Wheelchair-accessible entrance
Yes
Massage Envy in Bedford Hills
Categories
Location on the map
Bedford Hills, Westchester County, New York, US
Accessibility
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 914-244-3689
Site: https://locations.massageenvy.co...
Site: https://locations.massageenvy.co...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–8PM
- Sunday:9AM–6PM
Massage Envy in other cities:
Comments (148)
John was strong, professional and courteous.He checked in with me several times to make sure the pressure was good for me. He provided an excellent massage and I will definitely return for a massage with him again.
I always have a wonderful experience. Unfortunately, they bought new blankets in the wake of the pandemic and they are sub par. I’m hoping they replace them soon. Also, the massage therapist in the next room talked the entire time with his client. It definitely impacted my ability to relax and enjoy my service.
Sue was excellent! She listened to exactly what I wanted and adjusted accordingly. Perfect balance of relieving tension points with overall relaxing massage techniques in other areas. I would definitely go back and request her again!
Catherine is a fabulous massage therapist!!! She’s intuitive, knowledgeable and professional... In other words, she’s my hero!! I highly recommend her. Sometimes, it’s hard to get an appointment to see her because she gets booked so fast, but believe me it’s worth the wait.
Wonderful massage. Rich hit all the points that were tight with expert knowledge. Inducing a much needed relaxation.
Russel, Rob, Sara, and Marianne are awesome! They have all made positive, long lasting effects on my body, face, neck and décolleté area.
Everyone here is incredibly nice, friendly and professional. I had my first-ever massage here and they made me feel so comfortable. Its very clean and the staff takes every precaution with covid. Scheduling was easy and they ran right on time while I was there.Catherine did an especially amazing job! She is super sweet and has a great touch. Very knowledgeable, communicative, and skilled. I feel so relaxed and tension-free. 12/10 would recommend!
My skeleton, muscles and nerve endings all benefitted greatly from Tibor’s work. I highly recommend his skills. ME should feel privileged to have him on their team. Rich has a different massage style but I found the benefits from his work to be outstanding as well. I suppose if I tried all of the massage therapists at ME it would be difficult to choose which one; take the “blind-fold challenge “ and I bet all are as talented as those I have experienced.Alex at reception is always buoyant and efficient. My visit was completely enjoyable and worthwhile.
Catherine M is a fabulous masseuse and. Lovely person. My first massage in 16 months was a great deep tissue massage and I felt fabulous and relaxed when it was done. I plan to go back at least once s month.
Marriane was extremely knowledgeable and just a joy. My skin feels amazing. I am one happy client!!!
Heather is an excellent therapist. I had a perfect massage yesterday. Felt great. She really listens to what you need and then addresses the problems competently.
Massage envy in Bedford is clean and professional and Eric is so great! I love going to him, I go to the gym a lot and build up a lot of knots and tension so he’s got the perfect amount of pressure to help me with that! I feel like a new person when I leave! It’s always a great experience 🙂
As a new member, I had been told as long as I scheduled within my billing week it would be applied to my membership but it wasn’t so I had to pay an additional $60! Then the massage therapist was late 11:15 instead of 11:00. However I was charged for the full hour when it was only 45 minutes. The room had used/discarded tissues on the floor so was concerned about cleaning protocol.
Catherine is a wonderful massage therapist! She worked the kinks out of my shoulders and back. I always leave feeling great and continue to feel that way until its time for my next monthly massage.
Everyone at this location is extremely professional. They take the time to match a client with a therapist who meets their needs. Tibor is very gifted and is amazing with acupressure. Grateful that hes helped relieve my pain. Thanks Tibor 🙏
Heather was amazing, she had perfect pressure, always checking in to make sure it was ok. She talked to me just enough to be cordial and make me comfortable, but not so much that I wasn’t able to relax. She explained where each not was, and did a fantastic job of releasing them. I am definitely going to request her next time.
I was recommended by a good friend of mine to join massage envy membership so I tried it out. The location is clean and staff are friendly with exception to the manager. Due to pandemic and busy schedule I decided to cancel my membership and told I had only 60 days to render my services which I had 2 unused sessions. So I scheduled a 90 min facial to use services I already paid for. Now keep in mind I scheduled it before 60 days but had to reschedule due to family emergency. I drive an hour to this location to find out that my sessions are expired and I am unable to use it since I’m past the 60 days which was only 6 days over. I ask the manger is there anyway they can make an exception since I was unaware that 60 days past and no one told be my 60 days expired. I did drive an hour and the time slot was available. The manger was not empathetic and told me NO we cannot make any exceptions. Then I asked if I can speak to the owner Dora, The manger stated that Dora was unavailable and she cannot give her phone number. She told me I would have to call next week from the number on website. I work in corporate world and customer satisfaction is our priority. It seems this manager didn’t like me personally because she was not willing to work with me . It was a flat out” NO” we cannot make exceptions.To be continued after I speak to Dora and complain how I was treated. It’s all about the principle. I paid $160 and no services rendered. You are only treated fairly if you pay the monthly meembrshio not if you cancel. What if I was thinking of signing up again. Now I will not ever or recommend anyone to be a member just base on attitude and bad customer service by my a manager .
Marianne provided me with a phenomenal experience. Her facial was thorough yet gentle. My skin is rejuvenated and glowing. I appreciated that she offered and described the products that she had used but was bit pushy in sales. I will be looking for Marianne when it’s time for my next facial.
Sara is the absolute BEST esthetician that’s ever given me a facial! She is super knowledgeable, informative gentle and an expert at her craft. HIGHLY recommend!
Russel gives a fantastic deep tissue massage. He has a deep understanding of the body and how to work through tight areas from all angles. Im grateful to have found him at Massage Envy! The Covid precautions they have in place are excellent and I feel very comfortable using their services.
I’ve never liked facials until I starting seeing Natalie. And Ive never had anyone care for my skin like she does! She takes the time to really listen to me and customize her treatments to give my skin the best results! Cant say enough good things about her and her expertise! And the customer service and staff at Massage Envy is fantastic. Bedford Hills, NY location is a gem!
Natalie is so knowledable about skin care. She explains the facial process so clearly and calmly, making it a relaxing experience. Its so helpful to know the condition of my skin and whats being applied each step of the way to address its needs. I highly recommend Natalie because she truly cares whats best for you! Thank you!!
The massage therapist Heather is the best. I have fibromyalgia and she takes the time before each session to see how I am feeling and what I need to be worked on. I leave every time feeling great. I always use Heather because she is the best.
My massage therapist, Tibor, is excellent. He asks for feedback, listens, understands my issues and then gives a wonderful, thorough massage tailored to my needs. The office staff is very nice and competent, as well.
The review i left directly with Massage Envy: Richard was beyond excellent. The massage was perfect. The conversation was fun. I booked my next appt before leaving and enrolled in membership. The staff at front desk were pleasant and professional.I was more than pleased with my experience. Hight recommend Mt Kisco/Bedford Massage Envy.
Catherine is the best!!!!! So professional- her massages are amazing. She is so experienced and works well with whatever your needs are. She is a true gem at Massage Envy!
I have been Massage Envy Customer for years.Recently moved from Miami to New York, and found this location at: 737 Bedford RdBedford Hills, NY 10507I underwent a massage yesterday 15 APR 2021 with Russell. By far one of the most skilled/talented masseuse I ever had. (I can easily say “The Best”I requested an “Sport Massage” and the product delivered by Russell Met & Exceed any imaginable expectation. His communication skills are connected with the customer coupled with professionalism, class and empathy toward people.A big shout out to Russell, he truly magnify the name of your brand/companyRegards
I initially started my membership in the Fairfield CT location but had moved over to NY and was told by the staff of Fairfield Massage Envy that I would be able to “transfer” my membership over there . When I went to the Massage Envy in Bedford Hills, the employee behind the counter told me that they can not transfer it and that it would a $10 charge on top of it, normally I would left because that sounds shady as hell but since I was feeling pretty stiff and needed a massage I agreed to pay the “fee” . Now on to the massage 🙄 it felt rushed and choppy I believe I was the last massage of the day for that masseuse and if there was a time issue , just say so and we can reschedule . I will not be returning to the Massage Envy in Bedford Hills ever ..I will drive an hour to the location that has actually done well ,Fairfield . My membership will be cancelled after this year is up.
Russell was awesome. Listened to my issues and worked on them while communicating to make sure I was comfortable. I will definitely be booking him again
I love going to the Bedford Hills location. The staff are sweet, warm and welcoming. I look forward to my massages each month! Ask for Christine, she is amazing!
Its nearly 2 years Ive been visiting for my monthly massage. Even with the pandemic arrangements, ME has adapted to continue providing excellent massages to combat the stress of these times.Their staff remains pleasant, professional and courteous though I am sure the adjustments arent easy to maintain.
Heather gives a firm massage and I always feel better.
Roseann is so skilled at righting all that is wrong with my body! Plus she lulls me into a true state of bliss every time! Every therapist I’ve used here over the past few years has always been top notch.
Heather is the best massage therapist I have ever had! If you have to tell your massage therapist whats wrong, youre seeing the wrong therapist. She is able to identify problems in less than 60 seconds without discussion.
The front desk staff was very friendly. The whole facility was clean and had great covid protocols in place. Tibor did my massage and he was great! He was friendly, made sure a was comfortable, and made a conscious effort to make sure I was covered. Definitely plan to return.
Just had another fantastic treatment with Alinda. I appreciate her knowledge and suggestions for my anti-aging facial routine!!
Heather/Heather/Heather I hate to recommend her because I want to keep her for myself but credit is due where credit is due! I have probably had thousands of massages in my Life. No one fixes my broken body as well as she does
I went to Massage Envy in Bedford Hills to get a facial. Like a lot of people, Covid has been tough on my mind but also on my skin. This was the tonic I needed! Natalie did a great job- she asked me lots of questions about my skin and my care habits during my customizable facial. I particularly asked for help with the area around my eyes which I thought were making me look old and tired. That evening I felt so good about myself that I put on jewelry for the first time in a year just to socially distance around a fire pit. That’s how good the results were mentally and facially.
Heather has been my masseuse for the past several years. She is the best! She has always been able to make me feel good.
Rich is an intuitive, experienced massage therapist who exudes loving, healing energy.
We have been with Massage Envy at Bedford Hills since 2016. We love going here for massages. Very clean, super hygienic environment. Never had to wait and always were able to get appointments as desired. Love all the masseuses and the front desk staff. You guys rock.
Tibor is awesome. He has helped me heal after shoulder surgery and my overall health. If you can get him book him now!
Jackie, Heather, and Natalie are awesome. This is my go-to location. It is always immaculate and front desk goes out of their way for a streamlined booking and check in experience.
Great massage by Russell. Professional and attentive. Looking forward to my next visit! Thank you!
I come to Massage Envy to see Sara, the esthetician. I was skeptical at first; I had adult acne and tried a lot of different things. Within a few months of seeing her, my skin became completely clear, and the discoloration on my face has improved significantly. I get compliments on how great my skin looks, which is crazy considering how congested it was before. I cant say enough great (but honest) things about Sara. The owners and the staff are accommodating and polite.
Jon was very nice and did a great job of asking if the pressure he was putting was okay, I felt very relaxed the whole time and will definitely be coming back.
Christine was great! I had a great massage today. the only thing if possible to offer towels so i can wipe off oils after massage, I got oil stains on soles of my shoes. . I definitely would go back, will bring my own towels though.
I’ve been treating myself to Massage Envy’s professional massage and facial therapists for 5 years now and it has truly helped me alleviate my back pain and added to my youthful glow. They have strict safety protocols in place.
They are very responsive to any concerns I have. They try to accommodate my schedule. There are a lot of choices for massage therapists.
Canceled all of my appointments for April and couldn’t give analternate date.
The customer service here is amazing & I’ve gotten a facial & massage both were great experiences. I had some worries with covid but they take many precautions and keep everything clean. I will be back!!!
Eric is great! Excellent massage.
Marianne gives the best facials. She’s patient, professional, knowledgeable, and really nice. I love this place!
Had my first massage yesterday with Audrey and it was amazing! Great staff, super clean and well maintained!
Tibor is fantastic. Really knows what he’s doing. My back is so much better since I’ve been back. Very careful with COVID protocols.
Audrey was wonderful!! Great massage!
I love my facials every month Sarah gives you the best service possible you are so relaxed after the session that you dont want to move!
The best massage I ever had. Eric released all the tension in the knots in body. I feel 10 years younger.
Katherine is excellent at identifying trouble areas and really concentrating on working them out. Great therapeutic massage!
Catherine has the best hands, and knows just what I needed. Cant wait to book her again!
Richard is very competent and empathetic. Great work!
I recently went to Spa Envy for the 1st time. While the masseuse (Bryan) was very good I was disappointed in the lack of amenities. It was my 1st massage so I had nothing to compare it to until my colleagues, who often get massages told me what other facilities offer such as warm towels, showers with shower shoes, lockers for your belongings, multiple choices of beverages. I left very greasy, having to put my clean clothes over a greasy body. I was sliding out of my sandals.Maybe thats the difference between a spa & a massage place, fine but the places with all those amenities are $20.00 less than what my gift certificate cost. Certainly this is NOT a case of you get what you pay for. I will not be returning to Spa Envy. They need to step it up or lower their prices or will not survive in this very competitive business.Update-Several weeks later,,, you asked for me for my phone number for some sort of resolution. I provided it but never heard from you again. Was that for show?
If previous clients are upset about lack of amenities, they should try a spa that HAS all those amenities. They will find that those spas charge 2 and 3 times the price and have fewer options for masseurs and techniques. Ive used those spas and am usually disappointed by the massage itself. Massage Envy is a great value & if one masseur doesnt work for you, there are many others to choose from.
Sara was wonderful! Very knowledgeable about the products and my skin type. The place was very clean and the girls at the desk were very helpful
Russel is a great masseur. Unfortunately the table was not covered properly. No sheet underneath reduced the pleasure.
Great massage - very attuned to my needs.
Richard was fantastic! Professional, friendly, and talented. I had a great experience all around and will definitely be back!
Christine is an excellent masseuse. I highly recommend her.
Love love Marianne at Massage Envy Bedford hills. One of the best out there! Book her!
Catherine has been my therapist here for a while now and she is amazing ! I would recommend THIS location and definitely recommend Catherine!
Catherine addressed all the issues that I had and explained everything that she was doing. She did an amazing job.
I just really enjoyed my session and was totally relaxed which is what I needed.
Massage envy Bedford hills has terrific front desk staff-always pleasant and looking to help make your day!
Rich was amazing in every way and was so flexible with his pressure which left me feeling more relaxed than ever.
Heather is the best, always making sure to straighten out any kinks I might have.The staff is always welcoming and friendly every visit.
I dont go as much as I should but I went today for a specific issue. I walked out feeling great! My masseuse, Tibor, was out of this world knowledgeable, caring, and concentrated on my problem area. I finally had relief and felt whole again! Thank you so much!!
Rich is the best! I always feel relaxed yet energized when I leave. He is always professional, courteous and effective.
Great place my favorite massage envy great massages too well run and always on time
Heather told me after the session that I should take an epsom salt bath if I feel sore because I had a lot of knots she worked out for me.
Excellent service and very knowledgeable!
Explain what they are doing and why. They are concerned about your comfort and ask if you are ok. Very personable and atmosphere us very relaxing.
Amazing experience!! Highly recommend Massage Envy’s Bedford/Mt. Kisco location!
They pay an experienced therapists a pittance and provide spotty service at best. Stay home and have a chef come to you rather than go to McDonalds if you can
5! Natalie was amazing! Super kind, informative and patient. Great at what she does!
Got a massage here and I will give it 5 stars but I cant say I would recommend eating at McDonalds before getting a massage from Philipe who has brute force. Quite the strong hands.
I’ve had massages with both Tibor and Jackie. They are both fantastic
It was a wonderful massage!
Great experience will recommend!!
Professional, clean and a relaxing vibe. The massage therapists are excellent. Super affordable if you do the monthly membership.
I had a great experience there the staff was very friendly and helpful. I was happy with my surgery and the Dr. Goldstein was extremely good.Cheryl was very attentive. Thank you again.
Great service, pleasant conversation and no pressure to buy anything. Love it !!!
John is fabulous. Has a very professional way and gives special attention to your needs.
Heather was great! My 1st time at this location. Going back next weekend!!
Heather does a great job and very happy with the services at Message Envy
Great communication, welcoming and relaxing
Friendly service and amazing massage will back!
Jacklin techniques worked great on me. Thanks for a great massage.
Rich was amazing!!! You’d be lucky to get an appointment with him
Another great massage yesterday..thanks to Russel.
Jacky is the best!
Catherine did a great job on my knee pain
From the greeting when one first arrives, to the amazing facials or other facial services and available products this place is amaze-balls.
John was excellent took care of the pain in my neck - great staff all around.
Heather is AWESOME !
Elyce and Sara are wonderful providers. Great service.
Sara does a terrific job
Catherine was excellent!
Russell was great
Had facial with Sara. Excellent.
Breaking the stereotype about massage and bringing it to the mainstream! A great place to work!
Didnt get what I u expected
Great facial. Very relaxing
The staff is very friendly & professional!
Next door to a pet store and shoprite. Not very tranquil....
Great service
Very professional and experienced!
You can tell the folks at this place really cared that you get a good experience here
Professional, knowledgable, and friendly staff!
Great!
The most restful time in my life while here
Richard is great!
Love my monthly massage
Eric is amazing!
Audrey is wonderful
Heather is the best!
Couples massage. Need another
Russell is awesome
Love this place!
The staff is exceptional and professional.
Always wonderful
Professional expertise !
Relaxing massage
Great people and service.
MASSSAGE ENVY SPA LOVE ♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!!!!!
Excellent staff
Love this place
DO NOT SIGN UP FOR THE MONTHLY MEMBERSHIP!I paid regular pricing for a massage than I was convinced by the sales associate to sign up for the monthly membership. As a wedding planner, I didnt realize how little time I would have for this service. I have NEVER used the discounted monthly massage but get charged every month. I called the manager to see if I can cancel being that I never used it (and its not like I abused the system by getting a discount on my first massage by signing up). The manager told me I will get charged $80 per month for 12 months and that I can accrue the massages and use anytime. If I dont have time for one massage, how will I have times for 12 massages? Goodbye one thousand dollars.
Good massage
Total reviews rating 4.8
148 Reviews for Massage Envy 2023:
Review №1
2022-06-13I loved the atmosphere & how welcoming the staff @ the front desk were.My massage was very therapeutic in terms of technique. Jonathan definitely was very in tune with what I needed.However, I prefer a massage in silence and while Jonathan was very respectful of that, he did go on a bit about how to breathe during the massage in order to reap its full benefits. While I know he had the best of intentions, it did put a damper on the experience. I felt like I wasn’t breathing “correctly” bc several times he reminded me of how he should be hearing me “expel” my breaths.That made for a less than ideal relaxing experience for me because I had a complex about having to breathe according to his liking and that interfered with being able to relax, which is supposed to be what a massage is all about.I loved the place, though, and purchased a membership bc I believe in self care. I did request a different masseuse and they were very accommodating when scheduling my next appointment.
Review №2
2022-01-29Jackie is a great massage therapist and the front-desk staff are always helpful and friendly. Appoointment reminders and overall communication have been excellent. Highly recommend.
Review №3
2022-04-03I had an incredible time! Erika was so friendly from the moment I called and wanted to come in and learn more about the services and supports. My massage with Richard was so incredible. I can’t think of the last time I was that relaxed!!!
Review №4
2022-07-01Sue J. is great…I always feel relaxed afterwards! Everyone at the front desk are always very friendly and professional. Salon is updated and calming. Love the whole experience at Bedford Envy!
Review №5
2022-04-19Love Massage Envy - they never fail to impress. The staff who greets you are always friendly and helpful. Tibor is an outstanding therapist. Highly recommend.
Review №6
2022-04-01I love love Maryann at Envy spa . She is wonderful so profesional and carrying . My face looks amazing after all the treatments that she recommend . Thank your for always taking care of my skin with so much care and professional knowledge
Review №7
2022-06-08Tibor is indeed a healer!!!! He combines knowledge with empathy to achieve remarkable results. He is certainly one of the best massage therapists ever!
Review №8
2022-03-05The entire staff provide a great service. Russell is an excellent therapist who delivers on helping my muscles, mind heal when stressed.
Review №9
2022-04-13I had Rich D give me a massage. He truly understands chronic pain very well and definitely cared about my well being. Appreciated his candor and willingness to understand my pain.
Review №10
2022-04-30Richard was absolutely amazing. He really listened and addressed my problem areas. Hands down the best massage ever!