Mavis Discount Tire in Farmingdale
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Farmingdale, Suffolk County, New York, US
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Site: https://www.mavis.com/locations/...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Discount Tire in other cities:
I had a good experience here. Needed all my brakes fixed and Trevor was really easy going to work with, showed me what was wrong with my car, and was cool about letting me know more information on the car. Hell take care of you for sure. I didnt get the feeling I was being taken for a ride. Then again, I am still relatively naive when it comes to cars, and it was crazy expensive. Still, I have no complaints. Car runs smooth for now.
I usually go to this location because its on the way and has bailed me out of tire problems in the past. However, I would recommend going during the week. Its less busy compared to the weekend and the manager who I dealt with during the week is more nice and easy to talk with. Lets just say when it was my turn after waiting in line to simply ask a service question for my car, I didnt expect a cold it cant be done from the weekend manager and walked away from me
I wouldnt bring my car to this place. Person answering phone totally unprofessional. Looking to get a flat fixed. Nail in tire. Guy basically said dont bother coming in today. We are too busy from yesterday. Maybe bring it in on Monday and we will try and get you out in a few hours!!!! Thats for a flat. Iam sure if we were looking to buy tired it would be a different story. I wouldnt recommend this place to anyone. Hopefully someone from corporate reads this. Guy is a total tool!!
Went to this place and had a wonderful experience from start to finish. Polite workers, fast and fair service, and a clean waiting room to lounge in while my cr-v was being serviced. The manager Trevor even walked in and checked in on me, to give a progress report and update me on my vehicles status. Will be a repeat customer!
I bought tires from Tire Rack and have them installed by Mavis at this Farmingdale Location and I had the worst experience with the person at the service desk! The older man was super unprofessional and rude barley gave the correct instructions to the technician to rotate my new wheels to the front instead of the rear and leave me one of the good tires in the trunk for emergencies
After going for my routine oil change my mechanic told me that I would need two front tires. The tire warehouse that I normally go to did not have my tires in stock and they were 4-8 weeks out. Being that I do travel to work I really did not want to wait for them. So I have used Mavis before and decided to give them another shot at purchasing tires. I had a wonderful first time experience so I did it again. It was fantastic, took only a few days to get the tires. I made an appointment and took the car over. I picked this location because it wasnt far from my office. First of all, the price of the tires were indeed cheaper than the original location that I normally get them from. I wanted to make sure that I order the correct ones, so the Manager Joe, went outside with me to check. After we confirmed the tires I waited for my turn to come. The wait was well worth it. After putting on the tires it was determined that i would need a wheel alignment. I wanted to wait maybe a few weeks for it, but Joe wanted to make sure that i left the location with everything that I needed done. He was definitely concerned about safety considering I use the car for work and to pick up my niece. Joe made sure that we had the extended warrenty on the tires just in case something happened. He just went above and beyond. I am so glad that I made the decision to come back. Thank you Joe for another wonderful experience!
I blew out two tires on the southern state and happened to be getting off at 110, so I drove straight to mavis for an emergent tire replacement. Bill was extremely helpful and had my car done in 1 hour. It always sucks to urgently replace tires but my experience was 10/10 and it helped take the edge off.
Top notch customer service A+++James was extremely professional and called me back immediately to let me know my tire was delivered.Waited little over a half hour for my tire to be replaced. I am extremely satisfied. Will recommend this location to friends and family.
I brought my niece here with her first car purchase and they inspected it for her in a very timely fashion and treated her like family. Awesome service!We came back about a week later for some other work and the visit was as great , if not better. Both Dave and Tiffany were amazing and made her first time having to deal with vehicle maintenance simply seamless. Mavis needs more people like this and they should be rewarded for their excellent customer service. Thanks you Dave and Tiffany for treating my niece like she was your own!Update 2/4/21Having been to this location many times in the past, I saw a new face this time when I arrived. Joe S. assisted me with some normal maintenance I needed on my personal vehicle this trip and was very professional and made my visit easy and painless. I use this location for service on 5 of my businesss fleet vehicles as well as bringing my own vehicle and several family members vehicles as well. Understand it is a choice to use Mavis and this specific location and with the service provided by Joe S. today, it solidifies my feeling of making the right choice of service facility. Thank you Joe!
I wish i could give zero stars. Absolutely under no circumstances should any one use mavis in general. I had an alignment done by them because my steering rack was replaced and the shop couldn’t do the alignment due to there machine being down. No big deal, ill go to Mavis. I had them do the alignment. Picked up the vehicle, no problem. I go back to my regular mechanic for an oil change and I couldn’t believe what they told me and what they showed me. The guys over at Mavis completely destroyed the boot cover on both sides of my brand new rack and pinion that I just had installed. Behind upset and in disbelief. So much for professionals. Stay away!!
I’ve always had a great experience here at Mavis. I’ve been coming here for many years and i’m Very pleased with the service i’ve Received. Trevor, Leslie and Al have always been courteous and helpful and have always provided great customer service. Thank you ever so much.
Anthony Vega was an amazing help. Not only did he get my alignment on my car done fast he was also incredibly through! If gotten alignment from Mavis before and I always useuslly need to get it done a second or even and third time, but he hit the nail on the head the first time! He was incredibly friendly and made sure to keep me updated as the job was getting done. My advise if you stop by this mavis location? Look for Mr. Anthony Vega, he will definitely take exceptional care of you as he did me and my car.
Worst experience at a tire shop ever. I dropped my car off to get tpms installed. When i went to pick the car up they told me they stripped one of my wheel studs and I would have to come back the next day to get it fixed. Not a big deal I understand accidents happen. So I left with the car and planned to come back the next day. Once I get home and the tpms sensors finally register the psi I see that one is at 15psi. I went to put air in it and air is pouring out of the valve. I went back and left the car overnight to have that and the stud they stripped replaced. When I show up the next day at 5:30 the car still wasn’t ready. I had to wait an hour and then once I finally got the car they didn’t even put air in the tire that had gone flat because they installed the valve incorrectly. At this point I was done trusting them with my car and paid to fill the tire up the street. I also wasted $20 having to Uber there and back because of their mistakes.
Was recommended by a member of the community who I was visiting to stop by here to address an unexpected tire issue from a car rental. Al didnt hesitate to assist when I kindly asked upon arrival. I trusted Mavis with ensuring wed be safe to drive given the measures taken to repair the tire that had gone deflated earlier. Very professional and a caring business to have in the community! Thank you!
I really like this place, Ive done my tires/TPMS here for a all of our family vehicles several times in the past several years. Once had my drum brakes done on my work van here..Only once have I tried elaewhere...that was nowhere as good as these guy. I wish I could add a 1/2 star more to make it 4.5..... the .5 short of the 5 star is because I think when a person asks for a best price at desk, it should be the same quote as call #...that being said...I HIGHLY recommend this particular place...
I liked going to this place for minor work in the past, but my most recent experience left a very sour taste in my mouth. I went in for an oil change and to replace two tires. Their repair started a whole chain of problems that they were very reluctant to help me fix, and its still not fully resolved. They are no experts when it comes to tires, which given their name, blows my mind. They care just as much as any other chain repair shop.
Horrible service I feel like I was robbed how are you a tire shop but don’t have the correct tires for my car instead of 300$ I now am up to 653$ because I had to get all new tires instead of just one I’ve been at mavis since 12:30 had to wait around until 1pm because only one person knew about my car it is now 4:00pm my car is still not done I was told by cody when the guy who is working on my car comes off of break in 10 min it will b another 30 min to 1 hour Cody also told me because my car is older it’s taking longer very rude very unprofessional and I feel robbed I will advise any female to come with a man who knows cars they take advantage of females! They are finally done at 5:00 pm smh do better mavis in farmingdale I only needed 1 tire and one tire rod they was supposed to order and didn’t I really just got robbed of my money only respectable working they have is the Spanish guy who did my wheel
Ive only been to this particular Mavis once before I must say the service was great the first time. Because of the impression I was given I decided to seek assistance once more several months later I needed to get a spare tire put on my vehicle. I waited for over an hour and a half. They were very unprofessional things went on that I care not to discuss further. Please note furthermore I needed to speak to the manager whose name was David this gentleman happened to be there the first time I visited months prior and was very professional he did his best to resolve the situation. But I cant ignore how frustrated and disappointed I was 12/7/19. From 1:30pm /3:00pm. I will not visit this location unless I absolutely have too.
Ive been getting things done to my car regarding tires, brakes, and sensors exclusively at Mavis Tire, which has been great overall, but I particularly like this location as they seem to be patient, fair, and honest with the added bonus of a little bit more polish when it comes to customer service. Mike the manager does a great job. Will go in the future if needed.
Once again here is my rating of this place one star. I wish I could give them half a star. The only thing great about this place as the people behind the counter and thats only sometimes. This place is only good for having tires put on your car. Dont get sucked into it when they tell you oh yes they can do anything because they do not have experience mechanics theyre no better than the guy on the corner who will put a set of tires on your vehicle the only difference is their tires may be better.
I work right around the block at an engineering firm and everyone at the company uses this location along with getting service done for our company vehicles. Dave has always treated us well and he goes above and beyond for customers. We have never had any issues with their work. There have been weekends where i have needed work done and rather than go to a shop within 5 minutes from my home Ive driven the 14 miles to have this location/team do the work.
I went there to change new wheels tiers and pressure sensor, very simple for a tiershop but not for mavis! Of course they messed up the balancing and the tiers keep loosing airs so when i went back and ask whats wrong they call me a sneak because recording what bs he give me, the reason my car shaking is I shouldn’t drive with 70mh or because the new tiers, they made me wait 1 hour and then act they didn’t know i want them to fix my car, this guys are joke and mavis management worst. I went to FIERSTONE to fix what mavis messed up next time i go there straight and never waist money or time with mavis.
They really deserved a -5 star rating. 0pv Very poor and slow service. Waited 4 hours just to get a diagnosis for my front end. Techs walking around more than working. No one communicates with the customers that are clearly waiting to be served. Horrifying and I will never come back!
Took my BMW in just to get the front right suspension checked after hearing some unusual clunking. Dont have time to check it myself so I thought might as well take it here they can take a look at it quickly. Dropped it off around 4ish, guy who helped me was real cool said no problem it should be done hour- hour 1/2, ok cool. 2 hours go by no word from them, give them a call and they said they just started looking at it. So I wait, 8pm comes around (they close at 8:30) so I wait and call again before close and ask for any updates? They said they didnt even get a chance to look at my car so I said whatever it is what it is, im coming to pick it up now then. Guy on the phone says ok can you hurry up though were about to close. Usually I dont care about this stuff cause I get shops get busy. But to have the nerve to tell me to hurry up and pick up my car after you had me waiting 4 1/2 hours with no word just for a CHECK? Wont bringing any of my cars here again.
I did go there last Sunday for an emergency my car needed new tires and new batteries, but the staff so unwelcoming that I chose a different place, they prefer being on there own car than being on customers ,and guest services was just rude . Next time dont judge a book by his cover was whiling to pay for everything that I ask for ,.. good luck for the rest
Went to have an oil change, tire rotation and state safety inspection on ny vehicle. Mavis website advertises free tire rotations. When I asked the price, Tiffany the service writer told me that there would be a cost for it unless the tires were purchased at Mavis. She eventually agreed to do my rotation. While watching the work being done, I saw the mechanic take off 2 tires to do the mandated State inspection, look at the brakes and then replace the tires on the same wheels. I brought this to Tiffany’s attention and she went into speak with the mechanic to correct the problem. Coming back into the showroom she told me “don’t have an attitude for a tire rotation I am not paying for”. The techs were also standing around talking and checking their phones very often. When the work was done, I presented the Mavis website to Tiffany saying they do free tire rotations. I used the Mavis store I’m Massapequa in the past and had a wonderful experience. I guess the work quality and employee attitudes go be location.
Called to have snow tires mounted and after more than three hours it was done! If time was the only problem I would not be writing a bad review. First problem the workers were so slow, I thought there was some sort of a slow down action. When I complained to the gentleman (Jesus ) that was the assistant manager, who by the way was very nice and cordial and most of all apologetic. It took so long that some of the guys shift was over so they left my car on the lift and clocked out. They then discovered that the first idiot had mounted the tires inside out. I can go on and on but what for? I just will never go back again and I will make sure to tell any one that will listen to stay away from that location.
Manager Dave is amazing,super friendly and very knowledgeable. Answered all of my concern with a smile.Explained the difference on 3 different tires and gave me options that i was happy with.(after a bad experience at another STS/mavis today,im glad i gave this location at shot)I Will make it my to go tire and repair place from now on.
The front desk representative had me wait for 45 minute with out any explanation. When the installer saw my car, he asked me if I can come back when the guy who took an appointment is at work.Im not going back again. The installer shop looks unorganized and I do not feel that my car will be safe at this shop.
I didn’t care are for this location. First off, the older gentlemen in the office needed to finish his personal conversation before acknowleding that I was there, no biggie there.Then, he nastily says “is that your Jeep blocking the garage bc IT HAS TO MOVE”. Ok guy, relax, there’s 8 huge doors into the garage and no one driving a vehicle into them right now.Then, I ask for the price of an oil change. One guy gives me a price around 35. The other guy says oh wait, no it’s gonna be more. (Clear sign of someone jacking up the cost on you)Thirdly, he tells me an oil change will take 45 minutes. FORTY FIVE minutes for an oil change???? You put it on the lift, drain it, and add oil. What takes 45 mins? No the truth is that this is a tire place and they couldn’t be bothered with my request for an oil change. Shouldn’t have even stopped here, it was just on the way.Lastly, I came in through the garage door. He tells me that I need to go through the other door. Ummm big guy, I’m not a child. Relax. I’ll take my business elsewhere and you should as well.
Its so odd how they keep changing out employees and managers at our Lindenhurst location. We went from going in and really trusting the manager, to getting ripped off each and every time with a different manager since. They not only try to rip us off now, to not changing our breaks because we have the lifetime warranty on them. We were told they needed to be changed by another place, then Mavis said they are ok. We cannot stand them anymore.
I only gave one star because that was the only way i could get to leave a review.i walked in to pick up my sons car that had a flat tire on 11/11/17 after just getting new tires at mavis in islandia on sunday. And let me tell you they where nasty in there and aggrivated theyhad to answer questions..he bought 4 new tires and the warranty. The flat was caused by a defective value. Which could have caused a accident because he was driving on LIE. He quickly got it to mavis in farmingdale after he left it he gets a phone call from another unhappy employee at mavis and tells him he has to be in before 5 to pay the fee?? My son asks isnt that covered under the warranty..he comes back to phone and then tells him there is no charge. I go to pick up the car and i get the same unhappy guy Fred who my son spoke to. First thing, when i was waiting because he was with a customer who he was totally being disrespectful to..i felt bad for the lady because she was just asking for help to understand what she was being charged for. You could see on this mans face he is not happy with his job. I think the big shots in Mavis need to go around to thier stores and do some employee training on how to talk to people..i know for a fact if i acted like that at my job i would be fired..i dont want no one to loose thier job..living in todays world is hard enough..but maybe some classes should be given on people skills..and it is not just this location..it a few different places..get it together.we work hard for our money and when we have to spend large amounts of it ..it would be nice to have a decent person explain where its going and why!!!
I came to this place with a laundry list of things I wanted checked out, chief among which was a check engine code I was getting for an EVAP leak. Also wanted them to check my brakes and wheel alignment and such. I get a call from them about an hour later telling me I need brake pads and rotors all the way around, shocks all the way around, upper ball joins, idler arms, links, tires you name it. And they reported that my vent valve solenoid needed replacing to fix the leak. $2100 total of work. I told them there was no way I needed brakes and rotors. I had just gotten them done at a different STS (now mavis) only 10k miles ago. They installed warped brakes on my car. I knew they did. I felt the pulsating driving home from getting the car fixed. I turned around and told them to fix it, the guy told me there was nothing wrong with the brakes, and between work and going to school I had no time to deal with this guys bullshit. This is why I was taking my business to this Farmingdale mavis when there was one right around the block from me in Bellmore. Anyway, Farmingdale checked their computers and conveniently they could find no record of this. Fortunately I kept the receipt. Though faxing it to them only brought about a set of free brake pads which I knew I didnt need anyway and barely dented the price. So I told them to just take my car off the lift and Id take my business elsewhere. But at this point they had already begun working on replacing the solenoid and apparently could not be stopped. They charged me $219 for a vent valve solenoid. Do a quick Google search and see how much those cost. $360 job total after labor for a part that I couldve bought for $40. I then took my car to a local mechanic to check out all the other stuff I was told I needed. He told me all I needed was front rotors, idler arms and a wheel alignment. Done for $337. Dont go to a Mavis or STS or any related mechanic for anything. Ive been to two and they both lied and tried to suck as much money as possible from me. You cannot trust this company, dont bother trying
Been coming here a long time. I would highly recommend this place to anyone. These people here are knowledgeable and are the best in the business as far as Im concerned. They go above and beyond for your satisfaction every time. Thank you Mavis! And keep up the great work you do!
Total reviews rating 4.3
165 Reviews for Mavis Discount Tire 2023:
Review №1
2022-03-29The staff in this place amazes me! They never disappoint. My car always gets handled in the best of care. I even recommended my family and friends to this place. You guys are truly like family. ! They are a 5 star car service in my book ☺️
Review №2
2022-03-29Amazing Service! I brought my car here a week ago. Anthony got me in immediately, he was amazing, fast and efficient. He changed all 4 of my tires and gave me a oil change and a discount. Highly recommend!!
Review №3
2022-02-12I caught a flat and I wasn’t too far from Mavis. Although, it was late I pulled in to ask for help. To my surprise all of the gentlemen were welcoming, friendly and helpful. They didn’t even charge me to plug my tire. I recommend their services.
Review №4
2022-06-07Trevor was awesome. I would recommend this place. I feel comfortable there, they make me feel like they don’t just care about the money, but my car and safety too
Review №5
2022-03-29I had to stop to get my tires rotated I came in because I was in the area , the service was so great and quick they had me in and out and greeted me as soon as I arrived .. the workers are so respectful and kind , and the service was amazing . Thank you for assisting me today and satisfying my day by your amazing service .
Review №6
2022-04-25I needed tires for my jeep and Trevor really took care of me and got it done in a timely fashion. He was very informative and polite
Review №7
2022-01-28This place is a joke. Brought my vehicle in for brakes was told a time of 2:30 pm for completion. Then got told wouldnt be done today. Now was told 9am and still sitting here at 11am . Was charged for a $250 caliper which was never installed. The desk clerk has no clue what is going on in the back. I watched three mechanics stare my truck and just turn around and stand there and due nothing for half hour
Review №8
2021-07-31Great service. Gave me discounts I want even expecting. $550 to change all 4 tires on my Audi A4. Ask for Leslie
Review №9
2022-05-17Hit on serious pot hole on the highway. Got to them near closing and they took me right away. Nicest staff. Al was at the desk and I highly recommend him to work with.
Review №10
2022-04-25I got my car serviced and everybody so nice. Especially the manager trevor, he went above and beyond to make sure that everything was done properly.