Mattress Express New Hartford in New Hartford

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Phone: +1 315-507-4245
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–8PM
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Total reviews rating 4.9

94 Reviews for Mattress Express New Hartford 2023:

Review №1


Great Experience! Set us up with an awesome bed. Nick C was super knowledgeable about all of the beds and what would match our needs. They have a great selection of high-end beds and multiple options for bases, pillows, sheets, mattress covers, and everything bed related. Overall my family and I had a very enjoyable experience and will be sure to come back for all of our sleepwear needs.

Review №2


After visiting several mattress shops I went with mattress express. Faruk is a rock star employee who is knowledgeable about his product. He helped guide me through the process and made this as painless as possible. He deserves the promotion that he may get soon. Why only 4 stars? Bed wasnt in stock, neither was the headboard brackets. Had to wait a bit. The bed is high quality but I havent found the perfect settings yet. The experience was very good.

Review №3


I can’t say enough about the service I received from Faruk. He was knowledgeable, friendly and patient. I will absolutely be sending my friends and family here. Great experience, and will definitely be getting a great nights sleep on my beautiful new mattress and adjustable base that he gave me a fantastic deal on.

Review №4


My husband and I had know idea what mattress would be a good fit for us. The sales rep, Nick was very helpful and patient. Very knowledgeable about all the different types of mattresses and brands.In the end we decided on a Purple mattress.I recommend Mattress Express! Nick was a pleasure to work with!

Review №5


Mattress Express was the first and only store I went to. No pressure sale tactics, courteous, friendly, knowledgeable, clean ---- that was my experience in the New Hartford store. After testing 2 to 3 mattresses, I bought a mattress and just received it the other day. Its great quality and at a great value. I feel the difference already when I wake up in the morning. Faruk, you are A-One!!! Thank you!!!

Review №6


Walked in not knowing what we wanted and both Faruk and Nick made us feel comfortable and enjoyed the process. They were both very friendly and knowledgeable. Walked out with our purple mattress and couldn’t have been more happy. Definitely recommend going to see them for your mattress needs!

Review №7


Walked in to Mattress Express and right off the bat Faruk was very welcoming. Made the decision very easy and showed us the mattresses just to our liking. We were able to find the perfect one for us and we couldn’t thank Faruk enough. Will defiantly be returning, he enlightened us about the massage chairs that we can’t wait to make our next big purchase!

Review №8


Hands down the best experience buying a new mattress. Faruk was amazing and very knowledgeable. He made sure we got exactly what we wanted and needed! Highly recommend buying a mattress here!

Review №9


Faruk is the man !! If you dont know what type of mattress youre looking for or you have any questions let Faruk educate you on everything you need to know. Great knowledge and customer service. Top notch experience at Mattress Express in New Hartford walk out feeling confident with your purchase.

Review №10


10/10 best customer service!! Faruk made our experience the absolute best! Answered all of our questions and was so patient while helping us find the right mattress!!! If you are stopping into this store ask for Faruk as you will receive the best customer service.

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