McDonalds in Garden City
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Garden City, Nassau County, New York, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:5AM–11PM
- Tuesday:5AM–11PM
- Wednesday:5AM–11PM
- Thursday:5AM–11PM
- Friday:5AM–11PM
- Saturday:5AM–11PM
- Sunday:5AM–11PM
McDonalds in other cities:
I frequently eat dine-in here because of my job which is just across the street. While Id like to say the food heres delicious and the waitimes are decent as far as fast rood goes, Ive recently begun questioning the cleanliness of this place since one night at 9pm when I saw what looked like a pretty big rat run into the garden they had growing by one of the entrances as I was leaving the restaurant. I dont know what to make of this, as the restaurant definitely isnt dirty on the inside. Everything from the dining area to the bathrooms and what Im able to see of the kitchen looks maintained. Im leaving this here for whoever needs to see it.
I stopped by for a quick dinner at the drive thru and after I placing my order I sat on the line for 10-15 minutes with 3 cars still in front of me. At this point I got off the line and drove away. There is absolutely no reason that it should take that long to get food from McDonalds. Ive been on line at Chick-fil-A with 10 times the amount of cars and got my food quicker.
I went in there to order food, it came out to $5.20 but I didnt have the change so I gave the girl two $5. She only gave me $.80, back and I told her that I gave her two $5 but she insisted that I gave her $6. I even asked the manager to double check and she said that she wasnt going to open the drawer! There was also two other managers standing right there! First terrible customer service and now this! Get it together McDonalds!
The food of this McDonald’s was good and all except when we went here yesterday Tuesday Sep, 8 my brother and I went out and got some McDonald’s we ate it we felt nothing wrong with it.. later that night we started vomiting and had diarrhea then we started vomiting blood… see now I don’t recommend this McDonald’s anymore the employees who knows what they did to our food..
Worst experience at the drive thru with a pregnant woman who was rude and obnoxious to when she is the one that got my drink wrong. My questions is why does management allow her to talk to customers this way and throw things in an aggressive manner and slam the window in my face. Unacceptable.
This location needs to train the people at drive thru to be polite and courteous. I work up the street and as often as I’ve come here, there’s always rude staff at drive thru. One young lady doesn’t even welcome you, she just stares at you with a blank stare, grabs your money and shoves the change at you. Terrible
I have been here a few times and they do not seem to understand the concept of fast food. slowest drive through repeatedly.On top of that they are very unfriendly rude & always have an attitude, so unfortunateNine out of ten visits my order is wrong. Seven out of ten visits my food is cold or the buns are very stale.:(
Uhm..... it was good! It hit the spot. Fish fillet meal was hot and fresh and tasted as Id hoped -- so all good! Must remember that I dont need a Large. Sandwich is not any larger, just way too many fries. I wanted a shake but the shake machine was not working, so I got hot chocolate. Waaay too sweet. Service was EXCELLENT. Great people. Thanks. :)
We love this place. Been coming here after my daughters swimming lesson in the morning. Service is good and we always asked for happy meal for my daughter even they still runs breakfast menu. We became the happy meal toys collector since they updated their toys often enough (seems like weekly)
The store is clean, the staff is efficient, friendly, and ready to help. Behind the counter was clean floors, as well as their work station. The customer area has kiosks, atm, and hand sanitizers. You can dine in or use the drive thru. Ill definitely go back to take pictures and order another meal.
This McDonalds has gotten less organized than it had been. One person working the register, a zillion people milling around the kitchen and a 10 minute wait to get a cup of coffee and apple pie to go. This is not a one time experience. Its been happening alot and other people also waiting for their To go orders have been grousing too so I know it isnt me. They need better management there.
The place is very clean and the customers are very kind and polite. The 3 star rating is for the food. I am not the type of person to go to google to rate a place but the food was horrible. Absolutely disgusting. Of course you won’t expect much from a McDonalds but all the ones I’ve been to had never had food disgusting as this one.
Went via drive thru for breakfast. I only ordered a bacon egg and cheese bagel with well done bacon. The order was punched in as sausage on screen, they made the correction. The wait was long. Once I got my one sandwich and drove to my destination, I saw my bagel was burnt and the bacon was chewy; I threw it away. What a waste of time and money.
We frequent this particular often as we live in Garden city . I am usually not the one to write reviews but the manager Trey has really disappointed me today. I got a cappuccino yesterday . The order was for a small cappuccino, no sugar. I got my order as I usually do and made the mistake of driving away without sipping on the drink . When I was on the highway , I had my first sip and realized there was sugar. So naturally I didn’t have the drink. Today I went back to get a replacement. Mind you the receipt was still attached to the cup, and Trey refused to replace the drink because according to him it was over 24 hours. I mean his staff was the one who messed up the order . Why do I need to come back within 24 hours ? I had the reciept, the drink and still did not get a replacement . Really really disappointed in Trey and his customer service .
I went to order a simple frappe I paid on the kiosk which I was $0.15 short and explained to the manager I have money in my pocket I used the wrong card... I was told it was too bad the money would be refunded in a few days 😒at that point I asked if he could just honor my willingness to pay and give me the frappe and either take the change or take the loss he wouldnt do either and said he would not give me my order until I made a big commotion in the restaurant so he just wanted me to leave is the only reason he gave me the frappe. Horrible customer service horrible
The person who took my order did it with a smile and was pleasant. This was wednesday morning at 7:30 am so if someone from mcdonalds is reading this give that man a raise. Food was brought to my table hot and fresh by another happy smiling employed. Overall a good experience.
Considering I was there around dinner time I expected a long drive through line and busy inside. My cold French fries and greasy too was a surprise usually they do have great French fries. I waited 7 minutes for FF quartet pounder, and milk shake. When the guy at the window came back he was gone for the time I pulled up to the window, I noticed he had the order of the cat behind me and fumbled to get my order. Im sure thats why it was cold. Its McDonalds I thought well its a huge corporation they should be doing better than what I received, although fast food it doesnt have to be greasy hard hamburger and greasy French fries that were very salty.
We all know that McDonalds has some cheap, really bad food, but the customer service from the cashier at this restaurant was just as bad or worse than the food. when I approached the register she was on her cellphone and talked to me without even looking up. Her tone was that of, hating being there and being annoyed by having to do her job. I get it, it must suck to work at McDonalds and even if it didnt, sometimes one doesnt feel like working but we still do it. She couldve at least, looked up while taking my order and pretend she cared a bit. The restaurant was not very clean but the food came out rather quickly
POOR CUSTOMER SERVICE AND I GAVE THEM 3 DIFFERENT TIMES BUT I WILL NO LONGER SPEND MY MONEY AT THIS LOCATION. ONE YOU WAITING ONLINE TO ORDER FOOD THEY PAY YOU NO ATTENTION THEN THEY TAKE ONE ORDER AT A TIME TAKE YEARS TO MAKE IT BY THE TIME THEY DONE YOUR BREAK IS OVER MINDING YOU THIS IS ONLY 3 CUSTOMERS MY SELF AND 2 OTHER GUYS. THEN THIS MORNING I GO TO GET BREAKFAST BEFKRE WORK AS YOU CAN SEE THE TIME THEY SUPPOSE TO BEEN OPEN A HOUR AGO I GOT THERE 5:55am. PULL THE FRONT DOORS THEY ARE LOCKED GO TK THE DRIVE THRU NO ONE TAKES MY ORDER GO TO THE DRIVE THRU WINDOW A LADY WALKING BACK AND FORTH PRETND SHE DOESNT SEE ME. THEN I SEE HER UNLOCK THE DOOR AT 5:58AM I GO IN SIDE ONE LADY TRY TO GET ME HELP AND SOMEONE IN THE BACK SPEAKING SPANISH SAYING SOMETHING THEN SHE SAID WERE NOT OPEN. I DONT UNDERSTAND SO WHY DOES ONLINE SAYS OPEN AND YOU UNLOCKED THE FRONT DOOR AND ITS 5:58AM AND WAS SUPPOSE TO BE OPEN AT 5AM.
Today was one of my worst experiences at this branch. Usually I go through the drive thru and its okay. Today I decided to sit down for lunch by myself and nothing but problems. I tried using the kiosk and its unreceptive to touch, items for the deals are hard to find and not intuitive. The young people working the counter seemed to be untrained with dealing with customers. The griddle wasnt working so no quarter pounder so after 10 mins waiting a nice lady came over and asked if Id like to switch. I asked what choices I had and she said big mac. Hiw could they have big macs and not quarter pounders? The burgers arencooked on the same griddle? Food was okay. Ill never go inside at this branch again though.
Had very terrible experience here tonight ,I ordered a large ice coffee for my self and a large order of fries for my son who works right across the street from the store but the large fries were the size of the small order of fries put into a large container . when back to return and they got very upset .store has very ,bad customer service .I always thought mc Donalds was a customer centricity comp. I quest they are not.
McDonalds Is a great place for a quick bite to eat during a lunch break, or when your out shopping, its at the best convenience possible and provides a strong service with a drive-thru to get food without exiting your vehicle. The locations are convenient and are great food stops for tourists.
I arrived at McDonalds at about 7:30 at night. Only one car in front of me on the drive-thru line. After paying at window for my chicken tenders and french fries, I waited for for several minutes and was told to park and they would bring it to me. 10 minutes later I picked it up inside. When I arrived home I discovered that my 10-piece chicken tenders was only 8 piece.
This particular McDonalds is one of the best that I havent been to the staff is a very fast efficient and professional and I love going there is never a hassle with them especially if you want extra sauce they will gladly give it to you I give them a 5-star excellent.
Went there at 5:15 am , and the website and the hours on the door said open at 5:00 am. I was being dropped of there so I could meet someone because that was the only place I could find open. All the doors where locked and several employees all looked at me and ignored me as I asked them to open the door. Even the person who seemed to be the manager came by shook his head and walked away. Very unprofessional, if you are open at 5 am you doors should be open at 5 and if they are not you should let a customer in. So now I have to stand out side at 5 am by myself just because some rude employees would not open at the time they should have. I work in a restaurant and I would never treat a customer this way.
Drove up to drive threw to have the attendant tell me they are not takeing orders due to system being down. I continued around and then asked can i come inside and place and order becuase i can see ppl placeing orders. The girl at the window said let me check. Them she came back and asked if i was placeing a large order???? I said no i just need a 4 piece happy meal. I will never visit this location again...EVER...
This store has been recently renovated. Good, uncluttered looking store. This location has been given a new touch-screen self-service soda machine. This McDonalds location is not very far away from The Cradel of Aviation museum, so remember to bring extra paients with you. You may not have been the only one that decided to come to this McDonalds to take a break from the CoA.
PRICES ARE OUTRAGEOUS. I HAD TO LEAVE WHEN I SAW THE PRICES AND THAT SAYS A LOT BECAUSE THERE WAS A VERY BAD RAIN STORM AND FLOODING THAT DAY. ID RATHER BE OUT IN THE FLOOD THAN TAKE REFUGE IN A MCDICKS WITH SUCH HIGH PRICES. YOU GUYS FELL OFF BIG TIME SINCE THE 80s. IM DONE WITH YOU. GOOD BYE!!!
Total reviews rating 3.9
199 Reviews for McDonalds 2023:
Review №1
2021-04-13There are 2 lanes for the Drive thru, ordering was quick. Fries were not as hot as I like them, the food was good though. They say the beef is cooked when u order it, I got mine in the time it takes to order then pay, then pull up to the window, I dont know how fresh that can be!!! 🤣
Review №2
2022-05-17Typical fast food good as fast food can be. A bit pricey, as most fast food places, for a quick lunch, $5 isnt bad. Not super healthy but not bad if you need to eat on the go!
Review №3
2022-04-21I usually do mobile order to safe time. This McDonalds is not good for that...everytime i have ordered pickup its never ready. Have to wait 5 mins or more. I mean that sucks if ur on a rush and u order ahead to safe time. They need to fix that
Review №4
2022-06-05Usually this is my favorite McDonalds..But 2 dy...it get not KudosEverybody ...(6)people behind the counter taken care of drive thur .4...real...its take so mny.While the frt is unattended.The young lady tht was suppose2 b there was taken care of someone else...And I totally understand..But I stand there u looks at turn your head like forget me.Even if she would have said giveI will be right there ..But nothing...And than when I say somethingShe rolls her eyes....Tht is not good at all ..I believe everybody has a bad dy..this day...a free passWill be given..2 this McDonalds👿👿
Review №5
2022-07-01Ordered a frappe and while driving away the cup started leak. Return and got a refund. Why are the plastic cups so cheap they crack.
Review №6
2022-05-05Took order wrong, gave me wrong order, would not acknowledge they made a mistake. Food was fine but very poor customer service.
Review №7
2022-05-25Got the whole order wrong gave us all quarter pounders when we asked for 10 pc chicken nuggets and one spicy deluxe chicken sandwich
Review №8
2018-03-18Really nice location. Upscale, modern dining room. Automatic kiosk ordering and they bring you your food out.
Review №9
2022-07-16Got drive through but they forgot one of the items and told me to go inside. Whats the point of drive through?
Review №10
2021-06-09This is practically the best McDonalds I have ever been to. I have been here quite a few times and Im never disappointed. The food is always fresh and the staff is friendly. Now that we are returning to some kind of normalcy. The only thing I can say is that most of the tables were not clean after customers used it. I guess they have to get back into the swing of things as well!