Marilla Kwik FillGee Dees Restaurant in Alden
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Alden, Erie County, New York, US
Accessibility
Amenities
- Monday:5AM–8PM
- Tuesday:5AM–8PM
- Wednesday:5AM–8PM
- Thursday:5AM–8PM
- Friday:5AM–9PM
- Saturday:5AM–9PM
- Sunday:Closed
I hate to rate them this low. Most of the staff is great and 99℅ of the food is spectacular. They are only open Friday evening and they are always mobbed. They have a great salad/soup bar and almost every time the food has been fabulous.The last time though my supposedly huge enough for two people platter was tiny. I mentioned it to the server especially because the crab cakes turned out to be smaller than mini frozen meatballs, but I didnt get very far. The owner came out and said they were mini crab cakes. To which I said I wasnt told this. I was told they were crab cakes and they didnt meet my expectations. The fish was also very dark brown and I mentioned that, and she sneered back from across the table that it looked fine to her. By this point the rest of the family was alsmost done with dinner so I said I would just skip it and wait for them to finish. A few minutes later the owner came back out with a big box from the mini carb cakes and made a big stink pointing to the box and saying see what it says, theyre mini crab cakes. Honestly, Im not sure how she wasnt embarrassed in so many ways. Firstly that the food they were serving came out of a big frozen box and secondly that she was acting like a buffoon.I refuse to go back even though every other time has been great.
The food is very good, however the service is terrible which is why I only give two stars. They have a bunch of young kids working there and apparently no manager ever on site. I can not count the number of times our orders have been screwed up. This week alone they have screwed up twice in three days. Ordered steak hoagie pizza two days this week with no mushrooms on it specifically cause one of our family members have a sever allergy to them, actually said that while ordering and they still had mushrooms covering the pizza both times! Other examples of screw ups are a ham sub ordered and when opened at home it had no ham on it, when taken back they then left off everything from the sub besides the ham ( cheese, lettuce, onions and tomato), chicken finger sub hot taken home and it was plain, deep fried mushrooms ordered taken home there was literally only 5/6 tiny little mushroom caps( not even close to the normal amount given) etc,etc. Bottom line is if you order from here always check your food before leaving if not youll be sorry.
Although the food is good, the service is deplorable. Today I ordered and was told 35 minutes. I waited another 25 after that. They make you pay before they tell you a few minutes. I asked to see a manager. No manager came out but the girl told me they forget to put in the fish and they were out of the sides. The rest of my order sat under the lights waiting for the fish. Needless to say it was rubbery. No attempt was made to make it better. There was a very young kid in the kitchen(10ish) as well. Avoid Fridays like the plague!
Card readers are always broken. Receipt printers rarely work. I want to pay at the pump for a reason. Bathrooms are always gross. I watched this place get built and now im watching it fall to pieces. The cash wash is expensive.. doesnt do well and it smells like rotten eggs. I think its time to maintain the place and fix your stuff before you lose more business.
I returned my sub for a refund without trying it after witnessing the fact that of at least six cooks in the kitchen plus a manager, the only one wearing gloves was the man on the fryer. After seeing several cooks handling fresh food bare handed after picking their nose and playing with their hair, I couldnt bring myself to eat anything from there. I complained to the cashier, who seemed disinterested in my complaint and didnt say anything to the kitchen while they continued their code violations. Eat here only if you are starving or like to live on the edge.
Yeah you know when you need some smokes and Road beers they had a huge slices of pizza there arent really that good but they fill you up just throw a lot of trust red pepper and red hot Tabasco sauce pay the extra dollar for the little tub of blue cheese and you can eat all of it but the cross
Was TOTALLY unhappy with the fish fry , cole slaw was tainted or rottenbatter was raw on fish one dinner that a piece of bread that was just a very small end piece off the loaf of bread and for the price it was way more than the other local places and the QUALITY was terrible , Please think again before you order from this place and if google would let me i leave even the one star out
Total reviews rating 3.9
99 Reviews for Marilla Kwik FillGee Dees Restaurant 2023:
Review №1
2022-04-27Ive ordered chicken finger subs here 2 weeks in a row and theyve been completely overcooked to the point where its not even edible. Not sure how food like this is allowed to leave the kitchen
Review №2
2022-06-20No one maintains the gas pumps, frequently the card readers don’t work and there’s never receipt paper. You’ll need to go in to grab a receipt which is needed for work reimbursement. When you go inside there’s only young kids working the place and always a line either because they’re unsure of what to do or goofing around with their friends. I try to avoid the place but it’s near me and when I forget to get gas I give it a chance. This will be the last time.
Review №3
2022-06-29Walked in right at 12 o’clock for lunch all the self-serve pizza looks like it has been sitting there since yesterday wanted to order a bacon egg and cheese it says on the menu served all day the guy looked at me funny and said really do you want a breakfast sandwich and then told me well I got three lunch orders so it’ll be like 45 minutes oh and to top it all off not one customer is in the parking lot you too construction what a waste of time
Review №4
2022-01-04Great pizza. Best in the area. Not a mini mart pizza. They were a restaurant and still make the food. Packed with well cooked pepperoni. Loaded with sauce. Delicious!
Review №5
2022-03-21Ordered 2 subs cheeseburger was okay the steak sub was not great they just put mushrooms and peppers straight from the can on it with out cooking them not very impressed customer service was good
Review №6
2022-07-05Like the chicken finger pizza. But when they tell you 20 minutes and you finally get the food in 40 minutes.
Review №7
2020-11-20I have gone here several times now for various items. Drinks, pizza, burgers, finger foods, and gas. The food is always done on time, and is very delicious. The gas is on par price wise with the other, few stations nearby. A plus with them is that they offer Ethanol free, which is great for my snow blower and generator.I’m not saying the food is good for a gas station, it is up there with some of the best takeout joints around, and it is cheaper than most places in the area.
Review №8
2020-06-21Hard to believe that a gas station sells great food. Their pizzas and subs leave all the pizzerias and restaurants in the area in the dust. No one in the Alden, Elma, Marilla area can compete with both the quality and quantity. The only fault they have is that they are slow. If they tell you 30 minute wait, better give them 45 minutes.
Review №9
2021-03-04Only place I know of in the area with ethanol free gas. Thats why all the snowmobilers go there in the winter. If you need it for your toy, your lawnmower, or any small engine, its the 90 octane at all of the pumps closest to the building.
Review №10
2020-11-13THE BEST food!! Was turned onto them during Covid, ordering food to go. Reasonable prices, The best fish fries, wings and pizza. Thank you keep it up!! Please open up a big restaurant too! :)