Mavis Discount Tire in Mahopac
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Mahopac, Putnam County, New York, US
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Site: https://www.mavistire.com/locati...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Discount Tire in other cities:
Normally have my vehicle serviced in Pleasntville, NY in Westchester county...Driving up from Pleasantville towards Mahopac ( Putnam County) my car kept shutting down on me.... I had an emergency battery charger which I used to help my vehicle keep going... right by Mavis Discount my vehicle shut down again... figured it was the alternator I was correct they fixed it promptly giving the high volume of customers plus it was Christmas Eve... Everyone there is very professional, friendly, and knowledgeable...Thank You to Alex & Justin Merry Christmas 🎄 Definitely a place to add will use & recommend this establishment.. when in the Hudson Valley.
Have been going here for years. The service behind the counter has always been very good. I have never had a problem there. The techs in the garage are all very good as well. Inside has a small waiting area with tv coffee and wifi. It is usually pretty clean inside. Can get busy especially on the weekends. Overall good place that I recommend to others
WARNING: They will not honor the mavis.com website price!!I was charged $14 per tire over the website price. It was explained to me by Mahopac Mavis that due to the relationship between the store and corporate, they dont follow the prices on the website. If Id known, I would have shopped around a bit more. Be warned, you will pay about $60 more than you expected
My go-to shop for oil changes, tires & brakes. I used the Cortlandt Manor location for years when I lived over there, and was always happy with the service. But after a terrible experience at Yorktown Mavis several years ago, I was done with them. A friend who is a car dealer insisted Mahopac Mavis was excellent, so took a chance and gave them a try. Ive been going there even since. Prompt, courteous, and professional service. Definitely recommend!
Only Mavis store I will go to! The guys at the counter are professional, knowledgeable and best of all they treat you with kindness and respect. Ordered two tires yesterday, and arrived at 9am on Sunday morning, and was all done and out the door by 10am. You can’t ask for better customer service than that. Thank you for the fast, easy, painless and affordable service.
If I could give no stars I would. This location has gone downhill on so many levels. I have brought cars here for the past 10 years. The past few times have been a headache but today Mavis has lost not one customer but many. I have a lowered car, which they have always been able to work on with no issue. Nothing has changed on the car. I have gotten tires and regular oil changes at this location.I scheduled an appointment online last Thursday for last Sunday. They called right before they closed on Saturday, well they had 2 full days to call and waited until last minute to let me know this.I made another appointment for today, Saturday and it was nothing but an issue. The car was dropped off at 11:30. I gave them a call at 1:30 asking for the status. The response I received was “it is in the shop being worked on”. 40 minutes later my husband gets a phone call stating they can not take the car on the lift without damaging the side skirts. (This has never been an issue before and nothing has changed on the car) When we both arrive there (I’m assuming they didn’t expect both of us) all the office workers were standing by the bay window eating chocolate cake and couldn’t be bothered with assisting my husband . His keys were just on the counter, they couldn’t even explain why now all of a sudden they could not do a service they routinely do on the same car. I decided to ask why I was told it was in the shop being worked on but yet they said they couldn’t bring the car in. Why was I lied to? I’m 7 months pregnant and it’s 80 degrees out . I just waited hours for a car that wasn’t touched . While continuing to eat their cake and not even look over, the response was “ try it yourself go have fun crazy” .... if you bring your car here you are dealing with a bunch of disrespectful lying people. I have called Mavis corporate at this point filing a complaint and I will continue to let everyone know what has happened today.These “men” couldn’t even be bothered to explain what has changed , guess that chocolate cake was pretty good .
Absolutely the best experience ever! True professionals in every aspect. I take my kids Jeeps here and my own and recommend this business all the time. A family owned business for many years, and Mauro Dippolitto actually took the time during the mad morning rush to help me decide on the best tires for my Jeep. I absolutely love the tires and the ride, as well as the fuel savings. I highly recommend Mavis of Mahopac! Top notch.
I would give it no stars but your cant.Been a Mavis costumer for about 20 yearsMy daughter was visiting and thought her car drifted. Called Mavis on miller Rd was told an hour and could.wait.Left car came back.3 hours later car on lift nothing done said needed a tie rod.Never called us they had our cell number daughter had to go home to NJ. No work done.No way to run a shop what goes on here? I wonderThey lost a 3 car family customer.
I like this place. I have used them for tires and alignments for about 5 years now. Before that(over 20 years), I used them for alignments only. I used to buy my tires from Tire Rack and my regular mechanic used to install them. Lately, Mavis is competitively priced and it doesnt pay to use TR any longer.As for Mavis, Im told this is the ONLY privately owned store. Im familiar with the senior owners and they were generally polite, helpful and honest. There are new owners/staff there, younger guys and they impress me the same.The shop is clean. The waiting room is no frills, but adequate. I never used the rest room.The workers wear uniforms, appear clean and are as nice as can be. They have always done a good job for me.
Very happy! We took advantage of the coupon from MoneyMailer for the wheel alignment (a really great deal) and also decided to get new tires. The staff were helpful and showed us exactly why we needed them and helped us pick out tires that are right for us. Highly recommend. These guys know what theyre doing and theyre friendly.
I have always gotten good fair service at this Mavis. Ive used them for about 6 years now.During all that time and Ive never seen a disgruntled customer. Also I never had to wait long. The Reps are clean cut, courteous and intelligent. They are always busy and the vibe is much better than most places Ive been. They always give me a discount and I have no complaints. They usually explain very clearly what the problem is if there is one, and have given me excellent service on my tires and other car work. I highly rate them and recommend them.
I had EXCELLENT service here today. They were so kind and so prompt. They fixed a leak in my tire. They squeezed me in even tho they were busy and I was in and out in 25 minutes. Officially recommending these guys to everyone. (And I don’t mean to objectify them at all, just want to give a well rounded review... they were all really nice to look at, too)
The staff at the Mavis location are extremely amicable, friendly and try their best to assist you. They take an honest approach in making sure the services rendered are to their highest standards. Justin and Chris are awesome to deal with. They are fast and efficient. Thanks guys!
Update 2019: Just bought 4 new tires but could not get the alugment correct and still pulled to the right. These people did back flips trying to correct the pulling. They even put a different set of tire on the car until new tire that I picked came in so I could still use my car. Now who does this anymore?Very pleased with my new tire selection.Great service and people have a sense of humor. I enjoy their customer service. Thanks again...
I have been a customer for 30 years,I get more than tires, they maintain my car the staff at Mavis has kept not only me , but my family safe over the years, when I bring my car in for a service, I know, and feel, that Im in good hands....they always have my best interest...
Ive been going here for a number of years. Lately, its gone down hill. First off, 2 out of 3 of the guys at the desk are great. We all know who is the snarky one. The older guy. I lease a car, the dealership told me I should think about replacing brake pads before I have an issue with the rotors in the front of the car, but I had time. I decided not to let it go too long so I brought in the car to have them all replaced at once. I left the car there at 8am. I got the call at 4pm the rotors needed to be replaced. I told Mr. Snarky, that shouldnt be because it was just inspected and the was nothing really wrong in the first place. He tried a story about them making sounds, untrue. I got angry and said firmly, just replace the pads. I picked the car up the next day, Snarky wasnt there, however they only replaced the front pads. Im done with Mavis on route 6. I know they dont care because they have a huge amount of customers. Too bad, I have to find a new place because if I go back and have to be waited on by Snarky, it would get ugly.
So I originally had an issue with Mavis but after speaking with them, they checked my car and solved an issue that bothered for two days after I had my tires changed by them.I kind of let my agitation get the better of me. These guys are a lot more honest then I made them out to be.
The team at the Mahopac Mavis Discount Tire are exceptional. They made me feel welcomed with their friendly welcoming and knowledgable attitudes. Truly a Veteran/Military supporting location. Chris was great and very kind in helping me figure out my car issues. I would highly recommend this shop to others looking for a pleasant and headache free vehicle service or repair. Thanks guys!
I went in for a leaky tire on a busy Saturday morning. I had made an appt online the day before. They took me ontime (that alone won me over). W/in 20 minutes they were done. It was a nail in my tire, which they repaired for no charge. While I waited, I noticed how friendly and patient they were and how familiar they are with there customers. One simple experience gained them a new customer.
My wife made an appointment through their website for an inspection at 3:30. When she got there they refused to do the inspection even though she had an appointment, saying that they only do inspections until 2:00! Ive never heard of such an arbitrary nonsensical policy before. And why can you schedule an inspection online until 4:00 if that is your rule?!As if that wasn’t bad enough, when she asked if she could back tomorrow or another day this week for the inspection, she was told to be prepared to wait for a very, very long time.Needless to say, I will never go back here again.
I call looking for a price quote for 4 tires. Guy answers the phone and asks what size tires I need. I say I’m not sure to be exact can you look up my make and model? He says unfortunately that won’t help me see the size tire of that vehicle. So Now I have to do your job also? Really dude? I’ll take my business elsewhere. Thanks for nothing.
Do not use their online appointment portal. It seems great and easy, because getting them on the phone can be tough. They show you a list of the services and available times. Thats great until you show up for your appointment and they say , sorry we dont do inspections after 4. Why is it available online for a time after 4 if you dont do it. Absolutely ridiculous
Awesome place. Quick and efficient. High quality work. Best aspect is they are very honest and fair. Chris and Mike up front are awesome. Very professional and friendly. I go out of my way to come here even though I could go to so many places that are closer to where I live.
I have not only had my company Fleet vehicles serviced here with the utmost satisfaction; but, also my high end personal vehicles, some of which I race on Pocono Track. They are always honest about the time you may be waiting and if you live nearby, and the wait will be quite long, they will drive you back to your home! There are places to eat and shop within walking distance on a nice day. Love these guys! Wish they had at least a couple of females on board, though...equal opps!!
Had a screw in my tire after a long road trip (from TN). Showed them the flat in the trunk, they were able to plug it, swap it back out with the spare, and send me on my way. The guy even put the spare tire back in the car for me. They had a slow moment so they were able to get it done within an hour.
So far this is the only Mavis ive been to that is honest, never tries to upsell you and doesnt pull the your brake fluid looks dirty b.s.Ive been to others ( Yorktown, white plains road and the one on 119 in white plains near the county center) that i wouldnt recommend.
We had two experiences with this MAVIS that will keep me away from them permanently! Im a certified Mechanic, I do most of my own work but when it comes to tires I dont own that equipment so I used to use MAVIS.I had a tire that I had purchased from MAVIS go out of balance (lost a weight) so I told my wife to go get the front tires balanced at MAVIS since I was working. My wife calls me from the MAVIS and asked me to speak to the man she was dealing with, he told me the tires had bad cupping that the front struts needed to be replaced at over $600. I explained that I had inspected the tires and seen no evidence of cupping and that the front struts also were in good shape, could he please just do the work as requested. He then tried to use the old scare tactic saying that he couldnt guarantee the safety of the vehicle. Finally they after I insisted they re-balanced the front tires for $20 and the problem was solved.My mother in law went to MAVIS for an inspection on he new car with around 10,000 miles in it, while the car was in the garage they took this 75 year old woman on a fixed income and showed he a tire with the steel belts worn through and told he she had to replace them to pass inspection. after paying $300 for an inspection, two no name brand tires and alignment she was finally out of there. She mentioned this to us over dinner about a month after this happened, to say the least I was outraged. I sent an email to MAVIS headquarters, then received a call from the service manager at this MAVIS he asked if I could come by so we could talk about my issue. I went there and met with him, after explaining what happened to my mother in law he tried to tell me that sometimes the car could be way out of alignment. I explained that I had rotated the tires at 6000 miles that I see the car on a daily basis and given my Mechanic back ground look at all my familys cars to make sure they are safe. The fact that the car only had 10,000 miles on it if it was that far out of alignment MAVIS should have told her to take her car back to the dealer. Still he continued to lie and make excuses. Be careful when you go to this MAVIS, or better yet go someplace else.
The only two good things about this place are the techs that actually do a good job when they get around to work on your car or truck and they always seem to have decent coffee. If you have time or arent in an emergency go somewhere else.Someone referred in previous review to mr snarky. I think i got him. The rest of them seem to make an effort.- Long waits even with an appointment, they would rather take all walk ins, and dissassociate from their online/phone counterparts- unable to set proper wait expectations (everything can take from 5 minutes to an hour)- lectures on “how long it takes to change a tire.”- plenty of shoulder shrugs- be prepared to spell your name 5 times to mr snarky.
After reading through all the reviews, both positive and negative I still went today. All I can tell you is that those with negative reviews are just wrong. I know my car, and I know what needs replacing soon and what doesnt, and guess what, no one tried to sell me ANYTHING. My tires were mounted in a record amount of time, and my alignment done with care and pride. I support local businesses, and this one is not a corporate store but owner operated.And FYI to those that shop tires online at tirerack or discount tire. Yes those prices are lower, but be sure to calculate shipping before complaining about price, and oh dont forget about mounting and balancing! Those guys breaking their backs lifting 50-75lb wheels all day dont show up for free!Thanks again Mike and crew!
Omg. Dont go. Ever. Put wrong side caliper in upside down. Air in all lines. Means no brakes. Couldnt get locks off my tires which they put on in November. Gauged my rims. Took my good brake pads off and replaced with cheap ones after telling them they were just replaced. They made good on all damage including a tow which was needed from the Bronx. Just dont. Better to take a day off then be desperate on a Saturday.
2out of 3 front desk is friendly. Disappointed that they dont give military discount but they give the owners friends on the house items. Seen it twice during my visit. At the end they didnt say thank you nor advise me where my car was parked. Lil disappointed.But they did locate the wheel I needed within 2 hours.
Mike and Justin - always help me out - came here with a nail in my tire for the first time, didnt have to wait at all, plugged it in 5 mins and I was on my way - have been coming back since - oil changes, inspections, etc, rarely wait over 35 mins - bunch of hard working guys, professional, courteous and honest -
If it was possible to not even give this joke of a business a star, I would. One of the worst experiences Ive ever had with a tire/auto shop. Usually, I get my tires online to avoid being subject to the inflated prices of tires within an auto shop. Well, I had no choice and had to purchase four new tires from this joke of a service shop. They placed rubber valves on my tires to secure them, all of which failed to stay and have since ruined my tire sensors and consequentially, damaged my rims. Any reputable shop would NEVER use such products to serve their clientele and carry out actual, quality workmanship. I paid over $700 plus charges that were just as asinine as the tire prices and urge you to go anywhere else, but here. And, the couple of times Ive had work done there, they push more work for more money that needs to be done (which it doesnt) and it just evidences additional, shady business practices.
Mavis dont know how to balance tires. I brought 1 car back 3 times and another car back once. The cars still not right. The last time I was there he said they will put their special tire guy on it. Still not right. They look at you like your crazy. I went down the road to the other tire place. Wow the tires Mavis could not balance, this place did. It cost $72 but it was done right. Now I have to bring my other car there. Never gong back to Mavis in Mahopac.
I wish I could give 0 star. extremely rude customer service riht at the front desk, they charged over $100 to replace a $15 parts literally less then 3 minutes front of my eyes. franchise store. Mavis cant do anything. If you go other location to corporate stores you will see 100% different.
Bought 4 new tires on Friday. Salesman told me when I bought tires that the alignment was free with the tires. When I got the bill the same salesman tells me the alignment is 79.99 but he will give me a 10 dollar coupon.huh? The very next time I use the car Im getting an indication of Tire Pressure Sensor Fault. I took it back to Mavis that day and was told that one of my tire sensors was broken and the part alone is $70 . Never had any indication before...Hold on to your wallet if your gonna go to Mahopac Mavis..
I got a rim repair done in Mahopac and I got phone call from them that my car broke because my timing belt snapped. I towed my car to mechanic and he tells me that the engine is completely damaged ($3000 worth of repair), however it wasnt because of timing belt. Top piece of pump in the engine broke probably under pressure and got inside the engine. The salespeople kept lying that they didnt drive the car. 4 days later I found out that the took it for test drive and damage happened about a mile from the store. They tried to convince me that I came with check engine light on, they blamed it on my car being old (I have VW Passat with 135K on it), etc. Promised to get me an engine and changed it couple days later to we only offered you a discount. I was really hoping that they would act more professionally and take at least partial responsibility (I offered to pay for labor) since nobody even bothered to let me know they are taking it for a test drive. Very disappointing! I will never go back, nor any of my friends and family.
I have locking lugs on my tires and explained this too the staff at mavis. They stripped my socket too thw point that i cannot get any of the lugs off of my car and was never told. They put the lug nuts on so tight that i needed to heat them with an torch then us an air hammer to remove them. If you care about your car DO NOT bring it too mavis in mahopac the shop workers have no clue what theyre doing and use quick and shady tactics to get he job done the wrong way.
WORST Mavis around. Mavis can be privately operated or company owned. This one on Miller Road is owner operated. The BOLDEST RIP OFF garage Ive ever happened upon. After their price was raised, in the midst of doing a winter tire change, I canceled the job. I I left my car earlier but they delayed the work until closing time, when they intentionally sent me away with unbalanced tires. See Mavis in Carmel and get yourself an honest deal. They saved my tires from total ruin.
Total reviews rating 4.5
187 Reviews for Mavis Discount Tire 2023:
Review №1
2022-01-27Always receive the best service!! I had an appointment for 930 am. Brakes, new tires and alignment. When I arrived they were ready for me. My car went right in. Job completed in under 2 hours!! The crew at this particular Mavis has always been top notch!! Been coming here for years as well as many of my family! Thank You Mo and Crew!!
Review №2
2022-06-23Any time I go to these guys @ Mavis in Mahopac they’re always on point. I find them to be courteous and professional. They also have the patience to listen to my needs for my Chrysler 300, then make valid suggestions. Once they start the repairs or work in general, I find that they take care of my car in a quick and efficient manner. Keep up the good work guys and thank you!
Review №3
2022-06-03I always prefer to come here when I’m having tire issues. The people here are wicked fast, super nice and don’t gouge you with prices/services. Also, Alex was the easiest person to work with and so helpful!
Review №4
2022-04-12Found replacement tires for me in one day although car dealer told me none were available for two weeks. Professional, courteous and prompt service. I highly recommend them.
Review №5
2022-06-08My experience at Mavis in Mahopac was a positive one. I arrived near closing time with a nail in my tire. They gladly helped me and checked it. Unfortunately it could not be plugged or patched. They put on my spare and ordered a new tire that came the very next day. Knowledgeable people and caring service. They could not have been nicer to me. Thank you Glenn, Michael, Alex and Billy. Highly recommend Mavis Tire in Mahopac!
Review №6
2022-03-17I always have a great experience at this Mavis. Alex usually helps me and he is friendly, personable, knowledgeable and honest. Service is fast and reasonably priced. I will definitely be returning!
Review №7
2021-11-22I love taking my cars here. They are always friendly, knowledgeable and above all else, HONEST. Instead of getting robbed by my local dealership, I come to Mavis and they fix only what is needed and let me know when things do NOT need to be fixed even though the dealer told me it did.
Review №8
2022-02-15Came in without appointment and they took me right in for an inspection, tire rotation and oil change.I think I was there for 45 minutes totalLove Mahopac Mavis Tire!
Review №9
2022-03-29The entire staff at Mavis Tires in Mahopac are extremely pleasant, knowledgeable, and courteous. I would recommend coming here for all your service needs.
Review №10
2022-01-18Knowledgeable Staff, Polite and Honest usually a couple hours in and out.Wife went to change Brake Pads they told her she didnt need to. She would not believe me when I told her!