In-store pick-up
Yes
Marshalls in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 718-235-8142
Site: https://www.marshalls.com/
Site: https://www.marshalls.com/
Opening hours
- Monday:9:30AM–10PM
- Tuesday:9:30AM–10PM
- Wednesday:9:30AM–10PM
- Thursday:9:30AM–10PM
- Friday:9:30AM–10PM
- Saturday:9:30AM–10PM
- Sunday:10AM–8PM
Marshalls in other cities:
Comments (199)
Maybe the manager should retrain the staff on how to be professional and less miserable. To go thru the line as we wait to get to cashier 2x and not say excuse me is real classy plus to force a paying customer to wait as u complain to another staff member about another staff member as we stand in line is grade A service . Then every floor employee looking upset like its community service instead of a job. QUIT THEN! And to the 2 employees dragging cart full of items to the back its also proper manner to say excuse me instead of just forcing your way thru. Thank u. Rather got to Marshall in NJ or PA or online .
I went to marshalls at gateway mall spring creek, new york
They got more stuff than any other regular sized Marshalls, you can have some cool finds there like duffle bags or interesting candy/items.
Very good deals nice summer wears
Before the pandemic, getting in the line to pay for what you purchased was a pain in the neck! Cashiers were very slow! I saw a lot of people walking out so dismayed because of the poor service in the cash registers.So this time, during the pandemic, what else to expect? Poorer service! What a shame!I so love this place but each time I get in, its the same problem that exists!
I had the opportunity to shop at the Marshall at Gateway. I had a wow experience. I was very impressed. The leaders at this location have made a positive impact on my shopping experience. There were long lines but the experience was engaging and friendly. Matthieu made our experience memorable. He was at the line engaging and customers.This is a big turnaround compare to my prior experiences. Thank you!!!!
Marshalls, is just one of those stores to find the unusual and unique item
Way more organized than I expected. Employees seemed nice. They did not have a great selection on kids clothes. Despite that I’ll still go back
Beautiful experience.We found what we want it.The cashier super nice lady and the forlady a very hard working person and she help us a lot.We want to buy everything.
Best place for clothing and home decor 😍✨👌
Weird people working there. I didn’t get no help when I asked. Very mean :(
Nice shoes and clothes reasonable prices
Everything had good sale stuff everywhere
This store has no shopping bags.If you are planning to go shopping,make sure you carry your own bags to carry your items out.I ask for a bag and the only bag they had was a ln clear garbage can recycling bag.Only in Brooklyn you get this kind of service.
Hadnt been there in a minute and walked in to find they are selling furniture and housewares. Really nice stuff. Go check it out. I went for shoes and got everything else EXCEPT the shoes 🤣
Good luck finding assistance or a smile.
It is my favorite store but they do not have clothes like before and winter boots there are hardly any perfumes like before sometimes I dont know what to buy they have to bring more clothes and perfumes especially
This is actually a good Marshalls. Very well stocked. Good prices . And more discounts on check-out. Clerks are courteous, too . Unlike those in Yuma, AZ.Waspies.
It is a good location in Sheepshead Bay with the parking on the roof but I try to avoid to go there because of not friendly and rude personal most of the time. Very disappointing.
Got what I looking for and enjoy the surrounding.
Very good taste!
Very good location! Very large store, I have never came here and left empty handed. There is just so much to choose from. If you need any kind of fashion item you can find it here from shoes - bags - clothes and all! If you need any kind of home item you can find it, even snacks you can find. It’s just a wonderful location!
Marshalls as a whole is really great considering the prices and great quality items. However every time I come in here which is 4 times a week ( Gateway location) the lines are always extremely long. Which I don’t understand because are always hiring. They either need new management or something because it’s no reason you have a 50 people line with 3 cash registers. THEY NEED HELP NOW ‼️‼️
My place for anything from buying home furniture to bras and something just to shop without any one to bother you...
Ever so happy they let customers back in to shop. Especially since they had everything I was looking for andthensome. Only bummer is that the check out line went around the store
Organized excellent household essentials
I really enjoyed my shopping experience while at Marshalls. I asked an employee a question about an item. She was very polite, and informed me where the item was located.
Front register are super slow.
I went there 1hour before close time, they didn’t turn on the air conditioner...could you bear Sweating with more than 50 people there and wait only 2 people work for checking out...the store close at 9 ,I went out at 9:45. Thank you for the SPA.my knees feel better!
Target is very productive in all they do, you have to visit there for yourself and see.
Great prices, great customer service, greeted at The entry. Very Clean and organized great price great quality, friendly Staff. All Covid, Policies practiced.
Always a very nice selection of merchandise, but the customer service leaves much to be desired. The insanely long lines make you wonder if the items you are holding, with your arms ready to fall off on the line are really worth the good prices. I cant count the number of times Ive put my stuff down after 30 minutes in line after an hour of shopping and just left. Frustrating considering they have many registers, but only 2-3 people behind them.
Fine example of the franchise; low prices, friendly service, and the occasional stupendously good find make this Marshalls a must visit when at the Gateway Center.
This Marshall location has the best unique furnishings and spices for receipes
Loved it! Going back!
Had a good variety of things. You cant go wrong with Marshalls. Especially with the home department just amazing.
No coats for sale in the middle of Winter
You goto a Marshalls because you want to find clothes at a cheap price. What can I say about it? It tends to get busy on the weekends but otherwise its what you expect. Long lines, mess and unorganization.
I now know ok . Money in a box
This big store has nothing 🤦🏻♂️ , it was clean , organized but deff needs way more stuff ! Add more merchandise . I will recommend them though . Check them out !
Wasnt bad, option were somewhat limited thou, not normally the case but was on this visit.
I walked into this Marshalls at 4:45 on Wednesday Feb 18, after finding what it was that I needed I went to join the line, that I stood in for 30 mins. There were only 2 cashiers with a line of about 30 people. I went to the coordinator Marlon C who said he is the manager, I asked how come there isnt more help with a line that wraps around the the store. I was told he has no one to put on the register I then asked how come he doesnt help as he is just standing there. He stated he has to supervise. I had to laugh at the irony of that, I guess he was supervising the line as he was not doing anything else.
Nice place, its nit easy to find something nice in Mens..you need to be a little lucky.. other sections looks pretty good.. pricing is good too..
Always a great time.Who doesnt like name brand stuff for less. Its like a treasure hunt. Clean environment. Polite staff. Really pleasant experience.
I love the fact that you can get brand names at discounted prices. The only complaint I have is checkout. The line moves at a snails pace... even during off peak hours!
I give Michaels a 3* because it never fails how messy I find this store everytime I go. I wish they would up their game in their decor department as well.
I had the pleasure of shopping at your location on Friday, May 25. I purchased a set of pillows for my sons room. However, to his dismay when he took the pillows out of the bag, he found a bed bug....I returned the merchandise to the store, and I was assisted by the Manager.However, please take the appropriate actions to resolve this issue....Thank You
Has no more or less than any other Marshalls, what sets this one apart from the others is that it has absolutely horrendous management. Every visit to this Marshalls ends with an hour long wait on the line. They need more registers and better management
November 2 I went here to pick a coat for myselfI had 6 coats to try so I went near the fitting room on the left side mirror. The person who was working there told me shu shu go out of here and fit you coats somewhere else! This is how you treat your customers????
Marshalls was great. They had the exact color wash cloths I wanted which Bed Bath and Beyond didnt have. Reasonable prices too.
The clothes are usually a mess and unorganized. Their footwear section always seems limited compared to their other locations. The line is always ridiculously long, every so often cashiers will get on the line to help out, but you never know. I try not to go in here if I dont have to. Id rather drive the 1-2 hours away to other locations.
Always has nice little home accessories, dont like the long lines though.
Lines always way too long, clothes are sometimes on the floor. Never really find slacks in my size, home decor is worth looking thorough.
All that I wanted and more .
A Nightmare the line was at least 30 people and although they had 14 registers only 4 were being used 😐?? when i called themanager she said no one else was trained for the register HUH...what happened to customer service it looked like a zombie apocalypse there has to be a better way no customer deserves to be treated like that
It was organized that day, but the line was extremely too long and slow. I left without purchasing anything.
Found a name brand item that usually goes for $70 at Ulta for below $20. What more could you ask for?
Good quality stuff and Great deals. And you also find a little bit of everything in there. Will be going back soon.
Today I shopped at the Gateway Mall, TJ Maxx; it is always a very pleasant experience.I also shopped at Target and there I also received very good service.I continued my day by shopping at DSW, the Store Manager was friendly and engaging and the associate at the register was great.I wanted to end my day by shopping at the Marshall at Gateway but I did not.I drove to the Marshall at Five Town and I had an extremely pleasant experience.On my way back to Brooklyn I realized that I need a pair of Green Shoes; so I made a decision to stop by my neighborhood Marshall. I found the shoes,exactly what I wanted but I decided not to purchase them.I was hoping to be surprised but in the end, it was as always a very disappointing experience.The store was very messy and disorganized. I was not expecting stellar service but wow, it was extremely disappointing.I attempted to use the restroom but it was messy, dirty and the odor was repugnant.I know Marshall has great promotions and items that customers love to buy.However, shopping at the Gateway location is consistently a very unpleasant experience.Please take actions to resolve this....Please.
In comparison to many other local Marshalls, this location just has it together. Sales staff are professional and courteous. Keep it up team Gateway!
No self service checking and very slow with some nauty cashiers.
I go to Marshalls occasionally and the stores are a mess, but the marshals on gateway dr is definitely a lot better than the other Brooklyn stores. It was organized and you could find what youre looking for. Ive been in that marshals in the past and was not impressed, but today I was. Good job to the manager and staff at that location.
I absolutely loved loved loved shopping at this store. Thumbs up 👍🏾 to Shakira that gave me an amazing service (especially when I was in a hurry to catch my flight). She is definitely an asset to Marshalls (my favorite store)...
At least 25 people on line right now. 4 out of 12 registers open. They could not move any slower. Never coming here again. So many Marshalls are much better, worst have been to .
Had a good variety of things. 1st time ever, the line was not long
This store has great finds. Good variety and actually carries plus sizes. Unfortunately, the checkout lines are always long, regardless of the times day and the store is messy.
Line are to long, need more cashiers
I love Marshalls BUT the lines are the worst All the time 9 people left the line including myself
The store was a little crowded and somewhat disorganized but the checkout line was short.
Some box items were missing. Alarm was taken off an empty box. Good material clothes and nice pics on kicks
Today, long lines..three cashiers. Wanted a stainless steel sauce pan..shelves held two; one non stick, other no lid. Choose a bad day to shop!
They have good prices , the store is always messy , need some organizing , cashiers are very slow , I waited too long on the line , they only had four cashiers , and the line had about 30 people , expect to waste half an hour waiting on line , this store can use some better management they should hire more cashiers and more people to organize the store
I work at Marshalls back to back so I can focus on school and have some time to myself. Good managers and employees, but the bathrooms are sometimes out of order and I mostly work all around the store.
Nice customer services
I love this store. I come here so often, great deals. They have everything for men, women, kids,babies, the home...bags,luggage, everything even for your pets!!
You can find some bargains, especially the ladies shoes, but the line waiting to get to checkout???😕
Youve been to one Marshalls youve been to them all. Long lines, close together racks that make it impossible to walk through forget spending time looking through them because you will have to keep moving for someone to walk by.
The inventory was sparse in shoes, home goods and some other departments. Other than that, the store was ok.
You will more than likely get what came in for at reasonable cost, but the lines will make you not want to come. But I always do cause the price is right.
Found 2 things I needed immediatly.In a matter of entering I was in & out fast.Sure have plenty of nice clothes. Long lines @ the cashier,I was just lucky i guess.
Had a broad variety of kids shoes at affordable prices. Adequate customer service representatives thus minimal waiting time in check out line.
Nice service and clean
Not the most name brand apparel, however great prices if you need some extra pairs of shoes to switch out your kicks.
Love this store even those it’s like a scavenger hunt to find decent things but prices are so affordable
Very good
Best store ever hands down . even though its never really clean the prices do it for me so i cant complain because i barely go there and leave with nothing
Nice items. 3 cashiers for a long line that goes beyond the shelf barrier and 12 registers are here.
Love it...free parking...alot of things to choose from...
As I said before...I will always have good reviews about this line of stores. Always good finds here😍
I had a pretty good experience with Marshall. I cant say 5 star? But it was still a good experience.
The line is ridiculously long. I had to wait 20 minutes to buy 2 items.When will you update your store and get self checkout stations?
Loved shopping there kinda disappointed that they offer military discounts at their other locations but not NYC.
Prices were ok... the associates were not too helpful, actually stood in line waiting for a cashier for 22min, and I was next. Didnt even call more for help just allowed the line to get longer..
Nice spot to shop, they have almost everything, making this spot a great place for you to check out. This venue is located at Gateway dr. Brooklyn with lots of other storwes here. (Target, B.J.s, Burlington, Nordstrom Rack, Redlobster, Olive Gardern, Childrens place, Carters, Five Below, Panera Bread, Applebees, J.C. Penny, Skechers, Sprint, Gap outlet...) with all these selections how could you go anywhere else??
Love Marshalls, you never know what you will find. However, this one needs help. Its so empty, not much of anything.
Has a lot of good stuff there. Great price.
Dont understand the lure of this place where you have to search for items like a treasure hunt. Not for me
Both employees and customers are well behaved, but we need more varieties
If store didnt carry yankee candles I wouldnt even walk into store. Long Island Marshalls seem to have a nicer selection on all items.
Everyone in this store is super polite and willing to help, some good brans you can get there and not over-priced.
Large selection I just feel they need to organize the aisles more so you can see what your looking for much better
Good buys if your willing to look. Usually has a very long line so give yourself lots of time if you plan on shopping here
Great. Place to shop. Reasonable prices.
Its Aaaaiiiggghhttt very few afro american outfits but you know too each his own American Gs call the opts if you dont cop me a foxx yah heard Red White Blue
Great prices but the place is a hot mess have top go though all the racks carefully
Terrible rude customer service.No one working there even cares about the customers. Half the shelves were empty. Pathetic.
Easy to Visit has a a Parking lot but there is nothing on the shelves EVER
Only 3 staff try to conduct all the store. Waited in the register line for 1 hour and left everything behind!
Ok not bad could be better every time I go there I have to sneeze a lot I think its just lot of dust in the air good quality good prices
This Marshalls is a mess. Its not kept up well at all. I usually go to one in long island and its so neat and clean. People actually care about their environment..
Horrible treatment to a costumer. especially at closing time, the turn off the ligths to make you leave and the sales personal are behind you all the time telling you to stop shopping and go to register with your stuff because they are close already.
Good bargain for money
Long lines and not very organized
Pleasant...good prices & no long lines!
Too long if a line. Need to have more people at POS
Its shame couldnt find a coat size 14 for girls terrible selection for girls. The line pretty quick.
Great style expecialy for the ladies
It all good. but they really need to organize everything is one hot mess and the cashier r so slow
I was very pleased with my shopping experience. I hope to enjoy those items I bought; I plan to return in the future.
Love shopping here very good prices on all Merchandice customer service is great but the line to pay is very slow
I love Marshalls! Great selection. Need more cashiers, since the lines are always long.
Lots of deals very small selection and space...
Very nice place to shop they have parking and a whole variety of things to shop for
Yes, never fails find what I want and buy it.But why have 12 registers to use 5?? lines are killing my vibes to buy
Love it, Amazing prices, lines went fast .
Like it a lot. I found what i was looking for in a long time and the price was great.
My never fails option for last minute savings on designer clothes when I need an outfit or accessories.
Good sales.
They need to be more organized I know its the holiday season but they need to clean up
GREAT deals and choices. Good customer service and quick check out.
Great price and affordable prices
It was ok, nice prices too
Always a ridiculously long line. but products like soaps and lotion make it worth the wait.
Usually i have a good shopping experience but i encountered a cashier that thinks she owns the store
Good bargain shopping store. If you dont mind shopping in a controlled clutter store.
The store can be a little neater, but the prices are terrific.
Good store good price good items
I just love Marshalls and TJMAXX. They are the only stores I shop at. There can never be anything wrong with them. Proud Maxinista
Everything in this store is a mess. You cannot find the same shoes is different sizes everything is all over the place.
Pretty good selection of merchandise.ine moved fast
Good prices
You cant go wrong with Marshalls. Especially with the home department. Love it.
The sales more organized than other stores more helpful also
Nice store hit or miss with items. Should get more up to date styles
Not enough plus size clothing. Just because we plus size doesnt mean we want to look like old women
Love this store with many unique household selections and top discounts on many items
This store is usually WRECKED but today I went in and actually saw people working hard, stocking shelves, putting things back where they belong etc. Lines were still ridiculously long though otherwise I would have given a 5
You can get brand name stuff for a reasonable price there
This place will leave you broke
Lines too long. Prices have gone up
Gateway Mall Marshalls a busy store for all your household items and accessories.🧵🎨🧶🧸
Not enough cashiers, store is a mess cant find anything.
Nobody ever around when you need . They need more helpers in the floor ! I used to love Marshall . Now always a drag !
Unbelievable I bought Nike vapor Mecurial soccer cleat here for just $20Best deal of the century
Good prices. Store can use more on floor stock organization.
Hi met with Gloria and Janet at Marshalls today there customer service was excellent, they works at oils (5)
Lines are long and cashiers are slow. Love Marshalls, just wouldnt come back to this one.
FINALLY Marshall is open again, its already a bargain buying there but now even more there are a lot discounts on almost everything
I love this store.
Nice buy I got there
Great finds but long lines, took 26 mins to cash out on a Sunday evening.
Doesnt seem as good as other Marshalls Ive been to. Very messy & and very long slow check-out line. My rating is Fair
One of THE worst managed locations. A Thursday evening, holiday season..two registers open.
Great variety. But the need to replenish faster - clothes go quickly
The stores in this mall are understaffed, the merchandise is substandard and the lot is dirty. I will not make this mall a part of my regular shopping experience
When I go over there I see Avery think I need front of me they are good keep up
I love Marshalls. 4 stars only because the lines are always so long and theres always a lot of broken stuff.
The worst checkout i have ever seen i been here 3 times and everytime i have to walk out without anything and management seems not to care.
The lines are much too long only two cashers and they are so slow and this happens every time you go to Marshalls
Floor Staff accommodating. Manager very helpful. Products Purchased ... EXCELLENT!
Nice
Always neat. They need more employees there to help the customer
Disorganized shoe racks. If you find a shoe that fits you, need to go on a scavenger hunt to find the other shoe, often without success
Large variety of discounted clothing and home goods.Friendly staff.
Loved shopping with my discounts
Easy to find items. Great bargains knowledgeable and courteous sales clerks.
Can always find something nice at a bargain price. Lines are way too long though
Their selection is dwindling and the store is highly disorganized. The prices are also going up for clothes that are stained and dated.
Love marshalls prices. You will find a lot of great deals on name brand things..
Great plase for shopping, but lines are always long.
Small store at Gateway Mall and not many ites to chose from. Expect few cashiers and long line.
They need merchandise. I like Marshalls but the racks are empty
Didnt have what I went for.
Good trip, got somethings for my little neice at reasonable price.
Some items with reduced prices, but not as expected.
Love it got all my kitten toys and stuff.
Not the best selection in this location. The one near atlantic ave is much better!
Too crowded...not enough cashiers. 58 people on line, 2 cashiers. Unacceptable
Love all marshalls so many things to buy lol
Total reviews rating 4.1
199 Reviews for Marshalls 2023:
Review №1
2022-06-11Been outa NY for over 30yrs. Loved the growth, well kept store and development. Nice experience, parking a BIG bonus.
Review №2
2022-02-27After more than a year, theyve cleaned up , organized, and restocked the shelves!!! What a difference! Now, we just need more cashiers.
Review №3
2022-04-27Some of the items are good value but have to sort through. Line for cashiers is usually long but moves.
Review №4
2020-03-07This place has the best deals hidden. Yes, a hidden gem. If you looking for great fashionable attire at a low price, I would say stop by at this location.Regarding customer service: all employees are very friendly, helpful, and eager to help you get the best prices.Every 20 mins you will also here deals running currently, so it is quite difficult to stop shopping. I guess that is good thing for this company, eh.Appearance: everyone helps the store stay tidy, which is really important.The best employee in this store that helped me a lot is Nancy. She made sure my customer experience was top notch. Thanks, Nancy!
Review №5
2020-03-01Walked in and within minutes found exactly what I was looking for, great. Then realize the checkout line is about 30 minutes deep. Hard to tell here but the line is in the men’s section to the wall. Typically I would leave but unfortunately I need the items for work. I know Sundays are busy but they only have ~half (or less) of the registers open. Please do better!
Review №6
2022-05-23Love shopping here, wish things would be little more organized
Review №7
2022-07-09Large variety of clothing and accessories for affordable prices.
Review №8
2022-04-17Alot of good items..the line & wait was too long. Prices are good too.
Review №9
2021-12-14A little surprised at the look of the place, almost bargain basement looking. There was always a little overflow on the racks but, nah, not everywhere. Maybe due 2 the season(?), a bit OD as far as disorganized. N what happened 2 just having some decent shoes n boots. I could not find one pair of rt below the knee length boots n the whole boot/show section. Maybe its the supply chain thing, b glad when its over n we get bk 2 some gd footwear.
Review №10
2022-06-01Great products. They need staff at the registers