Marshalls in Latham
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Latham, Albany County, New York, US
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Site: https://www.marshalls.com/
- Monday:9:30AM–9:30PM
- Tuesday:9:30AM–9:30PM
- Wednesday:9:30AM–9:30PM
- Thursday:9:30AM–9:30PM
- Friday:9:30AM–9:30PM
- Saturday:9:30AM–9:30PM
- Sunday:10AM–8PM
Marshalls in other cities:
This is a great spot to stop when you have some time to browse. If youre looking for a specific item, maybe not the best place to shop because you dont know exactly what they have in stock. They do have really good sale items and some big name clothing and shoes discounted. You definitely have to look around for items just because there are just categories like shirts, pants, dresses, etc.
Marshalls has just about everything you might want to give to someone and for being this close to Christmas (just 2 shopping days left) it was a busy place. Thankfully the longer than normal line was fast moving and efficient so I didnt think for too long about the length of the line. Thank you for a great experience.
The coordinator, whatever that means, Diane C., didnt even say hello or make eye contact with me when she rang my order up. She just continued to have a conversation with her coworker about the schedule, how people changed things around, and how they were going to be sorry when she leaves. Just got a monotone thank you. How about paying attention to your customers and making them feel welcomed as a priority? Sorry if you were having a bad day but dont treat your customers that way. I travel for a living and shop at a lot of Marshalls/TJMaxx with this being one of the worst out there.
I found this store quite cluttered , and the bathroom was not clean.. And when one of the associates called another associate up to the register to help check the guest out, The associate that was called up got very upset and was telling the girl I have too much work to do I have racks that are empty I cant be up here cant be doing this I cant keep going back and forth and walked away.
I go here every so often when Im looking for some particular kind of clothing item... like dress shoes, dress pants... Ill say dress clothes in general lol But Ive found that they dont always have the perfect picks, but man they do quite often. My mom will browse in here all the time and then text me when they have some nice brands out for clothes that would fit me well. I jump on it right away and they are always super cheap for great brands and quality.Just recently I was looking for a nice loafer for dress casual outfits. Found these dark blue suede calvin klein loafers which were perfect. They had my size ready to roll and they were $50. Best deals around and great selection.I definitely recommend taking a look here if you need some clothes. Ive been told this place isnt for everyone - everyone has a different fit for clothes. But Im an athletic build standing 5 9 at 160 lbs and find some great fitting clothes for unbelievable prices. Picked up some jeans a few weeks back from here for like $12-20 range... they are fantastic.Check it out you wont be upset, but like I said they dont always have the best items on hand every time you go. Dont give up and try them again in a week or two - youll be happy you did!
I visited a Marshalls at another location and liked a jacket but it wasnt the right size I called the Marshalls in Latham and was very pleased to find out that they had the same jacket in my size and held it for me until I got to the store to purchase it definitely would recommend this Marshalls to anyone and will be visiting again for my own purchases
Total reviews rating 4.3
199 Reviews for Marshalls 2023:
Review №1
2022-06-11Pet friendly and great prices. I just wished there was a better selection in the mens clothing section. Not their fault. I blame the supply chain issues.
Review №2
2022-06-21I went to kill some time before an appt. And came out with 3 bags full!!! Great stuff, cashier was a doll
Review №3
2022-07-02Never had a bad experience at Marshals. Only problem was trying to use my e gift card
Review №4
2021-09-21Marshalls always has the BEST stuff for fall. From decorations, many different fall scented candles, to cozy fall clothes, jackets, scarves, shoes, (awesome kid selection as well including super cute boots) and you could even find a great purse to match a new outfit. I just love the wide variety of name brand products, all at decent prices. Im sure I sound like a commercial but its true. Their hair and makeup section is amazing and theres always good finds in the clearance spots. I also love the super low prices on their cat beds and scratch posts and I love checking out what kind of new kitchen gadgets they have. I could literally just spend a whole day and night checking out all the amazing finds. Oh, and they have these adorable pop up cards for basically any holiday thats on the way. The Halloween ones are always so cute. Just be careful because theres no way youre going to be able to only buy that one item you went there for, lol my arms always end up overflowing with stuff that I just have to have 😆
Review №5
2022-05-18They always seem to have something i need or love
Review №6
2021-06-27Went in for one item and bought more because some prices reasonable. Overall clean, busy and a lot to look at! Very wide range of unique items that I loved. Thinking about going back for a 3 piece serving bowl set I loved as a gift for my daughter. But its 60$ and not sure I want to pay that. Lost a star for being hot in there. Left because of heat (and if i stayed would have spent more money Im sure). Kick up the AC!
Review №7
2021-04-03There were lots of shoppers but not a lot of merchandise. I couldnt find a simple pair of black flats. Not sure if stock or lack thereof is COVID related. Peoples shopping carts were full though!
Review №8
2020-08-20I went here when they first opened during COVID. I waited outside like the rest of the folks and it was not to bad. At the time, they were trying to liquidate their current inventory, which I figured before evening going as most retailers were doing the same. What I was really impressed with is that the manager was handing out water bottles for people waiting inside and outside. This was a very nice touch that shows they care about the customer.
Review №9
2021-05-15I went there hoping to find black skechers, grey slippers, & a short white robe. Unbelievable I found all 3!!! & then some lol I then get to checkout..cashier tells me about 10% discount if I apply for credit. No thank you. 10% off with your drivers license. Its in the car I dont want to hold up the line. Go get it. I ran lol & again to my surprise I not only received 10% off I was granted the credit card!!! Definitely a 5☆ afternoon at Marshalls Extra thank you to the cashier
Review №10
2020-10-23Just so you know where Im coming from. I remember Marshalls from the 60s when you could actually find terrific bargains, like 80-90% off. Now, youre buying year-old clothing styles for 20% off, if youre lucky, and household items that are no bargain at all.My recent visit to the Latham store was a joke. I returned an item which had been purchased more than 30 days ago so I was given a store credit of less than $5.00. That was fine with me since I was going to spend it anyways. Although, I didnt expect to be carded when I I redeemed it!When I checked out and tried to use the credit, the clerk said that I needed to show my drivers license to prove that I was who I said I was! I was flabbergasted, but kept my cool and showed my license. He closely examined the license, wrote my name on the credit slip and proceeded with the checkout. The problem is that when I got home, there were four items in my bag, not the five items that I paid for. Marshalls is so intent on squeezing every dollar out of their merchandise (ever check the broken items on the clearance shelves?) that they are micro-managing their help to the point that customer service is not a priority. If my wife didnt want to go there, I would live happily ever after never going back.