In-store shopping
Yes
Marshalls in Pittsford
Categories
Location on the map
Pittsford, Monroe County, New York, US
Service options
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 585-385-1280
Site: https://www.marshalls.com/
Site: https://www.marshalls.com/
Opening hours
- Monday:9:30AM–9:30PM
- Tuesday:9:30AM–9:30PM
- Wednesday:9:30AM–9:30PM
- Thursday:9:30AM–9:30PM
- Friday:9:30AM–9:30PM
- Saturday:9:30AM–9:30PM
- Sunday:10AM–8PM
Marshalls in other cities:
Comments (199)
Easy to navigate and the line only had a short wait.
Marshalls does a nice job stocking items and maintaining organization. The employees are very sweet. When I went, they had 2 employees washing down the carts and offering them to incoming customers. I enjoy shopping at this store.
Really clean and organized, the adult sizes were picked over but kids were full of summer and some fall styles. Worst part was the line, it took about 10 minutes to get through! The cashier didnt aknowledge the wait, but was friendly otherwise!
So I’m a traveler. I had no reason to go to Marshall’s. I always check it out for converse and adidas nmd’s. Well I was given a shock to see so many travel items on clearance for $1. I cleaned the shelves. I can give these to clients. Gifts are my love language.The store is both filled and lacking it’s normal abundance of items.The line was long, but it moved quickly and no one complained.The store was clean and organized...except for cosmetics which I’m use to seeing this way.Marshall’s is one of my happy places. You go for no reason and find items to bring home with you.
Really enjoy the products and the experience! I did almost all of my Christmas shopping here, and if I were able, I would spend far more time here! One star off just because I felt pretty relentlessly pressured into signing up for their rewards card by multiple employees, and I really wasnt able to at the time.
Michael D. was amazing at cashing me out! Super professional and kind and I could tell he really knew what he was doing on a busy crowded day. You should be proud to have an employee like him working for you.
Excellent selection but shopping during peak times is difficult, long lines at checkout.
Great for mens and womens clothes, shoes and accessories. Plus has great shopping 🛒 for home wares. Great prices throughout the store. Either own or are owned by TJ Max. Not sure who mother store is but there are a lot of the same items which is good if you really love an item and 1 doesnt have your size.
Very clean and well organized store with a great variety of items. Pleasant staff and easy parking.
Always clean and new products coming in every day. Its always fun to go and see what new items they have.
This is my favorite Marshalls in the area, no question. I get most of my clothes here, lots of designer options for very reduced prices. I basically exclusively get underwear and socks here, and recently purchased a ton of high quality workout gear without spending too much.A great option for those looking to save money but not break the bank.
Social distancing not good. Long line for check out. Many of customers had face masks below the nose. Perhaps the management should make announcements throughout the day reminding people to pull face mask over the nose. The greeter made sure every customer had a mask when the customer came in.
Best way to explain this location : the more luxe the area the better your finds ! Every-time I shop at this location I always walk out with a good name brand item regardless if its Adidas , nike or even Gucci ! Ive almost never had a bad customer service experience besides with one lady who probably just had a rough day and would highly recommend anyone who is in the area to stop in a take a look because you never know what you can find !
Nice selection of clothes, seemed to be higher quality than I see in other Marshalls. I appreciated that the music was soft and non-distracting. Clean store, clean changing rooms. Will be back.
Chronic corporate short staffing does huge disservice to customers. Plan to wait in line 15-20 minutes even at 1pm on a week day. Those poor cashiers... Marshalls corporate needs to provide more staff on for a better customer experience.
Honestly, solid place to find inexpensive brand name clothing. I have shopped here twice in the past week in order to find dress clothes for graduation and even casual clothing for normal wear. Would definitely recommend if you are trying to find quality clothing at a solid price.
This is my #1 Marshalls. I am very picky when it comes to clothes. I need a combination of something that looks good, is extremely comfortable, fits almost perfectly, and is good quality. Anything less is unacceptable. Its always hit or miss at Marshalls for me. Sometimes I score nothing, sometimes a few items. They continuously get new shipments of different merchandise, and there is a portion of each style allocated to each store. I try to stop by Marshalls at least once a month. Just because youve stopped in there once or twice and havent found anything, doesnt mean you arent going to score something you love on the third or fourth trip. Sometimes you find crappy quality stuff, sometimes good quality stuff. I love Marshalls for finding shirts, jackets, hats, gloves, socks, kitchen and household items, snowboarding gear, and more, all without laying down a fortune. I do find similar prices for their merchandise online, but I get to try stuff on first, and returns are easy, though you only have 30 days when most stores are offering 90 days or even unlimited. I like this particular Marshalls the most, and have scored some of the best stuff here, though I have gotten a few things from the ones in Henrietta (#2 in list), Greece (#3 in list), and Irondequoit (last place).
For an off price store Marshalls is ok. However, merchandise is packed in tightly. Makes it difficult to sort through. Store seems disorganized and cluttered. Knowing its part of the tjx corp. Im surprised since the TJ Max stores I have been too are much cleaner and better organized. Mgt at this store needs a wake up call.
Very nice store. Great prices. Parking not so good. That area of Monroe Ave is so congested making in/out of Marshalls not worth the effort. The Henrietta location is better.
You never know what great buy you will find. I went to purchase a sweater and purchased two sweaters. Great place to find brand named quality clothing at a good price.
Store to visit for sales items. Noone to ask around the shop for info. Quick service at counters. Carts are not allowed off their premises till your car which can be a pain if alone with children snd heavy staff to carry over the car. Check your bill twice before leaving. Hated the fact that bathroom was closed to public and had to go with my son to nearby store. Unfortunately it is sure business and customer is not really valued.
I need a good shirt for the party next weekend. he says to his girlfriend as he pulls into the lot and gets out of the car. He walks into Marshalls and spends $130.00 on scented candles, a a pair of shoes, 2 snap-backs, and a pair of jeans he did not need. He gets into the car and his girlfriend asks Where is the shirt? I want to see the color. to which he replies, What shirt?
Do you like deals? Do you like waiting 15 minutes in line and stare at the neverending mug selections? Are you a 40 year old mom? This is the place for you!!!!! ( Marshalls can be enjoyed at all ages )
In comparison to every other Marshalls I have visited over the years.....Overall, this store is well-organized and offers a variety of selections, and since this one is located in Pittsford, there is a much larger, higher-end (and therefore higher priced) selection to choose from. The only problem concerning higher prices boils down to the shoe section- not too much to choose from under $30. Anyways, I was a bit put-off upon my first and second visits, as the younger female staff seem aloof, unhelpful, and quite franklly, rude. I am a young person myself (22) and have worked various customer service related jobs, it takes a personable person to actually fulfill the main duties of customer service- so drop the attitude or find another job. Anyways, the one saving grace of customer service is the fitting room attendant, Nancy. She is warm, friendly, makes everyone feel like family, and gives off the impression that she enjoys her job- whether or not she actually does is none of our business- and that is exactly what good customer service should be. Actually, most of the female employees over 30 are normal, friendly, and helpful- the same can not be said for the butthurt teens. Nancy is the defining reason as to why I will come back to this location again- if it wasnt for her, I wouldnt have too many good things to say about the service quality in general.
I cant tell you how many times I have been in this store and their computers are down leaving them unable to take credit cards. Seriously guys? In this day and age that is equivalent to a medical code blue.
Better location (Pittsford) for shopping rather than the Greece location! Store appears to be cleaner and a lot more organized. Customer service is more friendlier and personable. I live in Greece, but Pittsford will now have my business. I will drive the extra 20 minutes for a better shopping experience!😊
There is always at least one good find every time you go there! Lots of nice, quality items. Fun shopping! Lots of parking.
Good price on sandals, but Summer clothes selection was meh! Of course I maybe shouldve looked earlier, but this is Rochester and Summer just started a week ago.
I am so lucky to live so close to one of the best stores to have ever existed. Every week is like treasure hunting, its unbelievable some of the stuff they get in!!! Sometimes it can be hit or miss but for the most part you would think I was discovering gold bars here because I am consumed by sheer joy everytime I come. The employees are fantastic, I love the younger guy thats always in the shoe department hes a doll, love the lady in the fitting room with the glasses she is always smiling, friendly and does a great job back there making sure you have the right tag for the # of clothes and never making you feel bad if you have to put most of what you pick out back, cashiers especially as of lately are all amazing either funny, polite, both and so relatable and easy to talk to and almost always you can find the manager in there working just as hard as his employees, running the team like a fabulously oiled machine. One tiny suggestion would be to figure out a way to clean up the cosmetic and skin care section, resealing open boxes/products or throwing away damaged packaging (example: lip gloss in super damaged box, take lip gloss out place price sticker over half bottle and half cap so I cant be opened) just anything to neaten and organize (I know its hard because the Savage customers make it like that) but other than that all I can say is WOW. Heres to living down the road from a treasure ridden gold mine run by the nicest people ever ready to help you find what youre looking for. BRAVO RIDGE MARSHALLS CREW. YOU THE REAL MVP.
Great deals and items found
The prices where second to none I found what I wanted easily I really went to buy a single pair of sneakers and I came out with 2 four pant and three shorts the cashier at #8 was great thank you Marshall I left your store smiling all the way to Jamaica
Okay so obviously as we all know it depends on what the industry wants to send them as what they have however this season it was phenomenal were talkin Gucci Roberto cavalli all types of different amazing designers we had a theory a tro jewelry online I mean even dude stuff that they shouldnt be able to obtain they somehow do because they are that goodthis is the best commercials literally in the entire world that Ive ever been to they have the best selection of clothes hands-down yep ...I win.
My experience at Marshalls was excellent bc I found everything I liked then some! Sorry but I did not hate it cant get to go away so I hit the one I wanted to do, its the last star!!
Fantastic selection of quality merchandise for reasonable prices.
This Marshalls gets the best inventory and has a massive shoe department. Great place to stock up on work clothes and housewares.
Really nice well organized store. Very happy with the women’s shoe selection.
Very nice selection of clothes and shoes, you can get something you need, price competitive. Better than t j Maxx. Would consider coming again.
Very nice selection prices may be a little high and the clothes are scattered by sizes but you can find really good buys there you look
I was at Marshalls on oct 23 rd 2020 there was only one cashier i had to wait for 20 minutes and there were 7 other customers waiting after me when i asked the cashier if they had any other cashiers to help her answer was there wont be any other cashiers until 11.Am and she was very rude she was not friendly at all!
Of course it was Super busy with all the post Christmas shopping, but the staff kept things moving and we were in and out with our stuff nice and fast.
Friendly staff. Store was clean and neat. Decent selection. My favorite Marshalls location in the Rochester area.
I like most of the stuff in the store
Reasonably priced mens and womens clothing. Accent Items for your home as well as personal grooming.
A lot better selection than many of the other locations, especially in the mens dept. The store is also well kept for the most part.
I got my clothes without a problem and their number calling in the check out line made checking out 10 times easier
I love Marshalls but sad because there is no layaway. A check to check person likes to look nice too.
Always good prices for reasonably decent if not higher end clothes , shoes and housewares. Good selection of items .
I had a great experience in Marshalls today. The selection was fresh and to my surprise there was not a line at the checkout!!
Men should not waste their time browsing Rochester Marshalls. Suit coat reduced from $1,300 to $750! What a steal.
Love the bargains but the racks are not size sorted well and store can be very unkempt.
Great place to shop very friendly service
Good place, we went and found a nice shirt that was way cheaper than at the main stores.
Been here once a while ago but they have good quality clothing and other stuff for good prices sometimes
I love the discounts at Marshalls the makeup could be a bit cheaper but its really great.
I always find tending items at a great discount. Well staffed and well organized.
Nice clean sure, good selection
Great selection here! They always have awesome deals and a big selection to choose from.
No 3XL at all , Nike socks None Men sizes 11to 13.The store only has small sizes ..
Got my perfect suitcase from here!!!
My favorite store. You find nice clothes for a great price.
I like Marshalls because you can find very fashionable items and the prices are reasonable
Kind of the upper class/ier side of TJ Maxx. Good prices on discounted popular fashion brands. Always good deals in there.
I was a little disappointed going here, but it was on a Monday afternoon. Im told they get the good stuff on Tuesday.
They used to have a great mens department years ago. Now its practically nonexistent. What they do have would not appeal to anyone over 30
It is a great store for finding anything for the home or fashion. I always find something.
Great clothes selection, but the line is always extremely long.
Great selection and price. Holiday decor is very good.
I had to ask two clerks before I found the item I needed. Check-out line was long enough to warrant a third clerk.
Messy and unorganized. Shoe selection is awful,
I have over 30 pairs of sneakers from here at good price!
They down sized their clothing dept and that was my favorite part of Marshalls
Nice selection great prices Nice quality better than the outlet mall
Prices are reasonable.. Such a great place to buy outfits for interviews ..
Love all Marshalls, but have to have time to dig for good buys!
Very long line, however it did move fairly quickly... Great selections in clothing and household products
I love that I can find designer items for almost half the price!
Okay for what the store is. They do have good prices on some items.
The Pittsford Marshalls is one of the better stores in the whole of Rochester. A cleaner store with better selections.
Surprisingly has good brands here.. Ive seen Ted Baker, Original Penguin, and John Varvatos here. Thats impressive.
Love this store. Great selection and friendly staff
So much to choose from. Great prices.
My visit every time to marshals is usually mind blowing cuz I find every thing I want and need.
Best brands and selection of any Marshalls or TJ Maxx in the country.
Its always crowded here, but a delight to visit. Saw a multi-millionaire lady shop like crazy here.
Good prices but you have to hunt for the items you want.
Find the best deals there. Surprised by the variety of items found.
Love this place, glad to see it coming back
Good deals. Good quality clothing a day miscellaneous items
The selections for the price range available is absurd. Marshalls is the place to shop till you drop.
Like their selection, good quality merchandise.
Great products love the clothes great customer service
The store is OK but the parking lot is a nightmare actually an accident waiting to happen
Great store! Best quality and price!
There selection is geting smaller and smaller... Starting to loose interest on even going there anymore..
Found some great deals, and in my size which rarely happens.
Out of all the Marshall’s I’ve been to it is the best one with the largest selection
Clothing selection is just okay, but the have a huge shoes selection. This seems to be the opposite of the Henrietta Marshals.
Great prices and name brands for every budget.
The Pittsford store has better quality merchandise then Henrietta
Quality merchandise at a reasonable price
Lots of shoes. Home section has slim choices.
Nice place to shop with great prices
Great deals! Great place, friendly staff!
Great place to shop fore name brand for less .
Lots of nice stuff but nothing in the color I needed.
Great bargains, great merchandise, friendly staff
I shop there weekly. Great store.
Hit and/or miss sometime they have what your looking for, sometimes it is at a good price.
Excellent Customer Service clean satisfied
Very crowded, long line to check out. From now on, I will go during the week...
Great prices. Great Products. Period.
Has great designer pieces and alot of great boots and shoes
Love Marshalls. Usually has everything Im looking for. :)
No changing tables in the womens room. really disappointing
Although small, one of the nicer Marshalls I have been too.
Love Marshalls. Great clothes for great prices.
This is the new home cent store in pittsford and I purchased two chairs
Love Marshalls Ben shopping there for 20+years
I always find good stuff when you search forever
Didnt have a very good mens selection.
Associates and managers were patient, polite AND!!! professional....
Clean store, clean restroom.
Ridiculous to have 2 belligerent cashiers on Friday night...30 PEople in line!
Good deals on name brands.
Didnt have what I was looking for. Certain style of jeans.
Nice unique items for good prices
Lots of end run stuff, very helpful staff
Sometimes good brands real cheap.
Best prices for the best clothes in all of rochester
Greatest place lot to choose from great prices
Thats my store, love it.
Best one in town. Biggest shoe selection.
Good prices. Nice mix of goods
Working here is great
Good deals. They can be expensive at times.
You can find something you like or need.
Always a good time. Unique finds
Great place to work AND shop
Store always looks dirty and unkempt.
Nice found exactly what I wanted and cheap
Ok wasnt to busy great prices
The best store ever! 💖👌
I can go every other day and find something for myself or house!
Awesome merchandise for the entire family
Busy but quick moving line.
To crowded not enough cashiers line too long
Lots of clearance
Also one on my favorite stores
Credit card equipment NOT WORKING TODAY BOOOOOOOOOO
They have weeded out all the big guy stuff.
Always great deals!!
They have good prices
One of the better Marshall’s in the area.
Found lots of good deals
Excellent merchandise and staff
Still a great bias
Awesome mens selection
Good deals good clothes
My favorite place to shop
Good quality & low prices
So affordable for name brands!
Small location. Friendly staff and clean
The upgrades look good.
Lines to long. More cashiers
Great deals, clean
Always good prices
Where are the warm hoodies? Love it.
Always find something here!
Great selection at this location
Moderately priced clothing
One of the best Marshall in town
Pittsford one is best in Rochester
BEST MARSHALLS IN THE AREA!
Good shopping
Good choice of clothes
Best one in Rochester.
Very nice
Just ok.
My favorite store
Cool hoodies
Needed some shopping done
Inexpensive but hit or miss
Is very good place
Staff very helpful
Great Customer Service
99% of my shopping.
Marshalls is great
I work there
Need more cashiers.
Total reviews rating 4.3
199 Reviews for Marshalls 2023:
Review №1
2022-03-21I love Marshalls, especially this one. Its a bit far from my place. I drive there from Henrietta and mostly visit my own local Marshalls, but whenever I am in that area, I dont miss going there. They definitely have more variety there.Things are nearly organized, and the staff is courteous. Its definitely recommended.They have a large collection of bags and skin care products too.
Review №2
2022-06-19A great place to shop for clothes, furniture, and home decorations at a low price. Products are average quality and one gets what they pay for.Building is pretty quiet, brightly and evenly lit, and almost always pretty clean. Music is always softly playing. Usually somewhat populated, but rarely crowded.Staff is helpful and usually somewhat kind and friendly.
Review №3
2022-06-18Good place to find decent clothes at reasonable price. Also selection of creams and lotions are a bit random but you can find good deals on good stuff.
Review №4
2020-01-03Very good selection of mens clothes. I always find something unique. The sneakers and shoes selection is great. Makes me happy.
Review №5
2022-01-23Marshall’s Marshall’s Marshall’s,… where do I begin! I love my news women underwear set. My balls fit perfectly, so snug! I bought them on clearance, it seems someone had already worn them. 4 stars not 5, a bit of doo doo stain :(
Review №6
2022-01-17I like this store - clean and can find things from clothes shoes furniture toys and odds and ends... at good prices... I do get a bit overwhelmed in the clothes section... only because I dont like to hunt for things. but if time allows I usually find good items.
Review №7
2021-07-22This is a nice Marshalls-especially clothing. There is a good selection, frequently stocked/updated with new products and it seems like its constantly organized. I feel like the home goods area is a bit lacking, but I appreciate that I can always find a good bargain in clothing for the whole family.
Review №8
2022-03-28Just a quick walk through looking for area rugs.. None to be seen
Review №9
2021-10-05Huge choice, spledid outfits made with quality fabrica, great prices, and very good bargains. Womens shoes in large size (13) available. very kind staff who insisted on giving us a discount
Review №10
2021-12-03In my opinion...the best Marshalls Rochester has. I always find good items at this particular location. Good customer service as well!