Marshalls in Batavia
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Batavia, Genesee County, New York, US
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Site: https://www.marshalls.com/
- Monday:9:30AM–9:30PM
- Tuesday:9:30AM–9:30PM
- Wednesday:9:30AM–9:30PM
- Thursday:9:30AM–9:30PM
- Friday:9:30AM–9:30PM
- Saturday:9:30AM–9:30PM
- Sunday:10AM–8PM
Marshalls in other cities:
Love this place! Great quality for great prices and sizes for at least big girls and little girls. I havent gotten quite to the mens section. The boys and babies sections looked nice though. Household goods are lovely. Cosmetics and shoes are lovely too! The nicest staff ever, always so kind and old school.
So same as every one elts writing review about this store location. The store is nice easy to find things. Happy with the store products. However the customer service at this location is not good at all. The yong girls are nice and all but any one in this store location over the age of 20s seems to be very rude and hate their job. Even the manager are awful.
First off, shout out to Jenna, the manager. This tale starts off with my bag being lost/stolen in downtown buffalo. I get a phone call from my pharmacy is the rite aide on main street in the heart of downtown buffalo yesterday saying that the bag that I lost while shopping in Batavia has been found and is at Marshalls. A few days prior I accepted a ride from someone who stopped at a store on the way. I go in and when I came, the vehicle wad gone and nowhere in sight. It was not the loss of the expensive backpack I was having a hard time accepting, it was the loss of the other items such as the medication my insurance would not be willing to payFor refills for a few weeks. A court of days later s get a call from my pharmacy explaining that my bag is in Batavia. The next day I called and talked to Jenna, who I told what had happened to me. Having not the means to make it to Batavia, she told me not only will she FedEx to me but will overnight it to me. Jenna, you must be a true asset to your company and whomever you come in contact with. From the bottom of my heart I truly thank you. You have no idea what may seem like a small act of kindness to yourself could do to or for someone else. As I write this I find myself some how shedding tears. Jenna, thank you so much
Im only giving 3 stars because everything in the store was easy to find, and easy get what you needed. However, checkout serivice/customer service was severely lacking. Our Marshalls rewards card had not expired, but treated it as such and forced us to activate our new one. While they were giving instruction on what to do, the cashiers did absolutely nothing besides that, and were no help what so ever. They made no phone calls, no service calls, absolutely nothing. All they did was watch. Would come again, but would wait for service from other cashiers than the ones that tried to help. Those cashiers Lousy, Lousy, Lousy.
I was so excited to hear they were putting a Marshall’s in town! One thing I can say is that the employees are always very kind and helpful. The organization of the store could most certainly improve! I find it very difficult to find certain things because of how the store is set up, but that’s not a huge deal. The best part is you can find some really great savings and brands in this store!!
I work here, it is a nice place I can tell you the floors and bathrooms are clean.If you are looking for very nice home decor this place most definitely will have everything you need from lamps to photo frames and ceramics, tables, chairs, lamps, accessories, handbags, backpacks, shoes and anything else that you could possibly think of buying in your home.
Great prices and great store. But my cons are that the mens section is so confusing. They have it mixed in with boys and then the other side of the building they have other mens stuff as well makes no sense. I wonder who their director was that approved that layout but its a complete mess. Place need to be more organized
If you have freetime for yourself, head to this Marshalls in Batavia to give yourself a gift! This store is constantly stocking, refreshing, and rearranging to accommodate an amazing amount and variety of merchandise. A woman actually stopped me and asked if she could take a picture of my cart so her husband would be impressed with her smaller amount of selections- lol! The selection is there, the value is there, the quality is there, and the unique items you dont see in most stores are the most outstanding shopping features for me. The store is well lit, clean, and the isles are arranged in an easily shopped pattern for different product categories so just plan on spending hours here ;)!
Total reviews rating 4.4
199 Reviews for Marshalls 2023:
Review №1
2022-04-12Love popping in to see if theres any new gems. Treated myself to a little gift I wasnt looking for but definitely wanted eventually. Nice little purse and some desk items.
Review №2
2022-05-21They have a decent selection. Honestly Im not a huge fan like I am of TJ Max even though they are close in comparison. But the staff was wonderful and decent prices.
Review №3
2022-07-07I was told that they had a good selection of button-down shirts which wasnt true. I really didnt care for their mens selections. I actually thought its sisters store TJ Maxx had more mens items available.
Review №4
2022-06-07Yknow, I found a couple nice shirts to ad to the olwardrobe and picked up a slick golf polo for Dad while I was at it! Bingo!
Review №5
2022-01-26I got some real scores my last trip. The store was packed with deals & great inventory. Love it there.
Review №6
2021-10-14It is really well set up and I dont have employees bothering me to buy something every three seconds. But there are plenty of people who can help find things. The only reason I didnt give it five stars was because they have so many Toronto Blue Jays and not any Pittsburgh sports stuff.Other than that, great and dangerous place to be when you dont wanna spend too much money. Where the clothes and other items are cheap, you just always buy too much stuff!In all seriousness, a fun place to get new clothes at extremely discounted prices!
Review №7
2022-06-16Just an ok place to shop for decent bargain
Review №8
2021-12-09Awesome Christmas PJS for the whole family....Christmas Slippers too!
Review №9
2022-01-04Its a very nice store with many different things that other stores dont have. I enjoy shopping there.
Review №10
2021-04-11Found what I wanted for low prices. Great items on clearance and many of them. Great customer service! Always a big deal for me due to so much bad service in so many establishments. If you live in the city, its a great place to shop, just to get away!