Kerbside pickup
Yes
Macys Furniture Clearance Center in Carle Place
Categories
Location on the map
Carle Place, Nassau County, New York, US
Service options
Delivery
Yes
In-store shopping
Yes
Health and safety
Staff get temperature checks
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Comments (44)
If you want a cheap mattress that was possibly used, this is it. Queen size is $399, Im not sure about the others. Take it with you or pay $110 delivery fee.
¡¡BEWARE!! If you have toddlers who tend to throw random tantrums please don’t bring them here!!! I would love to give this establishment 0 stars. I went in to purchase two Queen mattresses today because I am in the process of moving. As I am looking through the mattresses to make a selection, my toddler starts to get irritated and proceeds to scream. As I try to calm him down, he stops for a few heavenly seconds but then proceeds to cry again. I have a TODDLER. A TWO YEAR OLD. Who screams and laughs like any other child. A man behind the registers while ringing out a couple proceeds to yell at my son and tells us to leave the store because no one wants to hear a screaming child. I am already under pressure because I know it is uncomfortable for others to hear but as an employee who is supposed to show and give their best customer service, he made me feel embarassed. I proceeded to walk out upset with my child. I was so shocked that I didn’t even bother defending myself. I am a single mother and I have enough to deal with already. I was willing to spend my money here seeing that they had a few great deals but I am very upset. I feel humiliated, I feel extremely judged. I feel so hurt. How can you speak to someone like that? How are you comfortable belittling people? Once I came home, I called the store and spoke to the manager who did not share his name nor the employees. I explained the situation respectfully and all he proceeded to say was that he was going to speak to the employee in regards of the situation because it was incorrect and apologized. An apology and a “talk” with your employee is absolutely not enough. I am beyond dissapointed.
Small furniture clearance area however I was able to purchase unique items.
Made a purchase of a Leather sectional sofa on 01/09/2021. Was told at purchase item arriving in February. No updates. No phone calls from anyone at Macy’s. Still no sofa or ETA. Worst experience ever.
I came running errands with an aunt and while I am not in the market to buy furniture, I will definitely be looking here for things when the time comes!
Youll always find a good price on a floor sample.
Big store. But expensive, not really clearance as the name suggests. Hence the low rating. Beautiful furniture but not really my style.
Greg was super helpful in helping me choose my mattress. Knowledgable and not pushy.
Affordable sale prices and good customer support. Nick Tonekaboni at the Carle Place location wont dissapoint, very patient and professional.
The items are usually good if you have time to look through and do your research. The guys who do the lifting are awesome, people behind the counter not nearly as helpful.
A hidden gem in Carle place! Found a lovely couch that’s on it s way to my house! Friendly customer service! Big parking lot easy to get to
This store needs to be more organized boxes everywhere. Has furniture piled up on each otherVery unorganized store . Needs more people working there
Has quality furniture on display and professional staff with excellent knowledge about the products they sell.
Not clearance prices. You can custom order from floor demos.
Bought a queen size mattress and its like sleeping on a firm cloud....its great.
The best place to show.Enjoy and have a great adventure shopping 👍🏾❤💐
The place is well organized and you can find what you are looking for easily.
Great prices. I bought 2 chairs
You can find some great clearance items here.
Nice items on clearance not damaged at all
Scored some great furnishings for my new apartment cheeeeaaaap!
Service is great products are hit and missJust need to go regularly
Very good surprise.
Customer service dropped big time.
Friendly staff. Nice selection.
Very nice sales people
Good pricing and lots of things
Horrible
Very disappointed.
Very helpful and good sale 👌
Good reasonable prices
Not great quality products
Quick returns
Slow service
Total reviews rating 3.8
44 Reviews for Macys Furniture Clearance Center 2023:
Review №1
2022-03-25Ample parking. I havent been there in a few years. Salesperson helpful, not pushy. I noticed a real change in the quality of all the furniture...much lower than when I bought living and dining room furniture a few years ago. There was a very large assortment of area rugs probably something for everyone. Did not find what I was looking for. Kind of disappointed.
Review №2
2022-01-16Apparently their internal inventory system was down for the second day, people were lined up to complete purchases they were unable to complete the day before. Wait for the one cashier on duty to check out a small item, 1:17. Observed as he took down my info on a pad, wrote what I was buying on a list, then went to the register and rang up my item. The other worker (office type) was assisting in getting a printer online, there was nothing wrong with the register, it was all about completing tasks normally done on the inventory system. The customer ahead of me had purchased multiple items and each had to be cross checked to see if it was available for purchase from sheets of printed lists. His order took more than 1:45 as he was at the counter when I first arrived, the person ahead of me in line left after 20min and I got processed in about :08. He did NOT need to ask for any of this info as I was taking the item and using my Macys card. He said this was a requirement. I went and interrupted 2x while waiting on line, first to ask if I could go to another register (no) and if I could have the office worker look up my item on the list to see if it was available to purchase (No, switching to a new method and hed be ringing my order soonest -:45 min later..) At noon another cashier arrived and when I was done at 12:17 the line still hadnt moved. he was out tagging the previous customers items when she arrived. Whatever the problem, it seemed that having one cashier for a large department on Saturday morning with computers down and tech issues ~ needs improvement.
Review №3
2021-12-29Saundra was super helpful and friendly. Great deals, bring a big car.
Review №4
2021-12-02Was nice to visit and plenty of home selections. Friendly staff although we opted to browse without help. We were looking for home office type stuff that was more modern looking and lightweight. Floor selections were limited more to traditional heavy wood framed type desks and chairs.
Review №5
2021-09-10You get any $1,200 - $3,000 mattress queen size now for $399 and any king size for, I believe, $499 but let me tell you it is the worse customer service and messy place I’ve ever seen lol. Now let me say, the customer reps are not mean, there just isn’t ANYONE near to help you. You have to wait and hope someone comes eventually, but they’re all patient and nice. All three of them 😂🤦🏽♀️. You basically look through and drag out a mattress and figure it out. So bring people with you that will help you drag out mattresses. The delivery is perfect!
Review №6
2022-04-06We had a great salesperson, Jeff, who helped us without being pushy.
Review №7
2021-03-31You must know that this store is excellent. You will definately get great deals however, its not a store that you will get great customer service as you must know the layout is big and products are an can be very damaged to a small nick to almost eye perfect.Go dressed comfortably and time on your hands. You will find great deals. Be patient. Be willing to ask when items are stocked as you may need several visits to get what you need.I recommend this store for great finds at excellent prices.
Review №8
2020-11-01If you are looking for a salesperson to walk you through and help you make a choice then you are in the wrong place. If you expect your purchase to be in perfect condition you are also in the wrong place. The variety of condition is extreme. Some items are in great shape, almost perfect and others are should have never made it to the selling floor. You have to be willing to put in the work to find what you are looking for. Some items have minor or no flaws.If you are flexible and patient you can find a GREAT deal. The mattresses have substantial mark downs and there are some rare opportunities for some quality pieces. Be prepared to ask questions. The sales people are helpful but you have to go to them, they are not following you. If you want someone to give you that extra level of service go to the regular priced side of the store where the prices are reflective of that type of service.
Review №9
2021-06-16I purchased a living room set for my mom in early January 2021 but due to COVID it was delayed for 5 months because it was custom. I am in the process of moving and decided to go back over the weekend to purchase a sectional as well as bedroom furniture for my new place. I was told that my items will be delivered the end of July. I was initially referred to them by my friend who also got her sectional from them and I trust her judgement. So far my mom loves her set. I have no children so I dont anticipate a lot of wear and tear but fingers crossed.
Review №10
2021-08-14We ordered the couch on March 8th. We were told it would be delivered in June. It was not. We would then told that it may have arrived at the warehouse on July 27th, but as of August 13th that cannot be verified. My problem is in addition to the fact that Ive been waiting 5 months, is that the salesman I spoke to today in Macys furniture outlet in Westbury told me dont worry you wont be charged until its delivered, theres no way they can tell whats going on in the warehouse as if the warehouse was on another planet but if I saw something else I would like make sure I spoke to that salesman. I was also told that people ordering the couch today would not receive it until October. This had to be the worst customer service Ive gotten in person in a very long time. He just should have flipped me off and walked away. If I dont have an answer on Monday of a definitive delivery date I will simply buy another couch but theres no way I would buy it from Macys. Whatever happened to this company?