In-store pick-up
Yes
Mavis Discount Tire in Catskill
Categories
Location on the map
Catskill, Greene County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Planning
Appointments recommended
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 518-947-7752
Site: https://www.mavistire.com/locati...
Site: https://www.mavistire.com/locati...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Discount Tire in other cities:
Comments (199)
We were in a bind trying to find my tire let alone get it done today the task seemed impossible. Thankfully Mike at Catskill Mavis came to the rescue and saved the day. He went above and beyond to get the right tire and have it changed fast. Anytime you need help with a tire I highly recommend Mavis in Catskill.
I was in a bind trying to find a tire for my car. The Mavis team in Catskill was super helpful!!! Very nice staff, great service, fast turn and, all around good prices!!
I’ve been a customer for years. I have used many mavis locations Hudson, Catskill, and Greenville. I had a car issue today and the Catskill location did an Outstanding Job !!! Thanks so much for helping me!
Immediately got me in, removed a nail from my tire and had me on the road again in 20 minutes! Great service and no charge! Awesome!
This is where I go every time I need tire work. They set me up with tires for an SL550. These guys even patched up a UTV tire for me. Not their normal type of work, but they wanted to help me out. Couldn’t ask for better service. Thanks!
Mike at mavis has great service!! He is very knowledgeable and respectful to allHis customers (even the disgruntled ones) and makes sure everyone’s needs are met!
I came in to get some new tires put on my truck, and they noticed I had a bad caliper.They stayed after closing to get me back on the road.Great Shop
I had a very positive experience with this location. I picked up a nail in my front tire on my way home and called over to see if they could help.Kevin was fantastic at accommodating me even though it was already 6:30 in the evening and I had no appointment.Kevin was very helpful, friendly and knowledgeable he helped me pick the tires that were just right for my car. They had me back on the road quickly.I would recommend Catskill Mavis highly.
What a great experience I had today. I came in with a flat and Don quickly came to help. He advised that I would not be able to patch this up and recommended that I need a tire replacement because it wasn’t safe to drive. Unfortunately I have a unique size tire that they did not have in stock but they were very gracious and helped me change into the spare tire free of charge. They gave me some valuable advice and were pleasant to deal with. Highly recommended location!
If I could I’d give this place ANOTHER five stars! They never fail to be accommodating and professional. I won’t buy tires anyplace else!They fixed me up and got me back to work and didn’t charge me today!
The staff was very polite and professional.Kevin (Big Red) and Don (The Beard) were the best. Even though they were inundated with a heavy workload they fit my car in for a rotation and alignment. They had to stay late to get all the cars done and out the door. Kudos to you guys. Hard work and dedication is what you see when you look into the bays. Definitely keeping my business with them.
The guys there were amazing. There were very quick and efficient. I went in to have 2 snow tires put on the front end. Thank you for your hard work!!!!
Mike ,Eric and the whole Mavis team definitely always provide great customer service. They try to resolve your issue as quickly as possible, alway keeping in mind …..you are their CUSTOMER. Guys keep up the good work ….
Great location. Kevin and staff helped find a tiny nail causing an air leak. Highly recommend. Great service and quick turnaround
Kevin & Mike are amazing !! If I could give them 10 Stars I would.So professional & accommodating !!I will definitely go to Mavis in Catskill going forward`-Stephanie
-In September I brought my car here to get new rear brakes/rotors/ calipers. When I went out to my car the brake pedal went all the way to the floor. I went back in and the guy at the desk told me that I had to pump the brakes to get air out of the system or master cylinder and that it would go away. I dont know much about cars, but that didnt sound right to me. I drove home, having to pump my brakes anytime I had to brake. I talked to my brother and he said that they didnt bleed the brakes correctly, and that the explanation I was given didnt make sense at all.I called and spoke to Mike who was very nice and got me in quickly to have the brakes bled again.- My boyfriend stopped at the Catskill location to get his car checked out after hearing a sound coming from the rear. He was told that he needed new rear wheel bearings, and he made an appointment at the Kingston location (where he normally goes). The Kingston location found that the rear tires needed to be replaced, and that the wheel bearings were fine.- A couple of weeks ago I stopped to get my tire checked out as it was losing air, and they said they repaired it but its still leaking air.Unfortunately I cant give any more chances to this business.
I called day before to check if they had my tires. I Made an appointment was there 25 minutes early. The woman at desk was very polite and stated that she had only 1 guy in the shop, and it would be a bit. After over an hour waiting, and customers walking in to the work area talking with the one guy as he was working. (Which I think is an OSHA vilolation). I got fed up and asked for my keys back and left. The lady was very apologetic. Very disappointed in the service thou
Kevin and Eric are amazing. I had a tire that was losing air they got me right in and out. 100% recommended!!!
Excellent service. Clean faculty with professional staff. Thanks especially to Kevin for taking great care of Gracie.
Mike and crew at Mavis Catskill are professional, efficient, and knowledgeable. All the employees are very personable even when clearly they are super busy or have to deal with a challenging customer. There is plenty of room to sit and wait and even a play mat area for a parent with a child who is waiting. Thank you for great service!
Had grease oil and filter. Also state inspection.It is one of my classic cars and they treated it like it was there own. Very professional
Called ahead but came in with no appointment in the morning, received great service right away from Mike. Definitely going to be the place I go to for all future tire needs.
John was exception, had my vehicle in and out very fast. I would highly recommend using Catskill mavis!
Went there for brakes was in and out and way better price then my own mechanic definitely recommend this shop thanks guys
Great service and friendly atmosphere. Will definitely be back for future services.
I was hesitant Ill admit. Ive had some lets say not so great experiences with Mavis. But Ive never been to this one so I gave it a go. Everyone there was extremely helpful and polite. Got me in on short notice even though they were very busy. Did what I asked without trying to get more. As a woman thats a huge plus. I will definitely be going back there in the future.
Came in here needing wheels balanced on a 2010 BMW. First time they backed it out of the garage my staggered wheels were rotated and rubbing on the front strut.. back in it went. Second time out a noticeable clunk could be felt in the car when rolling, upon further inspection hammer on weights were used on the aftermarket 19in wheels instead of the stick on weights which again resulted in contact of the front strut. Finally the third time in the mechanic working on my car was showing his frustration as he allowed the wheels to slam on the back face on the concrete.. a major no no to any car guy that cares about their wheels. The manager/owner was great; very helpful and apologetic. Got in my car to drive home after all the issues were resolved and noticed a nice large handprint of grease and grime on my headliner. Not too impressed...
My experience at Mavis Discount Tire at the Catskill location is by far the best! I have nothing but good things to say! Abdullah was super nice and extremely professional when repairing my truck tire today as there was a nail in it and patched it up super quick and efficiently! I highly recommend this location and highly recommend Abdullah to work on your vehicle.
So a few years ago I got really ripped off by this place. Ripped off to the tune of over 350 bucks. I decided to try again after a few years. Who knows maybe theyve gotten better? I walked in and the difference was night and day. It was so much better. They gave me fair prices and didnt try to cheat me out of anything. I think Ill try coming here again. The person who helped me out was named Mike. Highly recommend.
Amazing !! If I could give a 1000 star I would. My boyfriend and I couldn’t have been happier with the service or with the $$$ we spent. Mike and Eric were very nice, informative and didn’t let up on our car. They really saved the day for us ! Won’t be going anywhere else for our car !
Mavis has only been great to me in helping with my car. Kevin, Mike and Jake are exceptional guys and really know what they are talking about and make me feel comfortable knowing my car is in good hands. Ive been here a few times already and very impressed with the quality work they do. Thank you guys for helping me out.
First time at this location and the service was impeccable! There was a clicking in the front end that my regular mechanic couldn’t figure out and after briefly mentioning it to one of the guys, he was able to locate the problem immediately. I highly recommend Catskill mavis to anybody looking for a fair deal!
The workers there were very courteous and worked in a timely fashion to get me in-and-out. The atmosphere was very pleasant and The inside of the store was very tidy as well as the restroom. I certainly will be back to do business there.
Mavis did a great job fixing my tires for me back in august I had a problem a few months later and with no hesitation they were so quick to help me out and fix the issue. Mike was so professional and had the work done quickly.
Had a last minute issue with the vehicle while out with the spouse. Mike and his staff were very pleasant and accommodating getting the car into the one of the bays. We were on our way before we knew it. Many thanks.
Great service! Fast and professional. My go to place from now on. The technician, Eric, was very helpful and did a great job!
Great Staff and service! Weve used them a couple of times and each time they have been great to work with. Thoughtful, friendly and reasonably priced.
Dont waste your time going here. I ordered tires, had an appointment and dropped off my car. They said theyd call me surg it was ready, maybe an hour or 2. Almost 3 hours later I called and they said it was just about to go in and it should be ready in about 45 minutes. I go back there to get my car and its sitting there inside. I didnt know if it was done or never put on the lift. There was no one to ask, everyone was running around like chickens without heads. Finally someone asked if i needed help and then they told me the guy who was handling that was out picking up his kid, and hed be back shortly. When he got back he told me the order was canceled and tires never got there. But no one had the courtesy to let me know andi wasted half the day waiting for my car aand now I have to start again looking for tires. I was so disgusted I left and told them forget it. I wasnt going to order anything from them. Not after their inconsiderate behavior. Take my advice go somewhere else!!!
I have brought my car to Mavis in Catskill NY several times for different reasons. From day one manager Mike made my problem his problem, the entire staff has been great during each servicing. I love that I can explain my issue & have an honest evaluation explained to me. It is also very convenient for me to drop off my car & have it finished when I’m done working. When I advise that I don’t have enough money for an entire service, they prioritize the service that is most needed at the time & break it up for me. I’m very happy that I have a reliable place to bring my car for service. Thank you all.
Facility was clean. Service was cheap and done In a timely manner. Staff is helpful and professional. The manager Mike is extremely kind and courteous, he called me when the work was halfway done to keep me updated which I really appreciated. 10/10 recommend!
Been coming here for past few years. While they provide solid service, the wait times are usually very long. Went in for two tires and an alignment, they finished my tires, only to pull my car out and take another car in for tires before they went back to the alignment. Not sure why, but it was a rather extended wait.
They were amazing. Very helpful and supportive. Went above and beyond.
Quick, efficient, friendly and affordable.I cannot ask for anything else except maybe if this one relocated some 30 miles south!
Great and speedy service would highly recommend. Mike and Kevin great care of me
Mike was great at explaining all the work needed done and why and helped me prioritize what needed to be done first so I could manage the expenses. Kevin did great work. Second time been there and each time received great customer service.
I picked up a nail in my tire. I called and was told to come right in. I gave the tech who greeted me the confirmation number that was emailed to me and my key and then I waited. This was at 430 in the afternoon and the place was busy, but they got my car right in and took care of the issue in under a half an hour. I couldnt have been more pleased. The tech who greeted me and cashed me out was very pleasant to deal with. I always get great service at this Mavis location and will continue to go there for my tires and other automotive needs.
This Mavis is great! Speedy check in and out. Mike is always helpful and friendly. No extra charges for random things that arent necessary. In fact they are always willing to get me the lowest price since I am usually taking my daughters car in and she has a very limited budget. thanks :)
My wife and I swear by mavis, specifically their Catskill location. My wife tends to take our vehicles there, and they always approach her with honesty and fair pricing. This has been our go-to shop for numerous vehicles, and will continue to be.
We had an amazing expierence in catskill. Our mechanic grey had us in and out and was super nice and understaing. Will definitely bring my cars back there.
The staff were extremely friendly and excellent customer service. I had my car checked for alignment and were kind enough to tell me any other issues my tires had that will need to be addressed for further safety in my vehicle.
They did a great work on the vehicle. The price was fair. The wait was long but I recommend finding somewhere to go or asking them to call you when the car is ready.
Mike and his crew back at it again with another great customer service, always helpful, always the right price, and always showing much appreciation to his crew and customers. Great jokes, always smiling, great place to feel like home when they are working on vehicles. Thanks again guys. Stay cool
Kevin was amazing at Catskills mavis , he has awesome customer service and took the time to make my experience easier ! I will be coming back :)
Great service these guys are the best and helped me out. Very fair and extremely helpful
This place was great. I was recommended here by a friend and they were so nice and very professional.
Larry was absolutely amazing!!! I came into the store thinking I had a slow leak, but he informed me my two front tires were very worn and they needed to be replaced. I explained to him how I had to be to work, and how far I travel for work and he fit me right in. I am very pleased with the service I received today. I will definitely be back.
Very helpful and they care about their customers ! i’ve brought my car here multiple times for different reasons and they always fix it with good prices mike is very helpful and such a nice person! 100 percent recommend going here for any car problem
Mike the manager is a fabulous customer service manager. There all pleasant care about your problem and get the job done.
Fantastic spot and great, quick service!!Came in on Sunday morning with a flat and even though they were busy they got us out the door in 40 minutes. Great price too. Thanks!
Got oil change and a tire repair last week service was great this week I had ordered 4 new tires was going to have them mounted and balanced it would have Been over 1000 bucks sat and waited two hours after being told it would not take but two hours other people had been giving service before me that arrived after me and made some kind of deal with manager. I will never use them again!
I was in and out quickly. Great customer service!
Coming from Ontario and got a flat tire. Mavis discount tire was super helpful!! Very pleased with everything they did for us!! Definitely recommend!!
This is by far my favorite mavis to take me car too around where I live. They always get the job done and are very reasonable with me considering I know little to nothing about cars. I am extremely thankful for how well they help their customer with the pricing. I am a college student who is always struggling financially and Catskill Mavis will go above and beyond to help me out. Thank you!
My car needed brakes I deff had a great experience
I was in town for work and had a hour or two to spare. Called them up to see if they would rotate my tires and do an oil change for me.They said the tire rotation is FREE with an oil change and asked how soon could I get there. Told them 20 mins. They said: come on down.....we’ll get you in.Got there and the young men were/are so polite. Took my information down and said it would be about an hour/hour-and-a-half. I asked where could I get something to eat while I waited. They recommended a couple of spots within walking distance.While providing information to them during the intake, I inquired about new tires for my car. Little did I know he sent someone to show me the tread pattern on the tire......which I thought was very nice of them.After finishing the paperwork, I walked to get food. An hour later they called to say my vehicle was ready.I have to say......they people at this location were very nice, respectful and polite. And the overall experience was delightful.Hats off to you folks......and keep up the good work.E
They give excellent, professional, friendly and GREAT price service. I will DEFINITELY tell people about this place. Mike who I met in the office and the Mike I talked to on the phone, are an asset to the business. Thank You, a very SATISFIED CUSTOMER!
Super sweet and efficient service -- friendly, clean, communicative :)
Awsome staff professional knowledgeable helpful 👍 went well over and beyond there duties highly recommended!!!!
Mike at the front desk was excellent! Friendly and quick to help and answer all my questions.
The whole crew is polite and VERY professional. I brought my car in to get a hole in my tire plugged. The next day, my tire pressure sensor kept coming on. Was literally going back to them 3 times! Fortunately, it was my fault for over inflating my tires ( stupidity). These guys were very very patient with me and never once made me feel dumb. They also didnt charge me for my stupid actions. Definately will go back to this particular Mavis for all my tire needs.
Fast service and very friendly! Would definitely recommend
Wonderful service yesterday at the Mavis in Catskill. I came in with a flat tire and they plugged hole without trying to sell me a new tire. Even though all the bays were busy, they finished the job as soon as possible. Very polite as well. Ill be back for set of new tires next summer when I will need them.
I live in New York City but get my car inspected at the Catskill Mavis because it’s so easy and pleasant (and less expensive than NYC inspection). The shop is sparkly clean, pricing is super reasonable and I’ve always been treated with honesty and respect. At my last visit, I made an online appointment Sunday night for a Tuesday inspection. Dan, the manager, actually called me Monday morning to let me know he could fit me in a day early if I wanted. When I brought the car in and wanted coffee, Ethan, the tech, drove me across the street to Dunkin so I wouldn’t have to walk. I needed the car back right away as I had a full schedule, and they got the inspection done for me in under an hour so I could be on my way. Super nice guys, easy to work with, fair prices — what else could you want from a car repair shop? Highly recommended.
Had a great experience with Mavis Catskill. Called first to make sure they did NY State inspections and had stickers in stock, which they did. No appointment necessary. When I arrived there was a short wait but the entire process took approximately 45 minutes. Clean, comfortable waiting area with air conditioning and professional and courteous staff.
The guys were amazing. I thought one thing was wrong and it turned out to be another more expensive item. not only did they work with me on price. they also got me in and out for the service in an hour. I will be back if my car needs anything further. the guys are trustworthy and honest. I truly cant thank then enough. They also hav a spot for kids to play. thanks to the staff!
To start, Kyle kindly greeted me as I entered the store. Very polite and helpful. Brought my nissan pick up in for several maintenance issues. Kyle and staff had me out the door in no time. Desert storm vet...crew even diluted me as well as thanking me for my service. So helpful and honest. I swear by mavis. Always have. Would never bring my truck anywhere else. Names Marty Hansen. Proud to be part of the Mavis Family. Can always count on Kyle and his staff!
Needed 3 studs replaced and was taken care of real well. thank you guys.
Really excellent service - explained everything to me thoroughly and kindly and didn’t overcharge me. Very trustworthy !!
Wow what a different place this location isThe manager mike is very knowledgeable and won’t take advantage of you he will show you exactly what your vehicle needs n show you what you have more time on to fix if in a bind. They truly are for the customer at this locationKeep up the good work mike Monsanto you gave this store a rebirth
Great staff fast and efficient. Knowledgeable and professional.
Very quick and easy service. Mechanic Greye was knowledgeable and walked me through and pointed out to me what I needed to get done on my truck.
Very helpful and courteous Defiantly all about customer service. They thru my Hyundai on the alignment rack after a person hit my front tire while it was parked. Ask the manager at Mavis in Catskill ny said he would be more then glad to check it. No charge. Thank you so much
Walked in for an oil change, they told me they were a little backed up and they would probably get to my car in about an hour and a half- they ended up getting it in and done in under an hour! They were also very nice and the waiting area was very clean.
Always a pleasure doing business with the Catskill Mavis! Very professional crew!
Was able to make an appointment online. They had the parts on hand and completed the job in about an hour. The VW dealership had given me a laundry list of things they wanted to do, turns out most of it was unnecessary. These guys are fair and trustworthy. Theyve got my business from now on.
Mike and his staff are amazing. Extremely professional and courteous. The service was prompt and detailed. I would highly recommend Mavis for all your car care.
Had a very good experience with the staff here at Mavis. I would recommend going here.
MIKE IS THE BEST !!!!! HE ALWAYS TAKES CARE OF MY AUTO NEEDS AND IS A TRUE PROFESSIONAL IN LISTENING TO MY REQUESTS GETS IT DONE AND ALWAYS KEEPS HIS PROMISE TO ME ON PRICE I AM VERY HAPPY AT CATSKILL MAVIS THANK YOU MIKE
I visited Mavis this morning (a Saturday morning) Mile the manager was very helpful as well as the guys in the bay. I was hearing a noise in my tires, turned out not to be anything serious. In and out, great service.. 5☆!
I stopped in to have a tire put on my extra rim - very polite manager and he guaranteed a quick turnaround! I dropped it off and when I went back, he was ready to throw it in to my trunk! Very friendly service! I definitely recommend!
Dan was very nice and accommodating. They are very short staffed, but they were doing the best they can. It took 3.5 hours to replace 4 tires, balance and alignment. I left and had to return because my truck was not aligned. When I came back, he had the other tech redo it and its now perfect.
Extremely friendly staff! I came to the shop for tire issues and the group were able to fit me in.Identified the problem to be a nail and sealed the puncture.Definitely recommend these guys for their friendly and quick services
Purchased tires from Mavis prior to winter for my jeep and kept having a ghost leak in the front tires. Mike from the Catskill branch was extremely helpful in finding and fixing the leaks. Very friendly. Thank you Mike!
Spent 3 hours waiting for 4 tires to get mounted and balanced on my wifes car. Apparently they are very under staffed.
These guys have been absolutely amazing to both my wife and I. They have gone out of their way for us a few times now. Highly recommended.
Encountered a flat on the highway far from my home. I called and they quickly agreed to repair once I reached the store late on a Thursday evening. Overall, a speedy repair to get me on my way again and the staff were friendly and efficient.
Excellent customer service provided by Dennis! Great job under rough conditions.... a/c not working....Fast Professional service for brakes and rotors, great value. Also, Dave was very friendly and helpful at the desk. Good day at Mavis!
Went here a couple weeks ago and got my tires done. That experience went great, got my new tires and any other service I needed without issue. Then I went to checkout and was offered what I thought was a $100 dollar gift card for spending over $600 in one purchase. I was wrong. They were trying to get me to sign up for a credit card. At no time did anyone say they were signing me up for a credit card. I got a letter in the mail today saying my credit score was checked from a place in Florida and immediately thought my identity was stolen. Luckily they were very helpful in figuring out what happened. My guess is that the employees get a commission for everyone they sign up so theyre nice and sneaky about it. Very bad business practice. Yes, I could have asked more questions. But all I heard was a rebate after spending a large amount of money. Moral of the story is to get suspicious when people try to give you money, lesson learned.
1 hour 15 min was the estimated wait. It took them almost 4 hours to get it back to me and when they did, one of the tires I asked them to look at was still low and problematic. In the morning a few days later I took it back and left it this time. I was told I’d get a call in 2 hours. I called them the next day at 2pm. They said it was ready and I could pick it up.
Went in for new tires this morning. Staff very informative and professional. Everyone very polite. Tires were put on in a timely manner. Overall great experience.
Good people who work fast and get the job done. Recommend coming here to get anything with tires done.
Wonderful customer service. These people! Are Miracle Workers. Definitely getting more work done here.
Stopped in this afternoon with a tire that needed to be plugged. Met with Mike in the office, he had the tire plugged and I was back on the road in 10 minutes. Thanks Mavis for great service!!!
I drive a 2000 vw bug, this car is like an extension of myself sometimes it feels, so needless to say I do not trust many to service my vehicle! But my experience at Mavis when my starter decided to take a permanent vacation without warning, was as always worth my time and resources and I continue to be appreciative of how I was recieved and helped in my time of much unexpected need!! A+ all the way!!!!!
Prompt, reliable & quick service. Honest & helpful recommendations. Thanks!
I want to thank Mike for getting me into his shop and back on the road asap. He and his staff were professional and courteous. Great customer service.Thanks
Once again the gentlemen and lady have helped me out of a bind and I am incredibly grateful! Not sure what happened to the old crew as I only saw one familiar face, but seemed to be a bit more organized and together this time around. Quick and professional service!
Zak was awesome! We were up from NYC for a weekend getaway and realized our tire was damaged and needed replacing. Zak was very kind, we were sorted and on our way in no time. Highly recommend.
We needed 4 tires and an alignment for our Kia. They had a very limited selection in stock, but ordering on line is an option for future installation. Liked what they had. Probably $50 to100 more total than other discount shops, but they do reliable work. They will match advertised prices. Job took 2 hours total. No issues. Waiting area is a bit small, but ok. Alignment gave improvement in handling and tracking on the highway. The staff at this location is very professional and helpful. Ive been using this shop for tires, brakes, oil changes and other repair work for several years. Minor issues (i.e., slow tire leak due to a poor bead seal) were rectified immediately.
Excellent, fast service. Mike was very accommodating when I had an emergency (losing air in my tire quickly) and got me right in.
SUPER-helpful, thorough, and fair! Scrupulously honest about work that does/doesnt need to be done, and parts that do/dont need to be replaced. Such a relief for a customer who isnt savvy about automotive repairs to be able to trust a business not only do they not push unnecessary billables but tell you if something recommended by another company that you come to them for is unnecessary.
Terrible service, record keeping very inaccurate and tend to lie about wait times.
Mechanic greye fix my new tie rod quick and easy no problem nicest employee in the store will go back every time something is wrong with my vehicle
Great experience for replacement of a blown out tire. I was in and out in 45 minutes for a fair price. Cant ask for anything better.
Great service manager Dan was nice got my inspection waited 20 minutes and got me in and out . Great service here I always come to mavis because it’s close to home and my uncle used to work here. The manager Dan deserves more recognition.
Thank you Mike (along with a regional manager) for helping me after a disaster with a downstate Mavis... The service at this Mavis was quick, friendly, and professional. Mike the manager steered me in the right direction to make sure my tire problem was solved....
Nice staff and solid, quick service. I’ll go back. 👍🏽
Everyone here is polite and professional- excellent service...Mike is very kind, courteous and knowledgeable! A great experience Everytime I come here.!
These guys saved our vacation! Pulled into our local rental mid-storm to hear air hissing from one tire. Called them 30 minutes before closing and they still patched me up and had me back on the road in minutes.
I take both of my vehicles here, great service! Mike and Jake have been so helpful, thank you both so much!
Everyone was nice and polite however, staff was low and I waited almost 3.5 hours for 4 tires, mounted, balanced, alignment. Holy Cow! I did have other things to do today other than sit at Mavis.
Zak Gallo made my experience at Mavis a breeze. He was very helpful, knowledgeable and straight forward, making my visit painless. Ill definitely be back!
The guys took such great of us here, great quick service and even at the end of the day, we are so appreciative!
Mike was very negotiable and attentive. Thanks!
Excellent service, good to get in early.
They were very proffesional the manager knew my car from last year even the mechanic was great to.
Excellent work.Very polite and helpful
The team is wonderful 👏. I purchased my car at Lacy but go to Mavis for the warm friendly atmosphere and service! Thank you Catskill Mavis!
John, the manager, went out of his way for me last year. Since then I have sent several people there and they were all extremely happy. We have had the good fortune to have been provided with excellent, sincere and honest service from this location. Something rare, but gratefully appreciated in this industry. I highly recommend this location.
The staff there was super friendly and polite especially Mike at the desk. Inexpensive and quick service I will be returning again.
I think the place has a good selection of tires on hand but the concept of appointments there is a joke and the information that the call center gives you is very different from what you experience at the place. I had a bulge on my front tire which my husband saw right before my son and I were heading out to Windham to ski. Needless to say it was a bummer to deal with a tire instead of skiing. To minimize the impact I made an 8:00 AM appointment with Mavis place (there are really only two options in the entire Catskills - Mavis and Wallmart and I am not a big fan of Wallmart, so I went with Mavis). On the phone they told me that since I have an appointment Id be out of there within 30 minutes. My son had a ski lesson at 10:00 AM booked. I was running 10 minutes late and called what I thought was the office. They said not a problem come over. It was a 35 minute drive for me from Windham where we stayed. When I got to the office they told me that there were 5 other people with 8 AM appointments before me and I were going to be lucky to get out of there before 10:00 AM. I had to leave. Their manager Dave called me later asking if I wanted to give the place another try and that he was going to make sure I am being taken as fast as possible. I told him that I would come at 4:00 PM. I came at 3:50 PM. They did the paperwork and I went with a friend to a nearby Dunkin Donuts to wait (my friend has an asthma). The manager said hed call me when I was done. At 5:10 my friend needed to go. The car was still in the parking lot. It was taken shortly after that and I was done at 5:40 PM. I still do not understand what kind of personal attention to the matter Dave exhibited. I was charged the full price of the tire and the balancing... I think the total cost and price was actually $10 more than what I was originally quoted. Thats not a big deal. I just do not understand why bother making appointments when its first come - first serve anyway. I also was really annoyed with the manager over-promising. I should have gone to Wallmart I guess. On the drive back the tire pressure indicator went on. My husband will deal with it tomorrow.
I had written a scathing review a few months ago about a terrible job one of their employees had done when repairing my muffler. He didnt know what he was doing and I had to have it redone elsewhere just a couple of days later. James was very apologetic and reimbursed me the extra money I had to spend at the other repair shop. Although I am unhappy with the whole situation and I probably wont go back for anything other than tires, I was thankful that they made good on their promise to reimburse me.
Great experience. Needed an inspection ASAP and Mike got me in quick.
I would give zero stars if I could! Went there for an inspection and was told the vehicle failed because of rust on the rear rotors, then they tried to say that I needed brake pads and rotors in order to pass inspection as well as the parking brake! I had a gut feeling that I was being scammed! My car is fairly new so I cannot understand how all that needs to be done already. And based on the reviews here, Im right! Please dont go here- theyre dishonest and will take advantage of you!! I will be calling corporate tomorrow.
Mike was a great help! Friendly and welcoming experience. Would highly recommend.
Excellent service as always. Mike and his guys are always courteous and friendly. I’ve never had any problems.
READ THIS BEFORE YOU EVER GO HERE!!My initial review was 5 stars... see below. Ive since changed it to 1.Had my Jeep inspected here. The staff was fast and extremely friendly. Will definitely return.I was a happy customer, brought my truck for inspection & repair, then my Mini. John, the manager was always extremely helpful. I needed a simple brake repair... they left a part of my brakes off which lead me to an emergency break repair out of town, to replace all of the damage done by the dangling caliper. I had no brakes, the car was undriveable!Not only did I drive around with my child in a car with faulty brakes but the manager at Mavis would only do a partial refund on the job even after admitting responsibility.I gave the managers etc ample time to correct this - but they would NOT refund me for the brake job that could have killed my family. They DID reimburse me for the repair to my car for the damage caused by the botched job they did - which makes no sense at all.Crappy repair, even worse customer service.You MAY have a good experience when you go as I initially did, but when you read repeatedly that people had missing brake parts & bolts - you need to start taking this seriously.I have documentation to support everything written here.Danger! DO NOT GO TO MAVIS CATSKILL. And if Mavis reads this - I hope that your pennywise dollar foolish policy loses you business. You should have trained whoever did my brakes properly AND the dist manager who wouldnt allow me to recoup my money should be ashamed.
Warning do not use this company they are rip off artist and have a really bad name threw people i talked to about my experience i took my car there for an inspection nothing at all wrong with my car no engine light on so anyway the female at the desk said it failed inspection Due to the tires being bad well let me tell you there was aboustly nothing wrong with the tires so just for the hell of it i brought my car to 2 other inspection stations and asked them if there was anything wrong with my tires not to pass inspection answer was NO and needless to say it passed inspection all they wanted to do is sell me tires because they dont make any money on inspection and they make a commission on everything they sell you so stay completely away from this company
Sadly this place has turned into stereotypical auto repair place. It wasnt always like this. Ive worked at this location and also managed a Monro. They tried to get me to buy tires when I didnt need them. Hearing them speak to other customer and telling them they needed thing with out even looking at the car. Customer service for most of the people there are non existent.The place is dirty. I heard them tell customer You will get a survey, please give us 10s. If you dont we get in trouble. REALLY?!?!?! This place has lost my business and everyone I send there.
Absolutely ridiculous, had a 11am appointment, dropped car off at 1030 am, was told at 11:40 it would be another 2 hours unitl finished.it was just getting new tires. Nothing else..
The guys at Catskill Mavis were polite and courteous. Thanks to Mike and Eric for finding the problem. I will take my business to them from here on. You guys Rock!!!Thanks Again.
They took good care of me. Figured out what my problem was and fixed it promptly. Would recommend to everyone.
First time and Last time ever going to Mavis. Went in for 2 new tires and a front end alignment. I was told that they were not going to be able to do the front end alignment because of my tie rods ends were bad on the driver side and that it was going to cost an additional $330 to replace. I passed on the replacement and just had them put on the tires. I took my truck to my mechanic who Ive dealt with for 10 years and he told me the tie rods were fine and everything was tight, no play in the tie rods. So, thankfully I didnt give these thieves any more money than I did.. and Ill never go back again.
Always consistently friendly good service and always go out of their way to accommodate us.
Mike and his team are AWESOME!!! Great customer service.
Always great service very helpful and seem to really care about people not just trying to upsell you things that you dont need ive been to other places and they re by far the best
Amazing service, very efficient, they let us come in at the end of the day. So grateful!
Had a bed experience going to Mavis discount tire was going to get to shocks and brakes bled and was told to wait 2 and a 1/2 hours and then got told to go home. to come back the next day after returning the next day was told I had an hour and a 1/2 wait the experience was very unhealthy almost got arrested....
Yesterday I had a bad experience with these guys but they called me.. So today I went back and they had me in and out in 25 mins and even discounted my total . Service was great and very respectful to me .
The man who helped me on the phone was amazing the man who helped me out the counter was equally awesome my car was done in the time I was told I will be back again
Called in to get a quote on tires. Was given a good quote on a set of four, so I told them I would be right there. When I get to the store, the manager tells me that I must have called the help center, so he had not received the quote on his system yet. He asked me what I was looking for and what I was quoted, so I told him. Well, I dont have anything in that price range here, but I have these. Yeah, the help center doesnt really know what we have. They make you think youre talking to the store, but they dont know. The price was 80% higher than I was quoted, sounded sketchy, so, I told him I was gonna call around and see about other quotes. I get a call back from the Mavis I visited after about an hour, Hi can I speak to...I received a tire change request from the help center for (insert tires here) at this price. I told him I was just there and you quoted me for different tires cause you didnt have the ones I asked about. He stumbles and asks if I would like to come in. I ask if they have the tires. Yes, he says, I have all four of them right now in the shop. So this whole time he had the tires I went in looking for, told me he didnt have them, then tried to upsell me. Thanks for trying to rip me off Mavis!
Hey, these guys are good at their trade - TIRES. Ive had my 2011 Smart Car tire fixed/replaced by them twice recently. They are courteous, efficient, and professional in their dealing with their customers..... Highly recommended!
This review is written with genuine honesty of my experience at Mavis Discount Tire. I am deeply disappointed how a business operates this way to extort money out of innocent customers. Today, I went for a NYS car inspection, and an oil change. I spent 2 hours while waiting for my car to be completed, and upon my return I was told to come into the inspection room to see how my tires were not going to pass the inspection, along with my brakes. To note, my 2013 fully-loaded car was recently sent to the manufacturer for a whole different issue, and there was no mention of this.I decided not to order 4 brand new tires, as I had this gut feeling that they were just trying to sell me tires to make money off of me. I mean it’s all in their name, right? “Mavis Discount Tire.” I sit down and I said, hmm let me check on Yelp. Upon my discovery I see one star reviews of people that come into this place with issues they never knew existed. I was charged for my inspection at $21, but that’s not the point. (it gets better... keep reading). The human decency of calling me earlier would have been nice instead of dismantling my whole car and then having me wait 2 hours, to tell me that it would fail, so that you can up-sell me on brand new tires.I move on, pay for my oil change and now I’m stuck with this failed paper being sent to DMV. I decide to go to another certified inspection center and my vehicle passes!! They did mention the tires, but they were not poorly rated enough to fail. He shows me a score comparison to what would have made it fail, and this made me even more angry at Mavis Discount Tire. Next came the “word of mouth” about Mavis Discount Tires after I showed him my failing paper. It was noted by the owner of this different establishment that this is what they do! Especially to undermine people’s intelligence, for they know a white collar person has no clue about tires or mechanics!In summary, I’m disgusted of how businesses continue to operate this way, and treat their customers. I was told by the man working at Mavis “I should have checked the reviews before then....” Well, that’s my mistake, I should have! This lucrative tire business may have worked in the 90s, but it is great we have public reviews like this (on yelp and google) to put businesses like this on blast.To the good people out there, please beware. These are people trying to make a living the wrong way, by taking advantage of customers. This review is for people reading this so that they don’t fall into this same trap. I’m not saying not to go here, but please put your guard up. My hope is that the owner reads this, and changes his ways and learns how to treat people. Very disappointing.
They overcharged for everything they have long time getting it in when you have an appointment I would never go back there again they are a rip off of American people
I like coming here. Staff is friendly and the manager knows how to treat returning customers. You cannot really make a reservation but it does allow them to know when youre planning on coming. I mention this only because people get bent out of shape when they show up to full Bay and dont understand why their car isnt going in immediately. Call ahead if you can still but dont be surprised if theres a wait regardless.
Very friendly staff. Took care of my problems quickly and provided great Goodyear tires at a discount.
Messed up the job, had my car a week when they said it would take a day. Only got me a rental for the last two. Will never use them again, dont waste your time and money, not worth the headache!
Always have a great experience when I have my oil changed at Mavis Discount Tire in Catskill. Dan and his crew were very courteous and professional.
Was reasonably priced, although replacing two tires and having all four rotated took well over an hour and it wasnt even busy. Would definitely try using them again, hoping the wait wouldnt be as long!
Quick service, reasonably priced, didnt try to sell me more than I required.
They told me my brake fluid and power steering fluid was bad and needed to be replaced....charged me for a system flush that wasnt needed. When I went back and questioned it they told me that it was recommended in my owners manual...no it wasnt. They took advantage of me because I didnt know anything about cars...my mistake. I know alot more now...and I know NEVER to go back to them!!Avoid this place at all costs...or it will cost you!!
Mavis is great and they are worth the wait !!!
June 19th. very personable. relaxed. ran the numbers without stress. for tires. great experience. very welcoming. thank you !
Apparently, they didnt carry my requested tire brand and size....waited...a week or so ....said delivery truck was in an accident...waited another day then got my deposit refunded and got out of there...... everyone was nice, but no tires...
Had made an appointment at 9:30 am for an inspection, my car didnt get brought into the shop until noon. 4 cars who had later appointments and came in after me were all taken care of before my car. So much for a 9:30 appointment. Absolutely ridiculous!! Will never be back again, and I do not recommend this place to anyone.
They patched my tire, same day service, very easy, friendly staff!
This location works very hard to deliver excellent service. Ive been working with them for last last few years. New manager Mike is very helpful.
Brought my car in for a simple inspection and was told it would take about 2 hours. Over 4 hours later my car hadnt even been brought inside yet. The clerk at the counter was a miserable curmudgeon with a lousy attitude. He acted like I was out of line for being upset that it had taken more than twice as long as he told me. If you can, go anywhere else!!
Mike and his team did an excellent job! I was super satisfied with the service.
Will never go here again not professional at all
This place is wonderful...they helped me so much...tried to work the best they could with the amount of money I had...Great service and great customer care...Thank u Mike for ur wonderful attention
Balance tires and wheel alignment was done on my vehicle Stacey Lacitignola worked on the vehicle. She is excellent would highly recommend.
Mike and the crew works wonders thanks again
Updating this review a year later. tragic how much service has declined in a year. i originally wrote this review to say how much better mavis was than walmart but now im pretty sure theyre equally crappy. maybe walmart is slightly worse. regardless, catskill deserves better. really a shame, james and john before him had this place running great and now its a joke. they have literally lied to my face assuming i was too dumb to know any better. despicable.
When it comes to getting things done with my car, I like to do it as early as possible to get a jump on the day and not be withiut a car during middle of day, got here few mins before they open thinking 8am sharp they would be ready for my car, unfortunately had to wait a few mins until after 8am....its small but its enough for me to not be completely satisfied....little pricey as well. I prefer Haines Tires.
They always do a good job with my car. Very polite as well
The shop in Kingston is bad. I wouldnt even go here for tires. Once they put stems on that broke right off when I tried to put air in a tire. When I brought it back with my receipt the person at the counter asked.we put those on? I said yes heres my receipt. Obviously they fixed it free of charge. Ive have many bad experiences with Mavis on top of that. Now I wont go near any of them.
This place is a joke, waited 4 hours for 2 tires and an alignment that they tried to charge me for but did not perform. Was told the techs are very busy however 1 seemed to be looking at his phone the whole time while the other was devouring a box of pizza for an hour and a half. Mavis needs some serious leadership changes.
Fast and friendly workers. Good prices!
I had been taking my wifes car here exclusively for years with her Toyota Camry. When I had to replace a tire, Walmart could barely get the lugnuts off. Mavis had stripped most of the lugnuts by quickly, and roughly putting them back on with only an impact gun. Very shoddy and sloppy work that cost me $100 in a new set of lugnuts. AVOID THIS PLACE!
Mike the manager . Is a honest and big hearted man he will do u Right thank God he took over that store
Awesome service! Quick, easy, responsive and knowledgeable.
Sat here for two hours and was charged 21 dollars for a failed inspection sticker over ONE WIPER BLADE. The guy then proceeded to tell me oh well we can do all this here its just over a certain amount. Mind you this was after I told him I only had 21$ with me. Never go here, they will gouge you!!!!
Ohhh, I know all about Catskill Midas, they rotated my tires and I go to leave the parking lot and one tire had 2 bolts only and the tire was ready to come off. They took it back in to put all bolts on and gave me a free synthetic oil change, I have never used it, was afraid to go back.
Got friendly - fast service, a guy named Zack waited on us...got us in and out within an hour and was very informative and friendly....definitely recommend the service
Great service from Mike and Eric!!
The crew in Catskill is great! I never have a problem with any of my vehicles and they put out quality work. I wont go anywhere else if I can help it
Quick, awesome service! Highly recommended!
Last weekend we got 4 brand new tires from Mavis in Catskill because we had planned a road trip to North Carolina this weekend. While travelling we noticed that the car kept making a tumping noise which got worse the further we went. Finally we stopped at a shop in Virginia to see what was wrong with the car. Come to find out, when Mavis put on our new tires on they never tightened the lugnuts! OUR TIRES ALMOST FELL OFF! We could have got into an accident and gotten hurt or hurt someone else! WE WILL NEVER GO TO MAVIS AGAIN. I am posting this as a warning to others ! Please do not trust Mavis in Catskill! Be safe, these guys couldnt care less about you!
Total reviews rating 4.5
199 Reviews for Mavis Discount Tire 2023:
Review №1
2022-05-29I had a bubble in my tire after hitting a curb. I stopped into Mavis and Kevin was super helpful and attentive, coming out to look at it right away. He quickly assessed that the damage required a new tire and in under 25 minutes I was back on the road! Kevin couldn’t have been any nicer, service couldn’t have been any quicker. The price was very fair. If you need assistance, I wouldn’t hesitate to go see them.
Review №2
2022-05-10I had a wonderful experience purchasing tire’s for my vehicle. The process was stress free and pleasant. Eric was very thorough and knowledgeable. He was able to find me a great tire at an excellent price that suited my needs!
Review №3
2022-06-01Was in town for the day and realized I was losing air in my tire. Greeted with kindness and, even though I didnt have an appointment, I waited for a bit and they took very good care of me. Removed the nail in my tire and plugged it, and thanked ME for waiting! These guys work well together and truly care about the customer!
Review №4
2022-03-14Went here originally for just a tire balancing. Came out with 4 brand new tires with an incredible discount. Some shops try to scam you out of your money, but this place didn’t do that.They educated me on the importance of maintaining tires. They were very professional and worked fast. They saved me from potentially getting into an accident with my tires. I highly recommend this place. Car drives like brand new.
Review №5
2022-03-19The manager and the staff are outstanding, hardworking and very honest. I would recommend this place to everyone without question! This is teamwork at its best, management is on top of everything in the bays, estimated time is honest and considerately shorter than it used to be. Mavis you hired an excellent manager to represent you! I drive further just to be serviced here!
Review №6
2021-08-23Mike at Mavis Catskill NY is the best manager, mechanic, customer service provider I have ever met. I am so comfortable coming here because his is so honest and kind. I trust him 100% Sometimes he puts my van on the lift and shows me what’s wrong. No gimmicks or add on sales. He has such integrity! He represents Mavis so well he’s the smiling face you see when you come in the door and he always has time to fit you in, if he can’t he has a guy drive me home and sometimes picks me up the next day to get my beautifully repaired van. I can’t say enough about this wonderful Mavis location. Thank you Mike and Eric too! - Mary. PS I’ll be buying a new muffler next!
Review №7
2022-06-15I purchased a tire from this location after getting a flat a month ago and they were speedy, professional, and are going to give me a good deal on the other tires when they need to be replaced. Even better, I came in this morning with a slow leak in the same tire and they were able to diagnose and fix in just a few minutes at no cost. Thank you Mavis!!
Review №8
2022-05-07Quick and perfect tire rotation and oil change. Love these guys and they are a life saver all the time. They take walk in and the waiting area is clean and relaxing. Always a 5 star. Best staff ever also.
Review №9
2022-03-04These guys really exceeded all my expectations. I would recommend this place to everyone. A big shout out to Mike! Besides being super knowledgeable, incredibly helpful and friendly, he took the time out to explain everything my car needed step by step.
Review №10
2022-06-09Great service. Friendly guys. I just had a nail in the tire and they plugged it up for free. Who gets that kind of generosity these days? Thanks Mavis will be coming back for all my tire needs.