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Mavis Discount Tire in Albany
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Location on the map
Albany, Albany County, New York, US
Payments
Phone: +1 518-426-7679
Site: https://www.mavistire.com/locati...
Site: https://www.mavistire.com/locati...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Discount Tire in other cities:
Comments (199)
Been there three times, with two different cars, and the service was excellent each of those times. This is my favorite car repair shop.
Mavis on central Ave is hands down the best tire establishment I’ve ever done business with. Honest, professional, and great customer care with excellent timing to get me back on the road. Couldn’t ask for a better tire service center. Thank you everyone at the 206 central Ave Mavis for outstanding service. I recommend this branch to everyone
Nani and Jessica were extremely helpful and professional. I dropped my car off without an appointment and they accommodated me and completed the job in no time. I will definitely be back for all my car needs
I purchased tires online to be delivered to Mavis. I was never contacted by Mavis or the business I ordered the tires from to notify me of their delivery. I went directly to Mavis where they had them in their possession and said they would install them immediately as I came in at 8:00am, which was very convenient, however most of the technicians were late to work at this location. I have been waiting almost 2 hours and I can see my car with no tires on it. The staff were friendly enough, but there was no urgency, it was slow, and some of the staff were late.
Had a great experience here. Came in for an oil change, no appointment needed, no waiting, they took my car in and in a split second it was done. Fantastic costumer service too. I had a very pleasing interaction with Eric, a really great guy! Definitely coming here again
Fantastic service they kept me in my budget and still received the tires I was looking for. As well as Im having more work done in a few weeks
Was able to get in and out same day for new tires mount and balance, guys were super nice and respectful I didn’t feel like they were trying to up sell me bcs im a woman, quick efficient straight to the point and we’re even able to not scratch my dipped rims switching tires so always a plus new to the area but this will be my go to guys
Best place to get your tire done guy name Josh is really helpful to hook me up for my flat tire on ungent basis must stop by for any tire issues in capital region recommended.
Aaron is a great store manager and John at the counter is very courteous and they do all that they can to resolve your service issues. Great place.
I worked with the assistant manager Richard on getting the service necessary for my vehicle today. On top of that, he went out of his way to give me the best and reasonable deal when the cost was getting higher than I expected to pay. Also on top of that, I thought he was personable to speak to where the conversation wasn’t strictly all business which made this a pleasant well rounded experience. This is all while he is juggling other customer issues effortlessly. Richard didn’t just help, he genuinely cared about the quality of the service experience.
My wife had a low tire this morning and she was able to stop in and have them repair it in less than 20 minutes. The staff was kind and efficient. This is the second tome this Mavis location has helped us out. We appreciate the great service and highly recommend your location.
Josh and the staff were really nice and made the experience really easy and quick. I went in with a low tire and they talked me through exactly what was wrong with the tire and got it fixed quicker than anticipated and for less than I was expecting. Would highly recommend and will be happy to bring my car there for future service
Staff is super nice and I had a great experience here. Got a replacement tire for my BMW the day after I called! Super quick and good quality work. Thank you so much Mavis staff!
I came in for a busted tire, Aaron was incredibly kind and helpful and made sure I had what I needed. The guys were great, and I highly highly recommend this Mavis for fast quality tire service. Ive never had a shop be so gracious! Thank you all for your hard work.
Worst place ever I went to get oil change and they messed my bmw up they put new oil on my old oil making my truck have 13 quarts and they dont want to fix problem motor vehicle safety is on it
They’re super nice here! They filled up my tires on the house. 10/10 recommend, will be coming back. 💯
Josh and Aaron are amazing. They were attentive and helped me quickly. I will recommend them to everyone.
Had an Amazing experience, Josh was very efficient and friendly. He Explained every step of the way and really helped me not think I was crazy for hearing something in my tire. Had a whole nail clean in the tire. Thank you Again Josh, absolutely coming back if I ever have a tire situation, recommend everyone check them out 🙏🏾 Great prices, Great Service, Great People
I worked with Aaron today, and he was exceptionally helpful. He got me a great deal on brand new brakes. Firestone quoted me over $500 on a fix that at Mavis costs around $120. The fix was done in a timely fashion as well. All in all I had a great experience.
Today, I needed a valve stem for my car. I went to Firestone and they could not fix my car until tomorrow. Then I went to Mavis. Not only did they do the work in a timely fashion, they also treated me with well. Very professional and understanding. I will definitely come back. Thank you Mavis.
Don’t normally write reviews, but the service was just too good not to. Josh and the guys there were super friendly and did a great job faster than expected. Easy five star for this place, will be back for future needs
Best experience ever!! Aaron is the best! He always gets me in with no problem and gets the job done quickly and at a fair price! I always trust him to take good care of my cars needs (brakes, tires and wheel alignments) all at a fair price!
Professional and knowledgeable staff. Work completed with expected amount of time. Mechanic alerted me to work that will be needed to be done at a future time but brakes are fine at time of service this morning. He explained what to be aware of when braking so I would know what to listen for.
Me and my fiancée had a patch done for one of our tires and they did a great job. The looked out for us and noticed we had worn back struts, and was very thoughtful and knowledgeable. Thank you Josh and everyone for taking good care of our vehicle. We are from Gloversville and so we are thankful we could get home worry free.
Eric on Central Ave was beyond accommodating. I showed up without an appointment and he was able to help me right away even though the location was extremely busy. He was kind and helpful and I’ll definitely be coming back the next time I need anything done.
Zach was super great fixing my flat.
Absolute quality service. Rich, the assistant manager was extremely helpful. John, the mechanic was a pro. Sad that they dont do AC yet but I hear thats going to change. Definitely going here again (not so soon I hope). Prices are better than anywhere else too.
Came to try and figure out what’s wrong with my lights and couldn’t fix it because I have an electrical issue but they still swapped out my light for me thank you !!
Jessy treated me well service was great thanks mavis
Store customer service was great, would advise you not to use the website to book an appointment though. Booked appointment on Wednesday to get four tires two hours before my appointment today (Thursday) The company (not the store) canceled my reservation but never told me. The reason for the cancellation was that they did not have the tires I had ordered however they had a day in between when the order was made and when the appointment was to either contact me and tell me the tires were not available and give me a chance to either find a different location or a different tire or to get the tires that I had ordered to the store.
This is the worst experience I had with them they took my car for 2 week lie to me that they will fix and everyday I’ll call they say tomorrow over and over again and than tell me to pick the car that they won’t fix the car
This is not where tires belong. Shop management is Incompetent lack of organization.josh the assistant manager sold me new tires for cash I did not get a receipt either I came back they for help and he did not want to help me
Josh gave me the best customer service I ever experience at a Car Shop! Josh inspected my tire and patched my tire up perfectly and quick. Josh Service is quick, efficient and friendly thank you for fixing my flat and getting me back on the road less then 15 minutes. Had the best Mavis experience from Josh!
Best Car Shop I’ve been to, Honest and Excellent Service!
Josh was friendly and knowledgeable. His team has amazing team work! Wait time wasnt long at all! You were in and out. Definitely recommend!
I want to say that the men that work here are outstanding In they’re performance in they’re skills and they’re mannerisms!! I am elated to say the least! The manager Richard is an absolute gem! Very professional and very kind! I will continue to come here whenever needed! Thank you Soo much for these wonderful gentlemen!!!
I cannot say enough good things about these guys. Despite being understaffed they are working extremely hard and have been amazing in conveying what my car needs in ways I can understand. They are flexible, communicative and friendly. Both Richard and Josh are an absolute delight.
There are people and there are angels. I was returning from Albany after my interview to be a US citizen and I had a flat and no spare. Got towed to Mavis @central Ave Albany at 545 pm when they were closing. They gave me a tire and fixed up and gave me a discount. I believe in humanity again.
Eric, Josh and the crew were awesome. I had a puncture in my tire, the tire was plugged and was done within an hour of being dropped off. They even swapped the tire back out with the spare that I put on the truck.
The experience I had dealing with this Mavis was unmatched and probably one of the best customer experiences I have ever had, especially considering I didnt even buy tires or get service from them.Ill keep the story short to save you all the pain, but if you wish not to read the story:You wont find a better tire shop experience than this Mavis.STORY: My friend and I were stranded 45 minutes away in upstate New York with a flat tire on a Sunday. We spent *literally* three and a half hours calling up tire shops (within a 50 mile radius) trying to find this specific tire size. We reached out to Richard at Mavis 1.5 hours into our dilemma. He told us they didnt have the tire just like everyone else, but That didnt stop him from helping. He spent the next hour and a half to two hours scrambling trying to find somebody that could help us and called us back multiple times to give an update. While they were very near closing for the day, Richard made his manager aware of our situation so that he could help us the next morning if we hadnt found a solution.I ended up having to resort to using a BMW dealership because they were the only ones that had this specific tire.I was so pleased with the help I received from Richard that I called back the next day to tell the manager, Aaron, how thankful I am. Both Richard and Aaron were very professional, friendly, knowledgeable, helpful, and gave far more of an effort to help me than I couldve imagined.
Not my first trip to this location. Had my cars battery replaced on Monday. Staff are pleasant and helpful.Went out to a store Tuesday night and my Check Engine light was on. I have mechanical experience, but it is sorely out of date, so I considered the possibility that a wire or vacuum line may have been disconnected during the battery installation.Didnt have a chance to get back there until Thursday evening, only to find that they are no longer open until 8:30 PM on Thursdays.I was in the parking lot, so decided to call, hoping to leave a message. Turns out they hadnt left yet. The manager, Aaron (hope I got the right spelling), came out, tested my car, and saw that it wasnt a major issue. The car was running fine, as far as I was concerned, but I wanted to make sure. He told me to come back in the morning and he would have someone look it over to make sure nothing was jostled loose.Theyve earned themselves a loyal customer.
I brought my sons car here and they test drove the car for free to address some concerns about its performance. They were very thorough, courteous and professional.They made no effort to sell me anything I didnt need, I appreciate that level of integrity!
I had a slow leak and needed my tire fixed. All the shops in the area were either booked or had a 3hour wait time. I couldnt wait that lomg as I was going out of town. Mavis customer service booked me a spot and when I got to the shop on Central ave, Richard was very welcoming, polite (the guy at the other shop had an attitude and was rude) and efficient, he got me in and out with no issues. Got the nail out of my tire and fixed it, in under an hour!! These guys got me back on the road! Thank you Mavis and Richard for outstanding service!!!
Absolutely amazing!! After leaving the other Mavis store on central ave very upset, I came to this location . They got me in right away despite their busy schedule. Aaron and Richard were extremely nice and helpful made sure all of my questions and concerns were answered and got all of my repairs done within an hour! I highly recommend this location. Great employees and atmosphere!!
These people are great. Id recommend calling them instead of making an appointment online, you may get better prices with tires that are not shown on the website. The man who runs the front end is great as well. Fast service and will work with you with any issues or special instructions.
I will never recommend this place to anyone they have the worst customer service they lie and also waste your time also overcharged for some stupid stuff
Great place for your car to get serviced and great prices I’d say
Great prices, even better costumer service! Josh was extremely helpful I would absolutely recommend and I will be coming back.
I am writing this review because of a very devastating experience I went through with the North Greenbush Mavis. I hit a big pot hole and my air pressure was going down in my tire. I rushed to Mavis in North Greenbush and arrived there around 5:42 pm. The manager was counting money and I said to him from the door, I have a problem with loosing air in my tire and need to get it repaired. The representative at the register said, Im sorry all the guys went home and Im cashing out now. I said I bought my tired here and I am having a problem I might blow out my tire or I can be stranded because I live in New Lebanon which is 30 minutes away. I believe your store closes 6pm, Im here before closing, shouldnt there be someone here to help? I asked him where the manager was and he said, I am the manager and theres nothing I can do. I went to my car and called Mavis downtown at 206 Central Ave. and talked to Aaron, told him what happened here and he sent a guy down to meet me there immediately. I cannot believe how courteous he was to spend the time to listen and quick to send one his employees to assist me immediately. His employee named RJ (Ricco) was very courteous and showed care about getting my tired fixed. Ricco found the problem and fixed it and I was ready to go home in a matter of 20 minutes. I have never had a repair shop so willing to extend their help like the Mavis at 206 Central Ave. I am truly grateful and amazed at the superb exceptional service that I received from this Mavis Shop. Kudos to you Aaron and RJ and thank you!!!
These guys are a lifesaver fixed my flat with only an hour within closing time. They were polite and respectful and got me in and out in 15 min. 5/5 will stop here again. Please take your flat tires to them.
Aaron took good care of me. Got me in and got me out. Hardworking, competent Auto Techs at this location. Im already a repeat customer.
This place is great! Great service and friendly people!
Richard is great. Took care of my car with no problem. There great with appointments, customer service, and their team is excellent. Real experienced.I definitely recommend 👌🏽
Got me in quickly. They showed me the problems and did the work as expected ( I knew what was wrong before showing up).I was in and out in 3 hrs . 4 rotors and pads probably took a little longer than expected but they were busy.
Called in morning of to replace a tire, took me right away and was all good to go within the hour. Great service great people!
I got a flat tire 216 miles away from home with 5 kids in the car w/me. I was coming from Niagara Falls, NY. We sat side the road for over 4 hours.I purchased a tire from Mavis in Canandaigua,NY. over the phone because they were closing. Upon arrival, The tow truck guy didn’t have the proper tools to put the tire on, but he was able to patch the flat tire. The next morning I called the closest Mavis in Troy, NY..and explained what happened and asked if I could return the New/Un-used tire...and I was told NO! She said it would mess up their inventory and that I would have to take the tire back 216 miles. I was really taken back by her response. I called Customer Service and the store I purchased it from..and they called a local store...Mavis at 206 Central Avenue, Albany,NY and Aaron, the Manager said he would gladly take the tire back w/out any hesitation. And he did just that. He was very nice. I will be taking my cars there from now on.
The mavis at 206 Central Ave is a amazing!! The customer services is so great! They are knowledgeable and will take the time to show you the work that needs to be done. I always get a great deal!! Aaron was so helpful. Ask for him!
My second visit to this location. First time, I had 4 tires replaced that took almost two hours to complete the job. I did make an appointment online and was a little early so it should not have taken as long but the shop was fairly busy from walk-ins so Ill give them a break. On my second visit, they did not have my appointment on file. In fact, when I gave them the order number, they said it was cancelled. They had the tires but only 3, not four. They would need to order the forth. They did offer me an alternative maker, which I had no information about. I said no thanks and I will look elsewhere.Also, I had a second appointment later that day for a state inspection. They were not able to do a state inspection because their computer is down but the other Mavis can do state inspections. From reading reviews from that site, it seems they dont do state inspections either.All in all, very frustrating. Mavis needs to improve its online software interface . To arbitrarily cancel my tire order is inexcusable. I guess you cannot have two appointments at different times on the same date.
These guys went above and beyond to help me out. Id recommend anyone to come here and have their car serviced. Great guys and very timely motivated, in and out!!!
I was in Albany visiting my daughter. When I was getting ready to leave to go back to VT I had a flat tire! Went down to Mavis and they were great! They were busy and short handed but in the end we didn’t need to replace the tire. They were able to plug ,where a nail had been. I was super surprised when they said your all set no charge! Great service and a very satisfied customer! Thanks Carolyn (made it home safely to VT)
The service I received was exceptional. It was Sunday morning and the nice guy took very good care of my concerns with my truck. Will definitely recommend to friends and family.
Great customer service, talk about defusing a situation. Poor guy, irate customer ran up one side and down the other of him, with out hesitation he simply smiled and said i will find a way to help you.They seem short staffed with a car on every lift and ONE guy working the whole garage.
I was there a few days ago as well as today and I cannot say enough good things about the stuff that work there! They were friendly and so helpful, I recommend their service. The gentlemen that helped me was Tom and he was kind, helpful as well as everyone there.
Professionalism and customer service A+. Very friendly and knowledgeable. Thank you so much Josh for everything!
Aaron was awesome! Super helpful and thorough explaining everything that needed to be done. Didn’t try to get me to buy unnecessary stuff and made sure my car was in great shape to go! Will be coming back. Highly recommend this place!
Had to get a hole in my tire fixed. The guys there were friendly and efficient. In and out in 15 minutes. Thanks for the great work!
Perfect convenient location and great customer service and support. Was in and out with my tire issue. Thank you guys. The Mavis located at 206 Central Ave, between Robin Street. I also observed great teamwork during my short wait period.
This was the best service I have ever experienced at a Mavis store. Richard is unbelievable and I will most definitely be coming here again. 10/10 service, 10/10 courteousness.
This place is amazing! Came in for inspection and oil change, they found I had a seized rotor and hit it with a mallet and unseized it and now my brakes stop at the touch, hit the floor before stopping! They also gave me complimentary brake fluid. I will be doing all my future work here from now on as the customer service was top notch!
I called for advice on a car that I had in the shop for repairs 2 years ago. KEITH was extremely helpful and knowledgeable. He didn’t have to help me, but did everything he could, going above and beyond. He didn’t try to sell sell sell like other shops in the area. He could sense my distress and was compassionate and genuinely wanted to ease my frustration. In this difficult time, there are so many angry people everywhere and he was the total opposite. I will definitely be having my repairs done here and will spread the word in the area because of his excellent service!
Ive had alot of bad experiences with car places. But Aaron at Mavis made my experience the best and I will continue to receive services as needed from them. Great customer service and service. I highly recommend.
I have had the best experience with them. Rich was so helpful and honest and very very helpful. I would definitely recommend them. I felt like family.
Great place to get service. Manager was honest and forward told me what was needed without anything extra. Very hard to find but is worth it. Will definitely come here more often compared to going to car dealers
Great service and they were friendly. Highly recommend their service!
Needed to get my car inspected and I came here after a quick google search. Would highly recommend coming here. It was a busy day when I came but they took me in quickly since I just needed an inspection. Everyone was super friendly and I really appreciated how quickly they took me in.
Exceptional service, worked with me not against me for profit, and both professional and extremely personable management. I told them I had a flat front left tire after hitting a plank of wood on the highway. Manager explained every step and the projected expenses before giving me multiple discounts - I even overheard him giving two other individuals discounts while I waited in line. Because they are respectful and helpful, they were able to carefully bend my front rim back into shape (saving me thousands, could have made me buy new rims!), inspected the front tires, inspected my front suspension, aligned my tires, and changed the oil! I drove away ... but had to return because the same issue happened to my back left tire to a lesser but noticeable extent! I brought it back and they immediately fixed the rim and inspected the back tires and suspension before my eyes - they felt responsible for not thinking of the back tires (I didnt tell them because I didnt know and they were quite busy that day, so I believe it was an easy mistake to make). In half a day, they fixed a horrible morning I had with a giant plank of wood on the highway and sent me on my way - I am not even from Albany!Exceptional service, highly recommend, will honestly save my next car tune-up for the next time I am in Albany.
You want to change your tire this is the place you have any issue talk only with the “MAN” Aron I bet you 100% you will be happy
I just so happened to catch ANOTHER GREAT SHOP! Which yall know i personally enjoy so much because we ONLY want trustworthy guys touchin our cars...!!!This maviss employees are some of the most respectful, and hospitable ive seen YET! Super fast and super professional!they certainly make my list!Oh!AndAaron(a.a.ron)!He HOOKED a girl uuuupppp!
Called for a next day appointment without an issue. Brought my car in to get a brake job. It was done quick and for the lowest cost of any other quote I received around Albany.
Went here for tires, and ending up needing to get an alignment and power steering fluid. The owner and mechanics were amazing! They gave me fair prices made sure not to pressure me into anything I couldnt afford and took the time to show me what was wrong instead of just trying to upsell me on stuff I didnt need. Couldnt have asked for a better expereince. 10/10
Excellent service. I went needing an alignment, and later got the dreaded call informing me of what else they found (not to be surprised considering the person who owned the car before me never did any maintenance). I was already aware of most of what the found wrong and had planned to do some of it myself, but they were VERY HELPFUL in working with me to both prioritize what needed to be done first and make the repairs fit my financial limitations at the time, so I ponied up and had the work done with them. Good results. Recommend going here for sure. Convenient location for anyone in downtown Albany. Steve and Jeff were both incredibly helpful!
Excellent service they were very helpful, I would definitely recommend going here, n for sure will be ah returning customer 🖤
Highly recommend aaron for recognition, promotion, or higher pay as he not only took the time to check tire pressure but also figured and solved cause of grinding noise before a 3 hr drive
Took off work to have my car inspected after scheduling an appointment. I recieved written confirmation, however, after standing at the counter for a full ten minutes while neither of the gentlemen acknowledged I was there I was informed that they do not do inspections at this location. The very location I received the confirmation for. Bad service, no service.
I was a walk-in customer with an emergency flat! Travis accommodated me a 10/10 customer service! I’ll be back he’s great communicated effectively as well!
I was actually trying to make an appointment at another one of their locations, but ended up making one at this location. Wasnt too much of a problem since both locations are the same distance out of the way for me.I made the appointment for 4 oclock, and by 4:10, my car was taken into the shop, though, all I was getting done was an inspection. They were fast, courteous, and after telling me my battery would still technically pass the inspection, they showed me the testing numbers.
Dropped my car off to get a tire repaired around 10:30 pm, left my key in the pouch explaining the issue & including my contact info. Mavis opens at 8-by 8:50 my tire was repaired and my car was ready to go. Great customer service and communication as well.
Everyone was real nice and professional! Eric was especially helpful. Job done quickly. 👍🏻
The assistant manager, Josh was so nice and very helpful. Quick service and friendly staff.
Great customer service! They were able to get us right in and fixed the issue quickly.
Went in after 5pm and was out with a new tire before 6!
Friendly helpful employees provide efficient service. Physical environment both waiting and pkg lot could use improvement.
They lure you in with a cheap price, and then by the time everything is said and done, it costs more than if you just went to the dealer and had someone there do it properly. Their work is shoddy, and when you have a problem with the service, they will direct you to the corporate customer service line and you will never be able to get through. It does no good to do that because it goes straight to an answering service, and they are unlikely to ever call you back.
Great service, great communication and real expertise! 3 months my car was shaking and I brought it twice in the concession and they did nothing. These guys in Mavis did the right job, finally!
I ran over a screw and searched near by tire service. Mavis was not even a mile away. I showed the employee my tire, whom I assume was also a manager. I asked for a patch, the tire is fairly new with plenty of tread, and he agreed. For anyone that’s ever ran over a nail or screw, this was an easy simple fix. After 45 minutes I was told they couldn’t do a patch and that I would need a new tire. I said “no thank you” and that I would take the my business elsewhere. He assured me that nobody would patch the tire. Sure enough, the tire is patched and will outlast the tire.The manager was also extremely pushy and rude towards other customers. Lacked customer service and social skills. And felt like he was working for commission. Go elsewhere.
Their prices is so reasonable and they where really cool they explained what was wrong with my car and how to take care of it I really recommend coming here
The men that work there was so polite and nice to me and my husband they did a good job andcwoyld love to be a regular customer I give them a ten
Dont go. Dont go. Dont goI had the worst experience with Mavis tires. I went to get two front tires and they had to order them so I made an appointment for the next day. I went the next day and they did not order them so I ended up with other type which I paid more for them and they did oil change and forgot to put the oil cap and the oil was coming out of the engine. They had to order new one and it wasnt for my car so I had to dig inside my engine and luckily I found it. Now the tires are losing air so I had to go back to check them they discovered the rim is broken after they changed the tires and they said they will not fix my rim. So dont ever go there.
Great customer service I was welcomed its feels like I was taking to one of my friends. this guy Daniel helped me with everything. Now yall have a new loyal customer. Thanks
Fit me in at the last minute for an oil change. Fast, professional, and reasonably priced!
Great staff, fast service.
Aaron was an actual godsend when I found out I had a flat while running a bit late for work. Changed the tire to a donut and brought it in and he changed it for me in less than ten minutes. I actually made it to work on time. A hilarious and friendly person; I’ll most likely make this my new car shop
Aarons so honest... Always tells us what we need and never tries to sell us things we dont... Earned a life long customer... Awesome
I just went in to check my car before taking it to the dealership and they were really nice and the service was done pretty fast. This will definitely be my place to take my car whenever I need to
This Mavis rock go see my man Arron he will hook you up
These guys are the best.. had a blowout and called 5 mins after they closed and Aaron hung around until I arrived with the car Fixed my tire and still made it to my appointment..above and beyond,...thanks guys
Unfortunately, I had to come here for a flat tire. While the tire replacement went just fine they said I needed an alignment which was done for a very low price. Well you get what you pay for here. The alignment wasnt done properly so I was driving my car around without a proper alignment. Now I am sitting at another shop wondering why the right rear eccentric bolt and bushing have seized up and my car wont even align properly. I am now looking at a $300 replacement. So I would like to thank Mavis for costing me this money in the long run. DO NOT GO HERE FOR ALIGNMENTS! They are not done properly and you could end up sitting here like I am $300 in the hole. The gentlemen that works at the shop I am at now even informed me how he used to work there and how alignments are executed there which is bad business and awful for the consumer. I feel sorry for anyone that has to get work done here. (Disclaimer: the flat tire was not the same tire that I am getting fixed due to an alignment. I had gotten the alignment done at Mavis after the tire replacement and the oil was changed 2 days later elsewhere and THEY said I needed an alignment. I thought they were pulling my leg so I told them no and that I just got it done 2 days ago. Currently biting that bullet)
Honest, friendly and fast. Im usually not a fan of discount tire stores like this, but I was quite pleased with the service I received here. Prices are what youd expect. They also offer free wifi and a play area for children whuch I havent seen in a tire store before.
Great overall experience, helped me tremendously with no problems and honestly the workers there were probably one of the nicest mechanics I’ve dealt with in a while
Josh was great!! Service was quick and affordable
Awesome experience. Hooked the discount up also! Fixed my tire quickly
Erin at the 206 store is amazing!!!! He is honest and helpful. He will work with you. You can trust your car with him!
Even though it was busier than usual AND short staffed, they were pleasant and got me out before the estimated wait time. Thanks.
DO NOT GO HERE. I took my car here last May for a tire and a plug. I bought a new tire, had one tire plugged and I was told I needed a new sensor. Before I left, my tpms light was still on. I was told to drive the car it would go off. That weekend, I went to Queensbury for a wedding. Came out and the tire that was plugged was flat. I called them and they told me to go to the near buy Mavis they told me that it was a bad patch job. Six months later I went to another shop to by 4 new tires. They found the tpms broken and super glued in side of my tire. They had charged me for a sensor and did a cop job. I contacted them right away, the gave me a sensor. The sensor they gave me was not built for my car, it was an after market universal. I bought the right one and requested a refund. Tom the store manager refuse to take responsibility and was rude. Nevertheless, I got my refund but I will never go to another Mavis again. They are crooks and they just to make money off of customers backs.
Very helpful and nice ppl. Thank you
I was having an issue where my car was pulling me to the right when ever I hit a bump on the road. I assumed it needed an alignment so I went to have that done at this Mavis location. The Manager told me he would check the front of the vehicle to make sure it actually needed an alignment and the problem wasnt something else. After an hour they give me my car, say its done and dont tell me anything at all. They never explained any of the work or if they had found something. After I left I realized the problem was still there. I took it to another mechanic and he noticed it was the ball joint in 2 seconds after lifting the car. He also told me Mavis probably didnt do anything to the car because they tie rods were untouched. Very disappointed in the service. If they had told me the real issue I wouldve fixed it with Mavis instead they robbed me of my money and sent me on my way.
The staff stayed late to get my flat tire changed so I could get back home to NJ tonight. Wonder men working there! Thank you!
Excellent service all around. All the things you want from a good business. Polite, quick and quality work, professionalism,
Absolute worst place in the area. They lie about prices on the phone to get you in the door then charge more. They incorrectly mounted all 4 asymmetrical tires so they were pushing water to the center of the tire causing hydroplaning. The lugs were loose when I got home and one was missing. “This side in” written on the outside of a tire is as subtle as a hand grenade, especially when you’re a tire place. 4 customers in line behind me all were complaining about poor workmanship
And just like that, Laura crushes the competitors pricing, including Tire Rack and Grand Premier. While in the waiting room, Andrew Plummer witnessed Laura Stefanik’s top notch customer service skills first hand. It was a busy day due to the icy conditions but customer after frantic customer, Laura remained calm, professional, caring and sensitive to everyone’s needs. Grand Premier is great, but their business is so strong it’s difficult to get in for service. We would highly recommend you contact Laura at Mr. Tire if you need new tires or a service.
Got stuck in a bad situation. Tom, John and Dan were awesome as well as the guys in the bays. Made a really bad situation bearable. Husband and I left feeling really satisfied. Would recommend to everyone and anyone.
Eric was so helpful !! Got me in & out with no frustrations & hidden repairs . Most appreciated!
Aarons the best...always helps with anything I need...go here for service...honesty goes a long way. Just came back again. Always satisfied!!
Very accommodating payment plans. Richard discussed and John did the work🙌🏽Happy Driver☺️Happy customer☺️
So I went to Mavis discount tire this morning called the service center asked for a certain type of tire left Mavis with a different tire cheaper tire after a three hour wait change one tire. They were supposed to put the exact same tire on the car they did not . They are supposed to specialize in tires when they send you out of the place with a completely different tire different then what is on your car don’t you think they would say something to you first at the tire place . The quote I got from the service center was for the ENTyre 2.0 tire , When I left there I had the Vee rubber tire on my car. Let’s see what they are going to do about it . I would never recommend going to Mavis discount tire!
Got a vehicle from a used car dealer & the brakes didnt feel right & these guys were the ones to put on front brakes & rotors. They took the vehicle in to check it & asked to check the spare tire because it wont hold air. we said it needs calipers & the manager John tried to tell us it didnt but after insisting that it does he said Ill call the dealer. Then he tells us the dealer said to replace the calipers so after that he tells us yes the calipers are bad! During the 3 and 1/2 hrs waiting we asked him 3 times about the spare tire finally after the 3 & 1/2hrs he said oh Im not sure so we went in the back as he asked the guy again to check it & they told us we need another tire to buy a used one & he will mount it on but the brakes are good now. As I pulled out of the lot my brakes were spungy at this point I was not happy & was not about to bring it back to them! I went to Mavis in Valatie where they fixed the brakes & also fixed my tire I didnt need to buy another tire after all! Thank You Valatie, NY Mavis!! :) when getting a vehicle fixed under warranty by a dealer go outside of the buddy system or they will screw you!
Very honest and reliable mechanics! Rich the Assistant Manager was very helpful and a true gem!
Got my car inspected here. BIG MISTAKE. A NYS inspection requires 1 front tire be removed. This scam artist removed all 4. He told me that my front breaks were 95% worn down and that my right back caliper was seized. He proceeded to look at things that are not part of an inspection. Then, he had the guts to tell me over $1000 of repairs he was about to do WITHOUT ASKING ME IF HE COULD DO IT. I refused and he was very rude after that. I took my car somewhere else a week later for brake replacement and they wouldnt replace them because the PADS DIDNT EVEN NEED TO BE REPLACED. Do not go to Mavis unless you want unnecessary and expensive work done to your car.
I WILL NEVER GO BACK. I went to Mavis in need of 2 tires.(I had all 4 put on at this location a year ago, but since then, the front two have gone bald.) They checked out the car and quoted me a bunch of things supposedly wrong with it for almost $1000. THEN said the warranty I PAID FOR on each tire was void because I never got an alignment. Then when I said I was going to get a second opinion, they tried so hard to get me to stay, saying they would work on the price with me and INSISTED i open a Mavis Credit Card. Needless to say, I took my car to another reliable shop that my dad uses.....After they checked my car over I was shocked. I didnt need a single thing that Mavis told me I needed. PLUS they told me that the tires they put on last year were all from China and the lowest grade of tire that you can possibly get. (A.K.A. NOT WHAT I PAID FOR!!!!) THESE PEOPLE ARE CROOKS. DO NOT GO HERE!!! I will NEVER go back and will tell everyone I know to NEVER GO HERE.
Had a flat right before they closed..manager opened his store back up to get me and my family back on the road after firestone sent bus away...so very grateful...thank aaron and crew
AARON was awesome courteous and fast! Best experience ever. I will return
When you call Mavis on 206 Central, ask for Josh. Great guy and he’ll hook you up with whatever you need.
The guys the was awesome prices fair. Fixed my tired in under 30min.
Aaron and Josh were very helpful
Like any business they try to exploit more services from you once you enter their doors. After asking for the replaced part from my car they changed their attitude and were more accommodating and polite.
Awesome team Great customer service and they get the job DONE!!!highly recommend !!
Awesome experience. Helped me get back on the road in no time!
Great customer service...hard to come by in Albany.Thorough explanation of services needed and rendered. Plus, the prices are the best in the area.
The men here are so gracious and awesome and did excellent work i highly recommend this mavis to go to! 🤩💪
Do not go to this place. I went to get my tire plugged. When I got my car back the speedometer was going over my actual speed I was going 20 and it was at 67. I went back to them to get it fixed they basically told me it wasn’t them and it’s not there problem. Worst costumer service. I will never go there again
Great service, great prices would recommend to friends and family!!!
Great service and excellent staff. Impeccable help and knowledge with car care and all services.
The guys here are great. Give you only what you need, no over selling. They do it right, and right the first time. Have had no reason to come back and fix something else. All on all a good experience visiting this location.
Made an appointment for 9:30 for a tire rotation. Didnt get seen till 11:30 when I complained about waiting 2 hours. Asked about putting my air in my tires and they didnt do it specs. Im never going back.
Discount tires? I got a set of Goodyear Eagles at Walmart $150 cheaper! BJs had them $120 cheaper. When I told the guy behind the counter he has the most expensive tires in the city he stared at me like I was from Jupiter. Who buys tires from these people??
Aaron is the most honest mechanic Ive ever encountered...a little blunt but shoots you straight...thanks guys
Great service as always.
People come here for a reason. Good prices, small kiddie room with toys, tv, wifi, what else can you ask for? My car always gets what it needs and can always trust the recommendations to look forward to.
Thomas was real good and respectful. He can work on my car anytime. He was helpful and very kind. He knows his cars.
Always solid... Zak has superior customer skills.
Great service and loved it here deff gonna come back !! don’t go anywhere but here !!
Very helpful. Made sure I left the store satisfied. Great customer service.
John C is an excellent manager!!! He made sure l was completely satisfied. I highly recommend this Mavis tire shop.
Eric was great at the central ave location will be returning best customer service I’ve had in a while so go see my boy Eric at central ave location
Very knowledgeable staff and Aaron is great to work with. Always a nice place to go to get your tires .
Employee was amazing and treated us so well! Service was speedy and Ill definitely be visiting again!
I don’t recommend them to anyone
Very helpful, cheapest tires i could find. very kind and answered all my questions (im new to car care) without an attitude. you guys did a great job :)
Thought i needed new brakes, didnt end up needed them. Saved me money and very quick getting me in. 10 out of 10
These Guys Are Great! They Always Take Good Care Of Me When I Go There!
The guys are pros. Don is extremely friendly and knowledgeable. Very fair. The waiting room needs some help but the service is excellent.
Very friendly & knowledgeable. Replaced what was necessary and very clear communication regarding what I needed. Highly recommended
Overall service is great Im just a little tick off well I call to have a front wheel alignment they say come in ,get there im sorry bit we cannot do them today can you come back tomorrow Ras-clod
Great staff here....managers awesome..just awesome
Great service! Got me in and out quickly! Great prices!
Absolutely amazing. No words. Just fabulous customer service and very fast!
If i could give a -1 i would. I dont talk to my father because of his abuse and he called to get my financial information of how much i paid and everything without my consent they have him ALL of my info! And i had to get my tires replaced twice in one month bc they keep skidding in the rain! They keep charging me double! Im sick over them and they made a lot of financial issues and family issues giving out my information I will never do business with them AGAIN!
Ran into something on the road and messed up wheel barren, proper diagnosis from mechanic and car was serviced on the spot, with diagnosis came recommendation for new windshield wiper blades of which was properly affixed.
Would give 0 stars if possible. They called me and told me it would be 25 minutes. Still waiting for my car an hour and a half after they called me. Low quality of service, should have went to Walmart.
I had a nail in my tire and they fixed it in 5 minutes. Thanks to Keith for helping me out
Awesome! got four new tires and back brakes done. they threw in some coupons. very reasonable prices. no run around!
I was in and out in much less than an hour and the prices were very reasonable. Kind staff. Would go back again.
Love aron very honest dude and made sure my wife car was fixed.
This place is really good Eric helped me find a place where I can get my transmission fixed
These guys were awesome josh and arron we fantastic....wow. ..
Really friendly and knowledgeable staff. Best place around!
The only place around available to do tires and the guy behind the desk was super cool
Good business took care of me with competitive prices.ill go back to them if I ever need to
Zack was awesome.
They were so sweet and fast with Service
Best tire work ever
Great service. Knowledgeable technicians. And they never try to sell me anything that I dont need.
Aarons always honest and does a reliable job...thank you
Go see Aaron...he’s good...checks your whole car over and he’s trustworthy
Great place to get my used car fixed that whenever I have problems fast friendly customer service great bunch of guys
Easy to schedule, great service, and competitive pricing. Highly recommended!
Best place everFriendly staffHighly recommend.
I had a great experience the guys were great an very helpful.
10/10 great people very painless free diagnostics was amazing
Total reviews rating 4.6
199 Reviews for Mavis Discount Tire 2023:
Review №1
2022-05-04This review is long overdue. THANK YOU to Aaron and his team at 206 Central Ave!! They have been kind and professional. When any problems did arise, Aaron solved them immediately and showed he respects his customers and appreciates their business. I wish he had his own business; I know it would be great!! I have been a customer here for years and I will continue. Thank You again Aaron, Josh and the rest of the Team!!!!!
Review №2
2022-07-01I came in for a flat repair and the customer service was A1. While I sat and waited, I had small talk with the Store Manager Jessie and he was nice. Professional, respectful and friendly. I would definitely come back if I had another flat (hopefully I don’t!). Thanks guys.
Review №3
2022-07-06I had a blowout near Albany & was scrambling to get my new tires installed expeditiously so that I could get home as soon as possible. The folks at this Mavis went above and beyond. Ive never been to an auto repair shop that exhibited such an easygoing environment while being as professional as they were. In addition to being extremely friendly & assuring me that I would be on my way home soon, their mechanics took my under the car & showed me another thing I should consider repairing once I got home, which I did & appreciate. They helped ease what was a very stressful situation.Thank you.
Review №4
2022-04-16The technicians and customer service has been absolutely amazing. I had to come in three different times and their knowledge has helped me understand my car immensely. I recommend this location to ANYONE that is in an immediate emergency with their vehicle.
Review №5
2022-05-06Visited this location recently and experienced such a friendly staff. Aaron the manager was very personable and made sure my services were executed properly and efficiently. Definitely be back to get my vehicle serviced.
Review №6
2022-05-06I don’t normally write reviews, but I had such a great experience at this Mavis location. Aaron and his crew were friendly and knowledgeable and did a great job. I will definitely be returning.
Review №7
2022-05-09Took my work truck into Midas because I had A screw in my tire. Eric at the front desk was able to get me in right away and fix the issue. Had a great service thank you very much
Review №8
2022-04-01Probably the worst auto experience of my life. The store is in terrible condition inside and out. The restroom was in deplorable shape. The waiting area had no heat. The 11:00 appointment resulted in a 3 hour wait for the replacement of four tires. A well meaning manager and receptionist, but a woefully understaffed work crew.
Review №9
2022-06-23Jesse was super helpful when I came in with a screw in my tire! Has been a week from hell and he made it so much better. Was in an out in 20mins!
Review №10
2022-06-26Amazing experience! calls were answered quickly, and the tire change was quick and took about 45 mins. efficient and friendly