Kerbside pickup
Yes
McDonalds in Gowanda
Categories
Location on the map
Gowanda, Erie County, New York, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 716-532-2179
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:5:45AM–11PM
- Tuesday:5:45AM–11PM
- Wednesday:5:45AM–11PM
- Thursday:5:45AM–11PM
- Friday:5:45AM–11PM
- Saturday:5:45AM–11PM
- Sunday:5:45AM–11PM
McDonalds in other cities:
Comments (199)
Everything was great except for the weather but the people were fast and courteous
Very high price for a large fry..For 1 large fry is $3.59..That is too much money to pay for a half filled container of fries.i can go elsewhere and save 1 dollar on the same sized container.They were out of all drinks except sweet tea. Ridiculous !!
Every time we have went to McDonalds recently, the food is awful! Its cold, the rolls are dry. And it does no good to include this in your online survey because they never contact you about it. Every time I order a chocolate shake, it always taste like something other than chocolate.
Waited in line behind 1 other person for 12 minutes to purchase drinks. The workers were more focused on drive through then counter. The manager was rude to other customer as well as her staff.
Service was fast. It was a Father and Son day, so he enjoyed it there. We have a wonderful time everytime!
They advertise that you can order through the app, but I was unable to. The worker knew nothing about the app and could not help. I prefer to order through the app due to the deals, they save you money. They should get that figured out.
Came here for breakfast with my wife. Friendly and attentive customer service. Food was served hot and fresh. The only thing that was off putting was that we couldnt find a clean table in the entire restaurant.
Always a hassle for the workers to answer my questions, very slow service, rude employees, it used to be fun to go here but I wont be back at all. Time for a new fast food establishment to take over.
Love this place. Staff is great, its clean and always beautifully decorated for the holidays.
The site was empty when I arrived, l placed my order, 2 for $5 menu, dbl cheeseburger and fries. They proceeded to make the cheeseburger, but didnt start the fries until after the cheeseburger was done and bagged. Then my fries were started. When the buzzer rang the person handling them finally came out from the back talking to another employee. The Employee handling my order lifted the fries from the oil and stood holding them dripping over the floor. A minute or so passed and finally the fries were dumped to be salted. Even after my order was complete and bagged the conversation continued now in the hands of my Server. Finally a minute or so passed and a third Employee grabbed my order and brought it to me, she also apologized fo r the wait. KUDOS TO THE THIRD EMPLOYEE WHO WAS DOING HER JOB!! Shame on the other two that didnt seem to feel customer service was part of their job.
Dont ask for anything special... food was looking more like revenge than a meal. Hope theres some better days ahead for whoevers day I ruined with that request. Maybe the dispenser was on the fritz. Or maybe Its like Star Wars!!! And you have to switch off the targeting computers because you are flying out of regs!! Who in the hall puts mayo on a hamburger???!!!! Im grateful nobody was injured. Pheeww!
Not only does this McDonalds usually get your order wrong. We just got a 20 pc nugget that tasted funny. And my boy got sick on them. Threw up all over the place.
Fast, quick & easy. Could do with a bit more space up front.
As you come in the smell in the air just takes you over, you run to the counter with the excitement to order and swipe that card like it’s the last thing you’ll ever eat. Big Mac a large fry and a Dr Pepper dang I’m about to go back there right now.....
Great customer service. I dont eat here often, but when I do its usually steak no egg bagel for breakfast or filet of fish no cheese fries no salt. I used to love their apple pies....but theyve changed and theyre soft and gross now like their competitors BKs wet soft gross salty pie slice...one the plus side their McD apple pie is a half a step better than BKs but I wont eat them any more! I love the pumpkin pie too but I dont know if theyve changed the crust for those also because they never have any...lol guess I am not the only one that loves pumpkin pie!
They workers are rude. I ordered a cheeseburger happy meal. The burger had was sloppy and when I went to take it back the woman was really rude.
Order is often wrong, staff Doesnt know how to accept coupons, and were clueless when we did the mobile order to pick up. Had to reorder and they wanted to charge us again after we paid through mobile...
This is the McDonalds in Gowanda where in over 20 years have had nothing but unsatisfactory experiences. Manager didnt even acknowledge me when I first walked in. I was there because had gone to drive-thru and god was incorrect. She was rude, and unapologetic. The younger worker there even apologized for my experience with the manager.
Minimal crew may be why our food was luke warm at best and it was not busy. Asst manager was friendly. Fries not crisp, burgers greasy... yet their prices keep going up.
Breakfast burrito hard as a rock, hash browns overcooked and, cold. If you order a big breakfast without hot cakes they never seem to know what goes with the meal. The most inconsistent Macdonalds ever.
Came out of the drive thru and pulled over to eat. Burger was so cold the cheese wasnt even melted and the amount of ketchup that was on it made it very messy and the fries were very stale and cold. Absolutely disgusting. Do NOT go there at night 😷😷😷
Nuggets were fresh, cheeseburger was good, fries seemed a bit raw. They were very busy in the drive thru, so took longer then normal.
Im loving it!!! But lately my orders been missing a sandwich or 2 and I have to go all the way back to collect.they should give gas money when that happens.here again sitting out by the fence waiting again cause they gave me the wrong order.
Customer service most of the time is great, but not the food. Often receive dried out grilled chicken, salads not filled properly, old salty fries, etc.
Twice I have come to this location and ask for plain mcchicken and then add cheese and ranch. Im pregnant so I have cravings. Both times they just add cheese and leave the mayo and lettuce. I hate mayo and pregnant me throws it up.
Drive thru with low prices, fast food. They got my order right, which isnt always the case.
An actual tasty burger was sold to me instead of the standard bland burger concoction usually sold at McDonalds. The Bacon Smokehouse burger moves the taste to the more expensive other franchises. Worth my visit and it was a worth a return visit.
Gowanda McDonalds sucks!!!!😡...food is way under done even though u wait way to long for it. Plus they cant count money even though they have computers. Also they get your order wrong every time. Its like they have 4 year olds working. NEVER AGAIN will I go.
Its another McDonalds. The drive thru side wall should be cleaned weekly gross with gum, spit, & etc on it.
This McDonald is alright. Its a bit old, and isnt that well equipped. But itll still give you the food you order
No inside take out, so nobody can use the bathroom--drive thru only
Very rude staff and manager! They never get your order right! Food is always bad and fries always stale and cold! Better off driving to the Mcdonalds in Irving!
Got the order wrong. Got upset when informed of it. Food was not as good as could be expected, which is not the best under ideal conditions. Wont make the mistake of going there again.
Seems always busy but had to wait 15+ mins at the drive thru... Watched 4 people inside get meals n leave before ours was brought out..
Their service sucked n they didnt give me my order cause their frappe machine broke but they left me outside waiting 15min n then I had to go in an ask n thats when they told me they didnt have the time to even come out n tell me. Smh
Cold french fries when you order them off the fryer. I was assured they were fresh but they certainly were not.
I little pricey compared to others...no specials like other McDs.....maybe the area! I thought all McD have the drinks for $1 anysize... nope not this location!
This place sucks ...no walk in ordering...always get orders wrong....
Dirty tables, ordered 2 sandwiches no pickles no onions, took them back as they had pickles. Never a one time correct order and always cold.
Inside was closed drive thru was very busy but it moved fast
Friendly,. Very clean and good food
We dont go very often...I prefer to cook from scratch but our experiences here have been pretty good....
Employee needs to be trained in making change. Love their fries, but this batch was cold.
Love the McRib, glad its back!
Good food, nice and friendly staff
I gotta say McDonalds has gone through the floor with the taste of their food,I ate it when I was a kod,then stopped for over 15 years,recently I decided to try it,I could barely keep the food down,purely awfull!
Generally great customer service and food is always hot!
Food was fine,but,drive thru was a parking lot. Twice had to pull up and park!
Its ok
Slow drive thru and food wasnt really hot either..Next time we will do burger king.
Shift manager openly screaming at staff throwing a fit about apple pies. not a very good dinning experience
Be careful to ask them to drop you FRESH when u order at the drive thru window..otherwise you might get a cold sandwich
Its an awesome place to get food cheaply priced staff very friendly
Fries were cold, lined moved slow. Several people had messed up orders
Went through the drive thru. The young man was very pleasant. See
Took long time to pay for food but once we paid got food right away at next window
Amanda was friendly and took my order quick and correct in drive-thru
I only get food here cause of amanda licht she is always so polite n happy i think she should be manager
Standard fast food. Drive through only. Fast service
They have great food and are very affordable, they have friendly service.
Takes about 5 minuetes after the lobby is closed and it drive thru only but still good
Chicken nuggets were good, me and freinds ordered 100 total.
Its a regular McDonalds in terms of food quality, but the wait here has been rather long the last couple times Ive been here
Decent double cheeseburger restroom unavailable due to Covid-19
Same ol McDonalds food, but they have friendly helpful employees.
Surprising, but had really good coffee. I was recently forced to try this location when my chosen coffee spot let me down
Chicken,tomato,and mozzarella sandwich was good, but girl did mess up our order,but it was fixed.
Good service and a employee named amanda licht is what makes me keep coming back shes always friendly and a joy to talk to
Friendly staff, super fast service, clean, warm and inviting decor is amazing
Because I was helped buy Brenda V.and Mia.got the job done for me lowest would not
I love McDonalds and this one is pretty cheap and decent and everyone here is super nice.
Decent service and nice people at this location
This is a well run store. It is probably the best one in our area.
Food was great and fast no problems!
Its McDonalds.. Notoriously bad food quality.The frys I got were nasty.
Warm pop, cold food, all around bad service!!!
I swear they store the fries in a dumpster and every sandwich I have ordered looks as though they throw the ingredients into a wrapper and play catch with it before serving
Slow as molasses in February, fries where cold by the time I got them and they screwed up multiple orders including mine while I waited.
Cold fries and were soggy and also cold nuggets and could not get refill on my flat coke horrible and were so slow they took like 10 minutes to get us our food
Best McDs Ive had in a while
Nice staff.
Its fast food not great not horrible
Quick service with quality that should be expected for a McDonald’s
Food was cold fed my family we all got sick the next day do not eat here at least this time of year
Its a pretty standard McDonalds. Nothing fancy or particularly good, but nothing bad either.
Always check your bag when going through the drive-thru they always seem to forget something.
Good for a quick lunch and the staff is ussually happy ad helpful
Nice place great of them to do a dinner for a lost freind.
My favorite McDonalds Cindy is the best worker. Everyone is so polight
McDonalds is McDonalds but some are actually inviting and makes you want to eat in and relax. This is such a place.
Orders are correct. Crispy bacon on breakfast sandwiches. Quick and friendly
Order is always wrong and the foods usually cold
Its just so easy when youre in a hurry
Waited awhile for fresh coffee butv worth the wait..
Buttermilk chicken was so dry I nearly choked on it.
Athena was awesome. She saw to all our needs and more.
Great Service. Food as expected and hot!
Closed drive thru only very slow
Food was hot & good. Very very busy!
Good place to take grandchildren.
Good service but beware food is very expensive there so come with lots of cash on hand.
Took 25 minutes for my hashbrowns
Food is good Service is great. we
The dinner bags are good in a pinch and friendly staff
Very slow counter and people talking and not paying attention management needs to be aware of things like this
We sat in line for over 20 mind waiting to get to the window to get our food
Love the triple c burgers with tons of onions
Getting too expensive for drive through. Were switching to Burger King.
Its a hit or miss their lol
Clean good service. Food made to order..
Food too expensive
Typical McDonalds...fast drive thru...
They always suck.. They should keep the mcRib all year long
Friendly staff and fast service
Well this place is alright i guess
Not proud, food that makes you feel sick.
Sometimes they over cook the fries
The workers are always very nice.
They are slower than molasses in January when they have no costumers
Same as usual the only good thing is the milkshake
I love this branch. Too many positives to mention.
Good food when your in a hurry!
Drive through service was very slow
They never get my order right.
They mess up on the cheeseburger every time
Great shacks fast service
Full trash cans and dirty comfort room!
Fast, friendly service with a smile, as always!
Service was awful and the food was cold
Fast, cheap, just like every other McDonalds
They cant figure out what no pickles means
Never gave me straws at drive-thru
Why dont you guys come to the cabin for relaxing fun.
It is a restaurant with good food thats all
Megan has horrible customer service fire her immediately
Only one there had excessive wait time
Great food awesome service
Burnt fries got order wrong
High prices. Very high. And slow service.
Order was wrong and staff was rude.
Clean facility. No self-serve drink though.
Drive thru takes forever
Can you do to help out veterans
I can take it or leave it. Depends on the location.
Drive up only in Gowanda
Awesome food and service.
The new owner sucks.
Bad food, and getting more expensive.
Expensive but good food
Usual food, quick, and handy
They were fast.
Prices suck food sucks
Good service good food
Its fast
Its McDonalds what can I say
Good fast service
Good amazing food 😍
Just not good. Mike
Fast friendly service
Who doesnt like McDonalds?
Clean, helpful staff
Great service
Triple cheeseburger!!! and is clean.
Typical fast food.
Good food
Good peach slushie
Never eating there again!!!
Good for quick meal
Customer service sucks
Always good in a pinch!
Service is usually slow
Had a short wait.
It was ok for McDonalds
Its mcds
To slow
Typical fast-food
Order never right
Long wait for drivethrough
Good chicken sandwiches
Food was cold
Good fast food
Always SO Cold!!
Fast service
Never was there
Love it
Its okay
Exspensive and slow
Love the food
Quick coffee stop
Total reviews rating 3.4
199 Reviews for McDonalds 2023:
Review №1
2022-06-07Slowest drive thru within 25 miles. Last 4 times there had to pull in to area and wait for them to bring out food
Review №2
2022-05-06Great customer service, terrible food. I hate when thats the only choice I have to grab something quick because I havent eaten all day.
Review №3
2022-07-03Be afraid these people to my drink around the corner after 2 minutes they return and said its fixed have a good evening what would you have done you got it and yes I threw it all out
Review №4
2022-03-09We just went through drive threw...and service was good...got home our order was wrong and the cheeseburgers were burnt and very dry fries were cold and unsalted ...food very horrible for price you pay
Review №5
2022-04-22Nice employees. Worst hamburger Ive had in years! Dried out , cold and tasteless.
Review №6
2022-04-23This is one of the nicest, most put together mcdonalds I have ever visited!! A real joy!
Review №7
2021-05-23I have had two experiences with the manager the first time my order had been lost from the time I paid at the drive thru until I drove 30 feet to the pick up window and although I had a receipt she felt the need to argue. Last week the frappe/slushee machine was broken and then today during what would be a busy Sunday breakfast they were cleaning it and again she was rude. I think they could find another time to clean it - other cars were leaving. Tim hortons is a couple blocks down I’ll go there
Review №8
2020-12-19It is an amazing place with whatever you can Dream of from Poland. Food is exceptional and delicious. You can find candy...pierogis...soups...desserts..fantastic owners and clientele...drinks and lots more. Stop by and see for yourself. It is worth the ride.
Review №9
2021-04-24Cant understand WHY with most restaurants now OPEN in the area....this one STILL wont let you eat inside the building?! Most Wendys, Burger Kings, etc have dine in option back in place! Why is this establishment the last hold out??? Annoying, because every time you use the drive thru its clogged and slow.
Review №10
2019-02-23Food Can sit for weeks without rotting! Excellent real world service, none of that fake polite nonsense! Has bad reputation as fast food but trust me there is nothing fast about it. Dog loves this stuff, moderate to highly recommended if you have never been!