McDonalds in Bronx
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Bronx, Bronx County, New York, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:4AM–12AM
- Tuesday:4AM–12AM
- Wednesday:4AM–12AM
- Thursday:4AM–12AM
- Friday:4AM–12AM
- Saturday:4AM–12AM
- Sunday:4AM–12AM
McDonalds in other cities:
This place is the worst. First I was standing in line to order and when it was my turn they turned around and had their back facing to me, so I waited and finally after 5 minutes of them talking about what they did for the weekend; my order was finally taken. The worst part is they served everyone else before me, even people who ordered after me…. All I ordered was 2 milkshakes and when they finished pressing a button ( which is all they had to do) they looked at me like I was crazy when I asked for a bag. They gave me the bag and I had to put it in the bag myself. I got a racist vibe and they had an attitude for no reason. Don’t waste your time going here they will spit in your food.
The longest wait times that Ive ever seen in my life! I thought this was fast food. VERY dirty, always short staffed and they are NOT OPEN 24 HOURS only the drive-thru is open 24 hours. So unless youre in a car youre out of luck because they wont serve you even at the drive thru window unless youre in a car.
This location is ok with the drive through, however if you go inside, during after school hours, you will be waiting and with several teenagers. No social distancing, staff moves very slowly and appears slightly disorganized. Management, does look like she tries to keep things going, but it just doesnt appear to be working.
This place is horrible ! They say they are open 24hrs but the definitely are NOT !! I drove in at 430am today 6/5/2022 and could t even get a coffee . I was at the drive through for 200mbps waiting to be attended to but was never attended to so I parked and started calling . My call got answered at 5am and was told that they just opened !!! But this is a 24hr location so what do you mean !!! Hate this place , the workers have no idea what they are doing , the food was not fresh and the service was def not meeting McDonald’s expectations .
This McDonalds is slow. I ordered a double cheeseburger with Max sauce and lettuce and paid extra for the sauce and the lattuce. Once I got my burger nether were on my burger. Which means I had to wait for a new burger. By the time I got my burger my family was doing eating and ready to leave. 😕
Food is usually on point. But tonight I was done so wrong, chicken sandwich bit me back. I thought the first bite might just be tough , nope . I don’t know what that was. But at least the fries are hot and fresh. Guess that $3.02 DoorDash refunded me makes up for it…..by the way after the second test bite, sandwich went in the garbage.
As I have experienced a lot lately going through drive thru, my coke tastes like Dr. Pepper. Had to go back inside to get my own coke. If the guy before you gets Dr pepper youll get residual pepper in your coke if they dont let it run for a second. They wont because theyre too cheap.
They have a chicken sandwich that is better than the rest. Not greasy,, no aftertastes and it doesnt make you have an upset stomach, IF you know what I mean.Not all McDonalds are the same. This one had the self swipe, I looked for the cashier hut she never opened the window so I never stopped to pay.If you need condiments or no sound just ask.
The Most disrespectful racist employees I’ve ever encountered I was the only one inside waiting online was not helped for over 15 minutes then I was berated and had a racist comments directed towards me for asking for help is the worst McDonald’s and the worst employees ever met
This Mc Donald’s plays around to much with their customers and then they stand their laughing like it’s cute and funny it’s supposed to be open at 6am and it’s near 7am and their still not open people leave a little early to get their Breakfeast and can’t even get it cause the door is closed and then their standing their laughing it happened today at 6:45 am don’t even know what time they opened cause I left I’m a regular customer their and this is happening to much at this location ash-loop and bartow av in coop city
I always get my coffee from this place first thing in the morning before heading to work. There is particularly this young back man that knows what i need. He always surprises me by how ready he was with my coffee. I drive, but like going inside for my coffee and before even i get close to the cashier desk, this guy has my coffee ready. Now i see that his colleagues are doing the same to me after watching him few time do so.
I always think of the food prep strategy games I play on my phone when I visit this location. The team works really hard but their strategy for efficiently fulfilling orders sometimes seems flawed. One person in the chain messing up effects everything down the line.I went there the other day and the team was having a problem with giving customers in the drive thru each item they ordered. One staff member was not putting a label in the right place, so the rest of the team was not giving guests everything they ordered. I watched three different guests enter the store to say they did not get everything they ordered. I should have not been there that long to see this since I ordered ahead. Unfortunately, my order took more time than necessary (in my opinion). I think the staff gets very flustered when the store gets busy. I am not sure if they would win at those food prep strategy games.The food is fine outside of timing issues. I kind of prefer the Connor Street location because the food tastes fresher for some reason.Anyone would be fine visiting this location. Just expect to maybe wait longer than necessary.
Food was fresh and taste very good. Fries were salted perfectly. I like the fact that it hasnt been ruined by the self order system. Those self order systems are a pain. I hope this one stays exactly as it is. Staff was nice and tables were fairly clean. Plenty of room to sit with the family and enjoy good McDonalds food.
Just visited this place. Fries were dry.. overheated under the lamps. Should have requested fresh french fries. Fliet of fish was horrible. The bun is usually nice and fresh as well as soft. This one was dry. I had to eatit like an open faced sandwich.. whats the point!!! Had I known this before I drove away I would have requested another fresh sandwich or refund. Sinply ridiculous when busineeses are suffering. Do better with the quality of food in any community. Disappointment!!!
All the cashiers were talking amongst themselves not paying any attention to customers. I was forced to use the kiosk. When a Spanish customer walked in, the Spanish manager came over to the register to take her order..... instead of giving me my order she placed it on the counter and walked off. I order nuggets and cookies which tasted extremely stale.
Waited at the drive thru for 10 mins, no one took my order so I drove up to the next window where the cashier normally takes payment. I can see the employees walking around pretending that they didnt see me sitting there. Trying to avoid eye contact. One of them was the girl wearing the headset who should have taken my order. I honked a couple times and ultimately left. I generally dont have the best experience at this mcdonalds but its convenient for work. Im just not gonna come back.
Rushed me through my order and when I was still ordering she gave me the total and asked me to move forward. I did and had her add the rest there and at the pick up counter they confused my drinks and forgot to give me my complete order but it’s a 13 min drive back one way and with three children it isn’t worth it. Find a way to get my refund.
Late night Drive thru service was terrible. Tge tells me shws not taking orders then says pull up to the second window. I pull up there and shes making bags for orders. I asked about this and shes sounds incoherent, didnt understand a word she said. I had to ask her to repeat herself. She tells me she was in the bathroom. I see a guy there and i ask what was he doing Then she tells to go back around if I want to order. Wasted my time.
Waited 7 minutes to place my order and I was the second person on line, the employees were too busy talking to acknowledge the people waiting on line to order. The staff wasnt friendly. Then I waited another 12 minutes for a large fries, 4pc nuggets and a medium coke.
The sweet tea tasted a little old, the ketchup dispenser was broken. But the staff was friendly enough and my fast food was actually fast. I had to ask 3 times for ketchup packets but by far thats not the worst thats happened in this busy city. The guy who handed me ketchup did it with a smile and gave me more than enough.
Free Wifi, lets start with that. I love getting my oatmeal cookies and coffee here. The bathroom and dining area is always clean. The cashiers need to listen a bit more carefully to order customers make is my main opinion. Its a pretty decent spot for kicking back and enjoying your food.Eat.Shop.Play.Live Life Unscripted...
McDonalds is always a place I would love to go and take my children because they have a wonderful playground when my daughter always loves to go she wouldnt ask you to go to any other playground or even Chuck-E-Cheese but she would say mommy take me to the McDonalds playground she enjoys it to meet friends over there so I love to take her
The customer service was lackluster, as if they didnt care (and maybe on drugs).Every inch of the place was dirty; covered in grit and grim, soda/drink, food debris, used napkins (sticky substances). Which can only lead me to assume that the drink dispenser never gets cleaned as well.The Typical salty goodness of the Trademark Mcdonalds fries was completely nonexistent. I eat a couple of fries stay out the bag & it wasnt even hot, barely even lukewarm. And the burgers where even worst.I can go on complaining on for literally four pages but Id rather not write it, which would cause me to have to relive the pain and suffering all over again.
At one point I was quite hesitant when it comes to me reviewing this restaurant in particular. But then I said Im sick and tired of me seeing this so let me just give it a review let me tell you what I think about the fast food restaurant and the atmosphere.First and foremost the food is pretty good not the greatest its not a five-star it can be better and in fact they should be better. But then again its McDonald so its one of those popular restaurants that everybody goes to every single day because its open 24/7. The food that I get is typically large french fries 20 piece McNugget medium sized Sprite and if Im up to it cookies. Because their cookies are the best thing that I have ever tasted when it comes to a fast food restaurant. Now being that this is the McDonalds thats in Bartow, it has a lot of problems. Problems that still up to this very day have not been solved. So Im going to be talking about those problems and hopefully someone cares enough to read this and solve it.The customer service is poor, it is so poor to the point at times when you do walk in the line is freakishly long. You see about three to four monitors thats online but yet not one person is behind each of those monitors. Theres only one person 2 at most if youre lucky enough that is behind those monitors. Upon my experience when I order something, they have nasty attitudes its an I dont care attitude its a me first attitude. Its either the customers that has the nastiest attitude or its the people behind the counters the workers that has the nastiest attitudes. And I feel as a worker you are trained to handle things accordingly not adding more oil to the flame. Furthermore, they should also uphold the policy that the customer is always right even though at times the customer is not always right.And not to sound so sexist, but it always seemed to me that its the women thats behind the counter that does not know how to act and its always them thats being so loud with their mouth and just dont know how to shut it for once. There was this one time when I walked into McDonalds after I ordered something, they was being so rude to their co-workers and it looks like one of the co-workers was on their first day didnt know how to do much and yet they was giving that poor young man a hard time. They do not know how to act professionally its only a few of them that actually takes their role of their job and their responsibilities seriously. No wonder why a lot of people today refuse to work at a fast food restaurant place such as McDonalds especially the one over here on Bartow. They may not care now but in the future looking back at it, its embarrassing to see and its embarrassing of how others talk so low about the people behind McDonalds the people that works in McDonalds that is.Another thing that they may or may not be able to get under control:The kids (students from school such as Truman and/or the students from middle school) that runs around McDonalds and starts fights in front of the restaurant. I feel like they should increase the security in that restaurant. Its quite shameful that we are even in this predicament to where you would even have to consider of hiring a security in McDonalds. I see one security guard thats inside of McDonalds but one is not good enough, that man is not a one-man Army. The list of problems are endless but that still doesnt distract me from ordering my food and minding my own business but I do definitely observe since that is one responsibility of a customer aside from ordering their food.I am giving this restaurant a five star rating out of pity. They need to do better. Yes its true that they have their good old days, they have good days they have bad days and thats something that I 100% understands but that still doesnt justify how bad McDonald looks not physically of course but just look at the workers!!Ultimately, there food is okay, the place is comfortable.
The whole place stinks like sh!t from the bathroom. This people are serving food while the whole place smells like sh!t. Arent they embarrassed to serve food like that? I would be. Other than that i will not review really McDonalds. It is what it is. The food tastes the same plastic everywhere you go. Nothing new.
Food was great...same as every McDonalds...but there was a group of ridiculously loud teenagers acting all ghetto, cursing and carrying on...looking for attention from the other customers. My daughter is 11. I dont like her to be around that nonsense. Management should have kicked them out.
Food was typical McDonalds Food, but for some reason even if theres no line theres a wait time. Wait to place your order and then theres longer than usual wait time for you meal/purchase. And thats that you pour / serve your own beverage on the lobbys soda fountain, otherwise you may have to wait even longer. No customers 8 to 10 crew members/ employees and you still end up waiting.
Drive thru line was packed so I go inside where i get my food faster. Everything was hot and made correctly my only complaint was how dirty the dining area was... way to many people on the clock for it to look like that... yeah I get it drive thru was busy but there was like 8 employees there and the inside was not busy at all someone should of cleaned
Woman who was taking drive through orders uneducated on menu and signs they currently have .also didnt give correct change .lackluster attitude if you dont want to work theres millions in need of employment and will do your job with a Better attitude and a smile to match .
The community of school students from this area ruins the rather great McDonalds location in Co-Op City. Students from the local school come and make dining at this establishment uncomfortable and the staff allows them to become as loud as they please and do not ask them to leave. During the weekdays from 1-5pm do not bring small children here as the students may be there shouting obscenities and acting out....
Total reviews rating 3.6
199 Reviews for McDonalds 2023:
Review №1
2022-06-221 of the worst McDonalds Ive ever been 2, the staff is extremely rude !! They are bothered that people are coming in. I get it not everyone they serve is nice and but you shouldnt take it out on the people that are being polite.. would give this place zero if I could because unfortunately this is not the 1st time
Review №2
2021-09-26Great staff working at 2am on a late September 2021 Sunday morning! Fast, fresh and hot food served quickly! Open 24 hours all day every day! Highly recommend when in the Bronx, New York! Old school McDonald’s design you don’t see anymore.
Review №3
2022-06-22Service is good food is free and I love the way they make my coffee
Review №4
2021-12-29Ill let the pictures speak for itself. Absolutely disgusting. NEVER GO HERE. CHANCES ARE THEY WILL SPIT IN YOUR FOOD!!!
Review №5
2022-06-18I lovw rhwue app i can get free good easily
Review №6
2022-06-28Terrible they need to shut down this place. They always mess up your order. Today my dad ordered two strawberry cream pies with medium fries, and I never received the two strawberry cream pies. The workers are very rude and the place is unsanitary. The workers are very slow and can’t do their jobs properly. They charge you for something you ordered but never received from your order, hence the two strawberry cream pies I never received.
Review №7
2022-06-17Since the renovation the Caramel Ice Coffee has not taste the same, and sometimes the food. Remember you MUST cook with love so I can taste it in the food. 😋
Review №8
2022-06-02Went there for a friend. I wont eat this food .very unhealthy. Thats why most kids and adults look like porky pigs with attitudes and high blood pressure. I only requested water there and they didnt give it too me. I learned my lesson always check order! They asked me if I had drinks after they gave me a bag and still didnt give me water that I paid for order and only gave me one drink.
Review №9
2021-09-27I came early AM before the massive crowds swarmed in. This location gets very contested and busy. The coffee was good but the location is very outdated. The employees were fast paced.
Review №10
2022-04-19The morning girls are just there to talk with their backs to the register. When they do notice you, they’ll get your order wrong. After an overnight shift, breakfast is pretty important. Zero star customer service.