Bought new lund boat from Martins get home gas gauge doesnt work,1.5 ride back up, tiller steering is off so bad rip your shoulder off! Adjusted myself! On my 3rd battery for my electric motor, running back and forth from my island home, finally they say will order and replace your on board charger,,I called several times no charger yet! That was 2 months ago! What ever happened to customer service!
Review №2
2019-08-15
Straight forward pricing no gimmicks on prices. Told me the price of a motor and boat and I ended up just buying the motor and it was no problem pricing remained the same on the motor. Down to earth people working there who were also prompt and stopped what they were doing to make sure I was helped
Review №3
2018-01-31
Martins marina was outstanding. They went through the whole process w/me from banking to showing me how my new boat will work warranty on everything. After I purchased the boat they said they will store it until spring when I am ready to use it. Top notch. Couldnt ask for better people to work with.
Review №4
2018-06-07
I stopped in because I needed bait for my kids for fishing. While there, I was looking at some pontoon boats that were on the floor. One of the guys that worked there aporoached me and asked if he could help with anything. I asked some questions and he spent so much time with me giving me a tour of the show room and available options. He really was so pleasant to deal with.
Review №5
2020-05-24
Beaver & Mike are two great guys who run a family owned business dedicated to serving the boating needs of northern New Yorkers.. They are always there when you need them .. Beaver runs the sales end of the business and Mike is the go-to guy with any technical or service related questions, both of them the very best at what they do.. As a 25+ year customer I cannot recommend Martins highly enough...
Review №6
2020-09-23
Price for winterizing my boat was fair. Mike was nice enough to suggest that an issue with my center pontoon might be covered by warranty, he knew that it would cost him me going to another marina that sold my brand of boat.
Review №7
2016-09-29
Over the many years dealing with the Martins they have always provided excellent service and support for the Avalon boats with Mercury engines I have purchased from them. They have gone beyond the expected operations of a marina to help support us living on Grenadier Island. They have recently added new boat storage facilities and renovated the buildings so the marina looks very attractive.
Review №8
2020-08-16
Rented a boat, had dirt all over the floor, seats were ripped and torn apart, fungus growing on the pontoon boat, fire extinguishers on the boat 20 years expired. Horrible experience...
Review №9
2016-05-05
Experienced, knowledgable and friendly staff. Purchased a 14 Avalon pontoon boat, trailer and motor summer 2015.. storage off season and 2016 dealings have been excellent.
Review №10
2020-06-04
I went to the Syracuse boat show in February 2020 ,pretty much had my mind set on buying a different boat,but doing my walk through I stop at Martin’s and seen this well built and beautiful Lund 1650 rebel .The Saleman was great we talk boats and I told him that iam going to check other boat out since he gave me some pointers to look out for .To make a long story short I return with a smile and left with a smile oh yes and that Lund boat great people to work with thanks guys. Everett from Syracuse
Comments (42)
Review №11
2018-03-11T23:51:20Z
A great place to buy a boat. First class people. I highly recommend them. I live in Syracuse and drove past another Lund dealer to buy from Martins.
Review №12
2020-08-24T21:47:18Z
Rented a pontoon boat for the day. Was given first rate service and treated with friendly (masked) faces and nicely greeted by renny. Top notch place.
Review №13
2017-09-22T16:01:54Z
After being told it would take 1 week to get my boat motor installed. After 6 weeks, 5 phone calls being told twice it would be done in the next few days and it was finally completed.
Review №14
2014-08-19T18:44:24Z
PURCHASED A NEW PONTOON BOAT AFTER COMPARING MANY MODELS AND DEALERS.AVALON WAS THE BOAT OF CHOICE, AND BEAVER AT MARTINS WAS DEFINITELY THE BEST DEALERSHIP I VISITED ! SALES AND SERVICE IS 5 STARS.I FELT LIKE THEY WERE LONG TIME FRIENDS.NOT YOUR AVERAGE DEALERSHIP.
Review №15
2019-12-05T13:09:10Z
Very beautiful country ~ marina A1~ Been fishing out of mud bay over 50yrs ~ the fishery has declined to next to nothing ~ so sad
Review №16
2018-02-28T17:37:40Z
The best place to get your boat worked on very honest, and you can be assured it will be repaired properly... Happy boating!!
Review №17
2013-09-15T01:40:47Z
Martins is a family owned business, always there to help the boater. Great selection of everything you could need or want.
Review №18
2016-06-24T15:17:08Z
Excellent staff... very helpful and knowledgeable for a first time boat owners...
Review №19
2020-07-19T19:40:29Z
Had a great weekend with great people, staff was awesome and super friendly.
Review №20
2017-07-06T02:42:32Z
Picked up parts for someone and they forgot to give us a part had to go back 1 1/2 hrs. drive one way
Review №21
2021-06-03T14:08:50Z
Helpful staff. Decent prices for docks.
Review №22
2016-08-17T20:42:31Z
Rented a pontoon boat. Staff was very friendly. Will come back our next family vacation!!!!
Review №23
2022-06-15T02:57:46Z
Great service
Review №24
2018-08-31T19:49:15Z
Great place friendly people very helpful one of the better Merc Marinas in the thousand islands
Review №25
2021-05-15T16:37:18Z
Great service, friendly people to deal with
Review №26
2020-08-18T16:05:38Z
Very clean, serene and home like. Love it here 👍😍
Review №27
2019-07-08T01:40:41Z
All your fishing and boating needs in mud bay. Just a hop, skip, and a jump from Cape Vincent.
Review №28
2015-03-24T07:51:23Z
Its got the best camping spots I go there every year.
Review №29
2017-05-31T10:03:25Z
Great people to do business with. They care about the products they sell.
Review №30
2017-05-21T23:56:10Z
Love being home during the summer... lake Ontario is so beautiful
Review №31
2017-06-15T10:34:35Z
More then 15 years know this friendly unforgettable place like a home
Review №32
2017-07-26T17:04:23Z
Awesome full service Marina, great owners and staff, really helpful!!!
Total reviews rating 4.5
42 Reviews for Martins Marina Inc 2023:
Review №1
2020-11-23Bought new lund boat from Martins get home gas gauge doesnt work,1.5 ride back up, tiller steering is off so bad rip your shoulder off! Adjusted myself! On my 3rd battery for my electric motor, running back and forth from my island home, finally they say will order and replace your on board charger,,I called several times no charger yet! That was 2 months ago! What ever happened to customer service!
Review №2
2019-08-15Straight forward pricing no gimmicks on prices. Told me the price of a motor and boat and I ended up just buying the motor and it was no problem pricing remained the same on the motor. Down to earth people working there who were also prompt and stopped what they were doing to make sure I was helped
Review №3
2018-01-31Martins marina was outstanding. They went through the whole process w/me from banking to showing me how my new boat will work warranty on everything. After I purchased the boat they said they will store it until spring when I am ready to use it. Top notch. Couldnt ask for better people to work with.
Review №4
2018-06-07I stopped in because I needed bait for my kids for fishing. While there, I was looking at some pontoon boats that were on the floor. One of the guys that worked there aporoached me and asked if he could help with anything. I asked some questions and he spent so much time with me giving me a tour of the show room and available options. He really was so pleasant to deal with.
Review №5
2020-05-24Beaver & Mike are two great guys who run a family owned business dedicated to serving the boating needs of northern New Yorkers.. They are always there when you need them .. Beaver runs the sales end of the business and Mike is the go-to guy with any technical or service related questions, both of them the very best at what they do.. As a 25+ year customer I cannot recommend Martins highly enough...
Review №6
2020-09-23Price for winterizing my boat was fair. Mike was nice enough to suggest that an issue with my center pontoon might be covered by warranty, he knew that it would cost him me going to another marina that sold my brand of boat.
Review №7
2016-09-29Over the many years dealing with the Martins they have always provided excellent service and support for the Avalon boats with Mercury engines I have purchased from them. They have gone beyond the expected operations of a marina to help support us living on Grenadier Island. They have recently added new boat storage facilities and renovated the buildings so the marina looks very attractive.
Review №8
2020-08-16Rented a boat, had dirt all over the floor, seats were ripped and torn apart, fungus growing on the pontoon boat, fire extinguishers on the boat 20 years expired. Horrible experience...
Review №9
2016-05-05Experienced, knowledgable and friendly staff. Purchased a 14 Avalon pontoon boat, trailer and motor summer 2015.. storage off season and 2016 dealings have been excellent.
Review №10
2020-06-04I went to the Syracuse boat show in February 2020 ,pretty much had my mind set on buying a different boat,but doing my walk through I stop at Martin’s and seen this well built and beautiful Lund 1650 rebel .The Saleman was great we talk boats and I told him that iam going to check other boat out since he gave me some pointers to look out for .To make a long story short I return with a smile and left with a smile oh yes and that Lund boat great people to work with thanks guys. Everett from Syracuse