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Phone: +1 518-623-3323
Site: https://www.mcdonalds.com/us/en-...
Opening hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
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Total reviews rating 3.6

199 Reviews for McDonalds 2023:

Review №1

2022-08-16

I feel for the staff, because they were clearly overwhelmed, however, I have never witnessed such ineptitude before and management really should do right by their staff (training, support, etc.) so what happened today won’t happen again. We used the app to order a curbside pickup and, at 30 minutes still waiting, I went inside to ask about my order. The worker looked at me exasperatedly and said “you’re next,” so I went outside to await the delivery. 15 minutes later I went back in and literally watched as the two staff members behind the counter stared at the order monitor for minutes, holding burgers in their hand, placing the burgers into and out of the same bag multiple times. They had no clue what was going on! I asked for a refund, which a very low key guy started to process for me (he was very good at de-escalating and I acknowledged that, because everybody around was losing their minds and asking for refunds after waiting similar amounts of time) and he told me he could give it to me via cashless app, like Apple Pay. I asked if I could go to my car to get my credit card to put it back on, which he said yes to, but when I went to go back in the store, they had locked the doors! Luckily, the staff member came to get me and finished my return. We had boat reservations to make it to, so we couldn’t wait any longer.I don’t blame the staff for this—it is improper training. Where is their support? Also, I noticed tons of black flies inside the store, which should be addressed by management. I would skip this McDonald’s.

Review №2

2022-07-30

I’ve never been to a McDonald’s where I felt like I needed to leave a review. We stopped on our way to Indian Lake and the trash cans outside were overflowing, the service was super slow, they said they were out of ketchup, and the bathroom was filthy. The back stall had feces all over it. The cashier appeared to be wearing pajamas. If you’re traveling through I would keep going. It’s McDonalds so not expecting much, but this one was truly awful.

Review №3

2022-03-31

It took three times for them to get the Price Rite for a value cheeseburger with bacon. They rang it up two times and it came in at over $10. The manager had to come over to bring it up properly for the right price. Then I get it the Burger was barely warm and the cheese wasnt even melted and the bacon was cold.

Review №4

2022-06-29

I stopped in this McDonalds the weekend before the 4th of July we were up camping at some friends camp the food was nice and hot and fresh but they put my food on the counter and never called my number I sat there for probably 10 minutes waiting for my food before I said something all together probably 25 minutes with ordering and everything they were very busy so by far this is one of the better McDonalds Ive been to

Review №5

2022-06-12

Just left this established baffled! 4 cars including mine in the drive through. Took the women a considerable amount of time to respond on the intercom. When she did she was rude and impatient. Even snarking at my oder. When we pulled up to the window she took our payment and stood in the window talking to another employee saying i dont care, Im not taking this womens order then she gets on the intercom and says with an attitude we are doing the best we can because theres only one person working so you need to be patient. Completely unprofessional. Food was salty and missing part of the order.

Review №6

2022-08-08

Every table in the restaurant was dirty and we didnt see anyone clean anything while we were there. The high chair was filthy. There was no soap in the mens room. The dryer in the womens room didnt work and there were no towels. The stalls needed attention too. The food was ok, but it was obvious that they didnt have enough help.

Review №7

2022-08-18

Averaging 35 minutes sitting in the drive thru three times in a row over a two week period (over 50 minutes one of those times) is not what I would consider drive thru. None of the managers care either. God forbid the ice cream machine works more than once within a given week.

Review №8

2022-06-29

Weve been using this McDonalds as our pit stop on our way to our family camp in the Adirondacks... Its actually become a tradition stopping at the Warrensburg location, and Ive always said the food at this particular McDonalds has always been so fresh!

Review №9

2022-08-12

I would never go back its the worst service. Your food is cold and they dont have a clue as what theyre doing. If youre on lunch or a break find some place else, to long of a wait.

Review №10

2022-07-16

Food was fresh but I used the handicap bathroom while I was there which I usually do when in the area. It was filthy. Worst Ive ever seen it. The store was not busy at the time.

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