle and their products are amazing.
Review №10
2019-07-08Wonderful place to shop. Lush has the freshest cosmetics & personally this store & the store representatives were really friendly. Erin was so lovely and explained each and everything in detailed. The fresh face masks in the display was super cool.