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Mattress Firm Newburgh in Newburgh
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Location on the map
Newburgh, Orange County, New York, US
Payments
Phone: +1 845-564-6808
Site: https://stores.mattressfirm.com/...
Site: https://stores.mattressfirm.com/...
Opening hours
- Monday:9AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–8PM
Comments (199)
Chris was extremely helpful and pleasant to work with. He made my experience shopping for a bed very easy. Thank you !
The lady were very friendly and polite and didn’t force anything on us.she explain everything to us.she took her time and let us test each mattress so we can get a fill of each one so we can make up our mind.
Devin was very knowledgeable and not “sales’y” at all. He answered all our questions. Understood exactly what we were looking for. Highly recommend.
My husband & I walked into the newburgh location and were warmly welcomed by Reginald. He was very thorough and answered all questions my husband and I had. He went through all the proper steps, he showed us all our options and had us try them all out.I greatly appreciate all the time and effort he spent with us. We are both anxiously awaiting our new bed, thankfully it will be delivered tomorrow. Thank you Reggie for all you do, it was truly a pleasure. If anyone asks for recommendations on where to buy a new bed, I will be surley sending them your way.
Reggie is the best! He was kind, helpful and very accommodating. I would suggest this place to anyone! Thank you so much!!
Denice was absolutely amazing! Gave us a great price and was very patient and attentive to our needs. Would recommend to anyone looking for a quality mattress.
I love this place. Everyone is helpful and always trying to pass on the savings! Big shout out to Emily who helped me buy a new bed for my father yesterday. I appreciate your dedication to making customers feel like family and for taking the time to show me all possible options and the pros and cons! You made the decision making process easier!
We just purchased our mattress from Emily. She was the best! Her helpfulness and willing to work with our needs was above and beyond what we expected. We were dreading the whole process but Emily made us feel super comfortable.
Emily helped us secure the mattress we wanted after a small mix up. She made sure everything was taken care of and put our concerns at ease . Top tier customer service! I really appreciate everything you did for us, thank you!
Wonderful experience at Mattress firm in Newburgh! Emily stern was our sales person and she recommended several excellent mattresses to try based on the information we gave her about our search. She was professional, knowledgeable and respectful and gave us time and privacy at the end to make our decision before checking out. We’re so excited to receive our new mattress.
We bought a mattress last night and had Elijah as our salesman. We went in with the intention on making a purchase, Elijah was very informative and helpful in pointing us in the right direction when we told him what we were looking for. He laughed and joked with us, but was also respectful and polite. Id definitely refer friends and family to him.
The sleep expert that helped me at the store was very helpful and not pushy for me to purchase a mattress outside of my price range and helped me find the perfect mattress for me by trying out some of the other mattresses in the showroom.
The Sales Associate Georgia was very nice and helpful. It all started with a nice welcome then she helped us go through the process of finding the mattress best for me. Ultimately the process was fast efficient and she helped me find the best deals!!! Definitely recommend all to come to Mattress Firm and if you’re in Newburgh ask for Georgia!
I have to say it was nice shopping at mattress firm and Emily the sales rep was very professional and nice. She worked with us, I definitely recommend Emily if your looking for any mattress shes very experienced and knows exactly what shes talking about, she recommended the perfect mattress for our specific needs! Hands down easiest and best customer service!
I had a great experience at Mattress Firm. Many choices, all great quality and prices were readily available. My Salesperson was Georgia. Georgia was very informative about all the mattresses, making my decision the perfect choice. She was also patient while I tried every mattress in the store. Georgia understands its not a quick decision. The whole experience was positive. I look forward to my bed arrival which takes only 2 days time.Highly recommend Mattress Firm.
Jordan was very knowledgeable and informative without being pushy. Lots of options and great quality choices. Overall a great experience! Highly recommend this company in Newburgh for mattress purchase.
Georgia is salesperson extraordinaire! She knows her products, answered questions even before we asked, and was fun and easy to deal with. We got a quick delivery date, and the deliverymen put the bed together efficiently. All in all, the best buying experience I have had lately.
Very happy with the service we received from Emily Stern! As soon as we walked in she greeted us with a smile and asked what we were looking for. She helped us pick out the perfect mattress for us and was refreshingly friendly and helpful; something you rarely see with customer service now a days.
Great experience at Mattress firm in Newburgh! Emily Stern was excellent, personable, and very patient. She took the time to help me find exactly what I was looking for. Exceptional customer service! Thank you very much Emily!
Emily S. was awesome! I walked in knowing what i wanted due to the sale going on and she was great! The whole process was quick and simple. She is very friendly and knowledgeable. I would recommend her anytime! You all should have a bonus star section for extra friendly associates!
Georgia helped us with making a change after realizing the queen size did not work for us. In addition to that, her expertise regarding the matress and pillow selection left us feeling confident in making a decision that felt right. Amazing service.
We purchased our new mattress at Mattress Firm. Georgia was professional, friendly, and very knowledgeable. She clearly explained the differences between our two selections. The buying process was a positive experience.
I was shopping for a new bed frame. Called and spoke with Jordan who was extremely patient with me (I’m a difficult one). I actually ended up going somewhere else due to another location promising a quicker delivery. I was very disappointed with them (Raymour & Flannigan). Went to the location a second time dealt with Emily who was fantastic and very helpful with my new purchase. I am very happy I went in person
I had a great experience at Mattress Firm in Newburgh. My salesperson was Emily. She was pleasant to work with. She is knowledgeable and helped me pick the right bed for me. I would highly recommend Newburgh Mattress Firm if you are purchasing a new mattress. Thanks Emily.
Emily was very knowledgeable and the buying process went smoothly. Delivery was earlier than expected and the 2 guys who delivered were in and out in about 10 minutes. I wouldnt hesitate to use Mattress Firm again.
Reggie was extremely helpful for my boyfriend and I today at Mattress Firm in Newburgh. He was super nice, knowledgeable about mattresses, and was very understanding in our budget. Hes very personable, and truly understands people who arent trying to spend all of their money on a mattress. A lot of times sales people dont take that into consideration, but Reggie didnt pressure us one bit. He even was able to give my boyfriend and I a nice deal on the mattress, along with the warranty. I highly recommend Reginald and mattress firm in Newburgh. Thanks so much for the help!
Christopher was very knowledgeable and helpful. I’m soo ready to sleep in my new bed with my new pillows.
Lauren is exceptional young woman who was professional and kind ! I only wish this girl the best. I walked out with three awesome new queen sized beds for me and my family and felt like I was with friends. Would 100% recommend you visit and take advantage of the great sales on mattresses too.
Georgia was absolutely amazing.she made my wife so incredibly happy. Georgia was so nice and informative. Thank you Georgia and Mattress Firm for changing our lives. I almost forgot to mention she helped us get an amazing deal.
Georgia was my young sales lady. She was very knowledgeable, professional, very patient and friendly. She’s a great access to Mattress Firm. I would buy there again.
I was very pleased with the service at the newburgh mattress firm shop. They were informative and professional and courteous. And there were no hard sell tactics.
Such a great experience. When we put together a sleigh bed that was wrapped in storage on Friday we realized it was a king and not a queen. We got on the phone with mattress firm and in less than 20 minutes my new bed was on its way. The sales woman was courteous and very capable and managed to save us almost $900 on our order. My mattress arrived Sunday -less than 24 hours from ordering. I just awoke from my first night sleep and after packing and moving for the last few weeks I feel energized and well rested. If you are looking for a mattress I highly recommend you give them a call. I bought there 12 inch memory foam curved mattress and I love it!
Emily was such a big help with my purchase in the Newburgh location!!! And delivery is pretty quick ☺️.. just wanted to add how wonderful and smooth my delivery went!! I highly recommend this company!
Emily did a fantastic job in finding us a great mattress, her open honestly and attentiveness added to the overall great experience of buying a mattress! Thank you Emily! Your help was appreciated!
Feb 21 we stopped into your store and met Georgia Porter. She was excellent at helping us choose a mattress. Her customer service was amazing, she treated us with respect. We look forward to receiving the mattress,
I had a great experience at the Newburgh store with sale lady Georgia. She was very experienced and knowledgeable with her products very satisfied and reassuring and easy to talk to. Thank you I’m very happy and satisfied with her services
Emily was so great with us. She was very patient and helped me and my boyfriend pick out the perfect mattress within our budget! 10/10 experience !
We are so happy to have been referred to this location. Our sales person, Emily, was extremely knowledgeable about the products we were inquiring about.Emily made the whole process very simple and easy for us!Thank you Emily and Mattress Firm!
I hate shopping but my experience at Mattress Firm was very pleasant. There was no pressure, just a very helpful salesperson Emily who spent quite a bit of time making sure we got the right mattress. I would definitely recommend this store.
My experience at your store and with your employee Tajh Evans was very good. He was very knowledgeable about the different types of mattresses and took time to show me many options. I found him to be very personable and efficient. I would highly recommend your store.
Tajh was great!! He helped me find a mattress within 15 minutes. It was such an easy process. It’s clear he knows what he is doing and recommended the the best mattress for me. He also made the delivery process easy and streamlined. Would recommend him to anyone!
I came into the Newburgh NY location looking for a mattress today. I was greeted warmly and handled with great care. Ernest (salesman) patiently showed me many options until I was satisfied. I wasn’t pressured into a sale at all and left very satisfied with my purchase. I will most definitely recommend Ernest to others as his customer service skills and knowledge of products is outstanding
I slept on my new bed for the 1st time last night. I woke up this morning very very relaxed. My back didnt hurt but I missed my new pillow which has not yet arrived. I am very glad that we picked this mattress.
The sales person Marina was very informative and patient was also personable
Reggie was wonderful to work with at Mattress Firm in Newburgh, NY. He’s very knowledgeable and is interested in getting you the mattress you need. I received my mattress in 2 days. I would definitely recommend and would go back to buy again.
Went to mattress firm in Newburgh, Ny and Georgia helped me and she was very nice and informative. She helped me pick the perfect mattress and made the whole process smooth and easy. Thank you again Georgia!
Chris did a good job finding the correct bed for us gave us a good discounts
Georgia was able to help me find the Nectar Lush, which I was unable to order from the Nectar website. I was very excited about that!! All my research led me to the Lush so I was glad to still be able to get one!
Georgia was great! Went in to buy a mattress and box spring, she was very efficient and explained things in detail! Prices are very reasonable, happy I stopped by!
Nancy was a huge help! I went in looking to buy my first mattress and felt so confused at what I wanted. After chatting with the very patient Nancy, she was able to point me in the direction of a bunch of options that were all very solid choices. Not only did she help me find a great bed at an amazing price, she helped my (incredibly picky) father find a pillow he loved. This location has such great service!
I bought a mattress less than 16 months ago, it developed a dip. I went to the store and they referred me to the website. I filled out the forms on the web and my claim was denied. I can pay 79.99 and have someone come to the house and check the mattress if I would like. Save your money go somewhere else.
Jacqui was our mattress sales person. Immediately approached us and made us feel very comfortable and she was very knowledgeable about everything. Very kind. Even helped us get a great discount on our mattress! Recommended additional services but didnt pressure us. Love this store. I am a returning costumer because of the service and selection.
Heard a recommendation on the radio to try using this company, we were not disappointed. We were promptly addressed as soon as we enter the door with a smile and a series of questions of exactly what we were looking for. Marc Andre was very knowledgeable of the selection in the store, and work with us for a solid 2 hours helping us pick out a mattress. Never pressured us into one or the other just wanted to make sure that we were comfortable and that we were making a satisfactory buy. The selection in the story is very wide, and can definitely suit a wide variety of people.We had a very pleasant experience, an excellent selection, and an awesome knowledgeable salesman. We highly recommend this place to anyone looking for a mattress.Thanks Marc, youre the best!
Referred to speak to Melissa by another 5-star reviewer. I agree, she is awesome. Very patient and guided me to my perfect bed!Melissa was helpful, and the other staff more than friendly. Highly recommended!
My fiancé and I have been searching for a mattress for long time. I did my research on which mattress I Should be using as I have 7 herniated disc in my back and 3 I need it disks in my neck. Which led us to Our sales woman named Georgia. She confirmed with what we researched that the Tempur-pedic pro adapt Charise was the correct mattress to suit our needs. She has a very pleasant and knowledgeable approach. We did not feel any pressure whatsoever in the end we would highly recommend anybody who needs the correct sleep care system to come here. Ask for Georgia and you will be sure to have all of your wants and needs met.
Nancy was super helpful! She helped me pick out which mattress was a good fit for my sleep positions. As an independent college student I wasnt too sure about payments but she was totally transparent about interest and helped me figure out the game plan. Great customer service.
Georgia was a real sweetheart and took two hours to help us test mattresses and choose the right one! Super sweet and a big help! :)
Nancy is by far the most pleasant and knowledgeable sales women Ive ever come across. She was so helpful, kind, and fun ! She made our mattress buying experience a truly wonderful experience. I will definitely be back to her for my future purchases for our new home !!!
We were very happy with our experience at Mattress Firm. Georgia patiently and cheerfully helped up try all of our options!
Georgia Porter was fantastic. Very knowledgeable and attentive to our needs and answered all of our questions and concerns She definitely went above and beyond. Will definitely recommend this Mattress Firm to others.
Up to this point, everything seems to be fine . The salesperson Georgia was delightful, she was very knowledgeable, pleasant and helpful. She answered all our questions and concerns in a professional manner.
Very smooth and easy process. Ms Porter listened to our needs and was very thorough and never pushy. Will recommend to friends and family who may be in need of a new mattress in the future.
Elijah was very helpful. Let me take my time to make my decision and was very knowledgeable about the mattresses and bases they sold. I was also very surprised to hear my mattress would be delivered in 2 days.Great customer service experience.
My husband and I were looking for a mattress to accommodate both our needs and Nancy far exceeded our expectations! She was very knowledgeable and made us feel very comfortable with the decision of making our final purchase. Will definitely recommend!
Georgia was great! Helped us really understand the style and feel we were looking for and the perfect price point. Would definitely recommend.
Excellent service. Attentive to customer needs. Professional and very knowledgable.
Melissa was an awesome help today. She pulled out several mattresses for me to try and was super helpful. She also took her time and called other locations to help me find a more convenient pickup location for my move. Highly recommended. 👌🏽
Nancy was awesome! She paid attention to my specific needs due to a medical condition, and guided me to the best mattress for me. Her recommendation was spot on, and I purchased my bed on the same day. I would recommend Nancy and Mattress Firm to anyone looking for a new mattress.
Erica was a delight to have had as our salesperson. She knew her stuff, was not pushy and gave us the best prices that were afforded us. I would recommend her to anyone I know interested in buying a mattress.
Ernest was extremely helpful and pleasant to deal with. He took the time to explain and answer our questions in a high level of detail and is very knowledgeable about the products. Extremely satisfied with our shopping experience!
Coming from a long history of sales. I appreciate an accommodating sales person. We walked in and spoke with Mark Andre who have us a great explanation of store layout and different options for us. We went in looking for a cheap mattress for our guest room but liked what they had so much we bought one for ourselves. Pricing was very fair. Financing and setting up delivery was easy as well. Would highly recommend.
Marc Andre greeted me at the door and willing to help me get my first mattress ever. He was patient with my questions, listened to my needs and my budget. He wasnt a typical sales person. I felt like he was giving me the real deal every step of the way. I would highly recommend him to a friend and/or anyone who needs a new mattress.
Reggie in Newburgh is very friendly and knowledgeable, he helped my daughter pick the perfect bed she was looking for. Thanks Reggie! Awesome service will go again to buy my next bed.
I Met Nancy last week and she was so helpful in picking out a mattress. The delivery service was great too. My son is finally sleeping in his own room in his own new bed. Thanks so much for the excellent service.
Jessica helped my wife and I find a great bed and got us a great deal. She was polite and courteous and took the time to get us what we needed. We will definitely go see her when our daughter needs a new bed
I would like to say that this young lady Georgia was well versed in her craft, she knows her stuff. She convinced me to by a $5000.00 bed. Kudos to you Georgia.
Nancy was very wonderful, fantastic one of the greatest experience I had buying a mattress. She was pleasant, polite and patient, the whole way through. Thank you Nancy for making buying a mattress a very great experience.
Reginald was amazing. He was understanding and helped my daughter find the perfect bed. Great customer service. Will recommend to anyone the Newburgh site. Thank you.
I met with Nancy on two different occasions before picking the right mattress for me. She was very knowledgeable about the mattresses and asked how i slept to determine which mattress would be best for me. Just want to thank her patience with me and cant wait for my new Mattress!
Nancy was an awesome sales person. I love my new mattress already. I am a return customer because the service here is excellent. Delivery dates are always honored.
Never had such horrible service in my life. I purchased 2 mattreses in July and I was promised by Nancy (store manager) $100 off my purchase among other things. I still dont have the credit despite her telling me TWICE that it was taken care of! Customer service only tells you to contact the store and when I contacted Nancys manager I was all but ignored. Do yourself a favor and shop somewhere else!
John at Mattress Firm was so great!! He was so patient and knowledgeable. He took a lot of time with us and helped us make the right purchase. Highly recommend!!
Great prices, great quality. Ernest truly helped us find a great mattress to fit our budget! Plus, we got a free adjustable base with our new purchase!
Chris was incredibly helpful, efficient, prompt and taught us a lot! Friendly and very lovely! Thank you Chris!
Service was amazing! Georgia was very nice and gave us the best deal ! Very happy with this experience. 11/10 recommend coming here :)
Yeah sales person Georgia knew exactly what she was doing when she helped us really appreciate speaking to someone who knows what they doing great experience
Erica was an awesome sales person. I love my new mattress already. I am a return customer because the service here is excellent. Delivery dates are always honored.
I stopped in today just to browse for a new set of mattresses. I was fearing walking thru the door thinking I would be greeted by pushy sales people. To my surprise, I was greeted by a man named Geronimo who was NOT pushy whatsoever. He was extremely knowledgeable on every mattress in the store. He made me feel at ease and showed me exactly what I was looking for. He offered me 0% financing for a longer period than I ever imagined possible. He offered me discounts and even gave me free delivery. I expected delivery would be in a couple weeks, but he surprisingly said I would have it the VERY NEXT DAY!! Now thats SERVICE! What a great mattress experience! I totally recommend that you see Geronimo when shopping for mattresses. Every retail store should have more sales associates like this one! Truly a pleasure! Cant wait for my delivery tomorrow! Thanks Geronimo! I will certainly send anyone shopping for mattresses your way from here on out! Truly the Best! :)
Jacqui is the best!!! Jacqui went above and beyond for us. When I entered Mattress form, I expected some sarcastic sales person who probably didn’t want to be bothered with questions. When I met Jacqui, I was blown away by her service.Jacqui has an extensive knowledge of the atore’s inventory and she only tried to sell me what I needed for my back issues. Not once did Jacqui tried to up sell me into some deluxe mattress. Jacqui was great with my two children and spent a great deal of time with us and insisted that we try the mattresses that were on the floor.When it was time for the purchase, Jacqui fought tooth and nail to get me the best deal and boy did she get me a great deal. I was blown away by the price she got me for my mattress. Jacqui used her experience and her vast knowledge of inventory to help me get the best mattress, equipment, and financing that met my needs.It was delivery time and the sale was made, which for most of us means that the sales person is done with us. WRONG!!! There were issues with my delivery and there was Jacqui to the rescue. Jacqui actually called me several times during her day off to assist me. Jacqui took time from her family in order to make sure that I was satisfied with my delivery and product. Over the course of the week, Jacqui would call me and also she would have other sales people call me to assure me that the delivery issues were correct and they were.The delivery team were very professional, knowledge, and they did everything the mattress firm delivery video said. The delivery team wore the red booties and they did not leave any mess in my home and hauled away the old bed without any questions or hesitation.Through the whole incident and until the very end, Jacqui was calling and texting me about my delivery as treated it as if it was her own.If it wasn’t for Jacqui, I wouldn’t have bought nothing from that store. I take customer service very seriously and I deserve to be treated with respect because I work for a living and my hard earned money should earn that recognition.I recommend Mattress firm to anyone reading this review, but just ask for Jacqui and I promise she will treat you like family.
Our sales person was efficient, friendly and informative. We were able to complete our purchase promptly and set up delivery as needed. T. Peltier
Great service from Georgia she was very helpful with making our purchase complete and assisted us in every way. This is the second time I’ve bought from this store and they have always gone above and beyond.
The staff was very courteous, and when I had problem, they fixed it right away. My salesperson was Elijah Hoskins and he was super courteous and funny, he didnt try to force us into a sale. Ill shop again whenever we need a new mattress, this is the place to go!
Shopping for a bed frame during the Covid Pandemic seemed weird, but the sales person made me feel comfortable considering the situation.I was able to get a deal on a bed frame and was promised a quick delivery. I couldn’t have a better experience. Thanks Mattress Firm.
To say that we barely needed to look around because we had such an amazing sales person who found out exactly what we needed in a matter of moments as a mother I dread having to go buy big items like this with my small children but Emily made everything so comftable and effortless I would highly recommend comming here on her days
Erica the manager was awesome. She listened to our needs and showed us exactly what we asked for. She wasnt trying to force us to buy anything we didnt need for the mattress and didnt hover like other salespeople.
Jessica was such a great sales rep! She was friendly and knowleadgeable and made the process of selecting a mattress so easy from start to finish. Im impressed with the service and would recommend this store and ask for Jessica.
The store Associate Erica was very helpful and nice, my husband and I got the mattress of our dreams for a great price. We definately recommend this store for anyone looking for a good quality mattress at a great price. Thank you Mattress Firm 😊.
Jacqui was wonderful. She was patient and went above and beyond to help find the best product for me. She was knowledgeable about the mattresses and helped to identify the best mattress writhing my (tight) budget.
Wonderful experience with my sales gal Georgia!!! Very professional and well knowledged in the business!!!! I would highly recommend shopping for a bed for anyone at this store!!!
Jess was extremely helpful in showing my fiancé and me a range of mattress options to fit our different sleeping positions (I’m a stomach sleeper, and he’s a back sleeper). She also worked with our budget and did not pressure us into buying something we didn’t love. We highly recommend her!
I highly recommend Matress Firm. They are knowledgeable, fair, prompt and courteous.
Walked in and out quickly and very satisfied. Sales person Erica addressed me immediately and was able to capture my need effortlessly. She was able to give me a great price. Highly recommended!
Nancy exhibited great customer service. She was extreme informative and allotted me adequate time to make my selection and was available to answer any of my questions. I’d buy another here anytime, highly recommend.
Just purchased a really nice Mattress & Box from MF Newburgh. Elijah was our salesman. He was very helpful and very professional. Great shopping experience. No pressure and we got a great deal. Highly recommended.
Bought a purple pillow and protective case today, and saved a hefty sum in the process (98 dollars- nearly 100 dollars off.) Georgia was very kind and welcoming, and made a first time visit a welcomed one (:
Nancy was so helpful.We needed a mattress asap and she was most accommodating! We bought a comfortable mattress at a reasonable price!!5 Stars for Mattress Firm!!!Lee F.
Our saleswoman (Erica) was very knowledgeable and helpful. She gave us a couple different options we ended up purchasing a new mattress I recommend if you are looking a new mattress definitely stop in there first.
Wow! Nancy, what a pleasure to work with her! She helped me pick the perfect mattress for the perfect night sleep! Thank you Nancy! The store had a wide selection of mattresses. I plan on coming here for every mattress I ever need.
Mattress was very easy to pick out and regie was helpful and informative about the Mattress we need. Was honest about which mastress we should buy.
Our sales person Elijah was great. He made the buying experience very easy and got us the mattress we needed.
Nancy was a pleasure to deal with. Very knowledgeable about the different mattresses making our decision easier for us. Also offered us great prices!
Marc Andre was extremely helpful with the sale and set up everything for my mattress and Cosmo was extremely helpful and understanding with helping me get it out of the store upon delivery. Great service I cant wait to try out my new mattress!
Georgia was super helpful, kind, and patient during this entire process. She has a lot of knowledge on all the products!
Jessica the sales representative was patient,polite and very professional. She address my needs and made my buying experience pleasurable. Thanks again will definitely recommend friends and family.
Bill helped us and was very professional and courteous. My dad has trouble explaining things clearly and he also has trouble walking. Bill had patience and actually listened to my dad and we were able to get exactly what we wanted - and we dont even live near Newburgh, we just stopped in - what a pleasant surprise - will go there again
Jessica was a great help! From the moment I walked in she showed me the various mattresses that I could choose from, helped me find my dream mattress in a matter of minutes, and it fell into the price range I was looking for! I highly recommend!
Great customer service, Jordan was a big help. Made choosing the best mattress for us, very simple.
The sales rep Nancy is excellent she helped me with finding the right fit bed for my son. Very friendly and outgoing I will recommend anyone to see her.
Loved the ladies, and the beds. Jackie was phenomenal in guiding me toward the exact mattress I needed & wanted. Theyre in desperate need of a new computer system however. The ordeal took too long for what we did and kept logging her out of the system. So that was frustrating, but the result was great. Update the computers though- its 2017.
My wife is in the hospital and I was looking for an appropriate bed for her when she arrives home,I was able to find a high quality fair priced unit at your store in newburgh,due to the help of tajh evans + a wonderful young lady,who Im terrible sorry that I forgotten her name but she was amazing,I want to thank them for there kindness,and there professional behavior,you are very fornate to have them for employees, thank you,🤓
Georgia was great and very patient with my service in purchasing my new mattress. go to her if you need help. ❤❤❤❤
I had an absolutely amazing experience at this store. Our sales associate Nancy was extremely knowledgeable and helpful. If you are looking to find the right mattress for you, go to this store and ask for Nancy!
Thanks to Jessica, my husband and I got a wonderful sleep together in the same bed! Jessica was great and helped us get the bed we wanted. We are telling our family and friends that Mattress Firm is the place to go! Thank you Jessica!
Easy and quick. Nancy was knowledgeable and pointed us in the right direction. I did not have to lay on a ton of mattresses before picking the correct on for us. We also received a pillow education.
Geronimo was great. We had a precise height that we needed. He was very patient and took his time giving us options to choose from. We never felt rushed and were able to make our decision. Thanks again Geronimo
The service was great. The associate I worked with was very informative answering every question I had and showing me every type of mattress the store had. I would recommend this store to anyone who asks. The store show room was impeccably clean, if shopping for a mattress go here last because this is where you will probably buy your mattress
Nancy was awesome! Go here for your next mattress. Seriously. Easy, no pressure. Great service. Dont bother shopping around. She will make it worth your time.
Just purchased a slice of heaven that is long overdue! Nancy has beenknowledgeable and extremely helpful in purchasing a new mattress! Here’s to a future of restful nights sleep!!!
Got a great deal on a mattress. Dealt with Andre and he was easy to work with. Set up was good for trying out mattress.I am and will continue to be a return customer.
Jessica at mattress firm was extremely friendly and helpful. She got us the mattress we wanted at the best price and laughed with us the entire time. Great service, great experience, would recommend
Salesperson (Georgia) was very knowledgeable and helpful. The whole purchasing process was smooth and rewarding.
Nathan was friendly and very helpful. He answered any questions I asked and made my experience an enjoyable one. I’d definitely recommend him.
Georgia was great and got us the perfect mattress as well as lauren here at this location was a great help highly recommended!
Excellent service. Explained everything and walked us through our shopping experience. Very knowledgeable of different style and materials of mattresses.
We bought a memory foam mattress that didnt break the bank. The service was exceptional. We did our homework before we went so we were familiar with mattress prices and we got a good deal.
Just purchased a mattress and Georgia was so kind and knowledgeable. Real great work!
Tajh Evans was amazing. He bent over backwards to find me a mattress that was uniquely perfect to me at a price point I can afford.
The people that work here are great! Everyone is extremely kind and helpful...not at all pushy. They helped us get a great mattress for a great price. If youre in the market for a new bed, Id reccomend going here!!!!!
Great place. Ask for Nancy, she worked super hard to get us something with real quality at a price we could afford. Listened to our concerns and met them. Fantastic people.
Stopped in today just to browse. We bought 2 queen and one full set. Erica did a great job educating us and setting us up to sleep better!
Nancy was very accommodating and provided excellent customer service with full disclosures, suggestions and recommendations. Very professional and anxious to please which is appreciated on such an important purchase!
Jessica was honestly a phenomenal help in finding the perfect mattress and Nancy was an amazing help when we were in a rut. We had an awesome time looking for the perfect bed.
Nancy helped us set up our mattress purchase and delivery so quickly. She also set us up with great warranties.
Geronimo has an awesome name, but is an even better salesman. He took his time answering our many questions and never made us feel rushed. Thanks again!
Great service from Erika! So excited to get our new Black Label Beauty Rest mattress! Feels like heaven! Thanks, Mattress Firm!
I felt well taking care of the second I walked in the store, they are very friendly here, and lets you try all the mattress out as long and as much as you want. Nancy is the best. Thank you 👍
Nancy helped us today find the mattress we have been looking for!!! She helped our price greatly and she was very nice! I recommend this place to everyone!!!!
Excellent experience with sales men Geronimo! He was so helpful and understanding of our needs! Did not push us into a sale and saved us a lot of money!
Nancy was friendly and helpful. She made my mattress purchase affordable and I was able to get the most comfortable mattress Ive ever owned.
Beautiful service from Nancy. She was very patient and she did not rush you. Also, she gave a lot of options which made it easier to make a decision
Nancy was great! From the minute we walked in she greeted us warmly and gave us lots of tips to help us choose our mattress!
We were very happy with service provided by Cosmo . He took his time and helped to find us the mattress that fit perfectly for my son .
Had a great experience. Nancy was extremely helpful, personable and professional! Looking forward to our restful night sleep in the near future.
Daria was just amazing. She helped us get the best price for a new mattress for our daughter. Would totally go back.
I met the rockstar Nancy herself!! And I have to say I couldn’t be happier with our meeting! She set me and my fiancé up with an amazing bed and an amazing deal!! I love it!!
Really sweet sales lady and she helped me find what I wanted real fast!
Nancy was fantastic! No pressure tactics whatsoever, and she really helped us decide what mattress was best for us considering our budget.
Nancy was an amazing sales associate. She was patient a d knowledgeable. My buying experience was awesome.
Nancy, the Manager of the Newburgh store facilitated areplacement Tempur-Pedic mattress for another brand that did not last. It was five years old. Incredible customer service was accorded me.
Nancy was my salesperson and she was absolutely amazing. So helpful and knowledgeable. Highly recommend buying your mattress from Nancy.
Erica was extremely helpful and knowledgeable. She was very patient while working with my mother until she was absolutely happy with the mattress
Nancy gave us a great experience. She did her best to give us a great deal and bring a comfortable bed inside our budget
Nancy was super knowledgeable and helpful. She directed me to exactly what I needed right away and didn’t let me get lost in the sea of mattresses.
I went into the store today to exchange my dads bed, I thought it would be a problem but Melissa could not have been nicer and could not have made the process any easier. Thank you Melissa for all your help! - Pam
Georgia was very knowledgeable and patient with helping me find the right mattress!
Emily was awesome! She knew exactly what we wanted and how to get it for us. Awesome sales lady !!
Great experience. Nancy guided us to the perfect mattress. Would highly recommend this location. Great prices on top of lovely customer service.
Bill was awesome! Helped me pick out the right mattress for my guest room and was very knowledgeable and courteous. Excellent service
Just ordered a new bed at Mattress Firm in Newburgh. Gotta say Nancy was a pleasure to work with. Very patient with all my questions. Thank you
Amazingly great service, Ive been having back pain and in real need of a new mattress,And mattress firm helped me find a new great mattressWith a free adjustable base I might add!Thank you Nancy!
Georgia was awesome! Great customer service worked with my budget and needs.
Very nice staff there, Reginald helped me and made sure to recommend a bed that was perfectly suited for my needs.
Marc Andre the sales rep was very knowledgeable ,curteous and a great salesman. He made me feel confident about my purchase and got me agreat deal for my money .....Kudos Marc!
I freaking love Jacqui. Love the service. Help me pick out what I wanted. I recommend people to come to this place for mattresses.
Nancy was awesome! Got me a great price on a beautiful set. Couldn’t be happier with my experience.
My husband & and I came in to buy a mattress & box spring for a king size bed, my sister recommended Mattress Firm, we were in there less than 30 minutes, Jessica explained the mattress, set everything up, scheduled the delivery, what a pleasant no pressure experience, we recd the sale price & a few extras, definitely recommend this place,
My sister have the worst experience from this store she spend over $3000 at mattress firmand, cant get a bed they wanted her the sleep on the floor. My sister calls me every day complaining. I need a general Manager to get back to me please. Or else i will contact corporate.
This is a very satisfied customer Elijah the salesman was patient and understanding of my needs of purchasing a New mattress that was the right fit.For me and my back promblems,thank you again Elijah for making my process go smoothly.Sincerly Perry Smith
Georgia did and excellent job servicing us. Even though my pillow was sold out still had a pleasant experience.
Erica was extremely knowledgeable, friendly and easy to work with. Very excited to sleep on our new top of the line mattress.
They delivery guys were courteous and were quick. Really nice guys , showed me how to use the remote and it was a good experience
Nancy was such a big help. Very patient and spent significant time helping us choose the right matress! Highly recomend!
Great store. Nancy is full of valuable information. Quality, friendly service. Can’t wait to get my new mattress!!!
Geronimo was awesome with his information, he provided us with various options to fit out budget. Looking forward to doing more business in the near future.
Jessica was super friendly and helpful. She was patient, answered all our questions and we feel completely satisfied.
Ask for Geronimo! Hes a great guy and he knows his stuff. He was very helpful. And make sure you check out the scented pillows
Nancy was amazing. She save me a ton of money and helped me choose a cheaper mattress of equal comfort.
Met with Nancy she was amazing! Got what I needed quickly! Awesome service and beds are super comfy!
Nancy worked with our budget to give us the best possible deal on our mattress purchase. Highly recommend.
Total reviews rating 4.9
199 Reviews for Mattress Firm Newburgh 2023:
Review №1
2022-09-05I actually was just going into Mattress Firm to do some reconnaissance before I went to Macy’s, but, the Labor Day prices were great. All price points were represented, but it was curated so the choices were not so many as to be overwhelming. I loved my sales associate Devin, who was helpful but at no point did he give off that used car salesman vibe. Great experience overall!
Review №2
2022-06-04Christopher was great! Extremely informative and narrowed down our options for us based on our preferences. We liked each mattress we tried, and picked the one in our budget. Christopher was helpful and attentive without being pushy. Very happy with our purchase.
Review №3
2022-07-06I just recently moved out of my parents place and brought my first home. So I decided to buy my first mattress as well. The woman who works here named Marina, was not only extremely nice and helpful, but knowledgeable and asked me the right questions to help pick my mattress out. On top of having me try each one out on multiple sleeping positions and brought me different pillows to find the perfect fit. She was a great help and made my time at mattress firm easy and smooth.
Review №4
2022-07-31The store was extremely welcoming when I visited with my two small children seeking a full size mattress for my preteen. Christopher, our salesperson, was so patient and made the experience fun for my girls to try mattresses that they may like. He gave me many options without overselling so I could make the the best decision for our needs. Also the store was very clean which was a plus.
Review №5
2022-04-21My girlfriend and I were so happy with our mattress sales rep, Marina. She was so knowledgeableand patient. She took her time explaining to us about the different mattresses, pillows and adjustablebase. We will recommend her to all our friends and family.
Review №6
2022-09-07Marina was such a pleasure to work with! She was so helpful and knowledgeable. She made purchasing our first mattress very easy and offered us the best deals.
Review №7
2022-09-04Very good salesman (young guy, I didnt catch his name) and a quick, easy and painless experience. Got a GREAT deal on a good mattress! Thanks 👍
Review №8
2022-05-26Went in looking for a new full size mattress and was greeted by a very helpful employee named Reggie. Super knowledgeable and was able to help me select my next mattress. Thank you Reggie!
Review №9
2022-06-26Chris was great! I didn’t know what I really wanted but he took the time to explain everything We tried a few beds until I found the one that was perfect for me! Thank you Chris!
Review №10
2019-11-08Great quality mattresses, and helpful staff. We got a great deal with 0% financing and a free adjustable base for black Friday. Would recommend on quality and affordability with the available financing.