Kerbside pickup
Yes
McDonalds in other cities:
Comments (199)
I order a 2X Quarter Pounder w/cheese. I get mine plain aka cheese only. Which means they pull an old burger out of the drawer and slap some cheese on it. Im tired of getting old burgers everytime at any McDs restaurant I go to. Fries were hot and fresh drink was cold. $12 for a rotten burger. Up with that I will not put!
I come every Sunday and visit through the drive through. A kid named Adam always helps me and he is such a dear! Amazing kid with great manners! Tried giving him a 40 dollar tip for the holidays and he respectfully said no because of company policy. Treat him well!
First of all, a quarter pounder it’s not the same as a quarter pounder with cheese, if the word cheese does not come out of my mouth that means I don’t want cheese, that should just be understood. Secondly, I don’t think saying “no pickles “ should be confusing in any context but looky looky Pickles right on top. So another words instead of a quarter pounder with no pickles I got a quarter pounder with cheese with pickles. And it was not busy. Thanks for ruining my meal.
I order a Big Mac meal and they only sent me the fries they’re not doing their work good they should be checking more their order.
Friendly people that work here foods always fresh but they dont make your coffee the way you order it which would be fine but they dont provide sugar in the bag either
McDonalds are pretty much all the same as menu and prices go. But the difference is in the cleanliness and the service ... In these areas I believe the Merrick McDonalds is one of the better ones! The people are friendly... The service is fast and usually correct...The staff is pretty much on point. I usually go to this McDonalds if I am craving it.
Ordered breakfast on mobile app. Got to location at 10:31am (1 min passed breakfast hours) would not process order. Sheer ridiculousness
McDonalds are pretty much all the same menu and price wise but the differences are in the cleanliness and the service ... In those areas I believe the Merrick McDonalds is one of the better ones! The people are friendly... The service is fast and usually correct... And what really shows if the place is clean or not in my opinion... The bathrooms here are clean!
Service is really nice. The food was perfectly done and the ambience here was really nice! They even have a covered outdoor seating area. One con is that its a bit more expensive than most McDonalds (around 30 cents more for everything) but thats not really anything.
This McDonalds is rather small compared to most of the McDonalds in Long Island, but its almost always very busy. They do sometimes make a mistake in your order or it may not be to your liking, but they will correct it and sometimes they will give you a voucher for a free Hamburger for next time . The people are very Courteous and the food is good. I have been coming here for over almost 40 years now. You know the old saying Good things come in small packages ( in this place its small places ) !
As usual, the food was good and the drive thru staff has improved. The person who took my order spoke very clearly over the loudspeaker. In addition, the order was completely correct! Keep up the good work!
So after waiting 15 minutes tonight to place my order at the drive through I get to the window to pay. They ask my order and had the wrong one, no big deal right, I figured they just had to change it in the computer. Well apparently the guy who worked the register couldn’t help since he didn’t take my order. Then a women comes to the window asks me to wait. I Can hear her call out to someone else I’m assuming a manager and no eye contact. Then the girl puts up her finger indicating one more minute THREE MORE TIMES....needless to say I drove off without getting any food 30 minutes later....thank god Burger King is only a few minutes away.Who ever was working in the Merrick Drive Through tonight Feb 23rd get your game together what a poor performance
The staff here were chatting amongst themselves behind the counter. When they looked over and saw me it was as if I wasnt there. Maybe they thought I was fanning myself with the cash I was holding. It was insane to be ignored in a fast food restaurant. I walked out and they obviously didnt care. They were probably relieved they didnt have to stop their gossiping!Without a doubt the worst service experience Ive had in quite some time. I have no idea if there was a manager there or not.
Horrible service. I ordered using the online curbside service. Upon arrival I waited 8 minutes without the food being brought to me. Upon entering the store, I advise cashier who promptly attempted to give me the food of another customer who had just returned my order. I advised that was not acceptable and to provide a new order for me. The cashier appeared surprised I did not want an order just returned by someone else. That kind of service is patently unacceptable.
Great McDonalds, highly recommended.
Ok I know its a McDonalds and giving it 5 stars is probably insane to most people. However, when I compare this location in Merrick to the many other locations Ive visited, its worth the 5 stars. This is the only one Ill go to from now on. Quick, clean and as fresh as McDonalds fast food can get.
Its McDonalds, how can you go wrong?
Here we go again with another poor example of customer service. I just called the store to let them know that there was a mistake on my receipt from the drive through. She sounded EXTREMELY annoyed and says she cant talk to me now and that I should call back at 5 when she gets off???? REALLY???? Somehow, I dont believe this is how McDonalds trains their managers to handle customer concerns/complaints.😠
1030 am and i cant get breakfast disappointed. Seem to be bothered by dine-in customers
Sometimes they forget my food, but they always take care of me after! & its open 24-7 & good service
All new interior and quick service but cheeseburgers were not hot
Not sure what was going on yesterday, as this location is usually on point. Im closer to Freeport location, but go out of my way to go to Merrick location. I did a mobile order & chose to use drive through for pickup. I saw the customer ahead of me racing back in with a sandwich in his hand. So I parked in a space to check my order. Glad I did, as I was shorted a value meal! I was not happy, because now I had to get out of the car, which is exactly what I didnt want to do for the whole reason of mobile ordering & drive through pickup! Okay, so they give me thr missing meal. Just as a side note, when I arrived home, one sandwich was put together sort of sloppily. Hopefully, this was an isolated incident. As I said in the beginning, theyre usually a very good location.
Employees were friendly. Fast service. However, the large fries were only filled half way and were raw. Basically was eating raw soggy potatoes, so I had to toss them.
Horrible customer service. Rude staff and especially the new assistant manager. Will make a point not go back here. the service has gone down in the last few years since Julie the old manager left. McDonald’s needs to train their managers and employees on customer service and satisfaction.
Good food, polite and structured service. I remember when the current owner was a local kid working there back in the 60s. His work ethic then, is reflected in the food, service and appearance of today.
Sadly, I love the place knowing its not healthy but if Im going to get it, I will always go to the Merrick one because it actually tastes better, always fresh tasting. The only other one that rates almost as well is Carle Place.
Its McDonalds what can i say. Convenient for a coffee run..food always the same. There is something comforting in the fact that no matter where you are in the country you always know what you are gonna get..how its gonna taste and what its gonna cost. Not exactly gourmet dining but good in a pinch.
Went in there to cool off in the air conditioning, didnt order anything but there were a bunch of robust people chowing down and they looked happy. Overall positive experience.
The lady taking my order was nice.... the lady handling the food was very rude. She didnt greet me at all, she was throwing my order at me the whole time... no utensils like straws for my drinks or napkins. 👎👎👎
Its decent but more expensive than other McDonalds
Ive ordered breakfast and the food was good,but they forget to put napkins.
Staff here is very friendly. I sat outside for quite a bit and They didnt seem to mind. Theyre outside eating area was nice as well
Its McDonalds. You get what you pay for.
Kid at the window threw ketchups into the car. Beyond rude. He had red Ronald McDonald hair too. You would think hed be as nice and happy go lucky as he is. Service with a smile? Not so much. Im Lovin it? Nah. Im skippin it.
I love the fries, even though they arent the most healthy. But very good for when you just finished a long drive and need a quick snack to hole you over.
Food was alright, a little burnt. You actually have to go around the corner to get online forcing you to leave your spot.
This is a pretty good location. So far they havent messed up any of my custom orders. The food is always great, for a MacDonalds.
Soggy lettice/too much mayo on my sandwich. This is why I prefer Burger King.Arent you supposed to supervise the workers and their certain incompetence?Any clues on when to stop pouring and spreading?
I delivery for Uber eats and the waiting time there is over 15 minutes , employees walking doing nothing , and it’s just ridiculous, don’t come to this Macdonald.Worst macdonalds everManager joe , is a mess when that manager is on duty .
The food is always good
They always give you hot frys and theyre fish sandwiches are very fresh.
Service was great, but the fish tasted like it t was repped to warm up instead of doing a fresh drop and asking me to wait..
How hard is it to comply with customer request NO ONIONS!!!! Vile hatred and allergic reaction....customer service is deplorable. Never coming back but I will make a complaint with manager and corporate.
Um... most expensive McDonald ever, they had a nail in the parking lot which penetrated my tire. Cant blame them but then its property of McDonald...
I went there with coupons for free food and the manager gave me an attitude when she handed it to me. Btw I was in drive thru. She also tried to hand me 3 ice cream cones. Hmmm
Service is moderately fast. Food made properly. Fries are hot, what more could you ask for?
Fast paced drive thru. Decent amount of specials. The person behind the order machine, is polite and helpful.
Very clean bathrooms! Good coffee if you need it late at night and cant find a Dunkin.
Very GOOOOD!!!
Bad service. Horrible egress and management does not put effort to make employees be courteous, every body is rude it looks like they hate their Job.
The staff here is friendly and the restaurant is usually clean. The only reason I’m giving them 4 stars is because there isn’t a drink station in the lobby.
Great service. McDonalds app is very good.
STAFF is lazy, sit behind counter talking when there is a line of people waiting. Very slow to get food, food was cold had to send back.
Its on the road..fast food
I liked the staff they were nice and they were listening to what you asked and got everything right on my order
Slow drive thru. 15 minutes food was hot considering the line
Amazing food, friendly staff, and fairly quick service. Affordable pricing as well, and the atmosphere is very homely and comfortable.
They pretty solid, they are super detailed and kind in the drive through
Very clean, fast, and friendly service.
The service was fine so far.
Staff was helpful- I had a large 10+cup coffee order and the young man helped place the trays in my car
Place is difficult to get into when the drive thru is into the road but one of the better McDonalds in the area.
Yummmmm.
Clean fast servicing and poly workers. No sign of any kind of prejudice.Good place where to go
This place has terrible service and is frequently out of menu items or their frape machine is down preventing others from being made. I drive further to avoid this location.
Yummmm.
The location is convenient. The drive thru service could be more efficient.
Not goin back here anymore. Food is old/cold 75% of the time
It was enjoyable cause we didnt have to wait long for our food
Great food but they need to make updates to their hours online
Quick service, usually drive thru is busy but staff is friendly and happy to serve!
I dont do fast food too often but just had the taste for McDonalds
Immaculate! Great service and hot food!
The employees here serve you with respect, unlike the other McDonalds Ive been to.👍
Friendly service, fair speed via drive-thru window. Friend was happy with their meal.
Simple, easy and order was correct. Staff friendly and service quick.
Hidden gym this place is a Hidden Gem great food and great prices you cant beat it
The staff is pretty much on point. I usually go to this McDonalds if I am craving it.
Went here late like 10:00 went through the drive through fries were over salted and upside down in bag lid on drink was ripped and mcchicken was not wrapped properly it is like they through it at the bag and barely got it in.
When i think this place cannot go down any further, they prove me wrong.
Very long waiting times..no place to sit.Not friendly people when you ask for extra ketchup.
Sausage Mc muffin. The best.
Very nicevcustomervservice but was charged and received a more expensive order than what I needed.
Its mcdonalds. Its not good for you but you cant resist. Good clean but small place.
Service was slow Als they gave me the wrong salad.
Staff at this McDonalds is always great when I go in to place an order.
Everything youd expect from McDonalds :), fast curbside pickup
Always I request French fries with no salt and only in this place the team do for me. Thanks
No snack wraps anymore for whatever reason. Horrible business decision..
Always clean and orders are accurate. Great customer service.
We came. They are closed. You are the lies, guys. If you want to continue your business, do your job.
Went with grandkids. Not good
Bad service, Always missing items in the orders and they take longtime, not recommended
It’s McDonalds. Nothing so extraordinarily about it. Although, they typically have long drive thru lines and milkshake machine barely works
Great food, fast service and wonderful, friendly staff!!!
I like the food there because it makes me happy
Food is good but the service is slow.
Decent service. Had a craving and they took care of it.
My daughter loves that place..
Great clean working ice cream and nice layout
The staff are friendlyThe place is cleanThe service is excellentBut the coffee was bad
Chris is always friendly, professional, always makes my visit enjoyable
Coffee tasted week and like dirty water didnt tell me about any breakfast deals
I love their unsweetened ice tea
It was the worst ever had to wait an no sauce for my nuggets an this was the drive through
Slow and rude waited 9 minutes to have order taken and another 7 for my order never again.
Very nice drive through attendants but the egress is a bit tricky
Very fast drive through line
Arrived at 6:50 a.m. and it was closed. A sign on the drive through should have been up!
Was good service and order was correct
The approach of the employees commendableThey are welcoming and very res6
This McDonalds does it right. Very clean and staff is great.
It,s Not like the Freeport Mc Donald,s the service and worker are pleasant in Merrick
Made coffee that we requested completely wrong Also took really long to make incorrectly
Always a pleasure, fast service, curtious to children and families
Paid for extra flavoring but didnt get it. Also, iced coffee was very, very weak.
Best McDonald’s ever!! Always right and hot!
Excellent deal food was great
Every once in a while McDonalds is really bad, thats how my last visit went.
I give it three stars because one day there was a roach in my bag with the food in it
Cant go wrong with McDonalds. Workers here are nice too :)
Quick service, comfort food
Very clean place and nice customer service.
Manager told me they dont open till 7 am on Monday. Listed hours are wrong
Drive thru is easy and quick. So is the indoor place
Great, fresh and hot. Friendly workers
Drive Thru is Easy and Quick.Good Service
Notoriously SLOW at night. been at the drive through 30 min.
The best place for you to eat
Great food
Fast drive-thru and friendly service
Very good food and service. 👍
Always a great place for a quick bite.
It was great
Very fast service!!!!!
Yummmm$$!$!
Always fast, friendly, and convenient.
I think she over charged me lol
Best shakes. Lol
Nice clean place excellent service
Very quick,and friendly in merrick location
The biscuits where like rocks it seemed as if they were all microwaved
Revolting and filthy,How has the health dept not shut them down?
Cuz I always think McDonalds is just okay
They change manger and let more black be employed
Jeuse chirst book of life golden child wives
Was good
Friendly staff. Very busy around 11am on Saturdays.
MacDonalds is MacDonalds we love them Mcbest
Todays morning crew was excelent
I think they over charged me for a kids meal
My kids always love it
Terrible food with fast service
Great service and food.
Burgers are starting to come out cold again, how could this possibly be .....
Best Ice Cream Cones
Clean place. Has a outside setting area.
I mean its McDonalds on the service is okay so
Typical McDonnell. Very clean an friendly staff
Slow service. Staff was clueless
Typical burger joint
Clean, workers nice and pleasant
Fast and on the hustle, seemed polite.
Awful service, hair in food!
Restaurant is fast
Too expensive for cheap tasting food
Fresh
I pass by 2 McDonalds just to get to this one.
Good place and clean.
I like the covered outside seating area.
1 of my Favorite lunch spot
Terrible service
Manager very attentive to customer
Good. Stuff
Its Mickey Dees!! Whats more to say!!
Ask no cheese and they forgot
Quick drive thru
Good service as always.
Everything hot and as expected
Quick service, Always Clean
No AC....and it was 90 degrees out !!!!!!
Always fast and consistent !
Worst service slow and clueless
Like any other mickey Ds
I just like the place where the resutaran is located
Great customer service!
Nice service 👌
Employees were rude.
Now is more convenient.
Total reviews rating 3.9
199 Reviews for McDonalds 2023:
Review №1
2020-12-12Wow, I came in on a fairly empty evening (just me and one other customer) and ordered two 20 piece chicken nuggets and a large fries for my 4 kids. This is what they passed off as a large fries. None in the bag. None eaten on the ride home. This is inexcusable. I will not visit this location again.
Review №2
2022-05-02This McDonald’s is great. They never mess up my order like so many other locations do. Very friendly staff and reliable service.
Review №3
2019-11-12Great spot, the drive thru was friendly and when I pulled up the get my order , she was very polite and gave me fresh hot fries. Thats huge now and days. Safe to say my daughter and I killed it. Thank you to this particular fast food chain.
Review №4
2022-06-17Amazing service opened up toy display cabinet to get the toy my son wanted because they didn’t have it great management and employees
Review №5
2022-03-20This particular McDonalds can improve in so many different ways! Im surprised there isnt a district Manager/Supervisor checking up on the progress of the stores and how there ran!
Review №6
2022-05-01My son only wants there nuggets fast food nice and clean inside if you stay
Review №7
2021-12-25The drive up window had a long line of cars waiting to place their order but it moved very quickly. However exiting the parking lot is dangerous because of the large amount of traffic on Merrick road.
Review №8
2022-07-07Lil note made my dayThank you!!!!
Review №9
2021-10-25The fact that kerrie whos worked at McDonalds for 40 years was in the store the day I went in whom I used to work for 30 years ago, brightened my day. The service in that store is awesome but her presence made it even better. Far better than the Freeport McDonalds on Merrick road which is absolutely the worst McDonalds Ive ever been to
Review №10
2021-07-01Breakfast at McDonalds is always good. Had a mocha frappe. Very good. Good on a hot day. Their cinnamon bun is just ok. Not soft enough and the icing is off. Noticed they dont have a soda fountain. Was very surprised at that. Place was immaculate. Parking is good. Handicap opposite the door.