Mavis Discount Tire in Hicksville
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Hicksville, Nassau County, New York, US
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Site: https://www.mavistire.com/locati...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Discount Tire in other cities:
Worst service I’ve received quite some time. Usually use the Mavis Westbury location (they’re great), however, Carl at this location is nothing but unprofessional and rude. Ordered a tire in the morning during opening to have it shuttled over via their warehouse. I was told that I’d receive a call by 4 pm to come have it installed- never received that call. Called the location and Carl answered saying “oh I just got it but unless you can get here within the next 5 minutes I’m not taking you”. I live 5 minutes way so I told him I’d be there as I needed the tire installed today since I’m driving through a snowstorm going back to DC. As soon as I get there Carl shows no respect through a greeting and immediately says “give me the key”. I shuffle through my wallet to find my key card (it is a Tesla) and he is taken aback and asks what type of car I have. I told him the make and model and that they were aware of this when I called in the morning (they have my phone number on file and even asked me if I had the pucks for my vehicle to install the tire). Carl proceeds to say he’s not touching my car because he doesn’t have the lift for it and that he wasn’t aware (he had all day to check the invoice, including the two times I spoke to him over the phone). Instead, I was left with no choice but to leave the store and drive back to dc with inappropriate tires for the conditions and ended up getting stranded in a snowstorm.Regional management was of no help, they fail to contact back unless you stay on top of them and offer no resolution or compensation for their lack of attention to their customers, regardless of the inconvenience they may have caused.
Uzi and his team @ Mavis at 300 South Broadway Hicksville NY 11801 were outstanding. We came to them on a Sunday with a tire issue. They were efficient, helpful, and got us back on the road asap! We appreciate your outstanding Service and Professionalism! Thank you from Team Karvenience.com! Helping us to help our clients is our goal!
This place is great! After getting my oil change at a different place, my car had a leak and so I brought it to Mavis and they fixed it free of charge. They also fixed a leaky valve on one of my tires and retorqued them. Very nice guys, excellent customer service and the mechanics know what they’re doing!
My car had flat tire, so I took it to Mavis in Hicksville(S. Broadway location) to get a new one and they did a fantastic job. Anthony helped me from start to finish, and he was so so nice and knowledgeable. He took the time to explain to me my options of tires and what he thought would work best for me and my car. I highly recommend coming here if your car needs to be serviced. Thank you so much Anthony and the Mavis crew!
My air pressure dropped significantly while I was driving home. I’m new to the area and brought it here initially thinking I needed air. The guys were quick and helpful, they helped me to add air to my rear tire. When I got home it was back down so I brought the car back to Mavis. They immediately serviced my car and in less than an hour my tire was repaired. I’m truly glad this Mavis is only 5 minutes away from home. Awesome service and friendly staff! They go above and beyond. Rare find!
The manager went above and beyond to make sure everything was perfect with my car, including staying after hours working on it when I needed the car back that day. The work performed was perfect and I have had no issues since. I would recommend this place to everyone.
Integrity! That’s what this place has. Real simple to write a negative review. Also, you can have a franchise or an independently owned company and still do a poor job. It all depends on who it employees. Everything I encountered as a major car issues were resolved by this station. The level of intelligence and experience on vehicles is top notch, especially when I travel all throughout Long Island. I will return to this Mavis not because it’s Mavis because of the people that are employed here and that’s good business.
Taylor and Eddie went over and beyond, and thats an understatement, to fix my car properly and correctly. These two men are part of a dying breed, putting safety and Complete happiness/satisfaction above all! Can not stress enough to go to them for servicing your car or SUV!
I was at 300 S Broadway location last week to have my tire patched. Tim, the manager, was very accommodating and took care of my issue. I found him to be very helpful!However, I cant say the same for other locations. I had gone to the East Meadow location across the hospital before this, and they told me to come back the next day even though I had called the call center before going in.
Worked with a manager named Cody at this location, service was excellent, great communication and to top it off they were very honest and thorough they didnt add any unnecessary charges!!! Will def. be bringing my Audi back in the future if needed!!!! The entire staff was genuine!! Thanks Roseann
Ordered Tires with them and was told to come in on Saturday. We went on Saturday the guys said we are not free today come on sunday morning. We went on sunday morning he said we are only 2 guys give us 20 mins per tire. Mind you, there was only 1 car they were working on in the morning and ours was next. We went after 2 hours and our car was still not touched but they were working on 3 other cars which weren’t there in the morning. When my dad asked how much more time do you guys need? He said, “I gave you a good price, take it or leave it, I don’t need your business” and handed over the keys.I am sorry but this is not how you do business. Would not be coming back here or recommend anyone to go here. WORST CUSTOMER SERVICE EVER!
Friendly, knowledgeable, and helpful people here. Spoke with the store manager Anthony today who took time from his busy day to measure my tire tread and discuss and recommend suitable replacements for all four of my tires on my Mercedes AMG. Thank you and will be back to this location.
Fantastic experience every time. I’m local resident and always prefer this place for any kind of car related work. There is guy “TOM” exceptional person and always so nice! mechanics are very polite, personable. Reasonable prices, Great service, professional people. I never write reviews but this people deserve 5 star that’s why I wrote. I highly recommend this place for any kind of car related work. Thank You!
First time Mavis customer and I see myself coming back here for all my tire needs. I had been going to 106st tire in Queens for years but since I am on the island now, this was closer. I was pleasantly surprised with their rates (cheaper) and speed of service. Also, given that I have a nice car, I was very happy that the mechanic put a disposable floor mat and covered the car seat with plastic. These are the lil things that matter in terms of customer experience. Also, they have plenty of parking and indoor seating in case you come in on a busy day, which they do seem to get on the weekends. Big shout out to Anthony for taking care of me during my visit. - DAMN RCF lol
I scheduled an appointment at this location through Mavis center line because it was the closest one that had my tires in stock. I drove 30 min to 300 S Broadway, Hicksville, and upon my arrival I was told that my appointment was canceled, apparently they had called my number and a lady had responded and canceled the appointment! It took me one hour to again speak with the center line and they called this branch to see what is going on. Afterward the center line told me that you can check in again and everything is fine. While a different manager (who was really nice) was taking care of the paper work, he told me that he will give me a discount on the alignment, I said great! I didnt know that its an additional expense while I asked how much the total is and I was told that its around $478. However, when they replaced the 2 tires and I went to the front desk to pay they told me 79.99 is an additional cost for the alignment! If I knew I wouldnt accept the alignment.I stayed there for 4 hours to replace 2 tires.
Had a flat tire so I googled tire place near me and this location popped up. They took my car in as soon as I got there and came back to me within minutes to let me know what was wrong. I had 2 nails and my air valve was loose. They tightened the valve and plugged the holes. I was there for less then 15 mins and it only cost $21. Both of the guys working there were very nice and professional. Great customer service, I will definitely use them again if I have any other issues.
Mavis are not mechanics, they are tire and brake salesmen.I was at the mall and brought the car for a State inspection. They said I needed $1500 in brakes, fluid, tires and wipers. I left and later brought the car to my regular mechanic who said I needed $40 wiper + inspection.Dont go to Mavis. They will rip you off.
Let me just start off with how amazing the customer service is here. Started off with a flat tire; just as many of us know how frustrating that can be. Especially when you are about to head to work! I called a few Mavis locations around me; but this specific location on south broadway in Hicksville was truly helpful. From making a horrible morning to a laughter full afternoon. Anthony was a gem, he not only helped me patch up my tire but also was truly helpful. The workers were all quick to help (I am sorry I am not sure of their names) but as a team they were all amazing. Thank you all so much !
Ive been coming here for years. I live in the Bronx and work in Hicksville and every time I have a problem with my car I call them and they tell me come right in. I leave the care there and then they call me to tell me when its ready. Love these guys always pleasant and always very helpful. Mine you Ive been to a couple of Mavis and this one here is the only one I rather go to. I refer everybody to this Mavis, I tell them just ask for Tommy tell him I sent you and they come back to me and tell me they love them very nice people. Keep up the good work guys :-)
If there was a score lower than 1 star it would still be too much. Went in for a NYS inspection that I scheduled an appointment for 3 days in advance to be told by the completely rude, unprofessional guy working there that his guys are going on lunch and I would have to leave the car. He proceeds to explain to me that an appt is like a reservation at a restaurant and it doesnt mean I get seated at that time. Which is the stupidest explanation Ive ever heard and completely false. When I explain that he tells me if I have a problem with it to call customer service and walks away.
My tire was losing Air ( saml Air leak) made a stop to fix it before its too late. After waiting i was told that its not repairable wondering why tire was not flat holding Air for 2 days since last time I put Air; Just to steal your money very bad!!!. Dont believe other reviews about fixing an Air leak or removing a nail, they will make you change your tire!!!!!!
Please stay away from this place these people are thieves. They give me new tires price on the phone & told me to come in. When I went there the guy tells me that price has changed I have to pay like $75 dollars more. I still agree. I had to wait like 3 hours in hot steaming customers area there was no AC. When my car was ready it was different tire I didn’t want that tire then the guy tells me I have to pay more money to get the same tire I wanted. Then I tell him I don’t want the tires anymore. I ended up putting my old tires back on. These people are so unprofessional. Save your time energy & money.
This is the 300 South Broadway location, NOT the mall location. From the time I called to the time the work was finished this location was nothing but superb. Business handled in a professional manner and the wait time was accurate. Tommy, the Manager, was extremely helpful and courteous. Ask for him whether you call or walk in. You will not be disappointed.
I’ve taken my car here before for oil change with no issues but last week they quoted a break change service and at the end of the day they didn’t do it blaming that other Mavis location did a previous job poorly and didn’t want to take responsibility. Waited all day for nothing.
Quality work and great customer service. They were able to explain everything that I needed and I knew they were honest as I do have automotive knowledge. I came here at closing and they were able to squeeze me in which helped me having to make an additional trip back. Thanks again!
Excellent service!, Called this location to get a quote on replacing my tires and the employee Christian on the phone was extremely helpful and very quick to help me find the right fit and price, sold me right away, highly recommend, these guys are honest and hard workers 💪
I went in for inspection and oil change. They get things done with no BS.Aug 2018 update - I went back again for inspection and oil change one year later. This time is bad. Thats why I update my review. I bring my own engine oil and willing pay for the labor (not that I cant DIY, I wanted to support local business). When they told me that its done, charge me the labor for$25, I paid then found out my engine oil is still sitting in the passenger seat. I told them what what I saw, at first they said what is done is done. Then the technician is nice enough and took the car back for oil change. What made me upset was the technician put all 5 quarts in the car, without checking what it should be (4.3). I have get the extra out by myself. I waste time and money. Very disappointed.
Wouldn’t recommend anymore.They love to charge arm and leg for everything. Would scare the death out of a person to have something they would like to sell.Flat tire cause of nail turned into replacement and it cost around $350.Compare the tire cost with other competitors before saying “Yes” to their services. Two minutes of googling can easily save over $100.They do have professionals and assuming the vehicle is in good hands but the way prices works its more of a scam than services.
Hi. Went there friday at 5:50pm with my twins and a nail in my tire. Lance, told me he did not have time and to go elsewhere. Wish it was that easy. I changed my spare in the parking lot myself. Lance was not friendly and kind of a rude about it. They have audio recording in the office, So 7/12 is the date if management wants to hear it themselves. I wouldnt recommend. Not a friendly neighborhood tire store.
First time customer. Called earlier in the day to see if they could repair a slow leak. The agent on the phone said sure and set me up in the system and told me to come in after work. When I got there the representative stated they couldnt take me today.Bad expectations will keep me from coming back or suggesting to anyone. Bad experience.
I took my 2018 truck in with 15k miles for a oil change. Took 1.5 hours to get it done. After it was done I got in my car and light kept saying oil changed required and they didn’t put the sticker on when it said my next oil change was due. I don’t even think they changed my oil.
“Tom” the supervisor or manager or whoever is one good person of sorts. I have been to the Mavis Discount store at the broadway mall however there is no comparison to this store. Tom was cool, honest and clear in his communication. Being a student he assured me and gave me the exact estimate and he even showed me what needs to be replaced in the actual work area. I would definitely recommend this place and you will not be cheated for anything that doesnt need replacement.
Also we brought four tires in May of 2018 and within a year the tires are in a horrendous condition. We brought them for $1,211.25 and now they aren’t cooperating with us nicely. We gave them a phone call and telling them the issue they didn’t listen to us and disconnected our phone right away. I advice you not buy tires from Mavis Discount Tire at 300 South Broadway, Hicksville, NY 11801. It was horrible experience and now I am looking for new tires after a year.
STAY AWAY FROM THIS LOCATION AND MAVIS IN GENERAL. I used to go to Mavis but it has gone downhill. The service manager at this location is very rude. Their 914 customer service number is completely useless. They try to overcharge you for work and when you call them out on it, they get upset.
I bought 215/55vr17 good year tire two weeks back for 170$ including taxes at Mavis discount tires located in Melville. When I called these guys they gave me a quote of 210$ when I asked to breakdown the charges the guy working there simply said the price is including taxes. I explained him clearly the internet price shows 170$(including tax and computer balance package) without answering any further he simply disconnected the call and I called him back thinking the call got dropped and when he realized I was the previous caller he just disconnected the call. This is really irritating and completely not acceptable.
The guy at the front desk was a kind of rude when I first walked in and not very helpful. I waited 3 hours for them to just tell me that they did not have the tire I needed for my car and that they could not do anything except patch it with rubber which would be a temporary fix.
Took my truck to get a headlight changed and they said it was an electrical issue that they couldn’t fix, I take it to another mechanic and they switch out the bulb and it works perfectly so either the mechanics at mavis were too lazy to take apart my jeeps headlight housing or they have no idea what they’re doing and shouldn’t be working on cars in the first place
I had an amazing experience working with Uzzy and his team at the Mavis shop in Hicksville NY. I was very frustrated because another location screwed up my cars rotors and calipers but thanks to Uzzy and his team diagnosed the issue correctly and very Honestly! I would come back to this shop anytime because I trust their work and the confidence. Thanks for making me a happy customer and I will definitely come back again
Total reviews rating 4.4
195 Reviews for Mavis Discount Tire 2023:
Review №1
2022-06-18Literally one of the best places to get your car fixed. Everyone who works here is very nice and knowledgeable. They are super helpful as well. I went in with a flat tire and they helped me resolve the issue and it only cost me $27!! I highly recommend this place. Richie and Ali are amazing
Review №2
2022-07-08Uzi and his team here are great. Very fair, transparent, and just generally good to work with. Work is done quickly and they keep you up to date. Would highly recommend this Mavis for new tires as well as other work!
Review №3
2022-06-03The guys at Mavis Tire On South Broadway are amazing. Uzy was beyond helpful and took care of all my questions and everything I needed. He got me in and out so fast it was great! This is definitely my location of choice. Thank you for everything!
Review №4
2022-05-25Uzi was super helpful. It was pretty close to closing when I came in with what I thought was low air in my tire and turned out to be a nail instead. He was kind enough to still take me for the day and plug my tire. Thank you!
Review №5
2022-06-25The staffs are very knowledgeable and honest. They will not try to sell you services you don’t need. They’re also very punctual with their time estimates for service. I would definitely recommend! You won’t regret it.
Review №6
2022-06-02Uzi the manager here is prob one of the VERY BEST persons you will meet and have take care of your vehicle, knowledgable, courteous, sociable and very considerate and just always feel comfortable having any of my vehicles serviced here for different items. U WILL NOT BE DISSAPOINTED! From close by in Bethpage.
Review №7
2022-06-22Amazing service, Uzy was such a big help and great guy. I just went here on my lunch break for my tire pressure. Uzy was quick and very helpful! I highly recommend coming here
Review №8
2022-05-10Great manager Uzi smoke show is amazing ..the guy with the beard says f-&_+ alot but knows his stuff as a mechanic.. got to wait bill completely knows how to alignment for any car .but again we all say F $_&_ alot .the experience will be better if you had faster tires maybe if you had a tire tech it would go faster all around experience was amazing love the guys there
Review №9
2022-05-31This is a former STS location. Mavis took over and kept the STS people. Different breed. Highly recommend the 4001 Hempstead TPKE location.This location will destroy your car with a smile and a bill!Good luck out there!
Review №10
2022-06-16Richie,Uzi and Brandon are just absolutely amazing they took me in early am so that I could get to work..They also showed me all that needed to be done to my baby!!!Thanks so so much..