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McDonalds in Poughkeepsie
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Location on the map
Poughkeepsie, Dutchess County, New York, US
Payments
Phone: +1 845-473-4618
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
McDonalds in other cities:
Comments (199)
Customer service at the drive through is always very friendly and prompt. Food is usually fresh and always good breakfast value deals.
Its a McDonalds. Theyve lost the spirit of McDonalds and have become FDUs (food dispensary units)Food was good, staff friendly.
I have drove across the country with the family a few times. So I can say this with complete certainty!! I just had the most delicious Mc double and the freshest hot fries I have ever had from a McDonald’s!! The bun was soft, buttery and air like. The burger melted in my mouth!! Who ever was working today needs a raise!!! They know how to make great fast food!!
Order ahead of time, they don’t start making it until 5mins after you arrive. Store is dirty, employees are rude.
I usually have a good experience at this location but my food ended up having hair in it
First experience here during the pandemic the staff remained very friendly professional and helpful. There’s hand sanitizer stations at the exit doors to maintain social distancing and clean for the next customer . Also very convenient off of route 9 the meals look exactly like the picture as they’re suppose to be like in Japan . I recommend this location to other to enjoy ...
The fries are the only thing thats edible. The bun and meat in the quarter pounder with cheese are barely edible, feels like the clown Ronald himself is playing a joke on you with plastic food. How does this chain stay in business serving such low quality ingredients? Tastes like salted cardboard with wax
THE WORST EXPERIENCE IN MY LIFE! I had to repeat my order to the drive thru 3x. They had people waiting over 20 minutes, finally gave their money back, I asked for unsweetened tea, I received both times sweet tea! They never brought my fries with my meal. I asked for a quarter pounder with bacon, it didnt come with bacon. Never have I had such an awful experience. They dont deserve $15 an hour!
As fast food experiences go, this was a really decent one. Ordering was easy, fast, and accurate - personnel were friendly and competent - wait time was minimal - but most importantly the food was hot, cooked perfectly, and fresh. Were talking everything was appropriately juicy, crunchy, seasoned, sauced - and no anemic, razor thin tomatoes or wilted, browning lettuce. Just an overall good, quick, tasty, fresh meal - isnt that all you can really ask for from fast food? Would definitely revisit if need be.
What found to be the most pleasant part of my visit is how respectful and nice the young people were working there. Its refreshing to see young people being industrious. I wish them all the best in their future endeavors. Thank you.
Staff is friendly and accommodating. Typically when we go we are told to pull up to a spot and wait for our food. The service is not as fast as other McDonald’s but they’re always pretty busy. The inside is fairly clean.
The fries were hot and the nuggets real crispy!
The worst fast food restaurant I’ve ever been too at least at night hours. It should literally take 20 mins for me to get a cheeseburger and 2 four piece nuggets and then for them to be ice cold and then when I ask for it to be remade you just reheat it so the inside is still ice cold . I also ask if I could change my soda out because the sprite was straight seltzer manager came out with attitude said I’ll give you your drink for free I said can I have a new receipt showing I’m getting the drink for free and then was told no we are going to give you another sodas for free but how is it another soda for free I don’t want this seltzer sprite. I will never return to this McDonalds again and I feel bad for owner this kids are ruining there business with inappropriate language and unprofessionalism. Two nights in a row and got the worst customer service in the tri state area.
Very nice place that give teenagers opportunities to see what the working world is like. Friendly staff!
Just had the worst experience at this location. Me thinking ordering from the app would be fast. Big mistake. At the drive thru register the lady charging me was lost. Then was told to pull over at curb side waiting. 15 minutes later my order and a gentleman that was beside waiting as well was given wrong orders. Another 15 minute wait. Just to get home and have my double bacon quarter pound had no bacon. Lol. This place is a joke
Only good one around but inconsistent. All for extra sauce, maybe get one less, maybe two extra. Last time I got no sauce at all. And I got about a 3/4 full mcflurry twice now... No more good McDonalds in the area I guess.
Asked for fresh fries and they came out soggy and unsalted.
Curbside delivery was slow.had someone walk inside and order their food and be out before my food even made it to me and I ordered before him.
This is one of the best McDonalds Ive ever been to. Food is delicious always fresh staff is always informative and friendly very helpful my go-to McDonalds. Whether I eat in or take out love it
A very typical McDs in a very busy spot. Long lines at 3pm but service was fast and food was as one would expect. Nothing fantastic, but certainly no complaints either.
This McDonalds restaurants drive thru lines moves fast, especially when compared to the other McDonalds restaurant on Main St. The customer service isnt bad either. You will usually get a high school or college aged student who is just trying to do the best they can do.Thank you to all McDonalds workers!
Why go through the drive through if they are just going to make you pull into a parking space and wait anyway? It wasnt even like it was busy
I thoughtI got someones order, the sandwichs were not what ordered NO CHEESE.., one i have no idea what it was but the dogs ate THEM. Coffee was correct size, but no extra milk, NOT LIGHT AS REQUESTED.Got 2 packs SUGAR, asked for sweetener on the SIDE.I drove thru and placed a second order. IT was correct, but wrong drink.
THE MANAGER NEEDS A RAISE HES SO NICE
Service was quick, friendly thorough and the store was pretty clean. My strawberry shake was horrible though. I ended up throwing it away because it tasted like straight strawberry syrup and the consistency was off. My Big Mac was good and the fries were excellent, nice and fresh.
Simply! Horrible! Order was totally wrong! Plus had to Wait on the side for them to get it right!!! Where is the McDonalds of old!!!! Too many things on the menu, is messing up a whats supposed to beA Good Thing
I work in the next lot over and have been hitting this shop up for food on my way in to work most days. Very friendly staff and they never mess up my orders.
Waited 30+ minutes for a $7 order. Terrible service
They forgot my Mcchicken in my order. I went back to get it and the Overnight manager asked me 21 questions, When did i order, what was my order, what did it have , have tie and more. All for a sandwich that they forgot to add. He was pushy and unwelcoming and stated that they always ask 21 questions for messed up orders.
Very clean as it was recently renovated. Its McDonalds. It tastes like McDonalds. Food was prepared well and no issues. Plenty of parking.
Terrible service employees who work 12:00 am-6:00 am on Thursdays are the worst .... I would not want to go back again
The customer service here is fantastic never in my life had been treated beyond a customer. Was treated as if all the customers were at a classy restaurant not a small food chain franchise. Every customer was greated and seated the food was delivered to each table. Last but not least before our meal was finished waitress checked to see if all was good and if anyone needed anything else. Beyond satisfied for going to Mcdonalds.
I had to cal McDonald’s just to make sure they were open (because of the snowstorm we just had and I didn’t have any food) and the lady said “I answered the phone didn’t I?”dude..How unprofessional do you have to be? Like I understand if you’re having a bad day..but come on..I go to the McDonald’s all the time.. like, holy hell like it ain’t hard to be nice12/18/20 (2 stars)—-UPDATE 12/19/20I called back again at 6pm and another person answered the phone, Becca, one of the night shift managers. Because it’s one of the other managers there and said ‘only managers should answer the phone’ (my guesses either another manager answered or an employee did)I told her I go to this location as a college student when I don’t have any food to eat back home (I’m 5 mins away). I told her in a loyal customer and I’m always super nice to the employees there and allot of employees acknowledge it, since I know what it’s like to work fast food.Becca offered a free meal as an apology, and I’m welcomed back, and that she said she was sorry I was treated like thisI really appreciated it. I understand that especially because of the virus, it’s tough on people. I only called to make sure they were open because it snowed- I lost power and I could cook anything, which is why I planned to go that night, but after the rude call, I didn’t and I felt heartbrokenI feel a lot better now. I usually don’t like to complain because i don’t want to be an annoyance or a hassle, but being disrespected when asking a question isn’t ok.Thank you Becca for understanding where I’m coming from.—Overall this location is very lovely and the workers always get my food right, even when I ask for my fries well done (I don’t like them soggy lol). It doesn’t hurt to be kind in these trying times- as someone who is part Canadian, I always try my best to show gratitude and compassion.
Amazing service from the moment we arrived. A wonderful young man spotted me coming in and held the door. He reminded us our feet were wet and to be careful. He was lovely. Food was hot and fresh. Entire staff was welcoming and warm! 😍
Foods was excellent and Customers services was excellent too. Has someone taking care of the libby areas and making sure the place look neat and clean. At time it was busy, but also have the college across the street and other parts of the campus close by too.
Love the buy one get one free egg McDuffie discount with a receipt
Fast, fresh food, good service, can use self service kiosk or in person cashier to order, as well as the drive through. Well lit and maintained. Highly recommend!
Consistent, good service and hot food
I Went there last night around 230 am. I ordered 3 mc chicken and 2 small fries and 2 soda. I came up to the first window and the guy wasnt wearing uniform and also was not wearing mask to protect from the virus. I paid and went to second window and the server was not wearing any uniform and not wearing gloves and mask when he gave me my drinks. I got my food and the mc chickens were cold and the fries were hot. I went around the drive thru again and I was calm and asked them if I could have a replacement of my mc chickens because these were cold. The guy told me to pull around to the second window and they would replace my meal. The crew member was nice and told me to wait but then the 2 managers that again didnt tell me he was a manager was rude and told me that I had to give the mc chickens back. I asked him about covid regulations and not to take anything back. But I did give them back to him and he immediately threw them away and gave me attitude. I asked him if he was mad and I told him I am sorry for the trouble but he looked at me and gave me the finger when he brought me out my food. I wont go back
Wow! The employees were really on top of things!! The customer service was exceptional. Three employees asked if i was being helped. Then there were others that told me to have a wonderful day. I definately give credit to great management.
I like the self order digital screen. I also enjoy the table service after placing of the order. No hassle drive thru; your order is brought to car when ready in a special waiting area really close. Enjoyed meal because you can substitute and add different ingredients. 5 stars fast food.
Update: Much better now. Floor is still sticky most of the time, but pretty on par with what youd expect from a McDonalds.Old: You could order a pizza and have it delivered faster than you can get the food you ordered here.
It was late night when my fiance, myself, and a co worker of his went here. The manager who took our order was extremely friendly. We go here on the late night a lot. We travel from Wappingers, because our local McDonalds is not corporate owned. This McDonalds is full fledged corporate owned and operated. Keep up the amazing work.
It seems as though every time we go there now its really dirty and our order is always messed up. Its really a pain because we usually end up going there every weekend because my mom likes to go, well at least she used to! Seriously though, standing at the counter you can see the mess its disgusting! I know things get messy when youre busy but people should be cleaning as they go, there they have numerous people just doing what? Mopping?
I ordered a 10pc nuggie with honey mustard at the drive thru and they gave me 10pc nuggie with honey AND mustard. Can definitely tell the Marist kids work there...
$6.20 for 1 fries and 1 bottled water! 🐽 greedy much? For the same money, I could get the Wendys Biggie Bag- double stack, fries, drink AND nuggets!!! Bye McGreedy!!
Went through the drive-thru at 2 in the morning to get dinner while my boyfriend was in the emergency room. Quick Service and the food was hot.
Typical fast food quality; in which my benchmark STAR Rating is almost always three STARS. It’s typical quality fast food at typical prices. Quick bite conveniences.
If I could give this store no stars I would. This is the worst McDonald’s I have ever been too. Every time I go here it’s going to be at least a 20 min wait for the food. How can they call this fast food. Then on top of that the order is never ever right. I order something with no onions, the women reads the order back to me it’s correct the name when I get my food there onions on it! Every time. It’s insane that I have to sit at the window and check to make sure there is no onions. This store is also listed as 24 hours yet when I try to get food at 3:45am they tell me no we’re closed for a hour. What the heck! How is that 24 hours? This store is just all around horrible. They are slow, can’t get the order right, bad customer service and employee attitude, while lying about there hours.
Fast service, very organized. Some of the best McDonalds management and crew Ive seen yet! The morning manager is sweet and friendly, she runs a tight ship and has a great crew.
Why are you always telling people Pull into the parking spot? The orders take less time to prepare than it would for me to drive to the parking spot.
They make mistakes on every order
Stood in line for over 10 minutes with one customer in front of me. Their order was taken while I was ignored at best. Im not an impatient person but they could have at least taken my order and put it in to get it ready. I was so frustrated that I walked out without saying a word. Whats the point of being open if youre not going to wait on customers?? Very poor service all around.
They renovate the interior and in one simple word its not functional and mediocre. Such a large store with very limited sitting space. I went 3-4 times, but never get an available chair to sit except those tall bar stool. Service is avarage.
The app could use some better offers. Staff is ALWAYS pleasant. You are appreciated. Keep up the good work.
Hello Donald:Thank you for taking the time to contact McDonalds.We appreciate your inquiry. The product build for the cheeseburger consists of regular buns, a beef patty, a slice of American cheese, mustard, ketchup, pickles, and diced onions. If you would prefer not to have mustard on your sandwich, please feel free to request that. I hope this information has been helpful.Again, thank you for contacting McDonalds. We hope to have the opportunity of serving you again soon under the Golden Arches.JessicaMcDonalds Customer Contact CenterNO WHERE ON THE MENU DOES IT STATE THIS.They tell you it’s on their website.If you need to go to the website to order ,just go to a restaurant that shows you the condiments that are usedThe above letter was sent back to meIt’s how they cover their tracks
Words cant explain. First time I have ever experienced both the drive-thru and inside a McDonalds on the same occasion. They forgot I was in the line. My fresh chicken looked more like a 5th graders science project; not to mention they forgot my honey mustard. Thats all!
Just when you thought this McDonalds could not get any slower they added a second drive thru and now instead of the 10 minute wait at the drive thru for your fast food its now more like 15-20 minutes. Worst service ever. Make sure to go out of your way to a different location the extra 5 minute drive will save you a ton of time.
Terrible service. I ordered my food, the order was incorrect, I came back up to the counter, the manager was not doing anything but watched me stand there for five minutes until one of the staff approached me and corrected my order. Management needs to understand that the customer is not a guarantee, customers come into a business out of their own free will, give the customer excellent service and the customer will come back and from word of mouth the customer works to increase the customer base, take the customer for granted and give poor customer service and the customer not only stops coming into the business but by word of mouth decreases the customer base. It is simple math: customers equal paycheck, no customers equal no paycheck.
Pristinely clean. Fast WiFi. Employees were really nice even though I was zoned out and the food was great
This McDonalds is not like others food is cold bought happy meal niece couldnt even eat it burger was cold and very steal
Did breaky, more expensive than I remember. Politicians are fighting against increasing the minimum wage while McDonalds is charging 7 dollars a pop and change for breakfast food. Hm.
Crew is very friendly. Place was recently updated so looks nice. Wish they added a TV for CNN like many other McDs have. I do appreciate they always have the local paper too.
Most tasteless burger Ive had. 1/4 pounder without cheese. Very surprised. The frozen beef ones were much better.Fish sandwiches were out together so haphazardly. Tartar sauce just on one section, cheese stick to the bun and fish so you couldnt move it to get everything in one bite.Just disappointing overall.
Tonight we received outstanding customer service in your London road branch,Glasgow. We were served by Quan who was immediately warm and welcoming and took interest in our evening. Rather than us wait she said she would bring our food to our table.While at the table, the manager approached us and started to chat with us. Again very interested in our evening and with a warm welcome and a good laugh.This high level of customer service in your restaurants is very rare and as a manager I believe in rewarding staff who go out their way to give 100% customer service. Please can I ask you make sure this is recognised and the staff are given full praise.
Extremely slow for a fast food joint. It seems to take at least 10 minutes to get everything ready for just a combo meal. If I wanted to spend that much time, I would go to a better quality place, like Five Guys.
If I can have zero stars that is what I would give this McDonald’s they are incompetent they don’t know what they are doing I asked for an ice coffee and they asked if I wanted water then when I when they asked what I wanted in the coffee and I said black they put milk and sugar in it, just incompetency it’s ridiculous I won’t go there again.
We went to wash our hands before eating and the bathroom was so dirty it turned us off from staying there. On the outside it looks like a nice place but inside the employees are not keeping it clean and organized. Its resteraunt where people eat it should be kept much better. So disappointed.
Im not a fast food guy. The egg mcmuffin wasnt bad. The order and delivery system was a fail. Was done with sandwich before coffee got there and neve received hash brown. Guess I havent been missing much.
Very rarely is there milkshake machine and ice cream machine up and running every time I come here its down and I get nothing but attitude I ask them when you expected to be back up and I get attitude they say things like its going to be down all day and I have no idea literally one out of every five times I go there I am able to get a milkshake and it is the only reason I go there the majority of the time I also repeatedly asked them to make my food fresh and they say okay and it should take more than 10 seconds to make fresh food and they just ignore my request and they give me food thats been sitting there and by the time I get home 1 mile away from the location that my food is all cold they just ignore my request and they do not care I have had enough of McDonalds
Go here all the time for lunch. Nicest drive thru employees I have ever met. Lines can be long around 12:00pm but there are two drive thru lines to order from. Amber and Melissa are such sweethearts! The little spanish lady who gives the food at the window is so sweet too!
So Google just asked me how McDonalds was... not a good time to ask. Dont stop by often but this time in particular my experience was abysmal at the Marist College location in Poughkeepsie. Wait in line to order, wait in reserved spot for food, ended up walking inside after about 20 mns. to cancel my order and get my money back. Lesson learned.. fast foods not fast anymore and maybe Saturday afternoon isnt a good time to patronize this establishment.. Ps was not really busy inside or out, it just seemed that they were a little confused operationally... :-(
Ordered 8 big Macs and received 8 quarter pounders with cheese, so we let that go cause we were hungry then we started to eat and all burgers were raw so we sent them back and the replacements were better but still a couple were under cooked
The food came quickly and was fresh and hot. The server was friendly and took my order rapidly. The order was correct and the restaurant was bright and inviting. We plan on returning each time we are in the area.
Absolutely the worst service I have ever experienced in the drive through. I wanted to order a simple hot fudge sundae..... waited over 20 minutes got to the order spot finally.,,,, only to be completely ignored by whoever was supposed to be taking orders. I left after wasting over a half hour..... seriously terrible service. Won’t go back here.
Do not pull off before checking order. It could be burnt, but hard as a rock, place needs new management 24hrs a day. 15$ a hr for simple mistakes.
Was reprimanded, by the manager, (lady) for asking for a refill of coffee. I was in my car during a teleconference so as not to disturb the other customers while on the phone. Told if I leave the store I cant get a refill. NO SMILE, No Eye contact, NO THANK YOU, terrible consumer centric service.
Its fast food. My one star would of been for the two lane drive through; the cars dont move any faster its just stupid. The other two stars is for the food seeming fresh.
The cashier was friendly, but they looked hurried. The service was slow and the tables had not been cleaned. The floor also looked like no one had swept it for a long time. There was paper, food, and strows all over under the tables.
Every time I go to this McDonalds always something happens I really do hate this place now and Ill make sure I never go there again especially with what happened last time the worst people work there the worst service dirty people this place should be shut down.........I brought a Happy Meal for my son yesterday and when I got home I gave him his happy meal with the milk that came with the Happy Meal when I was about to open it I looked at the date and it showed it expired the same day I am a little annoyed about the whole situation because how are they going to give me milk for a child thats going bad this will be the last time I ever go to this McDonalds again this is very disappointing and I would think that McDonalds would hold a higher standard to there customers McDonalds is giving children a healthier choice by giving them apple juice and milk instead of soda but then you want to give a children milk that is going bad just so they can save a few dollars this is a little ridiculous and disrespectful and risk my childs health just so they can save a few dollars on milk what is wrong with this picture besides what happens if my son drink this milk and something happened and he started vomiting or something worse because he is only a few years old and I tried calling McDonalds and talking to the manager but they just brushed me off like it was nothing this is a sad day when they dont care about the well-being of the customers that go there when will McDonalds as a Corporation take situations like this seriously and stop pedaling off their bad milk and bad food to customers especially the Youth of America
Please...PLEASE!!!! do not eat here. I recently went to Mcdonalds to try their new Buffalo Bacon burger and even before I took a bite, I saw a nasty long brown hair in my burger, I was so shocked and disgusted. They obviously dont care about sanitation and being clean. They probably dont even wear hairnets in the back. This was the most disturbing experience in my life when it came to food. If I could give a zero review I would do it 10 TIMES OVER. DONT EAT HERE IF YOU CARE ABOUT HYGIENE!
Update: my issue was resolved after calling the restaurant.I ordered online and then walked all the way there to have them tell me the order didn’t go through (which it did). I left my phone at my dorm room so they told me that was the reason. I am very dissatisfied with their inability to resolve my issue, as I spent a lot of time walking there and walking back. I did not buy anything else because I was so mad that they wouldn’t accommodate my order.
Didnt get hazelnut in my coffee. they forgot one of the medium French fries we ordered and paid for, and they tried go give us the next cars order....unfortunately this is not unusual for this particular mcdonalds
Very clean inside. People are very nice that work there and my grandson likes the food
Ive been to this McDonalds many different times because it is across the street from my school, and Ive gone there twice this week. Both times I asked for a crispy ranch snack wrap, a mcdouble with no pickle and onion, and a medium fry. The first time I went there I waited 10 minutes at the window for my food. I received a mcdouble with no pickle and onion, a rather cold medium fry, and no snack wrap. The second time, a mcdouble with onion and pickle (onions upset my stomach), a mcchicken, and a medium fry. Ive been to many mconalds restaurants in my life, and a few of them Ive been to consistently. Sometimes they mess up my order, but I dont leave a scathing google review because mistakes happen. Having said that, an incorrect order and slow service should not be the norm, and Im tired of it.
The food is fine here, they just seem to be understaffed sometimes. Wait times can get fairly long at peak hours, since the staff has to deal with drive-through and in-store customers at once.
Got my order wrong. forgot the sauces. food was cold. worst experience ever.
Talk about make out! Im digging the new look and as always great customer service. It did take a while for my food to be delivered and the drive thru menu is a little difficult to read since Im not use to it. But Im definitely lovin it
Really nice staff and for being fast food its prepared well
Nice and accommodating staff.
I ordered a mcfurry, the cup was half full. She gave me an old cup and the cup cap wouldnt stay on. The drive thru girl laughed and said you need to watch out for the top. Im never going there again.
Loved it! Food was hot, they didnt get tge order wrong and apologized for a small delay. Service with a smile!
Its McDonalds. Enough said. They did a good job with my order. Everything was correct and tasted like it should. Friendly staff.
Staff is very polite place is very clean and the food is always up to par
Friendly staffGreat management. Clean. Hot food. Fresh coffee. Sometimes busy because its across from Marist, but still the best choice as far as McDonalds goes.
Ordered big Mac, it came with only one beef patty on the top. Also ordered chicken ceasar wrap that was cold, like fridge cold. Kids happy meals were also cold. Worst experience ever.
We ordered fron the kiosk and it was easy. Every store has been remodeled, thats good, only bad thing, it seems like less seating. The staff was friendly!
Its McDonalds. Always good food and fast service. You know its not healthy but if you want it for a treat or quick food its always the same. The egg biscuit is delicious.
Well McDonalds still has its minor issues like the day I went to McDonalds recently it was in the late afternoon around 2:33 and they still have the breakfast menu showing on their Lane number to board when I left some 10 or 15 minutes after ordering inside the store they still hadnt changed it after I told him about it oh well...
Dont expect too much at 3am but the burger, fries and nuggets all tasted like they were from 2 days ago. Absolutely disgusting
Nice fun spot for kids.
The milkshake machine is always “broken” and they didn’t give me my side of pickles. I’m pregnant, all I wanted was a milkshake and a side of pickles!! Also, they were rude when we were splitting orders.
Two days in a row, items missing from my drive thru order. Be aware they arent being very diligent with their work. Check before you drive off.
Fast friendly service. Food was fresh and the employee was well spoken, smiled and quickly responded to my question regarding my order.
Food is always fresh when I go which is not very often
Joke of a buissness. They cater to drunk Marist kids, and the elderly overflow from Hyde Park. Every manager there smells funny, and wont look me in the eye when I talk to them. Big sign of autism.
Very very clean like literally at all times someone is cleaning i even went into a McDonalds bathroom and it was so clean my jaw dropped
Always messing orders up it’s starting to get ridiculous. And it’s always the overnight crew
Its clean. It has wonderful service. And the food is great and always hot. If there is a problem with your order the fix it no questions asked
Its McDonalds this one in particular is not all that, some of the more expensive sandwiches Ive gotten here were dry unlike other McDonalds restaurants plus the staff has a lot to be desired its not great its not the worst but Ive been to better McDonalds
Fast service food was good!
Its a McDs. The drive thru staff were helpful snd friendly!
They were struggling, had a lot backed up but, they were cool, I was cool. I got my food and may partner and I even got free pumpkin pies
This place is VERY clean and all the employees are extremely polite a d helpful.
This is the worst McDonalds. Theyre way too slow with everything. I also think they should be able to close 2 hours a day for cleaning/maintenance.. But thats just me.
My little princess favorite placeLove spending time with her there
Freshly made daily, you can tell the difference whenever you eat there compared to other establishments. And their service for a fast food restaurant is pretty good.
Compared to the McDonalds in Westchester, the service is great. They get the orders right and they speak English so I understand.
Ive always used the drive thru at this location and had nothing but great service, but today for the first time I walked in and they have a major fly infestation. Will not be visiting again, maybe, depends
The food you expect from fast food with the ever increasing prices disguised as being on sale, wonderful staff, and relatively clean amenities.
Already talked about McDonalds same thing fast food good stuff for what it is usually a great experience what I say great in comparison to a fast food restaurant no real complaints
I dont know what happen to this place. Doesnt stay open late and the drive thru is always backed up. Rarely do they use the double window system.
Great service with freshly made meal doesnt get better, actually much better service then applebees across the street.
Its right across from Marist college, so if you are expected a quiet sit down like at other fast food places, youd do best to avoid, The drive-thru is a better option.
It was ok. Its fast food. Ny burger was made wrong and my replacement burger was slightly pink in the middle.
I hate putting bad reviews but yesterday i went to this McDonalds and ordered an egg and cheese on an English muffin with a small french vanilla ice coffee, I got a ham egg and cheese which I couldnt eat because of my Religion and my ice coffee didnt even have french vanilla in it.
They are very polite and courteous, one of the better mcdonalds, the food is well prepared, clean
Cheap food... quality stuff. Nice place to think about business. Nothing but pleasant experiences here. This place has many reviews for a reason.
Decent McDonalds. Do not come past 12am during college season. Marist students makes it packed.
Always very pleasant... never have any issues
They have always gotten my order right, I never really waited too long for my food, But I can tell you the people who work there suck. It looks like a high school back there.
Staff are high energy and pleasant but what happened to the the chicken nuggets. They are thinner and smaller.
Very friendly people. Usually pretty fast at getting your food.
Never got the order right at this place. I don’t know why. I can’t say all McDonald’s are the same but for some reason maybe because it’s on Main Street in poughkeepsie they don’t care about customer satisfaction
The drive-thru was super fast order was perfect and the person at the pickup counter was super friendly
Great for cheap coffee when Dunkin is too expensive lol..Im a middle age college student so Im not rich yet!
Great service team and good tasting food. Order was quick and easy through the digital kiosk.
Its McDonalds and its one of the few places open throughout the night, but the service here is pretty slow compared to other fast food restaurants
Excellent customer service and efficient with time produce my meal. However, my girlfriend’s nuggets were cold
Looks pretty good inside now that they revamped the place. The managers are really nice. Good McDonalds.
Qll same
Its McDonalds Im sure everyone has has Miky Dees. I order a quarter pounder with beacon, lettuce & tomato it was delicious😋🍔
Order from the window right at 1am, it is now 1:27 and I still have a car in front of me. So much for McD being fast food.
To slow it takes them ten minutes to get one order out need better Management in morning .
Always good experience and food would reco6
20 minute wait for an Egg Muffin and pull apart dough nuts come on man
Great food nice clean and quiet
Very good customer service the employees actually look you in the eye when at the drive thru!
Waited in drive through for 20 minutes. Had to actually call inside to find out what was going on. They claimed the computer went down.
When someone says Big Mac w/ no pickles, maybe dont put pickles on the Big Mac, Emily 🙄
They never forget my straws our the sauce. They get the order correct. What more can you expect.
Good service. Love going in the morning. You guys have the best service team ever will go there again
Sat at the drive thru for almost 10 minutes and was completely ignored. Had to go inside to order food and watched them continue to ignore drive thru customers.
Theyre doing a good job at this location. Late night drive through can be a little hit or miss.
Since McDonalds have upgraded $1, $2, $3 menu, my family and I have to Loving It More :)
This is a daily meeting place with friends. Best coffee in town.
Too dangerous. Major construction taking place. FOR SURE, LOTS OF OSA violations. New electrical service being wired in customer eating area. Possible lawsuit likely to happen.
They will always make fresh hot fries when you ask for them and to me, theres nothing better!
Great customer service, management took care of any and all questions, great place to eat
Wondrful service!! the front fesk guy was sweet and very quick. the place looks clean and stylish. really nice mcdonalds
Staff always helpful and dining area always celan. You always get what you order and on time
Prices go up. Quality goes down. Especially when the shift stops the DT to curse at everyone, instead of fixing her problems.
You wouldnt catch me dead in a Mc Du Dus. Havent eaten in one for over 20 years.
Very quick service. Pretty good food quality
Significant improvements compared to 3 months ago... Still slow drive thru service even at non peak hours
Its Mickie D good fries, okay burgers. Consistently decent fast food.
McDonalds is always a staple. Staff seemed very rushed, though they were doing renovations so I will be returning to see how much better this one gets.
Good place good location. Food is what you expect from mcdo. Staff are friendly
Love this place especially when Q is the manager fresh fries and good service always
Average McDonalds, hasnt been updated to look like their higher-end, modern stores. 10% off for college students though. There are flies at this McDonalds though.
Great food. Slow service
Good coffee, fritters, and muffins. Clean rest room.
This McDonalds is the worst I would avoid at all cost. Completely incompetent management and staff.
Its fast food...they didnt mess the order up this time.
It was clean and the staff was very respectful.
Very clean and these employees practice contact free handling of your food and money.
Friendly staff, great fast & fresh food!
Ordered 6 nuggets, only got 5 :(
Great service, accommodating customer needs, ensure social distancing.
Its always clean and the workers are always working hard to keep the customers happy
Im not a fan of McDonalds food. If you like McDonalds in general you will like this place.
They never get my order right they just dont care I think
Best fast food ever 😜❣️
Great place to grab a quick meal!
This one has had the trendy update. More modern decor. It has the kiosk where you order and pay
Employees are rude, service is poor and always takes so long to order and get out of there.
They didnt give me my chicken sandwich...
The guy at the 2nd window was rude, didnt talk to costumers and my iced coffe was horrible, taste like expresso
Food was nice and warm. Guy was on his game bring food out
Total reviews rating 3.8
199 Reviews for McDonalds 2023:
Review №1
2022-07-09I Love this Mcdonalds so much! My favorite Chicken nuggets are made so well done! I would love to have more but It filled me up! Very delicious! 1000/10 would visit again!
Review №2
2022-06-02They are a good place to get food. However, several times I have come into the store they have not giving me everything I ordered.Like recently I ordered three fries (one with a meal/ two large and a medium). They only gave one large and one medium.
Review №3
2020-10-11Went for dessert with the family. Bought a snack size Oreo mcflurry for the kiddo and 2 regular size Oreo mcflurries for myself and the girlfriend. We went through the drive thru. They took our order quickly, paid just as quick. But wanted us to pull up to the waiting area. Thats okay I guess, takes time to stir up the Oreo crunchiest maybe. By the way, no one was behind us ordering until right before our mcflurries came out so not exactly sure why we had to go to the waiting area. We received our mcflurries and I started to drive off. My girlfriend looks at the cups and then says to me theyre not really full, like maybe a little more than half the cup. Not for nothing, but if they charge almost $4 for what amounts to 1 scoop of ice cream, then people should start complaining more. When we got home, we called the store and they said to come in and theyll make it right. Not really what Id like to be doing on a Sunday evening. Driving back and forth because they didnt get the order right the first time. Im placing 2 stars because we were served in a timely manner and we were greeted with smiling faces.
Review №4
2022-04-14Good place for decent coffee with actual cream, not powder; fries; and milkshakes. Not a fan of their burgers. Fast-food packaging often contains materials dangerous to people and the environment.
Review №5
2022-04-29The mobile contactless delivery is a joke here. They do not even come out to bring it out to you! We are in the middle of a COVID-19 Pandemic and they do not care about anyones safety who is high risk which is unbelievable. After ordering contactless delivery on the app and waiting 30 minutes in the parking lot I finally had to go inside to get my food which was cold. The heavy set manager lady was extremely rude making it sound like it was my fault which clearly it wasn’t. Don’t offer contactless delivery if you are not going to actually do it! This place is a joke STAY AWAY
Review №6
2022-04-19I normally just cruise thru the driveway. After discovering the mobile app for my convenience I used it and it went all wrong from there. I pulled up and placed my order at the post and gave them my code. When I got to the second window I was handed the wrong item so I handed it back to the employee and instead of them throwing it away after I touched it they placed it back on the drink station. I was charged twice because the manager not the Gm just another manager had said I gave them the wrong code of which I didn’t they just put it in incorrectly or something on their end. Long story short a 3 min trip turned into a 35 min wait for them to get my change together and back out to me accordingly after asking me to come inside I declined that’s not why I drove there if I wanted to go in I would’ve never used the app. I then call back to speak to the GM ALEX and he instead of just letting me vent and get what was bothering me off my chest he cut me off and told me if I wanted to have a conversation further about this for me to come in. So in my spare time I will indeed come speak with you one on one but I want others to see this and understand communication goes a long way and it’s not what you say it’s how you say it. I won’t be retuning there for another meal but I will be there to complain.
Review №7
2022-03-11This McDonalds is nice and clean the staff was ok but they seem to mess your order up even when you repeat yourself. The issue I had today was milk in my tea and I didnt ask for it other then that my order was good.
Review №8
2022-04-29I’m just here cuz that skinny kid with glasses destroyed my breakfast order this morning, when as a customer ask for a sausage mcgriddle sandwich & hasbrown please assume egg is apart of the meal, they just gave me a piece a sausage on a piece a bread & I didn’t realize until I was a mile away like cmon smh & looking at the receipt I see sausage biscuit when did I ever say that get off the register !!!!!
Review №9
2022-05-08Best food from McDonalds in the area. I dont know if its due to the closeness of the culinary Institute and students working there but the food is consistently good.
Review №10
2022-07-02The Marist McDonalds prides themselves on fast delivery and great customer service so thats exactly what youll expect.