Delivery
Yes
Mattress Firm Parkchester in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 718-947-1487
Site: https://stores.mattressfirm.com/...
Site: https://stores.mattressfirm.com/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–7PM
Comments (193)
This place has all kind of mattresses that you might need. They offer financing options too. There is a parking lot ( paid) in front of the store. They will deliver your mattress in a very professional way. Absolutely recommend this place.
Random trip here to inquire on current mattress options turned into a sale on a Friday and delivery that Sunday. The sales repre wasnt pushy and she was informative. Im happy to support local branches and get high quality service.
Manny is the best sells person Ive ever encountered. He was very knowledge and very patient. He was very attentive and very understanding. I Needed a new bed for My bedroom. Went to Mattress Firm. Thanks to manny I Found one easily. Looks and feels great. Awesome customer service
Manny is great, exceptional and very knowledgeable about the products at Mattress Firm. He let me try out every mattress that was of intrest and also explained the features and how it would benefit me from a hard days of work since Im in the construction field. Great customer service and doesnt just treat you like a customer but as a friend. Thanks Manny!
Needed to purchase a firm mattress for my daughter, but wasnt sure what to get. Beatrice from Mattress Firm Parkchester was extremely helpful. She took her time to explain details on the different types. I made an informed quality purchase. THANK YOU BEATRICE ---- THANK YOU MATTRESS FIRM.
Had such a wonderful experience with the great help of our salesman Manny. He provided great customer service and suggestions for our new mattress! I would definitely recommend my friends and family to come here!
Came looking for a box spring and Manny at the store was really helpful. Explained everything in great detail so we were getting the best bang for our buck. No complaints. Will be back next year when I need a new mattress!
Manny was an awesome informative salesperson! He encouraged me to try several models, he was very nice and made me feel comfortable. Im happy with my purchase my old was 12 years old. It was long overdue!
I was upset because I never received my mattress cover. But Manny was very helpful and was able to get me a better waterproof cover at a great price. Thanks Manny. I recommend coming here for any mattress needs.
Manny was above and beyond today I came in without a clue of what I wanted and with the professional customer assistance did this young man gave me I was blessed enough to find the mattress I can finally have the dream of dreams on. All jokes aside, I felt as if the process couldnt have been any easier. My grandmother recommend Manny and I will do the same with the rest of my family. Thank you mattress firm
Manny was very helpful and wonderful. On point and knowledge was incredible, helped us choose exactly what we needed for a restful and enjoyable sleep. Matched my comfort as Im a big man. We are inclined to recommend him to anyone
I had a great experience, Anthony was very patient and dedicated his time to make sure we got the best mattress set that suits our needs. He worked hard for us which shows great customer service. If you come to this location it is recommended you speak with Anthony.
I was searching for a pillow that wouldnt cause neck pain, and, because of the personal treatment given to me by the store, sales person, I was able find the pillow that met my needs. Ms Beatrice rocks! Thank you!
I am very disappointed in my purchase. I ordered a bunkie board on 1/22/21 at their East Ave location. The transaction was made by Sales Rep: Taiyanis Brown. She guaranteed the pick up date to be 1/25 , which she said is the soonest I can get it and it will be a pick up. I told her about my urgency for this purchase and was promised a call on 1/25. I called towards the end of the day after getting no calls. I was told by another sales rep that there is no pickup today and they are expecting the shipment in their warehouse by 2/1/21....There is no guarantee or date as to when I will receive it....I would not have been so upset if they made this disclaimer when I made this purchase that there is no guarantee when I will get it...I just wish they were honest about the delivery date.
Great place, the sales associate Manny was really nice and helpful. Great knowledge and really answered all my questions. He showed me what I was really looking for. I highly recommend mattress firm located at or her to find the perfect bed for you sleep,
Im highly satisfied with my purchase today. Roy the salesman was experienced and knowledgeable , he helped me find the perfect mattress for my budget. I would recommend purchasing your next mattress from the parkchester location.
Courtney was super helpful and allowed us time to relax on a variety of mattresses. When it came time to purchase, she was professional and courteous, even though it was after closing. We cannot wait for our new bed to arrive in just two days!
Gabriel was very knowledgeable about the products offered. From the different types of mattresses to the various based offered. I ended up with a fantastic bed at a great price.
Great experience and products in dealing with Manny the sales manager. He was very friendly and knowledgeable of the products. But what I really appreciated was his no pressure approach and patience in explaining things.
Came in looking to buy a matress for my brand new apartment & sales rep Manny assisted me and I must say he did a great job! He informed me of the different matress levels and their comfort making my choice in picking a new matress easy. Thank you so much!
Manny was great!!! He patiently waited while I laid on all the mattresses I wanted. He was very knowledgeable of the products and informative. The place is clean and comfortable.
Went to Mattress Firm in Parkchester and Manny gave me the best service ever. He was very professional, attentive and knowledgeable. I was able to get the right bed at a great price. Thank you Manny!
Manny provided good customer service, he had thorough knowledge of your inventory and the products, he helped my mother and I make the best choices for my childrens mattress... Good customer service is treating customers with a friendly, helpful attitude and he did that perfectly.
Went to Mattress firm in Parkchester and was helped by salesman Manny. He helped me pick out the perfect mattress for my back. I would recommend to see Manny for great service! Very professional and patient.
The service was incredible! Prices cant be beat & Manny, the sales person, was very personable & helpful. Found the perfect mattresses, quickly & efficiently. Highly recommend Mattress Firm!
My experience here was great because the service is so excellent. Manny was very patient and informative. He made sure that I got exactly what I was looking for, and Im very pleased with my purchase. Thank you Manny!
Manny was very friendly and knowledgeable of the products I was interested in getting (mattress and box spring). The store was very clean and very comfortable. I had a very good shopping experience in the parkchester location mattress firm.
Mister Manny was deffinately a huge help with our mattress selection. Very knowledgeable and not pushy at all. He allowed my sister and i to explore the matresses at our own discretion and in our own time. If your in the market for a mattress firm in parkchester is the place.
Courtney was very helpful and was able to help us find the mattress that we needed. Manny, the store manager, also helped and made the purchasing experience pleasant.
Manny at Matress firm at parkchester provided excellent customer service. He was very patient while my daughter tried out different mattresses before choosing the mattress for her. Thank you Mattress Firm
Once I stepped in the mattress firm was well received and treated as a customer. I was helped in my best interest with facts and opinions of my desire. Def will come back or recommend it to anyone looking to buy a bed set etc.
On Monday 5/1 l walked in the store and had the pleasure of meeting Courtney. She introduced herself and welcomed me. Her patience and knowledge of the product made my selection very very easy.. thanks Courtney.. kudos Mattress Firm!!
My experience was beyond phenomenal my salesman Manny was very patient and very forthcoming when it came to all the facts with the mattress and I walked out with a great mattress and a smile on my face. Thanks to Manny !!!
My experience at mattress firm in parkchester was great. I went to mattress firm at bruckner blvd and was unsuccessful. I was able to choose the mattress that was for me with the help of Manny. He was also very patient with me in choosing the price that would fit my budget. Thank you
Loving Manny! Came in to get a Queen Size bed! And he was so well informed and helpful. And delivery is gonna be so speedy! Thank you Mattress Firm.
Salesman Manny was here, very nice and profesional. Store was clean and well lit. I would recommend for everyone to get their bed from Manny at Mattress firm.
The service Manny and Courteney gave was fantastic. Would recommend anyone to see them when looking to purchasing a mattress from this company. Great service with a smile!
Courtney is an excellent sales associate, patient and courteous. She provided detailed information about the warrenty of the mattress and other important offers available. I highly recommend the parchester location for efficient, and great service.
Nati was very patient with me while I took forever deciding which mattress I wanted. Great employee who was extremely professional and knowledgeable about my options.
Awesome customer service. Manny was very helpful and made the purchasing experience easy and enjoyable. Wide selection of mattresses at affordable prices.
Manny was awesome! He provided that best customer service! Mattress firm in my neighborhood has been my go to for furniture!!! THANKS Manny
I had a wonderful experience with Courtney, she was courteous helpful and charismatic. She was very knowledgeable on each bed and helped me to make a wonderful informed decision on my purchase! Look for Courtney!
NATY WAS THE SALES REP WHO ASSISTED ME SHE WAS AMAZING SWEET PERSONALITY TRULY SHE WAS AMAZING. SHE KNEW HER PRODUCTS TOOK HER TIME WITH ME SHE HELPED ME MAKE THE BEST DECISION. SHE EVEN HELPED ME GET FINANCING TO BE BLE TO AFFORD THE BEST MATRESS FOR ME. I WOULD RECOMMEND YOU GOING THERE FOR A NEW BED . SUPER EASY EXPERIENCE.
Came to buy a mattress and got right away service from the manager manny. He was very helpful when it came to finding the type of mattress that suited me. Highly recommend.
Courtney!!! Thank you so much for helping my husband and I find the perfect Mattres and accessories. I will finally get some sleep :) thank you for you patience and guiding us through the mattress experience.Great service! :)
I just got a great deal w the help of Manny!! He made sure to get me the perfect firm mattress for my loving mom!! She would love!!
Had a great experience with Courtney today at Mattress Firm. She helped us select a new mattress and pillows and explained the benefits of the different firmness levels. Great service!
We walked in the store and Courtney was super friendly, knowledgeable and very helpful, she called another store and found us the mattress that we wanted. Thanks CourtGreat customer service.
Manny was very helpful and knowledgeable about the product I was looking for. I left happy camper. Definitely recommend Mattres Firm in Parkechester, dont forget to ask for Manny.
Walk in with my wife and daughter, a gentle men approach us, his name was Manny, he was very helpful, full of knowledge in helping us pick out a mattress for our new apartment. Thanks Manny.
We worked with Courtney. She was professional, courteous and most importantly, was not pushy. She told us what to expect and delivered. Great experience and we would recommend.
Tina was amazing. Very knowledgeable and helpful. Helped me pick the perfect Simmons Beautyrest Mattress. Thank you Tina. Will recommend to family and friends.
Manny is a superb salesman. No pressure to buy, although I did make a purchase. Store is clean and easily accessible.
Nice showroom. And they have lots of models downstairs too.Salesman was nice and answered all of our questions.We settled a on a nice mattress and are very pleased.
Courtney and Manny were very helpful as I purchased my bed. They were patient and my experience was exceptional due to them!
Manny is great and helpful. He is one of the best sales associates in mattress firm!
Beatrice is a wonderful individual. She listened to my needs and was able to make great suggestions.
I had a great experience Manny the salesman was very helpful I walked in just to look around and left with a comfortable mattress and box spring very affordable thanks
Hassel -free, friendly experience as well as quick and knowledgeable salespeople. Courtney was very helpful in making a decision on a great mattress.
My salesman Manny was amazing. He was very patient and professional. I highly recommend for anyone to come to this store!!!
Mattress firm was able to beat the price I was going to pay for a mattress and adjustable base somewhere else and saved me some money.Courtney was very pleasant and helpful!
Manny is a Great Salesman, Excellent Customer Service. Taught me new info. about mattresses.
Gabrielle at the Parkchester location was great, persistent with getting resources readily and available that met our exact needs! Amazing customer service!
Went to Mattress firm and Manny helped us pick the perfect mattress. Go to mattress Firm in Parkchester and ask for Manny!! Great service.
Went to mattress firm in Parkchester and Manny was able to assist me with my situation. Awesome Customer service. Thank you Manny.
Manny was very nice and professional. He is the best salesman I have ever met.
Excellent customer service by Manny. Took time to explain the product in detail and was very pleasant! Keep up the good work Manny!
Manny the salesman was awesome! He customer service was great!! I would recommend many to visit the store in Parkchester.
Manny was extremely helpful as I was buying a mattress for the first time. If I could give him 10 stars I would.
Manny was awesome !! Wouldnt go no where else to buy a mattress ! Theres a reason why I come from south jersey to buy a mattress from manny ! Thanks man
Manny was excellent. Very professional and courteous. Would recommend to anyone looking for a bed.
Manny was great, helped us pick our 1st and best bed for out new home.
Manny was very helpful and explained the products in detail. He was courteous and respectful.
Manny was very helpfull i came in to look for mattress like the purple mattress and found a memory foam mattress for a better Value ! Great
Manny was so helpful, and pleasant, I would definitely recommend him, and establishment to all of my friends, and colleagues.
Manny was a huge help in selecting a mattress! Knowledgeable, friendly and patient. Thanks!
Manny was very helpful & knowledgeable. Got us the right bed at the perfect price. Thanx Manny.
Manny was very helpful and professional made it really easy to chose a mattress.
Very good service from Manny. Recommend to anyone looking for a good mattress at a great price.
Manny was incredibly helpful and knowledgeable. I would highly recommend this establishment to anyone In the city. A+ customer service.
Manny was very knowledgeable and patient. Helped me pick out the right mattress. Thank you Manny.
Manny was great did a good job at helping us pick out a mattress set
Called the store and spoke to Manny. He was helpful and courteous. I walked right over to the store to make my purchase with him!
Beatriz was incredibly helpful and while my first choice was to large she was able to find an alternative and I was a great experience
Spoke to Manny excellent sales personAnswer all my questions very politeTook time to show me a difference in mattess that will be best suiteable for my budget
This my 4th purchase one about 4 yrs ago and 3 this year for family. Great product
Allowed us to try all beds until we was satisfied with one. We thank you!
Courtney is excellent in handling all of our comfort needs and questions ...Great service! WILL DEFINITELY WILL COME BACK!
Nice people good store just got an upgrade…
Thank you Manny for you service I have a good moment looking for my new mattress, highly recommend
The mattress is the best feeling on my body I thank god I chose this company
The sales person, Gabriel was very knowledgeable and helpful.
Went into mattress firm and MANNY the salesmenHelpout so much and made my first time mattress buying amazing....
As a sales REPRESENTATIVE Mr. Casey was very knowledgeable/professional
Manny is great, the beds are better than sleepys. Very professional guy, ask for Manny in Parkchester !!!!
Went to Mattress Firm Manny showed us different types of mattress and helped us picked the right one.
Manny was very helpful and very professional. The store was nice and clean.
Very helpful! Manny had on mercy on me ! You can count on him for a good night sleep !
Manny help me pick the right!! mattress greatest customer service ever
I was able to find the perfect mattress thanks to the patience and guidance of the gentleman who attend me by the name of Hansel.
Very professional and great service! Manny there answered all questions and was extremely accommodating. Would highly recommend!!
Just got a great deal from Manny great person to talk with amazing deal like my new bed
MANNY WAS A GREAT WORKER.MANNY WAS VERY NICE ,POLITE AND REALLY HELPED OUT WITH ALOT OF GREAT IDEAS.STORE IS VERY CLEAN AND MADE IT VERY USEFUL AND FOR TODAYS SHOPPING.
Great experience with Courtney! Great deals! Would recommend anyone to come buy from her!!
Extremely helpful and made the shopping experience easier! Very professional customer service by Manny.
EXCELLENT CUSTOMER SERVICE.....REALLY TOOK THE TIME TO EXPLAIN THINGS TO ME....MADE SURE I WAS SATISFIED...EXCELLENT WORK BEATRIZ.....
Came into store in parkchester and Frank was absolutely amazing!! Best service ive got along with awesome deal!!
Courtney was very helpful and helped us find something for my husbands back. Great service!!
Manny is good people store is in good hands with you thanks for the service be bless at all times
Went to the store and Manny was incredible helpful and helped us with what we were looking for!
Manny was so helpful to me when I bought my mattress
Courtney was amazing! Good selection of beds, no more back pain!
Unbelievable twin size matters for $79 bucks. Manny was awesome.
Manny has great customer service skills he was very attentive and very informative
I love this sleepys bcz there costumer service excellent and nice quite. Hansel he is service was great. Thanks sleepys parkchester one
Come to Manny if you want to buy a mattress at mattress firm. He is that best 👌👍
Manny was very helpful. I would recommend to anyone looking for a bed.
THE EMPLOYEE WAS RESPECTFUL, EASY GOING, UNDERSTANDING, GREAT LISTENER, WAS ABLE TO HELP ME DURING MY VISIT.
Courtney was excellent ! Great service! Will tell everyone to check her out
Manny was very helpful and gave us what we needed in no time good shizz
Manny help us pick the right mattress he is very nice
Very nice and clean store ! Sale person manny was wonderful and helpful.
Manny is cool but the prices doubled since November! Ugh!
Mattress Firm in Parkchester is better than advertised on TV Because of Manny
It was nice and clean the salesperson was very nice and helpful.
Great job manny helping us pick a good mattress.
I had a wonderful saleman Manny which was extremely helpful and knowledgeable thank you for your help
Ivan was a nice guy who was able to give me a good price .
Manny really worked out a great deal for us.
The sales were awesome and the manager was amazingly generous and kind.
Manny help with the sale we so nice and helpfully with our decition
Manny was fabulous. Thank you for the good service
Manny was very helpful and made this a good shopping experience
Im very happy with my purchese because i found what i needed.
Great customer service.
Great ServiceManny was very helpful and knowledgeableThank you
Manny so wonderful guy helpful a share a communications.
Anthony is very helpful would recommend coming here to shop for everyone
Great experience, sales lady super nice. Great place.
Great service from Courtney! Would recommend her!!
Excellent customer service!! Thank you Hansel for your outstanding customer service!
Manny was the best. Excellent service.
Very good customer service
Awesome location to get a great bed for a great price.
Manny was great! Good experience.
Thank you Manny for your exceptional customer service ⭐️⭐️⭐️⭐️⭐️!!!!
I went in and Manny was extremely helpful.
Great service by Manny well informated.
Thank you Manny for all your help in answering all my question. Everybody ask for Manny.
Exelent!!
Manny was awesome. Thank you Manny!!
Very nice place good people and nice price.
Many was very helpful ,professional and attentive.
Manny was very helpful and fast
I had excellent n fast service
Has lots of beds and great service
Manny helpful thank u very much very kind
Great customer service!
Good mattresses for your comfort
Manny was very helpful.
Bronx NY love it All
The customer service was fantastic.
Havent been here
Manny was very helpful!!!
Great customer service
Great!
Very good service
Courtney was the bomb!!!
The best service of the world
Expensive
Miss Sleepy s
Great serves
Excellent service
I went to Mattress Firm recommended by a friend and Mr. Manny attended to me. Your service was excellent and I recommend this shop to anyone who needs a new mattress. Thanks Manny !!
I was in the store I loved it, the seller Manny is a very kind person, very attentive.
I went to mattress firm and Manny took care of me perfectly ... they really have a good service ... EXCELLENT
Hi, we are very gratefulWe went to Mattress FirmAnd they treated us very wellMr. ManyThank you
I went to Mattress Firm and Mr. Manny served me very well.
Mattress store.de parkchester storeVery good service From Mr. MANNY.
Leave home and find work à people ate Mr. Manny for his attention and I could go happy à Casa
Manny served us very well, excellent prices, kindness.
Thank youMattress Firmthey tended me very wellMr. Manythank yousee you soon
Very good service
Total reviews rating 4.8
193 Reviews for Mattress Firm Parkchester 2023:
Review №1
2022-05-28Gabriel was very attentive, patient, and answered all of our questions. He was working with a couple who has 2 very different matters comfort preferences but took the time to make sure we were both happy with a mattress choice. It had been days since our first visit and still remembered us and picked up right where we left off. He is definitely an asset to the mattress firm team!
Review №2
2022-03-27I loved that I was given a time frame that was durable. I received a call to let me know that my delivery was 20 minutes away. The team was warm and friendly. Very professional in every aspect, purchase, delivery to the assembly. Great jobs!
Review №3
2022-08-15I had a truly awesome experience, shopping for my mattress plus add-ons with sales associate Aktar, assisted me in choosing the best mattress for my body issues.My delivery process was Superb thanks to Isaac & Ant! Took no more than 10mins!A Special thanks to Manager on cite Rafael you serve with patients, Knowledge with Super Customer Service👌🏾
Review №4
2022-02-10My husband and I originally went to Ashley’s and fell in love with the Therapic Luxe adapt soft mattress however, we decided to stop by Mattress Firm in Bayplaza where we met the salesman Rafael. Not only was Rafael super informative and professional, he was honest. We had ended up purchasing the mattress and adjustable base with him. We are excited and can not wait to experience a new kind of sleep. Thank you Rafael you were great ! He is at both Bayplaza and Parkchester location if you are ever thinking about shopping with Mattress Firm ask for Rafael !
Review №5
2022-04-03The employee who attend to my needs went above and beyond!!!!! Her name is Taiyanis.The delivery workers (Jose and David) were great and very professional.I am very satisfied with there performance!!!!
Review №6
2022-03-22Beatriz was awesome! She is very knowledgeable of the products the company offers I can be indecisive but Beatriz was very patient with me! I would definitely shop at this location again!
Review №7
2021-11-09Christopher and Rafael we’re great sales men. They gave us time to check out the mattress, answered any questions we had. They are wonderful and also gave us a few laughs. I had amazing service, these guys deserve more than 5 stars!
Review №8
2021-03-03My Father and I made some purchases at this establishment. The gentleman who assisted us was named Gabriel, he was very professional, friendly, and clean cut. The delivery guys were extremely fast with removing of the old beds and replacing the new ones. Literally, they were done within 20 minutes and it may have been even faster than that. I later found my Cat was missing, come to find out she was still in the box spring removed from my home. The delivery drivers were nice enough to return my Great baby girl, Bastet. The Family is very pleased with this company and their movers. Two thumbs all the way up, the prices were great, mattresses are so comfortable and everyone is extremely helpful and kind, including customer service.
Review №9
2021-05-13Walked into mattress firm in Parkchester and was nicely greeted by Gabriel. He definitely had his hands full trying to accommodate my bed preference along with my husbands bed preference. He did a great job tackling our concerns and questions and steered us into the right direction, not to mention he allowed us to try out as many beds as we were so particular in what we needed. The only disappointing thing was we couldn’t leave with our bed same day. It’s actually going to take a little over a month but we are anxiously waiting!!
Review №10
2022-06-16Sales person easy, she knew her product. In and out quickly.