Marshalls in Bronx
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Bronx, Bronx County, New York, US
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Site: https://www.marshalls.com/
- Monday:9:30AM–8PM
- Tuesday:9:30AM–8PM
- Wednesday:9:30AM–8PM
- Thursday:9:30AM–8PM
- Friday:9:30AM–8PM
- Saturday:9:30AM–8PM
- Sunday:10AM–8PM
Marshalls in other cities:
On my recent visit to Marshalls after 5 monts was great. Great deals, quality merchandise and excellent customer service. I just enjoyed shopping in store again. Store is very clean and taking the precautions necessary to keep staffs and customers safe. I totally recommend it...🙏
Great place to get name brand clothing at a total bargain. You can also get comfortable undergarments and quality winter coats at amazing discounts. It can be messy at times due to other shoppers and you will have to search for what youre looking for, but you can always expect a good deal on your purchase.
Worst customer service by MANAGER ever. (Some staff were helpful and friendly.) Their register broke and they made me wait for over 30 minutes. Then I was told that they would mail me the receipt. When I called back to confirm this 2 weeks later, the manager that promised my receipt left the store without any follow up. I had to come back into the store. The new manager found my receipt and made it sound like they were doing me a great favor and then told me to wait on the long line to return items. This is how they treat a customer that spends over $200 each time she comes. Obviously they do not understand the concept of customer service especially when the store is at fault and has caused inconvenience to the patron. ** I could see that Im not the only one who feels this way about their management staff.
The staff here is Decent but the store itself is usually a pigsty in the back and somewhat present able in the front; More then half of the time, the store is disorganized and you will find dusty items in the back of the store. This store is never a place i want to go to, it is more of a last resort kind of store.
Im not really that shopper type, I needed a button down shirt... I kid you not... I went to a suit store n they didnt even have the color or size I wanted... A friend said try Marshalls n not only I found the size and color I wanted, but the price was better too. Also got bedsheets from here a month ago... I like them.. I would definitely start going here from now on.
I love this Marshall’s it’s only downfall is the bathroom. It always smells like urine, even after they clean it. It’s like they dip the mop in urine instead of a cleaner. They have a target at the same mall that has more traffic and I’m pretty sure more customer use that bathroom and it’s always really clean and never smells like urine.
Its 6:15, and they said there are closed.Also they said there was a lot ppl Inside when clearly there is more ppl comming out.Empleoyees just want to leave early.The 2 ppl at the door were really rude.I understand that they have a limited capacity and we may have wait to get in, but this is not the case.
Lines to paid going to the back and some area need a little attention. Items all over and messy but found wonderful iteams and cloths. Great price and the cashier was super friendly. She the reason i give marshalls a 5 stars. If not i wouldve rate it a 4 stars still. 😊
Aghh!!! The lines are absurd! If it wasnt for the time wasted just waiting to pay for one single item it would be a good place to shop. They really need an express line for people that are purchasing ten items or less. Anyway I dont think that I will be going back to this Marshalls any time soon.
Giving one stars cause there is no option for half star. Sales associates are very unprofessional, rude you ask a question And you are ignored. Unorganized , place is dirty shelves are full with rats drops. Had the most horrible experience Monday. Not ever going to that store rather go to stores downtown staff are more professional and friendly. They should either close the store our hired all new sraff.
A store where you can pick up the latest fashion for fraction of the cost. Having this store close down for the covid pandemic made me realize how much I miss Marshals and how its the only store that would provide me with zero grande Coke Hanns for under fifty dollars instead if paying over two hundred dollars anywhere else. Same model and color no difference. Not to mention a moleskin knapsack for thirty dollars for the same bag that cost me 180 at Nordstrom. I learned my lesson and I no longer will bash on Marshalls ever again. The only thing I would critic it and its not even to blame but that is the lack or more like the absence of Inventory. The pic attached was taken near the store where it was somewhat filled but the closure has halted shipment tremendously and isles and isles are completely empty. Completely however the line is still long wrapping around the store almost full circle.
Im a frequent Marshalls shopper. This store has poor management...The moment you walk through the door, theres never shopping carts, store is always in a mess, lines are always long and you wonder why we dont patronize our local businesses...Corporate needs a talk with management....lets see what happens in the near future. That will determine if I continue on shopping at this location.
Employee filling the homegoods department was rude, She seemed to have an issue answering questions. Was trying to find a price on a Furniture becausr I couldnt locate one. She said its on the bottom and walked away , needless to say.... it wasnt tagged. Ended up leaving empty handed
Its not a big location, its very busy and crowded, so it gets very messy. The staff can be a hit and miss at times. Parking is available but not free. Be careful of baseball game days, parking is more expensive those days. Theres not that many places to eat here, so eat before u shop. Unless u have applebees money, or love spending 6 dollars on a personal pizza than can fill a molar. There is a Spanish seafood restuarant, but those prices can be similar to applebees. Steer clear from the subways, its not the best or the cleanest (in food handling sense).
Can be a bit messy on the inside but which Marshalls location isnt. Youre here to get sweet deals on clothes and other knick-knacks and that they do well.The real problem is the lines are so off putting, slow and depressing that half the time I want to run in and grab something quick Im stuck behind people with shopping carts full of stuff and mulling the prospect of being on a line for 20mins. Can we get some express lines? Self-checkout?Would be nice.
The security guy is so rude, he doesnt permit people to come in since 9.20 or 9.25 or 9.20 or 9.17 pm... He usually says its 9.30 and we are closed, last time I have told him that wasnt the time and he said Thats my time I asked him to see his time, he showed me his watch... Guess what... I had the reason BUT he didnt allow us to.come in (Last time there was a miss first than me in the same situation).Some times the open later than the scheduled times (Happened once to me and once to my wife)...The store is not like Marshalls use to be at Manhattan or other cities... But is more complete than others in this area.
Total reviews rating 4.2
199 Reviews for Marshalls 2023:
Review №1
2019-06-12I love, love, love Marshalls, I couldnt work there, because I would not have a Pay check, I would have spent every dime. But me and my house would be plat wait a minute I AM ThanksMarshalls!
Review №2
2022-05-01Very helpful staff, and the prices are amazing! Got a tie that would normally cost $20, for $8.00! Cant beat that!
Review №3
2022-02-20Extremely clean Marshall’s with lots of selections and not a cluttered store . Sales associates helpful and friendly . Prices are competitive and selection is wide way better than Burlington . Will visit again !!
Review №4
2019-05-07The Associate who helped me was very kind. She wasnt dismissive and short and even went with me to and waited outside the Fitting Room to see how my outfit looked. The issue was the number of registers that were open. The line was extremely long, and there were only three open. Thats why I only rated the store three stars. See attached a partial picture of the line.
Review №5
2022-04-07Need to pickup some things from the floor or need to be in the right place..both good so far
Review №6
2022-04-11Clean and organized store. Clean restrooms. Lines tend to be long on the weekends.
Review №7
2021-08-24Found some good stuff at the house section. Cashier was nice. Only thing that bother me was the customers here don’t social distance at all. All of them were literally smelling each other.
Review №8
2022-03-15Very clean very organized the staff there very helpful no complaints.
Review №9
2020-07-02Great to have them back open! Even with limiting amount of people to enter at a time and social distancing combined the line is about a 20 minute wait to get to a register. That is with about 6 registers open and 2 or 3 people dedicated to doing price checks to avoid having to get someone from the specific items department called to the front to do it!
Review №10
2020-11-01I arrived at this Marshalls, on a day it was raining. To my luck, the store was not crowded. I asked a sales associate, where I can find what I was looking for and she directed. Found my purchase without any problem. Then I get to the register and before I am actually in line. I am browsing the items for sale in the front area near the registers. I hear two sale girls talking amongst themselves. And so, I look over and they appear to be busy. Now, I am officially on the line. And I notice there are two people in front of me. Nevertheless, 10 minutes has gone by. And I am thinking,... This is ridiculous. The store is not crowded. Stop what you are doing and assist with getting the line down. To my embarrassment. I had actually said this out loud. So, one of them comes over to a register and yell. Next! So, the person goes and she says to me is he next? I said you are kidding, right? And she asked it again. I said this person been in the store the whole time you been in the store and you dont know if this is the person thats next or not? Now, its my turn and she ask you want a bag? I answer yes her response its going to get wet In my mind. I am thinking whats your solution? To have me leave the store with these items in my hand? Nonetheless, I just said may I have a bag,... Please? The story does not end there. As I am leaving they have signs put up directing traffic in a way that if it were on a highway. It would cause a multiple car pile up with fatalities. I went in circles for about five minutes. I had to actually stop my vehicle and examine how the detours had been placed and this ask myself how would I mean for this to go. If I didnt know what I was doing? Thats when I figured it out. I cant imagine many people coming back for such an experience. The people wonder why businesses are closing. I honestly, thought at one point. The workers didnt want me there. I got the impression they dont want customers to shop at the Bronx Terminal Mall. (Smh)