Mars Auto Parts in Bay Shore
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Bay Shore, Suffolk County, New York, US
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Site: http://www.mars108.com/
- Monday:8AM–7:30PM
- Tuesday:8AM–7:30PM
- Wednesday:8AM–7:30PM
- Thursday:8AM–7:30PM
- Friday:8AM–7:30PM
- Saturday:8AM–7:30PM
- Sunday:9AM–3PM
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4.3 ·(199)from this place 1 mi
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3.4 ·(46)from this place 1 mi
This place was amazing it was the best experience we ever had purchasing a car. Joseph was our sa...
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4.2 ·(137)from this place 2 mi
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3.7 ·(199)from this place 2 mi
I have been going to pep boys for a while now. Recently their service became terrible. A month ag...
Knowledge, friendly, and helpful counter staff. There arent many places like this left. Walked in at 9am on a SUNDAY with a busted power steering hoses for a 55 Olds. They were able to fab up new hoses right there and then. Had them on the car and was driving around less than an hour later.
I had purchased an electrical part from them. Needless to say I picked up the wrong part number & it would not work for my application. I bolted it on to test it. I tried to return it for the correct part or even a credit. The sales person would not take it back & said they could not do anything because it was used. I have never run into this before. They said even if I bought it and walk out the store and came right back because I decided I did not need it, they would not take it back. Very unsatisfied customer. I have purchased other items from them but this is the last time I will do business with them again. DO NOT BUY ELECTRICAL PARTS FROM THEM!!!
I have been dealing with these guys since I was 17, now Im 47. In 30 years I have never been disappointed or felt like I was getting the shaft. (Forgive the pun) If you need a hanger bearing for a 1966 C-20 pick-up, you better know which one you need; there were two styles that year and they have both in stock.Sterling ChurginOwner: Sterling Tree and Lawn
Called And Asked For The Throttle Position Sensor Mounting Hardware, The Gentleman That Answered The Phone Was Very Familiar With The Hardware Needed And Told Me To Come Down To Match The Screws .. I Thought I Had Hit The Jackpot.. Boy Was I Mistaken, When I Get There The Guy Behind The Counter Treated Me Like I Crapped In His Lunchbox. Asked How Much A New Throttle Position Sensor Was He Told Me $400.00 When I Told Him That I Had Just Bought One For Around $125.00 His Story Changed And Told Me That He Can Get Me One For $125.00 Asked Him A Lead Time For That Part He Couldnt Answer That Either.. There Used To Be A Saying If You Cant Find It On Earth Look For It At Mars .. Those Days Seem To Be Over .. Ive Gotten Better Service From Parts Authority And That Is Downright Sad ..
If you want the right part the first time, go here. If you have any questions, they have the answers. In the new world of outsourced foreign customer service where someone you cant understand puts you on hold to look up the wrong answer on the internet, Mars Auto Parts is an old school oasis.
Total reviews rating 4.6
57 Reviews for Mars Auto Parts 2023:
Review №1
2022-05-26Frank went above and beyond. Im injured and having trouble walking, he helped me to the car and carried my parts for me. These guys are always very helpful. If you have a older car they have your parts.
Review №2
2022-02-22They wouldnt press a bearing and hub for me because I didnt buy the bearing from them. I had all parts out and cleaned. Steering knuckle and hub are used. Only new part was a wheel bearing which I had laying around for a while. They wouldnt press the it because I didnt buybthe bearing from them. After 20 years of buying parts from them. Not any more. Thanks for the help
Review №3
2022-02-21Richie and the rest of the crew are very helpful and extremely knowledgeable! Super nice guys and a pleasure to do business with!
Review №4
2020-07-14Best auto parts store in Long Island. Ive been going there since I was 18 and wrenching on cars ever since. Im 50 now, and the place hasnt changed a bit! Great guys, very knowledgeable and helpful. If you need help with anything on vintage cars (and even new), this is your place. No pimple faced little kids that only know whats on a computer. These guys have the books, the experience and the hard to find parts youre looking for. A family run business, the way its supposed to be. Josephine says a big Thank you!
Review №5
2020-10-15Ive been coming to Mars since highschool, 79. Ive recently purchased Drums, wheel cylinders, brakes, bearings, shocks etc. For a 1968 Dodge Coronet wagon, they had almost everything in stock! I always get the right parts the first time! Frank and the rest of the guys are great to deal with. Its a pleasure to go to a auto store that knows what they are talking about. Love this place, check it out for yourself, old school service!👍🏻🇺🇸🙂
Review №6
2016-12-31These are the experts. Ive used their parts for every major job on my car and boat and I always learn something new from them. They will always have the part you need and they will tell you valuable tips and tricks to make the repair go easier. When I was doing my brakes, a bolt was stuck and Richie told me to bring the car down and he used heat to get it out. Quality parts as well.
Review №7
2020-04-25Great old auto parts store! They have absolutely everything for my 62 Pontiac, my77 Pontiac all the way up to my2002 Pontiac!!They make hoses, have a complete machine shop and are extremely knowledgeable on everything automotive!
Review №8
2020-08-29Dave is awesome and very knowledge! Needed two separate high pressure steering lines joined. He was able to make a flare and union. Done very quickly. Dont see too many of these types of stores around here anymore.
Review №9
2021-11-29They are second to none when it comes to customer service with automotive knowledge and parts for any year or make and model.
Review №10
2018-06-03Not many places like this shop around anymore. Old time set up with old time gear heads behind the counter, able to answer any question. I always choose the local guy over the big box shops anyway but these guys deserved a positive rating. So the ya go boys credit where it is due, good job.