McDonalds in Yonkers
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Yonkers, Westchester County, New York, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
McDonalds in other cities:
I purchased large fries. When I got to the car I find that the large container was holding a medium amount of fries. My ice mocha was made long before my order was complete. This was sitting in front of people picking up and and employees talking over it. I watched the cashier take cash orders and then without washing hands go straight to prepare drinks. I observed employees holding customers cups at the rim. They must be trained to handle themselves with a bit of cleanliness. Especially now, during the great pandemic.
The food is always the correct eating temperature for me and the staff is polite and helpful. The drive through payment area you must unbuckle to lean over and pay on the passenger side of the vehicle. Sometimes I not as close to the payment window as I should be. The staff is still polite and reaches out there enclosure much further without being insulting /attimes be a hungry senior on the go is The job.
Locate on the east side of YonkersEz access from 87 and bronx river pkwy.This mc Donalds is simply the best thanSouth Broadway or neperhan locations.They always have better specials and work faster on serving meals.With that said sometimes you need to travel a little further to get the best.
I always come here with my kids. Cause is a nice place and the people are nice but this new girl is always screwing the order, I understand she need to learn but how long she’s going to keep screwing orders I ask for a lot of food and I have to go back on the line to order again cause she forgets everything I tell her. I have giving her chances before but enough is enough if you can learn the register Send her back to my sandwiches
It’s a McDonald’s, I’m not sure how much I could possibly say about this location but I will try my best. As usual, McDonald’s is a very busy location but I feel that they did the best they could to offer personalize service in this day and age. The food was hot, the beverages were cold, and though I did not get looked at in the eye, or even recognized as a human being, they did say thank you. I will go to this location again, because hot food and cold drinks are important in my life. But I don’t go often, primarily because I do not want my arteries to harden and die an early death. All joking aside, it is a typical McDonald’s. They’ve got my order correct every single time I go, and that’s good enough for me.
This was my first visit to this location and at first I was impressed by their drive thru system. The speaker is clear and the giant menu screen turns into your order for review! Thats when I realized: the pick-up and payment window is ON THE PASSENGER SIDE!!! If youre on your own, you have to s t r e t c h all the way across your car plus the distance to the building. It was insane. Who designed that?!?
Awkward way to pay, through the passenger window! Slow service for a cheeseburger! Wanted me to move down into a waiting line to receive my cheeseburger.Ive worked in the business, this is so that they dont get in trouble with corporate. Theres timers, if the higher ups find out that theres issues with drive through production... someone has to answer for this. Totally b.s. Ill never go there again.
With the recent changes in this location, its become my favorite McDonalds to order from! The new staff are actually friendly, and the food is the best out of all the McDonalds around this area. They had quite a bit of issues with customer service in the past, but I havent run into any major issues since the change in employees. And the new look of the restaurant is actually pretty nice! Going to miss that playplace though.
Oh my God. What happened to McDonalds french fries? They used to be the best. Now, theyre always dry and stale. Also, good luck beating out all the delivery services coming in to pick up food. This McDonalds seems to make those services their priority and you spend countless minutes trying to get your order in whilst waiting for them. Sigh.
I got a large order on uber and almost every item had special instructions. I thought for sure something would be cooked wrong but everything was done perfectly. They followed every single special request. This is the only McDonalds i order from .....Well done thanks!!
Nice, cleanand just remodeled but employees are all the way not up there. I always order the same thing the big mac family value meal. Which includes 2 big Macs, 20 piece chicken nuggets, 3 medium fries and 3 soft drinks for about 22 bucks. However everytime I go there, I spend about half an hour of my time explaining my orders existence. I go there often, probably once a week or every 2 weeks when not cooking dinner and always place the same order but they are always puzzled. Every single time they argue that my order doesnt exist or act as if they are clueless and then proceeds to get at least 3 others employees, to have the same argument until someone eventually figures it out. The problem is why do I have to go through this at this McDonalds only, not at the others. I would have thought that after a few years for ordering this, they would have caught on by now. Also, check your orders before leaving because I have had to return back to the restuarant because of missing food.
Very nice staff and friendly whenever I go. Their Shift Manager Carlos Rodriguez is friendly and kind whenever I go their. This is important because it makes me feel good about coming back here. The food is hot and tastes the way it is suppose to. They lose one point for; not being up to date with automatic kiosk ordering yet, and the road pavement is cracked in many places whenever you drive in. The tables are clean and you could take your kids to play, as well.
Would let me sit at a empty table to tie my shoe. Food was bland and dry, french fries over cooked and halfed portions. Beverage cup filled with too much ice not enough soda. Drive through on wrong side of the car its difficult to pay and reach for the purchased items.
The remodel was awsome very clean but the reason im not giving it 5 stars is because of the stupidity of the designer who put the drive thru on the opposite side you have to reach to get your food from the passenger side of your car. Im not being lazy but i think it should be convenient to go through the drive thru ... Wow! That person should quit their job as a designer.
This place is the worse! They make a kid cry just because they didn’t want to sell a toy separately from a happy meal. My son eats a burger that is not offered in a happy meal. I had to buy a happy meal just to make their sales to look good when they have the worse customer service.
This McDonalds has been closed for a few months to remodel. Finally back in business. It was packed. People around here were starved for some Mickie Ds! They were real busy and real slow. But I am sure they will get used to the new system. Give them some time. Took 15 mins to get my food. They have a manager that has been there for years so I know they will get it in order. Be patient. Oh they took out the ball playroom. They still have stuff for kids but no more germ garden. :-)
This McDonalds has the worst drive thru that Ive ever seen - the pick up window is on the passenger side! So if you are by yourself, you have to stretch from the drivers seat to the passenger window to get your food! So having experienced that on a prior visit, I went inside instead. Well, it was not pretty. All of the staff were unpleasant and my cashier made a mistake with my cash transaction that took a long while to correct. I guess that helped pass the time, because the wait to pick up the food was outrageous. Management there needs to reevaluate the entire set up.
Place is horrible . They rush you from the second you pull up. You tell them told on so we can see the menu as I had 7 people in the car and as if they arent already on shift and on the clock they are rushing again. Mess the order up because they are speed entering and tha. Have the audacity to be upset that they upset you at the window when the order is in correct and things you told them to add arent there.
Terrible, different Crew. Not friendly. Had to go back to ask for missing items in my order. Cheep with the fries. My kids happy meal fries same got the wrong side. Went back to complain to the manager. They didnt want to admit to the mistake. Not coming back. Next time I will go to Wendys theyll give you more for your money.
Think 2x before you throw a birthday party I tried months ago and they canceled it the day before the party that they dont do parties on weekends because parking is crowded T he crowd of people are nice and its clean but need to pick up pace people saying in line and this is what you call fast food
I live 2 minutes from this McDonalds and I usually go there after work on my way home after 6:00 pm. The food is good but the customer service at the drive thru window is HORRIBLE. They make a lot of mistakes and last night at the drive thru, 2 African American girls in the drive thru window were laughing at a customer, who was before me. I heard one of them to say... f..cking loser, buying from the dollar menu.... I drove out and left the place. that was my last visit to this McDonalds.
My experience today at McDonalds was great. The lady that took my order was courteous, and greeted me with a smile, which meant alot being that I was having a roller coaster of a morning. The lady that gave me my food as well was exceptionally professional, and courteous as well I do believe her name tag said Lashae. She is always in great Spirits, and greets U with a smile, and ends with Have a nice day. Everytime I patronize this particular McDonalds I have a great experience!!! Food is fresh, hot, and served on time. Keep up the great work. Thank U 😉
Sometimes my food is cold, even during busy hours. I was twice (yes, twice) yelled at by a certain worker who I believe to be the weekend manager. There was a newbie cashier who took my order, and I could hear her delivering the wrong order to the manager. Trying to be nice to the newbie, I held my tongue, which was not the best idea, which triggered the first of two verbal disciplinary attacks (on separate days) from what looked to be the on-duty manager. I should also note that Ive never seen that newbie worker again; I hope she has found a way better place to work.Aside from the mean manager, the other workers are very nice.Its a slow place, even when I am only ordering a black coffee it takes forever to receive it. And like others have said, double check your order; I have gotten the wrong food more than once.Also dont forget that the dive thru window is on the passenger side of your car; so if youre riding solo, be sure to pullup close enough to be able to reach over to the window--and be sure that your passenger windows are working, if not, go inside.The place is clean. The Playscape also looks clean (took my 8-year-old in there once).
With no one at the register to order, the employee continued to engage people not ordering before recognizing that a new customer had arrived and wanted to order. The food was hot and the frappé was tasty, but if a customer orders two drink items, why provide one straw.
They ALWAYS get the order wrong at the drive through. Also, the parking lot is a mess. They always forget something in an order at the drive thru, however they are nice enough to give it to you when you go back in. BUT YOU ONLY NOTICE SOMETHING IS MISSING WHEN YOU ARE MILES AWAY. YOU ALWAYS GET SCREWED AT THE DRIVE THROUGH. However, inside Is ok.
I have been a customer here for years since it’s the closest one to my house... But today something horrible happened.. a bed bug in the table and my brother was also bitten.. the manager was told and my brother show it to them.. they apologized and said that they will call exterminator hopefully they take care of it.. because many kids go there including mine!! So BE AWARE
The update truly took away from the children play area. Only two computers are available. And if I wanted my child to be on a computer or iPad. I would leave him home. It became just a wide open space without any kids social interactive activities. It is just like any restaurant catering more to adults. Very disappointed. You guys have to be kidding me. not a great place for children interaction and driving imagination. It plain and gray without color. 😟 take your children to rock &jump, billy beez, lagoland, the playplace that cater to children. McDonald’s is not Mcdonald anymore. It’s just like any other fast food chain.
Im only giving this one star just because google wont let me give a review without a star, this is one of the WORST, MORRIFYING mcdonalds in the westchester county area. They are beyond RUDE & one of the most expensive McDonalds in westchester. They double the prices of everything. They have a Playplace area for kids & the staff is always more then rude to the kids. My child asked them for a cup of water and they gave her out a blackish/brown liquid into a cup. My child also asked the manager of the store for a dipping sauce and she completely ignored her, rolling her eyes & huffing through her mouth. If your looking for a McDonalds, keep driving this isnt the one to go to.
McDonalds is McDonalds is McDonalds other than this particular McDonalds does not give napkins butter syrup or any condiments unless you basically Beg for it and, the order is always wrong and the Drive Thru s**ks because no one speaks a word of english. All employees should be taught how to speak the American language. My Grandparents had to learn English why are Spanish people exempt.P.S. I am not prejudice.
Twice I have waited 15 minutes in the drive up. (ACTUAL IS 13 MIN THE FIRST AND 15 MIN THE SECOND TIME)Almost every time I have bought coffee I have had to send it back(I take it black with no sugar) because they either put one or both in of sugar and milk. This place is poorly managed and visibly dirty. I will not be returning.
The only reason Im writing this is because of how RETARDED this McDonalds is. It never fails.... Take the drive thru and your order will be COMPLETELY wrong. Always. Its so freaking annoying. Go inside and meet the slowest workers in McDonalds history. The only reason im writing this is because of how upsetting they are
No one here understands the english language. You might as well use the McD app on your phone because you have a better chance of getting your order right. Ive been a Yonkers resident for years and this McD is THE MOST EXPENSIVE in Westchester and constantly gets your order wrong. I honestly dont know how they stay in business...
Total reviews rating 4
199 Reviews for McDonalds 2023:
Review №1
2022-05-11For Drive Thru this is my go to.. wish it was open later. The food is always Fresh.. the Fries are Hot and Crispy and you know that is a must for Mickey Ds fries..Shakes are fabulous. This place is almost as good as the McDonalds on 125th and Broadway back in the day!!
Review №2
2022-07-11Very good customer service.maybe new management.staffs are very helpful,respectful.Hands on help and very attentive.Very clean store.food was quick and order was perfect.
Review №3
2022-03-25Well, the food was good, I ordered the double quarter pounder, the meat only needed a little more seasoning but aside that, all was well. Fries were great and crispy, and the soda was well... soda.😂The service was great though, loved it. Very friendly guys.✌💕
Review №4
2022-05-24Very pleasant staff. Standard fare. Has a drive through but payment and pickup is on the passenger side of the vehicle. Ordering is done from the driver side. 😜
Review №5
2022-04-23It’s a McDonalds in Yonkers….. don’t have to say much after that. It gets packed, and people are on edge when it is so. Do yourself a favor and order through the app. Also, check your order!! It’s been several times where I get home just to find out I’m missing an order of fries, sauce, burger.
Review №6
2022-03-31Ordered through the drive-thru and when I recieved my order it was wrong and missing a sandwich. I used my rewards points to get my free item while also paying for 4 sandwiches and they tried to cheap me on my order plus giving 2 wrong sandwiches. Overall not happy with this location at this time.I gave the food back and got a refund
Review №7
2019-03-10We went on a Sunday morning.The place was impeccable!!By far one of the cleanest Macdonalds Ive ever been. The parking lot is very convenient for me since Im not a fan of drive-thru. This place has app ordering. There is also a play ground for small children inside the restaurant.
Review №8
2022-06-27Drive thru line was long but it moved pretty quick. It was quick bit to eat on our way back up state.
Review №9
2022-05-19Perfectly fine, but the service can be hit or miss. Definitely check to see if your order is correct.
Review №10
2022-01-30We visited the McDonalds on Yonkers Ave. I ordered using the Mobil App . The staff members were pleasant and efficient. More importantly, the Chicken nuggets actually tasted like chicken. They were crispy, but moist and tender. They did it right!