Kerbside pickup
Yes
McDonalds in Brewerton
Categories
Location on the map
Brewerton, Onondaga County, New York, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Play area
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 315-668-8444
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
McDonalds in other cities:
Comments (199)
Unbelievable rude window person at McDonalds in brewerton an yes I called an told them so.
Every time we order from here they forget something, they make something wrong, and/or the food is cold.i ordered just a shamrock shake on grubhub in april and i received a strawberry milkshake.these people are not worth the $14.50 that theyre being paid.
Typical McDs what more can you say.
Chicken nuggets were like cardboard and the burger was rawhide.
This McDonalds is the worst! The food is disgusting and cold always! You might get lucky once a year to get something that is freshly cooked. They keep food sitting some forever. NASTY! Will never go to this McDonalds again!
Service was slow food was cold
This McDonalds showed great customer service. I had a complex order and they got every item in the order right. I would have given 5 stars, but they burnt by sausage mcmuffin. I appreciate the ingenuity of trying to branch out with recipes, but you should probably stick to the dorm, and turn down the lever for the muffin toaster.
Loving the new mcdonalds app. Saves me money and gets me free food and saves time
Friendly service with nice location
SLOW! Over 5 minutes in the drive through for a coffee. Tired of waiting and needing to be places, I go inside for them to tell me my order isnt even up yet. A coffee shouldnt take that long. Left with no coffee. $15 an hour and this is what you get....
Working here is amazing!
Every time we go there they mess up our order... if I do t check it in the line. They get it right a few times so I stop checking... then of course it’s wrong!!! Went there tonight asked for double cheese on a Big Mac and no mustard or pickles on a cheeseburger and no mustard on another cheeseburger... the only sandwich that was right was they quarter pounder with cheese bc it was ordered as is. So disappointed... again!
I stood at the counter to place my order for over ten minutes. The workers would walk by to fill drinks and bag orders without even so much as looking at me. Also, I wouldnt consider fast food taking 15 minutes after finally placing an order. This has to be one of the worst run franchises in the area. Only the one in Canastota is worse.
No one in line. Still said it will take a while. We ordered a no 1 breakfast plus a order of hash browns and milkshake. With coffee. Took over ten minutes. And they forgot the coffee. Everything was cold. So then why was I waiting? Just terrible.
Could improve the drive through experience. If someone says NO PICKLES that is what they mean. Im allergic and BOTH of my sandwiches were inedible thanks to the incompetence of your employees. They also never include dipping sauces.
Its McDonalds. Great experience
Food prices have gone up way to high and you have to check your food regardless if u go through the drive through or go inside because they mess it up 99% of the time. One time I ordered a cheeseburger for my daughter and there was plastic in the burger that looked like it came from the cheese
Guy behind counter forgot my fries🍟i told him and he seemed upset and then he threw the fries in the bag, spilling all over the bag. The guy that took order was pleasant. The guy packing order was a very rude and acted inappropriate because he made a mistake and then took it out on me! Very displeased
5:30, 2 customers in lobby, 4 employees comparing their fingernails. 15 minutes to receive order.
This McDonalds has been open for forever. I remember coming here as a child. The building shows its age though and could do with a little updating. The staff are usually friendly and the food is most times made quickly and decently for the prices. The bathrooms are clean but for some reason the floors are extremelyyy slippery, not even wet I was slipping and sliding all over like an ice skating rink.
McDonalds in Brewerton, NY is the worst Ive been in. I travel on my job and frequently stop at different McDonalds. The service is poor, very slow and not very friendly. This has been my experience on multiple occasions.
Horrible service. Took me almost 15 minutes to get my 4 Mcdouble Burgers. The guy who was in front of me was still waiting for his food when I drove off. My bag was practically thrown at me with no apology for the long wait. One of the burgers had so many pickles on it that it was not edible. The second way to much mustard. The other two looked like a 2 year old threw them together. I will not be purchasing food there ever again. Brewerton Mcdonalds....Yuck
Tyler who works drive through is an outstanding employee great customer service and always has smile till masks were a thing but still I love getting him every time I go here deserve some recognition for the great job he does every day
Horrible customer service!! The two female employees had an attitude when I asked them to make me a new double quarter pounder because the meat was old and hard! And the fries were really old as well! And the store was dirty and there was soda all over the tables and garbage everywhere and the manager was sitting outside on his phone! Im very dissatisfied!
Typically slow service and food is generally not fresh (hard English muffins, rubbery chicken tenders). If I need fast food I go to one of the two towns over vs whats in my own town
Morning, Day, Night some good, some bad. Hard workers and friendly lots of personalitybut please dont have someone wait for fresh nuggets only to give cold fries and 5 old and 5 new nuggets.
People had additude and food was extremely messy. Many tables were dirty. We came during a storm not many people were out let alone inside the store.
The nuggets have gotten smaller!
Waited in line for 5 minutes. The line didnt move. Then it started to form in the shape of a y due to the limited space in front of the one open register. We had a 4 year old in the play place and decided to just give up and eat somewhere else. Almost as soon as I gave up my place in line and walked away, I hear a 2nd register open. You have 1 job, people.
Was there today ordered 2 cheese burgers and fries ...the fries were soggy and hardley warm and both burgers were cold and had nasty taste to them..like they had been sitting for a couple hours..wont be stopping in there again on my travels thru the area..waste of my time and money..
My husband was just there to purchase our dinner....Waited and waited no one was seen finally he loudly said hello.... manager came out saw him and walked away....my husband says really! He left ! This place is going down hill !!!!!.....Dec. 23rd around 7:30
10:40 ish October 18th 2019 . Orderd 6 cheese burgers a medium fry and a coke no one in line behind me and they give me 2 snack wraps and 4 tenders cane even get what I ordered now because they are close glad I wasted 11 dollars on this just to get screwed never stopping here again
Inexpensive and fast. Dining is done with digital tablets, no cashiers to deal with. Sometimes the orders in drive thru are not correct
Place is dirty. Good service but eww. Its a place of food service. Dont recommend unless your only going to get some Apple slices and let the kids play in there Mud cloths
Place was dirty inside tables,floors etc.They had like three people working and not one managed to make it look presentable for their costumers.
Better than some mcdonalds but the playplace means if you go during the day you cant eat quietly. They need more staff.
They get orders right during the days, not so much at night in my experience in past years. However, just last week they changed from 24 hrs to closing at nights.
Fair value for limited fast food menu at present. Would like to see salads come back here to menu.
Getting Better, I always get asked to pull ahead or into lane 1 or lane 2 parking areas to wait for your food. Also ordering food without onions and I still get them.
Absolutely filthy place ! I’m done with this pig establishment and useless employees. Never will I spend another penny here ! Hair in food, cold food, wrong orders, soggy fries, I melted cheese thrown on black burgers !!!! Absolutely disgusting !!!
Every time I go there I get my food quick and the fries is always hot
Typical McDs--fast, fresh and freaking good.
Service was great but our table still had food and papers left over from other people
Their oil has been changed in a couple of days. But if they changed the oil it would be a 4 star
I went inside and it Took forever for them to wait on me. Every time I go through the drive thru, I have to wait about 10 minutes for them to finish with the car in front of me
They were short handed but still got orders out at a good rate. Food was hot and fresh tasting.
Not so good very rude employee s
Friendly but drive thru was super slow the food was correct as well
Good Coffee for a Buck, I just got the 2 Sausage Mcmuffins with Egg for $4.00 Good, Drive through Line was longer than I like.
Food was very warm and got it very fast the place was very clean and very modern I loved the way everything was
NOTHING BUT THE BEST👍
Service through the drive-thru could have been a lot faster very slow .
I like this location. Never had an issue
Love this store! The staff are very pleasant, consistent tasting food. Thank you!
I love the McNuggets! Sometimes there is a bit of a wait, but mostly straight thru with good service.
Very polite manager and girl at counter. Food fresh and delicious. Pleasant atmosphere!
Went inside was fast to order and get food lots of nice people
Great dunkin. Ive never had bad or slow service here even though theyre pretty busy. impressed
Good McDonalds, just short staffed like most places.
The quality of food is equal to the prices. So you cant really complain if youve chosen to come here.
Hey McDonalds is the same anywhere you go slow service girls congregate iat the drive in window . The tattooed up guys standing around talking
Warm food friendly service dont make you wait ten minutes for food
Very fast and clean. Restrooms looked good
Very long wait..15 minutes, no tarter sauce on my fish
Brung a bus load of fb players there43 players they were fast accurate on orders polite curious they were pros
Not busy and missed the app order...then shorted me
Good customer service. Very efficient. Courteous staff
One of the better McDonalds. People are friendly and fast. Clean. Food good.
Good McDonalds but busy during the day have to wait 10 minutes in the Drive-Thru at 1:30 on a Monday
Service was good, its a McDonalds so everyone knows what they serve
Because they were the best McDonald thatt treats people as they should be treated
Slow service
Most of the time pretty ok, its mcdonalds , you get what you would expect from a fast food joint.
The food is delicious! Best Chicken Piccata Ive ever had.
Got what we asked for, food was hot
Consistent McDonald quality. Good place to have a bite (just off I81 north).
Great fast service. Excellent mcdonalds, friendly staff
Very clean environment. Staff is very friendly. Food is cooked to order. Highly recommended.
This mcds is an enjoyment to visit, the drive through is very speedy
Quick and polite
Asked for 2 sweet teas and got one with ice when I clearly didnt want ice
Took Grandchildren, they loved it. Neat and clean, service was great
Its McDonalds! Lots on the menu but still the same old thing. Need something with a healthier option it wouldnt be here.
Great area for walk or hiking beautiful views of falls and pic Nick. Loved it
I only eat breakfast sandwiches and their coffee. They are the BEST for those!
Good food, good prices. You can usually get in and out of here fairly quickly with your food.
It took forever and our order was messed up.
Wonderful employees! They made my coffee just right!
What can you say. I went here to drown out the voices in my head that told me I shouldnt eat this stuff its going to kill you.
Very clean and very friendly staff!!! Way nicer than most Ive stopped at!
My Big Mac buns were burnt how just how
Shamrock shakes are awesome!! French fries good too. Burgers well ok
The people here are so freindly and the food is always hot.
Just not good like they where years ago and prices are rediculous...almost $9.00 for a fish fillet and a chocolate shake that they now put whip cream in place of the shake.
Real good except the shake machine was broken
No complaints... Thanks McDonald
Food was fresh and 🍟 were good and 🔥.Loved it.
Kids love to play mom spilled coffee and nobody didnt even bother to come and clean it geez
Poor food no dineing inside
Hair in food long as a spaghetti noodle, never will I eat there again
Just another McDonalds only slower service than I recall them having.
Ordered large fry and was given small without receipt and paid price for a large.
Food was great. Service was great.M
Great and fast service
Its a McDonalds. All was fine. No issues.
Mostly like any McDonalds but the new renovation is nice
Better than most My ds I would say :)
Nice busy, clean location.Kids play area.
Not enough employees, the whole restaurant was packed full of people and only one person running the register
Its mcdonalds. Wish the would bring back the breakfast bagel sandwich....
This place has been going through a remodel, but the employees have been working through it.
Eh McDonalds food- good environment for children. Eh good quality.
Good but its fast food so
Great experience. Did not mess anything up
Place is a joke, always messing orders up and McDonalds is way over priced nowadays its ridiculous
Good double cheese burger. Hot fries. Good service.
Its McDonalds no one really wants to eat there youre just poor
They gave me too many sauces with my nuggets and forgot to give me my large pepperoni pizza
Standard mcdonalds. Good as always
Good experience. Nice and friendly staff.
Just got remodeled. Now the only McDonalds with kiosks. They have 2 of them
The wait was forever. Crew was very confused about what they were doing.
Used coupon, no hassle everything good and hot.
Ok for quick food .Peoplevery nice
Order was filled wrong..staff was rude and Frys when I finally got them where stale
Its mcdonalds. If i could have Mcds fries and a WHOPPER ID LOVE IT
Great
Kind of slow service there today and my order was wrong
All my food was cold
Quick, good food and quality service.
Not capable of multi tasking. Took the fast right out of fast food
Always nice folks there and good service
The only good thing there it there strawberry bannana smoothie
The manager is the best to visitors and his employees .
Horribly dirty. Paper thin burgers on every single sandwich. Over cooked fries. I wont be back there
The night time shift works poorly :/ I get it if there tired but they forgot 3 THINGS OF FRIES!
Food was hot and service was fast.
The female employee was rude.
On that side of the road, drove up for chocolate shake, dont eat there.
Fries arent fresh unless you state you want them fresh.
Clean, friendly, & very efficient
Chicken sandwich deluxe was bangin
Nice remove no more children space
Tiny place with awesome Philips cheese steak!
Your standard McDonalds with a playspace. No problems.
Typical food but very clean and friendly staff
Only good if you have kids, and want an upset stomach.
Service was ok food was mediocre
Shop city location has gone the worst to one of the best
Good service. Very nice and polite
Its McDonalds lol forgot my apples
They NEVER get my order right. EVER!
I just love big macs
Just like any other McDonalds nothing special
Has far as McDonalds goes is pretty good
Fast and fresh
I like McDonalds they are the best
Its Ds, friendly sometimes, good sometimes.....
Good food
Good food good price
No issues, food was fine.
My chicken mcnugets all 20 were cold
Good service and tasty food
Very friendly employees! Keep it up!
Dont like the fried onions on the mushroom burger.
I didnt go to McDonalds I went to dunkin
Its not food. Dont eat it.
Wait times for drive through are lousy.
Not the right place if you want a burrito supreme.
Slow service and messed up orders
Just went to the rest room
Slow service good food
Burger was good bun was burnt black
Good food
My children love the big M
Lots of people waiting for service. Not enough help.
Didnt like no refills on beverages
Staff in window was very rude
Just as average as the rest of the chains locations
Got the wrong food
Kid touched face while gloves on continued working
Decent service. Early morning.
Food cold and sloppy as usual
Ok, occasionally forget items.
Super friendly staff!
To long of a wait
Bacon double ch.burgers, and a apple pie...yum!!!!
Very good thank you
Go there almost every morning.
Total reviews rating 3.6
199 Reviews for McDonalds 2023:
Review №1
2022-08-12Check our bags for your food because they moss food all the time and aways ask for fresh food or it will be old. But the worker are nice
Review №2
2022-03-18Its sad McDonalds allows employees in their like the ones I endured tonight. First in the drive through the guy ask me if i even want my change WHAT!!! Ofcourse wth.. u serious and then I get another who completely act like hes ignorant upon talking to him and then proceed to not say anything what friendly service. See people we allow companies to think they are to big to fail but its on us to make sure the understand its the customers who pay the service they are giving and if u can do it find another job that u can do unreal McDonalds . 2 big to fail thats our fault American
Review №3
2022-04-23If it were possible it would get no star at all. Very rude and inconsiderate to customers. Cold frys and cold food. I spoke to the manager who gave me a refund who also didnt seem to Intrested in the work ethic of her employees. I have no desire tk be a returning customer. Its a wonder why this generation of workers have become lazy and entitled. $15.50 an hour and still cant get an order right.
Review №4
2022-05-18Totally could not get my order right... They had an attitude about it...when asked for a manger they looked at me strange. None to be found bad place to get food at
Review №5
2022-05-23Each and every time I visit this location I receive stale old cold food and it’s the most disgusting unprofessional McDonald’s establishment I’ve ever been to. I live fairly close to the location and wont be a returning customer , this location is a disgrace
Review №6
2022-06-18Sweet stop on a hot day out with Rosie
Review №7
2022-05-13It was a fairly clean place.....the manager wasnt that pleasant when I was trying to talk with him... When he was pulling down the signs .. that they welcome comments...
Review №8
2022-06-09Great a lil slow but fresh hot food
Review №9
2022-04-03Always slow and overpriced if you even get what you order correct
Review №10
2022-06-05It was as expected. Clean and the food was decent.