Mercedes-Benz of Massapequa in Amityville

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Phone: +1 631-213-2023
Opening hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–6PM
  • Sunday:11AM–4PM
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Total reviews rating 4.7

199 Reviews for Mercedes-Benz of Massapequa 2023:

Review №1


I had an amazing experience with Mercedes Benz Massapequa. Our Salesperson Noah was outstanding. He is very personable and made my husband and I feel so comfortable through out the sales process. Noah pulled out all stops...a total VIP EXPERIENCE. Im so happy with my purchase and happy to be part of the Mercedes family. If any of you are shopping Mercedes and are in the Massapequa area , visit this dealership and ask for Noah. Highly recommend 👌

Review №2


Nelson Morales of Mercedes-Benz in Massapequa was an absolute joy to work with! From the time we met him he was easy to work with, not overbearing or pushy, professional and very knowledgeable. From picking up my Sunday morning calls, to texting me so that I could close the deal while at work, he was flexible and helpful! He gave us a great price on our trade-in and found me a lower rate than what my bank was providing! I will definitely be returning to Mercedes-Benz in Massapequa for service and hope to say hi to NELSON!!

Review №3


Thank you to Bill in sales who goes above and beyond for his customers and made sure I got exactly the car and lease that I wanted. The entire team at this Long Island dealership are top notch quality people from sales to service, they treat their customers like family. Cannot say enough about Mercedes-Benz of Massapequa. Customer for life. THANK YOU!

Review №4


I’ve had nothing but a positive, pleasant experience with Josh (Salesman) and Mark Kimmel (Vehicle Exchange Manager). The buying process was fast, easy, and no games. I picked up the car within the same week and also traded a car to them.Josh has called me numerous times since to ensure I am enjoying the car. Their customer service at this place is on point and makes any customer want to return. I highly recommend MB of Massapequa over other dealers!!I also have had a few experiences with service which have been good experiences as well. They handle the concerns of the customer quickly and appointments are made within seconds. Again, phenomenal customer service and will definitely be returning in the future.

Review №5


My experience with MB of Massapequa was very smooth. My Sales Consultant, William West, was always professional and knowledgeable. He was also very responsive when I had questions or concerns - he always addressed my questions.I live in New Jersey and found an amazing, 2020 GLE 350 and just had to buy it. It’s fully loaded and has amazing interior. It has all the bells and whistles. So I took a chance that the vehicle would live up to the description and photos online and, when I saw it in person, I can say it was more beautiful in person than in the photos.The gentleman (I believe his name is Paul) that demonstrated the options in the vehicle was very thorough and professional. Brandy, the finance manager that I dealt with, did an amazing job with obtaining financing for me and explaining all the documents/processes. This was an amazing experience from start to finish! The entire team is awesome and the dealership is huge and beautiful.I am so happy to write this review and I highly recommend this dealership and would buy again from them. Even though they are over 90 minutes from home in New Jersey, it was more than worth the trip!Many, many thanks to the entire team!!

Review №6


I when too Mercedes Benz oh Massapequa too purchase a Mercedes Benz. At the dealership I met a sale person by the name Albert Salib. Albert Salib was professional kinda friendly n super helpful. He help me too choice the right vehicle for me. Albert Salib also when above n Beyond too make sure I got the vehicle in my price range n he did so. Thank u Albert salib for helping me in my purchase. Anyone who wants too get a Mercedes from Massapequa please see Albert Salib u wouldn’t regret it. Thanks again Albert Salib.

Review №7


Briana was wonderful! Polite professional and diligent! I needed to bring my car in and unlike Mercedes’ at Huntington she was able to accommodate me and expedite the service to next day! Vivian was great she is a service advisor and provided me with top notch service and made me so comfortable! Very on top of the problem! These ladies are the best and also Nick was helpful in reception! Thank you all this is my def go to place !!!BestAnita Valdez

Review №8


Great experience from start to finish. Noah was the best salesperson I have ever dealt with. Open and honest and not pushy. He was able to locate a car for me quickly considering how difficult it is to get a car these days. Great communication skills. Pick up day was just as smooth and they spent over an hour going through how to use everything in the car including setting the app up on my phone. Overall I couldn’t be happier with my experience and I love the car.

Review №9


I travel 30 minutes to this dealership because of the professional atmosphere, excellent customer service and overall cleanliness . Everyone there from the time you drive the car into the service area, then escorted to the service rep listens attentively to your concerns. I love coming to this dealership. I always feel special. Thank you all for the care you give to your customers. I really feel appreciated.

Review №10


One the best experiences I had at a car dealership.I worked with Joe who did a very good job in meeting me very close to where I needed tobe price-wise with the vehicle I wanted. There were no tacky or drawn-out back and forth negotiations on the price or options which I greatly appreciated. Would highly recommend to consumers in the market for a Mercedes.

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