Marks Auto Repair & Tire in West Islip
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West Islip, Suffolk County, New York, US
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Site: https://www.marks-auto-repair.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–1PM
- Sunday:Closed
Marks Auto Repair was recommended to me by a neighbor across the street. I just moved to Babylon and when my car had issues Mark was VERY accommodating. He drove to my apartment to charge my battery and diagnose the problem then took care of my car THE SAME DAY for a VERY reasonable price and I was in and out. HIGHLY recommend Marks Auto Repair.
You really cant go wrong with this place. I came in for a very routine matter -- a flat. Mark made sure I was helped right away. And to say the price was right would be an understatement. While I was waiting, a fellow customer said this was the best place to go. I can understand why. Very highly recommended.
I know my sister left a review, but I wanted to as well since Mark works on all of our family vehicles. He has always been honest, fair, and professional. Before I started using Marks auto and serviced my car elsewhere, I felt taken advantage of by other garages. I have never felt that way here. I am always recommending him to others.
Mark is a really easy and pleasant person to work with. He’s very friendly, and honest. As a woman, I’m always nervous about getting ripped off at auto repair places, but I’m extremely comfortable trusting this shop. I’ve been using Mark’s Auto Repair exclusively for a few years now, and I’m not looking back.
I just discovered this repair shop in West Islip. Mark and Freddy and all the people there are incredible to deal with. Their quality of work is absolutely excellent. I can be a difficult customer, I appreciate great service, and these folks truly exceed expectations. I would recommend them to anyone. Top notch to say the very least.
1/1/2017Mark and his staff are wonderful. I cannot say enough great things about them. Theyre meticulous, honest, and the work on my BMW Z4 has always been impeccable. The charges are reasonable and I trust their opinion completely. You just cant beat this place for honest and reliable service. They bend over backwards for their customers and tell you upfront whats going on with your car. Great work!! It was such a pleasure to do business with everyone at Marks Auto Repair Shop. They did a great job on the maintenance service of my BMW Z4. It was their friendly, honest and great customer service that I will always remember. I highly recommend Marks Auto Repair Shop to anyone in need of vehicle services and repairs.
This is the best place to bring your vehicle if you want honesty and great rates . The mechanics work hard and Mark is a great person overall. Fred greets you at the desk and takes care of your car needs. Mark believes in old school customer satisfaction. This is a virtue that is lost in today’s world.Don’t go anywhere else if you have a problem. Come to a five star shop with 5 star people .
Marks Auto Repair is the only place I take my car for repairs. Ive been taken my car to Mark for over 14 yrs. Always the same courteous service, an excellent job fixing whats wrong with my vehicle and Honest mechanic. Just like to mention I live in Levittown and I drive all the way to West ISLIP to have my car serviced there..... thats how much I trust him.
I have never met a more honest mechanic than Mark. My boyfriend (who owns a landscaping business) has been using Mark for years and recommended him to me initially for his excellent work (on jobs ranging from engine replacement to routine maintenance) and his extremely reasonable prices. So, today I brought my car to Marks Auto Repair for service.I have a BMW that had a bad thermostat and after diagnosing the problem, another local mechanic (that Ive been using for many years), gave me a price that was a full hundred dollars more than Mark did. After leaving the car with Mark for a short time, he called to inform me that the part I was asking him to replace had a service notice on it and the repair should be covered under warranty.So, I called BMW (who initially didnt acknowledge that the warranty existed) and based on me explaining that I knew the details of the service notice about the warranty (that Mark shared with me) they agreed to do the warranty repair work at no cost to me.In over 30 years of car ownership, I have never met a more honest mechanic than this (He lost hundreds of dollars by telling me about the service notice ....rather than simply completing the repair I requested). I absolutely plan to use him for all my future work and would highly recommend that anyone seeking auto repair contact Marks Auto Repair.
The first time I went there (I thought they were an auto body repair shop) even though they couldnt take care of the damages they didnt charge me to strap up front end. I gave the (well from my perspective)kid 50 bucks, well deserved. I didnt need any repairs for a while. A few months later when I did I felt like they were actually trying to help me and not just take advantage of me.I brought my work van there today and I know theyll do the right thing again.For all of you out there... I swear Im not a relative or a personal friend, Im just a customer who is being treated the same way I treat my customers. Oh I clean drains, for whatever thats worth. Its nice to see knowledge and respect towards the customers.
My brother has been coming here for a number of years now. I used to work on cars for a living so i am very particular about who I bring my car too. I can honestly say this repair shop is top shelf when it comes to quality work and reliability. I would highly recomend them to anybody looking to have work done on there vechile.
Stop whatever you do.... Mark is the man for Honest Reliable Trustworthy Auto Mechanical work. Mark is beyond great! No other mechanic can beat him hands down.If there were 6 stars I’d give his business Marks Auto West Islip NY that score. Cleanest bathrooms on Long Island as well!
What a gem to find in West Islip! I found Mark on a blind google search and I could not be happier with my experience. Mark was professional, courteous and handled my situation in a timely matter. His staff was also as professional, informative and friendly as he was. Go have your car serviced at Marks! You will not be disappointed.
Dropped my daughter off at pre k and on the way home my low tire pressure sensor came on. I put in a search to google and I was near Marks automotive. I pulled in and they put it on the lift immediately even though a scheduled tow truck pulled up at the same time. They found a screw fixed the pressure leak and had me ready to go in 8 mins. I asked how much and he said no charge we dont charge for that. I insisted I pay and he said if youd like you can take care of the employee who fixed it which I immediately gave $10 to. I was in a time crunch (which I never mentioned) this business helps the community and takes good care of its employees! This place has my families business from now on.👍. So great to have a wonderful business in this community!
I have been a new customer for a very short time but these guys really do a good job they are located in west Islip, come out ask for Mark or Freddy and let the guys get you back on the road without any worries look them up on google to get all the info you need to get directions or just call for an appointment. What are you waiting for pick up the phone and call Marks Auto Repair.
Never going back to this place again. Had my car for 5 days charged me an arm and a leg, and the car came back unfixed. They never contacted me through the process and tried to get away with a quick fix. Do not go here, very unprofessional service manager. Horribly over charged for minimal work. If I could give 0 star I would.
Total reviews rating 4.9
68 Reviews for Marks Auto Repair & Tire 2023:
Review №1
2021-12-30I am really thankful for them. I asked everywhere to see if any auto repair shops are willing to change my ballast. Mark and his staff are very knowledgeable and they changed it in no time. I told them I need to leave for the weekend and they honored the time estimate that they gave to me. They truly did a wonderful job. 10/10 recommend this place!
Review №2
2022-06-03I went early to be the first customer there and I was greeted immediately. I explained to Mark that my car was overheating and he did not hesitate to take me in a customer. He kept me updated every hour to advise me what he has done thus far. Within 4 hours, I was out of there. (Had my radiator fan replaced btw.) He also fixed my flat tire because my sensor was on when I arrived. Freddy was super kind and offered me coffee and a cool drink. (It was hot outside). All in all, Mark knows his job and works with you. Their hospitality exceeded expectations. I will definitely visit again for more work.
Review №3
2022-04-19Had a slow leak and needed a quick repair. Never have been here before, stopped by and they were extremely helpful in reparining my slow leak. Which included removing 4 stuck valve caps(learned my lesson)Even better, they refused to charge me for the repair. I generally lease my vehicles so any repairs are normally done under warranty. But, if Im ever in need of non-warrenty work, theyve earned my business.Very grateful for their assistance.
Review №4
2021-12-24Really really thank you today! This is a really really good and honest repair shop! Today there are some little rocks stuck between my tire and rims that may fierce my tire. I am an international student from Rochester, upper New York and I just travelled to here. I just searched repair shop nearby in the google map and came here. They helped me check the tire and fixed the tire. After they finished, I asked how much should I pay. They told me there are no charges! They really did me a favor and helped me save the cost of a new tire. My classmate in Rochester says that even unseating a tire will charge you $30. This repair shop’s business will go bigger and bigger!
Review №5
2022-01-06Mark and Freddie are wonderful! I had a leak in my radiator and it was replaced in a short amount of time. Great service and very reasonable fees!
Review №6
2021-04-13I couldnt be happier then with the honest exceptional service I received from such knowledgeable mechanics. You cant go wrong if you come here. You can trust these people. They will not rip you off. Theyre fair with their pricing. My car drives like new. They work on all kinds if cars. Even if your not from the area if you need a new mechanic that wont screw you over then this is the shop you need to be in. Thank again marks auto body.
Review №7
2020-12-23As a young woman I am frequently swindled and over charged whenever I take my car to a mechanic. But a couple of years ago I put out a call on Facebook for friends to recommend a mechanic in the area and when several of them commented marks auto thats where i took my car. The first 2-3 times I took my car in, Mark didnt even charge me for what he did because it was usually so simple like turning off a check engine light etc. I moved down to Washington DC about 2 years ago and I still take my car to Marks whenever Im home visiting family on long island because hes the best around!!! Really cant recommend this place enough. Honest, fairly priced, great mechanics!
Review №8
2021-10-07I’m so grateful to have called and stopped at Mark’s Auto Repair. Mark took care of my tire in minutes. I live in Staten Island and from one island to another, Mark is A+ in customer service! My grandma approves the rating!
Review №9
2021-09-24Mark and the whole staff are great. They are kind and professional. Top star customer service. I have had bad experiences with some auto places and because of that I have trust issues, but I trust Mark and the guys to do the right thing.
Review №10
2020-12-31I’ve relied exclusively on Mark’s Auto Repair over the past five years to keep my 2000 Corolla safe and reliable. I have found that the work has always been accurately diagnosed and carefully performed with good attention to detail. Mark and his team are by far the best mechanics I’ve had in the last ten years. Service is always professional and prices are reasonable. Most importantly, Mark has never told me anything that wasn’t true. Mark is very easy to work with, and I’m consistently impressed with how much care he is willing to put into my car. It’s rare to be able wholeheartedly recommend a business as much as I feel comfortable recommending this one.