Kerbside pickup
Yes
McDonalds in Alden
Categories
Location on the map
Alden, Erie County, New York, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Alcohol
Yes
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 716-937-4900
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–11PM
McDonalds in other cities:
Comments (199)
Some of the most unpersonable snots Ive come across in awhile. High prices and slopped together to boot! Bare minimal effort at best! $3.20 plus tax for a Little darn Fake Cream Sundae!? I Would have rather went and spent my money at the little Pink family owned Ice cream shack down the road!
This McDonalds has consistently been the BEST location I have been to ever since I first when there when I lived in Alden about a decade ago. To this day, their food is always perfectly cooked, fresh, expertly assembled, their soda is always flavorful and carbonated, as well! Not to mention its always clean when Ive been in there.
I really hate the McDonalds. Corporation.and am not much into their food! But had a late day hangover and where I live there arent many options! I ordered a big mac combo (large) and a filet of fish sandwich, which totaled to around $18. Normally. I could order a large pizza for $22 which living by myself would feed me for 2days. The food was great because I grew up with it, but very overpriced for something I know to be pretty much poison to my system!
This is the Mushroom and Swiss burger they gave me. I stopped going to them for over a year and only stopped recently because it was the only fast food place out there. For now on Ill drive 20 minutes out of my way and go to Burger King.
My husband and I had gotten hamburgers and naturally the hamburgers look like someone stay out of them before you ended up eating them to me that is bad business you should learn how to present the hamburgers better than what they do
Only go there now to get drinks. Whenever we went to get food it was never made properly. And the people were always rude about taking the order
I ordered an apple fritter and received an apple pie😒. Didnt realize until I got home!
They owe me 1.50 for coffee that they had me wait outside of drive thru and when I went inside they told me that all of their coffee makers where broke. I asked for my money back and the manager walked away from me. This place is a freaking joke. Im calling the main head quarters they dont need to be paid freaking 15.00 a hour more like 2.50 and that is too much.
We had to return the fries do to the fact that they were a little soggy they must have been sitting for a little while so they gave usFreshly cooked fries. Also we order quarter pounders and the bacon was overcooked.
Great food. First McDonalds in years to get my order right without having to go back in or back up to the counter. Good job.
Our food is always messed up and they dont even seem to care. I wont be returning after my son was supposed to get a cheeseburger happy meal it had no meat in it. Another time the chicken nugget box was filled with tarter sauce not chicken nuggets.
Hit or miss, food is barely warm half the time.
Well at least its the same where ever you go but Im not a fan, never was. Burgers seem salty. Food in a pinch or on the major highways. My kids like it so once in a while I stop. Service is consistent but again not my cup of tea.
They always screw up my order.
The food was good and the service was fast for the amount of food I ordered, I probably waited 5 minutes total.
The food is really getting too taste like plastic now a days. And there prices keep raising. Save your money go home and cook or go to burger King 👑
Really lousy and expensive lived in Alden 20years never had hot food finally finished with this place almost 13 dollars for a Big Mac combo this is a good value? Save your money grab something at Tops you will be a lot happier
As I waited for my food to be handed to me, I read the prices on the menu. I noticed that the cost of each value meal was about $1.50 more than the cost if you added the items in the meal together individually. (I wish I thought to take a photo of the menu itself.) When I pointed this out to the woman behind the counter, she didnt have a good explanation. Make sure you check the prices before paying the additional cost!
Prices are out of control. Ordered two double quarter lbers, two drinks, and one order of fries. $26.00.
My first visit to the state of New York, my husband ordered a caramel sundae and the cashier took another customer that just walked in ahead of us that wasnt in line before us and was rude when taking his order as well as giving him his receipt by placing it on the counter. We were very dissatisfied and disheartened by her actions because we usually get great service. Sad to say but this particular McDonalds establishment will NOT be visited by us ever again.😞
Slowest McDonalds in WNY. I used to go in in the morning for coffee, but the manager is so busy talking to customers she has to ask you 4 or 5 times what your order is and then she feels the need to fill every food order for every other customer prior to getting your coffee. Im not sure how you hear 3 cream and 2 sugar when the customer asked for 2 cream. More listen, less talking. If they were busy, Id understand, but they have very few morning customers. Im thinking because people are trying to get to work and not have a long conversation with the manager.
They seem to forget items ordered a lot. Fries are barely cooked im thinking its their new normal.
Not only is the quality of their food dropping dramatically within the last few years, but service is also seriously lacking.I remember when a hamburger patty was as wide in diameter to fit the bun. They once had the best fries in the industry! Back then the chicken nuggets were not dried out husks of leather either.Its amazingly sad what this company has become...Mark my words well, I will never order from this corporation again in my life. Likewise, I would not advise you to order anything from here again either.
Your reading a review of McDonalds? Really? What, youve never been to a McDonalds before? Have you been living under a rock? They have burgers, fries, chicken things, salads and drinks that you dont have to cook.
Food was good, had to wait a little longer, front counter Person was friendly
My experience at this McDonalds was probably the worst I have ever had in my entire life and Im 52 years old. My biscuit was hard I had to spit it out thats how hard it was for the first bite, my hash brown was cold and hard I had to ask for a freshly deep-fried one, my burrito was burning up but my English muffin was cold and hard. So my suggestion to you, dont eat at this location.
Tried new bacon bbq cheeseburger. it was just ok. bun was very dark from toasting and we paid close to $18 for a single and a double of these burgers. what a rip off. we never git food from here again.
Cant get orders straight food is always cold love McDonalds for there prices I think they need better hearing tools they need little handy wipes as well
This location is the worst theres no employee to take order at counter waited over 5 minutes to order and 11 minutes to get my order every time I stop there same problems
One of the worst McDonalds around. The employees dont even stop their conversations with other workers when you want to place and order. Often the order is wrong and almost always I get cold fries and a tough beef-like patty.Always barely clean and pretty drab inside. Almost all the employees define the term surly.Ugh!
Another place I never go and keep getting asked to review. I prefer to eat food that is not going to kill me.
Ordered sausage burritos To go. Burritos had two little tiny pieces of sausage and rest was ONLY cheese. Complained to manager wanted something different and wouldnt exchange because I had left store with it.Never will I stop at a McDonalds again.BATHROOM WAS CLEAN. ONE STAR FOR IT.
I ordered the crispy chicken sandwich. I have never seen such a thin piece of chicken. It looks like a nugget rolled out to cover some of the roll. Ive had this in other McDonalds and never this small.
Its a McDonalds. Service was okay, food was okay, but they had no condiments or fountain drink machine for use. Had to ask them every time I wanted ice or more ketchup. Overall, okay experience. What can I say.
My dine in food was thrown in a bag instead of on a tray, and my burgers tasted old and cold.
Nice McDonalds set in rural Western New York.Super-friendly staff and food comes out consistently hot and tasty.Love the morning breakfast deals!
Staff was very friendly and all had mask on. Service was fast, Coffee and desert I had were very good. Will be back for more...
Usually slow service. Tables not clesned regularly - sides are sticky and gross. Food is made wrong most of the time with special requests but if you take it as it comes it is ok.
I had work to do that involved uploading 60mb files. I was pleasantly surprised by the good WIFI despite warnings it wasnt that good. Beyond that. Its McDonds. Perhaps youve heard of them before.
Ordered 2 hot fudge Sundaes hit the spot on a hot summer day but they didnt have any nuts.
Its a new Mickey Ds , staff was pleasent and food well the food did I say it was Mickey Ds, unless its cold or made incorrectly you know what to expect.
Asked for 1/4 pounder with cheese meal. Asked if I could sub soda for a mcflurry or just get one because I had drinks at home. Anyway the dumb kid said yes then charged me for the 1/4 pounder the fries and mcflurry seperately... I refuse to go back there is an amazing Chinese place nearby tops and subway...
I dont like their hamburgers.I prefer Burger King over McDonalds.The hamburgers have a better flavor. Plus they also have onion rings.
Food quality over last 5 visits has just gone from bad to worse. Clean and staff is friendly but the food always seems dried out, overcooked and assembled in a manner that screams I dont care about what I am serving you.
Ordered 2 Steak Egg and cheese bagels on 12/1/20141 of 2 had a lang black hairI figured stuff happens, I went again today 12/2/2014 around 7:15 A.M. ordered 2 Steak Egg and Cheese Bagels with extra grilled onions...My first one had a black hair roughly 3 long in it again... these were made fresh, the girl at the window even had me pull forward and wait. I thought to myself, sweet fresh Steak Egg and Cheese Bagels.. Excited to eat I took a bite, I then pulled a hair out of my food.. I called and explained my issue from both yesterday and today. I was offered 2 free bagels or a refund on the 2 that had hair. No additional compensation offered, all 4 should have been refunded. I wont go back for the free bagels, no telling what Ill get at this point.I will no longer eat at the McDonalds of 12755 Broadway, Alden NYTim Hortons offers breakfast sandwiches cheaper and I have never had a hair in my food from Tim Hortons
Terrific people at this location. We get waited on quickly and theyre in and out of there in no time. I guess thats why they call it fast food.
Outstanding, friendly, vivid compliant. A great meeting place. Met my daughter there as it was halfway between us.
WAY OVERPRICED, minimal menu, compared to other McDonalds. Only customer-accessible items are napkins and straws...no ketchup on open counter!
Service was very good, friendly workers, quick turn around. Its McD , this place is on par with all other fast food joints.
Got a number 1 with Sprite. Sprite was carbonated water not sprite
Its McDonalds. No review needed. Sounded good. Now I regret it.
Good service just picked up food for nephews
Google says closes at 11 show up at 1045 for something quick and theres cars that but no one answering the drive thru. Such a crappily run establishment
We go there alot. Food is always great. Service is exceptional. Would recommend it to anyone.
This place is disgusting. Today december 19 we get there my son had a big mac and and bread was hard as a rock. The drink had HAIR too!! Awful!! Im sorry but never again!
Asked for a kids cheeseburger plain, went on to describe how plain - girl taking order rudely says I know what plain is. Get order, burger not plain. Get your job right. Its not that hard.
Wasnt sure if I was ordering at McDonalds or red robin ..2-big Macs 2- med fries . 2cokes =$23.00 that is insane....correct me if Im wrong $1.00 drink $1.79 fries ×2 that is under $6.00 so I paid $17.00 for 2 big macs..I even questioned it they told me the meals where $10.99 each....not even quality food.....
There ability to make McChicken actually helped me to grow some balls and move out of my parents basement. Thanks McDonalds!
Pretty fast service at this McDonalds in Alden the only problem is they got rid of the 6 chicken nuggets for $0.99. come on McDonalds you could give it back
Noticed somthing under the lid of my coke as I was finishing it. Opened up and there was 2 flies in it. Wont ever be going back
This location is terrible! They will screw up your order almost every tine. Fries are always undercooked & cold.
I went through the drive-thru ordered two cheeseburgers no onions also ordered a french fry when I got the order both of my cheeseburgers were cold had onions and my French fries were cold I should have just turned around and went back in but instead Im just complaining here!
This place costs more than a sit down restaurant. $13 for a meal combo is way too much. Never stop here.
Great people behind the counter. However this place has some problems. Dirty, understaffed. Food is rarely ever fresh
Great for the hard of hearing customers! The intercom was turned up really loud! ;)
Usually get your drive thru order wrong. Better off going inside. It is very clean.
Terrible chicken sandwich, over priced 6.49 Snippy girl with nose piercing behind the counter . Very nice manager, he took back my sandwich and gave me a refund.
Very clean and fast service. Very nice people.
These people have the worst attitudes
The kids at work theyre served me cold food
The hamburger was raw in the middle. I bought it as takeout and ended up throwing it away when I got to where I was going
Always friendly n fast service .
$12.07 for a quarter pounder meal last I checked that was a cheeseburger french fries and a pop dont think Im going back anytime soon
5 bucks for a tiny fish sandwich is rediculous.
Very fast service, reasonable prices when you have coupons
Was fine with a large group, I have no problems with the store.
Dirtiest restaurant ever, terrible service and awful foid, double fried fries or dirty oil...cold burgers....gross dont eat there
The food and drink is much better now than it used to be.
We like free chicken nuggets 😋
Busy so long wait , didnt get all of order and fries were cold
Dirtiest one ever been to, cant do online orders, piss poor customer interaction...
Lindsay was very polite with my family, and gave me the right change back. Very pleased
Food really was not good. Soggy fries and a warm sandwich
Friendly workers and fast service, unlike most other McDonalds
Nice bright,friendly, clean place with friendly, efficient staff and management. Great coffee. Good WIFI.
Worst McDonnalds Ive ever eaten at. Fries were burnt & burger was way to greasy
Very good service and the food was actually good
The best mcdonalds ive been too so far
I went to go look for my sweet&sour sauce and found a bug in my bag.
Foods always cold or lukewarm and just thrown together! Whoever is the manager that place needs to be fired!!
Very nice young lady ,Julie, wa her name all smiles an very people friendly, keep up the good work
Couldnt get an hot chocolate in the morning because the machine wasnt working.. Other than that everything was ok
Its fast food... If you expect anything above average then your just dumb.
The menu could use a revamp maybe try to become a better competitor
I mean, its Mcdonalds
It’s a McDonald’s, with the best service of any McDonald’s. Well done
A little slow... otherwise decent fast food.
I waited in line at 10:30 and wasn’t served, they close at 11:00
Nice quite atmosphere....very friendly and fast service
Rude employees, dirty floors and tables, were the only ones herr so its not like they are busy.
This is a good place to eat and bring young children.
Convenient if you have a milkshake craving!
Its McDonalds. Its fast and greasy goodness
New building same cold food and rude service
Floor was sticky and they got our order wrong twice.
Ok food if you need something fast.
Unfriendly and dont expect your cheese to ever be melted on your burgers
Ya knowIts Mickey Ds. Killer fries. A like the egg mcmuffins
Its a McDonalds its clean and staff helpfull.
Drive threw very slow. Best sweet tea
That dinner box was really a bargain for 2 adults and 3 little children.
My wife stopped there for her lunch
Supposed to open at 5 but was refused service
Same as always bacon egg and cheese biscuit and by the biscuits are rock hard
Same old stuff as everyone you go to.
Good service, clean dining area.
Very clean and polite
Food was hot. Staff was friendly.
Cold cheese burgers yummy
A total and complete disaster. Dont bother going here.
Dont eat at McDonalds. Its horrible for you.
Awful service..RUDE Girl manager. I WILL be going to corporate.
Love their French fries!
Very good and service providers were very good
Food was not as fresh as expected.
Big mac 2 for 5 bucks
Its a McDonalds. Clean quick service.
They can never get my order right.
Good people. Slow service.
Hate it had them make food with no gloves
Holley love her happy meals
Horrible cant make a sandwich right
Good McDonalds. Food seems fresh.
Old school where people take your order!
Good service and friendly employees
Usual garbage, but nonetheless convenient.
Its what youd expect from a McDonalds.
Not healthy but so good
Horrible. Worst service around
Good food and prices
Enjoy food, computers and playground.
Great service greatly improved
Clean friendly and efficient
Love my McDonalds
Wonderful place to eat.
Clean bathroom and salty fries
Matt Kromer fell in the toilet.
Not bad
Always good service!
Clean and good service
It is ok just getting old
Poor costumer service!
Clean, masks worn.
Fast food. Enough said.
🖖✌️🤘
Its MD s
Food was cold
Good good good food!
This one is over priced
Awsome
Love it
Is yummy exclamation
OK food
Never get it right!
Solid as usual!
Horrible Big Mac
Great service!
Ok!
Food was good
McChicken
Run!
Just a terrible sandwich
Great service.
Where are the eggnog shakes
Good price
Its the Golden Arches!
Weak mayo game.
Bought a coke
Nice
Services was grear
It was ok..
Slow
Typical McDonalds
Awful
McDonalds is good
Same old, same old.
Fast service.
Yum
Fat
Total reviews rating 3.3
199 Reviews for McDonalds 2023:
Review №1
2022-01-31Its hit or miss. Some times this location has pretty good food, then other times its been sitting out for a while and its barely warm when I get it. Ive had to go back in a couple of times and ask for something fresh. This location could definitely be better.
Review №2
2022-06-18We just got home from McDonalds in alden. My chicken sandwich was overcooked and the roll was burnt. My husbands big Mac was also way overcooked as were the fries. Second time we tried this place this month. Wont go back!
Review №3
2022-05-04Most favorite McDonalds, service is always great and very rare is there a mistake with the order. When there is theyre quick to fix the problem without attitude like some.
Review №4
2022-01-08Ordered a spicy chicken sandwich, I hope my 4 drops of Buffalo sauce are extra spicy
Review №5
2021-10-26I have had a taste lately for McDonalds french fries and the 2 cheese burgers. I believe that meal is number 7. Which is also my lucky number. Not all McDonalds in my opinion deserve 5 stars. But this particular one does. Maybe its the atmosphere in which these employees work or maybe they just know how to treat the customers. Either way it goes I always have a great experience when coming here. Ive never over paid, never given the wrong items, never had items not received, never had cold food and never had microwaved food either. Everytime Ive come here my burgers are hot and the french fries are hot and fresh. For all the money we pay for fast food you want it to taste good and fresh. Not rubbery, cold and microwaved. Ive never experienced that here. And everyone is very friendly and glad you stopped by their McDonalds. I absolutely love this one.
Review №6
2022-04-19My fv iced coffee was bitter af but the food aint bad here.
Review №7
2021-11-09Your average fast food restaurant. Prices are getting slightly high compared to other brand name fast food restaurants. Burgers and chicken nuggets are very flavorful and moist.
Review №8
2021-12-19Very fast! Employees are very nice I think one’s name was avery or Emily!! Such good service cant get over that food was perfect fresh and hot and it was fast!
Review №9
2022-02-13Never get an order right ordered a cheeseburger and coke.....2 items.....paid for a cheeseburger that had no cheese on it....come on people not the first time I got wrong orders
Review №10
2022-05-10Very clean place and polite employees. And fast service!