Kerbside pickup
Yes
Macys in Bay Shore
Categories
Location on the map
Bay Shore, Suffolk County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 631-665-8400
Site: https://l.macys.com/bay-shore-ny...
Site: https://l.macys.com/bay-shore-ny...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:11AM–8PM
Macys in other cities:
Comments (199)
Always clean, the perfume and jewelry areas has good staff. Very helpful.
Very well enjoyed shopping 🛍 there hope to be back soon 🙂
So happy to see it busy and so much inventory, restored my faith in the economy
Total chaos, no organization. You wait on the line to pay to ask for a size? Noone working the floor except the person for the finish line side. 2 stars for the sale, originally $70, I paid $50.
Very annoyed I walked around the store shopping brought my items up to register the clerk wouldn’t ring me up because I wasn’t wearing a mask, makes zero sense considering the mandate isn’t even a legal mandate. Brought my stuff to another register and was rung up, I don’t get these people and all of America is tired of it
The woman who helped me at the fragrance counter was very good 👍😊
I went shopping for a sweater and shoes and was helped by Vivienne Brown to find the sweater. I went downstairs for the shoes and Vivienne found me downstairs and brought an even better sweater choice. I was impressed and very appreciative of her wonderful customer service, she went above and beyond and I left a very happy and satisfied return customer. Kudos to you Vivienne for you fashion expertise. You are a treasure!!!
Cleaner then the last one at smithaven mall not much there then other Macy s
Very nice I love shopping at this store.
Kind of disappointing how the quality of the store has declined. It was disorganized, kind of dirty, and there wasnt a great selection of clothes. Hopefully, theyll step up their game.
Love the Joe Malone staff.
Super expensive, only worth shopping when there are sales. I mostly just go to get Starbucks
Was able to get a great deal on a Cole Hahn winter coat. $300, I paid $89! However, that being said they have a horribly poor selection of plus size coats & even Worse selection of Plus size clothing for everyday or work. This was I. the Bayshore NY store. Better off going on the website, better choices, better deals. I ONLY gave 3 stars because of the coat. Shame on Macys for making this area much smaller in the store.
I wish the store was bigger. Excellent staff.
Not a big shopper but plenty to choose from, lines were pretty short and quick for Dec 23
Its a macys pretty clean not too crowded
Bought Chelsea bedroom set on 5/2, received stool on 6/12, rest of the set came on 12/11 after 3 dates changed, all pieces came in boxes except foot board, foot board had scratches and was discolored, either was used return/floor model, at the end of assembly found out all 8 legs of vanity missing, no ETA, didnt want to wait another 7 months, refund was issued and set was left to be picked up on 12/21. 1 star on Macys logo.
Best for perfumes
Not happy with not getting a paper receipt for my returns. I guess Im supposed to assume that the transaction was processed correctly. Also, the sales clerk should look inside shoe boxes to make sure they are returnable? Must be poor training.
Macys brick and mortar store has very little to offer and its prices are exorbitant. Dont bother going to store...very little selection. Shop online instead...your are more likely to find what you want.
I just visited the Macys in Bay Shore. Ive worn Jessics McClintock for 30 years, and Macys told me its discontinued. The nice lady at Jo Malone tried to sell me some as she explained how the fragrances are made to be layered. She knew my love was JM, so she suggested I try Amazon. I did and made my JM purchase. Even though I didnt buy from Macys this time, I will return, bc she knew my need and didnt try to rob my pocket for a sale. Ty
Amazing people great service and great pricing
One Black young Girl at the Shoe area ,wasnt very happy to help me to get a shoe for me to try
Nelly was so helpful in getting my dress ordered in the right size. She went above and beyond. She made it a wonderful shopping experience!!!
The lady in MAC was very helpfulAnd amazing
Macys is always branded store, neat and clean. There will offers every season and macys backstage is a big advantage for the customers.
Great store when they have stuff in stock...
Always helpful associates, love the ship to your house options if they dont have your size in store. Love they have a Starbucks.
Macy’s was redone at this location and the layout is great. They have a Starbucks now and departments are easily identifiable. The store is well maintained. If I would have a complaint it would be that sometimes you can’t find a cashier readily available. Their return department/customer service is on point and at a good location.
As compared to other Macy’s stores this one is highly disorganized. They have some sales going on, but not enough of a discount to convince you to shop here. Every time we went here we have a hard time in finding open registers. There’s a Starbucks inside the place and parking is always available, that’s about the only thing good here. We have used it more to return stuff than to purchase things. Good luck finding anything in here.
Return clothes we got online. All in all good overall, we just had to wait about 20 minutes cause of LONG LINES
Spent like 30 mins trying to find someone to talk to on the phone but it seems like it’s they are all too busy or they really don’t have enough people for this business.
Havent been in Macys Bay Shore much since covid...what a positive experience...representatives were friendly, knowledgeable of their products and thoughtful...wear a mask, go to Macys!
Well..tonight i tried to get a gift card with an envelope and was really surprised to see that u dont have any. So im giving my husband (2 )$100 gift cards in a small Macys bag. Not to dressy😔.
Friendly atmosphere, diverse place to work, and great deals.
Placed a same day pick up order 4 hours ago and still not ready. I walked in to the store to inquire about it since Im from out of town and didnt want to make a trip back and the girl was clueless. Said she didnt know when it would be ready and she wouldnt even call to ask the people who had orders. Ill never place an order at this store again. Ill stick to Smithhaven or even Massapequa even if its 45 minutes away from me. They lost a good customer. Currently sitting in parking lot for 10 minutes to see if I get the message its ready. Get it together Macys, Target has orders ready in less than an hour and youre a high end chain. Unreal!!!
Great prices in womens department with still choices in sizesBought fashion plus sizes for my daughter. If I waited for after Christmas I wouldnt find all the choices and the 1 day sale 20 off for 100 I spent 200 got 40 off to go back today.
I work there so... its a likely place a lot of options for bay clothes, shoes jewelry, makeup, and more for men and women. It has a nice Starbucks.
It was not good line was big and slow ask cashier for another cashier. Her answer was there is another register on the other side told her by the time I get to the other side it will be the same thing. Her answer was well them you wait . I was insulated.
Had to make a return. Made without hassle
I feel like im around my tribe of people
Macys tends to be a notch above most stores. Fantastic selection of clothes and footwear. Always an employee eager to assist customers. Keep an eye out for sales and discounts in order to maximize your bang for the buck.
I have been in Macys from east to west coast. All the stores are exactly the same. They are well lit, very clean, have lots of inventory and normally quick to pay and check out. Lately, it has been difficult to find a human on the sales floor to assist you. I do like the fact that they have an entire department for ladies petite clothing.
Basically its my fvrt store..but sometime i get lost..n some products they say we cant sell this to u or n the prices r wrong on stuff..on counter they will change the price
Amanda from impulse beauty is absolutely outstanding. Whenever I go to this store there is never anyone in the whole cosmetics department to help me and if there is they are down right rude and uninformative. I came into the store to take advantage of the 15% off cosmetics sale and let me tell you this young lady was fantastic! I have no idea when it comes too makeup. She sat me down in her chair made me feel comfortable, confident and beautiful. I left with a beautiful makeover a ton of products and most importantly knowledge. She showed me step by step how to do every single application. Thanks Amanda, your talent and your personality is going to take you very far! - Lisa
Its a nice store- clean and well presented. I enjoy shopping there. HOWEVER....and I see this in other reviews and it is true- you can spend 30 minutes gathering the things you want to buy and then be unable to find an open register! After searching and waiting at one or two locations you are told by an employee that the register over there is open. When you get there you find a line of people waiting to pay. So after spending 30 minutes shopping it takes you more than 30 minutes to pay? Thats absolutely ridiculous. I have on several occasions just dropped the stuff I selected and walked out the store. Its no wonder that the brick and mortar stores are dropping like flies. Do they WANT us to go somewhere else? It makes no sense!
Macys, one of our favorite stores. Well supplied, and always have the largest selection of your favorite items. Glad to see you guys are back!!! 😄😄😷😷
The management in the fine Jewlery department was very patient and understanding with one customer who had alot of questions..and I just want to praise her for having such a big heart. I dont remember her name but she was wonderful and I did not mind waiting in line.
Check out backstage for discounted originals
Went to replace a defective mattress. Had no difficulty. Salesperson was wonderful. And on top I got some nice cologne. The redesign of the store is amazing. Bright and organized.
Very disappointed in Macys. Waited an hour and a half in line on Christmas Eve to be told that the safe was closed and the jewelry that was on sale was not available nor could I get a rain check for the price they were offering online and at the store. Seems like a come on to get me to buy something else more expensive. Im up Macys cardholder member and Im very disappointed but their jewelry sales department.
The bags could not get thinner and the registers were a mess..breaking down etc.
The Medicaid Program that pays her to care for me they have not fixed there down escalator in over 6 months it should be noted that you must use the elevator if you cannot walk down stairs there was no signage..
Typical Macys. Overpriced and few employees around to ask where something is. Meanwhile the jewelry area has all the staff and no one is buying jewelry. The returns line was short though. The employees that I did find were helpful and nice
Excellent change since the remodel. Having been disappointed by the condition of the old Macys I tried to avoid it unless there was a phenomenal sale. But I have to say that since the store was remodeled it seems so where the livelihood of the whole experience. I went in recently to do some Christmas shopping (on Black Friday evening) and despite the line which is to be expected ended up getting phenomenal service from their jewelry staff. The gentleman, Kevin I believe, had more knowledge then I would ever expect to find from a retail employee and helped me find the perfect watch for my husband for Christmas. Im really confused by the other reviews and they seem to be disgruntled employees no store is perfect and yourll always have annoyed staff somewhere but Ive seen nothing but helpfulness here since they remodeled.
Nancy noticed my GF trying an oversized jacket on to hide her baby bump in the future. She is 14 weeks and nancy knew right away as she saw her in the mirror. Nancy Gave great service and even advised of checking out the childrens clothing upstairs. Nancy Changed our experience positively.
This Nayshore location is not as nice as others. I was not impressed with their Womens stock or Juniors Department at all. I left only purchasing a pair of earrings. I went mid February looking for a classy,yet sexy RED blouse and found nothing. Very disappointed. The entire Mall is disappointing. Has been for the past 10 or so years. I guess its the Clientel they cater to. The mall is very ...I dont want to be anymore offensive than I have been already,but it is a great inconvenience to have to travel all the way to Huntington or Smithtown/Lake Grove to get decent atmosphere and products. I wish the mall would stop catering to... and remember us Working Class.
Great store. I was looking to buy a suit and had no idea what I was doing. The sales girl was extremely helpful in guiding me through the process. I got a great suit at more than half the price quoted by the mens warehouse next door
I love to go there when they have there sales you find go ones..I got my Michael Kors slide there
Go out of business already over priced and over rated take advantage of people during lock down when they cant get out to post office and with no phone service due to covid19 nobody to call to pay bill online ..very bad macys those late fees cost more then I owed ...shame on you macys you lost a very good customer look at my history...like I said go out of business already
Great place, convenient. Special shout out the second floor cashier by children’s section on Saturday January 11th. Professional, respectful and very helpful. God Bless.
The store easy to look around workers were very helpfulThe prices were fail a lot to choose from,I will return again
Macys Bayshore has gone downhill quality of merchandise is just not what it use to be. Whos there buyer
Very helpful!! (Perfume Dept.)
Check out Service is slow. Waiting time is always longer.
Ms. Celeste is a sale associate at this location. Her attitude is horrible. She slammed my receipt on the table. She stated that she called a manager and that they did not want to meet with me. Her customer service is not exemplary of Macys. I am so close to cancelling my Macys platinum credit card.
This macys is located in a mall and is on one end so its great to park in front of macys cause you just go straight to see the whole mall AND get to go through macys twice. This is a really nice location with very friendly staff in the jewelry, purses, and perfume departments (the only ones I visited Im sure the rest of the staff is just as helpful) definitely recommend shopping here
It’s Macy’s. Do I need to say anymore?It’s still around, Open, and has a variety of viral and trendy fashion.Go to place for a wardrobe change or upgrade.
Its Macys. You know what youre getting. The Bay shore location has been renovated and looks great. Lots of associates to help, but what I like best is that they have TONS of promotions. Theres always some type of sale going on.
I was shopping for a good quality Mens suit at this department store. There was one man behind the cash register with a line of customers with their soon to be purchased items. I needed customer service. There was no one to assist me to find items in stock. The indifference of the manager reminded me that my four hundred dollars for a nice suit and accessories could be better spent somewhere else. Two stars because I heard Christmas music playing. Bah humbug! Dont settle for less. Persuade the dear clerks (after putting yourself in their shoes), that if it werent for you, the dear customer going to see THEM, that they would be totally unnecessary and as obsolete as an eight-track tape player... unemployable. However, blame the upper management who place profits and understaffing above your needs.If I could try on a suit by magically entering the laptop on my dining room table, then that would be an excellent choice. Right down the rabbit hole, shopping with Alice. However, my magic powers eluded me and Alice in her Wonderland would need to wait for me at home while she intelligently peruses the Shopping Channel (or whatever you call it).I went to J.C. PENNEYS and found what I wanted: a Michael Strahan, grey three-piece suit with silk pocket square. Perfect.Macys wasnt exactly horrible, only incompetent.
Continuoiously makes false advertisements about give-away events on the Westfield Mall App and in store. Had a poor experience with their Go with the Glow event they advertised. Bait and switch... Manager who was supposed to be in charge was on vacation! Neice and neighbors have had same complaints about their give-away events in the past. Get the customers inside the store theyll leave with something in their hands. Im sure those giveaways either dont exist or marketing doesnt know about the true friends and family discount for employees only... 🙄. I complained to mall management Ive yet to hear from them. 1 star for not having a choice as this is my local Macys and for the guy who made an effort at the Clinique counter manning the entire cosmetic department and seemed disheveled as he had been stuck until whenever someone was coming to relieve him.
No sale signs were on display for the buy 2 bras get 2 free. I had to ask a sale person about the sale. This is very disappointing. Also panties were on sale but again no sign and very limited stock keep this up and the store should hired new management
The girls winter coats that I were looking for were right there. The staff were very nice and helpful even to go search for another size at another store to be either picked up or shipped to my residence. Give many thanks.
Not much to say.We wanted to buy levis jeans IT was marked a one price and IT was not válid when we got to the Cashier.This was unconfortable, and very unplesant.Another thing is that there is NOBODY TO ANSWER YOUR QUESTIONS.
Always a pleasure when staff assist when you need help..
Had a lot of nice things and has a Macys backstage upstairs. Pretty cool
Clean, Relaxed, High End Atmosphere! I Love this Department Store! I highly recommend This place for all Your Clothes & Accessories, Shoes/Sneakers/Boots & Cologne/Perfumes too! : )
Dont drink water here I know is free but dirty
Ive been going to this particular Macy*s my entire life. Always here at to shop there but not even close to enough staff. The one person on duty is always running around like a nut trying to help everyone. Not good but I love Macys!
Love shopping in Macys the people there are so nice love the fact there also a Starbucks great people great coffee
I was able to get two dress slacks, and two blazers, because Macys had sale that I buy one and get the other half off. Gotta keep checking Macys sales; well worth it.
We love shopping and Macys Good stuff
Recently remodeled, this location has been considerably brightened. It utilizes space better with a seemingly more open concept.A Starbucks location is perched at the south parking entrance for those who like a department store with their latte.
Stood in the shoe Dept for 30 mins waiting for someone to get me a size from the back. The one person working in the shoe Dept is on the register ringing up customers from other depts. Macys is the worse as far as customer service is. Theres no one ever to assist, its 10 times worse during the holiday season.
Macys, Macys, when will they sell their products at reasonable prices. And to make matters worse, the quality of the clothing leaves much to be desired.
If you become a card holder you better be loyal and generous spender or they (Macys) will close your account. Great if you love shopping😊
Was a very clean store and return line was processed quickly.
This place was a mess it was gross if it had a star lower then one thats what Id give it and on top of that I was helped by a nice man in mens named Frank but when he need to get the manager Martha I believe her name was she was rude took forever and looked like she was just walking around doing nothing I hate the macys in bayshore NEVER again its like this everytime I go in there
I love Macys in the quality of everything I dont like that all the coupons have changed usually have a coupon its not good for anything just like the other stores now but if you shop well and on a sale racks you can get great deals close to all gray parking everything looks nice and neat an organized
Terrible. Hated it, I am a former employee who recently quit, loss prevention harass the customers, the employers are extremely rude, my wife and I both work there and she still hasnt gotten paid from two weeks ago or the first week there. The executives yell at you in front of everyone and the store is filthy. We have both gotten sick multiple times since we started working there and a lot of the clothes are stained or in poor condition. Please dont shop there if you want quality service.
Marquis Mateo Im sorry you had a bad experience but I think you are overreacting. I work is this store and everybody is friendly and the managers they just tell what to do. Not a big deal. Its like any other job once you do what you are supposed to do you are good. So, relax !
The woman behind the shoe counter wasExtremely helpful. They should hire more help. The line was 8 deep and no sales people on the floor
My mom had to come to Macys which I really dont understand why theres so many other stores you can go to its over expensive just because its actually in that store its not worth it
Always overwhelmed by variety of stuff they have. The store is always clean and organized and the staff super friendly
Went to buy a suite, found a nice one that fits perfectly, walked around & could not find an open register on the ground floor. Only register was open in mens shoe with a long line. Had to leave the suit behind. The other workers were walking around or searching the racks👎🏽👎🏽👎🏽👎🏽👎🏽
This store is a joke. Sanela thinks shes this high society ring leader, shes just a clown. They also allow managers to make fun of mentally disabled employees. Once my manager told me what Sanela said about me behind my back I got the hell out of there! Shes Trash!
Despite the crowded store & long lines, a very nice women assisted me with my purchase. It was a very nice gesture to keep the spirit of helping others during the holidays. I thank her.
Absolutely hated working there this year. Human resources cause too much pressure and the store department leaders take out their stress on their employees. Multiple times Ive encountered fellow co workers at the brink of crying, nobody loves coming in to deal with their bosses, the store manager Martha is an uptight, rude, bossy, b*tch, when I worked last year in fragrance I loved everyone I worked with: hale, elaine, Sonia, tito, were all so lovely and caring and genuinely care about their employees. 5 stars for fragrance, no stars for the store itself.
As compared to Macys in New York city, this Macys store in Roosevelt Field Mall in long island is highly disorganized. But, almost all the times they have some sale or other going on there. Again, unlike Macys in New York city, here you have to spend couple of hours to find what youre looking for because display is horrible.
Just other Macys with same prod
Love Macys!! Great value and prices always!! And when you check they always give you the sale prices and try to find the best coupons for u!!
The dress department is so messy and disgusting. Its hard to find anything in there its like digging through trash. Everyone is so lazy and if you ask for help they immidiately get an attitude. Will definitely never shop there again.
I had an incredible experience with a wonderful Lancome Associate named Sheila. She did an amazing makeup makeover ..and taught me how to use the makeup .I received so many compliments - Thank you Sheila .
A bit tough to find a cashier, but it is a Tuesday. When you do find one they are most helpful. The clothing choices always keep me going back.
Had to grab a last min Father’s Day gift and was greeted by genie from polo cologne and she was the sweetest and great help for finding the right cologne for my picky dad thank you so much!!
I like the old setup! I find it hard to find clothing in the juniors section. They still have great sales. My number one go to place for a new outfit!
This store is horrible they fired best employee at this store Name Bobby store manager is horrible. Senella. HR Manager is horrible her name is jessica. And asset protection is also horrible located near starbucks, this place is racist.If your kid needs a place to shop dont go to this store!!! Dirty store horrible customer service.
I was able to buy an evening gown for a wedding. Small supply, but nice clothes.
There isnt enough help. Love the quality. The customer service in the store is bad. Sassy and they dont to help they look the other way found out that trick.
With few exceptions, it will be a while before I put a foot in that store, In part I blame management, new people who have not been trained properly and have no concept of working retail.
Love Macys just wish they offered coupons to the regular shoppers not just Macy card members
Store #56 I was assisted by WENDINE MOMPREMIER SALES LEAD..gave me her time and attention in helping me....SHOUT OUT HUMAN RESOURCES!!!! SHE A GOOD HIRE!!!!
So little product available
Horrible customer service, horrible business, store manager is racist! They one day sales are not really sales they mark price higher. Loss prevention team is racist, dont shop here if youre a minority you will be targeted. horrible experience in this store/
I go here whenever a new mens fragrance comes out,to check it out.
Horrible customer service. Today at mens department there was nobody to help me to find what I wanted. After I asked other members of the staff somebody came but It was his first day at work. Bless him. Finally I went home with nothing. I went on propourse after looking it up in the website.
The customer service is awful in the watches department. I waited over 45 minutes and never received help. I called the department to try and located someone, I had other sales departments page for management and I was told I had to wait for the sales representative with a key. Macys customer service couldnt even get in contact with anyone to get me help!
Going to Macys is a good choice if you want to try something new or looking for fancy dresses or tuxedos. It can be pricey but the clothes are very much worth it.
Great variety of designers,great set up of incentory..high end..i thought i was at Walt whitman..very clean and organized stored..sales people were great they didnt hover.
Macys is one of my favorite places to shop but the Macys in Bayshore... the womens Department sucks LOL! If youre looking for up-to-date plus size clothing the Lake Grove Macys and of course 34th Street Macys are the places to shop :-) ;-)
The men’s section here is horrible, little selection in popular clothing brands such as Polo and Calvin Klein. Other wise pretty decent Macy’s
There was a very difficult and unreasonable customer in front of me on the check out line, and they handled her with grace and patience. Good job!
All fiting rooms were closed there was no customer service around. Anyways macys is not what it used to be!
Nice clea, employees are very helpful. The Starbucks inside the store is great.
African American Sales person at register in womens department dressed very professionally and went out of her way to decompress line and a good rep. For Macys. In Bay Shore.
Amazing store, I go there often for presents for my family!
My all time favorite store to shop. You can items for your household or yourself. They always have good sales.
In the whole Men’s Section there was literally no one on the floor to assist you. And there was only 1 register open. When asked for help with an different apartment they would respond by saying someone will be with you in a sec and then they would run away .
This is a nice Macys however it is not like the Macys in Roosevelt Field or Manhasset which arm I consider the flagship Macys. Still a nice Macys and has a decent amount of variety
The young ladies in the dress Dept were very helpful with ordering the dress in my size and making sure I received it in time for a wedding.
The associateds at Macys in the mall in Bayshore were very rude. Should have taken the ride to Smithtown
Very few sales people to actually help u although in jewelry I found one woman to actually help me and very sincere . registers in clothing dept not opened . no one to help in loungerie . or domestics
Love you can walk into the store from parking lot. Clean place, good customer services
Very nice and clean.
❤️❤️🌹MACYS IS .....MY BEAUTIFUL ❤️ STORE🌹FOR MANY YEARS! 🌹❤️I LOVE THE QUALITY !AND THE PEOPLEIS VERY POLITE !😊🌹❤️🌹❤️🌹❤️🌹❤️🌹❤️🌹❤️
Nice staff 👍 and good stuff with great deals 👍 👌
Great place 👌 to shop.
I always find a great deal at Macys..this particular location was very good..staff was extremely helpful..and I bought two pieces that were definitely worth it!!
Bathrooms were not clean
Employees were nice and helpful, and the store is nice!
Wide selection.However not enough floor clerk or customer service rep to give info etc.I had to walk about before actually being served by a cashier bcz of staff shortage..Overall clean environment and friendly staff...
A favorite since my grandma taken me from when I was little in the city, queens center to out here
I always like going to Macys they have great sales and there clearance racks have some really great prices on clothes on the racks.
There is a noticeable difference between the staff at Macys Herald Square and other New York - Long Island stores. Otherwise, this is a great place to shop.
I went to find something that was on sale. Went straight to the item then to find a cashier. I founded one and was right back to my car.
Today I went for shopping in Macys.It was good experience.I got everything for what I was there.
Terrible customer service in watches department ....
Its ok I just feel I should get what I pay for I definitely will never buy boots there again
Great prices, sales, alot of walking , recommend wheelchair if using a walker!Ypu can get alot if on a budget.
Macys is great for everything, clothing for the family, skin care products, shoes, household items, jewelry. Roosevelt Field is the biggest one so youll find more of everything.
Great service, but not a wide variety of merchandise.
Found some good deals. The store was clean and neat.
Not what it once was. Too many discount racks. Store very messy and prices not very competitive.
Nice place typical typical Macys the Starbucks is a plus needs better seating not enough seating.
Still too expensive went for a gift they wanted to charge me 125 went to JC penny got it for 65 crazy
Makeup section was perfect. Lots of help nearby, but they left me in peace to browse, too.
They got everything except good kicks
Overpriced crap and nothing I wanted. I received a giftcard in December and finally decided to use it and bought a hand vacuum that was on clearance. This place sucks and I most likely wont be back.
Clean, professional staff, quality merchandise and a wide variety. A fun place to shop where the customer needs come first.
They had a sail on toaster ovens . Monday was the last day!!! 30$ Not bad at all....
I am a Macys shopper have been longer than I can remember. Always have a pleasant experience & find what Im looking for !
The personal is kind and nice,the store has great variety on everything.
Horrible went to this location to purchase a few things only to be profiled by a asset prevention employee Reggie who followed me around the whole store then when I confronted him after catching him on video he lied about the whole situation don’t shop at this location if you don’t want to be profield
No service on the 2nd floor.. ANNOYING! but i had an issue with my credit card and one of the managers there was so helpful.
The store at the SouthShore mall is pitiful!The departments are small and theyre a mess! The selection is terrible, they never have anything I am looking for. Hate going there.
They have alot of sales right now you just have to prepare your self to be there all day looking for them
One of my favorite places to shop but coupons rarely work on all items!!
Young gentle at the return mail order has a great attitude always kind and courteous.
Best store ever always has good sales
I love 💞 Macys. Its a great store.
The customer service desk near door on 2nd floor makes life easier. Like Macys! Good sales.
Love shopping at Macy hate when I have to go back because they forget to take alram off ,so upon my return I always spend more money again lol 😖
There are a few happy mothers this year. Macys had great sales and fine styles.
Did get what I wanted and sale prices were not good
Love macys carry many brand names. Very clean n employees are friendly
This store is huge you can find everything, make up is awesome and the prices are very affordable
Fantastic service in the jewelery department, they were extremely friendly and helpful in finding exactly what I was looking for.
I returned 2 pair of sketches and bought the pair I wanted. Sales person was very helpful
I love all the deals here in the Westfield Mall
Love this store
Ms Dior in the mens fragrance dept made my fathers day shopping experience fun!°
I love Macys. I always found something new.
Just another store in the mall. Only shop at Christmas time. Have enough stuff already. Spend more time returning stuff then shopping for stuff.
Got some lovely outfits on my Birthday.
Not too much items because of covid Im guessing, but still regular degular Macys
The store still does not winter clothing ...
First of all the staff is awesome and always have what I need
Not much variety at the Bay Shore location.
Definitely not what it used to be but if you scour the racks you can find excellent sales.
Total reviews rating 4.2
199 Reviews for Macys 2023:
Review №1
2022-04-04Macys shipped me my order with the security tag still on there really😕 so I had to go to the store to get it taken off , they were really nice about it and took it off but make sure u bring your receipt if it happens to you! In the mean time while I was there I bought this fantastic perfume by “Donna Karan”
Review №2
2022-02-20Great place but some of the clothes are a bit expensive and the service is slow even with a small ammount of people in line
Review №3
2022-06-02Underwhelmed..i dont recall Macys having so few selections. Better off going to JC Pennys. Plus the fitting rooms were gross and a lot of them were closed.
Review №4
2022-06-10Perfume area needs more cashiers on Thursday night. We were doing a line and waiting just to pay, never happened. We decide to buy something different isntead.
Review №5
2022-07-04Great one! Have varieties and good collection. The staffs are very helpful and well behaved.
Review №6
2022-03-20Decent sale prices on some items... Other items not such great deals...i have been shopping Macys forever. Their Macys online is also pretty good
Review №7
2022-05-25This place a disaster.What happened?Upstairs looks like a bargain basement.very disappointed. Went to Pennys.Very organized.Sorry Macys.No more
Review №8
2021-12-23Went to return item. 45min on line. Woman in front if me had no mask no one said a thing to her. Her 6-7yr old kid no mask running around touching EVERYTHING it was purely a circus. This reminded me NOT to go back to South Shore Mall!!
Review №9
2021-11-24I was very disappointed by the customer service. The employees were extremely rude. I asked if they can tell me where I can find the sweater the mannequin was wearing. They completely ignored me. Didn’t say a single word and just walked away. After 10 minutes of me standing there clueless, one girl came in and said we don’t have it. I later found out that was a lie because the manager was about to find me the same sweater. They didn’t even bother looking for it. Overall it was extremely disrespectful and I have never experienced such bad customer service. I do not recommend anyone going to this specific Macy’s location.
Review №10
2022-06-18Store had no AC, employees were fanning themselves. Too hot to shop.