Meineke Car Care Center in Patchogue
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Patchogue, Suffolk County, New York, US
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Site: https://www.meineke.com/location...
- Monday:7:30AM–6PM
- Tuesday:7:30AM–6PM
- Wednesday:7:30AM–6PM
- Thursday:7:30AM–6PM
- Friday:7:30AM–6PM
- Saturday:7:30AM–5PM
- Sunday:Closed
Meineke Car Care Center in other cities:
I chose this business because I was able to book for a 7:30am appt. so I got there 7:27am, someone was getting all equipment ready for the day, spoke to me 8 mins later, then had me fill out paperwork, never got back to me till 7:45, I was ready to leave. He got my car in, by 8:05am another person got into the front desk, gave my estimate. I told him I have a coupon and I was told he doesn’t take coupons I have to wait for manager who comes in around 10-10:30am. I was out of there by 8:25am, paid $76 for a synthetic oil change that I could’ve gotten $20 cheaper somewhere else with better customer service. If you’re in a rush and have appointments lined up, you prob should not come here because online appt scheduling is not really followed. Very very very poor customer service.
Scheduled my appointment online the night before at about 6pm for the following morning. Arrived right at the scheduled time, car was taken in approximately 15 minutes later. Took about an hour to do the alignment and everything feels great. Friendly, prompt and a good experience. Thank you!
Not as it used to be. They changed my oil and that was it. Used to be they would change the oil, fill up the fluids, air up my tires etc. It was a full service with friendly mechanics. Now they just seemed to want to you out ASAP. I liked it better the way it used to be.
I came here because it was recommended to me by my father. He said the owner was fair and honest with you and he was. Went through line by line with me on what I was getting, the price, and how long it would take. And the work they did was awsome! Had exhaust work done and now my f250 is quieter then ever before (I can actually hear my thoughts as I drive now). All and all I had a good experience and will probably think of them next time I need work done on my vehicles.
Sing was a very courteous and professional person He took me in back and explained everything that needed to be done and what it would cost. I am totally pleased with his work ethic and having my car done in a professional manner. I would recommend and personally come here for work on my Jeep
Installed a catylitic converter , 02 sensor and did not reset engine codes. Electrical system shut down soon after picking up my car. Car stalled out in dangerous intersection. Had to tow to Honda to fix. Meineke charged over $2,100. Owner Kenny very nasty blamed the problem on me. Avoid like the plague!
This is the best place I’ve been too for an oil change, the guy behind the counter was very nice, I feel bad I cannot remember his name. But he kept me occupied as I waited for my car, and was great at holding a conversation which was enjoyable because otherwise I would have just sat on my phone the whole time. Service was fast and good and it’s one of the only mechanic places that I’ve been where they didn’t try to swindle me in to buying a whole bunch of unnecessary things for my car or claimed that I needed like air filter changes. I was able to just go in and get an oil change and leave without feeling that they were being dishonest about things “being wrong” with my car. Any time I have brought my car to other mechanics or even the dealership where I get free oil changes, I have been told I need “brake fluid cleaned” or “air filters put in” or a bunch of other things I didn’t really need. So it was nice to not have to call my dad to ask if these things were really needed. So. Even though I get oil changes for free at the dealership I purchased my car through, I’m still going to come here and pay for them from now on because the experience was so pleasant. And on top of all of that, another customer who needed a new battery installed in their came had come in, and even though they didn’t have the battery another employee there went out and picked up the battery for the customer, which I thought was an excellent display of how much they value they’re customers and how willing they are to go above and beyond to be helpful and get people what they want and need. So I highly recommend this Meineke to anyone in the area!
I called and was able to get in for a front alignment a few hours later. They didnt rush the job and even retuned it after checking how it was riding. Front office staff was courteous and seems to really care about his business. Alignment seems good so far and hopefully it holds up and Ill be back for more work when I need it.
Very honest, reliable, knowledgeable mechanics and staff. I’ve been coming to this location for over 20 + years. They take care of you the customer and explain what is going on with your vehicle. Very honest crew. Happy and proud to recommend them. Always treated my family very well and have observed others being treated very well too. They are very courteous, professional and respectful. Highly recommend this location.
Brought my truck in on a Saturday morning to have it looked at for muffler noise. As soon as I walked in the door they asked me how they could help me. I did not even get to sit down, when they brought my truck straight into the shop and put it on the lift. They showed me exactly where the noise was coming from and what needed to be done. Then they brought me over to the computer and showed me a complete cost breakdown of the parts that needed to be replaced including labor. No hidden costs. Upfront about everything. I was in and out within an hour. This place is run very efficiently. They did an excellent job on the repair. Highly recommended.
This shop did a good job on my brakes and inspection. The cost of inspection was normal but the cost for the labor for front brake pads was rediculous high i got charged for 2 hours when it took 1hr 15 minutes front pads should have been 45 minutes labor not 2 hours what a joke.
Great staff. The guys take the time to explain in detail what they are doing. Suggestions are recommended for maintenance. No pressure or aggressive sale pitches. I feel so comfortable that these gentleman will guide me in the right direction and not take advantage of my lack of auto mechanics knowledge. In fact, one of the guys educated me for one hour on auto maintenance. Great service!!!!
Hardworking, friendly and experience staff. They go above and beyond to get your vehicle into tip-top shape. Prices are reasonable and service is prompt considering they are located in a very busy area. They present all you options for repairing your vehicle and advise you on the best route to take. They will never perform unnessacary work on your vehice. I will always bring my vehicle to this location.
Got my AC fixed - they pulled my car in right away and diagnosed my Compressor was not engaging. I have had this problem for 2 years now after 5 different mechanic shops bought it to Meineke and they were able to get it running the same day. Cant thank you guys enough!
Staff is very courteous and knowledgeable. Work was done well in a timely manner. I was also quite impressed by their honesty. There were a couple of occasions when they could have charged me an exorbitant amount of money for something that turned out to be a minor repair, and I would not have known the difference.For all of the above reasons I would highly recommend this shop.
I came in this morning to a very warm and courteous staff. I came in for an oil change and realized I needed more work completed. The manager, Keith, explained to me what I needed so I could understand clearly. Safety was his main priority. Thank you Meineke in Patchogue for your service!!! I recommend this place highly.
I will definitely be a repeat customer at this location. I was at Firestone today for an oil change, and they told me I needed to get front and back break pads and rotors. Turns out, didn’t need all of that. The gentleman in the front, showed me why and didn’t try to price gauge me, also gave me available discounts. Thank you so much for fixing my car.
My boyfriend needed to visit Nissan 112 so I stopped here for an oil change. It was nice and quick, and they told me my back license plate light was out. I couldn’t have it done that day so I left. Went back recently and they fixed it for me, checked all 4 of my tires because of an issue I mentioned, and filled them with air. Didn’t charge me any extra, and I felt comfortable and respected as a woman. Highly recommend this Meineke, nice people
I took my car in to have it inspected. The crew presented themselves very well a d kindly and I really thought I was going to have an awesome experience however when i came back the told me i needed rear brakes, calipers, dust boot, and bearings..they wanted to charge me almost 1500 to do this work. Honestly the parts cost at maximum around 300 to fox and have the work done myself. Went in the next day to buy and change the brakes.. turns out theyre no fresh fingerprints on my brake assembly.. meaning none even took my tire off.. thanks thou.
During a heat wave this summer my car’s air conditioner started to fail, blowing cold air on only one side of the car. Both my local auto shop and car dealership service department informed me that I would have to wait close to 2 weeks for a service appointment. It was a Friday night And dreading a hot, muggy car all weekend I decided to take a chance on Meineke and made an appointment online for the next day. When I arrived they took my car in right away, diagnosed the cause - added needed Freon, lubricated compressor, honored my coupon and sent me off with a smile and a cold car all within the hour. Would definitely recommend!
I called for appointment and they took me that day. When I got there they were very nice and professional. They looked at my car quickly and showed me what the problem was and what they were going to fix. They finished on time and the job was done professionally. Not of places care but meineke does!!
Got my car inspected here. I walked in and it seemed like I was just a disturbance to the man at the desk. He said nothing to me and just handed me a clipboard. Extremely rude and unprofessional. An elder man inspected my car and it took way longer than it should have. Im 100% positive that my car was done but they kept it sitting there. Inconsiderate people. Do yourself a favor and go somewhere else.
They were very professional and trustworthy. They wasn’t going to let me leave until they test my car and make sure it was drivable on the road. They didn’t overcharge me but they also gave me a discount. They were very honest. And that’s why I will continue to give them my business
Went there for an inspection instead of going to my regular guy only because I was close by. You have to pay whether it passes or fails and they failed me for my e break not working took my sticker I had to walk to an atm and back because they didn’t accept debit/credit for some strange reason, you would think the opposite because of this pandemic we’re in and maybe not charging people for failed inspections in times like these. So I walked away $-40 and no sticker all for an e-brake that they could of easily passed. I’ve had other problems with these people they could careless about you all they want is your $$ and I’ll never be returning back.
Read all reviews & decide. My mistake was not reading them. Never going back to this establishment. Chance it at your own risk. First time here. Came in for an oil change, coupon in hand $19.99. As soon as the man told me it was more money my oil is special let me check, I should have ran. (Coupon is to get you in the door) He prices the conventional oil change at $29.99. I accepted since I had lots of errands that day. We take good care of our cars and they were recently inspected twice, once by Honda dealer (a few weeks ago) Thirty minutes into oil change, yes I wrote thirty minutes, he shows me a cabin filter with leaves crushed in them and tells me I need back wiper. I declined and told him I’ll do it myself. Atlantic Honda will never let you go without inspection and would have pointed out ( a few weeks ago) what Meineke claimed was wrong. After I left I noticed my cap from rear wiper missing. The man says maybe someone stole it. It was on the CRV when I pulled in. One more thing, there was a screw on floor passenger side. I questioned it and was told they didn’t do anything. It’s nothing. I have a good feeling where that screw came from. Taking truck to Honda to reinspect. Like I said. Never ever will I go to this establishment. First and last.
This place is a joke! DO NOT BRING YOUR VEHICLE TO THEM!! Brought my car to have fuel tank replaced, exhausted repositioned, front hub bearing assembly and 2 new front tires put on. Within a week, I was back at the shop with noises to my front tires and car not starting right. They told me it was nothing, but after they looked at the car, the noises magically stopped. Another week later, Im driving and my left tire just flys off the car into on coming traffic and car smashes into the ground. Called them and they refuse to pay for the damages caused by them putting lugs on too tight. I paid over $2300 with them and they cant even fix a mistake THEY CAUSED. This place is a joke and Id never go there again. Ripped me off completely and now Im stuck paying another $100] to fix damage that should NOT have happened! DO NOT GO TO ANY MEINEKE, THEY SUCK!! TAKE FULL ADVANTAGE OF YOU AND THEIR CORPORATE OFFICE IS RUDE AS HELL!!! If I could put no stars, I would!
Tried to use my over 2500points for a free breaks, but its really no free came out almost $600 including labor SMH they saidI need front and rear pads plus rotor in the back, I went to Mavis in Shirley and was different story,. Mavis checked and said I only need the rear break pads for $89.99 and my van is running great after 2 weeks without any problems. Glad I went to Mavis, here attached Mavis bill photo
Do not use meineke, they told me I needed a battery which I did not and then told me after $250 that I needed a starter which would’ve been another $600. Thankfully I went somewhere else an HONEST mechanic and they said that meineke did not even fill my oil up all the way for the oil change I got. They didn’t fill up my fluids or check my air tire pressure meanwhile they said they did. They are dishonest and just want to make money very upset and disappointed I would never go back.
Patchogue location, is very Convenient yet close to me. However, this location has change a lot!!!!!! Its dirty in sitting area, sometimes ants crawling all over, their is one guy who does not care about your car meaning the inside. Every time he does my oil change, I have to truly clean my door handles off, seat, even the seat trining! Yes Im guessing when he gets out of the car he drags his foot and it hits leather trimming of my car. If I have to go to another location I just will do that! MeinekeCarCare is its name and the workers should live by that slogan for real!!!!!!!!!
PLEASE AVOID! Place is a ripoff, and one guy in particular was especially rude. Power steering malfunctioned on the car so brought it in for diagnostics. Was told the rack & pinion needed to be replaced, and was quoted $2100 for parts and labor (and that is a lot of money to come up with on short notice). So considered options and found out labor would be $900 if we got part ourself, which we got for ~$650, from the SAME store Meineke uses. That should have been a red flag right there that they were going to charge us $600 extra for part but whatever, figured wed save that money (which meant a lot) and just pay labor. Car worked fine afterwards, until next morning when power steering wasnt working again. Brought car back and one rude guy said, before even looking at the car, that since WE got the part, they would have to charge for labor again, or even 3rd time, to fix it if it was defective part, which made it seem like they didnt care that it was so expensive, or that it was inconvient to have car in shop for a week. They only cared that we didnt let them overcharge us $600. Well, we werent going to pay labor again for them to do same thing to us. So we took the car to the dealership. When I asked guy on phone if I could get refunded for $123 I prepaid for additional services, he said it wouldnt be a problem. But in person, we were told they had to run diagnostics and this and that the second time around and could only refund $35. Essentially paid $1000 to this place for them to fix ABSOLUTELY NOTHING, with only attitude and no compassion. Will NEVER go back and would advise anyone to avoid for any major work needed.
These people are scam artist and they will try and take advantage of you . Avoid at all cost. I brought a muffler that I bought off eBay to them to install on my truck and they tried charging me $230 something dollars. I took it to another no name muffler shop and they charged me $80 bucks!
0 star if i could, place is a big time rip off, people there are extremely rude too , went there for quick car inspection (car is 4 years old) ,, they failed my car for 1 windshield wiper, they said it doesnt work properly, and offered to fix it for 126 $, are you serious ? I bought it and put it myself , I didnt spend more than 26$ (and thats for 2 wipers) what a difference, plus the guy on the desk tried to racially profile me and start saying some Arabic or hibrew words just b.c i look middle eastern, thats very unprofessional and annoying, be aware and do yourself a favor go somewhere else!
My muffler was hanging. I braught it to another shop and they refused to look at it. My husband called, they said bring it right down. I felt like my grandfather was looking at the car. Price was reasonible, and not a rip off. They even did the work in faster time then they orginally said. Thank you!
I will never go Back the only mechanic i used to let work on my car was Keith they fire him did not know he was fired when back car still having problems will never recommend bring your cars somewhere else save you the money and all the headaches the owner charges way too much plus my car didnt need breaks and he said if i dont do the brakes my car fails inspection and they did not run it
I pulled in the parking lot on Monday because my friend asked me to find a Meineke to service her car. Right away a man who was pulling out of a parking space parking says “ you can’t park here for the restaurant “ ! I told him that I was not there to go to the restaurant! and continued to call my friend. I just pulled off to the side but I could see that he had parked his car again and was looking at my car... I continued to try and call my friend to give her the address. Then some scruffy, dirty man in a Meineke uniform comes out screaming you can’t park here, leave right now! By this time I had reached my friend and told her I didn’t think she wanted to patronize such a business. I don’t know if it was because I was black and driving a Mercedes benz but I am assuming that it was a racial thing as there was only two cars in the parking lot so they clearly didn’t need the space. Please do not patronize these bigots!
Guys told me I had .motor mounts broken when I just replaced them and I drive off get onto the highway and my wheel flys off going down tbe highway and I would never use these guys again as i could of milled someone ans myself abd the guy claimed to be a mechanic well they also didnt do my exhaust donut from harder to pipe and didnt do Mt muffler the waybill asked them to do it
So I went to this place for an oil change. Their mechanic ed said my tires had a bubble in it. Then tell me I dont need to bring my car to this shop anymore because they offer at home services and He can get parts and will do the labor cheaper by calling him directly. Long story short he needed the money upfront to by the parts and he was supposed to come back and fix my car and he gave me the whole spell on how he represent the shop and customer satisfaction is their number one priority. He keep telling me he will be by my house later or the shop has him going to others house to fix other people cars. This been going on for about a month now. Im lost out of $300 and this guy is just ignoring my calls. I called meineke because this guy ed represent this shop and get parts from this shop.
Bunch of bitter old people. Went to get a tire fixed and before I asked for assistance I was going to run across the street to get a drink. They came out threatened to tow my car before even asking me if I needed any help. Don’t bring your car here they clearly have attitude issues over there. They lost my business.
Total reviews rating 4.1
151 Reviews for Meineke Car Care Center 2023:
Review №1
2022-07-12I came in thinking I needed to replace my alternator and battery, come to find out all I needed was my cabin air filter and engine air filter changed. They saved me lots of money and was honest with me the whole way through. I appreciate their need for business by truth not lies and deceit.
Review №2
2022-07-24Quick and consistent with pricing from location to location took me in and got it done quickly and efficiently. Told me of any issues that were going on and worked with me to fix them didn’t charge me insane on the price and were very helpful!
Review №3
2022-04-09They knew exactly what was wrong and needed brakes rotors and calipers. The work was done within an hour which was great cause I was waiting that was waiting. They showed me parts that were worn down and it and explained every step as they were doing it. This is the 2nd Car that I have had breaks put in there and I always get my car inspected there
Review №4
2021-06-02They should take custom exhaust off the list of services they provide. A simple muffler delete to would normally take 20-30 minutes took 2 hours. First the mechanic took an old exhaust manifold and cut a piece off and was going to weld that into my exhaust line instead of bending me a new pipe. Once I requested a new pipe that’s when everything went downhill. It took this guy almost an hour and a half to get two Bends in a pipe. I’ve been to a lot of exhaust shops before and this was by far my worst experience at one.
Review №5
2022-06-30I went in for an oil change and inspection, and the manager was so friendly and helpful. I will definitely be going back and recommending this location.
Review №6
2022-07-23I needed exhaust pipe repaired. Excellent job experienced mechanic. Very satisfied.
Review №7
2022-04-16Had brake line replacement they did a great job explain what had to be done before hand made an appointment got there late took me right in it took sometime to repair but it was worth the wait very friendly and great manors I will highly recommend this place Im well satisfied 👍👍👍👍👍
Review №8
2022-01-01The young guy in the front his name i believe was Javier he was so helpful and the team they showed my why my car was making noises they explained everything. Javier was so polite he took his time making sure my car was getting the right parts. This guy belongs in the front his people skills are great he made me feel like i was at home would recommend.
Review №9
2022-07-12Was going to use them but thy told me 180$ just to tell me wats wrong with my ac not to fix or nothing
Review №10
2021-08-19This was the worst experience ever! The man was rude. When we got the bill it was way more than advertised. The sign said oil change was 19.95. When we questioned it he told us we had synthetic oil. We asked didnt you tell us this before hand and he replied that people should know this. Really!!? If people knew then we would do our own oil changes. We go there expecting the shop to advise us in advance of anything that would effect the advertised price. He was very condescending and rude. I was told by other people who used this place that they did the same thing and worse. DO NOT use meineke on 112. They will break your car and then expect you to pay for the repairs. They have poor customer service skills and are complete crooks.