Kerbside pickup
Yes
McDonalds in other cities:
Comments (199)
Just ordered via UberEats a Grandxtreme meal and this is what I got. Soon as I bit into the burger it felt mushy. I then spit it out and this is what I saw. I called McDonalds and the employee states “you should’ve asked for well done”. Im like my burger is completely raw!!!!! I wouldn’t even feed this to a dog 🤮🤢. Never again! They get 👎🏾👎🏾👎🏾👎🏾👎🏾 down
Enjoyable Clean,Friendly,Safe (Security on Premises) with Fast Service >>>>>Carmel Frappe + Coffee Delightful Every Visit iZAwesomness!Thank You
Very transient crowd but quick and superb service!
Very rude and disrespectful workers at that location. There needs to be better management and someone who isn’t going to join them
Food is always good, service was kind of slow.
Worst slow food ever. This is not the way a McDonalds is supposed to be run. And yes, Ive worked in a McDonalds so I know how this shows supposed to go.The people here have the worst attitudes, food is slow. It took them 16 minutes to get me my food. The self order kiosks dont give out receipts and the runners cant be bothered to give you anything, even if its something they were supposed to give you like napkins or your sandwich. They spill your fries all inside the bag. The bathrooms here are filthy.The only reason this place is still open is prob cos of its location. Its next to the subway stop.
THE SERVICE WAS GREAT 👍. FROM LUCIANO SS. LIVE FROM BROOKLYN,NY.11213 LSS.
Too many beggars in front. Sometimes theyv will come in to panhandle and staff will not do anything about it.
Always have to check your bag before you leave there to make sure Everything that you ASKED & PAID for is in the bag 🙄 Staff Attitudes arent the greatest. Sometimes the sweet tea is sweet sometimes it tastes like some1 forgot to sweeten it altogether. Ehh
Their ice cream machine work!!!Fries was hot, sandwich was wrong, but thts okay. I jus wiped tht sauce off
Busy but efficient in my experience. Its like there used to the crowd so they know how to handle it. Ive never waited too long at this location.
Thank you for still delivering service when community members make it so hard for us to just be normal people. My order was correct, and freshly prepared. Thank you! Not every brand can deliver the same quality of service.
Come on now, the ladies running this place are fantastic. Only once in nearly 30 visits have I gotten 2/5 food. The rest of the orders were at lest 4 or 5 out of five. Last time the manager was running two cash registers flawlessly. Really impressive and appreciated. Everyone in this spot deserves a raise and recognition for serving our community so well.As long as your expectations don’t exceeded the general McDonald’s standard 9/10 you won’t be disappointed. I will continue to come back. Service is super quick even when the place is smashed with customers. If corporate was smart they’d take note cause this is efficient, consistent service.
My friend is visiting the country for the first time so I want to have her sample and experience the best. She naturally wanted to try McDonalds but I was hesitant about this one because, lets face it, we were passing through here and these chains do not take care of their shops in the hood. I reluctantly agreed after my warning and disclaimer. I would just leave some questions. 1. Wheres the ketchup with my order? 2. Where are the napkins? 3. Why arent you cleaning up after your patrons? 4. Why is the restroom so nasty? SIGH
The service was great aka fast BUT the no dining policy was being ignored by patrons and people were just hanging out like it was ok and the store policy clearly states no dining in
I love Mcdonalds and the food there is Amazing! I advise you to try the caramel frappe or the vanilla shakes 🤤
Very hardworking Mcdonalds. I feel like they deserve a raise for the hard work they do. It must really be a tuff job but compared to other Mcdonalds the management here is very professional, very fast, and always give quality food. I highly recommend, especially in the heart of Brooklyn.
Well service to slow bussy place
Clean and service was fast.
I usually go in the morning for breakfast and a coffee. If the Spanish gentleman who I assume is the manager is there a things run smoothly! Always fast service and a smile. I have gone when he wasnt there in the morning and the service isnt nearly as good. Went a few times for lunch and theyve gotten my order wrong, but overall clean fast service.FYI: the table service sucks!
They must have new management because the girls that work there now are a bit more pleasant than the girls that used to work there.
They did a nice remodel to the store and the few times Ive been through lately they dont have all sorts of crazy looking people in the spot. I like that they have those self ordering kiosks and I can hop in and hop out. Doesnt seem like a bad place to sit and eat, where it used to be a diaster. The workers a little crazy at night, but it seems to be a fun group. Stop in and see if you share the same assessment.
This McDonalds locale is just across the street from the entrance to the subway station on [Eastern Parkway & Utica Avenue]. Extremely popular. Great with everyone here who stop in for a bite to eat. They are busiest one that outdoes many in the five boroughs. Though, like anyone else who enjoys McDonalds knows all too well how great the food is ... which is always a good reason to keep coming back for more ! ! Undoubtedly, if youve tried one spot youre bound to try another. Then pick a favorite that will make you happy!
The cashier was incompetent and got my order completely wrong. I even repeated it to her, and she somehow still got it wrong. She also did not have a good knowledge of the promotions, and did not inform me that a sandwich I was ordering was not a part of the deal when I told her I wanted. To make matters worse my crispy chicken sandwich was overly cooked and hard.
The service was good. I had the extreme bacon burger. Delicious and fresh. I was having lunch before getting on the train to finish my work day and figured it made sense to use the restroom first. The bathroom was dirty. Toilet tissue all over and the sink was clogged with tissue.
I had a great experience here. it was around 2pm on a Tuesday. The customer service was great at the register. The place was very clean and the food I had that day was very fresh, the tenders, fries and a mcdouble. the maintenance female worker was very nice, she asked how I was doing and if i had everything I needed, i actually needed ketchup and she went to go get it for me. that has never happened to me at a McDonalds. the line moves fast when there is one and you get food in a good timely manner. i used to be a manager in retail. so Im very glad with my experience here today. It was also my first time here.
I was quite surprised by the new decor and pleasant atmosphere from some workers. It was nice to see how they were trying to engage with the customers. Very nice! I also noticed the owner or manager was there which may have made a difference. I would recommend that he comes in every day and continue to set a high and positive standard. God bless!
I grew up here and although the facilities are newer, the staff has as usual some attitude problems.Ive often noticed verbal tussles between the staff and the customers. The staff when apparently overworked seem to let their stress spill over into their customer relations.Now that coronavirus is around, the facilities appear to be cleaner, but when it was open to seating it was usually quite messy.I understand the customers themselves can be tough in this neighborhood but the staff should try to keep their own stress amongst themselves and put on a smiling even though maybe forceful face.also again I realize this facility is busy, but sometimes the food seems to be undercooked. Specifically the bread for for instance the breakfast sandwiches, the McMuffins are not always toasted they can sometimes be quite cold and seem almost to come right from the package. I personally prefer the mcmuffins to always be toasted.Updates Dec 10, 2020:Even though we are in the midst of a worse than pandemic from Coronavirus. I walked into the store and there are at least two customers not wearing mask that no one is approaching or telling to leave the store.There is one woman without a mask sticking her head behind the counter to talk to the staff.On the staff most of whom are young are wearing their mask below their nose.An utter failure of safety precautions. Thank God the virus is not as deadly as it could be or else all of us and the store would have surely perished.For general safety I would consider not going back to the store at all. Maybe even reporting them.
No good service, employees look uninterested and as retail store manager, I understand certain nuisances of workkng in the industry. Sometimes homeless people come in and some customers ignore it because they are people just like us while others turn their nose at them. Its a thin line to walk as a retail worker. I saw a homeless person come in and they way she screamed for him to leave was just distasteful, I understand the reasoning but you have to be respectful and professional when handling those situations. It was just a BLAH experience.
Uh. Too many people working in giving out your order and always is a line waiting
Every time I try to give them a chance I see something I dont like now going in the store it says must have a mask on to enter. But while Im on line one of the only people that dont have a mask on is the people making the food and shes back there talkin and then another male is back there with his mask down off of his face doing the same but yet they get on customers for coming in without a mask
Convenient, although the renovation look nice, its no security for the workers, its too open, I saw a customer place her butt between the two registers waiting on her order, plus too much homeless people and chaos in there too often, and the security hm!🤔well thats another story🤭but I guess better cant be done.
Its good but 1642 fitkin ave MacDonald bad
Below standard if this location is a franchise i think corporate should revoke there membership. But for the most part management who worked on that shift should be replace immediately!!! I cant blam it all on the workers when their is no proper team leader. Do better people in that community deserves better.
It was cool in and out very quickly I was a little disappointed that their strawberry cream pie deal was not as affordable as the one I get from the McDonalds on the other side of town
Service is slow...orders take very long. Workers preparing food in front dont wear gloves. Purchased a small chocolate chip frappe...was very wayery. Not enough ice. Was made very sloppy...cup was sticky with syrup. Really hope they get their act together.
Efficient Service,(nice and Speedy) the staff also knew who they were serving. Meaning they remembered and brought you your food directly. I Appreciated that! Smacked at the telly locked out (long story....got out from work and some Harold and Kumar Shit happened to sum it up,and mean while my Lady is falling asleep....Sheesh! And Im Smacked!!!) so I figured Id send a flick too.....
This is consistently the worst McDonalds I have ever visited. People who give this place a positive review must be out of their minds. It is always slow (I typically spend 20+ minutes waiting for food), the food is never hot and fresh, and the staff as well as the manager are rude, and its absolutely filthy at all hours.
Mobile order has been becoming struggles due to the technology difficulties. I tried to avoid the line and use the self order mobile screen but its still struggling to order from there with mobile app and to pay it with debit/credit cards.. Fries gets better and improve taste so far. I hope they use the sunflower seed oil to fry the fries and any food on the menu. The cashier I apporached was patiently with a deaf customer so far. I would like to see more staffs to be more patience more often.
The fastest Ive ever had
About 7 chicks working and nobody actually working. The girls had attitudes that matched there faces and one young lady actually told a guy you dont hear me calling your number, next time I wont continue screaming it out 🤔 the audacity. This place is just to slow and perhaps need new management and a team
Great costumer service , nice workers and clean
DO NOT SUPPORT THIS MCDONALDS. They are lazy and slow. Going in person, no matter how busy or slow it is, you are guaranteed a 20 min wait for your food. And 9 out of 10 times if you order through Uber Eats, they will forget something from your order.They should close this dump down. Oh and lets not forget all of the homeless and junkies that are allowed to sit and congregate w/o ordering anything making your in dining experience that much more comfortable.
They never give ketchup. You always have to ask for it, and always they give you less ketchup than you actually need. Also, too much ice in beverages. Recommend this location need an update for customer service.
Great convenient, to my address. Its always busy. Food is good, along with the customer service.
Eastern Parkway. Has many unsafe variables. That attracts highly potential criminal activities where locals are warranted towards hate crime attacks towards visitors who arent aware. Not the best of places. However the location can be reformed. With community team work with the public authorities & Mayor Bil De Blasio & African & White corporate sponsorship funding. development renovations within converting some areas into, various business attractions that basically gives those that are of the many of the low income & are in desperate need of employment. However can be trained / follow general instructions (no education/experience required training) within the community creating these various jobs for all within the joining communities. Even an Corporate McDonalds Inc whereas developments for crew members & those of joining communities are given a chance to submit their ideas to a community based Corporate McDonalds Inc Establishment . If it follows within standards. receive . settlement payment. The community could use also. Tenant Watch Units in collaborative efforts with the public authorities & the Mayor Bill De Blasio. This builds community incentives, within re-gaining & reforming the community into a safe / cleaner environment within steps for all conservatives who resides. Something to Think about it.
No mask period. Raw fries because they pull them to early, and just abrasive staff. Definitely not worth it, unless youre desperate.
I love the Double cheese burgers and their fries. Im sure everyone loves the McDees fries. Word Up!!!
I order a big breakfast and they give me no pancakes to my order. Also I got no Napkins. This place is sloppy. When I ordered a gogurt I never got it. This place needs to shut down. They’re always forgetting your orders or messing it up.
It seems to be always crowded but Im always in and out. Fast service and readily available seating. Shockingly my order is always correct. The location is very convenient. Love that they are opened late!
Location is doing better than they were with keeping the homeless and not having a fake security guard customer service has really taken a turn for the better but theres always room for improvement Im looking forward to it
Its In the neighborhood so its convenient.staff is usually friendly. However the place need to be better cleaned. Tables and floors are not kept clean in a timely manner.
This place was horrible. All the employees were working with their coats on in the kitchen. Rude customer service and VERY slow! If you order from the self services kiosk, they serve you last! This location was disgusting. The eat-in area was dirty. Receipts all over the place, trash cans over flowing.
The machines do let me order without talking to someone which can sometimes be a plus. The service was quick with ordering although the wait was considerably long. The food was well prepared as well. Keep it up!
Lately theyre losing their touch with the customer service. They do not care anymore. Sloppy and forgetful servers during peak. Two register only and no one is being directed to the kiosk. Get it together or lose a faithful customer.
Cashier nasty attitude.. I ordered 2 ice cream at 8:26 waiting ontop of the bad customer service I had to go back and ask there manager to have them make the ice cream 😒😒
Counter service can be edgy for example snappy when answering a question one clerk got really nasty when he mistaken someone elses order for mine. They never respond to help request at the automated menu machine. Another time a counter person actually used theF andS word when referring to mentally challenged person. None the less the food is McDonalds quality , no better no worse..
Homeless people hangout spot
They have a mc-griddle with egg and bacon that pretty good. The rest of the food is still crappie, but Ill give them credit for that mc-griddle.
I Only Go To Use The Bathroom And Thats Nasty 🤢😷🤒 Although It Was Renovated A Couple Years Ago, Its Okay 👍🏾👌🏾 But It Done Got Nasty 🤢😷 Ever Since, I Really Dont Buy Unless Im Truly Hungry OR Have A Taste For Something, Other Than That I Dont Do Fast Food!! Sorry About That McDicks🤷🏾♀️🤷🏾♀️🤔🤔🙎🏾♀️🙎🏾♀️ It Is What It Is 🤷🏾♀️🤷🏾♀️👍🏾👌🏾✌🏾☮️👏🏾 👋🏾😊 😉😎 😎🙏🏾 🙏🏾
Gotta say, I know its only McDonalds, but the place seriously needed a makeover, the new setup was so needed. Went in today and service was good, even got food sent to my table. I can appreciate that. I hope the cleanliness keeps up.
Really busy McDonalds I guess because of the location so expect to see a line when you arrive but the staff is pretty quick and expedite the customer fast. I always have to check my order because they always forget something
Now I ordered an mango pineapple smoothie and it was trash!!! Like the first time she give it to me, I told her it’s too watery n then the second time it was still watery!
The store is to small for the volume of customers, 1 grumpy cashier on the left and another just smiling through the orders. So I ordered at the self service kiosk specifically put no pickles, lite salt, but received 2 cold salty burgers both with pickles. I didnt have time to send it back so I ate the fries they were hot. Not goodAs for overall; The security guard REEEEEALLY needs training its children and families and cursing and yelling at the top of your voice to get your point across is not at all necessary. He needs to be in uniform and relax. I dont know if any of this will help this spot was out of control before they remodeled amd now its a nice smelly food spot. Yes when walking in it smells of dirty mop. Its just no at all a good experience, Im sure i wont be back.This place gives the golden arches a bad representation of what i know can be MUCH BETTER.
They run a tight ship. Efficent & speedy service is on the menu. Hospitality specialist, Tony is awesome at providing the kind of service one may not expect at a fast-food establishment. Kudos. Radio Disney though?
Im not a coffee drinker at all. Due to the heat weve been getting for the past couple of weeks, it drove me to try the frappe. So so good. On the chesp too
Hot food, slow service, staff with an attitude. If you can overlook whos serving and JUST concentrate on what being served, GO FOR IT.If, youre sensitive and take things personal, there is another McDonalds on Utica and Clarkson.
I dont know why I go to these places , the food was not fresh, it taste like my chicken sandwich was frozen more than the movie. The sandwich brown in side which let me know it wasnt fresh.
Theres furniture thats not screwed/secured to the floor and for the untrained eye such as my 7yr old son who fell and hit his face when attempting to sit on the stool . Not happy. Caused a bruise over his left eye lid..
This was my first time buying food at this location and Ive had the worst experience of my life. The place was very untidy and they were teenager roaches crawling on the column. This place needs proper management
Beautiful chairs for my dining room and he delivered them immediately, and the price for solid wood chairs is unbelievable, he promised he will make my couch when he came to deliver the chairs, good service, efficient
It made my Oreo Frappe without complaining and I got my order pretty fast, it was the same the last time I came there so Im satisfied.
The renovation really saved this place but I think they can do a little better with the way they maintain the cleanliness especially in the bathroom. The service is ok, very convenient location also.
They made my food just the way i like it and they are very well mannered and very clean.
Theyre always prompt and are hard working people. They talk alot but I guess thats Caribbean people. Im trini so i understand😆
I ordered my food through the kiosk, which was an inconvenience because it wasnt printing any receipts without warning. I had no idea if my order was ready. The manager on duty had me wait 10 minutes to get my receipt printed out. Customer service is very poor here.
You can afford $1.00 dollar menu and you have a choice of any two big mac for $7.00 dollars a good deal try it man .
Though its a junk food but if you wanna order a burger, make it at least quarter then ong taste the fresh meat
MEAT IS HALF COOKED. THEY PUTTED WHAT YOU DIDNT ASKED FOR AND FORGET TO PUTTED WHAT YOU WANTED. HOMELESS IS TAKING OVER. THE MAKE OVER IS GREAT BUT THE CASHIERS NEEDED TO STOP WORRING ABOUT THEIR LONG NAILS AND HAIR AND WORRY MORE ABOUT THE LONG LINES. ETIQUETTE IS NEEDED BADLY. 😒
I went to the one on 5th Avenue in Brooklyn and its they made the wrong drink and he tried to correct it and then I got a stomach ache from drinking the. Capacinno. Maybe I was allergy to something he put in it, but I had the same drink 5 days before at another location in Queens.
Ordered regular tea got sweet tea was told its the same its not.Had to ask twice for hot mild sauce.
Fast service. Customers arent allowed to use the kiosks because if covid. Decent place
It has fast service and the workers seem nice. They just have a habit of not putting sugar in the ice tea
No place to charge your phone as a paying customer. A lot of loitering loud people. Bathroom needs to be cleaned more regular.
Only get 3 things only mc griddles, apple pies and mango pineapple smoothies. They are nice and fast. Oh and they dont burn their pies 😋
It was horrible. The fillet of fish sandwich hardly have any tarter sauce, the cheeses was small and it shrunk.
Still waiting on the vegetarian burger option. The security guard was very rude to a man selling DVDs but, did not have that same engry for a guy handed out flyer .
The best mcdonalds ever, friendly staff , great fresh foods , never a long wait
No enforcement of social distancing, customers allowed in without masks, staff without masks, customers sitting and eating when indoor dining is illegal
Clean. Quick service
Tried this spot in the past with my friend and I am hooked ever since. I enjoy the awesome vibes and flavorful food and beverages. Highly recommended.
Great service clean place nice employees
The person taking the order was neat in appearance, polite,friendly and took the orders quickly. Pick up services was a little slow
My wife and my 2 kids came out of Doctors office tried to treat kids to lunch. This McDonalds was worst ever. The girls taking orders were rude and nasty no frappes or smoothies, no milk in kids happy meal.(bad place).
I don’t know about others but it’s a major turn off to have homeless people inside a restaurant begging. This McDonald’s has many of them, as well as they occupy the seats so there will be no where to sit overtime if this continues.
Its a clean space with sufficient seating. People crowd around the pick up counter but the food comes out fast
The services was amazing... U order your food they give a # and someone bring ur FOOD to ur table... I 💘 it...
The Service was horrible waited over 5 minutes for they to give me food wild they keep callin another for there . Then on top of that they still keep me waitin for my drink .
Me and my children just had food poisoning from this place
Fast food restaurant so nothing spectacular about the food. Service was exceptional and makes me want to return
I like the new service style. They bring the food to you and there isnt a big wait. The kiosk are nice too.
Well designed interior with the table order kiosks and modernized seating. This McDonalds makeover was a complete success.
Good service especially if you know the workers and ur a regular I get my order in no time
Currently they are not doing well. It takes forever for order to be ready then came wrong all the time
The service was good and they got some fly honies working up in there
Horrible attitude from staff. Place is dirty upon entrance and the bathroom is atrocious. I was welcomed by a bloody open pad i was disgusted. COME ON.
Clean, people taking your order Polite and very nice I recommend it
January 21, at 345pm I order my food and the manager must not like me she gave everybody else they food and I told her that my food is right there she going to over look me .I will never come here again and I will make sure I will do the survey when I get home
I hate their service, it seems like everybody that works there has an attitude. If you dont like your job, then you should leave and let somebody who loves their job take your place!👊👊
I,personally, had a problem with one female worker there. However, another worker there was very helpful and a delight.
Cashier - unrespectfulDispacher- unhelfullBathroom - nasty and dirtyI dont understand why,why the manager does not inspect the site.
One lady was so rude to this man because he ask if there was wipcream but there service is fast
This place is always unorganized, messy, homeless hangout and they are slow as hell. Usually only one cashier to huge line and most employees have attitude
The siblings Richard and Maurice McDonaldopened in 1940 the first McDonalds at 1398 North E Street at West 14th Street in San Bernardino, California (at 34.1255°N 117.2946°W) but it was not the McDonalds recognizable today; Ray Kroc made changes to the brothers business to modernize it. The brothers introduced the Speedee Service System in 1948, putting into expanded use the principles of the modern fast-food restaurant that their predecessor White Castlehad put into practice more than two decades earlier.[citation needed]. The original mascot of McDonalds was a chef hat on top of a hamburger who was referred to as Speedee. In 1962 the Golden Arches replaced Speedee as the universal mascot. The symbol, Ronald McDonald, was introduced in 1965. The clown, Ronald McDonald, appeared in advertising to target their audience of children.[11]Ray Kroc joined the chain in 1954 and built it into an eventually global franchise, making it the most successful fast food corporation in the worldOn May 4, 1961, McDonalds first filed for a U.S. trademark on the name McDonalds with the description Drive-In Restaurant Services, which continues to be renewed. By September 13, McDonalds, under the guidance of Ray Kroc, filed for a trademark on a new logo—an overlapping, double-arched M symbol. But before the double arches, McDonalds used the a single arch for the architecture of their buildings. Although the Golden Arches logo appeared in various forms, the present version was not used until November 18, 1968, when the company was favored a U.S. trademark.The present corporation credits its founding to franchised businessman Ray Kroc in on April 15, 1955. This was in fact the ninth opened McDonalds restaurant overall, although this location was destroyed and rebuilt in 1984. Kroc later purchased the McDonald brothers equity in the company and begun the companys worldwide reach. Kroc was recorded as being an aggressive business partner, driving the McDonald brothers out of the industry.Kroc and the McDonald brothers fought for control of the business, as documented in Krocs autobiography. The San Bernardino restaurant was eventually torn down (1971, according to Juan Pollo) and the site was sold to the Juan Pollo chain in 1976. This area now serves as headquarters for the Juan Pollo chain, and a McDonalds and Route 66 museum.[12] With the expansion of McDonalds into many international markets, the company has become a symbol of globalization and the spread of the American way of life. Its prominence has also made it a frequent topic of public debates about obesity, corporate ethics, and consumerresponsibility.
Its a ok store but service is good and friendly staff.
They are slow very rude and nasty to customers even the managers never seen anything like it before and its like the general manager is slower than the crew I have not met one manager who has had a good attitude and the food forget about it
My Quarterpounder meal was promptly completed. Courteous staff. Ample sitting space.
Love it.
My visit was great fast service friendly staff and have a great sense of humor
Lord!!! Its hottt in BK today & theres no ac in this joint! My cashier is very nice tho, so that almost makes ip for it
U get your order faster when you order from the app
I love Micky Ds. My first Big Mac was 1970, I think.
I love the fact that the staff is always laughing and keeping their spirit up high rather its noon or late in the evening
The food is the best, i recommend it to anyone who likes McDonalds. Seriously, you can taste the difference and you will always go back.
Poor customer service the management here in New York City franchises ghetto fabulous
I like a place that has security & this McDonalds has it. Oh! The music is great too.I have other good things to say but thatll do for now.😁👍
Service was quick and fast food was nice and jot
The food is good. Good customer service.
Great service
After paying I had to beg for the bathroom key, the staff just started at me. When I let them know that someone else was waiting then they opened the bathroom
Service is very poor. Staff rude, unprofessional and sloppy. Management needs to clean up the bathrooms and stop people from using the restaurant as a hangout.
The wait is horrible.....the got rid of all the cashiers.......less jobs for people, poor service. I told my child never again will I go into that McDonalds
Standard McDonalds, expect no drinks refills.
Service is horrible. Rude behind attitudesNasty and gives food that might be out for god knows how long
Ppl there are over worked
I go to McDonalds at least 3x a week even when Im in Aruba Love the coffee.
The staff is rude, slow & not helpful. You can fix up the building but if you keep the same rude employees whats the point?
It has its own machines and things, but u have to use a credit card which is an advantage for credit card users. In cash, u would have to go to the counter
Dirty nasty location all the employees have nasty attitudes and the place always look a mess on the food serving side poor cleanliness
Recent renovations have added self-ordering kiosks that werent operable when I went in. The place is clean and open late, but at the end of the day its still a Mcdonalds.
Amazing manager she got me free big cup thank you so much
The food is old. I strongly recommend never getting breakfast at this location ever
The place was filthySome staff unwilling to help customersPeople walked away leaving their orders it was taking too long to serve them
HALF OF CHEEE ON MY FISH SANDWICH
Expect to wait a very long time even if its empty. And it smells like old bum coats. Oh yeah they forgot my sisters fries.
Love the crew here!!!! Great mcdouble always get my order right try the milkshale I got chocotlste
Convenience and service is quick, one small problem is they never give u ketchup
I placed my order at the kiosk and took the numbered tag. However, they dont have table service.
Bathroom was smelly and a man begging at the door , he even was telling me not to take my bike in store and he would watch it for me.
U already know about the food. Ppl are nice here
This location has definitely upgraded.. The staff is pleasant. Great new look
Really nice and organized. I see that teenagers love to come by to hang around as their chill spot.
This place is a joke and the people working there even more
Hey its McDonalds pretty much the same everywhere you go little slow and Staffing could use a boost
Typical McDonalds restaurant. The food is good. The staff has always been friendly to me.
The staff was friend and the service was quick
Mickey Ds needs to go back with the same quality food served in the 80s
They close the restroom and thats bad
Great location on the parkway to grab a bite to eat and jump on train within 2 blocks from each other.
Great food long wait time bc of the utica ave train stop
The bathroom was very nasty another customer complained about it and the was rude she didnt seem like she care about the bathroom being clean
Food is good but the customers and the people that come inside...
Food was actually hot when I got it which is unusual for Mc Donalds
The staff was slow and the lobby is always filled with people begging for food. Nobody cleans up either.
Speedy and efficient
McDonalds is good but they need to start surving meals with no pork...
Quick service humble staff clean place very satisfied
Manager was great, but the workers have to be yelled at to do their job.
Because the food is constantly being brought out fresh...
Live this remodel location it’s very clean and nit and a very polite staff
New improved design with modern clean sleek lines.....what can I say, Im loving it : )
This McDonalds was just remodeled and updated. It looks great and is clean and comfortable.
Good food was fast was not in there to long
Its a good McDonalds, but has long lines they make mistakes with orders.
Best Fries EVER!!!
Slow and unprofessional maybe they pay needs to be more and order for better customer service..Never again 🗯️
Helpful
Roomy and clean.its comfortable and you dont feel rushed.
Very nice crew, bathroom clean, fast service
Way nicer and faster than the ones in LES. Also the Spotpass actually works.
Very popular spot near the subway always busy kids pack up in there to eat out with mom and dad
Best staff Ive ever encountered at a McDonalds
Good service, nice frendly people & frish food
The worst customer service and social skills.wouldnt recommend it to a rock
Good place to hang with family and friends for some quick food
I found hair in my burger.. I want my money back..
I only like the fish sandwiches and apple pies.
The service was pretty good 👍
They fixed it up ..the food.is mc donalds so you already know what your getting.
Total reviews rating 3.7
199 Reviews for McDonalds 2023:
Review №1
2022-07-03Their was a cockroach In my food. This is by far the worst McDonald’s I’ve ever been to. No restaurant fast food or otherwise should be serving cockroaches in the food . It’s is absolutely disgusting! Where is the quality control? Moreover it was clear that the associate who put the food together knew about the cockroach. She handed me the order without even calling the order number. It was extremely rude. She was also frowning at me as if she didn’t want to help me at all. Never going to this McDonald’s ever again.
Review №2
2022-07-30Normally I get quick service. This particular morning all of the screens behind the register were off so I used the kiosk. No breakfast food was available even though it was 5am. So I ordered from the available menu. A sandwich meal. As I approached the register, the manager informed me that they didnt have sandwich meals at this time. A few seconds of back and forth and I agreed (not like I had a choice) to swap out the breakfast meal for what i paid for. I definitely paid more than I should have. The next time I came back, at the same time of morning, the doors were locked. Surprise, surprise.
Review №3
2022-07-13Overall place is nice and the fries always taste fresh and crispy. They do take a bit when there is quite a bit of people but it is to be expected. The place could be regularly checked because idiots leave grabage behind and sometimes the floor looks like a dump truck drove by.
Review №4
2022-03-29Donot like purchasing food here.Burnt sandwitch bread.Service is okay not impressed at all.
Review №5
2022-06-04Was overcharged for my order when I addressed the issue with the cashier she claimed Im the one that placed the order and thats what it cost. Even though I repeated the order to her and even including that the item was two for $5. But that was not even the problem she told me to step aside let her take care of the other customers while I wait but I insisted that she took care of me so I can get my items and leave. She did but continued to speak about me in a negative way like I was the cause of the problem until I left. I thought that was very unprofessional it shouldnt matter what industry you work in respect should be the platform. I clearly see that there was a rush this morning and she was probably frustrated being the only one at the register checking out customers but that did not warrant her behavior.
Review №6
2022-07-11This McDonalds is the worst. When you order out something is missing inflation is to high for this mess. I live on the fourth floor and tired after work to walk back. Management needs to get on point, cause it makes no sense 😡😡😡😡😡😡😡
Review №7
2022-08-06The workers move really slow and ignore you when asking for ketchup or napkins. Theyre also stingy with sauces as if it comes out of their personal paycheck
Review №8
2021-09-22This quarter pounder looked 5 years old and tasted even worse. Super salty to get rid of the spoiled taste. That’s a trick most restaurants use when meats have gone bad. NEVER AGAIN!
Review №9
2021-06-10Overcooked chicken and 2 dry pickles in a bun. No sauces no nothing. If you want a real good sandwich just go to Popeyes across the street. This is rediculous. They really dropped the ball with this. Fries were tasteless and overcooked too.
Review №10
2022-06-23This Restaurant Right Here Is The Best The Food Is Always Hot And Fresh, They Have Excellent Customer Service And I Never Have To Wait Long To Pick Up My Order.