Credit cards
Yes
Mattress Firm Commack in Commack
Categories
Location on the map
Commack, Suffolk County, New York, US
Payments
Phone: +1 631-462-1830
Site: https://stores.mattressfirm.com/...
Site: https://stores.mattressfirm.com/...
Opening hours
- Monday:9AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–8PM
Comments (139)
My wife and I recently purchased a mattress. Debra the sales person helped us. She is very knowledgeable about the different mattresses and very nice to talk to. The delivery went great. When we did not like the first choice we made we went to the store and Debra was super helpful getting us the mattress we wanted.
Great customer service. Helped with everything and was there for us every step of the way without overstepping and boundaries. Very respectful
We went to Mattress Firm looking to take home two twin mattresses. We were in a time crunch but Scott was very welcoming and helped us take home exactly what we needed that same day. He was friendly, answered all of our questions, and helped us find the perfect mattresses for our kids. We would highly recommend this location and would buy from them again in future. Thank you Scott!
Scott, the salesperson in Commack, was extremely helpful and not at all trying to sell us the farm. He explained the difference in firmness and had many samples to visually see. The Queen mattress was only $50 more than the on-line deals but Scott had it in stock and we were able to see exactly what we were getting. We bought and took it with us the same night. I highly recommend the Commack store.
Peter was amazing! Very helpful and knowledgeable. Helped me and my girlfriend choose the right mattress we needed. Answered all of our questions and was very friendly. Would definitely recommend friends and family to this location. Thank you Peter!
Debra was incredibly kind and helpful! We walked in thinking it would be a lengthy process (given our experience at other mattress stores) but she helped us figure out what we needed in 20 minutes! Would recommend asking for her when you go in.
My daughter and I had a great experience working with Scott at the Commack location! He was so friendly and helpful😃 He worked within our budget and we had our order done quickly. Within 20 minutes we were on our way home and the mattress would be delivered in 2 days. It couldn’t have been easier!
We had a WONDERFUL experience. My husband and myself were made to feel comfortable and at home, and our questions were answered politely & completely. Debbie, believe that was her name, gave us a variety of options, without pushing her opinions or thoughts on us. She was very accommodating and took great care of us. We will definitely be recommending her and your store to our friends and associates.
I just purchased a mattress from the Commack South location and had the pleasure of working with Debbie S. She was honest (unlike most sales reps), had great communication throughout the entire process and was extremely helpful in selecting a mattress that suited mine and my husbands needs. We felt Debbie went above and beyond to get us the best prices and never felt she was just trying to make a sale. Thank you Debbie!!
Wow...I couldnt be more impressed with the service I received at Mattress firm. I was looking for a bed for my toddler son and Scott was extremely helpful and informative. I have been to other mattress firm locations in the past and was put off by their ticky tack sales antics however, Scott was attentive and professional. I decided on an in-stock mattress and Scott gave me a great deal on it. Thank you Scott, youre amazing!
The staff at the commack mattresfirm are very knowledgeable about what mattress it is that you need to fit your life style and are very professional.
Frances Scott was a terrific salesman! Informative, professional and Friendly. Thank you so much.J.L.
Francis was very helpful, pleasant and helped me pick out a great mattress. I was able to get the one I wanted. In todays world helpful, politeness goes a long way for me. I would recommend anybody looking for a new mattress go to Mattress Firm!
We went to Mattress Firm to replace a 3 year old Mattress that just wasnt enough support for our backs. Scott was so nice and really helped us stay in our budget, and find the right mattress for us. Thank you Scott!
Debra S the sales lady was very patient and informative. She took the time to explain the different mattress types. She asked a series of questions regarding our sleeping patterns that allowed us to make the best possible choice. We are veey happy with the service we recieved and feel we purchased the best possible mattress for us. We highly recommend Mattress firm for their serivce, quality of mattress and great price!
Debbie was an absolute pleasure to work with.She wasn’t pushy, her sales Technique was very informative and she was empathetic to my need for an upgrade my mattress.Prices where more than i anticipated but due to my medical disabilities I feel like I’ve made. Good investment.
Great store to buy A,mattress very helpful and Scott was a great to deal with
It was an enjoyable experience buying 2 beds from Mattress Firm (Commack Henry St). Debra the salesperson does her job with a delightful confidence. She answered all questions patiently with clear understanding and did not try to push toward any particular product.
Very friendly service at this location. The gentleman listened to our wants and then shared with us his knowledge of mattresses. We ended up with what seems like a great mattress for our growing 8yr old. The price wasn’t too bad.
Scott was without a doubt the best sales person I’ve had the pleasure of dealing with. My husband and I walked in to look around, not set on buying the same day but open to the option. Scott was warm, friendly and truly the definition of a sales professional; he demonstrated that from the moment we walked in the door. When we arrived he met us at the door with a warm welcome, and made our shopping experience simply superb. He’s funny and knowledgeable about his products. We were there for about two hours and he was patient and you could tell he really wanted us to take our time and choose the mattress that was right for us. We didn’t feel pressured at all. We’re so happy we met Scott, and so excited about our new mattress. If you’re in the market for a new mattress, go see Scott over in Commack.
Debbie at Mattress Firm across from Commack Costco was a true professional. Once learning what we needed, she made accurate recommendations for our selection and in the price range we asked. When we sat with her for the order, Debbie was pleasant, efficient and understanding. There was no pressure or up selling and the price we paid for the quality received was excellent. A great purchasing experience!
Sales person, Gary, was very helpful and courteous. Walked away with exactly what I needed at a good price.
The staff here are extremely helpful and professional. Debbies caring demeanor was very refreshing. She did everything she could to get us a great deal and we left with exactly what we wanted when we wanted, couldn’t of asked for a better experience.
I went there with my wife. A female employee on a white car greated us. She made us feel uncomfortable from the start she said any bed you touch i have to clean after ward. Also some comments she made made me feel as she was telling me i could not afford to shop there. Please go to another store. There prices seems to be great but the welcoming carpet was not for our kind
Steve was great, very helpful and knowledgeableAll in all I had a great experienceThank you Steve!
When my husband and I entered the store we were greeted warmly and professionally by the sales associate Francis. We explained what we wanted and right away he knew what to show us. He made our visit a good experience and we left with exactly what we need. The mattress will be delivered during the week, so we’ll see how that goes.
I would shop here with an overwhelming abundance of caution. I purchased a mattress on 9/5/20, and all seemed well at first. However, I became involved in one of the largest debacles that Ive ever encountered with a store. To spare excessive detail, my purchase was paid for, picked up by an unknown individual using my credentials, and I was never notified. Only after investigating the issue on my own, getting the district and corporate management involved, and working with a different mattress firm location did I finally receive a mattress, nearly a month later mind you. I provided an additional star for the assistance of Scott, who did work with me to eventually resolve my issues.
My family and I had a great experience at the Mattress Firm in Commack. Mr. Toohey provided detailed information about the various options offered at Mattress Firm and was helpful in assisting us in choosing the right one for our daughters. Great customer service and wonderful pricing. I highly recommend Mattress Firm in Commack.
Debbie at the Commack location is the best! She went above and beyond to make sure our shopping experience was a good one . My husband and I purchased 3 new mattresses and she took her time with showing us our options . She also made us feel comfortable by going out of her way to sanitize everything . I highly recommend this store location if you are looking for a mattress .
Extremely knowledgeable, courteous and shows concern for his customers. I would recommend Mattress Firm and our awesome Sales Customer Service Associate Scott for Carmack,N.Y. branch
Debbie in Garet place store was knowledgeable, courteous, and very helpful to make an educated decision on the best mattress for our budget.
Big thank you to Debbie! Not only was she funny but a big help in finding the mattress we were looking for . Made my fiancé and I feel comfortable in the process of checking out different mattress . Debbie was also honest and clear when explaining our options . Looking forward to our new mattress and know that whoever meets with Debbie will be in good hands !
This is the second time I’ve done this review. Hope it goes thru this time. When I visited your showroom in Commack Thursday I had the best service I’ve had in a long time. Your representative, Debbie, gave me the “royal treatment”. She was exceptionally helpful and I look forward to receiving my new bed. Thank You. Teresa Hill
Scott gave me a great deal and got me what was promised. Excellent salesman. Polite, knowledgeable and always in communication from the time of the sale to the final delivery. I highly recommend taking your business to HIS store!
Great experience purchasing a mattress quick and easy. Debbie at the Garret place location was amazing. Will definitely recommend.
Excellent service from Scott today he really helped me complete my bedroom experience with sheets for my purple mattress. I would highly recommend this specific mattress firm. See Scott he will help you with love.
Scott was an absolute gem. He spent the time to educate us on the various mattresses; then left us to relax and enjoy our “test” time of each model. He made it possible for us to walk out the door knowing we had the bed of our choice being delivered within a few days.
Francis was very friendly and helpful. He helped me pick the right mattress for my back issues. I pick it up on Tuesday and get to test it for 4 months, now that is service!
Debbie was super fun and friendly. She made us feel really comfortable and walked us through every step in making the best decision for us. She presented all our options and respected our budget. I will definitely be coming back to buy another mattress for another room later in the summer. Thanks Debbie!
Excellent service provided by Debby in Commack store. Needed mattress for a daybed & got exactly what we wanted. Our bldg. has very strict delivery rules & Debby arranged everything very efficiently. Looking forward to receiving our mattress in a few days.👍
Scott and Dario were fantastic! We had a very easy time finding the right mattress for our son, and they went above and beyond to find us a great deal! We were extremely happy with the customer service and all their hard work to get us exactly what we were looking for!
Really positive experience! I entered the state and was immediately greeted by Shaun who helped us through out our time in the store. Very helpful with trying out different mattresses and being honest about the products he believed in or didnt. When it came time to check out we were given a great deal! Definitely a great store!
Debbie was amazing, so helpful and not pushy at all, me and my husband were desperate for a new bed and she made sure to take the time with us to show us all of our options in different price ranges! And when we changed our minds about an adjustable frame she was great! Definitely recommend.
Debbie was the best! She had no problem matching the price I found online. On top of that, she was great with my kids who played so nicely so my husband and I could test each mattress. I would absolutely come back here again.
My boyfriend and I were shopping for a new mattress, and Matress Firm was our first stop and we were helped by Devin. Wow, what an amazing guy, not only did he educate us on the different types of mattresses but he listened to our needs and wants. He took his time, he didn’t pressure us and our transaction was pleasant and professional. Thank you so much, we are so happy and satisfied with our new mattress.Great job!
Mattress Firm is the best!! Debbie at Commack South was amazing!! She is so personable and was very helpful in the purchase!! She was knowledgeable of her merchandise and was not pressuring!! Would come back here a million times over and highly recommend her!! She is very funny too!!!
It was excellent to deal with Debbie, she helped me and my wife find the best bed. Neil was amazing as well. Amazing with pricing and they know how to truly get you in the bed that truly works for you. So happy. They have a customer for life.
Pleasant and very professional store manager. Answered all my questions and help me choose the right matress for me. I highly recommend the matress firm store at Commack.
Sam greeted us as soon as we walked into their newly located store in Commack. He was polite and not pushy or salesy. He helped us find the perfect mattress for our toddler and we got an amazing deal! We are getting it delivered right to us tomorrow! Shopping for a mattress has never been easier!!
This was my first trip to Mattress Firm and it was a great experience. I was surprised by the many quality mattress brands and options on display. I ended up purchasing a Beautyrest Black Ice memory foam bed, it was just too amazing to not splurge a little. I was helped Neil Koenig, who treated me like I was the only one in the store, no pressure sales tactics, which I appreciated, had me practically take a nap and he even dimmed the lights so I can really get the full effect of the mattress. Highly recommend asking for him. Can’t wait to finally start getting a good night’s sleep.
I went to Mattress Firm wanting to walk out with a mattress and I did! Easy, no hassle experience thanks to Scott. He even put it in the car for me.
Neil was amazing today! He carefully walked my father and I through the differences between each mattress to find the right fit for each of us. He answered all of our questions. He was super personable and very helpful. If you are looking for a mattress and aren’t sure what to get I would highly recommend mattress firm commack south and especially Neil!
Scott is unbelievably helpful and kind -- my parents convinced me to work with him instead of with some folks in the city. He was so great, I purchased long distance. He goes above and beyond, responds quickly to phone and email, and cares an incredible amount about client satisfaction. Highly recommend!
From the time I walked in the door until the time I left. Outstanding customer service!! Kuddos to Debbie at the Commack store. She addressed my needs and had such a wonderful warm spirit and saved me some money!
Scott was very helpful - he helped me find a great mattress, gave me a discounted price. Very patient and helpful. Delivery to my apartment building in the city was flawless. Love the new mattress.
I bought a new King Size mattress with an adjustable base today that’ll raise my head and feet and I can’t wait to get it tomorrow. Scott was a pleasure to work with and the price is very reasonable.
Hi Good Day everyone as you all know Mattress Firmis already well known but I must say my greatestexperience was at Mattress Firm Commack South .The Gentleman at that location Mr Toohey is oneof there Best Associates in terms of the warmwelcome along with his knowledge on the typeof mattress quality we needed based on oursleeping habits. So on behalf of my family and I wesay Thank You Mattress Firm Commack South
I am very grateful with Stephen Deangelis. He is a very professional person who expressed knowledge and provided exceptional services. In around ten minutes I was able to take decisions to buy exactly what I needed with his enthusiastic personality. I think he would be the perfect person to train new workers who begin to work at this well known company. He is a person that motivates people to come back to this store. He made my day.Thank you Stephen, I will see you again!
My salesperson Debbie in the Commack store was awesome. She helped me find the perfect mattress!
Scott is an asset to your company, he remembered me from the last purchase I made, and was so helpful! I go to the Commack location because of him, he made everything quick and painless I couldn’t be happier!
I had a great experience purchasing several mattresses. Sam provided amazing service and extremely helpful. He was caring and helped provide the best prices. I would recommend anyone to Sam and Mattress Firm at this location
Francis was a great and knowledgeable salesman and honestv
When to the Garet place in Commack ny store Scott helped me out was very knowledgeable and informative set me up with a mattress that worked for me had it delivered in two days very happy.with my purchase.
Salesman was helpful in getting me bed frame I needed at a good price. I was in andout in 15 min. Great experience, would go back.
Nice people .. my wife is pregnant so we needed a better bed ...he walked us around gave us all our options and took the time to explain the benefits of what we chose $1500 later and a happy is good with me thanks M.d.
Debbie helped me so much during this pandemic with the Wuhan flu she made sure everything was sanitized and clean for me and I could not be more happy. Her service was professional and amazing I’d recommend her to anyone looking for a mattress.
Scott was so helpful and professional. He never made me feel pressured and was so knowledgeable, he found the perfect bed for me at a great price. I will be recommending friends and family to go see Scott!
Scott told me the mattress I was looking for in a matter of minutes. The price was amazing and the customer service could not have been better but everything in the car for me what a gentleman
Spoke with Debbie at the branch by phone. Discussed my situation. Debbie suggested I stop by the store. Well I am happy that I did! The whole process was quick and easy. I will recommend the Commack south branch to any who ask.
Debbie helped me - she was so attentive, kind, and thorough! She wasn’t trying to just sell a mattress but make sure I left happy. Neil was awesome too.
My wife and I went to this SLEEPYs to look for a new mattress. I had my reservations due to a less than optimal experience at a SLEEPYs location several years ago but I thought we would give it another shot. We were greeted by Sam, the store manager. He was professional, pleasant and asked us a lot of questions to gain information to assist him in showing us mattresses he thought we may like. We had tried several beds, all the while Sam was there for questions and NO sales pressure. When we finally chose the bed we liked, then came the negotiation. We got what we thought was a fair price and closed the deal. My wife and I walked out of the store happy that we just had a terrific experience.The one caveat is...doing you homework with prices of SIMILAR mattresses before you shop. I found out that I could have gotten a SIMILAR mattress elsewhere for a few hundred less. Dont bother with the price guarantee they offer, it is not realistic. You have to find the SAME IDENTICAL mattress elsewhere for cheaper. When I called Sterns and Foster, I was told that the model that is sold at SLEEPY’s is EXCLUSIVE to them and NOT SOLD ANYWHERE ELSE. Needless to say there was not price adjustment.None the less, the shopping and delivery experience was excellent and I have little regret that I made my purchase at this SLEEPY’s. Just be price savvy before you go…
Debra Schwartz was extremely helpful. Because of her we bought a nice mattress and are looking forward to the delivery
Hi Sam Merry Christmas, its us the ones with the Serta I Comfort Gel Savant III Queen. thank you for helping Us selecting our new bed, answering our 100 and one questions and patience. This process and task as you probably know is not an easy one for many different reasons. So we just wanted to say thanks for your knowledge and professional service and hanging in there with our decision making Oh and thank Steve he was great as well You have a good partner Don and Carolyn ttul
Neil was fantastic! He was patient and extremely helpful. We purchased 1 mattress from him. My family and I will definitely be back here to purchase again.
Francis was amazing! Kept us well in our budget he went above and beyond great customer service!!
I am so grateful with Neil Koenig. He helped us find the perfect mattress. He made it so easy. He was so nice. Highly recommend this store. Thank you Neil.
I went to Mattress Firm for a bed. I’m very happy with the service I received a the store today. Neil K at the Commack store was phenomenal!!!! Very knowledgeable about all the mattresses in the store. Very patient and I didn’t feel rushed. Very satisfied!!!
We had a great experience at this store! Debbie was enthusiastic and very knowledgeable. We are very grateful for her.
Great sleep experts,Great prices and service.
The customer service representative was very charming, polite, and eager to assist. If you need a mattress you are in the right place.
Debbie was very easy to work with. Highly recommend this store. Fair prices
What a fantastic experience at Mattress Firm in South Commack! Debbie was amazing to work with!!! She was such a pleasure to work with!! I highly recommend!!!!!
Shopping here was an easy experience. Sam really gave us a good deal. We got a better mattress than the one we saw at Costco.
Very nice and knowledgeable fast and easy
Neil was extremely helpful. He helped find the perfect bed for me. And gave me a great deal. What made it even better is I had the bed the next day!
Fantastic customer service and selection. More than willing to help and answer any questions. Couldnt have made the decision making any easier
I walked in and Debbie greeted me immediately! So warm and friendly. She helped me find exactly what I wanted and needed.
He was an awesome worker he was not rushing me or nothing he super nice. He helped us find the perfect bed. Thank you so much for your help.
My sales lady was so professional..She gave you your space she wasn’t to pushy, very knowledgeable about the mattress and she was a pleasure to work with
Debbie was soooooo awesome!!!! From the beginning, she asked us questions and gave us exactly the mattress that we were looking for. She went above and beyond to help, she was friendly and I would give her 1000 stars if I could. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Debbie helped us out a ton and got us an amazing deal on a brand new mattress! Very helpful and would highly recommend!
Manager is very friendly and so glad I went on this beautiful day thank God but bought our first mattress tempur 😍
Service was impeccable, helpful, and professional. Will definitely return to this location for future needs!
Thank you Sam for your help and patience. We wanted to jump on every bed! Really could have gotten any bed, but we got the most expensive, of course! And we get it in a day made my bed and I will lay on it...
Very helpful and accommodating. Extremely knowledgeable. Would recommend Debbie and Scott to anyone. Very enjoyable experience.
The team was very helpful and nice putting everything together thank you so much 😊
In and out. Good sales rep. No hype. Pleased with the product. Picked up same day. Process went smoothly.
The staff was SUPER HELPFUL. Asked the right questions which ultimately led to my purchase. Would HIGHLEY recommend.
Great experience .... Scott was informative , offered a good price and was extremely nice ! Highly recommend.
Best salesman ever. Very honest and helpful
Went to the store and was greeted. Guy who helped me gave me some recommendation and ended up buying a mattress.
Kept selling me a 6 for a 9. And still havent gotten my mattress in. Its been over a month
Awesome experience. I worked with Scott. He’s a great guy and extremely knowledgeable.
Scott was great was fast and easy. Got the delivery date we need thanks
Debra is amazing! Got my dream mattress - couldn’t be happier
Sam was so helpful! He did a great job in leading me to the perfect mattress!
Debbie was wonderful.She gave me a good price and great service.
Great customer service and great product!
Excellent service, patient and fair. I’m going to recommend them to all my friends and family!
Returned to the scene of a good nights sleep. MattressFirm never disappoints. E
Staff was incredibly helpful, quickest easiest experience!! Highly recommended!!
Scott is very professional! He has amazing customer service.
Debbie and Neil were fantastic. Very knowledgeable and helpful. I will recommend to everyone
Salesperson Joe was the best. Very helpful.
Phill was great . Helped me find the best matters in price range
Incredible Saleman, very accommodating and knowledgeable
Nice, clean store and manager Neil Koenig was very helpful
Great service and price. Highly recommend
Thank you Debra Schwartz good customer service
Steve was so helpful. Great service, no pressure .
Like any franchise, in the USA uniformity is the norm!
Shaun was extremely helpful and knowledgeable.
Friendly and knowledgeable.
Very helpful and attentive
Friendly and helpful staff here.
Sleep easy ZZZZZZZZ..
Never was here.
We had such a wonderful experience and highly recommend Scott. He was so nice and helpful. He figured out the perfect mattress for us within 5 minutes. It was a great experience, we walked out happy, we felt like we got a really good deal, and we can’t wait to get our new mattress tomorrow.
Very good prices and excellent quality of products for the floors.
Total reviews rating 4.8
139 Reviews for Mattress Firm Commack 2023:
Review №1
2022-03-25I just want to start off by saying that I never post reviews but because of our wonderful experience with Debbie, I felt the need to do so.If you’re looking for a mattress I HIGHLY recommend going to see Debbie at the Commack, NY store. We walked in having no idea what kind of bed we wanted and she helped us pick the perfect one at a really reasonable price. She is very sweet, a ton of energy but most of all very knowledgeable. We thank you for making our new bed purchase as painless as possible!
Review №2
2022-07-05We went to order a replacement mattress as the original mattress purchased 11 months ago had a serious defect! Mattress Firm agreed and sent the necessary paperwork. Although our salesperson was very helpful he needed help from the Mattress Firm help desk! The help desk was not much help at all and we spent an hour and a half and still are not sure if the mattress is being replaced!
Review №3
2022-04-30Our salesman Frank was fantastic. He was very knowledgeable with regards to all of his products. I will recommend him to anyone who needs a mattress. Thank you Frank for making shopping so painless.
Review №4
2022-08-27Gary & Debbie are very friendly & diligent. I went in to buy my son a mattress. Gary was very good in letting my son try out different mattresses. Of course I went with a Temperpedic mattress. Its the best selling mattress in the market. Gary made sure I walked away a happy customer.
Review №5
2022-07-17Salesperson Debra was courteous, knowledgeable and pleasant. She made this the most quick and efficient bed purchase I have ever had. Thank you Debra. I am recommending all my friends and family to you.
Review №6
2022-07-19The saleswoman could not have been nicer or more helpful. She explained everything to us about every mattress we tried and we tried ALOT! I recently became disabled and she took her time with us and made us feel so welcome!
Review №7
2022-07-04Debra was nothing short of amazing! She heard my needs and wants and made sure I got nothing less but the best. Thank you for your great customer service
Review №8
2022-05-28The man and woman in your store in Commack were professional and friendly.Scott (middle name) and his partner, Debra were exceptionally good associates for Mattress Firm.I would recommend them!
Review №9
2022-06-21Debbie was very kind and helpful. She was able to look up an order that I had made in the past and place an order for a new mattress and box spring.
Review №10
2022-06-27Francis was an excellent salesperson. We have used the store for three mattress purchases. Very happy with Francis and the store.