Delivery
Yes
Mattress Firm New Boulevard in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Payments
Cheques
Yes
Credit cards
Yes
Phone: +1 929-999-6354
Site: https://stores.mattressfirm.com/...
Site: https://stores.mattressfirm.com/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–7PM
Comments (199)
Purchased new matresses, helped by Dan, he’s great at his job, extremely knowledgeable and helpful..if your in the market for beds/matresses he’ll help you select the best one for you
It was a pleasure dealing with Daniel when choosing our mattresses!! He was very kind and really took his time to make sure we chose what was best for us and our family! We did not feel rushed or pressured at any time! He was able to answer all our questions and help us make a decision! So glad we chose this place to buy our mattresses from! Will definitely visit again 🙂
We needed a new mattress and had a limited amount of money to spend Galyna helped us find that perfect mattress that fit into our budget we had lots of questions Galyna answered them all it was a very pleasant experience
My husband and I had the best experience in store. Rachel was the best salesperson we have ever seen. She was not only extremely informative to all our needs but also caring, patient and very helpful. Cant wait to get our new Serta Hybrid bed. We almost fell asleep on it in store. Thank you Rachel!
Galina was super helpful in helping us find the right mattress for us.She was informative and there was no high pressure sales pitches. Thank you Galina.
I have been searching for a good mattress for two months. I was hesitant to buy on line because you can’t feel it. I finally went to Mattress firm near my home. Rachel was so helpful. I told her I was on a budget and she did not back away from me so I went in the store I laid on so many mattresses and of course with my champagne taste I loved the most expensive one in the store I couldn’t afford that one so finally Rachel let me sleep on a few and the one I chose was Sleepys memory foam Doze I will be having spine surgery soon and I just love it it’s the same feeling as the most expensive one I originally feel in love with. Rachel was so caring and most importantly she wasn’t just looking for a sale . I love my new mattress.You shouldn’t be hesitant go to store there having a great sale oh and I got my adjustable bed frame for free
Had such an incredible experience here - and honestly - it was all because of Rachel. We never felt any pressure to buy, she took all the time we needed to help us understand what mattress could work for us. Even helped us understand what pillows make sense for our sleep style (we had the wrong one for years!) I am pretty sure even if we move out of state, I’ll call Rachel from wherever we are and have her help us ship what we need! (They can do that.) She was just that fun, pleasant, relaxed and helpful. And our mattress came days later, without a scratch or hitch. Great service all around! Thank you, Rachel.
My Goodness, Rachel B. Was the ABSOLUTE most kind, helpful, and patient sales representative I have come across in recent times IF NOT, ever. I appreciated how well she explained things to us and guided us toward the right options regarding a mattress and foundation. She was extremely attentive and honestly perfect through and through. She showed us awesome financing options, and was just a breathe of fresh air. We are super excited to receive our new bed that we got an EXCEPTIONAL deal on. Were too excited. Go to Mattress Firm at 2626 Hylan Blvd, and request Rachel!!! If you leave with a new bed or not, its just helpful to know that decent customer service DOES still exist, and to help a business in need is always a plus for me.
I walked into Mattress Firm and was greeted by the most pleasant sakes person Rachel. I told her what I was looking for and my budget. She was so helpful and kind. Very willing to help. She even pulled out mattresses for me to try. She was delightful to talk to and do business with. In no time, we found what I needed. Rachel processed everything seamlessly . The delivery set up was perfect and the mattress was delivered just 2 days later. They took my old mattress as well. All was complete in less than a half hour. I highly recommend Mattress Firm on Hylan Blvd. Rachel was fantastic and helpful and delightful. The company sent steady text and emai updates and was in communication the whole time , and dealing with the company was great. Highly recommend, couldn’t ask for a better experience.
Rachel made my experience at Mattress Firm the best experience I could have asked for. She took her time helping me select the best mattress and had so much patience helping me find what fit my needs. Thanks to Rachel, I’m sleeping better than I ever have before! Thank you!!
First time buying a mattress at Mattress Firm. Sales person was very helpful. Provided great service and was very pleasant. The mattress was delivered in 2 days. Deliver service was also excellent. I would recommend MattressFirm for your next mattress purchase.
Great experience at Mattress Firm. Rigo, our sales associate, was thorough and helped us pick out the best mattress for us. He went above and beyond to find us the best deal.
Got an extremely great mattress setup from Annie. An extremely great sleep expert. So much appreciation for Annie’s help!
I have a very bad case of decision anxiety. Especially when it comes to big ticket items. Entering this store, I was greeted right away by two very friendly sales representatives, Daniel and Rigo. Daniel ended up helping me try out mattresses for over an hour. His patience was extraordinary! Normally with sales reps I always get weary that their suggestions are more based on price than what I actually need. But Daniel took the time to explain each feature in detail, and he answered every question I had, about mattresses ranging from $1,500-$6,000. I walked in ADAMENT I didnt want a Tempurpedic, and although it was his primary suggestion, he didnt push it. It wasnt until towards the end when he lightly suggested atleast trying it. Reluctant, I still did it, as Ive been on memory foams mattresses before and did not like them. Well, guess what I left the store purchasing? That very same Tempurpedic Luxebreeze Soft Mattress with the adjustable base for added support. Everytime I went back to any of my other choices, nothing compared. Daniel was one of the friendliest, most patient and knowledgeable sales reps Ive ever worked with and dude 100% deserves a wage increase! 10/10 would highly recommend this location!
The sales person Rachel even though she got me to spend way more then i wanted.. she took the time out to answer everything we can question she answered with knowledge about the products for sale and above all completely honest ..we went through every price and reasons for the price obviously comes down to what you want as the buyer and she will get you there. I was shopping with my wife so there was plenty we had disagreed on it was no challenge to say the least. I felt zero pressure took as long as i needed to feel out every mattress i was interested in .. thank you very much Rachel. Now lets see how delivery and sleep goes …
From the moment my parents and I walked in and met Lev Belov and Rachel, we felt very comfortable making a purchase. Lev went out of his way to make sure I get the best mattress to fit my needs. He is a great asset to the company. Very professional, compassionate to your needs and knowledgeable.Thank you
I recently had the pleasure of dealing with Rachel and Rigo. I had to make an exchange and my initial interaction with Rigo was beyond pleasant, easy and very professional. He truly went above and beyond to make sure the process was easy and done in an expedited manner. He went out of his way and true to his word called me and kept me informed. I definitely will be a returning customer and hopefully will deal with him in the future. I also had the pleasure of dealing with Rachel on a previous purchase and with the current situation. She as well is always professional and eager to make the customer happy. Interacting with her is always a nice experience. Both Rigo and Rachel are fine examples of exceptional customer service. I thank and highly recommend them both.
Very pleased w my purchase. Daniel was very knowledgeable and very polite. My two fur princesses approved
On January 4, 2020 my husband and I needed to purchase a mattress and Mr. Rosario S. Glorioso was extremely professional. He made it so easy for us to pick the best mattress for us. I was very impressed with his knowledge of the products that he sells. Extremely patient and caring salesperson. It was truly a pleasure doing business with you. I will definitely recommend you to all my family and friends. Thank you again Mr. Rosario :)
Rachel was super helpful in helping us find the right mattress for us. She was informative and there was no high pressure sales pitches. The store took reasonable precautions against covid and was clean.
Rigoberto listened to our needs and addressed them with courtesy and expertise. He made buying a mattress, a great experience. :)
Rosario was wonderful!!! Thank you so much for everything! It was so hard to find the right mattress with all the choices out there. Rosario helped me find exactly what I was looking for within my price range. He was patient with me and not pushy. He gave me time to think about my decision, no pressure and didn’t feel rushed. Very honest and Professional with a lot of knowledge. He went above and beyond! I will be recommending my family and friends to you! I’m so happy with my order , Thank you again !! :)
Rosario did a great job showing us all the features of our new mattress! He went into great detail on our adjustable base, a real life changer! I would highly recommend everyone to stop by and see Rosario, what a great experience buying something with such a knowledgeable person! 5 stars!
Rosario helped my family find an amazing bed even so that we will be coming back next month to purchase another bed. We felt very comfortable and felt at home as he showed us around. He was very thorough when explaining to us what the different bed types were and what would benefit us. This service was amazing and we are definitely looking forward to seeing him again to purchase our next bed.
Rachel at Mattress Firm changed my entire shopping experience! I was no longer just getting a mattress, I was now shopping for a better back! You have to appreciate being assisted by someone who clearly loves what they do, shares their knowledge, expertise, helps simplify the daunting task of finding the perfect mattress, and does all that with a smile. Thank you Rachel for the attention to detail and helping me figure out what I need.
Rosario is one of the best representative my husband and I seen when looking for a bed. He wasnt pushy like most people, he informed and educated us on the different types of beds Mattress firm has to offer. His personality is what also made us not look anywhere else. He is honest and made us feel we were in good hands with him. We thank you for helping us buy our first mattress together! We will see you in a few years for the babys mattress. Haha Thank you Rosario.
We purchased a Luxe Breeze Tempurpedic mattress with a Tempur Ergo extend smart base w/sleep tracker today. Rachel was our salesperson and was fantastic. She was very knowledgeable and wasn’t pushy. She asked good questions and showed us a few option based on our answers. We weren’t planning to make a purchase today but she made it so easy by explaining return policies as well as great financing options. I highly recommend this store and especially Rachel.
Daniel help us with all our needs when finding the perfect bed.. can’t wait til I hv the best sleep ever!!!
Rachel gave us a great experience and helped us find the mattress perfect for us . Not pushy , very accommodating to your needs and what you want . Would definitely recommend anyone get their mattress here .
My wife and I were looking for the same Tempurpedic we currently have in a queen but now in a king. Since we bought ours the company has changed up a lot of the terminology and rating systems so we felt it necessary to go into a physical store.Rachel was really terrific. She truly knew her stuff about her products and was a pleasure to deal with. Great experience overall.
Daniel was great at assisting us for a new mattress that will fit our needs. Quick delivery turnaround, highly recommend this location!
Rosario was amazing ! One of the best greetings I ever received. We had our mattress and box spring faster than I would take to get this review out! Mom and dad are really going to love their new mattress, it’s so comfortable.I’m very happy that this company hires people with great customer service skills.This is my 4th time here in a year and Rosario was the best yet! Thank you Mattress Firm !
We had an amazing experience with Rosario today. He was very informative and attentive to all of our questions. He made us feel very welcome as soon as we walked inside. He explained in detail the difference between the mattresses we were interested in and more and helped us pick out the right mattress for our needs. Thank you and keep up the great job.
Rosario was an amazing sales man. He helped me find a great mattress for the right price. I got the bed I wanted and was able to take it home the same day. Great service all around.
Customer service displayed at the Mattress Firm Hylan Blvd was an enjoyable experience. Rachel and her team did an exemplary job in finding an ideal match for my purchase. They were attentive and patient. I look forward to continuing my business relationship with Rachel and her team at Mattress Firm
Called today to purchase a mattress and the she made the sale right over the phone she was so good. I believe she said she was the manager. Rachel I believe was her name. Helped pick out the perfect new bed and was super friendly and patient. Cannot say enough good things. Thank you for all your help!
Our customer representative Rachel was very helpful, knowledgeable and let us choose the bed we wanted. She assisted us and wasnt pushy. We love shopping at Mattress Firm!
We had a positive experience working with Rachel at the Hlylan Blvd store. She was so helpful and offered valuable insight regarding the different types of mattresses, and what would best suit us and our sleeping positions. She made our experience pleasant and fun. Looking forward to our next purchase !
Rosario was so helpful and inviting. He was not pushy at all. We felt comfortable and took our time picking out a mattress, Rosario helped if we had any questions. It was a great experience, excited to sleep on our new mattress
Both Jasmine and Rachel were superb. We were informed about all features of each mattress and felt very very much taken care of. Very personalized service. Jasmine and Rachel are both extremely professional and very personable and very helpful.
Working with Rosario was an amazing experience. He was very knowledgeable and very patient. He took his time to make sure we understood all the different options and got the mattress that fit our specific needs. I highly recommend seeing him for your mattress purchase.
I bought mattresses from Rosario. He give us all of our options and was never pushy. He also took the time to show us all type of mattresses they cary in the store. He is very gentleman and his service was great and the prices were affordable. Very knowledgeable and so patient. I highly recommend him and this place. He deserves more than 5 stars from me. Thank you.
I cannot begin to tell you how above and beyond the two salesmen (Luis and Rosario) from this store went for me to make sure I was taken care of (apologies for taking so long to write this review).I shopped for a mattress back in July. Luis, who was at the store that day, was phenomenal. There was no pressure whatsoever. Because of the pandemic, I was the only person at the store so he was able to give me his undivided attention and recommendations. I told him about a mattress I saw online, but wasn’t at the physical store so he worked with me to find comparable if not better mattresses. I was honest about my price range and he recommended for me to try a certain Serta. He told me not to worry about the price (it was more expensive than the range I told him).In the end, I kept going back and forth between two mattresses (the other Serta was more plush) and finally settled on that Serta. While we were going over the paperwork, I asked about box springs because I wasn’t sure if I needed a new one. We kept talking and I asked about the adjustable bases. Long story short, he gave me the box spring price for an adjustable base and the mattress he told me not to worry about the price, he discounted that as well so in the end, I was still in my original budget, which included the mattress, adjustable base, plus the deliver charge (and taxes of course).That was the buying experience. Next was the delivery experience (enter Rosario).There was a back order on the adjustable base. I knew this when Luis put in the order. My estimated delivery date was the end of the following week instead of a few days, which was fine. I was told I could call the store the day before to find out my delivery time. I did this and Rosario, who was there that night, wasn’t able to locate a time on my order. He told me to call first thing tomorrow morning and apologized for the trouble.I called that next morning to find out that the adjustable base was still on backorder so my order wasn’t coming that day. Because Rosario didn’t want me to wait even longer, he upgraded me to a better adjustable base, which included a wireless remote, at no extra cost!!The delivery came as scheduled and now 3 months later, I am absolutely loving my mattress and adjustable base!! Thank you so much to Luis and Rosario for the above and beyond customer service. If I ever need to recommend anyone on where to buy their next mattress, it will be here.
Rosario was very sweet, patient and knowledgeable. He took the time to show us each adjustable mattress and he knew his stuff and gave us a great deal on the one that we bought. I highly recommend to everyone😀
Rosario is an exceptional in his knowledge of mattresses and everything related. Very friendly, helpful and professional. Our intention was to purchase on line, but he made us so comfortable and was so knowledgeable, we purchased at the store. A great experience.
Daniel was excellent, great service! I will come back to buy my kids mattress! And they fit you for a mattress!
Great experience. I am very satisfied with my new mattress. Rosario (who was filling in at this store) was extremely helpful and knowledgeable and made the whole process easy. Great promotional discounts. Quick professional delivery. Highly recommend.- Tatiana R.
Luis Class assisted me today and really made me and my husband feel comfortable. He took his time explaining each mattress to us. Extremely knowledgeable! Great mattresses, can’t wait to sleep on my new bed !!
Rosario was the best sales man I have ever encountered. Helped me pick out the most comfortable and affordable mattress in my price range. Definitely come here if you need a great mattress !
Amazing product, great customer service! Dont think twice if you looking for new mattress. My back pain is much better now. I hardly recommend to ask for Rossarario at the store. He will make best suggestions based on your needs and budget.P.S . I didnt imagine that mattress can make a huge difference.
Rachel was the associate who assisted my daughter and I. She was very personable and knowledgeable. Made us feel like we were in Good hands. Mattress Firm has an Ace on their hands. Your in Good Hands with Rachel as your Sales Associate.
Laurie was very welcoming of my family and I upon entrance! She was very helpful and assisted us in finding the perfect mattress for our needs. Sh also worked with our budget and gave us a fair price. Would definitely recommend her services.
Rosario, was so patient and kind to me. He helped me pick out the best mattress for my back and budget. I went with my cousin and we were in there for quite a bit of time, he didn’t mind at all and took the time to show and explain everything about each mattress, covers and box spring. I couldn’t of asked for a more helpful salesmen.Thank you,Blaire Peterson
Went in a mattress dummy and after being greeted and schooled by a sales associate named Rachael, I left with a complete education of how to get a good nights sleep tailered to my particuliar sleep needs. I never thought about one of those power bases, but I soon found out that it is the essential to good sleep. Also a great selectiomn of top matresses. I also took advantage of the full 10 year coverage so I can really sleep without any worries.
Galyna was wonderful. I highly recommend Galyna at the Hylan Blvd location!!!
I recently purchased a number a mattresses over the phone with Steve and he was very attentive and helpful to locate all the mattresses I needed. He was very friendly and I recommend anyone going to mattress firm to ask for his help. He will get the job done and stay on top of the task. Thank you Steve for all your help!
Rosario was so helpful and personable from the minute we walked in the store. He guided us to the right box spring purchase. We will be back to shop our next mattress needs! He was wonderful!!!
Just bought a new queen size mattress today from Mattress Firm. Laurie was very kind and welcoming to both me and my girlfriend. We both left feeling very excited to get our new bed for a REALLY REALLY good price! If you need a mattress and you live on Staten Island I would highly recommend the Mattress Firm at the Hylan Blvd location. 5 STARS!
Rosario was absolutely phenomenal. The experience was amazing! Everything went well and went with the budget we were looking for. Absolutely recommend rosario for a sales associate. Friendly, funny and absolutely respectful! Thank you rosario for getting our mattress for our new home!
Laurie was amazingly patient and kind to my mother and I. She helped me reapply for my progressive lease and was extremely attentive. Although my mom did not choose her mattress today, Laurie let her know what days she would be back to help. I’d been on the fence about purchasing a mattress (Tulo) for several months and after a bad experience with a previous Mattress Firm she has definitely made me appreciate the gift of customer service.Thanks, Laurie!
While visiting friends on Staten Island I stopped at Mattress Firm “to look” I met Rosario and he was unbelievably patient and helpful I decided to purchase right there and then, so not me! Rosario was beyondhelpful, knowledgeable and polite. I absolutely recommend anyone in need of a mattress to go see him. Meanwhile it is not just mattress’s. Great store!
Rachel was very kind and helpful in picking out my new mattress! She was informative and knew the products well to match my needs.
Mr. Rosario is such a great, nice, knowledgeable, pleasant and professional salesman! He made my experience so very enjoyable, and fun! It was my pleasure with his assistance to purchase a mattress from this store.
Rachel was phenomenal and a great help when it came to looking for my mattress, told her what I needed and got a perfect mattress from it at a great price. Definitely go see her for your future mattress needs
Rachel is spectacular! Shes one of the best customer service people Ive ever encountered. She was extremely knowledgeable and was able to answer all of our questions and address all of our concerns. Thank you, Rachel!!
Rosario was absolutely wonderful and very polite and very very knowledgeable sales person, the store has a very good product line. I recommend the store to anybody whos looking for perfect matress. Thank you Rosario very much for a wonderful experience. Terry and Ella Kohler.
Rosario - Absolute pleasure to work with. He showed me around the entire store and explained the difference in each mattress in detail. Best mattress buying experience anyone could’ve had.
Rosario was great! Lovely working with him in choosing our mattress. He was involed when needed and gave us lots of space to discuss our choices. Highly recommend.
Rosario is very knowledgable and thorough in his approach. We haven’t gotten our mattress yet, as long as delivery and setup go smoothly, I won’t have to downgrade this review. 😊 Right now I’m giving it 5 stars.
Came to this location with my wife for a new mattress. I was greeted by Luis he was very helpful in showing me a variety of what we were looking for. Definitely would recommended this Store the place very clean and sanitized. We will definitely be doing more shopping here !! Thank You Luis!
I highly recommend these great quality mattresses. I bought three of them. Especially, I want to thank Aleksandr for his help.I walked-in to the showroom without an appointment. Aleksandr let me try out multiple configuration mattresses, explained every single detail. Now I know the difference between box spring and memory foam.So if you need good service and good price, go and see Aleksandr.
Great customer service by Rachel. She showed us all the accessories that can go along with the mattress and helped us choose. Couldn’t be more satisfied!
Came to this location just to get an idea of different mattresses. I was greeted by Louis he was so helpful and was quick with showing me what I needed in my price range. Definitely would recommended this place 100% ASK FOR LOUIS!!!! he had the place very clean and sanitized even sanitized pens !!
After much research online, I decided to purchase a Tulo mattress. However, I wanted to try the mattress in person first instead of ordering online and hoping that the outcome was favorable. I was greeted by Steve, who was very helpful in explaining the construction of the mattress. He worked with me on the price, and I ended up purchasing the mattress as well as a mattress protector. Thanks again Steve.
Amazing experience,just bought a mattress and I have been in the store a couple of times and we met this amazing lady that works there I think she is the manager Rachel,she was just outstanding,amazing very professional and very nice human beingGOOD JOB 👏🏻 👏🏻👏🏻
Went into Matress Firm to buy a$169 special ended up with something i really needed for abouut$1900.00 Rosario was the gentleman whi helped me and i couldnt have been happier with him! He have me every option and was never pushy. I went home to think about it and was back in thestore an hour later to seal the deal! I thank him for making my life better!❤
Rosario was very helpful and knowledgeable of the type of mattress we were interested in. He was quite patient with us. Great experience! Thank you Mr. Rosario
Laurie, the sales person, was absolutely wonderful! She understood our need, was able to provide just the right amount of information not to overwhelm us, and helped us find the exact mattress we were looking for! Great experience!
The store associate Rachel Beckerman was a pleasure to deal with. She explained the differences between all the mattresses we sampled in the store giving us the information needed to make an educated sound decision.
Great experience today at the New Dorp MattressFirm. We needed 2 mattresses and were worried about being ripped off or mislead. Quite the opposite- Fran really knows her stuff. She helped us find the right mattress for us and our daughter and tried every way should could to get us the best price. I will definitely come back to this store, and ask for Fran!
Regi was extremely helpful and communicative. He helped us find the perfect for for our new apartment and helped us reach a great price!!
Just purchased a new extra firm mattress. Amazing customer service by Rosario Glorioso. Highly recommend. Rosario met my every need. Listened to my input and concerns. Very happy!
Came in with my father to purchase him a new mattress and James helped us out in less than 45 minutes with our entire purchase! He wasn’t pushy at all, gave us all the options and gave us great suggestions! Overall it was a fantastic experience and I definetly recommend coming in to purchase from James.
My Family and I purchased from Sleepys for years - thoroughly satisfied with our purchases. So, it made sense to shop at Mattress Firm. My wife and I needed a new mattress. Ira walked us through the process. He let us try the different options and fully answered our questions. It was the Best Decision. Thanks for your time and help. Go visit - you wont be disappointed!
First time shopping in Mattress Firm. Galyna is very nice and sweet! Great customer service.
Rosario made purchasing my first matress a wonderfully pleasant experience. He listed to my needs and allowed me as most time as needed to find the best matress. I will diffentaly be telling my friends to stop in when they need to make a purchase.
Rosario is actually the greatest. This process was so simple and seamless. His energy was amazing and he was so efficient on the information about all the mattress. Id recommend him to anyone I know! Thank you Rosario!!!
My husband and I had a great experience with Rigo. He was extremely helpful and got us a great deal. He may be new but, he was very informative.
On April 13th, I went to Matress Firm because I needed two new bases for my adjustable beds. Fran was wonderful to work she explained everything to me in detail. She is very knowledgeable, kind and patient. I would highly recommend that you see Fran to anyone who is interested in buying a mattress at the New Dorp Branch.
Rosario was a great well spoken man he was very professional and very polite. He made my Step mother very pleased with her purchase. I recommend this store to anyone who is looking for great customer service and great deals!
Laurie was an amazing sales person! She was very knowledgeable and helped me get the best price! She had a great personality ... I would recommend coming here and have her help you 100 percent!
I received great customer service from Rachel yesterday. Was very pleased and satisfied with my holiday sale purchase. Thanks again Rachel!
I loved coming here. The sales person Rosario Is very knowledgeable and pleasant to speak with. Took care of me and explained everything in detail. Will recommend to anyone interested on a new Bed. Thank you Again Rosario.
Rosario was amazing and so patient with us. He didn’t pressure us into any decisions and let us come to our own conclusion at our own pace. If you need a mattress and don’t want to he hassled or rushed go to the new dorp mattress firm and ask for Rosario
Rosario was very informative and thorough when helping with my mattress purchase. I will reccommend him to anyone in need of a new mattress to perfectly suit your needs!
My experience at Mattress Firm today was wonderful. Bob, our salesman could not have been more pleasant and helpful. The price of the mattress I purchased was the best on the island. if you need a mattress visit Mattress Firm in New Dorp.
Rosario was great. He was very helpful, very friendly, very knowledgeable. He paid attention to what was important to us and worked with us to get us just what we needed. Would definitely recommend working with him.
I walked in without knowing what I was really looking for.... left as a mattress professional! Service was very knowledgeable and professional. Ended up with two visits and two purchases. I can say that Im very satisfied with my mattresses. Definitely recommend it to anyone whos looking for a mattress. Prices are very fair too!!
Rosario was very helpful and helped us pick out the right mattress! Thanks so much for your time and patience! I highly recommend coming here !
Just purchased 2 mattresses. Exceptional customer service by Rosario Glorioso. Highly recommend. Rosario met my every need. Listened to my input and concerns. Very happy!
James And Rosario were amazing! We needed a boxspring same day and they came through! With a great deal also! Will definitely be shopping here again!
Staff was friendly and very helpful. Got the mattresses we like and very happy with them.
Rosario was very pleasant and reassuring.Answered all my questions allowed me to layTry out every mattress I wanted to . I would recommend this store for all your mattressNeeds.
Rosario helped me with buying a mattress for my dad.He was such a sweetheart, and very accommodating.He listened to exactly what I wanted and I couldn’t be more pleased with his patience and the mattress I chose.
The salesperson Rosario took care of us expertly in terms of his knowledge of mattresses as well as personally in terms of his attention and care. Going back for my son and my own (this was for a guest room) soon.
Wonderful sales woman helped us but a great mattress today. Fran DAquino stayed open late to help us with anything we needed. Would recommend a visit on a day she is working. Heres to a great night sleep.
Rosario was an excellent salesman and found us a great new mattress for our daughter. Will definitely be back in the future!!! A+++!!!
Bob was a saint! I needed a mattress for a good price ASAP and Bob got me everything I needed for way less than I thought Id pay. He explained everything and didnt try to push me into buying. Definitely suggesting to friends!
Rosario is absolutely amazing!! Got my mattress from him and adjustable base and he helped me out so much!! The best service!!
Steven did such a great job as we were purchasing our first mattress. Excellent customer service and explained everything very well.
Laurie at the New Dorp location is an exceptional sales rep. She was totally patient with my daughter and myself when we came in inquiring about promotions and different mattresses...an absolute pleasure and true service with a smile. GO SEE LAURIE !🤗🤗
Alexander at Mattress firm was very knowledgeable and friendly. He absolutely made buying a mattress and box spring enjoyable and easy. Good job Alexander. Highly recommended.
I walked into the mattress firm at 2626 hylan Blvd knowing nothing about what I wanted or the difference between plush and firm, THANK GOD James Pugliese came to my rescue! Not only did he spend over an hour with me as I tried out different mattresses but he helped me to understand what would work best for me. I left the store as not only one of mattress firms happiest customers, but as a lifelong customer thanks to James.
One of the best experiances i had in a very long time. sales person took step by step explaning the difference between mattreses, and u can really feel it. short and long term financing is available. would deffinitely recommend it!!!
Mattress firm on Hylan Boulevard and New Dorp was very professional. The salesperson Rosario was very helpful. We love the new mattress.
Rosario was absolutely amazing and helpful in helping me choose the best mattress. Highly recommend and will be back.
Did a Great Job was very Thorough and what she was talking about she thought she answered all her questions and I was very satisfied with the way she handled herself
Rosario has such an amazing positive attitude and great customer service. He was very knowledgeable about informative about my questions I had, this was the absolute best customer service experience I have ever had and will definitely be looking forward to come back and refer to my friends as well ! Thank you very much !
Alexander was extremely knowledgeable and helpful to my son and I while shopping for a new mattress. I feel very fortunate to have met him at Mattress Firm and will recommend him to my friends and family.
Awesome experience with Fran D’aquino today. Fran was extremely patient and knowledgeable. I can’t make a decision on which Mattress I wanted. Mattresses were priced right. I will be back to purchase.
Laurie was a great help with questions regarding the different brands and beds. Absolutely wonderful and nice person. We ended up purchasing a Serta.
We had an excellent experience purchasing our mattress at Mattress Firm Hyannis Plaza. Our salesman Alexander walked us through choosing a mattress. He was pleasant and knowledgeable making choosing easy.
No issues, ordered mattress in under 30 min and it was delivered less than 2 days later. Great customer service!
Came in looking for an extra twin bed for my basement. The salesman, Rosario Glorioso, greeted me with a huge smile. Knew exactly what I wanted and needed from the get go! No stress! Got just what I wanted and the price was very reasonable!
James is da bomb! He walked me through every step of the process. Helped me decide on the best mattress for my new home. And simplified what could be a super confusing purchase. I knew I wanted a tempurpedic but what depth and what was the best value!!!
Rosario was very helpful & knowledgeable, making our experience wonderful! He makes you feel super comfortable he answers and explains everything. We’re glad we walked in & cant wait for our delivery.
Wonderful experience at MattressFirm. Staff is attentive to clients needs and helped throughout the way in choosing the right bed. Highly recommend!
Rosario was extremely helpful on choosing my new mattress he gave me a great deal also had knowledge on all products and answered all my questions .
We had no intention on buying a 2,700 mattress today until we meet James pugliese he was so awesome we decided to purchase the adjustable base protection plan and all the accessories that go with it..James is knowledgeable professional clean well mannered highly recommended seeing James p on Staten Island
Rosario was fantastic , my fiancé and I bought our first mattess together and he was great . He walked us through everything and we are so happy . HIGHLY RECOMMEND
Rosario was great!!! Got a mattress and adjustable base for a great price and great experience! We would definitely recommend this location and ask for Rosario!
Alexander was a wonderful and knowledgeable salesman. He was patient and explained the mattress buying process in great detail. I would highly recommend him.
We are longtime clients of Alexander at Sleepys. And now, after renaming the company to Mattress Firm, we were impressed by their variety of mattresses choices, improved delivery service, in-home trial term and comfort guarantees. If you want to get excellent service and make the right choice come to see Alexander at Hylan Plaza.
Fran D’Aquio was an extremely helpful sales person. She was patient, affable and made the buying experience very easy. I will recommend her and Mattress Firm to my friends.
My wife and I had a great experience purchasing our mattress. We tried all the mattresses and ended up purchasing the first mattress Fran recommended. Thank you so much for making it easier.
Rosario was amazing! Helped me figure out the perfect firmness and right price mattress! Thank you so much! Very friendly
Rosario was very patient with helping me pick a new mattress. With about 4-5 other customers,he was a one Man band and stood patient with me.
Rosario was a wonderful help!!! So glad that I can in when he was working. Friendly and thorough. Very knowledgeable about his products. We’ll come again!
Alexander was very heplful in our selection. We didnt know there were so many options in purchase of a mattress. We are very happy with our purchase and with Alexanders help.
Bob was very helpful. He gave me a many different options for my next bed from firm to hard to find my next mattress. Didnt try to upsell me and sold me a floor sample which Im very satisfied with.
Rosario helped me find the perfect mattress for me. I was so comfortable I almost fell asleep! Very happy with the service I received.
Rosario was very nice and worked out a great deal with me ! We are very satisfied with our new bed! Big thanks to him!
Rosario was a great help!!! It was a stress free experience and I am very happy with my mattress purchase !! Will return again for more mattress purchases !!
I recommend that you work with Eileen Glorioso at Mattress Firm! She was more than accommodating and knowledgeable. Very happy with my purchase and looking forward to sweet dreams!
Rosario was very professional and courteous. He sold us mattress we wanted at fair price and we all left with a smile.....and he gave me water too
Great Mattress, Great Service, Very Honest and Professional. Alexander was very Nice, Professional and helpful. I definitely recommend Mattress Firm especially the Hylan Boulevard branch to anyone who needs a Mattress.
James pugliese is the best salesman 👨💼 ever !!! Helped me and my spouse pick out a super comfy hybrid adjustable set that I can’t wait to sleep on I highly recommended James pugliese for any bedding needs
Rosario was a great salesman helped narrow down my choices of a mattress quick and simply. Great deal on our mattress and box spring!
Came in to look for a new mattress, Bob was extremely helpful and paitent while I tried out numerous mattresses! Finally found the one that suits my needs and right in my price range ! Highly recommend Mattress Firm !
Rosario was very helpful. He was very attentive and helped us understand each part of the process. It was a pleasure to come into this store and work with him.
I had a wonderful experience shopping for my new mattresses. Rosario Glorioso was very knowledgeable and helpful to all my needs .. I would highly recommend this store for your mattress purchase.
Rachel at Hylan Blvd and Beach Ave store is fantastic!She is very knowledgeable and courteous and very patient and kind to my 87 year old Mom!I highly recommend going there!!👍👍👏👏
Rosario was a lot of help. He was very patient in helping me find the exact mattress that I needed. I would highly recomend this location and Rosario.
This was the most seamless and enjoyable shopping experience! Fran was BEYOND helpful to my fiancé and I...she was so knowledgeable and not pushy at all - made us feel so comfortable in making this decision. Highly recommend this store!
James was very knowledgeable and very helpful. I was shown many different options for what kind of mattress I was looking for at my price point. Would definitely come back here to buy again.
Rosario and Laurie were amazing and so helpful in a time of need! They helped me get a choice Queen mattress all in a day!
Eileen Glorioso has been so helpful during the process of getting our beds today. She is a real professional and well definitely work with her next time we need new beds!
Rosario Glorioso is the best! Extremely friendly and informative. Who knew buying a mattress could be so fun and interesting?!Thank you so much!
BESIDES THAT THEY ARE RIDICULOUSLY OVERPRICED....My son slept with a sheet and the plastic was left on. The next day he said it was way too soft, so we called immediately. FOR THE EXCHANGE OF A BRAND NEW MATTRESS THERES A 20% FEE OF THE MATTRESS PRICE AND $100.00 SHIPPING FEE, AND WE PICKED IT UP OURSELVES!!! RIDICULOUS!Thats why the store is always empty....After we shopped around EVERYWHERE there were much better mattresses and better deals.KEPT TELLING US THEYD GET BACK TO US AND NEVER DID..Stay away from this place. All around terrible..
Rosario was very helpful and very happy person to help us with our mattress and adjustable heightWas a pleasure to shop thereVery experienced people5 star
Really excited abt my recent purchase!!! Also the attendant that helped us was the definition of the sweetest! Give her a raise pls ❤️🥺
Amazingly run store! I walked in not knowing what kind of mattress i wanted, and came out satisfied with my purchase from the amazing person helping me! Amazing service and a amazing Person helping you out! Highly recommend! 10/10
Rosario is an awesome representative, explained us the different mattresses and was able to price match, great customer service !!!!
Rosario was exceptionally well with me. He said I was going to receive a mattress for a good price and he delivered.
Annie was Super Helpful and Very Knowledgeable!!
Rachel was extremely helpful and friendly. It was a pleasure to deal with someone as pleasant and friendly as she was.
Rosario was the most patient knowledgeable and kind salesman I have ever met. Best experience I’ve had! Great job!
Rosario was very helpful and knowledgeable and made it very easy to pick out the exact mattresses that we were looking for
Rosario was the best very detailed knows a lot about mattresses things I didn’t even know about very satisfied with my purchase thank you guys for everything
Rosario was the most pleasant person all day.Went to Sears, Raymore and they dont compare.You must show at this location with Rosario.
Experience was absolutely wonderful and Rachel was wonderful she Rachel Beckman did a wonderful job we got a beautiful mattress and we are so happy had
Daniel Corona. excellent salesman. I am very happy with my mattress
Happy with my purchase and the performance of all Mattress Firm employees. Recommend this company..
Rosario was for very helpful and took his time and explained everything we wanted and needed.I would definitely recommend him to my friends and family.
Alexander great guy really went over the top to help me get the right mattress for a big guy like my self. I was in there half hour walked out with my mattress . First night sleep was the best i had in years.
Rosario was awesome!!! He helped us find the best mattress for our budget.
Rosario was extremely patient with us and answered all of our questions. You cannot go wrong with Rosario at Mattress Firm on Hylan Blvd.
Rosario was great. Friendly and well knowledgable. He made finding a new mattress very easy!
Rosario was very helpful today during my purchase of mattressesHe made my experience a pleasant one and was very informative about all the products
Alexander was a great help. He asked great questions to help me find what mattress best fit me. It was great experience and I definitely recommend coming here!
Rosario was an amazing sales man helped me with my new Mattress if you need a mattress come and see him
By far the best mattress firm location ! Rosario gave me great deals ! And was very kind ! Such a generous man !
Rosario Is an energetic, competent, show room manager. Detail oriented and has excellent product knowledge. Thank you Rosario!!!
Rachael was so helpful. Great service . We found the perfect mattress. Thank you
Rosario was the best, understood my situation in getting a new set of bedding for me.This was the right place to shop.
Rosario Glorioso has made our purchase experience a very pleasant one. He is very knowledgeable and extremely courteous. I highly recommend this store.
I brought my Mom in to find a new mattress today. Ira was very friendly and helpful! Thank you for giving us great service today.
The experience in picking a mattress was seemless as the Sales woman was super knowledgeable, pleasant not pushy.
Great customer service. Wonderful pricing. Excellent experience overall. Thank you, Rigoberto!!!!
Total reviews rating 4.9
199 Reviews for Mattress Firm New Boulevard 2023:
Review №1
2022-05-28I had such a great experience shopping for my new mattress. The saleswoman, Annie, made the experience stress-free and actually enjoyable. She was so helpful amd answered any questions I had. She didnt rush me at all. She actually encouraged me to take more time on each mattress to ensure I was purchasing the right one for me. Once I decided, purchasing was easy, and delivery was set up for two days later. I cant wait to sleep in my new bed!
Review №2
2022-07-09Annie was a tremendous help during my mattress purchase. She was attendant to my needs, courteous, and understanding. Hope every sales person could be like her. The mattress itself felt great, will leave a follow up review on how it feels over time. But the shopping experience was stellar, no notes!
Review №3
2022-06-13I had the absolute best experience with Rigo at this Mattress Firm. He was extremely thorough in his explanations of each mattress, which helped me understand what would be the best fit for my. Rigo also took the time to listen to my needs and was extremely caring towards my situation.I did not feel rushed or pressured, which tends to be the case in other stores.My mattress came within two days and the delivery was smoother than I could have ever expected.I will definitely return for any future purchases as will my family.
Review №4
2022-02-06Its been more than 20 years since I bought a mattress, my experience going into the store was extremely positive Dan the sales Rep was extremely professional knowledgeable and was attentive to all my needs. I highly recommend Dan at this Hylan Boulevard Staten Island. Thank you Dan!
Review №5
2022-06-08Annie was awesome she helped me out so much great advice great Service shes a asset to mattress firm. Mattress firm needs more people like her On the Front line running Theyre business. Thank you Annie God-bless you and your family
Review №6
2022-02-13Rigo was amazing, super friendly and full of information. He walked us through all options, listened to our needs and steered us to the right mattress for us and our daughters as well as pillows! We were not expecting to buy everything the same day but are very happy we did and capitalized on the sale/ promotion saving over $1,000! Thank you Rigo!
Review №7
2022-01-25Daniel was extremely patient. He allowed to sample many mattresses. He carefully explained the pluses and minuses of each. It made buying a mattress a pleasant experience. I wish more sales people were like him
Review №8
2022-06-29We went to buy a mattress. Galyna took care of us and she was super nice! I was very happy with the service!! Highly recommended n
Review №9
2022-04-20Salesperson Annie was great, never felt any pressure to make purchase and answered every question( which there were dozens). Nice experience for otherwise tedious task.
Review №10
2021-10-07What a great experience! Rigoberto was so knowledgeable and friendly. He took the time to explain the features of the mattresses and helped me to decide on the perfect one for me. He didnt try to sell me the expensive one, but the right one. His manager Rachel was also amazing, friendly and I would definitely recommend them.