Medical Center - Family Doctors clinic Offices in Brooklyn

Review №1

2021-10-15

Erik M is my primary care physician. I’ve been with Erik for 4 years now. He’s attentive, I can actually talk to him about my concerns and even calls me out on my issues and challenges to get control of them. He’s a great physician and I will not be going to any else no time soon. I suggest you Get him as your physician as well.Front ladies have been nothing but helpful professional and prompt. I have no complaints at all.Office manager has been super professional and on point. All request I’ve had she’s taken care of promptly.

Review №2

2022-01-26

Dr. Frolova was the BEST! I miss her so much. I wish I didn’t have to give one star From ever since Dr. Frolova left this things went bad!!!! You guys are very unprofessional and has no communication skill! I had an appointment for 9:00 the receptionist told me that the doctor will be there 9:15, I was running a lil late I would get there the latest 9:20 I called and they told me that the doctor won’t be there until 10:00 so I should take my time I told her I have to work just like you guys and the receptionist didn’t call to say that the doctor would be there at 10:00 If I had got to the office I would be sitting there for that long u people are sick and doesn’t think about others!!!! I DO NOT RECOMMEND! Definitely changing from you guys!!!!!!

Review №3

2020-12-16

Office will accommodate services according to patients needs and they respond on a timely manner when scheduling appointments. My only complaint is that once the services are rendered, they forget about you. Staff schedule you to be at the office at a specific hour, but let you waiting (half an hour outside in the cold if you are to be seen before nine) without any apology on their behalf. With the exception of the office Manager, Venus, who has always been extremely competent and Dr. Frolova, front desk staff and some providers as well should be more responsive toward patients.

Review №4

2018-12-20

Great environment staff makes you feel comfortable. The front desk is welcoming the MA’s Bianca and Vanessa are nice and helpful. Then the supervisor or manager Venus always makes you laugh and helps with any problem the best she can. Great doctors and offers specialty services

Review №5

2019-03-31

First appointment went well. Dr. was running late but only by 10 minutes or so. I was scheduled to come back in later that week to see someone else. Waited an hour and eventually went to the receptionist and told her I was leaving. Had a 10am appointment today. Show up to the office only to see it is closed. Waited for about 30 minutes. Still closed. Time to change my primary care doctor which is unfortunate because I thought he was great. For me, showing up on time is a big sign of respect. Having to wait twice is unacceptable. Also, there are no reminder calls for appointments.

Review №6

2020-10-07

Dr. Erik p. Mordukay is very professional and thorough with handling patients. The medical office front desk is ran very well. This medical office is very good especially for first time patients like myself.

Review №7

2022-02-05

Unprofessional to the key this place is the worst they dont not communication at all, had on appointment i leave work early to get to my appointment for the front deck lady to tell me the doctor did not come in today this place need to close down and staff fired they really dont know wat they doing.

Review №8

2017-03-07

Great experience love the staff awesome doctors. Love this place

Review №9

2017-07-21

Dr . Frolova cool md on Flatbush ave .