McDonalds in Wellsville
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Wellsville, Allegany County, New York, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
McDonalds in other cities:
Under staffed and over priced. Can get twice as much food 3 buildings down at Burger King for what you pay hear...and 90% of the time that BK tastes better. Not to mention I waited almost 20 minutes for 2 meals when there were only 3 people in the drive through and I was the first one in line.
Well there are a lot of things! First fries were pretty cold! My mom takes me there ask for a bacon cheeseburger plain, they ask just bacon my mom replied with yes! I get home open it up and there is everything on it! Whoever cooked it needs some reading/listening skills because some people just want to enjoy their food but can’t when “you” mess it all up
One of the worst ones i have been to. Paid for a meal and got told i dont get a drink. Has happened 3 times. Its from using the automated ordering system but i got attitude from the employees when i told them i ordered the meal. Update 4/9/18: my Southwest chicken salad would be so much better if it had chicken on it.
I dont know why they stay open late anymore theres no good service. three times Ive gone through the drive-thru and got screwed on my order food was disgusting I asked for no onions extra pickle I got onions no pickle french fries are always hard as rock cardboard I gave him three chances three strikes youre out everybody save your money and go to 7-Eleven and get a hot roller dog off the grill itll taste better!!!!!
The McDonalds in Wellsville Ny warned my heart and even laughed a little I was going through the drive thru last night and as I was getting my food a group of kids must have walked all the way to McDonalds with all intentions on going in and eating but when they arrived they were greeted with a lobby that wasnt able to accommodate them do to the fact it was closed the young adults then proceeded to walk through the drive thru a very nice woman was there at the window and she was more than willing to help them so two THUMBS UP!!!! WELLSVILLE MCDONALDS ☆♡ YOu dont find the work ethic or kindness anymore in individuals or the pride one should hats off to your crew!!
I usually give the benefit of the doubt. However, this is the WORST Mcdonald’s I have EVER been to!!! The floor was covered in dirt and food. The tables weren’t wiped down. The back (where food is made) was DISGUSTING (things were thrown all over & caked on food and dirt.) The employees were complaining of nothing to do because the customers slowed down. Here’s a thought, maybe pick up a BROOM and sweep or wash down the tables!! We waited a good 15 minutes for our food. Our food sat on the back counter for multiple minutes while the employees were telling jokes to one another. Then when the employee gave us our food, she forgot half of it! She said “my bad.” Also, our chicken sandwiches were rock hard. I can’t believe they haven’t been shut down yet! The dirtiness is what concerns me the most. This location defintely needs a big boss from corporate to do a suprise inspection!!
I can not say much about the food or service because I dont frequent this establishment. However I can say that there milkshakes are better than they are next door. My sole purpose for writing this has nothing to do with the food or service.I enjoy listening to the police scanner, and I feel that if youre someone who uses the drive-through service often you should be aware of the fact that someone who works for this place, consistently calls Wellsville PD to tell them that they have a subject at the drive-through window who is intoxicated. After this person is finished with the phone call theyll proceed to make the customer wait appearing to be backed up or busy and in the process of preparing your meal when what theyre actually doing is waiting for the police to arrive so that you will be stopped and arrested for driving while intoxicated.While I in no way condone getting behind the wheel while under the influence, people should be aware of this due to the fact that not even one time of the many times I have listened to this take place has it ever resulted in an arrest. Every time they do this to someone, it turns out that the subject is not intoxicated or under the influence at all. These people should focus more on fast, efficient, and friendly service instead of sticking there nose where it does not belong. Clearly who ever it is employed here that feels the need to do this is not a real smart individual, (which is probably why they work at Mc Donalds.) and should focus more on the business aspect and not worry about the poor person at the window trying to get a meal on there way home.
New store, worse custom service ever! Ive been in there a minimum of 10x since they reopened, and I have to say it is worse then ever! For example, when we went in for breakfast on April 1st, we went through the drive thru, sat there for 20 minutes waiting for a big breakfast with hot cakes, a sausage egg and cheese McMuffin meal with orange juice, a coke and 1 extra hashbrown... the order itself was a RIDICULOUS $20... and the wait? Really? The store was NOT busy, then we got our food, and NO HASHBROWNS! None! Not even the one we ordered extra! Took our order inside and it took me 5 Minutes to get the girl at the service desk/ register to come ask me what was wrong, grab our hashbrowns with her hands on the food, not the paper and toss them down into the bag... not a sorry for the mistake anywhere to be had, not thank you for coming, NOTHING, but over priced food and messed up orders... and this is just my most recent bad service story... I could go on and on! This McDonalds is a waste of space, and Im not sure WHY my family wants to keep going for the over priced, cant get an order right, food...
Awful customer service! Manager on duty was careless about those dining in and our needs. Ice machine in dining area was empty and management ignored customers complaints about this. Waited 30mins for dining in order, then waited 15 mins for a refund because order still wasnt ready. More concerned with drive thru orders!!
The times where everything is good and you got everything you ordered, its good here. But those times are too far and few between. There have been many times going through drive thru, they mess up your order. I have also gotten Unedible food many times. Either over cooked, or old dry and hard, rewarmed in the microwave. Or ice cream machine is down. Go to Burger King if you are looking to go through a drive thru. They are more compitant.
Staff is great, food is average to any mcdonalds.. but what makes me mad.. is the fact that this is a new building and new equipment... yet the fountain drinks that the customers use out on the floor all taste awful! No carbonation at all on any of the sodas! I used to love this mcdonalds for its yummy Coca-Cola soda.... and now I have to go to Hornell or Olean to get that great soda... 😒😒 fix your soda machine!!!
Total reviews rating 3.3
199 Reviews for McDonalds 2023:
Review №1
2022-06-29Just left the drive thru and getting yelled at by one of the employees who didn’t turn around when we were at the window so my husband drove up to the next window after being ignored. We paid for our food and then we get scolded by whoever was working the register about how it I pay. Next time don’t ignore your customers, yes it was busy but saying one moment please goes a long way.
Review №2
2022-01-15This retailer switched owners either in late 2021 or early 2022. The new owner is adamant about charging for sauce packets, i had a medium meal with fries and a six piece of nuggets on the side - asked for ONE extra sauce and they were ready to charge me. The staff is also rude as they’re kids following rules. Any adult would say hey it’s 10 cents to manufacture, well cut overhead another way. Looking forward to when this plays transfers owners again
Review №3
2021-09-14I ordered a double cheese burger first time in this location. This is not a double cheese burger. They slapped 2 slices of cheese on it. I dont think they fully learned how to make McDonalds burgers.
Review №4
2022-04-03One of their employees were very rude to a customer when he asked about his food that he had been waiting on and she made a comment “we will make sure it’s last”.very rude, employees should be kind no matter what to customer and is bad customer service all together.
Review №5
2022-03-12They didnt give me no straws in my order… which i thought was rude. but theyre chicken nuggets are the bomb👍🏻
Review №6
2022-02-05Usually a longer wait time, and prices have increased since the building was renovated.
Review №7
2021-07-24Slowest McDonalds imaginable. Place was way quicker before when the old building was there.. now they put in double drive-thru and the place is deathly slow. Most locals know that if you dont have time to spare youre better off going to burger King for a quick in and out.. also.. 3 times now I have ordered a triple cheese burger in last couple months and 3 times I received a single cheeseburger
Review №8
2022-04-07Better than the last time I dined there. Other than the milk shake machine being down, it was very good. food was fresh, still not the McDonalds experience of younger days.
Review №9
2021-05-03Food was great along with the front end chew. Now the cook needs to wear her mask properly, over her nose, I mean the mask does no good if it is no on your entire face!!! So please lady cook wear your safety equipment that keeps others sage the proper way, not the way you see fit. This issue needs to be addressed.
Review №10
2022-06-03I love the café they its about the only reason I go.