Outdoor seating
Yes
McDonalds in Plattsburgh
Categories
Location on the map
Plattsburgh, Clinton County, New York, US
Service options
Kerbside pickup
Yes
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Play area
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 518-561-5080
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
McDonalds in other cities:
Comments (199)
Normally I love it. This time Im disgusted with shriveled up partially black leaf lettuce when I asked for shredded. My big mac was the same way. And the cheese tastes like fake cheese and the burgers were all dried up and tasted like they were soaked in old grease for 2 days. Calling management in the morning I spent almost $18 on 2 orders of 2/$5 sandwiches and a sm fry a mchicken and a chocolate shake that was like chocolate and vanilla flavored mix of water. And my mchicken was rubbery. I have my receipt. Not Happy At All. I ate sour gummies and combos for dinner since stores are all closed within walking distance to me after this incident.
Best McDonald’s in Clinton County period !food always fresh, staff is extremely hospitable and the management staff is exceptional ! Very clean bathroom the list goes on
Food was warm not hot nuggets were disappointing fries were just warm mcdouble was ok but had better thats for sure gonna avoid for awhile use to be great now extremely disappointed very dissatisfied
Probably the cleanest McDonald’s I’ve ever seen and well run.
Slow service, but if you take your food to go, eat outside at the benches. Gorgeous view. Otherwise typical.
I dont like the interior design of the newly remodeled building. Also, the new entrance and drive-thru layout is very inefficient and confusing. No longer has a play palace for the kids.
Definitely one of the nicest Mac Donald’s I’ve ever been too! The building design was beautiful and updated. The service was great and there is a cute beach right behind! Loved it!
Typical fast food. Still not happy that they no longer have the bagel sandwiches.
First time inside this particular McDonalds since it was rebuilt. The place looks great, but the quality of the food as prepared was sub par. My gf got a Big Mac that was missing cheese and her fries were cold. I tried one of the new chicken sandwiches they are advertising. The piece of chicken was a lot smaller than the bun, and the tomatoes and lettuce looked like they were thrown on haphazardly by someone that doesnt care about their job! My fries were also cold. We visited during regular lunchtime hours, so there is no excuse for cold fries! The best thing about the meal was the soda l poured for myself!
Fresh. Yummy. Chicken. Sandwich. And. Ice cream cones. Location. Right on lake Champlain. Gorgeous view and beach. Right there. Tables to take a pause lakefront..yummy smoothies and coffee + bakery choices..The lake view is gorgeous,. A nice stop just for the new flurries. And cool breeze
Standard McDonalds experience, drinks were hot, food was hot, order was taken and delivered reasonably quickly. Structure was recently redone and parking lot/drive thru was a little awkward, but functional. Nice lake view for a quick outdoor lunch w/ kids or dogs if youre passing through.
I stood inside for 20 mins waiting for the line in front of me to get there orders. When I was up next in line, the woman proceed to make me stand and wait until she got done her drive through orders. She was eyeing me for another 5 minutes. After walking 2 miles in the hot sun I asked for a large glass of water. She gave me a small cup and refused me a lid. She said “you can just take what I give you because it’s right?”
I remember when they had a 59 cent menu...
Fisherburger was very small very expenses( 5.39) and not very tasty. The tartar sauce sorta tasted like it had gone rancid. All in all not a good experience, wont be doing it again.
Always friendly people, very clean,hot food,
I love the view of Lake Champlain from this restaurant! The food is decent, the staff are friendly. I will make it a point to stop by again.
This newer more efficient store is much better than the others in town
This is our quick go to place. We go to the restaurant on Margaret St. and eat in the car, facing the lake. Makes it very relaxing and enjoyable. Oh, and they have strawberry milkshakes again!
Went here for a quick bite, but if you go by the back, you’ll see a amazing view of the lake.
Brand new store same old food but the coffee is the best bar none. The young lady who waited on me was pleasant and friendly and she knew her store. I thought she was the manager but she was just an employee.
The food is good, exactly what youd expect from a McDonalds. The staff, unfortunately, is incredibly rude. I thought my first time stopping by the new location was just a fluke, but after being back three more times... It definitely wasnt.
Nice location that has a lake view.
Great service, with an A-list view of the lake outside! There are benches outside on the water as well.
Hillary was so helpful and an amazing worker!
Employee tested positive yesterday at McDonalds. Wasnt wearing a mask at work like they should have been. Everyone they worked with now cannot work and is quarantined at home. They dont follow rules and regulations when no ones looking and think that its perfectly fine and safe. Look where that got you. Wear a damn mask if you even decide to go through drive thru. They dont care if they serve you covid with your food.
Their new crispy chicken is dry as a bone. Didnt like at all. Lettuce is that expensive
This McDonalds has a vintage feel with older furniture and lack of ordering machines. Also has access to a nice little beach behind the parking lot for a quick meal with nice views. Food is exactly what you expect with nothing to complain about really.
Should have indoor seating. Even at reduced capacity. I will go to other restaurants that allow indoor seating. Life needs to move towards normal. Mcdonalds should set the example.
All new and highly advanced McDonalds with state of the art kitchen very comfortable and new dining area for indoor and outdoor dining including indoor touch screen kiosks as well as registers for your comfort and we open up August 13 2020 at 11am
The foods been ok and prompt. But, sitting here watching my daughter play in the play place for kids. I cringe at the thought of knowing they havent cleaned this area for the longest. You can see the layers of dust in the gym. The grease from hundreds of kids hands all over Windows and just about everywhere. Theres no centralization in this area and smells like pee and grease. Its sad that this has been the only indoor place thats free for kids to roam but I feel like McDonalds should not have good in this area. Besides there, tables are dirty, counters at the soda have been dirty etc...I dont want to bring my daughter in that playroom anymore. Nothing about it seems unsanitary.
Updated my reviewThey demolished the old playplace/mcdonalds and now have a very modern box with a strange entrance and exit...but the people seem nicer and the urine smell seems to be gone.[Old review]The playplace is often very dirty and smells like urine.The staff are rude and disrespectful.It is worth it to drive uptown and go to a better managed McDonalds.
Great food with great staff for a quick bite to eat on the go.
The building is sleek and the new drive through is economic and efficient. It was quick and all the food were the temperatures they were supposed to be.
This McDonalds is on the damn beach. Its amazing. Staff was friendly, service was quick and I got to eat my nuggets watching the waves roll in. Probably the second best McDonalds Ive ever been to, #1 spot is still the location in times square where I saw a guy get slapped.
The food is good and the view is spectacular. It has gotten pricey. The new help has screwed up our order a couple of times but they will get better.
The customer service here was friendly and welcoming. Service was fast. Sitting by the beach the view was spectacular.
Great 👌 StuffExtra Friendly People Work Here 😊Someone Made a Mistake 🌹So we got 4 Hot 🔥 Fudge Sundays for the price of two..Mcdonalds on route 3 isSimply the Best
I specifically asked if they could ask the cook if my big Mac juniors had onions and I gotof course they do it has everything on them!. When I bit into it yep! No onions! I didnt take it back,figured they wouldnt have believed me.... And then I got a sundae... U know.. hot caramel nuts n whipped cream. A classic sundae... So u know they charged me 30 cents for a tiny squirt Tony! Of whipped cream?! She didnt even tell me it was an up charge for it till after I paid n questioned. Shady business McDonalds. You got a 2 because the food was good. Or I would have given a one...if that. Not impressed.
Tonight we went through the drive thru. The young lady taking orders (Hailey) was absolutely amazing! She was smiling and happy and you could tell she liked talking to people. She really deserves the recognition! Hurray for this wonderful employee!
Terrible Service, I ordered online got there waited 15 minutes, coffee wasnt in order, 15 more min for coffee, they had ppl waiting to order n just cared about drive thru, later for ppl in line. Smh
Service is good. Always have to go back and get something they forgot. Work staff friendly but not looking like they like being there. My biggest concern is the appearance of the play place. VERY DIRTY. Could barely see the kids through the windows of the jungle gym. Layered with dust and dirt on top. Handiwipe containers black from dirt and so on. Sad because not many places to bring the kids during winter months.
This is pretty much just your average McDonalds. The employees are friendly enough and the food is served quickly and about as accurately as you would expect from a McDonalds. The bathrooms are relatively clean and the locale is pretty decent.
Very clean and friendly staff. Food was hot, which for me is a plus! The view of Lake Champlain was beautiful.
Beautiful view of lake Champlain
Walked in ordered a meal with my gf. 6 PC chicken nugget small fry and small coke to go. Exact words. Receipt order 183. We repeated it about 5 times to the girl at the register politely. As we went to go wait at the counter loved noticing a girl at the food line wearing a sleeveless school shirt with her tied back but also falling a bit over the food. As we get the food we noticed it wasnt to go and we got an extra small fry and extra small coke and 4 PC. I go over to inform the girl at the register that the order was 90% wrong. She did state that what we ordered is what comes in a happy meal but we had asked for a small coke specifically and a small fry. Errors happen no big. Chris one of the managers on duty Im assuming came over half hardly dealt with the situation. Offered the 6 piece and the small coke but no small fry though requested again as he was correcting the order. Offered to pay the difference since the receipt didnt reflect the fries and coke. After being ignored on that I had asked him would you like this 4 piece back since he had given the correct 6 piece to me. He took the box for a moment before pretty much just tossing the box back into the happy meal as he walked away at the same time which dumped the contents all into the happy meal.
Wow! Never thought a McDonalds would be so clean. I mean seriously. Kudos!! And the view is breathtaking too!!
• Fast Food• Volume or Nutrition• Too. Many Calories
Building is nice! The new parking lot is confusing though. Like, really confusing. Like, you can go this way, but also you cant.
The MC rib was good.but they were so sloppy with the sauce that couldnt eat without napkins it was so sloppy.service was only thing good.was prompt an quick.was best thing was there
Gross. I usually just get coffee but tonight I didnt catch dinner so I stopped in. I went to the drive-thru and I could tell by how long it took the car in front of me that they were placing a special order. So I ordered off the dollar menu, cuz Im cheap. I got a McChicken and a medium fry.I commented to the girl at the money line that I hope the reason it was taking so long was because they they were making fresh fries--they werent. I know I have to eat McDonalds fries right away because they get stale so fast. By the time I got to my apartment, half a mile down the road , and into the house, they were already stale.Its very annoying because Im sure if I had purchased in-store, to eat there, they wouldnt have been. My McChicken was worth the dollar I paid for it. I took off the bottom bun because there is way too much bun on the sandwich itself. I think I will just stick with coffee
The food is good but the store manager is a bit rude. Maybe they should hire someone who is people friendly.
Nasty food and poor service. I also think I saw a cat go in but not come out. I had hair in my food. Also I think I heard a meow from the kitchen. I also saw a cockroach run across the table. Also I saw someones ring in my milkshake. They also pick their noses when they cook the food. I think one of cooks scratched themselves down below.
Good Thanx, Im an out of towner an I liked the whole beach theme, pretty cool...
The better McDonalds of the area.
Pleasant service, play area for young children. Summertime you can enjoy the view and the cool breeze coming off the lake on the picknick tables or in you car. Beware of the sneeky seagull lurking. 😏
They say theyre open 24 hours, but every time I go between 1am-4am their lights are off and no one answers drive thru. However, they do make sure my order is right the first time, so thats something.
Ate the two Big macs I had there, they were so good I didnt even stop to breathe.
New building looks good but you cant have a camper hooked to you truck and go here parking is not big enough to get in with it
Amazing location, with benches outside to eat while looking out over the beach and lake champlain. Standard food, clean bathrooms - definitely a great place for a detour.
Missed inside.new place is nice but access to a beautiful lake is very limited...what happened?...one of the most prized location in all of Mc land!!!
Took my grandkids to the Margaret St Playland for dinner. There were us (5), and five others. The kids were playing and having fun. Then, a worker in a red shirt came in and told us it closes at 7:00 pm (the Playland). Didnt have a watch, so I asked the time, and she said it was 7:15 p.m. or so. Friday night and they close at 7:00 p.m., and then send a Red Shirt in to throw you out. Come on! Even my mother, never made us go to bed early on a Friday night, especially in the summer, when its light out. Closing it at 9:00 p.m. is more reasonable. We left, but without dessert, since they were, in essence, throwing us out. When we got in the car, the time said 7:05 p.m. Not only were they throwing us out, Red Shirt lied as well.
Food was real cold and my Big Mack tasted like it was made a few hours before I got it .
Its a nice new building. Cant wait to eat inside.
Reliable, fast, plenty of parking.In an area without too heavy traffic so it is easy in an out.Other than that, if youve been to one McDonalds, you know what it is.
I was starving and all I wanted was an egg mcmuffin and coffee. I stopped at the drive thru & the lady working told me that the credit card machine was down so unless I was paying with cash, she couldnt take my order. So I had to leave without any breakfast. I was very disappointed
The food and staff here are good. They usually get my order correct but once in a while they dont and are happy to fix it. I guess as far as mc donalds go this is a good one.
Fresh food.. Very friendly.. And smiles....should be like that in NYC.
Clean. Handicap bathroom which is wonderful. Loved the little beach out back to sit and eat. Also great place to walk my little dog.
Everything was good for me. It is an older McDonalds building but was very clean. There is some out there that are dirty as hell... Not this one !!
Always clean and efficient. My order is always correct. The staff is very friendly. Easy access in and out.
They always mess my order up. Hate ording from swanton vt McDonalds
Very nice staff, always a pleasure. Bathrooms clean and so is the dining area, everything except it needs to be restocked in its lobby.
Atmosphere was good; fair price for what was ordered; received what was ordered & the food was good(crispy french fries, 2 good cheeseburgers).
Everyday unhealthy garbage that we love to eat. Fries are to die for and will probably kill you. Very clean and well maintinanced site
Food was hot & yummy, place was very clean
Best Macdonald’s I’ve ever had, fries are 10/10
The Rt.3 Mcdonalds has the worst service ever always messing up orders then throwing a fit about fixing it. It got so bad I dont go anymore if I could give zero stars I would
We loved the play room for the kids a.d the small beach behind the building was a pleasant surprise! We will be back.
Navigating the dual lane drive through needs work ! Being 1st n line apparently doesnt matter at McDonalds
Had a really big order and they were great and got everything right...kodos to Rose and Hailey
Friendly greeting, great service, good food and happy kids so im happy lol thanks again. def worth a visit.
Absolutely amazing dinner tonight!!! The girl was pleased! And So was I ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Possibly the most beautiful McDonalds I have ever visited. The back of McDonalds has picnic tables and access to lake Champlain. Pretty!
Fast, accurate orders and delivery. Great managers.
Very upset. Had order a 20 piece nuggets fries was super cold went back and they give me more cold fries and my nuggets was cold just horrible
Beautiful view of lake champlain. Well lite and very pleasant staff. Plans to rebuild new in near future.
I just got done the eye doctors and the cashier was very helpful not to mention extremely good looking I will eat here again for sure
They are very fast and friendly and if something goes wrong with my order they are always nice about it and fix it for me right away
Route 3 mcdonalds is a joke, offered no help from any employee with their mobil app. VERY RUDE AND UNPROFRSIONAL
Love the new setup food is always hot and always has good deals
Drive thru oatmeal has no liquid. Useless! Dirty. Out of date. Bad management makes bad employees and service. Guess your stuck with no other restaurant.
The drivethru is still stuck in 2000 the playground is super dingy and looks disgusting but service was very good and not a long wait time on food
Food was hot. Order came fast. Food was great and ate watching some Canada geese on Lake Champlain.
After a long night at work. That sausage egg and cheese mc griddle always makes my morning.
This was a disgrace to the McDonalds organization. When I asked for hot cakes and sausage, the sausage was a real human sausage ;) which was overcooked and very greasy. Not okay
Was my kids favorite McDonalds because of the play land and now its torn down and they dont plan on putting one back in. We will no longer go to this McDonalds.
The best McDonald I’ve been to. Extremely pleasant and clean. Quality of food was good.
Sucked. Cold fries, sandwich slid half apart, chocolate shake looks like a zebra ice cream and chocolate was not completely mixed. Will not be going again. I guess I could have at least give this one star because it wont post. But Im not even giving it one star for real. Never again
Great restaurant, I go there every morning to get coffee. Great service, quick drive through.
Nice beautiful area outside to eat at next to to the lake. Also has a play place inside.
Clean, never screws up orders, grandson loves the playland, food good, staff friendly.
The stupid way of ordering. Give me a human being. Remember them!!!!!!!
This McDonalds has pretty good service, food and abundant seating. The outdoor seating has impressive views.
Great mcdonalds the staff was awsome but what I love most is that it still has the play section in it.
Needs to go back to breakfast all day... Or at least a limited selection. Oh.. steak egg and cheese on a bagel needs to come back to 😆
Im no longer fond of McDonalds. My grandchildren like it but ill only have the breakfast sandwiches. Anything else is a big no thank you for me.
Food ok. Service passable. Restrooms discusting and filthy. Will never eat there again.
McDonalds on rt9. Plattsburgh NY. very clean friendly staff food was good too. Outside could use some work.
Drive through was 10 cars long, went inside and had quick friendly service
Right on the water and great food
I love parking outside and enjoying the view of Lake Champlain. Its a soothing, relaxing lunch :)
Super fast service and I like going when there is a line so everything is fresh!!
Great place but I do not eat a lot of fast food.
Best McDonalds in town, kids can play in the play place, food and service is always excellent and Chris and Barb are the best
They didnt give us sweet and sour sauce and they were out of sweet tea for the night they said
Always a good place to grab a quick bite. Plus you get an awesome view of the lake
Friendly environment, good space for kids to play while u enjoy ur lunch
Clean bathroom, fast food, picnic tables near the water in the back. Excellent road trip stip.
There quick to take you money but slow on severing your food even when you see it ready they still let it set there
Decent service and service speed. With a play place inside for children. Definitely could use an update.
Actually got our order right this time!
Had your typical McDonalds food but also a big play area for kids a hidden gem in plattsburgh
Champlain New York then to that McDonalds five times in the last 7 days and every time they got my order wrong
Usually good if your order is right
Nice PlaceBackside is very beautiful, as it is lakeside
Food is passable, service is passable, clean enough to eat here. Nothing special, pretty average McDonalds.
Its McDonalds what more can I say sometimes good service sometimes not
Only McDonalds with indoor parks like this one should exist. I love it here.
Love their Carmel frappe sweeten iced tea mc chicken and cheese Burger.
The people r a little rude but food is good
Its McDonalds, clean and reasonably fast
Good place to bring your kids for some food and play
I got a big mac wasnt as good as when we were growing up. Rubbery burger a d fries.
McDonalds is a typical fast food restaurant, always packed, slow with orders and is never good for you.
Great food as usual. Friendly and fast service.
Friendly Service and Managers. Like how they cater to Seniors. Kids like the Gym on Lakesure Road
This McDonalds is right on Lake Champlain, actually one of the most beautiful McDonalds Ive ever seen
Good place to go and eat, people seem helpful and friendly
We ate after a drs appointment. We we hungry. The food was hot and delish.
Only go to Mc Donald when I dont have other option. It is just food...
The Bacon Egg and Cheese on a bagel was awesome. Would rate higher if could.
Typical McDonalds food was fast and fresh friendly staff
Ordered using Uber Eats. Great food and service.
Just another grease hole to plug your arteries....
Becouse thay are fast at drive through window and employees are pleasent
Great place to take the kids and have a fun meal.
The food was good but the fish sandwich the cheese was off the bread
Ordered a cheese burger and a chicken nugget happy meal.they put chicken nuggets in both.
Its McDonalds, you know what your getting into here. Meh food but thats a bit over priced but its the only thing open at 3am.
They do not charge to go to the RV show and its clean.
Good food good fun. Gee golly they getr done
Ordered a McGriddle with sausage and only got sausage. No egg or anything else.
Cashiers here always have a bad attitude compared to the McD on route 3.
Clean, friendly and quick!
Not so busy tjat you enjoy the food.
Like McDonalds on Margaret St. Wasnt to happy with one on Rte3 plattburgh got to cold. Meals and one bun hard .
Hurts my stomach, fries and salads good though.
McDonalds sucks they always forget to give you your food.
Got home wrong food had to drive back to get order ... mcdouble only ketchup was one with bacon same for one only mayo
You really cant describe this restaurant, same as the others.
Always super fast and accurate with great-tasting food.
Super fresh burgers, and very nice counter person, Saralee.
Feel bad they got rid of yogurt parfait
Good food and service not always clean
Its a pretty good McDonalds, menu as good as any other
My food was great and hot, love it.
Great service
Old restaurant need to Renew but is clean , inside kid Play, look on the lake !
Had a fun time. Play place for the kids beach for the adults
Was very disapointed with the service. The manager was very impolite and impatient.
Need to start serving breakfast all day@
Beautiful location right on Lake Champlain, with Sandy beach and picnic tables
Great service for a late night meal.
Ordered Sausage McMuffin w/egg and got a Sausage McMuffin was charged for w/egg
It was alright fries werent fresh and staff rude
Good place to dock boat & grab a bite also swim
Good for fast food playroom was nice and clean
Perfect order, nothing was missing, love the new taste...
They are doing really good
Service too slow, no one said hi or Thank youPretty poor customer service
It a ok place but mess up on my meals sometimes
Nice efficient crew on this morning. Thank you. :-)
Huge playplace for the kids, quick and efficient staff
Slow service and food is usually not fresh when you order
The play center here is awesome for the kids!
The playroom closes way to early. 7pm, its summer time !!!
Good fast service. Food was good to
Always have to wait and often the food is cold.
Its Mickey Dees they are all the same
Total reviews rating 3.7
199 Reviews for McDonalds 2023:
Review №1
2022-02-08One of the best customer service experiences. This morning I went in and hoped to try my new mobile app after trying to use it for about 15 minutes, I asked one of the employees, Vicky for help. Not only did she stop what she was doing to help try to help me with the app at the Mobile kiosk, she also took my personal order at the front register and since my code wasnt working she gave me my breakfast on the house. She was kind, patient and very positiveThank you Vicky for brightening my morning.
Review №2
2022-05-07Nice and efficient service, bathroom is clean! Absolutely stunning view of the bay from the parking lot, definitely stop by this McDonalds!
Review №3
2022-06-17Excellent place with a beautiful lakefront view. The staff provided excellent customer service, way beyond that expected from typical fast food. My husband does not typically go to McDonald’s, but this place won him over.
Review №4
2022-06-14Its just another McDonalds. Arent they all the same? Their food is consistently good and the price of their sodas is very cheap.
Review №5
2021-10-14A nicely updated restaurant located directly on Lake Champlain. The new drive thru is great.
Review №6
2020-01-29Ordered double cheeseburgers and chicken sandwiches. Everything was made with flattened bottom rolls. It was like eating a hamburger on squished sliced bread. Only got a yeah, we know they could have said something when we were ordering.
Review №7
2022-06-13Good food but they forget to add anything extra you add to the sandwich.
Review №8
2022-06-22Come on its Mc Donalds! Clean pretty fast. And I love the touch less contact ordering
Review №9
2022-04-25My order was fine but the employees behavior was crazy. One girl in the drive thru was in a tirade about a coworker, laced with expiative.
Review №10
2019-11-23A huge difference from Montreal Quebec Canada. Too the United states. They have morning breakfast with pancakes. And the staff should go ,and teach the Canadians how to treat it customers. We had a FANTASTIC experience here.