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Mattress Firm Greenpoint in Brooklyn
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Location on the map
Brooklyn, Kings County, New York, US
Payments
Phone: +1 718-383-1218
Site: https://stores.mattressfirm.com/...
Site: https://stores.mattressfirm.com/...
Opening hours
- Monday:9AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–8PM
Comments (185)
I had a great experience at this location. Tiffany was super knowledgeable and deftly guided me through the entire process. Would highly recommend!
My husband & I went to mattress firm and was immediately greeted by a sales rep Kamicka who was excellent! She didn’t rush us, she took her time to show us as many mattresses as we’d like. We left purchasing a very comfortable mattress. The place is clean and the employees are very tentative and friendly. I would definitely recommend coming here!
I hate shopping for a mattress. If you go to the Greenpoint location definitely ask for Tiffany. She was AMAZING. I was procrastinating and didn’t want to deal with it. She made the process easy to understand, and pain-free. And, she listened. I left that store in a much better mood than when I arrived. She won’t steer you wrong! I’m super happy with my purchase.
Tiffany! Tiffany made my day. I haven’t purchased a mattress in a while and she really made it the most easy and even fun process. So pleasant, informative and overall left feeling really great about my choice. Thank you Tiffany!
I had an amazing experience at Mattress Firm. They have a great variety of mattresses and price range. But the highlight of my experience was the service. Tiffany welcomed me at the door and literally led me to find the mattress that was the best fit for me. She was professional but not boring, quick in her explanations but also patient and kind. If I decide to open a mattress firm one day, Tiffany, I want you to be my business partner because you 👏know 👏what👏 you👏 are 👏doing!
Tiffany was fantastic and really helped us find an ideal mattress and bedframe! She was kind and listened carefully and gave us many affordable options. We searched for hours online before visiting Mattress Firm and having our problems solved in minutes. Thank you Tiffany!
Loved this location. Fabian is a friendly honestly and reliable sales associate. He was patient and kind. We really enjoyed our experience here !
First time ever buying a mattress for myself and Tiffany at the Greenpoint BK location did not disappoint. Super patient and considerate of my budget needs and I’m very thankful.
I was buying a new mattress for an apartment in a different city, and Tiffany was wonderful with helping me out. She listened to what I was looking for and then pointed me to exactly the options I needed to see, not wasting time with a million choices. She was also super knowledgeable about back support and all the other random important things when buying a mattress. Great experience.
Needed to exchange a mattress I bought online and had a wonderful experience at this location! I worked with Tiffany who was patient, informative, very friendly and helped me find the perfect replacement. She really cared about solving my problem and made the process SUPER easy. If you’re in the market for a new bed, stop by and ask for Tiffany. She’s wonderful and really knows her stuff!
Tiffany and Fabian were amazing! Highly recommend them for all your mattress needs in greenpoint!
My experience in this store was awesome!! Fabian helped me understood my concerns knew exactly what I wanted, found me a great deal and my mother loves her bed!!! Thank you again FABIAN..🤗 I would also like to thank his coworker who helped him move my bed to my car I dont know her name but she was awesome too!!
Just ordered my purple hybrid 2 mattress at this location with Tiffany & Fabian. They are so knowledgeable, professional, and really made me comfortable about this big purchase! If you have any interest in buying a mattress definitely see Tiffany & Fabian they were awesome!
My fiancé and I came into Mattress firm looking for a bed to accommodate our different needs and we’re delighted to be helped by Tiffany, a sales person working there. She paid attention to both our needs and provided great information. We found a mattress that we’re excited to sleep on soon, and we know if it isn’t perfect, we can go back and sort out one that will fit our needs.
Talk about a welcoming customer service. Tiffany was an amazing help today. She showed me few of their firm mattresses. Took me a while to decide but she was really patient. Friendly environment. :) i highly recommend this place for anyone that is searching for good quality mattresses.
Tiffany was very friendly and patient. The store had a wide variety of mattresses available and I wanted to try a lot of them. She really went the extra mile to ensure that I left with the mattress best suited for my needs.
Tiffany made my bed purchase experience so easy and enjoyable. She made sure that I was taken care of and walked out with the mattress that fit my sleeping habits. I’m sending everyone to Mattress Firm Greenpoint just for Tiffany. Over all amazing experience and can’t wait to receive my bed :)
Tiffany The Store Sales Representative wasvery Helpful and went above n beyond and delivered exceptional customer service. I had a Problem with my online order and I didn’t like the mattress that I brought online she helped me by showing me the best mattress their were n explained in depth about each mattress so I’m happy with my new mattress because I was stressed about online order was unable to get through online customer care smh but I called the store Tiffany told me to come in and she will help me and she definitely did can you say satisfied happy customer
Fabian was awesome! So thorough and knowledgeable, and helped me find the perfect mattress that was actually (surprisingly) more affordable than what I would have found online from a bed in the box site. I’m so happy I got to try things out in person. Would definitely recommend going in in person!!
I was initially dead set on getting a mattress from one of the bed in a box brands online (100% swayed by marketing). Alas, I dragged myself to a Mattress Firm close by and bought the perfect mattress I was looking for all along. I was given the option for scheduled white glove (red carpet) delivery within two days. I was assisted by Tiffany H. who was extremely knowledgeable about the models they carry, very enthusiastic and took the time to understand my preferences in terms of firmness level, sleeping hot or cold etc. I was also able to try out the mattress I thought I liked from reading online reviews but was not at all how I imagined it to feel like. Very glad I visited a physical store to try. I was also later able to price match the mattress was assisted by Fabian who was efficient and friendly.
This was my first time mattress shopping and I walked in a little nervous. I ended up spending a lot of time in the store making sure I was comfortable with my decision. Fabian the store manager walked me through each mattress and answered every single one of my questions AND was so knowledgeable. On top of that, he was extremely friendly. This was a 11/10 experience. I honestly will stop by just to say hi next time I pass by.
Great people, great price. Fabian know his mattresses. Drop off was less than ideal. The delivery people had half of my products in their truck and didnt know it. If I didnt scramble around making calls. It wouldve gone back to the warehouse. 🤯
We were served most professionally by Sales Associate Fabian Rivera, who educated us knowledgeably about different types of mattress technologies and their relation to human anatomy and the physiology of the sleeping posture, without ever being in any way overbearing or pushy. We were shown and tested mattresses in all price ranges focussing strictly on comfort and my wifes back issues and were encouraged to take our time and continue testing, while the sales associate retreated to his desk. This was a thoroughly enjoyable experience and made us very comfortable and happy with our choice of a mattress. Delivery and installation were prompt and professional as well with precise announcement of timing.
Finally made the decision for to get a new mattress and went back to Mattress Firm (had to try a different vendor when Sleepy’s/MF was transitioning during my move in window). Tiffany helped me and could not have been nicer. Her energy was contagious and I actually left in a better mood. Can’t wait for my new mattress to arrive. All around great experience and will not shop elsewhere in the future.
Tiffany was very helpful and friendly, and let us take our time so we could find the perfect mattress. She explained everything really well so we could make an informed decision, but didnt overwhelm us with too much information or ever pressure us, and we got everything we needed while staying in our budget. Delivery was right on time. Absolutely recommend shopping here :)
Fabian was SO kind and helpful! Gonna have the best night’s sleep EVER!!!
Gotta be honest I walked in with an idea of what mattress I wanted but really was looking for that good deal. Sales agent Tiffany showed me around from the high end to the low end and at the end of the day got me an incredible deal on a mattress that I wanted but couldn’t afford. Look forward to enjoying the new mattress once it arrives and once again can’t recommend Tiffany enough; she’s the go to for all your mattress needs!
I’m so happy with my new mattress. The salesman was very knowledgeable and not pushy. The delivery guys were professional and quick:
Tiffany spent a lot of time and was very patient and helped me find the perfect mattress. And Fabian was very supportive and helpful. Great team at mattress firm. I would recommend it.
The sales associate, Tiffany is amazing! She took her time to listen to my needs and what I was looking for in a bed. She provided me with genuine services. She cares about her customers comfortability that will last them a life time. I would absolutely recommend people to this location
Tiffany is amazing! She was extremely helpful and knowledgeable and answered our million questions. She also had such wonderful energy and Id highly recommend anyone to buy a mattress from her!
I was helped by Tiffany and she was wonderful!! She helped me through my first purchase of a mattress ever and I was so happy to have her walk me through the process. She was amazing :)
Tiffany was extremely helpful and super attentive to our needs. Didnt think wed walk away with a mattress on our first visit but were totally sold! Youll definitely get good help here.
Great sales team! Understood what I wanted and found me the right product. Efficient, friendly, professional
Bob was a huge help with our purchase. From the time that we walked in, Bob understood that our time was limited (due to our napping toddler). We cut right to the chase and explained our needs/likes/dislikes due to both of us having back issues. Bob recommended a mattress AND pillows for each of us (based on our height and size) and it was absolutely perfect. We felt like we were floating! :D We purchased the mattress and pillows straight away. Were grateful to have had Bob help us with the process and highly recommend him!
Great experience purchasing this mattress! Ralph was incredibly helpful and courteous. I recommend this brick and mortar for anyone looking to buy a new mattress.
Tiffany helped me find my mattress and was amazing! She brought me around the store to help me find the best mattress for me. She was super helpful and accommodating. My experience was nothing less than exceptional!!! Thank you Tiffany for finding me the most comfortable dream mattress!!!
Fabian was was very helpful, efficient, and kind. He made it very easy for me to pick up the mattress I needed within a few hours.
Upon delivery, my delivery people decided that they didn’t like the idea of walking up stairs, so they asked me for $60 cash on the spot to deliver my mattress- otherwise I guess they would refuse delivery?I was stuck in a rough space since I just moved and needed a mattress.Total scum.I should have reported them. Steer clear of this place if this is how they treat customers. 1 star rating is too high.
The location I went to look at mattresses was clean and comfortable, the staff was very friendly and helpful, the staff named Anand was extremely helpful and very patient with my granddaughter and myself. I appreciate the service he provided in this location, getting me the best quality bed in such a reasonable price which worked out for my budget and I will be back in the future to buy my mattresses here. Thank you.
Store manager Fabian Rivera was very knowledgeable, helpful and thoughtful in my experience. Lots of selection in the store (more variety than I realized). Good prices and service, I will do business with them again and will not hesitate to recommend others.
Tiffany was amazing. Loved her energy & helped me find the perfect mattress for a great price as well as pillows. Looking forward to sleeping like a queen.
I had a wonderful experience at this Mattress Firm. Fabian was very kind, helpful, patient and worked with me to find a mattress that fits all my sleeping needs. Id 100% recommend.
Dustin did a very good job providing us with quality service. His voice alone just makes you feel welcome & at ease. He was very informative & with all the awesome promotions we got the bed we love at a price we loved as well.
Excellent experience. Anand was a courteous, patient salesman – he put a lot of care into ensuring that I found my most comfortable mattress, while working within my budget. Would wholeheartedly recommend going to him for all your mattress needs!
I had the most wonderful experience with Tiffany at the Greenpoint mattress firm! Thanks to her and my awesome experience at mattress firm will always be recommending it to anyone looking to buy a mattress
I’m about a week into sleeping on my new mattress & i gotta say that not only is my spine realigned, but so are my chakras. the rejuvenation i’m experiencing from this bed is unprecedented and it’s all thanks to TIFFANY the best most critically acclaimed mattress master i’ve ever had the pleasure of dealing with. thank you tiffany. my spine thanks you. my inner peace thanks you. we all thank you. good night
Never shopped here before but I was welcomed by an amazing person named Kamicka who took at least an hour letting me try beds... very knowledgeable and kind. I feel good about my purchase. Thanks again for spending so much time helping me figure out what I needed.
The sales person was very nice and helpful in helping me pick out the right mattress.
Had a wonderful experience at MattressFirm. Tiffany was so patient with us. She answered all of our questions. Definitely plan on referring anyone to the Greenpoint location.
Emily was amazing! Its been a while since i bought a mattress. She greeted us and made us feel very comfortable. We ended up buying a mattress we absolutely love at a great price and interest free. I would definitely recommend Emily to everyone in need of a mattress. Thanks Emily!!
Really friendly staff, knowledgeable and down to earth. Mike helped me and I felt like he wasn’t trying to sell me, just giving an honest take I could trust. I looked at a lot of mattresses (Casper, tomorrow, etc) and think the tulo I got is a better value, but obviously mattress taste is pretty subjective. Either way it was a really good, simple experience
Such amazing service at this location. Both Joe and Mike were extremely patient and knowledgable. This was our first time shopping for a mattress as a married couple and we wanted to make sure that we made the right choice. They walked us through each kind of mattress and we left feeling extremely satisfied with our purchase.If you want to feel like you are getting the proper guidance and share a few good laughs along the way, I highly recommend visiting this location to make a mattress purchase 😊
The service from the employees was amazing. The employees went above and beyond to help make sure I had my order delivered right to my door. Plus the mattress is so comfortable. Totally recommend buying a mattress here.
Ralph was absolutely first class, all the way through the process he had my best interests in mind, and he was flexible and accommodating throughout. I wanted a specific frame, but it was out of stock, and so he ensured I had something temporary and then facilitated an exchange when it was back in stock. I initially ordered a medium mattress, but after a couple of weeks I found it to not be agreeable with my back - and so I asked him for an exchange for a softer version and Ralph was on hand and saw to the exchange the next day. First class service overall, hes a credit to the company and someone I highly recommend.
I had a great experience shopping for a mattress yesterday. Mike was super friendly and very helpful. I ended up buying a mattress + bed frame + 2 pillows + a special case to protect my mattress. I also got some pretty amazing deals. Highly recommend it!
Great assistance by Tiffany - she helped me select my dream mattress by thoroughly explaining the pros and cons of each based on my personal needs/sleeping positions - will be shopping with her again!
Freddie was incredibly knowledgeable, patient, and personable!! I’m a person who asks a lot of questions performing research before making large purchases and long term investments! At no point did he make me feel rushed or like he was at all tired of my inquiries. Feeling very comfortable and confident with my decision! Highly recommend this location if you’re in the area.
Hello,Mike, the manager at the Greenpoint store is great in customer service! I bought a mattress with the 120-day trial at a Mattress Firm in the city, but it was causing me back pain. I thought I would try another Mattress Firm store, and read the great reviews for Mike and am so glad I went there! Mike was very patient and showed me several mattresses to test for an exchange. He arranged the exchange although it took alot of work, and he even waived the $99 delivery fee! I highly recommend Mike and his staff at the Greenpoint Mattress Firm!Sincerely,Debra
Anan.... was quite awesome!!!!! I had been thinking about a new mattress and had specific requirements. Anan listened to me and observed me as I tried different mattresses he lined up for me based on my requirements. He was patient and listened attentively. I was very happy with my final selection and was soooo happy that I had his full attention and we resolved my needs for a good mattress. I am looking forward to many nights of good sleep and dont have one regret thus far.....he was knowledgeable and answered all my questions with great insightful answers easily demonstrating his experience and vast knowledge...thanks Anan keep doing your thing....being patient and attentive....it will always lead to satisfied customers........
I shopped my mattress at this mattress firm location. Both Mike and Brandon were very experienced in recommending types of mattress to me. I went right before the store was closing for the day, but both were very patient in helping me choose the right mattress. Delivery was also easily set up for me. I would highly recommend anyone shopping for mattress to check this store out.
Customer service was wonderful! I was recommended a great mattress within budget and guaranteed a speedy delivery. I highly recommend this store to anyone in the area.
I desperately needed a new bed prior to an upcoming apartment move. I called the store and spoke to Anan, who was very welcoming and knowledgeable. Once in person, Anan patiently waited while I made my decision. The other customer in the store was clearly just as satisfied with Anan’s exceptional customer service- I would highly recommend him!
My wife and I came to this store specifically to try out the purple mattress. The manager of this store, Mike Williams, was extremely helpful. He went above and beyong to explain differences btw purple mattress and the other ones. He also educated us about the adjustable bases that they are as important as getting a new mattress, which we would never even consider while buying the new mattress. I would highly recommend this mattress store, just for the experience/getting some knowledge from Mike!
Great experience Tiffany the salesperson was amazing! Got the perfect mattress this was the second time I’ve been to the store and I’d go back again
Tiffany was super helpful and great! We got a great deal on a quality mattress
Tommy was very helpful and knowledgeable!I came to check few different mattresses,and Ive had few questions and i were able to get super accurate answers from Tommy.Thank you Mattress Firm Greenpoint for having professionals in stores.
Mike and Joe were so helpful and patient in our mattress hunt! They have great advice for how to narrow down their selection and offered free cold water, which was very welcome after a long day trying mattresses all over the city.
The best service I ever had. The lady help us choose best matress for us. Really recommend Matress Firm and the location at Greenpoint , Brooklyn. There is really helpful and nice lady.
The rep was very knowledgeable and helped me pin point which mattress I’d be better off with. This sale came just in time as my current mattress is dying slowly. I would definitely recommend a friend!
Mike Williams, asst. store manager, is the consummate professional and went above and beyond to make my mattress-buying experience easy, efficient and pain-free. I highly recommend using Mattress Firm, and especially the Greenpoint location!
Tiffany was extremely helpful in making sure we understood the differences of each mattress and what best suited our needs.
Walked in and was assisted by Emily. In seconds she had narrowed down to a few mattresses based on my sleeping style and preference. Gave me a great deal and was overall an absolutely pleasurable and hassle-free experience.
Mike Williams gave us exceptional customer service and made it his duty to ensure that we selected the best mattress and base. I highly recommend taking your business to this location.
Anandram at the Greenpoint store was very helpful. It was clearly me that choosing the correct mattress was his highest priority. I would definitely shop her again. Thank you.
Anthony walked me through everything I needed to know on how to purchase my first mattress. He gave me plenty of clear information on the different temperpedic options and which might be best for me. He was very patient in dealing with each of my requests and was very helpful with the payment process. Go see Anthony at 759 Manhattan ave!
Kamicka And Tiffany are amazing. Really helpful, full of energy and not too pushy. My second purchase from this store.
Finally Im going to get good sleep! Thank you Emily! Emily was absolutely great and very helpful in our decision making. She worked with us and our budget and got us a great price for a Tempur-Pedic!! Thank you. Definitely sending all my friends to you!
Really helpful great Fabian other young lady was good with question very concern focus on making customers happy and having knowledge of beds etc great job
I purchased a queen mattress at this place and I want to thank Robert, Joe and Mike for their tremendous help. They helped me find a way to get my mattress back home and they are super friendly and helpful. I can recommend this place.
Emily the Store mánager of the Greenpoint location was amazing. She was profesional and her service was Great, it felt Like she knew me as she was showing me around. I definitely recommend this location for you next mattress purchase. Thanks Emily!
This was my first time buying a mattress in the store and it was a great experience. Ralph was amazing to work with. He answered all my questions and helped me work within my budget. Go here and you won’t be sorry!
Fantastic and super helpful. Come here it’s just quick and easy.
Best store HANDS DOWN!!! The service at this store is beyond amazing. I was helped by Mike and he went above and beyond to help me find the best fit for me. I’m very indecisive so the process took a lot longer than it probably should have but he was so patient and understanding. I’m not sure if the owner(s) or managers read this but Mike deserves a pay raise and a paid vacation. Yes people, HE REALLY IS THAT GOOD!
Very friendly people and very knowledgeable of the product. Happy that I came here to buy my mattress and adjustable bed. Everyone wears a mask.
Great experience, thank you Kamicka for being so helpful, professional and providing the best service.
Mike, the store manager, is very knowledgeable, helpful and friendly. He helped us pick the perfect mattress. I highly recommend this store!
Kamicka was just the best, she took her time to ask my series of questions to find me the right mattress!!!
Great professional service from super knowledgeable staff along with personal satisfaction guaranteed from store manager. Will be referring all my friends and family to this store for their mattress needs!!💪💪👍👍🔥🔥
I had a great experience finding a mattress, Tiffany at the Greenpoint location was super helpful and friendly!
I went to sleepys today and Joe Grodensky was just a gift from god! He let me try every single mattress in the store and answered any questions I had. He was sooo helpful and forever with a smile on his face which was great after dealing with nasty people at work all day. I wish I had a thousand homes so I could keep going back to Joe to purchase more mattresss and customer service you just can’t find anywhere else! Thanks a lot. I can now sleep happy at night because of my mattress superhero Joe Grodensky!
Kamicka was extremely helpful. She took time to explain all the various factors to consider in choosing a mattress.
Excellent service from Mike! He walked me through all the different mattress styles and arrange for super fast delivery!
Great service, efficiency highly recommend it.
Great experiencie, Kamicka and Tiffany are very attentive . They take the time without rushing and I left with a great purchase.
Mike helped me out trying different mattresses and was patient while I made my rounds. Knowledgeable and polite, would definitely recommend them again.
Frederick Johns was very professional and kind. He answered all of my questions and was patient with me. Will be using his services for future purchases.
Service is great! Got the matress I needed at a great price! Mike was a great help in making sure I got the matress that meets out needs.
Tiffany was knowledgeable and determined to help me decide on the best mattress for my sleep needs!
Mike took great care of us, really knew his stuff and worked with us to find the perfect mattress at the price we were looking for!
Mike, Asst Store Manager was fabulous. Informative, stuck to our price range, and very friendly! Found a great mattress!
I would absolutely recommend this store for your bed and mattress needs. Joe Grodensky was knowledgeable, respectful, and cared about me making the best decision for me personally. I will be going back very soon.
I visited this location and RALPH helped my mom get a mattress, she has back issues and was looking for a mattress to help her, was attentive, listened not pushing at all let us made our decision, anyone looking for a mattress should go see RALPH!!!! Thank you so much 😊
Great place to buy a mattress. Mike is a great sale rep who is very knowledgeable and very helpful. Highly recommend coming here.
Mike was great. He had so much knowledge, let me take my time with my decision and gave me a fantastic price. Very happy :)
Joe was fantastic.. glad I came here and didn’t go anywhere else !! Highly recommend you come pay them a visit you won’t regret it!! Great communication and did more then what he needed I am truly blessed and thankful !!
Fabian was awesome to deal with, got us setup with a great new bed!
Emily was such a great help in finding the prefect mattress for me and my family...i was about to go else where till she showed me around and found the perfect for for my husband and myself
Mike was amazing help! Went to 2 different stores before this one and received no help. Mike looked after my budget and I will always be grateful for that.
My wife and I would love to thank Tiffany Hawthorne for proving us with great customer service.
Emily was great! Good customer service and she helped us out every step of the way. Definitely a breeze.
Emily gave us excellent service, explained the differences in mattresses, and I left with a wonderful new mattress for my new apartment!
The agency was very knowledgeable about the different types of mattress and was very respectful.
My brother recommended I visit mattresfirm and I am so glad I did ! Mike was so helpful and professional ! Coul9be happier with my choice .
Thanks you too young lady who assisted me. She very patient and extremely helpful.
Tiffany was super passionate about mattress and was great to work with.
Joe is fantastic! Staff here are very informative and patient and helped me pick the perfect bed! Highly recommended
Mike helped me find the best mattress of time!Fast service, super easy!
Truly enjoyed my experience here. Mike was incredibly helpful and I was in and out and happy with my mattress!
Joe was great and very helpful. He helped me stay within my budget and got me next day delivery. Great service.
Very polite and respectful it did not take a long time to get the order together Fred was a great guy thank you
Purchased my new mattress here and had the best customer service experience with Emily, thank you so much for all your help!
Tiffany was the best!!! I loved shopping here wow
Ralph is the BEST!!! he really worked with my budget and wanted to help me get the best deal! Highly highly recommend this location.
Everything was super simple and the delivery was incredibly easy and well done
Joe was a great help and really knew his product! Will definitely shop here again.
Great Service. Mike was extremly helpful finding Me the perfect mattress.
Emily is awesome! New to the city? Shell welcome you to NY with an unbeatable deal. Really sweet and efficient!
I really liked the service here, the man that helped me was very nice and informative. The bed we purchased was exactly what we wanted.
Such a great experiance! Mike was super knowledgeable and honest in helping us with our purchas.
Anthony work excellent and with a quick response. Even tthough it was 30 minutes till closeing he helped me and call costumer services right away... i was so superised on how fast he called me back with an answer... Thank you Anthony for all your help .
Mike gave us great pointers while mattress shopping and helped us decide in record time!
They were extremely helpful and patient with me as I made my decision . Went above and beyond !
Me and my wife love the mattress that we got, we sleep like babies
Quick, helpful and good prices
Store was Great! Staff was Great! Stewart was the greatest! Absolutely amazing customer service experience!
We got a complete set in this store, Emily was very helpful, great service!
Love the great prices Emily helped me especially the coconut milk pillow I love it
Emily was very helpful and gave me the best service and deal I found. Highly recommended!
Freddy was the salesperson. Very Helpful, professional and knowledgeable
Extremely helpful. Answered all our questions, and super friendly. When you go ask for Mike!
Great experience. Knowledgeable staff that worked within my budget.
Thank you for helping me! Hopefully delivery and assembly will be as good!!!
Great experience! Emily was very knowledgeable and helpful! I would recommend this location.
Great service very informative i was assistant by Joe and he was very professional and friendly.
Came in looking for a bed and left within minutes !!! TED was more then helpful and professional !!!
Mike is a bro. Shoutouts Mattress Firm on getting me right.
Really great customer service, thanks for the help Mike!
Super nice people here, really helpful staff!!
Very good experience. Very accomodating assistant manager Mike.
Mike was extremely helpful. Amazing service.
Great experience the sales person is very helpful.
Mike’s the best! Highly recommended. 🔥
Great customer service and fast delivery!!
In this place nice things in the window dont know if you can get with things in there
Quick and efficient!
Its was alright. The guy was way to pushy.
Emily was amazing. Extremely helpful.
Great customer service!
Great service. Good collections.
Great service great bed love it
Tiffany hooked me UP!
Great customer service.
Good service! Thanks to Mike
Joe, great help + what a blast!
DECENT
Perfect.
Great place great prices
Very friendly staff
Patient & not pushy.
Good customer service
Emily is the best!
Great product
The sales lady at this store is the absolute best. She asked u what u want and she doesnt waste your time showing you items that you dont want. I wish there were more sales people like her.
Much money a mattress 😳
Total reviews rating 4.8
185 Reviews for Mattress Firm Greenpoint 2023:
Review №1
2022-05-23Tiffany was amazingly helpful and beyond knowledgeable! We went in the store just to see what the Memorial Day sale had to offer. Tiffany offered us a super warm welcome and a crash course of how to pick our dream mattress! Mattress Firm has a great employee at this location and I recommend anyone who is in need to visit this location and ask for Tiffany! Even if she is busy, she is worth the wait, trust me!
Review №2
2022-03-03Thanks to Tiffany at Mattress Firm for making the shopping experience efficient and fun. I had visited two other stores before coming to this store and appreciated the genuine enthusiasm, attention to my needs and budget, and the willingness to provide some additional discounts. My mattress delivery was easy to schedule, arrived on time, the team was quick and courteous and provided removal of my old mattress. Most importantly I am sleeping so much better with less body aches- thank you Tiffany and team! So glad you are in Greenpoint.
Review №3
2022-07-16I had the BEST experience with Fabian today at the Greenpoint location. I happened to be in the area and thought I’d pop in to check out their selection of Nectar mattresses. Fabian was very chill, very knowledgeable, professional, and not pushy AT ALL. I ended up getting a different bed and he made it so affordable for me somehow I was able to purchase an adjustable base as well. I’ve been wanting one for years, but thought it was probably out of my price range and didn’t want a smaller budget for a quality mattress. Thank you so much, Fabian. You were so helpful! Not to mention they deliver and haul away your old mattress; something no one in Brooklyn wants to deal with. Out with the old, in with the new! -Elena
Review №4
2022-08-25We had a great buying experience at the Greenpoint Mattress Firm store. Cheyenne is absolutely fantastic! She helped us every step of the way. I am not into buying these kinds of purchases online, so I’m thankful we were able to walk into a physical store and get help from a knowledgeable person. The whole process was so easy! Thank you Cheyenne!
Review №5
2022-03-07Had a great experience at this store. My sleep expert Tiffany was super welcoming. She understood what exactly I needed, helped me find my mattress and encouraged me to try it for as long as I needed to to be sure. She helped me get it at the best price and was really cheerful throughout - for a sleep deprived person such as myself this was such a reassuring and calming experience.
Review №6
2022-07-17My wife and I are first time mattress buyers. Fabian was extremely helpful and knowledgeable. He was very patient and helped us get the best mattress for the best price! I highly recommend working with him!!
Review №7
2022-05-30My husband and I just left Mattress Firm and Tiffany helped us select an amazing tempur pedic. She was so knowledgeable and took us through the entire store. She didn’t rush us or pressure us. She answered all our questions and helped us choose what was best for us. She was friendly and super professional-and we cannot wait for our new tempur pedic to get delivered in two days. Thank you Tiffany!!!
Review №8
2022-05-30Kamicka and Tiffany helped me find a new Tempur-pedic and gave me a great deal. Friendly and professional, had it delivered to my apartment within 2 days as well. Very happy
Review №9
2022-04-26Tiffany and Fabian made this the easiest and most excellent mattress shopping experience. Truly awesome personalities—they both deserve raises 1000/10!
Review №10
2022-06-03Fabian was incredibly helpful, not only that but he was extremely knowledgeable and answered every single question I had. In the end, I walked out with a brand new mattress that will be arriving for me at my new home. Thanks again Fabian