Kerbside pickup
Yes
McDonalds in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 718-239-8660
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
McDonalds in other cities:
Comments (199)
I got the spicy chicken sandwich and it was dry and stringy which means it was reheated and old. Very disappointed because that sandwich isnt cheap.
*** NOT OPEN 24 HOURS ***I work across the street - the sign says 24 hrs … there’s no other way to interpret that other than - they’re open all the time right? You’d think.They literally decide - day to day - if they want to remain open 24 hrs or not. Worst part is they will let you sit in the drive through and not say anything…wasting everyone’s freakin time. It’ll be 5am before a shift & they’ll be people sitting inside eating but according to the kids running the place, they’re closed.Extremely annoying…obviously not the end of the world…but insanely annoying nonetheless.
Check your food before you leave , ordered big mac meals and all of them had 1 burger and 3 10 piece nuggets had only 8 in each
I ordered my food through DoorDash from this store. They did not send me my whole order. I was very upset. Do not order from this store. They don’t even pick up their phone when you call them
Fast and friendly service and order taken in ample time
*The cashier kept me on hold for over 7 minutes to start taking my order when there was a long line of cars behind me*Soda machine not working 👏*Burnt chicken in my sandwich*Napkins missing
It’s clean, organized, and under good maintenance.The service here is okay. The Mcfood is amazing 😍👏🏼🤤
Freshest Filet-O-Fish Ive Had. Freshest McNuggets. I Cant Complain. Overall The Experience Was Very Good. The Service Staff Was Very Good. Will I Go Back? When I Find Myself In The Neighborhood I Certainly Will Drop In, And Repeat My Experience.
Drive thru not working and staff dont place a sign on midnight shift. Staff is rude and not friendly
Everything was so fresh
I think this place didnt have no Wi-Fi but its okay people were nice.
The worst Mc Donalds Ive been to in my life. All my food was cold and dry. Nuggets were cold and hard. Bread was hard. And burger and fries were cold and dry smh. Via drive thru.
One of my favorite food [place in this entire city.
We go here for breakfast and lunch. I once ordered a beer to go along with my lunch unfortunately I was told that they didnt sell beer at this diner. Bummer. At another time for lunch we were seated by a window. The ledge was full of flys. We were relocated to another table. I believe that the owner should be more conscientious about keeping the diner clean especially were his customers come to have a good meal.
This location is always clean, with timely service. Limited menu options right now: no salads, some other options missing. Has a small amount of outdoor seating at safe distances. Wheelchair and walker accessibility is good, although aisles can be a touch narrow if you need to be seated at a table in a wheelchair.
The McDonalds on1826 Eastchester Rd is great! The service is fast and the staff is friendly. The food is always on point! The manager Evelyn is amazing! She went out of her way to make my daughters birthday extra special. I will forever be grateful for her kindness!
The ordering touch screen needs work. When payment is done by a credit card, it doesnt give any reciept, leaving you standing clueless.
We were going to pick up a happy meal for my son yesterday so we decided to go to this McDonald’s. We had a horrible experience at the drive thru. A staff member named Dylan decided it was a nice day to fat shame me in Spanish cause he’s a coward. He thought I was not going to understand what he was saying. I confronted him and all he did was laugh. No apology. Nothing. Never going back to this McDonald’s that’s for sure.
I asked for no pickles no onion on my mc double and the young latino woman seemed to be mad. When I asked for it to be remade, she put pickles on the burger again. Spoke to manager he apologized. Didnt feel like anyone cared.
Ordered a chicken sandwich had to go back to the counter 2x got the sandwich wrong
I cannot make this up. This McDonald’s needs new employees or something ! Everytime! I SAID EVERY SINGLE TIME! I’m missing something out of my order. Clearly no one pays attention to the orders and they just throw anything in the bag.
McDonalds let someone else steal my order and then when all other three Uber drivers tried to re pick up my order the orders were denied horrible service at McDonalds the manager never tried to replace the order to be sent out.
Food was fast, hot, and correct. What more could you ask for from McDonalds?
Clean fast has lines under control as far as ordering food. On line or at the menu board no problems But still no eat in is available some have drive through some dont they have take out and some walk in pick up order or go through grub hub good sales going now enjoy keep your distance and where you masks thank you caio.
McDonalds has a 3 dollar bundle on the last and then they have a 3.50 bundle they try to tell me they never had a 3.00 bundle. I left the drive thru and went to another Mcdonald and got the 3.00 bundle and they gave me the receipt. Also the so call manager hardly spoke English I had to talk to her in Spanish.
Pretty typical McDonalds experience. Stopped in for some spicy nuggets for my fiancé. Staff was kind and quick, and the facility was clean and neat. Used the order screens or whatever theyre called and it was out of receipt paper. No biggie, just a mention. Order was prepared correctly. Reason for 4 out of 5 stars were the not-exactly-legal substance transactions that went down in the parking lot next to my vehicle. I understand its not exactly a function of the establishment to look out for such activities, but it still made my fiancé feel rather unsafe while waiting.Other than that one-off experience, this is a clean and friendly McDonalds location.
Fast and always get orders ✅ right 😃😃
Sign says 24 hours. It was 6am. We went through drive through because the lobby wasnt open and the lights were down. The first pull up speaker said to go to pick up window. The staff there ignored us. Didnt bother to tell us they werent open yet
Long wait.. When I asked twice for help, they ignored me until the line got longer
Terrible place. One of the worst experiences of my life
My boyfriend and I had a great dining in experience especially, being served and taken care of by the manager, Danny, who was excellent with his services and attentiveness about giving us our fresh hot apple 🥧pies..
This McDonalds is across the street from The Bronx Zoo, so there are time when its super busy. Lots of customers. But the staff does a decent job of serving customers with efficiency and a good attitude.
Food is Delicious and made in a timely fashion.
During covid-19 its been hard to get reliable food its clean and its take out and we can just bring something home who doesnt like McDonalds a little bit even if youre a health nut I dont know maybe only a health nut wouldnt like McDonalds but personally Im not one and I love McDonalds forget about it
Simply fastfood, tasty with decent prices and deals. Free parking.
Its a quick pick up when ordering on the app. The only down side is that I order 2 coffee cups n I order 12 creamers 6 for each cup and they added all 12 creamers to each cup. It taste nasty.
Fast and accurate worth my online order
Food is always fresh when I come by this McDonalds. I usually get nuggets and theyre always fresh its like they literally make them the second you place the order.
Ive been to this mcds before, before or after lunch hrs. And they r attentive, clean and organized. Except during certain high traffic hrs, then they all look like chickens without heads running around trying to figure out peoples orders.You would think a mcds across the st from a hospital, would be better prepared to handle large amounts of orders.... but you would be wrong. Instead not only were they all over the place trying to keep up, but those preparing food were messy, as in they kept their food prep area dirty, unorganized and messy.Example, I ordered a double cheeseburger that ended up with a large smudge of tartar sauce on one side of the burger. Already had to wait tons for them to give me my drink, because like I mentioned, they were unorganized. Forgot to give me my drink, then gave me someone elses. Got distracted by another customers dilemma, only to leave that person with doubt in their faces, as they again got distracted by another problem with another customer. 😒The absolute worst. I didnt even bother going back to have my order fixed. Just not worth the headache.Other than that fiasco. Free parking is available, there is a drive thru, and its across the street from Albert Einstein hospital. Walking distance from Jacobi hospital and Calvary hospital. There is outside seating, tho indoor seating is still not available. Bx21 and 31 stop near by, there is a car wash next door. So you can eat while your car gets clean... I guess.
My breakfast was cold Stale Biscuit and the mcneill very cold too everything Went into the garbage. So sad I hope they do better.I should have gone to Empire Bagel get my breakfast at least its a hot meal.Cmon guys wake up !!!
Great service. Great food!
Went here on 8/6/2021. Terrible service. They asked for my receipt to make sure to give me the right order and still messed it up. Got the wrong burger and had to tell them I was missing an order of fries. Wont be coming back.
McDonalds service could been better. We walked in it was empty and they didnt even welcome us or ask to help us. They watched us struggle with the dirty germs kiosk. Again when you meeting up with the VP and having a coffee and great conversation everything else goes out the window
Usually a busy place, which is a good thing because the food should be fresh. The staff is friendly & service is pretty quick. Being near a hospital & other health facilities makes this important. The restaurant & bathroom was very clean when I visited. The only negative is the limited parking.
I always come here because the drive thru line is very fast
Today I order Big Breakfast with hot cakes with a cup of water. I notice the price change and dollar difference 🤔. Then the manager made my breakfast but did not give me no strawberry or grape jam for my biscuits and one hot cake syrup. I ask for one more but she gave me attitude and walk away. So I had to wait until another worker took her post and ask. I told all my law enforcement buddies to come here and eat breakfast. This was my 3rd time coming to this McDonalds in less than a week but today will be my last.
I have ordered from this mcdonalds on uber eats numerous of times never have they ever sent the bbq Sauce not even me buying an extra one.
Wish it wasnt so fkn expensive
Its okay I guess, they remodeled the place it look a lot nicer than before. Service is so-so as usual they have a bunch of kiosks that allows you to select your order, and you pick it up from the counter when your order number is called. Overall the athmosphere is nice, its laid back and nice place to just chill and eat some french fries and relax.
I give it a 5 star because they were fast only problem they have no sodas at times lol but thats all good
1/25/2020We often go to this McDonalds every time we go to Albert Einstein. It is always clean and the staff is always great. The food is always fresh and the service is great.Today when we patronized the place, I was a little annoyed. A guy walked up on us while we were at the ATM inside and ask us for money and not food. 😒🤦🏽I didnt think that was cool. He could have waited until we were away from the ATM. We gave him a dollar. He was asking everyone that came in after us for money too. He never asked for food.Fast food places are becoming inundated with addicts, alcoholics and homeless people asking for money. It is becoming so overwhelming.
Pay extra for quite a few extra sauces to go with your large order of 80 chicken McNuggets, receive only 5 sauces with your 80 chicken McNuggets; makes no sense. On the bright side, the Oreo McFlurry was alright I guess.
I was going to give this McDonalds 4 out of 5 stars, but, come to think of it, they deserve 5 stars. Theyve recently renovated, and the place looks great. I was in it there other day and taken aback by the actual cleanliness of the restaurant overall. Now sporting a sleek gray modern look and playing jazzy tunes in the seating area, they seem to be going for a more modern, minimalist vibe. Im into it. The food here has never been an issue. Ive been going here every now and then since they opened, the food is always fresh, and my order is always correct. It is a McDonalds, though, so dont be swindled by the atmosphere. Im rating 5 stars because this is a great McDonalds, not a great restaurant. So dont let the decor fool you into expecting table service and alcohol, this isnt a Taco Bell Cantina after all.
Very clean, full menu featuring table service. Order ahead at the kiosk or at the counter its all good. Burgers were fresh and hot. Free fill ups on soda. Plenty of seating , working restrooms. Features a drive thru, and parking
Its a very clean place and the staff look happy to see you. The cashiers dont speak with attitude (unlike at other McDonalds), and youre given your food within a timely fashion. I wouldve rated 5/5, but I was given fries with no salt when thats not what I wanted.
Fastest drive thru in the area, plus the service is really good and efficient. The burgers are always fresh I highly recommend it.
The staff needs customer service training. Its ok to make a mistake but dont be nasty before trying to correct the problem. If I order and its repeated back to me correctly Im not understanding why the attitude comes from me telling you its wrong.
Went late night around 11pm drive thru lady is rude. Also food is just thrown in to the bag. Huge mess it was also cold, threw my food in the garbage wasn’t even able to eat it. Got to do better.
Really dirty tables , not clean at all.
This location opened with great success. But recently it is understaffed, employees lack customer service skills, and it is dirty. On my last visit the ketchup and napkin dispensers were empty. When the staff was notified they were too busy to correct it but instead they handed us a few ketchup packets and loose napkins. In addition, all the tables were dirty so we had to clean the table ourselves. Then we had to wait to use the kiosks because all of the kiosks were broken except for one. The wait for our food to be served at the table was too long. Finally, when the order was served it was missing our drinks and the person serving was not friendly. Not a good experience.
So this is like, the nicest McDonalds Ive ever been to. Its clean, theres like two or three employees walking the floor to assist you with the self service kiosks they have. They brought my food to the table, since I was alone one of the employees offered to fill my cupand asked if I need condiments. I got a 2 cheeseburger meal and the turn around time for me to get my food after ordering was quick. I went around the time theyre busiest too, between 12-1. If you want to feel like your in a diner but want your quick fix Micky Ds then this is the spot for you. Good for a whimsical date as well.
Delivery wears ppe. Found a hair in my quarter pounder. Couldnt eat the rest.I used to work at mcd. Do they pick up from the floor as well?
It a nice clean place. The staff are nice. I gave 4 start because their kioks wasnt giving out receipts for your orders which meant having to walk over to the counter. I selected chicken tender to go with Bbq sauce and non was given. If they offered kioks service. Everything should be in the bad on a to go order.
I love it. They ice cream is always available. The food is good
Its mc donalds aka poison
I ordered my food and was waiting at the pick up for over 15 minutes....when I asked about my order the girl told me that the previous worker before her never put my order through? Then whats the purpose of having people make thier own orders with the tablet? And not to mention that nobody ask me if I needed help since they all saw me waiting that long!! And when I told the manager about it she only asked the girl at the pick up what happened but I never even got an apology from anyone!!!
Their sweet tea taste like the filter....not sweet at all.French fries taste like oilTotally nasty! I eat McDonalds often and that is not the way its supposed to taste.
Restaurant was clean, they are social distancing and cleaning, wearing masks.Bathrooms are now reopened.
Fast service food is hot, nice jazz music playing, table service nice touch. The only draw back is people begging for money! They walk right up to you while youre using the kiosk or getting a drink or eating, its a draw back. It is right across from work and many people say that keeps them away.
Ever since they put those kiosks in this McDonalds has never been the same. I mustve waited 10 minutes for a large coffee. They are understaffed or mismanaged because the employees were just concerned about the drive thru forgetting the people inside the restaurant. Those kiosks are the worst, lack of human interaction will kill McDonalds customer service or simply just hire more people here.
Best McDonald’s in the bronx
I ordered here last night, the guy taking orders at the drive through took 4 minutes to get our order right. He got it right the first time, then all of a sudden just kept repeating back wrong orders....I asked for extra mac sauce on both my big macs, they put about a whole bottle of sauce on each burger. Ive gotten extra sauce before, tlbut there was so much SO MUCH that I couldnt even eat the whole burger. If the employees arent happy with their jobs maybe they shouldnt work there. The service from this mcdonalds has been TERRIBLE and Im never eating here again.
The staff here really makes you want to stay and enjoy a mid afternoon snack.
Order was accurate. Great services while I used my survey coupons . Other places I get a hard time
Me n my daughter had the egg n cheese mcgriddle with a cup of hot chocolate.
Not the best McDonalds ever but not the worse. Their still trying there best to get up there and they have to because its near so many places. They had a up date but their still very slow with food making and their staff can be a little in the mean side but its okay for what u get i guess
No cashiers just a touch screen. Can’t customize much, couldn’t add Big Mac sauce to anything. I ended up just ordering anything out of frustration and after all of that I couldn’t pay. System said to take my receipt and pay at the front desk... what’s the computer for then lol. On top of that no receipt was printed out for me to take to the front desk. I walked out. Never going to a mc Donald that has this system again. Annoying and frustrating.
Very fast service and extremely clean
I went to purchase some food while my dad was in the hospital and I was in a rush. I ordered a happy meal for my son and a meal for myself. I didnt realize till I left and checked the receipt that they charger me 7.00 for a Happy Meal! When I went back the server stated that the happy meal had gone up. I stayed thats funny because everywhere averyixed it says 3.00. I asked to speak with a manager and he said he was in the bathroom. I couldnt wait. What can be done. This is UNACCEPTABLE @!!!
The food is terrible. The Sweet Tea tasted nasty. The burger looked nothing like what we saw. They never gave us our fries or napkins and the nuggets were burnt.The only thing good here were the fries.
Slow!!! slow!!!! slow!!!! And we was in the drive thru! Ughhh All we ordered was 2 happy meals!! Why we sat in the drive thru for 10 minutes i dont know! Get the meals and finally pull off and realize theres No sauce for the babys nuggets... smh... In my opinion McDonalds need to do better when it come to training their workers!Its a fast food restaurant for goodness sake!
Pretty good mcdonalds location. We always use the drive through. Fast food in general isnt the healthiest option, but if youre stuck in a pinch the service here is excellent and the staff is very professional.
I ordered 1 coffee. I waited about 15 minutes for the cashier to take the order of an employee who had just finished her shift. I asked him to please give me my coffee and he said one minute then proceeded to filll the employees order handed it to her after asking someone else to give her an employee discount then he gave me my cofee. So i would say my experience there today was not a good one.
I really loved their food. I always get great customer service there. The place is clean and the staff members are always very nice. Would recommend to others.
I love that this McDonalds is so close to home. I dont like that they forget items in your order. Had to walk all the way back they forgot my fries and nuggets. Other than that.... cool spot....
Went to buy food for my son and my Grandkids
Nice staff. Always clean. Can get jammed during lunch hour because of the several business that are around there. Closest and most affordable place to get something to eat if you work or at the hospital.
Seating area Closed off, Reason being, The HEALTH Department CLOSED them Down!! Yet People were 🧍♂️ online to ORDER!! SERIOUS are Ppl that DENISE!!
How is the big mac dry and stale at 11:30am. They should be fresh, if ithey just started to serve lunch. Very disappointed.
The food is as expected from a fast food chain, but the service is amazing! Shayna rocks!I hope that’s how her name spells. She’s a really good worker and cares for the costumers.
The staff never listens to the orders, I still end up getting the wrong stuff to the point where the orders were switched. Worst McDonalds ever
Stopped in at this McDs for a cup of coffee. I usually really enjoy the coffee from here, but it was bit watered down. I just think it was an off day. Anytime I have gotten food from here, it is lukewarm and doesnt taste as fresh as it could be.
Like any other mcdonalds and they dont let u use restroom think thats a joke I see all over business are not allowing customers to use restrooms?????
I purchased To quarter pounders With cheese and bacon I was so disappointed. everything was Obviously made and prepared before I made my order. The burgers were cold, the lettuce Was wilted, the cheese was not even melted. The bread also seemed stale. My soda was watery as if they poured it long before I ordered it. McDonalds is getting too expensive for me to receive such An undesirable meal. In the words of Joe pesche they FU at the drive-through.
Its mcdonalds. What can i say about it? Honestly the only disappointing thing about it is that conaidering they spent a month installing smart, self service ordering stations, they wouldve also gotten one of those cool coke dispensers with like 80 differenr flavors in it. Otherwise, its not bad, and compared to most others ive been to, its pretty clean, so kudos on that. Keep it up.
I used to love coming to this Mcdonalds, very convenient with free parking space but, not too long ago i got food poisoned here, i did not reported, instead, i decided not to visit/shop here anymore. I gave it a second chance and, now my son had the disappointment of false advertisement, he was given some old toy which was not the one on display. Totally not coming back to this place. Ever!
The best service, Ive had in a very long time. The staff members are very courteous, fast and efficient. Will go there Everytime I have a chance. And the best part about it, is that in that establishment its one of the cleanest Ive been in.
Great food , great workers really enjoyed my time
Today was the second time Ive encountered a problem with the same Manager at this location. This morning around 7:50 am Ms. Rivera(Manager) handed me my coffee through the drive-thru window, and I noticed the top on the cup was not secure. I mentioned it to Ms. Rivera prior to taking the coffee, because several weeks ago I got burned taking a cup of coffee through the drive-thru window, when the top came off, burning my leg. I spoke with Ms. Rivera at that encounter and found her to be unhelpful, dismissive and unconcerned regarding the burn Id received. This morning, after mentioning the loose coffee top, she proceeded to secure the top with an obvious attitude of annoyance, and then she stormed off. I made a complaint about the first incident, but it is clear that this woman has not learned from her mistakes. I am a woman who has served in a professional career for over 30 years, and it is my opinion that Ms. Rivera does not belong in the customer service industry. I would hope that the General Manager will consider this statement. I am certain I am not the first person to have had an issue with Ms. Rivera.
Love this place with the good food for low prices and the best part, FREE REFILLS! I would recommend this place if you are in a rush and need food quick. And the best part is that they serve breakfast anytime. I love this place and I had many memories here as well.
Havent eat this garbage in years
There is a Gentleman who works there Franklyn is consistent. Malty tasker while cleaning he stopped and took my order and always comes back to make sure we were happy with our order. God bless him.
This McDonalds across the street from Einstein hospital always keep their restaurant clean and immaculate. The food is very tasty even at breakfast. My favorites in the morning is the hash browns and the caramel iced coffee.
Fries and burger a little under cooked. We were in a rush. Kiosk ordering really can confuse a simple order. I think it causes people to over order. Maybe that what the shareholders want. Just a,thought.
Too expensive for 4 kids, plus it temporarily fill up the stomach. Its better to cook
Decent location. Was clean. Had both the self ordering machines as well as staff to order food. Its McDonalds not a healthy choice but quick and consistent food.
I really like this McDonalds. Maybe because its near the hospital but the food is always fresh and hot. You dont have to wait long. A big plus is that its open 24hrs.
The fries were pale dry. My ice tea was slightly watery and my premium mcwrap didnt have enough lettuce, checken and dressing. I had a horrible experience for the price i paid for and the place has a small amount of seats. For a small space like that youd be uncomfortable sitting down with a line right next to you. This place stinks!!!
Worst Mc Donald ever. I ordered a capuchino and got cold milk instead. The cashier who attended me did not get the capuchinos machine working and asked for help from the only girl on the floor who was busy with the drive thru and also multitasking with a receipt around her neck. After a while, she gave me what seems to be a capuchino. I returned it just to be heated up... she left it there and went to the back where more than 4 girls were chatting. Another came by and asked me what I wanted (3 people for a capuchino) she did not helped either. The yound lady then returned and informed me that it will be cold for some reasons and if I would like a coffee instead. Got my refund and left. It was not the young lady fault, but at 6:55am I guess its the wrong time to get breakfast there.
It used to be a nice place before the renovation now the renovation is nothing but a stainless steel cafeteria setting with the message eating get out no comfortable Diner style booths to sit in all open-air will your voice echoes
The food was fresh and the order had all the condiments we needed
This Mcdonalds is not bad not great. The wait was a little too long I guess because the 2 for $5 special. hamburgers were fresh, fries luke warm and they forgotto put ketchup in my bag.
Best spot to buy some food when in a hurry. Their customer service is rapid, rates are affordable, excellent vibes. Keep up the good work
What can you say about Mickie Dees...its Mickie Dees. However, there are young girls working the drive thru and they are very professional, respectful, well versed and a pleasure to do business with. Love to see when my young sisters prove themselves to be more than what others think of them. #SisterGirlPower
Very nice modern clean bathroom
Terrible the chicken nuggets were dry. Fries were cold and had to request fresh one. Not a good experience.
Stopped eating at McDonalds for quite awhile because nothing is ever fresh there. Saw the new menu and fancy options and thought, well maybe theyve changed. WRONG!!! Ordered the Grilled Artisan Chicken meal and tried to take one bite and I couldnt!!!! The chicken was stale and rubbery with fresh buns, lettuce and tomatoes and I thought, here we go again. This is why NOBODY should eat at McDonalds. I just got robbed of $9.00. Just simply shouldnt have went in there. Same horrible food preparation and incompetent managers. The management sucks bc there is no QAULITY control coming of the grill and the kids obviously still dont give a rats ass about what theyre back there preparing or NOT preparing for you. Never again. Last $9 Im ever going to spend there. Shouldve went to Wendys. 😖
When I got my order from Uber I asked for a beacon quarter pounder there was no beacon and my happy meal I order a cheeseburger and instead got four nuggets never order from there on Uber
This is my go to mc donalds for my son since the one near my house closed down. Service is always on point n get my food quick as always.
Omg the food was terrible the fries were not cooked through all the way and were soggy. Service was okay even though they told us to come inside the store.i was sitting in the drive thru.had to do an illegal turn to get back into the parking lot to go inside the store
The chicken sandwich was good. But the quarter pounder with cheese was just....eh.
The one in eastchester is clean, nice, and quick, but the one in Tremont, OMG, you have to check your food because even the simplest order they get it wrong. I go there alot because of my grandson, but monkeys are smarter than these people
The best McDonalds. Every other McDonalds in the Bronx hire employees that have the worst attitude. Not this one. Another detail I order the milk shake and this McDonalds always have it. All and all other McDonalds machines are malfunctioning. My gutty feeling is the employee doesnt want to do it. Just this detail makes me come back to this McDonalds.
Cant be 24 hours. I start work very early in the morning or to some very late and I they always tell me we are close until 6:00 am. Every time I come is for a cup of coffee for $1.09.
Never order Uber eats on here. Today I ordered a Big Mac meal and the people never gave the fries and there was literally no meat added the the Big Mac I just got buns with cheese and lettuce
The drive-thru line moves rapidly and order is always correct.
I have been to many McDonalds and not all have been great but this one is clean and u can taste the food is fresh. I definitely recommend this place.
Love this place sooo much. I feel comfortable bering there and how friendly the associates are and love the service.
What happened to value driven offerings? The $1,$2,$3 menu has drinks and 2-piece nuggets. What happened to a DOLLAR menu with items for a dollar? The hamburgers are even over one dollar. Sad.
Very good service for a fast food entity.
The food from this Mcdonalds was so delicious that food they gave me was fresh.
Great service and great drive thru would continue to come here Ive had some bad experiences in some McDonalds but this one is very organized
McDonald’s is great pick me up spot for food. I am originally from New York but as of now I reside in Pennsylvania.
The best McDonalds in NYC hands down. Great experience, fresh food, and the place is clean clean clean at all times. Great job guys ! Still the best a year later.
Food is good as always and the service is excellent
Worst mcdonalds ever. I do uber eats and postmates and none of my orders are ever ready. Theres always something missing and the employees always have bad attitudes
This place is worth giving a shot. They serve big portions for reasonable prices. Regularly neat and with fantastic atmosphere. Highly recommended.
Always messing up my order I guess its a overnight thing 🤦
Service was quick and thd food was hot!!!I like this location
I mean its McDonalds lol its just typical fast food meal on the cheap. The drive through wait is pretty long though so i suggest you go inside to pick up your food.
Ordered a regular hambuger, small fries and soda. Food is too salty, tables were not cleaned off and cashier had a bad attitude.
Good breakfast clean
Appreciate this locations 24 hour drive thru- especially like the McRib sandwich
Clean, this McDonalds really tries to get your custom drive thru order correct!
Very clean. Great cashiers, speedy food- some of the managers are obviously jerks to their employees, but dont let that detract from your customer experience!
I order 2 frappes and 1 coke and none of the drinks came, so sad I paid so much for delivery fee just to receive an order of fries.
Supposed to be 24 hour store and yet when we got there the said we had to wait an hour for breakfast. Ridiculous if you open you should be serving food and accommodating to the customers!
Not the best manners from the workers and not exactly fast food if you know what I mean but once you get your food its very hot and delicous
The McDonalds on Tremont & Arthur Avenue has too many fiends from the program across the street, they are in there for long periods of time & stiff their bags while there in there. I hate going in this place. Even with them having security. Who wants to go into a place like this.
Good food, quick drive thru n they not stopping you from driving up to the window.....(as yet)...to save their drive thru time
The WiFi needs a lot of work. Customer Service is sometimes average but not poor. Good for Family and Friends.
They forgot to put my fries in my bag. In which I had paid for.I had to drive back to complain 😒 not happy about having to return
Decent service clean environment drawback is no self service kiosk
Its an okay spot. Needs to be 24Hrs all the time and they gotta serve fresh foods especially after hrs.....
This “24 hour” facility wouldn’t serve food at 4:30am. Useless
Typical McDonalds with average service, above average prices, average food, but no coffee. Open 24 hours but no coffee somewhat defeats the purpose.
Drive thru was a little slow but my mobile order was ready!
Management does not control the transients near the window that harass you for money and can lead to a dangerous situation.
Service was quick. Only drawback, the kiosk didnt print a receipt.
The self serve kiosk didnt have receipt paper at any of the stations. They didnt any ice cream/shake in stock. Lastly, order wasnt to customized as requested and the food was cold on receipt. Value menu didnt have much to offer.
For the kids, quick service with their touch screen ordering
Longer then normal wait time food was good
You walk on to get food and see nothing but drug users falling over their food and I even walked in to the bathroom and saw a woman shooting up I guess she forgot to lock the door . When I told the manager he just walked away then I noticed those must have been his friends because he sat down with them to talk and laugh . This is definitely not a place to take your kids .
Cashiers are always polite!!!!
Quick service and eat in allowed with face mask. Uber and other delicery services available.
We travel a few miles to eat here every week! Great food and great service...love you guys😉
Drive thru guy was very perlite. Food was right. Moves fast. Thank you
They wont take my card at the register they want to force me to use the new machine they got but I like a good old fashion interaction with the employee so I will not be coming here again
Food and coffee was not fresh, both were just warm, as if it was sitting around for a while.
Only wanted a diet coke...they said they didnt have any. How?
I received 2 uncook cheeseburgers. I won’t be going there anymore
They are playing the music so loud that I can barely focus on what Im eating. Cleaning lady is sweeping and mopping right around my table and spraying Clorox as Im trying to eat!
Food too expensive
We came to this McDonalds .I had just picked my grandmother up from the hospital across the street. she was hungry we saw a huge rat running within the food we were so disgusted. I asked speak to the manager his name was Amoy. we told him what we saw and he didnt pay any mind to that. I couldnt believe it so Im going to contact headquarters about this matter
Its was McDonalds. Lol
Pleasantly redone, probably the only 24hr eat in the Bronx. Courteous staff and good vibe to the place, safe and clean.
I went to the drive way and no one came to the loud speaker. Ignore the car behind and and myself. We left.
The service was excellent they didnt give me enough cream and sugar in my coffee but they gave it to me to put in and the food tasted very well and the wait was very short
I ORDERED MY BREAKFAST AND IT TOOK 15 TO RECEIVE MY FOOD FOR ME AND 2 OTHER. I THEN REALIZED THAT MY FOOD WAS JUST SITTING ON THE PICK UP COUNTER AND NONE OF THE MCDONALDS ATTENDANTS CALLED MY NUMBER!!
Faaaast service and clean establishment. Happy giving them my business
Very fast and the food was very good I dont like fast food but i will always go back right know this my favorite fast food
The staff are very attentive to the needs of others and they are very friendly. Good and fast service
The best and brightest are not employed here. English is a second language at this fine Bronx establishment
Across from Einstein hospital. Comfortable seating, tv from any angle. Clean, fast service. One of better McDonalds in the Bronx..
I like this location and service.
Good peoples ..very professional 🥪🍔🤩
Food was good service was great staff is friendly
Clean, fast service, polite staff. Restrooms always clean. Food is typical , well prepared.
The fries were soggy and they messed up my whole order! Other than that the employees seemed nice.
Total reviews rating 3.8
199 Reviews for McDonalds 2023:
Review №1
2021-11-26Short and sweet 😊! My experience was good, I did self order but after I done with order it was time to pay but the machine didnt wanna take the payment and I had to go to the cashier, that should be fixed besides that everything else was fine with my order.
Review №2
2022-07-05I honestly hate this place. The workers are disgusting and so is the food. I ordered a quarter pounder and it was as red as it is when it came from the cows stomach. People check your food. McDonald’s you need to do better. Especially being across the street from the hospital, I guess that’s where they was trying to send me. 🤦🏼♀️
Review №3
2022-04-22Good always arrives lukewarm and I dont live far so it makes no sense. Theres usually something missing from my order, either drinks or fries but sometimes i get less Nuggets or cookies than I should be getting, dont recommend at all if youre getting delivery.
Review №4
2022-05-17The manager who was working at 1826 Eastchester Road, Bronx on Tuesday May 17th, 2022, at 5:25 pm was VERY RUDE, and she made the food very sloppy and with absolutely NO care about her service or presentation. She has NO manners and NO customer service skills.
Review №5
2022-06-14This location charged me extra for a drink when I ordered a combo. When I tried to bring it up the manager wouldn’t listen. Don’t come here they charge extra money to pocket it for themselves. Reported it to corporate because it’s illegal to do this to customers.
Review №6
2018-12-21This is truly a great McDonalds, perhaps the best one I have ever visited. cant really recall. (And recently newly renovated )Because McDonalds is legendary across the States & Europe too.Anyway, as for this one, the employees are always welcoming and knowledgeable about orders. The food is served very quickly and well done.And the place is kept very clean, its also across the street from Einstein Hospital.Therefore the customers, for the most part are professionals.And the location has been an up and coming neighborhood for a few years now. Particularly, because of the opening of this McDonalds.Please be respectful of it, as with all neighbors. And love 💜💙💜the burgersAbsolutely Like 🤙👍👍👍👍👍👍👍🤙
Review №7
2022-07-12They need to keep an eye on the sodas from the fountains most of the time taste like club soda
Review №8
2020-03-07Never thought Id say this (especially since I dont eat at fast food restaurants too often) but this is one of The best McDonalds I have ever been to.The place is spotless, The order/pick-up counter & floors are clean, including the the tabletops[what you eat on; duh, that being clean is a must]The food was surprisingly fresh & juicy, not to mention piping hot, very satisfying.P.S. the food (especially the burger) actually look like the advertisements/commercials which I didnt even think was possible [almost like a cartoon].
Review №9
2022-05-17Staff are so understanding and polite. Place is always clean and they work fast.
Review №10
2022-04-26Clean relaxing atmosphere. Over cooked French fries were changed without incident.