Mattress Firm Bensonhurst in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: https://stores.mattressfirm.com/...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–7PM
This place was great and made purchasing a mattress very easy. My sales woman was Bonnie and she was extremely friendly and helpful. She took her time to make sure I got the mattress that best suits me. The vibe of the store is great and they have excellent options to choose from. Overall great experience, super easy, and shout out to Bonnie for taking the time and being patient with me. Best sales woman ever!!
I have a bad sleep for several reason, I have a low bag hernia and I am terrible allergic. And I decided to go to MattressFirm, I live in Bensonhurst and I have the store which is not far from me, where I have been welcomed by a very nice lady whose name is Julie so warmly and nice. I felt so remarkable. She helped me to choose the best mattress for me and the mattress protector. Julie explains everything so fantastic, she goes with the important elements of the mattress, which some of them I didnt even know at all. This lady showed me brilliant customer service. I recommend this product and service of Julie tremendously.
The specialist helped alot. She show us all the good bed. She was very patient. She explained everything very detailed. At the end I was convince that I need a good bed. Bonnie is very helpful! I been to different bed places. But she is great. She will be able to help you as well
Came in needing a quality mattress with fast delivery and disposal of my current mattress. Bonnie at Mattress Firm was absolutely excellent. She suggested multiple products and took time to let me try every one until I was certain which suit me best. I am so happy with the products, service and recommend everyone purchase their mattress here if they can!
The Mattress Firm Bensonhurst branch is amazing ! A selling specialist Alexander explained to me all the types of mattresses and their features. There is no rush when it comes to provide high quality service for their customers. I was able to try all qualities ( CDC guidelines kept ). They explained pick up / delivery options and did all their best to make purchases and arrangements stress free. Highly recommend 👌. They have a great payment plans and variety of choices in stock and display. They provided a samples of the materials the mattress is made interiorly ( gels, coils, foam etc). Instructions of care are given verbally and printed for customers. If you are a person, who really want to know what to buy and learn the qualities you should pay attention for - this will be PERFECT PLACE ! Thank you so much!!!
Amazing team!The manager and the rest of the sales personnelle were very supportive.I went to the store at 2030 hrs. And they were very patient with me. Bonnie stayed past her working hours just to serve me! The team is very diligent and with great customer service.I also appreciate the fact that around this store, you will always find a place for parking.
My experience with Mattress Firm of Bensonhurst has been amazing! Alexander really treated my husband and I like family! He took our bedding experience to the next level by ensuring we really honed in on our personal needs. He explained the many differences between the types of mattresses and adjustable bases. He was patient and very thorough! He took it a step further, by calling us to make sure we knew the delivery was on its way and reminded us to make sure we inspect and ask questions before the delivery men leave. Overall, we had an exceptional experience and I will definitely be coming back in the future for our bedding needs!
I had the pleasure of working with Moustafa, the store manager. He was extremely friendly and knowledgeable. He shared a lot of advise for long term mattress care and how to get the most out of my purchase. Would highly recommend to anyone looking to improve their sleep setup. Thank you!
I purchased a mattress and adjustable bed,etc. from Alexander Gounko. His expertise is far superior to any other competitor. He gives you all the information you need and more. Also, the deliverymen were so knowledgeable and helpful. The whole experience was perfect from beginning to end. I will surely recommend Mattress Firm Bensonhurst to my family and friends.
My experience was really nice my customer service agent was Mr.Alexander very knowledgeable and professional. He worked with me and my budget and I would be recommending my family, friends and work colleagues too. Check out online but visit a store too and have that personal touch added in person. Sleep is very important and healthy a good night sleep on the right mattress and pillow could enhance your life especially in these challenging times I look forward to a comfortable sleep experience. Thank you.
Moustafa at Mattress Firm is the best! He gives you all of your options, takes his time with you, and really gets you to understand how your mattress will affect your sleep. He skips no steps, and explains everything very thoroughly. If you’re buying a mattress for the first time or if you know your way around a mattress, this is the place and Moustafa is your guy!
Had a very good shopping experience with Moustafa. Very knowledgeable about the products and was able to recommend mattresses to us based on our requests.Second day, I had to go back and shop for an adjustable base for my parents and worked with Bonnie.Bonnie非常熱情也很容易交流。很爽快的sales,非常推薦!
My friend just got a new place and needed to purchase a new mattress. We were delighted to find a Mattress Firm in Bensonhurst and seek out to visit this location. When we came in we receive a warm greeting from stores staff members. Got us started with the mattress selection ceremony. They asked us about our firmness preference and price range. Super informative about pressure points and sleep patterns. Let us try option after option from traditional to new technology. What felt like a hypnotic psycho therapeutic mattress shopping experience with Alexander as a therapist. Alexander brings you to stage four rapid eye movement , laughter and relatable in between trials. Got us a good price and delivery date, throughly explained disclosures in the end. We give Alexander and Bensonhurst Mattress Firm Five Stars. .
Muhammad Moustafa is very professional, knowledgeable and kind person. He gave us a-lot of time with patience and explained every single detail about the item I inquired with him. He helped me to choose the right mattress for me and my family. I think salesperson like him deserve a-lot...I’ll recommend his customer service to others. Thank you Mr. Moustafa
Needed a mattress asap. Walked into my local Mattress store and left the same day with my new mattress! Bob the salesman was Awesome! Very knowledgeable even gave me sleeping position tips! I highly recommend purchasing your new mattress from Mattress firm on 86th Street in Bensonhurst Brooklyn! Thanks Bob! I slept great!
Bonnie, who works Sunday- Wednesday was absolutely amazing at educating and helping me find the perfect bed. I would recommend going here and working with her to find a brand new spectacular bed, which she will make sure that is suited for you and your body and very relaxing.
Weve recently purchased a very specific mattress form this store. Muhammad was the salesperson who had assisted us and had made our experience a breeze. Hes followed up with us next day after the initial purchase, negotiated better terms with the bank on our our behalf and at a later stage assisted us with return and exchange. I would recommend Muhammad to my friends and family if they are in need to buy a new mattress and want to deal with an easy-going, yet extremely helpful salesperson.
The sales guy Alexander was amazing!! I came in looking for a mattress I saw online since it was only for online he went out of his way to show me in store similar mattresses anyone else could’ve just said “here I’ll place the order”. My fiancé and I went in looking for a full he showed us three different materials, three different prices and he let us test the bed out! I got sleepy’s mattress for an AMAZING price I love it will definitely keep shopping here!
Recently I was in Bensonhurst location and I must say that it was a very pleasant experience. Especially helpful was sales associate Alexander, he was very professional and knowledgeable. I have bought several mattresses in this store and I am planning to to buy the latest version of adjustable base. Presentation by Alexander was very convincing and Ill definitely recommend this store to my friends and colleagues.Thank you
We bought a mattress today and Alexander was helping us.He was super helpful and we loved how he took his time with all the details and things we needed to know.Happy with the mattres, happy with the service and all in all I would highly recommend to go and check “Mattress Firm” our. Cheers
Pavel helped me when it was almost closing time and i had a ton of questions. He was very informative and did not rush me at all. When I came back, Drew helped me out and he was knowledgable as well and helped me finish my purchase. I will absolutely buy my next mattress here and tell others to come as well. Thank you for your great service!
Jacqueline Mora was the sales associate that greeted us at Mattress Firm. She was absolutely amazing. She asked us a series of questions to help figure out which mattress was right for us. Jackie was patient and friendly. I would absolutely recommend shopping at this location.
I received top of the line customer service, with the best deal!!!! Been to other places prior to coming here, can’t be happier that I choose to buy my mattress here. Definitely recommend for anyone that needs a mattress to come to Bensonhurst Mattress Firm, they are the best!!!!
One of the best, most informitive retail experiences Ive ever had. Pavel obviously knew a lot about the products in the store and was able to address all of my needs without going over budget. I highly recommend going to this location if you need a new mattress, and if you arent sure what you should get, definitely talk to Pavel! He knows whats up!
Today we bought a new bed here. Eileen helped us. She was an absolute pleasure to deal with, taking us through our options and making great recommendations. She got us exactly what we were looking for and stayed within our budget.Eileen was patient and attentive, and very knowledgeable about the beds and the warranty. Also, she didnt mind that our 7 year-old was being a bit unruly while we shopped. Five stars all the way.
Me and my husband walked into Mattress firm today looking for a new mattress and we were greeted by Chris right away. We were very comfortable working with him and not pushed into anything we were not comfortable with. Highly recommend Mattress firm Bensonhurst - make sure you ask for Chris!
I came to the store to find a mattress that would help me with my lower back pain. The sales person helping me was DREW. He was very patient, professional and friendly with me and I felt so sorry for him, because I was bombing him with questions and all the mattresses he let me try was unbelievable. The store has a nice selection of mattresses, and definitely you can find the right one for you and your family. If You want someone knowledgeable, who helps you, but doesnt push you into purchasing something that you dont want, I recommend to see Drew. Thank you very much Drew for all your help!
I had a great experience at MattressFIRM. I was greeted as soon as I walked in the door. Sales person Andrew were very professional and knowledgeable. They had a huge selection, but in no time I found the perfect mattress! Thanks for helping me get a good nights rest! Come here you will not regret it
The experience went well and Pavel was a great help. I was looking for a mattress for my spare bedroom and he showed me different levels of firmness for the mattresses. He was very knowledgable and answered my questions. Furthermore, he was friendly and helped me find a nice mattress.
By far the most accommodating and extraordinary experience from the moment I walked in to the moment I almost fell asleep on my new mattress! Eileen was an absolute gem and helped me pick out the perfect mattress AND same day delivery literally after 15 minutes of walking in. Fully recommend this location and Eileen to assist you in finding the perfect mattress for you!
The service was impeccable!!! Pavel was absolutely awesome and went above and beyond to make my purchase smooth!! Mattress Firm is extremely lucky to have him st the Bensonhurst store!! Everyone needs to come buy a new mattress HERE!! Ask for PAVEL you wont be sorry!!
Used to be Sleepys, now its Mattress Firm, and above anything else, this branch is about doing right by its customers. If theres an issue, give us a chance to make things right. If there is an emergency, let us help. We are committed to making the process of getting great sleep as smooth and as pleasant as possible. Mention this post when you come in and receive our instant rebate for and instant review promotion!
This sleepys location is fantastic, the salesman who took care of me whos name is Anthony really did a great job in helping me find the perfect mattress at the price range I was looking for, he had a lot of knowledge in which mattress would be the best choice as I was looking for something not too expensive, but something that was of high quality, thank you Anthony! I would highly recommend this Sleepys!
Very professional experience. A little confusion with the store change over but got a great in store discount by sales rep. Sayeed. Also had the opportunity to try the mattress by coming to the store which made my purchase all the more pleasant.Should have my new mattress home tomorrow night... Yesss. Lol
Total reviews rating 4.8
199 Reviews for Mattress Firm Bensonhurst 2023:
Review №1
2022-04-05I came here to buy a new mattress for my room and I first met Alexander. He was very kind, very generous, very knowledgeable and very professional. He was exceptionally patient and caring and willing to cooperate with me to find the perfect mattress.I then met Bonnie who was exceptionally friendly. I have by far built the most marketer-client relationship with Bonnie than I have with anyone. She was very cooperate, very kind, very friendly and exceptionally pleasant to work with. I would highly recommend shopping in 86th street Mattress Firm in Bensonhurst. They have sold me a wonderful mattress.
Review №2
2022-06-29I like going to this store to be greeted by warm and helpful staffs. They have a wide selection of mattresses for sale. This is my third mattress purchase thus far at this location. Upon entry, I was greeted immediately by Mustafa. He was very knowledgeable, sincere and patient in the process of helping me choose a mattress that would meet my particular needs as I have sleep issues. My new mattress is arriving soon, I look forward to many nights of restful sleep.
Review №3
2022-07-18Once I walked in, I was greeted warmly by Bonnie, one of the sleep experts at Mattress Firm. She was very helpful and made sure to put our comfort first. My parents and I tried many mattresses here and she took her time to explain the different features of each one before we were 100% sure of our choices. We loved our experience here and would highly recommend anyone looking for a mattress to come here!
Review №4
2022-07-24Thank you Alexander ! Great job! We like all that youve done! Good store. Professional salespersons. Well sleep well and relaxed. We bought the mattress and frame and pillows today as we we did it a few years ago as well. We are happy once again. Best wishes for you business. Best wishes for Alexander !
Review №5
2022-03-27Me and my husband love this Mattress Firm location and the reason why is because Bonnie made us feel so comfortable. Her title is a sleep expert Bonnie and she is definitely an expert in all mattresses in the store. She explains thoroughly and makes sure you take your time making the right decision. I would recommend this location and to see Bonnie to anyone I know .
Review №6
2022-04-28Bonnie was amazing with her knowledge of each brand of mattress and was so helpful with the process of choosing the right one for my family.Bonnie was also very personable with great customer service interaction.Thank you Binnie
Review №7
2022-07-23I went there for my first time, but I found the best mattress. Im so happy about it, Ive suffered from a bad mattress for years.The environment is welcome & clean ( they gave you napkins to try the beds so you dont put your head where other people did)Alexander was the guy who attended us, he did great and didnt make us to feel under pressure or uncomfortable like selles usually do, left us free to try whatever we wanted, but he was there to give every information about that bed. Happy with the service.Left that place getting 2 mattress and 2 pillows.Its 3 floors business, so chances that you might find the perfect mattress are high.
Review №8
2022-07-02Friendly sales person, great knowledge of products. Great selection, easy to choose what you want. Good prices on brand names. Should be your first choice when shopping for mattress.
Review №9
2022-03-01Im so glad that I found this place. My husband and I were looking for a new mattress. It was our first time there. Bonnie, who is our sales representative. She took her time to explain all details to us. She told us to lie down on the mattress and relax there for a bit. They sell great quality mattresses. I almost fell asleep in just a few minutes.There was a Presidents day promotion and it will be last day tomorrow. Thanks to Bonnies honesty and we saved some money. I highly recommend Bonnie and mattress firm on 86th street for everyone!
Review №10
2022-06-18That was an amazing experience , thanks to Moustafa M.!!!You just gotta go there Nd see your self, you won’t be disappointed. Store is great, when it comes to the staff that works there Im speechless, so professional, welcoming, clever. Best place I’ve been to so far, better than raymour for sure when it comes to beds Nd mattress !